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diff --git a/docs/html/faq.html b/docs/html/faq.html deleted file mode 100644 index a4d001a2a..000000000 --- a/docs/html/faq.html +++ /dev/null @@ -1,2587 +0,0 @@ -<HTML -><HEAD -><TITLE ->The Bugzilla FAQ</TITLE -><META -NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+ -"><LINK -REL="HOME" -TITLE="The Bugzilla Guide - 2.17.7 - Development Release" -HREF="index.html"><LINK -REL="PREVIOUS" -TITLE="Reports" -HREF="reporting.html"><LINK -REL="NEXT" -TITLE="Contrib" -HREF="patches.html"></HEAD -><BODY -CLASS="appendix" -BGCOLOR="#FFFFFF" -TEXT="#000000" -LINK="#0000FF" -VLINK="#840084" -ALINK="#0000FF" -><DIV -CLASS="NAVHEADER" -><TABLE -SUMMARY="Header navigation table" -WIDTH="100%" -BORDER="0" -CELLPADDING="0" -CELLSPACING="0" -><TR -><TH -COLSPAN="3" -ALIGN="center" ->The Bugzilla Guide - 2.17.7 - Development Release</TH -></TR -><TR -><TD -WIDTH="10%" -ALIGN="left" -VALIGN="bottom" -><A -HREF="reporting.html" -ACCESSKEY="P" ->Prev</A -></TD -><TD -WIDTH="80%" -ALIGN="center" -VALIGN="bottom" -></TD -><TD -WIDTH="10%" -ALIGN="right" -VALIGN="bottom" -><A -HREF="patches.html" -ACCESSKEY="N" ->Next</A -></TD -></TR -></TABLE -><HR -ALIGN="LEFT" -WIDTH="100%"></DIV -><DIV -CLASS="appendix" -><H1 -><A -NAME="faq" -></A ->Appendix A. The Bugzilla FAQ</H1 -><P -> This FAQ includes questions not covered elsewhere in the Guide. - </P -><DIV -CLASS="qandaset" -><DL -><DT ->1. <A -HREF="faq.html#faq-general" ->General Questions</A -></DT -><DD -><DL -><DT ->A.1.1. <A -HREF="faq.html#faq-general-license" -> What license is Bugzilla distributed under? - </A -></DT -><DT ->A.1.2. <A -HREF="faq.html#faq-general-support" -> How do I get commercial support for Bugzilla? - </A -></DT -><DT ->A.1.3. <A -HREF="faq.html#faq-general-companies" -> What major companies or projects are currently using Bugzilla - for bug-tracking? - </A -></DT -><DT ->A.1.4. <A -HREF="faq.html#faq-general-maintainers" -> Who maintains Bugzilla? - </A -></DT -><DT ->A.1.5. <A -HREF="faq.html#faq-general-compare" -> How does Bugzilla stack up against other bug-tracking databases? - </A -></DT -><DT ->A.1.6. <A -HREF="faq.html#faq-general-bzmissing" -> Why doesn't Bugzilla offer this or that feature or compatibility - with this other tracking software? - </A -></DT -><DT ->A.1.7. <A -HREF="faq.html#faq-general-mysql" -> Why MySQL? I'm interested in seeing Bugzilla run on - Oracle/Sybase/Msql/PostgreSQL/MSSQL. - </A -></DT -><DT ->A.1.8. <A -HREF="faq.html#faq-general-bonsaitools" -> What is <TT -CLASS="filename" ->/usr/bonsaitools/bin/perl</TT ->? - </A -></DT -><DT ->A.1.9. <A -HREF="faq.html#faq-general-perlpath" -> My perl is not located at <TT -CLASS="filename" ->/usr/bin/perl</TT ->, is - there an easy way to change it everywhere it needs to be changed? - </A -></DT -><DT ->A.1.10. <A -HREF="faq.html#faq-general-cookie" -> Is there an easy way to change the Bugzilla cookie name? - </A -></DT -><DT ->A.1.11. <A -HREF="faq.html#faq-mod-perl" -> Does bugzilla run under <TT -CLASS="filename" ->mod_perl</TT ->? - </A -></DT -></DL -></DD -><DT ->2. <A -HREF="faq.html#faq-phb" ->Managerial Questions</A -></DT -><DD -><DL -><DT ->A.2.1. <A -HREF="faq.html#faq-phb-client" -> Is Bugzilla web-based, or do you have to have specific software or - a specific operating system on your machine? - </A -></DT -><DT ->A.2.2. <A -HREF="faq.html#faq-phb-priorities" -> Does Bugzilla allow us to define our own priorities and levels? Do we - have complete freedom to change the labels of fields and format of them, and - the choice of acceptable values? - </A -></DT -><DT ->A.2.3. <A -HREF="faq.html#faq-phb-reporting" -> Does Bugzilla provide any reporting features, metrics, graphs, etc? You - know, the type of stuff that management likes to see. :) - </A -></DT -><DT ->A.2.4. <A -HREF="faq.html#faq-phb-email" -> Is there email notification and if so, what do you see when you get an - email? - </A -></DT -><DT ->A.2.5. <A -HREF="faq.html#faq-phb-emailapp" -> Do users have to have any particular - type of email application? - </A -></DT -><DT ->A.2.6. <A -HREF="faq.html#faq-phb-data" -> Does Bugzilla allow data to be imported and exported? If I had outsiders - write up a bug report using a MS Word bug template, could that template be - imported into "matching" fields? If I wanted to take the results of a query - and export that data to MS Excel, could I do that? - </A -></DT -><DT ->A.2.7. <A -HREF="faq.html#faq-phb-l10n" -> Has anyone converted Bugzilla to another language to be used in other - countries? Is it localizable? - </A -></DT -><DT ->A.2.8. <A -HREF="faq.html#faq-phb-reports" -> Can a user create and save reports? Can they do this in Word format? - Excel format? - </A -></DT -><DT ->A.2.9. <A -HREF="faq.html#faq-phb-midair" -> Does Bugzilla provide record locking when there is simultaneous access - to the same bug? Does the second person get a notice that the bug is in use - or how are they notified? - </A -></DT -><DT ->A.2.10. <A -HREF="faq.html#faq-phb-backup" -> Are there any backup features provided? - </A -></DT -><DT ->A.2.11. <A -HREF="faq.html#faq-phb-livebackup" -> Can users be on the system while a backup is in progress? - </A -></DT -><DT ->A.2.12. <A -HREF="faq.html#faq-phb-maintenance" -> What type of human resources are needed to be on staff to install and - maintain Bugzilla? Specifically, what type of skills does the person need to - have? I need to find out if we were to go with Bugzilla, what types of - individuals would we need to hire and how much would that cost vs buying an - "out-of-the-box" solution? - </A -></DT -><DT ->A.2.13. <A -HREF="faq.html#faq-phb-installtime" -> What time frame are we looking at if we decide to hire people to install - and maintain the Bugzilla? Is this something that takes hours or weeks to - install and a couple of hours per week to maintain and customize or is this - a multi-week install process, plus a full time job for 1 person, 2 people, - etc? - </A -></DT -><DT ->A.2.14. <A -HREF="faq.html#faq-phb-cost" -> Is there any licensing fee or other fees for using Bugzilla? Any - out-of-pocket cost other than the bodies needed as identified above? - </A -></DT -></DL -></DD -><DT ->3. <A -HREF="faq.html#faq-security" ->Bugzilla Security</A -></DT -><DD -><DL -><DT ->A.3.1. <A -HREF="faq.html#faq-security-mysql" -> How do I completely disable MySQL security if it's giving me problems - (I've followed the instructions in the installation section of this guide)? - </A -></DT -><DT ->A.3.2. <A -HREF="faq.html#faq-security-knownproblems" -> Are there any security problems with Bugzilla? - </A -></DT -></DL -></DD -><DT ->4. <A -HREF="faq.html#faq-email" ->Bugzilla Email</A -></DT -><DD -><DL -><DT ->A.4.1. <A -HREF="faq.html#faq-email-nomail" -> I have a user who doesn't want to receive any more email from Bugzilla. - How do I stop it entirely for this user? - </A -></DT -><DT ->A.4.2. <A -HREF="faq.html#faq-email-testing" -> I'm evaluating/testing Bugzilla, and don't want it to send email to - anyone but me. How do I do it? - </A -></DT -><DT ->A.4.3. <A -HREF="faq.html#faq-email-whine" -> I want whineatnews.pl to whine at something other than new and - reopened bugs. How do I do it? - </A -></DT -><DT ->A.4.4. <A -HREF="faq.html#faq-email-mailif" -> How do I set up the email interface to submit/change bugs via email? - </A -></DT -><DT ->A.4.5. <A -HREF="faq.html#faq-email-sendmailnow" -> Email takes FOREVER to reach me from Bugzilla -- it's extremely slow. - What gives? - </A -></DT -><DT ->A.4.6. <A -HREF="faq.html#faq-email-nonreceived" -> How come email from Bugzilla changes never reaches me? - </A -></DT -></DL -></DD -><DT ->5. <A -HREF="faq.html#faq-db" ->Bugzilla Database</A -></DT -><DD -><DL -><DT ->A.5.1. <A -HREF="faq.html#faq-db-oracle" -> I've heard Bugzilla can be used with Oracle? - </A -></DT -><DT ->A.5.2. <A -HREF="faq.html#faq-db-corrupted" -> I think my database might be corrupted, or contain invalid entries. What - do I do? - </A -></DT -><DT ->A.5.3. <A -HREF="faq.html#faq-db-manualedit" -> I want to manually edit some entries in my database. How? - </A -></DT -><DT ->A.5.4. <A -HREF="faq.html#faq-db-permissions" -> I think I've set up MySQL permissions correctly, but Bugzilla still can't - connect. - </A -></DT -><DT ->A.5.5. <A -HREF="faq.html#faq-db-synchronize" -> How do I synchronize bug information among multiple different Bugzilla - databases? - </A -></DT -></DL -></DD -><DT ->6. <A -HREF="faq.html#faq-nt" ->Bugzilla and Win32</A -></DT -><DD -><DL -><DT ->A.6.1. <A -HREF="faq.html#faq-nt-easiest" -> What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)? - </A -></DT -><DT ->A.6.2. <A -HREF="faq.html#faq-nt-bundle" -> Is there a "Bundle::Bugzilla" equivalent for Win32? - </A -></DT -><DT ->A.6.3. <A -HREF="faq.html#faq-nt-mappings" -> CGI's are failing with a "something.cgi is not a valid Windows NT - application" error. Why? - </A -></DT -><DT ->A.6.4. <A -HREF="faq.html#faq-nt-dbi" -> I'm having trouble with the perl modules for NT not being able to talk to - to the database. - </A -></DT -></DL -></DD -><DT ->7. <A -HREF="faq.html#faq-use" ->Bugzilla Usage</A -></DT -><DD -><DL -><DT ->A.7.1. <A -HREF="faq.html#faq-use-changeaddress" -> How do I change my user name (email address) in Bugzilla? - </A -></DT -><DT ->A.7.2. <A -HREF="faq.html#faq-use-query" -> The query page is very confusing. Isn't there a simpler way to query? - </A -></DT -><DT ->A.7.3. <A -HREF="faq.html#faq-use-accept" -> I'm confused by the behavior of the "accept" button in the Show Bug form. - Why doesn't it assign the bug to me when I accept it? - </A -></DT -><DT ->A.7.4. <A -HREF="faq.html#faq-use-attachment" -> I can't upload anything into the database via the "Create Attachment" - link. What am I doing wrong? - </A -></DT -><DT ->A.7.5. <A -HREF="faq.html#faq-use-keyword" -> How do I change a keyword in Bugzilla, once some bugs are using it? - </A -></DT -><DT ->A.7.6. <A -HREF="faq.html#faq-use-close" -> Why can't I close bugs from the "Change Several Bugs at Once" page? - </A -></DT -></DL -></DD -><DT ->8. <A -HREF="faq.html#faq-hacking" ->Bugzilla Hacking</A -></DT -><DD -><DL -><DT ->A.8.1. <A -HREF="faq.html#faq-hacking-templatestyle" -> What kind of style should I use for templatization? - </A -></DT -><DT ->A.8.2. <A -HREF="faq.html#faq-hacking-bugzillabugs" -> What bugs are in Bugzilla right now? - </A -></DT -><DT ->A.8.3. <A -HREF="faq.html#faq-hacking-priority" -> How can I change the default priority to a null value? For instance, have the default - priority be "---" instead of "P2"? - </A -></DT -><DT ->A.8.4. <A -HREF="faq.html#faq-hacking-patches" -> What's the best way to submit patches? What guidelines should I follow? - </A -></DT -></DL -></DD -></DL -><DIV -CLASS="qandadiv" -><H3 -><A -NAME="faq-general" -></A ->1. General Questions</H3 -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-license" -></A -><B ->A.1.1. </B -> - What license is Bugzilla distributed under? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Bugzilla is covered by the Mozilla Public License. - See details at <A -HREF="http://www.mozilla.org/MPL/" -TARGET="_top" ->http://www.mozilla.org/MPL/</A ->. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-support" -></A -><B ->A.1.2. </B -> - How do I get commercial support for Bugzilla? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - <A -HREF="http://bugzilla.org/consulting.html" -TARGET="_top" ->http://bugzilla.org/consulting.html</A -> - is a list of people and companies who have asked us to list them - as consultants for Bugzilla. - </P -><P -> There are several experienced - Bugzilla hackers on the mailing list/newsgroup who are willing - to make themselves available for generous compensation. - Try sending a message to the mailing list asking for a volunteer. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-companies" -></A -><B ->A.1.3. </B -> - What major companies or projects are currently using Bugzilla - for bug-tracking? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - There are <EM ->dozens</EM -> of major companies with public - Bugzilla sites to track bugs in their products. We have a fairly - complete list available on our website at - <A -HREF="http://bugzilla.org/installation-list/" -TARGET="_top" ->http://bugzilla.org/installation-list/</A ->. If you - have an installation of Bugzilla and would like to be added to the - list, whether it's a public install or not, simply e-mail - Gerv <TT -CLASS="email" -><<A -HREF="mailto:gerv@mozilla.org" ->gerv@mozilla.org</A ->></TT ->. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-maintainers" -></A -><B ->A.1.4. </B -> - Who maintains Bugzilla? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - A - <A -HREF="http://www.bugzilla.org/who_we_are.html" -TARGET="_top" ->core team</A ->, - led by Dave Miller (justdave@bugzilla.org). - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-compare" -></A -><B ->A.1.5. </B -> - How does Bugzilla stack up against other bug-tracking databases? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - We can't find any head-to-head comparisons of Bugzilla against - other defect-tracking software. If you know of one, please - get in touch. However, from the author's personal - experience with other bug-trackers, Bugzilla offers - superior performance on commodity hardware, better price - (free!), more developer- friendly features (such as stored - queries, email integration, and platform independence), - improved scalability, open source code, greater - flexibility, and superior ease-of-use. - </P -><P -> If you happen to be a commercial bug-tracker vendor, please - step forward with a list of advantages your product has over - Bugzilla. We'd be happy to include it in the "Competitors" - section. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-bzmissing" -></A -><B ->A.1.6. </B -> - Why doesn't Bugzilla offer this or that feature or compatibility - with this other tracking software? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - It may be that the support has not been built yet, or that you - have not yet found it. Bugzilla is making tremendous strides in - usability, customizability, scalability, and user interface. It - is widely considered the most complete and popular open-source - bug-tracking software in existence. - </P -><P -> That doesn't mean it can't use improvement! - You can help the project along by either hacking a patch yourself - that supports the functionality you require, or else submitting a - "Request for Enhancement" (RFE) using the bug submission interface - at <A -HREF="http://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla" -TARGET="_top" ->bugzilla.mozilla.org</A ->. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-mysql" -></A -><B ->A.1.7. </B -> - Why MySQL? I'm interested in seeing Bugzilla run on - Oracle/Sybase/Msql/PostgreSQL/MSSQL. - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - MySQL was originally chosen because it is free, easy to install, - and was available for the hardware Netscape intended to run it on. - </P -><P -> There is currently work in progress to make Bugzilla work on - PostgreSQL and Sybase in the default distribution. You can track - the progress of these initiatives in <A -HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=98304" -TARGET="_top" ->bug 98304</A -> - and <A -HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=173130" -TARGET="_top" ->bug 173130</A -> - respectively. - </P -><P -> Once both of these are done, adding support for additional - database servers should be trivial. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-bonsaitools" -></A -><B ->A.1.8. </B -> - What is <TT -CLASS="filename" ->/usr/bonsaitools/bin/perl</TT ->? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Bugzilla used to have the path to perl on the shebang line set to - <TT -CLASS="filename" ->/usr/bonsaitools/bin/perl</TT -> because when - Terry first started writing the code for mozilla.org he needed a - version of Perl and other tools that were completely under his - control. This location was abandoned for the 2.18 release in favor - of the more sensible <TT -CLASS="filename" ->/usr/bin/perl</TT ->. If you - installed an older verion of Bugzilla and created the symlink we - suggested, you can remove it now (provided that you don't have - anything else, such as Bonsai, using it and you don't intend to - reinstall an older version of Bugzilla). - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-perlpath" -></A -><B ->A.1.9. </B -> - My perl is not located at <TT -CLASS="filename" ->/usr/bin/perl</TT ->, is - there an easy way to change it everywhere it needs to be changed? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Yes, the following bit of perl magic will change all the shebang - lines. Be sure to change <TT -CLASS="filename" ->/usr/local/bin/perl</TT -> - to your path to the perl binary. - </P -><TABLE -BORDER="0" -BGCOLOR="#E0E0E0" -WIDTH="100%" -><TR -><TD -><FONT -COLOR="#000000" -><PRE -CLASS="programlisting" -> perl -pi -e 's@#\!/usr/bin/perl@#\!/usr/local/bin/perl@' *cgi *pl - </PRE -></FONT -></TD -></TR -></TABLE -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-general-cookie" -></A -><B ->A.1.10. </B -> - Is there an easy way to change the Bugzilla cookie name? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - At present, no. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-mod-perl" -></A -><B ->A.1.11. </B -> - Does bugzilla run under <TT -CLASS="filename" ->mod_perl</TT ->? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - At present, no. This is being worked on. - </P -></DIV -></DIV -></DIV -><DIV -CLASS="qandadiv" -><H3 -><A -NAME="faq-phb" -></A ->2. Managerial Questions</H3 -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-client" -></A -><B ->A.2.1. </B -> - Is Bugzilla web-based, or do you have to have specific software or - a specific operating system on your machine? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - It is web and e-mail based. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-priorities" -></A -><B ->A.2.2. </B -> - Does Bugzilla allow us to define our own priorities and levels? Do we - have complete freedom to change the labels of fields and format of them, and - the choice of acceptable values? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Yes. However, modifying some fields, notably those related to bug - progression states, also require adjusting the program logic to - compensate for the change. - </P -><P -> There is no GUI for adding fields to Bugzilla at this - time. You can follow development of this feature in - <A -HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=91037" -TARGET="_top" ->bug 91037</A -> - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-reporting" -></A -><B ->A.2.3. </B -> - Does Bugzilla provide any reporting features, metrics, graphs, etc? You - know, the type of stuff that management likes to see. :) - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Yes. Look at <A -HREF="http://bugzilla.mozilla.org/report.cgi" -TARGET="_top" ->http://bugzilla.mozilla.org/report.cgi</A -> - for samples of what Bugzilla can do in reporting and graphing. - </P -><P -> If you can not get the reports you want from the included reporting - scripts, it is possible to hook up a professional reporting package - such as Crystal Reports using ODBC. If you choose to do this, - beware that giving direct access to the database does contain some - security implications. Even if you give read-only access to the - bugs database it will bypass the secure bugs features of Bugzilla. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-email" -></A -><B ->A.2.4. </B -> - Is there email notification and if so, what do you see when you get an - email? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Email notification is user-configurable. By default, the bug id and - summary of the bug report accompany each email notification, along with - a list of the changes made. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-emailapp" -></A -><B ->A.2.5. </B -> - Do users have to have any particular - type of email application? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Bugzilla email is sent in plain text, the most compatible mail format - on the planet. - <DIV -CLASS="note" -><P -></P -><TABLE -CLASS="note" -WIDTH="100%" -BORDER="0" -><TR -><TD -WIDTH="25" -ALIGN="CENTER" -VALIGN="TOP" -><IMG -SRC="../images/note.gif" -HSPACE="5" -ALT="Note"></TD -><TD -ALIGN="LEFT" -VALIGN="TOP" -><P -> If you decide to use the bugzilla_email integration features - to allow Bugzilla to record responses to mail with the associated bug, - you may need to caution your users to set their mailer to "respond - to messages in the format in which they were sent". For security reasons - Bugzilla ignores HTML tags in comments, and if a user sends HTML-based - email into Bugzilla the resulting comment looks downright awful. - </P -></TD -></TR -></TABLE -></DIV -> - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-data" -></A -><B ->A.2.6. </B -> - Does Bugzilla allow data to be imported and exported? If I had outsiders - write up a bug report using a MS Word bug template, could that template be - imported into "matching" fields? If I wanted to take the results of a query - and export that data to MS Excel, could I do that? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Bugzilla can output buglists as HTML (the default), CSV or RDF. - The link for CSV can be found at the bottom of the buglist in HTML - format. This CSV format can easily be imported into MS Excel or - other spreadsheet applications. - </P -><P -> To use the RDF format of the buglist it is necessary to append a - <TT -CLASS="computeroutput" ->&ctype=rdf</TT -> to the URL. RDF - is meant to be machine readable and thus it is assumed that the - URL would be generated programatically so there is no user visible - link to this format. - </P -><P -> Currently the only script included with Bugzilla that can import - data is <TT -CLASS="filename" ->importxml.pl</TT -> which is intended to be - used for importing the data generated by the XML ctype of - <TT -CLASS="filename" ->show_bug.cgi</TT -> in association with bug moving. - Any other use is left as an exercise for the user. - </P -><P -> There are also scripts included in the <TT -CLASS="filename" ->contrib/</TT -> - directory for using e-mail to import information into Bugzilla, - but these scripts are not currently supported and included for - educational purposes. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-l10n" -></A -><B ->A.2.7. </B -> - Has anyone converted Bugzilla to another language to be used in other - countries? Is it localizable? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Yes. For more information including available translated templates, - see <A -HREF="http://www.bugzilla.org/download.html#localizations" -TARGET="_top" ->http://www.bugzilla.org/download.html#localizations</A ->. - The admin interfaces are still not included in these translated - templates and is therefore still English only. Also, there may be - issues with the charset not being declared. See <A -HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=126266" -TARGET="_top" ->bug 126226</A -> - for more information. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-reports" -></A -><B ->A.2.8. </B -> - Can a user create and save reports? Can they do this in Word format? - Excel format? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Yes. No. Yes (using the CSV format). - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-midair" -></A -><B ->A.2.9. </B -> - Does Bugzilla provide record locking when there is simultaneous access - to the same bug? Does the second person get a notice that the bug is in use - or how are they notified? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Bugzilla does not lock records. It provides mid-air collision detection, - and offers the offending user a choice of options to deal with the conflict. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-backup" -></A -><B ->A.2.10. </B -> - Are there any backup features provided? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - MySQL, the database back-end for Bugzilla, allows hot-backup of data. - You can find strategies for dealing with backup considerations - at <A -HREF="http://www.mysql.com/doc/B/a/Backup.html" -TARGET="_top" ->http://www.mysql.com/doc/B/a/Backup.html</A ->. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-livebackup" -></A -><B ->A.2.11. </B -> - Can users be on the system while a backup is in progress? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Yes. However, commits to the database must wait - until the tables are unlocked. Bugzilla databases are typically - very small, and backups routinely take less than a minute. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-maintenance" -></A -><B ->A.2.12. </B -> - What type of human resources are needed to be on staff to install and - maintain Bugzilla? Specifically, what type of skills does the person need to - have? I need to find out if we were to go with Bugzilla, what types of - individuals would we need to hire and how much would that cost vs buying an - "out-of-the-box" solution? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - If Bugzilla is set up correctly from the start, continuing maintenance - needs are minimal and can be done easily using the web interface. - </P -><P -> Commercial Bug-tracking software typically costs somewhere upwards - of $20,000 or more for 5-10 floating licenses. Bugzilla consultation - is available from skilled members of the newsgroup. Simple questions - are answered there and then. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-installtime" -></A -><B ->A.2.13. </B -> - What time frame are we looking at if we decide to hire people to install - and maintain the Bugzilla? Is this something that takes hours or weeks to - install and a couple of hours per week to maintain and customize or is this - a multi-week install process, plus a full time job for 1 person, 2 people, - etc? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - It all depends on your level of commitment. Someone with much Bugzilla - experience can get you up and running in less than a day, and - your Bugzilla install can run untended for years. If your - Bugzilla strategy is critical to your business workflow, hire somebody - with reasonable UNIX or Perl skills to handle your process management and - bug-tracking maintenance & customization. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-phb-cost" -></A -><B ->A.2.14. </B -> - Is there any licensing fee or other fees for using Bugzilla? Any - out-of-pocket cost other than the bodies needed as identified above? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - No. MySQL asks, if you find their product valuable, that you purchase - a support contract from them that suits your needs. - </P -></DIV -></DIV -></DIV -><DIV -CLASS="qandadiv" -><H3 -><A -NAME="faq-security" -></A ->3. Bugzilla Security</H3 -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-security-mysql" -></A -><B ->A.3.1. </B -> - How do I completely disable MySQL security if it's giving me problems - (I've followed the instructions in the installation section of this guide)? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Run MySQL like this: "mysqld --skip-grant-tables". Please remember <EM ->this - makes MySQL as secure as taping a $100 to the floor of a football stadium - bathroom for safekeeping.</EM -> - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-security-knownproblems" -></A -><B ->A.3.2. </B -> - Are there any security problems with Bugzilla? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - The Bugzilla code has undergone a reasonably complete security audit, - and user-facing CGIs run under Perl's taint mode. However, - it is recommended that you closely examine permissions on your Bugzilla - installation, and follow the recommended security guidelines found - in The Bugzilla Guide. - </P -></DIV -></DIV -></DIV -><DIV -CLASS="qandadiv" -><H3 -><A -NAME="faq-email" -></A ->4. Bugzilla Email</H3 -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-email-nomail" -></A -><B ->A.4.1. </B -> - I have a user who doesn't want to receive any more email from Bugzilla. - How do I stop it entirely for this user? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - The user should be able to set - this in user email preferences (uncheck all boxes) or you can add - their email address to the <TT -CLASS="filename" ->data/nomail</TT -> file. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-email-testing" -></A -><B ->A.4.2. </B -> - I'm evaluating/testing Bugzilla, and don't want it to send email to - anyone but me. How do I do it? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Edit the "newchangedmail" Param. Replace "To:" with "X-Real-To:", - replace "Cc:" with "X-Real-CC:", and add a "To: <youremailaddress>". - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-email-whine" -></A -><B ->A.4.3. </B -> - I want whineatnews.pl to whine at something other than new and - reopened bugs. How do I do it? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Try Klaas Freitag's excellent patch for "whineatassigned" - functionality. You can find it in <A -HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=6679" -TARGET="_top" ->bug 6679</A ->. This - patch is against an older version of Bugzilla, so you must apply - the diffs manually. - - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-email-mailif" -></A -><B ->A.4.4. </B -> - How do I set up the email interface to submit/change bugs via email? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - You can find an updated README.mailif file in the contrib/ directory - of your Bugzilla distribution that walks you through the setup. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-email-sendmailnow" -></A -><B ->A.4.5. </B -> - Email takes FOREVER to reach me from Bugzilla -- it's extremely slow. - What gives? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - If you are using <SPAN -CLASS="application" ->sendmail</SPAN ->, try enabling - <TT -CLASS="option" ->sendmailnow</TT -> in <TT -CLASS="filename" ->editparams.cgi</TT ->. - - </P -><P -> If you are using an alternate <A -HREF="glossary.html#gloss-mta" -><I -CLASS="glossterm" ->MTA</I -></A ->, - make sure the options given in <TT -CLASS="filename" ->Bugzilla/BugMail.pm</TT -> - and any other place where <SPAN -CLASS="application" ->sendmail</SPAN -> is called from - are correct for your MTA. You should also ensure that the - <TT -CLASS="option" ->sendmailnow</TT -> param is set to <TT -CLASS="literal" ->on</TT ->. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-email-nonreceived" -></A -><B ->A.4.6. </B -> - How come email from Bugzilla changes never reaches me? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Double-check that you have not turned off email in your user preferences. - Confirm that Bugzilla is able to send email by visiting the "Log In" - link of your Bugzilla installation and clicking the "Email me a password" - button after entering your email address. - </P -><P -> If you never receive mail from Bugzilla, chances are you do not have - sendmail in "/usr/lib/sendmail". Ensure sendmail lives in, or is symlinked - to, "/usr/lib/sendmail". - </P -></DIV -></DIV -></DIV -><DIV -CLASS="qandadiv" -><H3 -><A -NAME="faq-db" -></A ->5. Bugzilla Database</H3 -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-db-oracle" -></A -><B ->A.5.1. </B -> - I've heard Bugzilla can be used with Oracle? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle, - but it is now so old as to be obsolete, and is totally unsupported. - Red Hat's newer version (based on 2.17.1 and soon to be merged into - the main distribution) runs on PostgreSQL. At this time we know of - no recent ports of Bugzilla to Oracle; to be honest, Bugzilla - doesn't need what Oracle offers. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-db-corrupted" -></A -><B ->A.5.2. </B -> - I think my database might be corrupted, or contain invalid entries. What - do I do? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Run the <SPAN -CLASS="QUOTE" ->"sanity check"</SPAN -> utility - (<TT -CLASS="filename" ->sanitycheck.cgi</TT ->) from your web browser to see! - If it finishes without errors, you're - <EM ->probably</EM -> OK. If it doesn't come back - OK (i.e. any red letters), there are certain things - Bugzilla can recover from and certain things it can't. If - it can't auto-recover, I hope you're familiar with - mysqladmin commands or have installed another way to - manage your database. Sanity Check, although it is a good - basic check on your database integrity, by no means is a - substitute for competent database administration and - avoiding deletion of data. It is not exhaustive, and was - created to do a basic check for the most common problems - in Bugzilla databases. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-db-manualedit" -></A -><B ->A.5.3. </B -> - I want to manually edit some entries in my database. How? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - There is no facility in Bugzilla itself to do this. It's also generally - not a smart thing to do if you don't know exactly what you're doing. - However, if you understand SQL you can use the <B -CLASS="command" ->mysql</B -> - command line utility to manually insert, delete and modify table - information. There are also more intuitive GUI clients available. - Personal favorites of the Bugzilla team are <A -HREF="http://www.phpmyadmin.net/" -TARGET="_top" ->phpMyAdmin</A -> and <A -HREF="http://www.mysql.com/downloads/gui-mycc.html" -TARGET="_top" ->MySQL Control - Center</A ->. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-db-permissions" -></A -><B ->A.5.4. </B -> - I think I've set up MySQL permissions correctly, but Bugzilla still can't - connect. - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Try running MySQL from its binary: "mysqld --skip-grant-tables". This - will allow you to completely rule out grant tables as the cause of your - frustration. If this Bugzilla is able to connect at this point then - you need to check that you have granted proper permission to the user - password combo defined in <TT -CLASS="filename" ->localconfig</TT ->. - </P -><DIV -CLASS="warning" -><P -></P -><TABLE -CLASS="warning" -WIDTH="100%" -BORDER="0" -><TR -><TD -WIDTH="25" -ALIGN="CENTER" -VALIGN="TOP" -><IMG -SRC="../images/warning.gif" -HSPACE="5" -ALT="Warning"></TD -><TD -ALIGN="LEFT" -VALIGN="TOP" -><P -> Running MySQL with this command line option is very insecure and - should only be done when not connected to the external network - as a troubleshooting step. - </P -></TD -></TR -></TABLE -></DIV -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-db-synchronize" -></A -><B ->A.5.5. </B -> - How do I synchronize bug information among multiple different Bugzilla - databases? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Well, you can synchronize or you can move bugs. Synchronization will - only work one way -- you can create a read-only copy of the database - at one site, and have it regularly updated at intervals from the main - database. - </P -><P -> MySQL has some synchronization features builtin to the latest releases. - It would be great if someone looked into the possibilities there - and provided a report to the newsgroup on how to effectively - synchronize two Bugzilla installations. - </P -><P -> If you simply need to transfer bugs from one Bugzilla to another, - checkout the "move.pl" script in the Bugzilla distribution. - </P -></DIV -></DIV -></DIV -><DIV -CLASS="qandadiv" -><H3 -><A -NAME="faq-nt" -></A ->6. Bugzilla and Win32</H3 -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-nt-easiest" -></A -><B ->A.6.1. </B -> - What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Remove Windows. Install Linux. Install Bugzilla. - The boss will never know the difference. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-nt-bundle" -></A -><B ->A.6.2. </B -> - Is there a "Bundle::Bugzilla" equivalent for Win32? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Not currently. Bundle::Bugzilla enormously simplifies Bugzilla - installation on UNIX systems. If someone can volunteer to - create a suitable PPM bundle for Win32, it would be appreciated. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-nt-mappings" -></A -><B ->A.6.3. </B -> - CGI's are failing with a "something.cgi is not a valid Windows NT - application" error. Why? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Depending on what Web server you are using, you will have to configure - the Web server to treat *.cgi files as CGI scripts. In IIS, you do this by - adding *.cgi to the App Mappings with the <path>\perl.exe %s %s as the - executable. - </P -><P -> Microsoft has some advice on this matter, as well: - <A -NAME="AEN1977" -></A -><BLOCKQUOTE -CLASS="BLOCKQUOTE" -><P -> "Set application mappings. In the ISM, map the extension for the script - file(s) to the executable for the script interpreter. For example, you might - map the extension .py to Python.exe, the executable for the Python script - interpreter. Note For the ActiveState Perl script interpreter, the extension - .pl is associated with PerlIS.dll by default. If you want to change the - association of .pl to perl.exe, you need to change the application mapping. - In the mapping, you must add two percent (%) characters to the end of the - pathname for perl.exe, as shown in this example: c:\perl\bin\perl.exe %s %s" - </P -></BLOCKQUOTE -> - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-nt-dbi" -></A -><B ->A.6.4. </B -> - I'm having trouble with the perl modules for NT not being able to talk to - to the database. - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Your modules may be outdated or inaccurate. Try: - <P -></P -><OL -TYPE="1" -><LI -><P -> Hitting http://www.activestate.com/ActivePerl - </P -></LI -><LI -><P -> Download ActivePerl - </P -></LI -><LI -><P -> Go to your prompt - </P -></LI -><LI -><P -> Type 'ppm' - </P -></LI -><LI -><P -> <TT -CLASS="prompt" ->PPM></TT -> <B -CLASS="command" ->install DBI DBD-mysql GD</B -> - </P -></LI -></OL -> - I reckon TimeDate and Data::Dumper come with the activeperl. You can check - the ActiveState site for packages for installation through PPM. - <A -HREF="http://www.activestate.com/Packages/" -TARGET="_top" ->http://www.activestate.com/Packages/</A ->. - </P -></DIV -></DIV -></DIV -><DIV -CLASS="qandadiv" -><H3 -><A -NAME="faq-use" -></A ->7. Bugzilla Usage</H3 -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-use-changeaddress" -></A -><B ->A.7.1. </B -> - How do I change my user name (email address) in Bugzilla? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - New in 2.16 - go to the Account section of the Preferences. You will - be emailed at both addresses for confirmation. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-use-query" -></A -><B ->A.7.2. </B -> - The query page is very confusing. Isn't there a simpler way to query? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - The interface was simplified by a UI designer for 2.16. Further - suggestions for improvement are welcome, but we won't sacrifice power for - simplicity. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-use-accept" -></A -><B ->A.7.3. </B -> - I'm confused by the behavior of the "accept" button in the Show Bug form. - Why doesn't it assign the bug to me when I accept it? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - The current behavior is acceptable to bugzilla.mozilla.org and most - users. You have your choice of patches to change this behavior, however. - <P -></P -><TABLE -BORDER="0" -><TBODY -><TR -><TD -><A -HREF="http://bugzilla.mozilla.org/showattachment.cgi?attach_id=8029" -TARGET="_top" -> Add a "and accept bug" radio button</A -></TD -></TR -><TR -><TD -><A -HREF="http://bugzilla.mozilla.org/showattachment.cgi?attach_id=8153" -TARGET="_top" -> "Accept" button automatically assigns to you</A -></TD -></TR -></TBODY -></TABLE -><P -></P -> - Note that these patches are somewhat dated. You will need to apply - them manually. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-use-attachment" -></A -><B ->A.7.4. </B -> - I can't upload anything into the database via the "Create Attachment" - link. What am I doing wrong? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - The most likely cause is a very old browser or a browser that is - incompatible with file upload via POST. Download the latest Netscape, - Microsoft, or Mozilla browser to handle uploads correctly. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-use-keyword" -></A -><B ->A.7.5. </B -> - How do I change a keyword in Bugzilla, once some bugs are using it? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - In the Bugzilla administrator UI, edit the keyword and it will let you - replace the old keyword name with a new one. This will cause a problem - with the keyword cache. Run sanitycheck.cgi to fix it. - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-use-close" -></A -><B ->A.7.6. </B -> - Why can't I close bugs from the "Change Several Bugs at Once" page? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - The logic flow currently used is RESOLVED, then VERIFIED, then CLOSED. - You <EM ->can</EM -> mass-CLOSE bugs from the change several - bugs at once page. <EM ->but</EM ->, every bug listed on the - page has to be in VERIFIED state before the control to do it will show - up on the form. You can also mass-VERIFY, but every bug listed has to be - RESOLVED in order for the control to show up on the form. The logic - behind this is that if you pick one of the bugs that's not VERIFIED and - try to CLOSE it, the bug change will fail miserably (thus killing any - changes in the list after it while doing the bulk change) so it doesn't - even give you the choice. - </P -></DIV -></DIV -></DIV -><DIV -CLASS="qandadiv" -><H3 -><A -NAME="faq-hacking" -></A ->8. Bugzilla Hacking</H3 -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-hacking-templatestyle" -></A -><B ->A.8.1. </B -> - What kind of style should I use for templatization? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Gerv and Myk suggest a 2-space indent, with embedded code sections on - their own line, in line with outer tags. Like this:</P -><TABLE -BORDER="0" -BGCOLOR="#E0E0E0" -WIDTH="100%" -><TR -><TD -><FONT -COLOR="#000000" -><PRE -CLASS="programlisting" -> <fred> -[% IF foo %] - <bar> - [% FOREACH x = barney %] - <tr> - <td> - [% x %] - </td> - <tr> - [% END %] -[% END %] -</fred> -</PRE -></FONT -></TD -></TR -></TABLE -><P -> Myk also recommends you turn on PRE_CHOMP in the template - initialization to prevent bloating of HTML with unnecessary whitespace. - </P -><P ->Please note that many have differing opinions on this subject, - and the existing templates in Bugzilla espouse both this and a 4-space - style. Either is acceptable; the above is preferred.</P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-hacking-bugzillabugs" -></A -><B ->A.8.2. </B -> - What bugs are in Bugzilla right now? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - Try <A -HREF="http://bugzilla.mozilla.org/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&product=Bugzilla" -TARGET="_top" -> this link</A -> to view current bugs or requests for - enhancement for Bugzilla. - </P -><P -> You can view bugs marked for 2.18 release - <A -HREF="http://bugzilla.mozilla.org/buglist.cgi?product=Bugzilla&target_milestone=Bugzilla+2.18" -TARGET="_top" ->here</A ->. - This list includes bugs for the 2.18 release that have already - been fixed and checked into CVS. Please consult the - <A -HREF="http://www.bugzilla.org/" -TARGET="_top" -> Bugzilla Project Page</A -> for details on how to - check current sources out of CVS so you can have these - bug fixes early! - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-hacking-priority" -></A -><B ->A.8.3. </B -> - How can I change the default priority to a null value? For instance, have the default - priority be "---" instead of "P2"? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -> - This is well-documented in <A -HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=49862" -TARGET="_top" -> bug 49862</A ->. Ultimately, it's as easy as adding the "---" priority field to your - localconfig file in the appropriate area, re-running checksetup.pl, and then changing the - default priority in your browser using "editparams.cgi". - </P -></DIV -></DIV -><DIV -CLASS="qandaentry" -><DIV -CLASS="question" -><P -><A -NAME="faq-hacking-patches" -></A -><B ->A.8.4. </B -> - What's the best way to submit patches? What guidelines should I follow? - </P -></DIV -><DIV -CLASS="answer" -><P -><B -> </B -><P -></P -><OL -TYPE="1" -><LI -><P -> Enter a bug into bugzilla.mozilla.org for the <SPAN -CLASS="QUOTE" ->"<A -HREF="http://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla" -TARGET="_top" ->Bugzilla</A ->"</SPAN -> - product. - </P -></LI -><LI -><P -> Upload your patch as a unified diff (having used "diff -u" against - the <EM ->current sources</EM -> checked out of CVS), - or new source file by clicking - "Create a new attachment" link on the bug page you've just created, and - include any descriptions of database changes you may make, into the bug - ID you submitted in step #1. Be sure and click the "Patch" checkbox - to indicate the text you are sending is a patch! - </P -></LI -><LI -><P -> Announce your patch and the associated URL - (http://bugzilla.mozilla.org/show_bug.cgi?id=XXXXXX) for discussion in - the newsgroup (netscape.public.mozilla.webtools). You'll get a really - good, fairly immediate reaction to the implications of your patch, - which will also give us an idea how well-received the change would - be. - </P -></LI -><LI -><P -> If it passes muster with minimal modification, the person to whom - the bug is assigned in Bugzilla is responsible for seeing the patch - is checked into CVS. - </P -></LI -><LI -><P -> Bask in the glory of the fact that you helped write the most successful - open-source bug-tracking software on the planet :) - </P -></LI -></OL -></P -></DIV -></DIV -></DIV -></DIV -></DIV -><DIV -CLASS="NAVFOOTER" -><HR -ALIGN="LEFT" -WIDTH="100%"><TABLE -SUMMARY="Footer navigation table" -WIDTH="100%" -BORDER="0" -CELLPADDING="0" -CELLSPACING="0" -><TR -><TD -WIDTH="33%" -ALIGN="left" -VALIGN="top" -><A -HREF="reporting.html" -ACCESSKEY="P" ->Prev</A -></TD -><TD -WIDTH="34%" -ALIGN="center" -VALIGN="top" -><A -HREF="index.html" -ACCESSKEY="H" ->Home</A -></TD -><TD -WIDTH="33%" -ALIGN="right" -VALIGN="top" -><A -HREF="patches.html" -ACCESSKEY="N" ->Next</A -></TD -></TR -><TR -><TD -WIDTH="33%" -ALIGN="left" -VALIGN="top" ->Reports</TD -><TD -WIDTH="34%" -ALIGN="center" -VALIGN="top" -> </TD -><TD -WIDTH="33%" -ALIGN="right" -VALIGN="top" ->Contrib</TD -></TR -></TABLE -></DIV -></BODY -></HTML ->
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