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| -rw-r--r-- | docs/en/xml/using.xml | 65 |
1 files changed, 60 insertions, 5 deletions
diff --git a/docs/en/xml/using.xml b/docs/en/xml/using.xml index 6cb301d61..80ecb5c0b 100644 --- a/docs/en/xml/using.xml +++ b/docs/en/xml/using.xml @@ -43,7 +43,7 @@ Tracking Systems", or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Bugzilla was originally written by Terry Weissman in a programming language called -"TCL", to replace a crappy bug-tracking database used internally by +"TCL", to replace a crappy bug-tracking database used internally for Netscape Communications. Terry later ported Bugzilla to Perl from TCL, and in Perl it remains to this day. Most commercial defect-tracking software vendors at the time charged enormous @@ -87,7 +87,7 @@ system against which all others are measured. </listitem> <listitem> <para> - email, XML, console, and web interfaces + email, XML, console, and HTTP APIs </para> </listitem> <listitem> @@ -105,6 +105,30 @@ system against which all others are measured. </listitem> </itemizedlist> </para> + <para> + Despite its current robustness and popularity, Bugzilla faces + some near-term challenges, such as reliance on a single + database, a lack of abstraction of the user interface and + program logic, verbose email bug notifications, a powerful but + daunting query interface, little reporting configurability, + problems with extremely large queries, some unsupportable bug + resolution options, little internationalization (although non-US + character sets are accepted for comments), and dependence on + some nonstandard libraries. + </para> + <para> + Some recent headway has been made on the query front, however. + If you are using the latest version of Bugzilla, you should see + a <quote>simple search</quote> form on the default front page of + your Bugzilla install. Type in two or three search terms and + you should pull up some relevant information. This is also + available as "queryhelp.cgi". + </para> + <para> + Despite these small problems, Bugzilla is very hard to beat. It + is under <emphasis>very</emphasis> active development to address + the current issues, and continually gains new features. + </para> </section> <section id="why"> @@ -191,8 +215,16 @@ system against which all others are measured. Throughout this portion of the Guide, we will refer to user account options available at the Bugzilla test installation, <ulink url="http://landfill.tequilarista.org/"> - landfill.tequilarista.org</ulink>. - Although Landfill serves as a great introduction to + landfill.tequilarista.org</ulink>. + <note> + <para> + Some people have run into difficulties completing this + tutorial. If you run into problems, please check the + updated online documentation available at <ulink + url="http://www.trilobyte.net/barnsons/">http://www.trilobyte.net/barnsons</ulink>. If you're still stumped, please subscribe to the newsgroup and provide details of exactly what's stumping you! If enough people complain, I'll have to fix it in the next version of this Guide. You can subscribe to the newsgroup at <ulink url="news://news.mozilla.org/netscape.public.mozilla.webtools"> news://news.mozilla.org/netscape.public.mozilla.webtools</ulink> + </para> + + </note> Although Landfill serves as a great introduction to Bugzilla, it does not offer all the options you would have as a user on your own installation of Bugzilla, nor can it do more than serve as a general introduction to Bugzilla. Additionally, @@ -204,7 +236,7 @@ system against which all others are measured. <section id="myaccount"> <title>Create a Bugzilla Account</title> <para> - If you want to use Bugzilla, first you + First things first! If you want to use Bugzilla, first you need to create an account. Consult with the administrator responsible for your installation of Bugzilla for the URL you should use to access it. If you're test-driving the end-user @@ -250,6 +282,19 @@ system against which all others are measured. that you can login. </para> </note> + <caution> + <para> + Many modern browsers include an + <quote>Auto-Complete</quote> or <quote>Form + Fill</quote> feature to remember the user names and + passwords you type in at many sites. Unfortunately, + sometimes they attempt to guess what you will put in + as your password, and guess wrong. If you notice a + text box is already filled out, please overwrite the + contents of the text box so you can be sure to input + the correct information. + </para> + </caution> </para> </listitem> </orderedlist> @@ -273,6 +318,16 @@ system against which all others are measured. report later on. </para> <para> + There are efforts underway to simplify query usage. If you + have a local installation of Bugzilla 2.12 or higher, you + should have <filename>quicksearch.html</filename> available to + use and simplify your searches. There is also a helper for + the query interface, called + <filename>queryhelp.cgi</filename>. Landfill tends to run the + latest code, so these two utilities should be available there + for your perusal. + </para> + <para> At this point, let's visit the query page. <ulink url="http://landfill.tequilarista.org/bugzilla-tip/query.cgi"> landfill.tequilarista.org/bugzilla-tip/query.cgi</ulink> |