Back out bug 274404 which for some reason fails to build using jade but will build correctly with xmlto, pending investigation.

2 files changed, 379 insertions, 76 deletions

diff --git a/docs/en/xml/installation.xml b/docs/en/xml/installation.xml
index df1ac9c59..b302b85f6 100644
--- a/docs/en/xml/installation.xml
+++ b/docs/en/xml/installation.xml
@@ -1,5 +1,5 @@
 <!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook XML V4.1.2//EN"> -->
-<!-- $Id: installation.xml,v 1.96 2008/04/04 06:47:26 jake%bugzilla.org Exp $ -->
+<!-- $Id: installation.xml,v 1.97 2008/04/04 06:47:27 mozilla%colinogilvie.co.uk Exp $ -->
 <chapter id="installing-bugzilla">
   <title>Installing Bugzilla</title>
 
@@ -1176,7 +1176,7 @@ c:\perl\bin\perl.exe -xc:\bugzilla -wT "%s" %s
       </para>
    </section>
 
-    <section id="installation-whining-cron">
+    <section>
       <title>The Whining Cron</title>
 
       <para>What good are
@@ -1202,45 +1202,6 @@ c:\perl\bin\perl.exe -xc:\bugzilla -wT "%s" %s
       </note>
     </section>
 
-    <section id="installation-whining">
-      <title>Whining</title>
-
-      <para>
-        As of Bugzilla 2.20, users can configure Bugzilla to regularly annoy 
-        them at regular intervals, by having Bugzilla execute saved searches
-        at certain times and emailing the results to the user.  This is known
-        as "Whining".  The process of configuring Whining is described 
-        in <xref linkend="whining"/>, but for it to work a Perl script must be
-        executed at regular intervals.
-      </para>
-
-      <para>
-        This can be done by adding the following command as a daily
-        crontab entry, in the same manner as explained above for bug
-        graphs. This example runs it every 15 minutes. 
-      </para>
-
-      <programlisting>*/15 * * * * cd &lt;your-bugzilla-directory&gt; ; ./whine.pl</programlisting>
-
-      <note>
-        <para>
-          Whines can be executed as often as every 15 minutes, so if you specify
-          longer intervals between executions of whine.pl, some users may not 
-          be whined at as often as they would expect.  Depending on the person,
-          this can either be a very Good Thing or a very Bad Thing.
-        </para>
-      </note>
-
-      <note>
-        <para>
-          Windows does not have 'cron', but it does have the Task
-          Scheduler, which performs the same duties. There are also
-          third-party tools that can be used to implement cron, such as
-          <ulink url="http://www.nncron.ru/">nncron</ulink>.
-        </para>
-      </note>
-    </section>
-
     <section id="patch-viewer">
       <title>Patch Viewer</title>
       
diff --git a/docs/en/xml/using.xml b/docs/en/xml/using.xml
index 84742982e..4e63bac86 100644
--- a/docs/en/xml/using.xml
+++ b/docs/en/xml/using.xml
@@ -261,6 +261,28 @@
     </orderedlist>
   </section>
 
+  <section id="lifecycle">
+    <title>Life Cycle of a Bug</title>
+
+    <para>
+      The life cycle, also known as work flow, of a bug is currently hardcoded
+      into Bugzilla. <xref linkend="lifecycle-image"/> contains a graphical
+      repsentation of this life cycle. If you wish to customize this image for
+      your site, the <ulink url="../images/bzLifecycle.xml">diagram file</ulink>
+      is available in <ulink url="http://www.gnome.org/projects/dia">Dia's</ulink>
+      native XML format.
+    </para>
+
+    <figure id="lifecycle-image">
+      <title>Lifecycle of a Bugzilla Bug</title>
+      <mediaobject>
+        <imageobject>
+          <imagedata fileref="../images/bzLifecycle.png" scale="66" />
+        </imageobject>
+      </mediaobject>
+    </figure>
+  </section>
+
   <section id="query">
     <title>Searching for Bugs</title>
 
@@ -278,8 +300,144 @@
     <para>Once you've run a search, you can save it as a Saved Search, which 
     appears in the page footer.</para>
 
-    <para>Highly advanced querying is done using Boolean Charts. See the
-    Boolean Charts help link on the Search page for more information.</para>
+    <section id="boolean">
+      <title>Boolean Charts</title>
+      <para>
+        Highly advanced querying is done using Boolean Charts.
+      </para>
+      <para>
+        The boolean charts further restrict the set of results
+        returned by a query. It is possible to search for bugs
+        based on elaborate combinations of critera.
+      </para>
+      <para>
+        The simplest boolean searches have only one term. These searches
+        permit the selected left <emphasis>field</emphasis>
+        to be compared using a
+        selectable <emphasis>operator</emphasis> to a
+        specified <emphasis>value.</emphasis>
+        Using the "And," "Or," and "Add Another Boolean Chart" buttons, 
+        additonal terms can be included in the query, further
+        altering the list of bugs returned by the query.
+      </para>
+      <para>
+        There are three fields in each row of a boolean search. 
+      </para>
+      <itemizedlist>
+        <listitem>
+          <para>
+            <emphasis>Field:</emphasis>
+            the items being searched 
+          </para>
+        </listitem>
+        <listitem>
+          <para>
+            <emphasis>Operator:</emphasis>
+            the comparison operator 
+          </para>
+        </listitem>
+        <listitem>
+          <para>
+            <emphasis>Value:</emphasis>
+            the value to which the field is being compared
+          </para>
+        </listitem>
+      </itemizedlist>
+      <section id="pronouns">
+        <title>Pronoun Substitution</title>
+        <para>
+          Sometimes, a query needs to compare a field containing
+          a user's ID (such as ReportedBy) with 
+          a user's ID (such as the user running the query or the user
+          to whom each bug is assigned). When the operator is either 
+          "equals" or "notequals", the value can be "%reporter%", 
+          "%assignee%", "%qacontact%", or "%user%."  The user pronoun
+          referes to the user who is executing the query or, in the case
+          of whining reports, the user who will be the recipient
+          of the report. The reporter, assignee, and qacontact
+          pronouns refer to the corresponding fields in the bug.
+        </para>
+      </section>
+      <section id="negation">
+        <title>Negation</title>
+        <para>
+          At first glance, negation seems redundant. Rather than
+          searching for
+          <blockquote>
+            <para>
+              NOT("summary" "contains the string" "foo"),
+            </para>
+          </blockquote>
+          one could search for 
+          <blockquote>
+            <para>
+              ("summary" "does not contain the string" "foo").
+            </para>
+          </blockquote>
+          However, the search 
+          <blockquote>
+            <para>
+              ("CC" "does not contain the string" "@mozilla.org")
+            </para>
+          </blockquote>
+          would find every bug where anyone on the CC list did not contain 
+          "@mozilla.org" while
+          <blockquote>
+            <para>
+              NOT("CC" "contains the string" "@mozilla.org")
+            </para>
+          </blockquote>
+          would find every bug where there was nobody on the CC list who
+          did contain the string. Similarly, the use of negation also permits
+          complex expressions to be built using terms OR'd together and then
+          negated. Negation permits queries such as
+          <blockquote>
+            <para>
+              NOT(("product" "equals" "update") OR 
+            ("component" "equals" "Documentation"))
+            </para>
+          </blockquote>
+          to find bugs that are neither 
+          in the update product or in the documentation component or
+          <blockquote>
+            <para>
+              NOT(("commenter" "equals" "%assignee%") OR 
+              ("component" "equals" "Documentation"))
+            </para>
+          </blockquote>
+          to find non-documentation
+          bugs on which the assignee has never commented.
+        </para>
+      </section>
+      <section id="multiplecharts">
+        <title>Multiple Charts</title>
+        <para>
+          The terms within a single row of a boolean chart are all
+          constraints on a single piece of data. If you are looking for
+          a bug that has two different people cc'd on it, then you need 
+          to use two boolean charts. A search for
+          <blockquote>
+            <para>
+              ("cc" "contains the string" "foo@") AND
+              ("cc" "contains the string" "@mozilla.org")
+            </para>
+          </blockquote>
+          would return only bugs with "foo@mozilla.org" on the cc list.
+          If you wanted bugs where there is someone on the cc list
+          containing "foo@" and someone else containing "@mozilla.org",
+          then you would need two boolean charts.
+          <blockquote>
+            <para>
+              First chart: ("cc" "contains the string" "foo@")
+            </para>
+            <para>
+              Second chart: ("cc" "contains the string" "@mozilla.org")
+            </para>
+          </blockquote>
+          The bugs listed will be only the bugs where ALL the charts are true.
+        </para>
+      </section>
+    </section>
   </section>
 
   <section id="list">
@@ -303,7 +461,22 @@
 
       get the buglist as comma-separated values, for import into e.g.
       a spreadsheet.</member>
-      
+     
+      <member>
+      <emphasis>RSS</emphasis>
+
+      get the buglist as an RSS 1.0 feed.  Copy this link into your
+      favorite feed reader.  If you are using Firefox, you can also
+      save the list as a live bookmark by clicking the live bookmark
+      icon in the status bar.  To limit the number of bugs in the feed,
+      add a limit=n parameter to the URL.</member>
+
+      <member>
+      <emphasis>iCalendar</emphasis>
+
+      Get the buglist as an iCalendar file. Each bug is represented as a 
+      to-do item in the imported calendar.</member>
+     
       <member>
       <emphasis>Change Columns:</emphasis>
 
@@ -314,12 +487,12 @@
 
       If your account is sufficiently empowered, you can make the same
       change to all the bugs in the list - for example, changing their
-      owner.</member>
+      assignee.</member>
 
       <member>
-      <emphasis>Send mail to bug owners:</emphasis>
+      <emphasis>Send mail to bug assignees:</emphasis>
 
-      Sends mail to the owners of all bugs on the list.</member>
+      Sends mail to the assignees of all bugs on the list.</member>
 
       <member>
       <emphasis>Edit Search:</emphasis>
@@ -336,6 +509,17 @@
       </member>
     </simplelist>
     </para>
+
+    <para>
+      If you would like to access the bug list from another program 
+      it is often useful to have the list returned in something other
+      than HTML. By adding the ctype=type parameter into the bug list URL
+      you can specify several alternate formats. The supported formats
+      are: Comma Separated Values (ctype=csv), iCalendar (ctype=ics),
+      RDF Site Summary (RSS) 1.0 (ctype=rss), ECMAScript, also known
+      as JavaScript (ctype=js), and finally Resource Description Framework
+      RDF/XML (ctype=rdf).
+    </para>
   </section>
 
   <section id="bugreports">
@@ -344,7 +528,7 @@
     <para>Years of bug writing experience has been distilled for your
     reading pleasure into the 
     <ulink
-    url="&landfillbase;bugwritinghelp.html">
+    url="&landfillbase;page.cgi?id=bug-writing.html">
     Bug Writing Guidelines</ulink>. 
     While some of the advice is Mozilla-specific, the basic principles of
     reporting Reproducible, Specific bugs, isolating the Product you are
@@ -619,30 +803,144 @@
     <section id="emailsettings">
       <title>Email Settings</title>
 
-      <para>On this tab you can reduce or increase the amount of email sent
-      you from Bugzilla, opting in our out depending on your relationship to
-      the bug and the change that was made to it. 
+      <para>
+        This tab controls the amount of email Bugzilla sends you.
       </para>
-      
+
       <para>
-      You can also do further filtering on the client side by 
-      using the X-Bugzilla-Reason mail header which Bugzilla
-      adds to all bugmail. This tells you what relationship you have to the
-      bug in question,
-      and can be any of Owner, Reporter, QAcontact, CClist, Voter and
-      WatchingComponent.</para>
-
-      <para>By entering user email names, delineated by commas, into the
-      "Users to watch" text entry box you can receive a copy of all the
-      bugmail of other users (security settings permitting.) This powerful
-      functionality enables seamless transitions as developers change
-      projects or users go on holiday.</para>
+        The first item on this page is marked <quote>Users to watch</quote>.
+        When you enter one or more comma-delineated user accounts (usually email
+        addresses) into the text entry box, you will receive a copy of all the
+        bugmail those users are sent (security settings permitting).
+        This powerful functionality enables seamless transitions as developers
+        change projects or users go on holiday.
+      </para>
 
       <note>
-        <para>The ability to watch other users may not be available in all
-        Bugzilla installations. If you can't see it, ask your 
-        administrator.</para>
+        <para>
+          The ability to watch other users may not be available in all
+          Bugzilla installations. If you don't see this feature, and feel
+          that you need it, speak to your administrator.
+        </para>
       </note>
+
+      <para>
+        In general, users have almost complete control over how much (or
+        how little) email Bugzilla sends them. If you want to receive the
+        maximum amount of email possible, click the <quote>Enable All 
+        Mail</quote> button. If you don't want to receive any email from
+        Bugzilla at all, click the <quote>Disable All Mail</quote> button.
+      </para>
+
+      <note>
+        <para>
+          Your Bugzilla administrator can stop a user from receiving
+          bugmail by adding the user's name to the 
+          <filename>data/nomail</filename> file. This is a drastic step
+          best taken only for disabled accounts, as it overrides the 
+          the user's individual mail preferences.
+        </para>
+      </note>
+  
+      <para>
+        If you'd like to set your bugmail to something besides
+        'Completely ON' and 'Completely OFF', the
+        <quote>Field/recipient specific options</quote> table
+        allows you to do just that. The rows of the table
+        define events that can happen to a bug -- things like
+        attachments being added, new comments being made, the
+        priority changing, etc. The columns in the table define
+        your relationship with the bug:
+      </para>
+
+      <itemizedlist spacing="compact">
+        <listitem>
+          <para>
+            Reporter - Where you are the person who initially
+            reported the bug. Your name/account appears in the
+            <quote>Reporter:</quote> field.
+          </para>
+        </listitem>
+        <listitem>
+          <para>
+            Assignee - Where you are the person who has been
+            designated as the one responsible for the bug. Your
+            name/account appears in the <quote>Assigned To:</quote>
+            field of the bug.
+          </para>
+        </listitem>
+        <listitem>
+          <para>
+            QA Contact - You are one of the designated
+            QA Contacts for the bug. Your account appears in the 
+            <quote>QA Contact:</quote> text-box of the bug.
+          </para>
+        </listitem>
+        <listitem>
+          <para>
+            CC - You are on the list CC List for the bug.
+            Your account appears in the <quote>CC:</quote> text box
+            of the bug.
+          </para>
+        </listitem>
+        <listitem>
+          <para>
+            Voter - You have placed one or more votes for the bug.
+            Your account appears only if someone clicks on the 
+            <quote>Show votes for this bug</quote> link on the bug.
+          </para>
+        </listitem>
+      </itemizedlist>
+
+
+      <note>
+        <para>
+          Some columns may not be visible for your installation, depending
+          on your site's configuration.
+        </para>
+      </note>
+
+      <para>
+        To fine-tune your bugmail, decide the events for which you want
+        to receive bugmail; then decide if you want to receive it all
+        the time (enable the checkbox for every column), or only when
+        you have a certain relationship with a bug (enable the checkbox
+        only for those columns). For example: if you didn't want to
+        receive mail when someone added themselves to the CC list, you
+        could uncheck all the boxes in the <quote>CC Field Changes</quote>
+        line. As another example, if you never wanted to receive email
+        on bugs you reported unless the bug was resolved, you would
+        un-check all boxes in the <quote>Reporter</quote> column
+        except for the one on the <quote>The bug is resolved or
+        verified</quote> row.
+      </para>
+
+      <note>
+        <para>
+          Bugzilla adds the <quote>X-Bugzilla-Reason</quote> header to
+          all bugmail it sends, describing the recipient's relationship
+          (AssignedTo, Reporter, QAContact, CC, or Voter) to the bug.
+          This header can be used to do further client-side filtering.
+        </para>
+      </note>
+
+      <para>
+        Two items not in the table (<quote>Email me when someone
+        asks me to set a flag</quote> and <quote>Email me when someone
+        sets a flag I asked for</quote>) define how you want to
+        receive bugmail with regards to flags. Their use is quite
+        straightforward; enable the checkboxes if you want Bugzilla to
+        send you mail under either of the above conditions.
+      </para>
+
+      <para>
+        By default, Bugzilla sends out email regardless of who made the
+        change... even if you were the one responsible for generating
+        the email in the first place. If you don't care to receive bugmail
+        from your own changes, check the box marked <quote>Only email me
+        reports of changes made by other people</quote>.
+      </para>
+
     </section>
 
     <section id="permissionsettings">
@@ -741,10 +1039,8 @@
       
       <para>
         Data sets may be public or private. Everyone sees public data sets in
-        the list, plus any private data sets they are subscribed to. You are 
-        automatically subscribed to any data sets you create, but others may 
-        subscribe to them too if they know about them. Only administrators can 
-        make data sets public.
+        the list, but only their creator sees private data sets. Only 
+        administrators can make data sets public.
         No two data sets, even two private ones, can have the same set of 
         category, subcategory and name. So if you are creating private data 
         sets, one idea is to have the Category be your username.
@@ -780,11 +1076,7 @@
 
         <para>
           Once a data set is in the list, one can also perform certain 
-          actions on it.
-          For example, one can Subscribe to or Unsubscribe from a private 
-          data set. This is useful if someone else has shown you a chart,
-          and you want to make some of their data sets appear in your list,
-          so you can use them in your own charts. One can also edit the
+          actions on it. For example, one can edit the
           data set's parameters (name, frequency etc.) if it's one you
           created or if you are an administrator.
         </para>
@@ -818,6 +1110,56 @@
     
   </section>
   
+  <section id="flags">
+    <title>Flags</title>
+    
+    <para>
+      A flag is a kind of status that can be set on bugs or attachments
+      to indicate that the bugs/attachments are in a certain state.
+      Each installation can define its own set of flags that can be set
+      on bugs or attachments.
+    </para>
+    
+    <para>
+      If your installation has defined a flag, you can set or unset that flag,
+      and if your administrator has enabled requesting of flags, you can submit
+      a request for another user to set the flag.
+    </para>
+    
+    <para>
+      To set a flag, select either "+" or "-" from the drop-down menu next to
+      the name of the flag in the "Flags" list.  The meaning of these values are
+      flag-specific and thus cannot be described in this documentation,
+      but by way of example, setting a flag named "review" to "+" may indicate
+      that the bug/attachment has passed review, while setting it to "-"
+      may indicate that the bug/attachment has failed review.
+    </para>
+    
+    <para>
+      To unset a flag, click its drop-down menu and select the blank value.
+    </para>
+    
+    <para>
+      If your administrator has enabled requests for a flag, request a flag
+      by selecting "?" from the drop-down menu and then entering the username
+      of the user you want to set the flag in the text field next to the menu.
+    </para>
+    
+    <para>
+      A set flag appears in bug reports and on "edit attachment" pages with the
+      abbreviated username of the user who set the flag prepended to the
+      flag name. For example, if Jack sets a "review" flag to "+", it appears
+      as Jack: review [ + ]
+    </para>
+  
+    <para>
+      A requested flag appears with the user who requested the flag prepended
+      to the flag name and the user who has been requested to set the flag
+      appended to the flag name within parentheses.  For example, if Jack
+      asks Jill for review, it appears as Jack: review [ ? ] (Jill).
+    </para>
+  </section>
+
 </chapter>
 
 <!-- Keep this comment at the end of the file