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diff --git a/docs/html/faq.html b/docs/html/faq.html index 9971ec1cc..9ec11cd40 100644 --- a/docs/html/faq.html +++ b/docs/html/faq.html @@ -4,8 +4,7 @@ >The Bugzilla FAQ</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+ -"><LINK +CONTENT="Modular DocBook HTML Stylesheet Version 1.7"><LINK REL="HOME" TITLE="The Bugzilla Guide - 2.17.5 Development Release" HREF="index.html"><LINK @@ -69,7 +68,9 @@ WIDTH="100%"></DIV CLASS="appendix" ><H1 ><A -NAME="faq">Appendix A. The Bugzilla FAQ</H1 +NAME="faq" +></A +>Appendix A. The Bugzilla FAQ</H1 ><P > This FAQ includes questions not covered elsewhere in the Guide. </P @@ -565,14 +566,18 @@ HREF="faq.html#faq-hacking-patches" CLASS="qandadiv" ><H3 ><A -NAME="faq-general">1. General Questions</H3 +NAME="faq-general" +></A +>1. General Questions</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-general-information"><B +NAME="faq-general-information" +></A +><B >A.1.1. </B > Where can I find information about Bugzilla?</P @@ -598,7 +603,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-license"><B +NAME="faq-general-license" +></A +><B >A.1.2. </B > What license is Bugzilla distributed under? @@ -625,7 +632,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-support"><B +NAME="faq-general-support" +></A +><B >A.1.3. </B > How do I get commercial support for Bugzilla? @@ -669,7 +678,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-companies"><B +NAME="faq-general-companies" +></A +><B >A.1.4. </B > What major companies or projects are currently using Bugzilla @@ -714,7 +725,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-maintainers"><B +NAME="faq-general-maintainers" +></A +><B >A.1.5. </B > Who maintains Bugzilla? @@ -742,7 +755,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-compare"><B +NAME="faq-general-compare" +></A +><B >A.1.6. </B > How does Bugzilla stack up against other bug-tracking databases? @@ -778,7 +793,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-bzmissing"><B +NAME="faq-general-bzmissing" +></A +><B >A.1.7. </B > Why doesn't Bugzilla offer this or that feature or compatibility @@ -816,7 +833,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-mysql"><B +NAME="faq-general-mysql" +></A +><B >A.1.8. </B > Why MySQL? I'm interested in seeing Bugzilla run on @@ -859,7 +878,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-bonsaitools"><B +NAME="faq-general-bonsaitools" +></A +><B >A.1.9. </B > What is <TT @@ -899,7 +920,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-perlpath"><B +NAME="faq-general-perlpath" +></A +><B >A.1.10. </B > My perl is not located at <TT @@ -946,7 +969,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-cookie"><B +NAME="faq-general-cookie" +></A +><B >A.1.11. </B > Is there an easy way to change the Bugzilla cookie name? @@ -967,7 +992,9 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-phb">2. Managerial Questions</H3 +NAME="faq-phb" +></A +>2. Managerial Questions</H3 ><P > <DIV CLASS="note" @@ -1004,7 +1031,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-client"><B +NAME="faq-phb-client" +></A +><B >A.2.1. </B > Is Bugzilla web-based, or do you have to have specific software or @@ -1028,7 +1057,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-integration"><B +NAME="faq-phb-integration" +></A +><B >A.2.2. </B > Can Bugzilla integrate with @@ -1052,7 +1083,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-projects"><B +NAME="faq-phb-projects" +></A +><B >A.2.3. </B > Does Bugzilla allow the user to track multiple projects? @@ -1075,7 +1108,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-sorting"><B +NAME="faq-phb-sorting" +></A +><B >A.2.4. </B > If I am on many projects, and search for all bugs assigned to me, will @@ -1098,7 +1133,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-attachments"><B +NAME="faq-phb-attachments" +></A +><B >A.2.5. </B > Does Bugzilla allow attachments (text, screenshots, URLs etc)? If yes, @@ -1125,7 +1162,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-priorities"><B +NAME="faq-phb-priorities" +></A +><B >A.2.6. </B > Does Bugzilla allow us to define our own priorities and levels? Do we @@ -1160,7 +1199,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-reporting"><B +NAME="faq-phb-reporting" +></A +><B >A.2.7. </B > Does Bugzilla provide any reporting features, metrics, graphs, etc? You @@ -1196,7 +1237,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-email"><B +NAME="faq-phb-email" +></A +><B >A.2.8. </B > Is there email notification and if so, what do you see when you get an @@ -1221,7 +1264,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-cclist"><B +NAME="faq-phb-cclist" +></A +><B >A.2.9. </B > Can email notification be set up to send to multiple @@ -1244,7 +1289,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-emailapp"><B +NAME="faq-phb-emailapp" +></A +><B >A.2.10. </B > Do users have to have any particular @@ -1301,7 +1348,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-data"><B +NAME="faq-phb-data" +></A +><B >A.2.11. </B > Does Bugzilla allow data to be imported and exported? If I had outsiders @@ -1361,7 +1410,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-l10n"><B +NAME="faq-phb-l10n" +></A +><B >A.2.12. </B > Has anyone converted Bugzilla to another language to be used in other @@ -1397,7 +1448,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-reports"><B +NAME="faq-phb-reports" +></A +><B >A.2.13. </B > Can a user create and save reports? Can they do this in Word format? @@ -1420,7 +1473,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-searching"><B +NAME="faq-phb-searching" +></A +><B >A.2.14. </B > Does Bugzilla have the ability to search by word, phrase, compound @@ -1444,7 +1499,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-midair"><B +NAME="faq-phb-midair" +></A +><B >A.2.15. </B > Does Bugzilla provide record locking when there is simultaneous access @@ -1469,7 +1526,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-backup"><B +NAME="faq-phb-backup" +></A +><B >A.2.16. </B > Are there any backup features provided? @@ -1497,7 +1556,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-livebackup"><B +NAME="faq-phb-livebackup" +></A +><B >A.2.17. </B > Can users be on the system while a backup is in progress? @@ -1521,7 +1582,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-maintenance"><B +NAME="faq-phb-maintenance" +></A +><B >A.2.18. </B > What type of human resources are needed to be on staff to install and @@ -1554,7 +1617,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-installtime"><B +NAME="faq-phb-installtime" +></A +><B >A.2.19. </B > What time frame are we looking at if we decide to hire people to install @@ -1585,7 +1650,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-cost"><B +NAME="faq-phb-cost" +></A +><B >A.2.20. </B > Is there any licensing fee or other fees for using Bugzilla? Any @@ -1608,14 +1675,18 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-security">3. Bugzilla Security</H3 +NAME="faq-security" +></A +>3. Bugzilla Security</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-security-mysql"><B +NAME="faq-security-mysql" +></A +><B >A.3.1. </B > How do I completely disable MySQL security if it's giving me problems @@ -1642,7 +1713,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-security-knownproblems"><B +NAME="faq-security-knownproblems" +></A +><B >A.3.2. </B > Are there any security problems with Bugzilla? @@ -1668,7 +1741,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-security-mysqluser"><B +NAME="faq-security-mysqluser" +></A +><B >A.3.3. </B > I've implemented the security fixes mentioned in Chris Yeh's security @@ -1693,14 +1768,18 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-email">4. Bugzilla Email</H3 +NAME="faq-email" +></A +>4. Bugzilla Email</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-email-nomail"><B +NAME="faq-email-nomail" +></A +><B >A.4.1. </B > I have a user who doesn't want to receive any more email from Bugzilla. @@ -1728,7 +1807,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-testing"><B +NAME="faq-email-testing" +></A +><B >A.4.2. </B > I'm evaluating/testing Bugzilla, and don't want it to send email to @@ -1752,7 +1833,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-whine"><B +NAME="faq-email-whine" +></A +><B >A.4.3. </B > I want whineatnews.pl to whine at something more, or other than, only new @@ -1783,7 +1866,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-procmail"><B +NAME="faq-email-procmail" +></A +><B >A.4.4. </B > I don't like/want to use Procmail to hand mail off to bug_email.pl. @@ -1799,7 +1884,9 @@ CLASS="answer" You can call bug_email.pl directly from your aliases file, with an entry like this: <A -NAME="AEN2067"><BLOCKQUOTE +NAME="AEN2067" +></A +><BLOCKQUOTE CLASS="BLOCKQUOTE" ><P > bugzilla-daemon: "|/usr/local/bin/bugzilla/contrib/bug_email.pl" @@ -1818,7 +1905,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-mailif"><B +NAME="faq-email-mailif" +></A +><B >A.4.5. </B > How do I set up the email interface to submit/change bugs via email? @@ -1841,7 +1930,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-sendmailnow"><B +NAME="faq-email-sendmailnow" +></A +><B >A.4.6. </B > Email takes FOREVER to reach me from Bugzilla -- it's extremely slow. @@ -1900,7 +1991,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-nonreceived"><B +NAME="faq-email-nonreceived" +></A +><B >A.4.7. </B > How come email from Bugzilla changes never reaches me? @@ -1929,14 +2022,18 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-db">5. Bugzilla Database</H3 +NAME="faq-db" +></A +>5. Bugzilla Database</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-db-oracle"><B +NAME="faq-db-oracle" +></A +><B >A.5.1. </B > I've heard Bugzilla can be used with Oracle? @@ -1962,7 +2059,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-db-corrupted"><B +NAME="faq-db-corrupted" +></A +><B >A.5.2. </B > I think my database might be corrupted, or contain invalid entries. What @@ -2007,7 +2106,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-db-manualedit"><B +NAME="faq-db-manualedit" +></A +><B >A.5.3. </B > I want to manually edit some entries in my database. How? @@ -2046,7 +2147,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-db-permissions"><B +NAME="faq-db-permissions" +></A +><B >A.5.4. </B > I think I've set up MySQL permissions correctly, but Bugzilla still can't @@ -2105,7 +2208,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-db-synchronize"><B +NAME="faq-db-synchronize" +></A +><B >A.5.5. </B > How do I synchronize bug information among multiple different Bugzilla @@ -2140,14 +2245,18 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-nt">6. Bugzilla and Win32</H3 +NAME="faq-nt" +></A +>6. Bugzilla and Win32</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-nt-easiest"><B +NAME="faq-nt-easiest" +></A +><B >A.6.1. </B > What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)? @@ -2170,7 +2279,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-nt-bundle"><B +NAME="faq-nt-bundle" +></A +><B >A.6.2. </B > Is there a "Bundle::Bugzilla" equivalent for Win32? @@ -2194,7 +2305,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-nt-mappings"><B +NAME="faq-nt-mappings" +></A +><B >A.6.3. </B > CGI's are failing with a "something.cgi is not a valid Windows NT @@ -2215,7 +2328,9 @@ CLASS="answer" ><P > Microsoft has some advice on this matter, as well: <A -NAME="AEN2150"><BLOCKQUOTE +NAME="AEN2150" +></A +><BLOCKQUOTE CLASS="BLOCKQUOTE" ><P > "Set application mappings. In the ISM, map the extension for the script @@ -2238,7 +2353,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-nt-dbi"><B +NAME="faq-nt-dbi" +></A +><B >A.6.4. </B > I'm having trouble with the perl modules for NT not being able to talk to @@ -2304,14 +2421,18 @@ TARGET="_top" CLASS="qandadiv" ><H3 ><A -NAME="faq-use">7. Bugzilla Usage</H3 +NAME="faq-use" +></A +>7. Bugzilla Usage</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-use-changeaddress"><B +NAME="faq-use-changeaddress" +></A +><B >A.7.1. </B > How do I change my user name (email address) in Bugzilla? @@ -2334,7 +2455,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-query"><B +NAME="faq-use-query" +></A +><B >A.7.2. </B > The query page is very confusing. Isn't there a simpler way to query? @@ -2358,7 +2481,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-accept"><B +NAME="faq-use-accept" +></A +><B >A.7.3. </B > I'm confused by the behavior of the "accept" button in the Show Bug form. @@ -2410,7 +2535,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-attachment"><B +NAME="faq-use-attachment" +></A +><B >A.7.4. </B > I can't upload anything into the database via the "Create Attachment" @@ -2435,7 +2562,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-keyword"><B +NAME="faq-use-keyword" +></A +><B >A.7.5. </B > How do I change a keyword in Bugzilla, once some bugs are using it? @@ -2459,7 +2588,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-close"><B +NAME="faq-use-close" +></A +><B >A.7.6. </B > Why can't I close bugs from the "Change Several Bugs at Once" page? @@ -2493,14 +2624,18 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-hacking">8. Bugzilla Hacking</H3 +NAME="faq-hacking" +></A +>8. Bugzilla Hacking</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-hacking-templatestyle"><B +NAME="faq-hacking-templatestyle" +></A +><B >A.8.1. </B > What kind of style should I use for templatization? @@ -2557,7 +2692,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-hacking-bugzillabugs"><B +NAME="faq-hacking-bugzillabugs" +></A +><B >A.8.2. </B > What bugs are in Bugzilla right now? @@ -2601,7 +2738,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-hacking-priority"><B +NAME="faq-hacking-priority" +></A +><B >A.8.3. </B > How can I change the default priority to a null value? For instance, have the default @@ -2630,7 +2769,9 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-hacking-patches"><B +NAME="faq-hacking-patches" +></A +><B >A.8.4. </B > What's the best way to submit patches? What guidelines should I follow? |