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authortravis%sedsystems.ca <>2005-02-05 13:31:46 +0100
committertravis%sedsystems.ca <>2005-02-05 13:31:46 +0100
commitf6d4395710e88c108882a1d94e89f813d8e3f452 (patch)
tree71fae7ef8eb532ea6432636150b12c25012e44dd /docs
parent59d3e617949536d6a89573c11c9680dc5d060019 (diff)
downloadbugzilla-f6d4395710e88c108882a1d94e89f813d8e3f452.tar.gz
bugzilla-f6d4395710e88c108882a1d94e89f813d8e3f452.tar.xz
Bug 258494 : checksetup fails with out-of-sync DBD::mysql modues - document fix and workaround
Patch by Shane H. W. Travis <travis@sedsystems.ca> r=justdave
Diffstat (limited to 'docs')
-rw-r--r--docs/xml/troubleshooting.xml27
1 files changed, 26 insertions, 1 deletions
diff --git a/docs/xml/troubleshooting.xml b/docs/xml/troubleshooting.xml
index 844f06c50..e3b54b6e8 100644
--- a/docs/xml/troubleshooting.xml
+++ b/docs/xml/troubleshooting.xml
@@ -1,5 +1,5 @@
<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook XML V4.1.2//EN"> -->
-<!-- $Id: troubleshooting.xml,v 1.4 2005/01/14 12:08:47 jake%bugzilla.org Exp $ -->
+<!-- $Id: troubleshooting.xml,v 1.5 2005/02/05 04:31:46 travis%sedsystems.ca Exp $ -->
<appendix id="troubleshooting">
<title>Troubleshooting</title>
@@ -305,6 +305,31 @@ at /usr/lib/perl5/site_perl/5.6.0/File/Temp.pm line 233.</programlisting>
</section>
+ <section id="trbl-passwd-encryption">
+ <title>
+ checksetup.pl reports "Client does not support authentication protocol
+ requested by server..."
+ </title>
+
+ <para>
+ This error is occurring because you are using the new password
+ encryption that comes with MySQL 4.1, while your
+ <filename>DBD::mysql</filename> module was compiled against an
+ older version of MySQL. If you recompile <filename>DBD::mysql</filename>
+ against the current MySQL libraries (or just obtain a newer version
+ of this module) then the error may go away.
+ </para>
+
+ <para>
+ If that does not fix the problem, or if you cannot recompile the
+ existing module (e.g. you're running Windows) and/or don't want to
+ replace it (e.g. you want to keep using a packaged version), then a
+ workaround is available from the MySQL docs:
+ <ulink url="http://dev.mysql.com/doc/mysql/en/Old_client.html"/>
+ </para>
+
+ </section>
+
</appendix>
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