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authorbarnboy%trilobyte.net <>2001-08-11 07:26:38 +0200
committerbarnboy%trilobyte.net <>2001-08-11 07:26:38 +0200
commit20811e277e61cd29ae1edc97a6c62bc1a03f442b (patch)
tree4e98392a7b8690a2e9826ed9ae0c2c14a453bfcc /docs/html/useradmin.html
parent5bef49c26c5d3c49da84aeddee3217a2fa917e8c (diff)
downloadbugzilla-20811e277e61cd29ae1edc97a6c62bc1a03f442b.tar.gz
bugzilla-20811e277e61cd29ae1edc97a6c62bc1a03f442b.tar.xz
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+<HTML
+><HEAD
+><TITLE
+>User Administration</TITLE
+><META
+NAME="GENERATOR"
+CONTENT="Modular DocBook HTML Stylesheet Version 1.61
+"><LINK
+REL="HOME"
+TITLE="The Bugzilla Guide"
+HREF="index.html"><LINK
+REL="UP"
+TITLE="Administering Bugzilla"
+HREF="administration.html"><LINK
+REL="PREVIOUS"
+TITLE="Post-Installation Checklist"
+HREF="postinstall-check.html"><LINK
+REL="NEXT"
+TITLE="Product, Component, Milestone, and Version
+ Administration"
+HREF="programadmin.html"></HEAD
+><BODY
+CLASS="SECTION"
+BGCOLOR="#FFFFFF"
+TEXT="#000000"
+LINK="#0000FF"
+VLINK="#840084"
+ALINK="#0000FF"
+><DIV
+CLASS="NAVHEADER"
+><TABLE
+WIDTH="100%"
+BORDER="0"
+CELLPADDING="0"
+CELLSPACING="0"
+><TR
+><TH
+COLSPAN="3"
+ALIGN="center"
+>The Bugzilla Guide</TH
+></TR
+><TR
+><TD
+WIDTH="10%"
+ALIGN="left"
+VALIGN="bottom"
+><A
+HREF="postinstall-check.html"
+>Prev</A
+></TD
+><TD
+WIDTH="80%"
+ALIGN="center"
+VALIGN="bottom"
+>Chapter 4. Administering Bugzilla</TD
+><TD
+WIDTH="10%"
+ALIGN="right"
+VALIGN="bottom"
+><A
+HREF="programadmin.html"
+>Next</A
+></TD
+></TR
+></TABLE
+><HR
+ALIGN="LEFT"
+WIDTH="100%"></DIV
+><DIV
+CLASS="SECTION"
+><H1
+CLASS="SECTION"
+><A
+NAME="USERADMIN"
+>4.2. User Administration</A
+></H1
+><P
+> User administration is one of the easiest parts of Bugzilla.
+ Keeping it from getting out of hand, however, can become a
+ challenge.
+ </P
+><DIV
+CLASS="SECTION"
+><H2
+CLASS="SECTION"
+><A
+NAME="DEFAULTUSER"
+>4.2.1. Creating the Default User</A
+></H2
+><P
+> When you first run checksetup.pl after installing Bugzilla, it
+ will prompt you for the administrative username (email
+ address) and password for this "super user". If for some
+ reason you were to delete the "super user" account, re-running
+ checksetup.pl will again prompt you for this username and
+ password.
+ </P
+><DIV
+CLASS="TIP"
+><P
+></P
+><TABLE
+CLASS="TIP"
+WIDTH="100%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/tip.gif"
+HSPACE="5"
+ALT="Tip"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+> If you wish to add more administrative users, you must use the
+ MySQL interface. Run "mysql" from the command line, and use
+ these commands ("mysql&#62;" denotes the mysql prompt, not
+ something you should type in):
+ <B
+CLASS="COMMAND"
+><TT
+CLASS="PROMPT"
+>mysql&#62;</TT
+> use bugs;</B
+>
+ <B
+CLASS="COMMAND"
+><TT
+CLASS="PROMPT"
+>mysql&#62;</TT
+> update profiles set
+ groupset=0x7ffffffffffffff where login_name = "(user's
+ login name)"; </B
+>
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+></DIV
+><DIV
+CLASS="SECTION"
+><H2
+CLASS="SECTION"
+><A
+NAME="MANAGEUSERS"
+>4.2.2. Managing Other Users</A
+></H2
+><DIV
+CLASS="SECTION"
+><H3
+CLASS="SECTION"
+><A
+NAME="LOGIN"
+>4.2.2.1. Logging In</A
+></H3
+><P
+></P
+><OL
+TYPE="1"
+><LI
+><P
+> Open the index.html page for your Bugzilla installation
+ in your browser window.
+ </P
+></LI
+><LI
+><P
+> Click the "Query Existing Bug Reports" link.
+ </P
+></LI
+><LI
+><P
+> Click the "Log In" link at the foot of the page.
+ </P
+></LI
+><LI
+><P
+> Type your email address, and the password which was
+ emailed to you when you created your Bugzilla account,
+ into the spaces provided.
+ </P
+></LI
+></OL
+><P
+>Congratulations, you are logged in!</P
+></DIV
+><DIV
+CLASS="SECTION"
+><H3
+CLASS="SECTION"
+><A
+NAME="CREATENEWUSERS"
+>4.2.2.2. Creating new users</A
+></H3
+><P
+> Your users can create their own user accounts by clicking
+ the "New Account" link at the bottom of each page. However,
+ should you desire to create user accounts ahead of time,
+ here is how you do it.
+ </P
+><P
+></P
+><OL
+TYPE="1"
+><LI
+><P
+> After logging in, click the "Users" link at the footer
+ of the query page.
+ </P
+></LI
+><LI
+><P
+> To see a specific user, type a portion of their login
+ name in the box provided and click "submit". To see all
+ users, simply click the "submit" button. You must click
+ "submit" here to be able to add a new user.
+ </P
+><DIV
+CLASS="TIP"
+><P
+></P
+><TABLE
+CLASS="TIP"
+WIDTH="90%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/tip.gif"
+HSPACE="5"
+ALT="Tip"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+> More functionality is available via the list on the
+ right-hand side of the text entry box. You can match
+ what you type as a case-insensitive substring (the
+ default) of all users on your system, a case-sensitive
+ regular expression (please see the "man regexp" manual
+ page for details on regular expression syntax), or a
+ <EM
+>reverse</EM
+> regular expression match,
+ where every user name which does NOT match the regular
+ expression is selected.
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+></LI
+><LI
+><P
+> Click the "Add New User" link at the bottom of the user
+ list
+ </P
+></LI
+><LI
+><P
+> Fill out the form presented. This page is
+ self-explanatory. When done, click "submit".
+ </P
+><DIV
+CLASS="NOTE"
+><P
+></P
+><TABLE
+CLASS="NOTE"
+WIDTH="90%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/note.gif"
+HSPACE="5"
+ALT="Note"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+> Adding a user this way will <EM
+>not</EM
+>
+ send an email informing them of their username and
+ password. In general, it is preferable to log out and
+ use the "New Account" button to create users, as it
+ will pre-populate all the required fields and also
+ notify the user of her account name and password.
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+></LI
+></OL
+></DIV
+><DIV
+CLASS="SECTION"
+><H3
+CLASS="SECTION"
+><A
+NAME="DISABLEUSERS"
+>4.2.2.3. Disabling Users</A
+></H3
+><P
+> I bet you noticed that big "Disabled Text" entry box
+ available from the "Add New User" screen, when you edit an
+ account? By entering any text in this box and selecting
+ "submit", you have prevented the user from using Bugzilla
+ via the web interface. Your explanation, written in this
+ text box, will be presented to the user the next time she
+ attempts to use the system.
+ <DIV
+CLASS="WARNING"
+><P
+></P
+><TABLE
+CLASS="WARNING"
+WIDTH="100%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/warning.gif"
+HSPACE="5"
+ALT="Warning"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+> Don't disable your own administrative account, or you
+ will hate life!
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+>
+ </P
+></DIV
+><DIV
+CLASS="SECTION"
+><H3
+CLASS="SECTION"
+><A
+NAME="MODIFYUSERS"
+>4.2.2.4. Modifying Users</A
+></H3
+><P
+> Here I will attempt to describe the function of each option
+ on the Edit User screen.
+ </P
+><P
+></P
+><UL
+><LI
+><P
+> <EM
+>Login Name</EM
+>: This is generally the
+ user's email address. However, if you have edited your
+ system parameters, this may just be the user's login
+ name or some other identifier.
+ <DIV
+CLASS="TIP"
+><P
+></P
+><TABLE
+CLASS="TIP"
+WIDTH="90%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/tip.gif"
+HSPACE="5"
+ALT="Tip"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+> For compatability reasons, you should probably stick
+ with email addresses as user login names. It will
+ make your life easier.
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+>
+ </P
+></LI
+><LI
+><P
+> <EM
+>Real Name</EM
+>: Duh!
+ </P
+></LI
+><LI
+><P
+> <EM
+>Password</EM
+>: You will only see
+ asterisks in versions of Bugzilla newer than 2.10 or
+ early 2.11. You can change the user password here.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Email Notification</EM
+>: You may choose
+ from one of three options:
+ <P
+></P
+><OL
+TYPE="1"
+><LI
+><P
+> All qualifying bugs except those which I change:
+ The user will be notified of any change to any bug
+ for which she is the reporter, assignee, QA
+ Contact, CC recipient, or "watcher".
+ </P
+></LI
+><LI
+><P
+> Only those bugs which I am listed on the CC line:
+ The user will not be notified of changes to bugs
+ where she is the assignee, reporter, or QA
+ Contact, but will receive them if she is on the CC
+ list.
+ <DIV
+CLASS="NOTE"
+><P
+></P
+><TABLE
+CLASS="NOTE"
+WIDTH="90%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/note.gif"
+HSPACE="5"
+ALT="Note"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+> She will still receive whining cron emails if
+ you set up the "whinemail" feature.
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+>
+ </P
+></LI
+><LI
+><P
+> <EM
+>All Qualifying Bugs</EM
+>: This
+ user is a glutton for punishment. If her name is
+ in the reporter, QA Contact, CC, assignee, or is a
+ "watcher", she will get email updates regarding
+ the bug.
+ </P
+></LI
+></OL
+></P
+><P
+> <EM
+>Disable Text</EM
+>: If you type anything
+ in this box, including just a space, the user account is
+ disabled from making any changes to bugs via the web
+ interface, and what you type in this box is presented as
+ the reason.
+ <DIV
+CLASS="WARNING"
+><P
+></P
+><TABLE
+CLASS="WARNING"
+WIDTH="90%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/warning.gif"
+HSPACE="5"
+ALT="Warning"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+>Don't disable the administrator account!</P
+></TD
+></TR
+></TABLE
+></DIV
+>
+ <DIV
+CLASS="NOTE"
+><P
+></P
+><TABLE
+CLASS="NOTE"
+WIDTH="90%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/note.gif"
+HSPACE="5"
+ALT="Note"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+> As of this writing, the user can still submit bugs
+ via the e-mail gateway, if you set it up, despite
+ the disabled text field. The e-mail gateway should
+ <EM
+>not</EM
+> be enabled for secure
+ installations of Bugzilla.
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+>
+ </P
+></LI
+><LI
+><P
+> <EM
+>CanConfirm</EM
+>: This field is only used
+ if you have enabled "unconfirmed" status in your
+ parameters screen. If you enable this for a user, that
+ user can then move bugs from "Unconfirmed" to
+ "Confirmed" status (e.g.: "New" status). Be judicious
+ about allowing users to turn this bit on for other
+ users.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Creategroups</EM
+>: This option will
+ allow a user to create and destroy groups in Bugzilla.
+ Unless you are using the Bugzilla GroupSentry security
+ option "usebuggroupsentry" in your parameters, this
+ setting has no effect.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Editbugs</EM
+>: Unless a user has this
+ bit set, they can only edit those bugs for which they
+ are the assignee or the reporter.
+ <DIV
+CLASS="NOTE"
+><P
+></P
+><TABLE
+CLASS="NOTE"
+WIDTH="90%"
+BORDER="0"
+><TR
+><TD
+WIDTH="25"
+ALIGN="CENTER"
+VALIGN="TOP"
+><IMG
+SRC="../images/note.gif"
+HSPACE="5"
+ALT="Note"></TD
+><TD
+ALIGN="LEFT"
+VALIGN="TOP"
+><P
+> Leaving this option unchecked does not prevent users
+ from adding comments to a bug! They simply cannot
+ change a bug priority, severity, etc. unless they
+ are the assignee or reporter.
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+>
+ </P
+></LI
+><LI
+><P
+> <EM
+>Editcomponents</EM
+>: This flag allows a
+ user to create new products and components, as well as
+ modify and destroy those that have no bugs associated
+ with them. If a product or component has bugs
+ associated with it, those bugs must be moved to a
+ different product or component before Bugzilla will
+ allow them to be destroyed. The name of a product or
+ component can be changed without affecting the
+ associated bugs, but it tends to annoy the hell out of
+ your users when these change a lot.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Editkeywords</EM
+>: If you use Bugzilla's
+ keyword functionality, enabling this feature allows a
+ user can create and destroy keywords. As always, the
+ keywords for existing bugs containing the keyword the
+ user wishes to destroy must be changed before Bugzilla
+ will allow it to die. You must be very careful about
+ creating too many new keywords if you run a very large
+ Bugzilla installation; keywords are global variables
+ across products, and you can often run into a phenomenon
+ called "keyword bloat". This confuses users, and then
+ the feature goes unused.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Editusers</EM
+>: This flag allows a user
+ do what you're doing right now: edit other users. This
+ will allow those with the right to do so to remove
+ administrator priveleges from other users or grant them
+ to themselves. Enable with care.
+ </P
+></LI
+><LI
+><P
+> <EM
+>PRODUCT</EM
+>: PRODUCT bugs access. This
+ allows an administrator, with product-level granularity,
+ to specify in which products a user can edit bugs. The
+ user must still have the "editbugs" privelege to edit
+ bugs in this area; this simply restricts them from even
+ seeing bugs outside these boundaries if the
+ administrator has enabled the group sentry parameter
+ "usebuggroupsentry". Unless you are using bug groups,
+ this option has no effect.
+ </P
+></LI
+></UL
+></DIV
+></DIV
+></DIV
+><DIV
+CLASS="NAVFOOTER"
+><HR
+ALIGN="LEFT"
+WIDTH="100%"><TABLE
+WIDTH="100%"
+BORDER="0"
+CELLPADDING="0"
+CELLSPACING="0"
+><TR
+><TD
+WIDTH="33%"
+ALIGN="left"
+VALIGN="top"
+><A
+HREF="postinstall-check.html"
+>Prev</A
+></TD
+><TD
+WIDTH="34%"
+ALIGN="center"
+VALIGN="top"
+><A
+HREF="index.html"
+>Home</A
+></TD
+><TD
+WIDTH="33%"
+ALIGN="right"
+VALIGN="top"
+><A
+HREF="programadmin.html"
+>Next</A
+></TD
+></TR
+><TR
+><TD
+WIDTH="33%"
+ALIGN="left"
+VALIGN="top"
+>Post-Installation Checklist</TD
+><TD
+WIDTH="34%"
+ALIGN="center"
+VALIGN="top"
+><A
+HREF="administration.html"
+>Up</A
+></TD
+><TD
+WIDTH="33%"
+ALIGN="right"
+VALIGN="top"
+>Product, Component, Milestone, and Version
+ Administration</TD
+></TR
+></TABLE
+></DIV
+></BODY
+></HTML
+> \ No newline at end of file