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diff --git a/docs/html/faq.html b/docs/html/faq.html index 552e18bc4..78c10523c 100644 --- a/docs/html/faq.html +++ b/docs/html/faq.html @@ -87,64 +87,64 @@ HREF="faq.html#faq-general" ><DL ><DT >A.1.1. <A -HREF="faq.html#AEN1682" +HREF="faq.html#AEN1742" > Where can I find information about Bugzilla?</A ></DT ><DT >A.1.2. <A -HREF="faq.html#AEN1688" +HREF="faq.html#AEN1748" > What license is Bugzilla distributed under? </A ></DT ><DT >A.1.3. <A -HREF="faq.html#AEN1694" +HREF="faq.html#AEN1754" > How do I get commercial support for Bugzilla? </A ></DT ><DT >A.1.4. <A -HREF="faq.html#AEN1701" +HREF="faq.html#AEN1763" > What major companies or projects are currently using Bugzilla for bug-tracking? </A ></DT ><DT >A.1.5. <A -HREF="faq.html#AEN1726" +HREF="faq.html#AEN1787" > Who maintains Bugzilla? </A ></DT ><DT >A.1.6. <A -HREF="faq.html#AEN1732" +HREF="faq.html#AEN1793" > How does Bugzilla stack up against other bug-tracking databases? </A ></DT ><DT >A.1.7. <A -HREF="faq.html#AEN1738" -> Why doesn't Bugzilla offer this or that feature or compatability +HREF="faq.html#AEN1799" +> Why doesn't Bugzilla offer this or that feature or compatibility with this other tracking software? </A ></DT ><DT >A.1.8. <A -HREF="faq.html#AEN1745" +HREF="faq.html#AEN1806" > Why MySQL? I'm interested in seeing Bugzilla run on Oracle/Sybase/Msql/PostgreSQL/MSSQL. </A ></DT ><DT >A.1.9. <A -HREF="faq.html#AEN1750" +HREF="faq.html#AEN1815" > Why do the scripts say "/usr/bonsaitools/bin/perl" instead of "/usr/bin/perl" or something else? </A ></DT ><DT >A.1.10. <A -HREF="faq.html#AEN1756" +HREF="faq.html#AEN1821" > Is there an easy way to change the Bugzilla cookie name? </A ></DT @@ -159,41 +159,41 @@ HREF="faq.html#faq-phb" ><DL ><DT >A.2.1. <A -HREF="faq.html#AEN1766" +HREF="faq.html#AEN1831" > Is Bugzilla web-based, or do you have to have specific software or a specific operating system on your machine? </A ></DT ><DT >A.2.2. <A -HREF="faq.html#AEN1771" +HREF="faq.html#AEN1836" > Can Bugzilla integrate with Perforce (SCM software)? </A ></DT ><DT >A.2.3. <A -HREF="faq.html#AEN1776" +HREF="faq.html#AEN1841" > Does Bugzilla allow the user to track multiple projects? </A ></DT ><DT >A.2.4. <A -HREF="faq.html#AEN1781" +HREF="faq.html#AEN1846" > If I am on many projects, and search for all bugs assigned to me, will Bugzilla list them for me and allow me to sort by project, severity etc? </A ></DT ><DT >A.2.5. <A -HREF="faq.html#AEN1786" +HREF="faq.html#AEN1851" > Does Bugzilla allow attachments (text, screenshots, URLs etc)? If yes, are there any that are NOT allowed? </A ></DT ><DT >A.2.6. <A -HREF="faq.html#AEN1791" +HREF="faq.html#AEN1856" > Does Bugzilla allow us to define our own priorities and levels? Do we have complete freedom to change the labels of fields and format of them, and the choice of acceptable values? @@ -201,35 +201,35 @@ HREF="faq.html#AEN1791" ></DT ><DT >A.2.7. <A -HREF="faq.html#AEN1798" +HREF="faq.html#AEN1863" > Does Bugzilla provide any reporting features, metrics, graphs, etc? You know, the type of stuff that management likes to see. :) </A ></DT ><DT >A.2.8. <A -HREF="faq.html#AEN1805" +HREF="faq.html#AEN1870" > Is there email notification and if so, what do you see when you get an email? </A ></DT ><DT >A.2.9. <A -HREF="faq.html#AEN1810" +HREF="faq.html#AEN1875" > Can email notification be set up to send to multiple people, some on the To List, CC List, BCC List etc? </A ></DT ><DT >A.2.10. <A -HREF="faq.html#AEN1815" +HREF="faq.html#AEN1880" > Do users have to have any particular type of email application? </A ></DT ><DT >A.2.11. <A -HREF="faq.html#AEN1822" +HREF="faq.html#AEN1887" > Does Bugzilla allow data to be imported and exported? If I had outsiders write up a bug report using a MS Word bug template, could that template be imported into "matching" fields? If I wanted to take the results of a query @@ -238,28 +238,28 @@ HREF="faq.html#AEN1822" ></DT ><DT >A.2.12. <A -HREF="faq.html#AEN1830" +HREF="faq.html#AEN1899" > Has anyone converted Bugzilla to another language to be used in other countries? Is it localizable? </A ></DT ><DT >A.2.13. <A -HREF="faq.html#AEN1835" +HREF="faq.html#AEN1906" > Can a user create and save reports? Can they do this in Word format? Excel format? </A ></DT ><DT >A.2.14. <A -HREF="faq.html#AEN1840" +HREF="faq.html#AEN1911" > Does Bugzilla have the ability to search by word, phrase, compound search? </A ></DT ><DT >A.2.15. <A -HREF="faq.html#AEN1845" +HREF="faq.html#AEN1916" > Does Bugzilla provide record locking when there is simultaneous access to the same bug? Does the second person get a notice that the bug is in use or how are they notified? @@ -267,19 +267,19 @@ HREF="faq.html#AEN1845" ></DT ><DT >A.2.16. <A -HREF="faq.html#AEN1850" +HREF="faq.html#AEN1921" > Are there any backup features provided? </A ></DT ><DT >A.2.17. <A -HREF="faq.html#AEN1856" +HREF="faq.html#AEN1927" > Can users be on the system while a backup is in progress? </A ></DT ><DT >A.2.18. <A -HREF="faq.html#AEN1861" +HREF="faq.html#AEN1932" > What type of human resources are needed to be on staff to install and maintain Bugzilla? Specifically, what type of skills does the person need to have? I need to find out if we were to go with Bugzilla, what types of @@ -289,7 +289,7 @@ HREF="faq.html#AEN1861" ></DT ><DT >A.2.19. <A -HREF="faq.html#AEN1867" +HREF="faq.html#AEN1938" > What time frame are we looking at if we decide to hire people to install and maintain the Bugzilla? Is this something that takes hours or weeks to install and a couple of hours per week to maintain and customize or is this @@ -299,7 +299,7 @@ HREF="faq.html#AEN1867" ></DT ><DT >A.2.20. <A -HREF="faq.html#AEN1872" +HREF="faq.html#AEN1943" > Is there any licensing fee or other fees for using Bugzilla? Any out-of-pocket cost other than the bodies needed as identified above? </A @@ -315,20 +315,20 @@ HREF="faq.html#faq-security" ><DL ><DT >A.3.1. <A -HREF="faq.html#AEN1879" +HREF="faq.html#AEN1950" > How do I completely disable MySQL security if it's giving me problems (I've followed the instructions in the installation section of this guide)? </A ></DT ><DT >A.3.2. <A -HREF="faq.html#AEN1885" +HREF="faq.html#AEN1956" > Are there any security problems with Bugzilla? </A ></DT ><DT >A.3.3. <A -HREF="faq.html#AEN1890" +HREF="faq.html#AEN1961" > I've implemented the security fixes mentioned in Chris Yeh's security advisory of 5/10/2000 advising not to run MySQL as root, and am running into problems with MySQL no longer working correctly. @@ -345,48 +345,48 @@ HREF="faq.html#faq-email" ><DL ><DT >A.4.1. <A -HREF="faq.html#AEN1897" +HREF="faq.html#AEN1968" > I have a user who doesn't want to receive any more email from Bugzilla. How do I stop it entirely for this user? </A ></DT ><DT >A.4.2. <A -HREF="faq.html#AEN1902" +HREF="faq.html#AEN1974" > I'm evaluating/testing Bugzilla, and don't want it to send email to anyone but me. How do I do it? </A ></DT ><DT >A.4.3. <A -HREF="faq.html#AEN1907" +HREF="faq.html#AEN1979" > I want whineatnews.pl to whine at something more, or other than, only new bugs. How do I do it? </A ></DT ><DT >A.4.4. <A -HREF="faq.html#AEN1913" +HREF="faq.html#AEN1985" > I don't like/want to use Procmail to hand mail off to bug_email.pl. What alternatives do I have? </A ></DT ><DT >A.4.5. <A -HREF="faq.html#AEN1920" +HREF="faq.html#AEN1992" > How do I set up the email interface to submit/change bugs via email? </A ></DT ><DT >A.4.6. <A -HREF="faq.html#AEN1925" +HREF="faq.html#AEN1997" > Email takes FOREVER to reach me from Bugzilla -- it's extremely slow. What gives? </A ></DT ><DT >A.4.7. <A -HREF="faq.html#AEN1932" +HREF="faq.html#AEN2004" > How come email from Bugzilla changes never reaches me? </A ></DT @@ -401,39 +401,33 @@ HREF="faq.html#faq-db" ><DL ><DT >A.5.1. <A -HREF="faq.html#AEN1940" +HREF="faq.html#AEN2012" > I've heard Bugzilla can be used with Oracle? </A ></DT ><DT >A.5.2. <A -HREF="faq.html#AEN1945" +HREF="faq.html#AEN2017" > I think my database might be corrupted, or contain invalid entries. What do I do? </A ></DT ><DT >A.5.3. <A -HREF="faq.html#AEN1953" +HREF="faq.html#AEN2025" > I want to manually edit some entries in my database. How? </A ></DT ><DT >A.5.4. <A -HREF="faq.html#AEN1958" -> I try to add myself as a user, but Bugzilla always tells me my password is wrong. - </A -></DT -><DT ->A.5.5. <A -HREF="faq.html#AEN1963" +HREF="faq.html#AEN2033" > I think I've set up MySQL permissions correctly, but Bugzilla still can't connect. </A ></DT ><DT ->A.5.6. <A -HREF="faq.html#AEN1968" +>A.5.5. <A +HREF="faq.html#AEN2041" > How do I synchronize bug information among multiple different Bugzilla databases? </A @@ -449,26 +443,26 @@ HREF="faq.html#faq-nt" ><DL ><DT >A.6.1. <A -HREF="faq.html#AEN1977" +HREF="faq.html#AEN2050" > What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)? </A ></DT ><DT >A.6.2. <A -HREF="faq.html#AEN1982" +HREF="faq.html#AEN2055" > Is there a "Bundle::Bugzilla" equivalent for Win32? </A ></DT ><DT >A.6.3. <A -HREF="faq.html#AEN1987" +HREF="faq.html#AEN2060" > CGI's are failing with a "something.cgi is not a valid Windows NT application" error. Why? </A ></DT ><DT >A.6.4. <A -HREF="faq.html#AEN1995" +HREF="faq.html#AEN2068" > I'm having trouble with the perl modules for NT not being able to talk to to the database. </A @@ -484,40 +478,33 @@ HREF="faq.html#faq-use" ><DL ><DT >A.7.1. <A -HREF="faq.html#AEN2016" +HREF="faq.html#AEN2089" > How do I change my user name (email address) in Bugzilla? </A ></DT ><DT >A.7.2. <A -HREF="faq.html#AEN2021" +HREF="faq.html#AEN2094" > The query page is very confusing. Isn't there a simpler way to query? </A ></DT ><DT >A.7.3. <A -HREF="faq.html#AEN2026" +HREF="faq.html#AEN2099" > I'm confused by the behavior of the "accept" button in the Show Bug form. Why doesn't it assign the bug to me when I accept it? </A ></DT ><DT >A.7.4. <A -HREF="faq.html#AEN2036" +HREF="faq.html#AEN2109" > I can't upload anything into the database via the "Create Attachment" link. What am I doing wrong? </A ></DT ><DT >A.7.5. <A -HREF="faq.html#AEN2041" -> Email submissions to Bugzilla that have attachments end up asking me to - save it as a "cgi" file. - </A -></DT -><DT ->A.7.6. <A -HREF="faq.html#AEN2046" +HREF="faq.html#AEN2114" > How do I change a keyword in Bugzilla, once some bugs are using it? </A ></DT @@ -532,26 +519,26 @@ HREF="faq.html#faq-hacking" ><DL ><DT >A.8.1. <A -HREF="faq.html#AEN2053" +HREF="faq.html#AEN2121" > What kind of style should I use for templatization? </A ></DT ><DT >A.8.2. <A -HREF="faq.html#AEN2061" +HREF="faq.html#AEN2129" > What bugs are in Bugzilla right now? </A ></DT ><DT >A.8.3. <A -HREF="faq.html#AEN2070" +HREF="faq.html#AEN2138" > How can I change the default priority to a null value? For instance, have the default priority be "---" instead of "P2"? </A ></DT ><DT >A.8.4. <A -HREF="faq.html#AEN2076" +HREF="faq.html#AEN2144" > What's the best way to submit patches? What guidelines should I follow? </A ></DT @@ -571,7 +558,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1682" +NAME="AEN1742" ></A ><B >A.1.1. </B @@ -599,7 +586,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1688" +NAME="AEN1748" ></A ><B >A.1.2. </B @@ -628,7 +615,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1694" +NAME="AEN1754" ></A ><B >A.1.3. </B @@ -642,7 +629,16 @@ CLASS="answer" ><B > </B > - <A + <A +HREF="http://bugzilla.org/consulting.html" +TARGET="_top" +>http://bugzilla.org/consulting.html</A +> + is a list of people and companies who have asked us to list them + as consultants for Bugzilla. + </P +><P +> <A HREF="http://www.collab.net/" TARGET="_top" >www.collab.net</A @@ -665,7 +661,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1701" +NAME="AEN1763" ></A ><B >A.1.4. </B @@ -682,7 +678,7 @@ CLASS="answer" > There are <EM >dozens</EM -> of major comapanies with public +> of major companies with public Bugzilla sites to track bugs in their products. A few include: <P ></P @@ -703,10 +699,6 @@ BORDER="0" ></TR ><TR ><TD ->AtHome Corporation</TD -></TR -><TR -><TD >Red Hat Software</TD ></TR ><TR @@ -775,7 +767,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1726" +NAME="AEN1787" ></A ><B >A.1.5. </B @@ -795,7 +787,7 @@ HREF="http://www.bugzilla.org/who_we_are.html" TARGET="_top" >core team</A >, - led by Dave Miller (justdave@syndicomm.com). + led by Dave Miller (justdave@netscape.com). </P ></DIV ></DIV @@ -805,7 +797,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1732" +NAME="AEN1793" ></A ><B >A.1.6. </B @@ -843,12 +835,12 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1738" +NAME="AEN1799" ></A ><B >A.1.7. </B > - Why doesn't Bugzilla offer this or that feature or compatability + Why doesn't Bugzilla offer this or that feature or compatibility with this other tracking software? </P ></DIV @@ -883,7 +875,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1745" +NAME="AEN1806" ></A ><B >A.1.8. </B @@ -898,9 +890,28 @@ CLASS="answer" ><B > </B > - There is DB-independence work afoot. PostgreSQL support is planned - for 2.18, and full DB-independence can't be far further on. + MySQL was originally chosen because it is free, easy to install, + and was available for the hardware Netscape intended to run it on. </P +><P +> There is currently work in progress to make Bugzilla work on + PostgreSQL and Sybase in the default distribution. You can track + the progress of these initiatives in bugs <A +HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=98304" +TARGET="_top" +>98304</A +> + and <A +HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=173130" +TARGET="_top" +>173130</A +> + respectively. + </P +><P +> Once both of these are done, adding support for additional + database servers should be trivial. + </P ></DIV ></DIV ><DIV @@ -909,7 +920,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1750" +NAME="AEN1815" ></A ><B >A.1.9. </B @@ -942,7 +953,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1756" +NAME="AEN1821" ></A ><B >A.1.10. </B @@ -1004,7 +1015,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1766" +NAME="AEN1831" ></A ><B >A.2.1. </B @@ -1030,7 +1041,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1771" +NAME="AEN1836" ></A ><B >A.2.2. </B @@ -1056,7 +1067,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1776" +NAME="AEN1841" ></A ><B >A.2.3. </B @@ -1070,10 +1081,8 @@ CLASS="answer" ><B > </B > - Absolutely! You can track any number of Products (although you - are limited to about 55 or so if - you are using Product-Based Groups), that can each be composed of any - number of Components. + Absolutely! You can track any number of Products that can each be + composed of any number of Components. </P ></DIV ></DIV @@ -1083,7 +1092,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1781" +NAME="AEN1846" ></A ><B >A.2.4. </B @@ -1108,7 +1117,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1786" +NAME="AEN1851" ></A ><B >A.2.5. </B @@ -1125,9 +1134,9 @@ CLASS="answer" > Yes - any sort of attachment is allowed, although administrators can configure a maximum size. - There are many specific MIME-types that are pre-defined by Bugzilla, - but you may specify any arbitrary MIME-type you need when you - upload the file. + Bugzilla gives the user the option of either using the MIME-type + supplied by the browser, choosing from a pre-defined list or + manually typing any arbitrary MIME-type. </P ></DIV ></DIV @@ -1137,7 +1146,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1791" +NAME="AEN1856" ></A ><B >A.2.6. </B @@ -1174,7 +1183,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1798" +NAME="AEN1863" ></A ><B >A.2.7. </B @@ -1190,19 +1199,19 @@ CLASS="answer" > </B > Yes. Look at <A -HREF="http://bugzilla.mozilla.org/reports.cgi" +HREF="http://bugzilla.mozilla.org/report.cgi" TARGET="_top" -> http://bugzilla.mozilla.org/reports.cgi</A -> for basic reporting - and graphing facilities. +> http://bugzilla.mozilla.org/report.cgi</A +> for samples of what + Bugzilla can do in reporting and graphing. </P ><P -> For more advanced reporting, I recommend hooking up a professional - reporting package, such as Crystal Reports, and use ODBC to access - the MySQL database. You can do a lot through the Query page of - Bugzilla as well, but right now Advanced Reporting is much - better accomplished through third-party utilities that can - interface with the database directly. +> If you can not get the reports you want from the included reporting + scripts, it is possible to hook up a professional reporting package + such as Crystal Reports using ODBC. If you choose to do this, + beware that giving direct access to the database does contain some + security implications. Even if you give read-only access to the + bugs database it will bypass the secure bugs features of Bugzilla. </P ></DIV ></DIV @@ -1212,7 +1221,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1805" +NAME="AEN1870" ></A ><B >A.2.8. </B @@ -1239,7 +1248,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1810" +NAME="AEN1875" ></A ><B >A.2.9. </B @@ -1264,7 +1273,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1815" +NAME="AEN1880" ></A ><B >A.2.10. </B @@ -1323,7 +1332,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1822" +NAME="AEN1887" ></A ><B >A.2.11. </B @@ -1340,28 +1349,43 @@ CLASS="answer" ><B > </B > - Mozilla allows data export through a custom DTD in XML format. - It does not, however, export to specific formats other than the - XML Mozilla DTD. Importing the data into Excel or any other application - is left as an exercise for the reader. - </P -><P -> If you create import filters to other applications from Mozilla's XML, - please submit your modifications for inclusion in future Bugzilla - distributions. - </P + Bugzilla can output buglists as HTML (the default), CSV or RDF. + The link for CSV can be found at the bottom of the buglist in HTML + format. This CSV format can easily be imported into MS Excel or + other spread-sheet applications. + </P +><P +> To use the RDF format of the buglist it is necessary to append a + <TT +CLASS="computeroutput" +>&ctype=rdf</TT +> to the URL. RDF + is meant to be machine readable and thus it is assumed that the + URL would be generated progmatically so there is no user visible + link to this format. + </P +><P +> Currently the only script included with Bugzilla that can import + data is <TT +CLASS="filename" +>importxml.pl</TT +> which is intended to be + used for importing the data generated by <TT +CLASS="filename" +>xml.cgi</TT +> + in association with bug moving. Any other use is left as an + exercise for the user. + </P ><P -> As for data import, any application can send data to Bugzilla through - the HTTP protocol, or through Mozilla's XML API. However, it seems - kind of silly to put another front-end in front of Bugzilla; - it makes more sense to create a simplified bug submission form in - HTML. You can find an excellent example at - <A -HREF="http://www.mozilla.org/quality/help/bugzilla-helper.html" -TARGET="_top" -> http://www.mozilla.org/quality/help/bugzilla-helper.html</A +> There are also scripts included in the <TT +CLASS="filename" +>contrib/</TT > - </P + directory for using e-mail to import information into Bugzilla, + but these scripts are not currently supported and included for + educational purposes. + </P ></DIV ></DIV ><DIV @@ -1370,7 +1394,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1830" +NAME="AEN1899" ></A ><B >A.2.12. </B @@ -1385,10 +1409,20 @@ CLASS="answer" ><B > </B > - To a certain extent, yes. 2.16's templates mean that you can localise - the user-facing UI (and several projects are doing exactly that.) However, - error messages and the admin interface are currently not localisable. - This should be achieved by 2.18. + Yes. For more information including available translated templates, + see <A +HREF="http://www.bugzilla.org/download.html" +TARGET="_top" +>http://www.bugzilla.org/download.html</A +>. + The admin interfaces are still not included in these translated + templates and is therefore still English only. Also, there may be + issues with the charset not being declared. See <A +HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=126266" +TARGET="_top" +>bug 126226</A +> + for more information. </P ></DIV ></DIV @@ -1398,7 +1432,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1835" +NAME="AEN1906" ></A ><B >A.2.13. </B @@ -1413,7 +1447,7 @@ CLASS="answer" ><B > </B > - Yes. No. No. + Yes. No. Yes (using the CSV format). </P ></DIV ></DIV @@ -1423,7 +1457,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1840" +NAME="AEN1911" ></A ><B >A.2.14. </B @@ -1449,7 +1483,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1845" +NAME="AEN1916" ></A ><B >A.2.15. </B @@ -1476,7 +1510,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1850" +NAME="AEN1921" ></A ><B >A.2.16. </B @@ -1506,7 +1540,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1856" +NAME="AEN1927" ></A ><B >A.2.17. </B @@ -1532,7 +1566,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1861" +NAME="AEN1932" ></A ><B >A.2.18. </B @@ -1567,7 +1601,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1867" +NAME="AEN1938" ></A ><B >A.2.19. </B @@ -1600,7 +1634,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1872" +NAME="AEN1943" ></A ><B >A.2.20. </B @@ -1634,7 +1668,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1879" +NAME="AEN1950" ></A ><B >A.3.1. </B @@ -1663,7 +1697,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1885" +NAME="AEN1956" ></A ><B >A.3.2. </B @@ -1691,7 +1725,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1890" +NAME="AEN1961" ></A ><B >A.3.3. </B @@ -1727,7 +1761,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1897" +NAME="AEN1968" ></A ><B >A.4.1. </B @@ -1743,7 +1777,11 @@ CLASS="answer" > </B > The user should be able to set - this in user email preferences (uncheck all boxes.) + this in user email preferences (uncheck all boxes) or you can add + their email address to the <TT +CLASS="filename" +>data/nomail</TT +> file. </P ></DIV ></DIV @@ -1753,7 +1791,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1902" +NAME="AEN1974" ></A ><B >A.4.2. </B @@ -1768,7 +1806,7 @@ CLASS="answer" ><B > </B > - Edit the "changedmail" Param. Replace "To:" with "X-Real-To:", + Edit the "newchangedmail" Param. Replace "To:" with "X-Real-To:", replace "Cc:" with "X-Real-CC:", and add a "To: <youremailaddress>". </P ></DIV @@ -1779,7 +1817,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1907" +NAME="AEN1979" ></A ><B >A.4.3. </B @@ -1811,7 +1849,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1913" +NAME="AEN1985" ></A ><B >A.4.4. </B @@ -1829,7 +1867,7 @@ CLASS="answer" You can call bug_email.pl directly from your aliases file, with an entry like this: <A -NAME="AEN1917" +NAME="AEN1989" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -1850,7 +1888,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1920" +NAME="AEN1992" ></A ><B >A.4.5. </B @@ -1875,7 +1913,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1925" +NAME="AEN1997" ></A ><B >A.4.6. </B @@ -1910,7 +1948,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1932" +NAME="AEN2004" ></A ><B >A.4.7. </B @@ -1950,7 +1988,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1940" +NAME="AEN2012" ></A ><B >A.5.1. </B @@ -1964,10 +2002,11 @@ CLASS="answer" ><B > </B > - Red Hat Bugzilla works with Oracle. The current version - from Mozilla.org does not have this capability. Unfortunately, though - you will sacrifice a lot of the really great features available in - Bugzilla 2.14 and 2.16 if you go with the 2.8-based Redhat version. + Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle. + Red Hat's newer version (based on 2.17.1 and soon to be merged into + the main distribution) runs on PostgreSQL. At this time we know of + no recent ports of Bugzilla to Oracle but do intend to support it + in the future (possibly the 2.20 time-frame). </P ></DIV ></DIV @@ -1977,7 +2016,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1945" +NAME="AEN2017" ></A ><B >A.5.2. </B @@ -2024,7 +2063,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1953" +NAME="AEN2025" ></A ><B >A.5.3. </B @@ -2040,36 +2079,22 @@ CLASS="answer" > There is no facility in Bugzilla itself to do this. It's also generally not a smart thing to do if you don't know exactly what you're doing. - However, if you understand SQL you can use the mysqladmin utility to - manually insert, delete, and modify table information. Personally, I - use "phpMyAdmin". You have to compile a PHP module with MySQL - support to make it work, but it's very clean and easy to use. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="AEN1958" -></A -><B ->A.5.4. </B -> - I try to add myself as a user, but Bugzilla always tells me my password is wrong. - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B + However, if you understand SQL you can use the <B +CLASS="command" +>mysql</B > - Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally disabled - the "crypt()" function. This prevented MySQL from storing encrypted passwords. - Upgrade to the "3.23 stable" version of MySQL and you should be good to go. + command line utility to manually insert, delete and modify table + information. There are also more intuitive GUI clients available. + Personal favorites of the Bugzilla team are <A +HREF="http://www.phpmyadmin.net/" +TARGET="_top" +>phpMyAdmin</A +> and <A +HREF="http://www.mysql.com/downloads/gui-mycc.html" +TARGET="_top" +>MySQL Control + Center</A +>. </P ></DIV ></DIV @@ -2079,10 +2104,10 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1963" +NAME="AEN2033" ></A ><B ->A.5.5. </B +>A.5.4. </B > I think I've set up MySQL permissions correctly, but Bugzilla still can't connect. @@ -2096,10 +2121,42 @@ CLASS="answer" > Try running MySQL from its binary: "mysqld --skip-grant-tables". This will allow you to completely rule out grant tables as the cause of your - frustration. However, I do not recommend you run it this way on a regular - basis, unless you really want your web site defaced and your machine - cracked. - </P + frustration. If this Bugzilla is able to connect at this point then + you need to check that you have granted proper permission to the user + password combo defined in <TT +CLASS="filename" +>localconfig</TT +>. + </P +><DIV +CLASS="warning" +><P +></P +><TABLE +CLASS="warning" +WIDTH="100%" +BORDER="0" +><TR +><TD +WIDTH="25" +ALIGN="CENTER" +VALIGN="TOP" +><IMG +SRC="../images/warning.gif" +HSPACE="5" +ALT="Warning"></TD +><TD +ALIGN="LEFT" +VALIGN="TOP" +><P +> Running MySQL with this command line option is very insecure and + should only be done when not connected to the external network + as a troubleshooting step. + </P +></TD +></TR +></TABLE +></DIV ></DIV ></DIV ><DIV @@ -2108,10 +2165,10 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1968" +NAME="AEN2041" ></A ><B ->A.5.6. </B +>A.5.5. </B > How do I synchronize bug information among multiple different Bugzilla databases? @@ -2154,7 +2211,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1977" +NAME="AEN2050" ></A ><B >A.6.1. </B @@ -2179,7 +2236,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1982" +NAME="AEN2055" ></A ><B >A.6.2. </B @@ -2205,7 +2262,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1987" +NAME="AEN2060" ></A ><B >A.6.3. </B @@ -2228,7 +2285,7 @@ CLASS="answer" ><P > Microsoft has some advice on this matter, as well: <A -NAME="AEN1992" +NAME="AEN2065" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -2253,7 +2310,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN1995" +NAME="AEN2068" ></A ><B >A.6.4. </B @@ -2330,7 +2387,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2016" +NAME="AEN2089" ></A ><B >A.7.1. </B @@ -2355,7 +2412,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2021" +NAME="AEN2094" ></A ><B >A.7.2. </B @@ -2381,7 +2438,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2026" +NAME="AEN2099" ></A ><B >A.7.3. </B @@ -2436,7 +2493,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2036" +NAME="AEN2109" ></A ><B >A.7.4. </B @@ -2463,38 +2520,11 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2041" +NAME="AEN2114" ></A ><B >A.7.5. </B > - Email submissions to Bugzilla that have attachments end up asking me to - save it as a "cgi" file. - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Yup. Just rename it once you download it, or save it under a different - filename. This will not be fixed anytime soon, because it would - cripple some other functionality. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="AEN2046" -></A -><B ->A.7.6. </B -> How do I change a keyword in Bugzilla, once some bugs are using it? </P ></DIV @@ -2524,7 +2554,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2053" +NAME="AEN2121" ></A ><B >A.8.1. </B @@ -2538,7 +2568,7 @@ CLASS="answer" ><B > </B > - Gerv and Myk suggest a 2-space endent, with embedded code sections on + Gerv and Myk suggest a 2-space indent, with embedded code sections on their own line, in line with outer tags. Like this:</P ><TABLE BORDER="0" @@ -2583,7 +2613,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2061" +NAME="AEN2129" ></A ><B >A.8.2. </B @@ -2629,7 +2659,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2070" +NAME="AEN2138" ></A ><B >A.8.3. </B @@ -2661,7 +2691,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="AEN2076" +NAME="AEN2144" ></A ><B >A.8.4. </B |