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+<HTML
+><HEAD
+><TITLE
+>User Administration</TITLE
+><META
+NAME="GENERATOR"
+CONTENT="Modular DocBook HTML Stylesheet Version 1.61
+"><LINK
+REL="HOME"
+TITLE="The Bugzilla Guide"
+HREF="index.html"><LINK
+REL="UP"
+TITLE="Administering Bugzilla"
+HREF="administration.html"><LINK
+REL="PREVIOUS"
+TITLE="Post-Installation Checklist"
+HREF="postinstall-check.html"><LINK
+REL="NEXT"
+TITLE="Product, Component, Milestone, and Version Administration"
+HREF="programadmin.html"></HEAD
+><BODY
+CLASS="SECTION"
+BGCOLOR="#FFFFFF"
+TEXT="#000000"
+LINK="#0000FF"
+VLINK="#840084"
+ALINK="#0000FF"
+><DIV
+CLASS="NAVHEADER"
+><TABLE
+WIDTH="100%"
+BORDER="0"
+CELLPADDING="0"
+CELLSPACING="0"
+><TR
+><TH
+COLSPAN="3"
+ALIGN="center"
+>The Bugzilla Guide</TH
+></TR
+><TR
+><TD
+WIDTH="10%"
+ALIGN="left"
+VALIGN="bottom"
+><A
+HREF="postinstall-check.html"
+>Prev</A
+></TD
+><TD
+WIDTH="80%"
+ALIGN="center"
+VALIGN="bottom"
+>Chapter 3. Administering Bugzilla</TD
+><TD
+WIDTH="10%"
+ALIGN="right"
+VALIGN="bottom"
+><A
+HREF="programadmin.html"
+>Next</A
+></TD
+></TR
+></TABLE
+><HR
+ALIGN="LEFT"
+WIDTH="100%"></DIV
+><DIV
+CLASS="SECTION"
+><H1
+CLASS="SECTION"
+><A
+NAME="USERADMIN"
+>3.2. User Administration</A
+></H1
+><P
+> User administration is one of the easiest parts of Bugzilla.
+ Keeping it from getting out of hand, however, can become a challenge.
+ </P
+><DIV
+CLASS="SECTION"
+><H2
+CLASS="SECTION"
+><A
+NAME="DEFAULTUSER"
+>3.2.1. Creating the Default User</A
+></H2
+><P
+> When you first run checksetup.pl after installing Bugzilla, it will prompt you
+ for the administrative username (email address) and password for this "super user".
+ If for some reason you were to delete the "super user" account, re-running
+ checksetup.pl will again prompt you for this username and password.
+ </P
+><DIV
+CLASS="TIP"
+><BLOCKQUOTE
+CLASS="TIP"
+><P
+><B
+>Tip: </B
+> If you wish to add more administrative users, you must use the MySQL interface.
+ Run "mysql" from the command line, and use these commands ("mysql&#62;" denotes the
+ mysql prompt, not something you should type in):
+ <B
+CLASS="COMMAND"
+><TT
+CLASS="PROMPT"
+>mysql&#62;</TT
+> use bugs;</B
+>
+ <B
+CLASS="COMMAND"
+><TT
+CLASS="PROMPT"
+>mysql&#62;</TT
+> update profiles set groupset=0x7ffffffffffffff
+ where login_name = "(user's login name)"; </B
+>
+ </P
+></BLOCKQUOTE
+></DIV
+></DIV
+><DIV
+CLASS="SECTION"
+><H2
+CLASS="SECTION"
+><A
+NAME="MANAGEUSERS"
+>3.2.2. Managing Other Users</A
+></H2
+><DIV
+CLASS="SECTION"
+><H3
+CLASS="SECTION"
+><A
+NAME="LOGIN"
+>3.2.2.1. Logging In</A
+></H3
+><P
+></P
+><OL
+TYPE="1"
+><LI
+><P
+> Open the index.html page for your Bugzilla installation in your browser window.
+ </P
+></LI
+><LI
+><P
+> Click the "Query Existing Bug Reports" link.
+ </P
+></LI
+><LI
+><P
+> Click the "Log In" link at the foot of the page.
+ </P
+></LI
+><LI
+><P
+> Type your email address, and the password which was emailed to you when you
+ created your Bugzilla account, into the spaces provided.
+ </P
+></LI
+></OL
+><P
+>Congratulations, you are logged in!</P
+></DIV
+><DIV
+CLASS="SECTION"
+><H3
+CLASS="SECTION"
+><A
+NAME="CREATENEWUSERS"
+>3.2.2.2. Creating new users</A
+></H3
+><P
+> Your users can create their own user accounts by clicking the "New Account"
+ link at the bottom of each page.
+ However, should you desire to create user accounts ahead of time, here is how you do it.
+ </P
+><P
+></P
+><OL
+TYPE="1"
+><LI
+><P
+> After logging in, click the "Users" link at the footer of the query page.
+ </P
+></LI
+><LI
+><P
+> To see a specific user, type a portion of their login name
+ in the box provided and click "submit".
+ To see all users, simply click the "submit" button.
+ You must click "submit" here to be able to add a new user.
+ </P
+><DIV
+CLASS="TIP"
+><BLOCKQUOTE
+CLASS="TIP"
+><P
+><B
+>Tip: </B
+> More functionality is available via the list on the right-hand side
+ of the text entry box.
+ You can match what you type as a case-insensitive substring (the default)
+ of all users on your system, a case-sensitive regular expression
+ (please see the "man regexp" manual page for details on regular expression syntax),
+ or a <EM
+>reverse</EM
+> regular expression match,
+ where every user name which does NOT match the regular expression
+ is selected.
+ </P
+></BLOCKQUOTE
+></DIV
+></LI
+><LI
+><P
+> Click the "Add New User" link at the bottom of the user list
+ </P
+></LI
+><LI
+><P
+> Fill out the form presented. This page is self-explanatory. When done, click "submit".
+ </P
+><DIV
+CLASS="NOTE"
+><BLOCKQUOTE
+CLASS="NOTE"
+><P
+><B
+>Note: </B
+> Adding a user this way will <EM
+>not</EM
+> send an email
+ informing them of their username and password.
+ In general, it is preferable to log out and use the "New Account"
+ button to create users, as it will pre-populate all the required fields and also notify
+ the user of her account name and password.
+ </P
+></BLOCKQUOTE
+></DIV
+></LI
+></OL
+></DIV
+><DIV
+CLASS="SECTION"
+><H3
+CLASS="SECTION"
+><A
+NAME="DISABLEUSERS"
+>3.2.2.3. Disabling Users</A
+></H3
+><P
+> I bet you noticed that big "Disabled Text" entry box available from the "Add New User" screen,
+ when you edit an account?
+ By entering any text in this box and selecting "submit",
+ you have prevented the user from using Bugzilla via the web interface.
+ Your explanation, written in this text box, will be presented to the user
+ the next time she attempts to use the system.
+ <DIV
+CLASS="WARNING"
+><P
+></P
+><TABLE
+CLASS="WARNING"
+BORDER="1"
+WIDTH="100%"
+><TR
+><TD
+ALIGN="CENTER"
+><B
+>Warning</B
+></TD
+></TR
+><TR
+><TD
+ALIGN="LEFT"
+><P
+> Don't disable your own administrative account, or you will hate life!
+ </P
+></TD
+></TR
+></TABLE
+></DIV
+>
+ </P
+></DIV
+><DIV
+CLASS="SECTION"
+><H3
+CLASS="SECTION"
+><A
+NAME="MODIFYUSERS"
+>3.2.2.4. Modifying Users</A
+></H3
+><P
+> Here I will attempt to describe the function of each option on the user edit screen.
+ </P
+><P
+></P
+><UL
+><LI
+><P
+> <EM
+>Login Name</EM
+>: This is generally the user's email address.
+ However, if you have edited your system parameters,
+ this may just be the user's login name or some other identifier.
+ <DIV
+CLASS="TIP"
+><BLOCKQUOTE
+CLASS="TIP"
+><P
+><B
+>Tip: </B
+> For compatability reasons, you should probably
+ stick with email addresses as user login names. It will make your life easier.
+ </P
+></BLOCKQUOTE
+></DIV
+>
+ </P
+></LI
+><LI
+><P
+> <EM
+>Real Name</EM
+>: Duh!
+ </P
+></LI
+><LI
+><P
+> <EM
+>Password</EM
+>: You will only see asterisks in versions
+ of Bugzilla newer than 2.10 or early 2.11. You can change the user password here.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Email Notification</EM
+>: You may choose from one of three options:
+ <P
+></P
+><OL
+TYPE="1"
+><LI
+><P
+> All qualifying bugs except those which I change:
+ The user will be notified of any change to any bug
+ for which she is the reporter, assignee, Q/A contact, CC recipient, or "watcher".
+ </P
+></LI
+><LI
+><P
+> Only those bugs which I am listed on the CC line:
+ The user will not be notified of changes to bugs where she is the assignee,
+ reporter, or Q/A contact, but will receive them if she is on the CC list.
+ <DIV
+CLASS="NOTE"
+><BLOCKQUOTE
+CLASS="NOTE"
+><P
+><B
+>Note: </B
+> She will still receive whining cron emails if you set up the "whinemail" feature.
+ </P
+></BLOCKQUOTE
+></DIV
+>
+ </P
+></LI
+><LI
+><P
+> <EM
+>All Qualifying Bugs</EM
+>: This user is a glutton for punishment.
+ If her name is in the reporter, Q/A contact, CC, assignee, or is a "watcher",
+ she will get email updates regarding the bug.
+ </P
+></LI
+></OL
+></P
+><P
+> <EM
+>Disable Text</EM
+>: If you type anything in this box,
+ including just a space, the user account is disabled from making any changes
+ to bugs via the web interface, and what you type in this box is presented as the reason.
+ <DIV
+CLASS="WARNING"
+><P
+></P
+><TABLE
+CLASS="WARNING"
+BORDER="1"
+WIDTH="90%"
+><TR
+><TD
+ALIGN="CENTER"
+><B
+>Warning</B
+></TD
+></TR
+><TR
+><TD
+ALIGN="LEFT"
+><P
+>Don't disable the administrator account!</P
+></TD
+></TR
+></TABLE
+></DIV
+>
+ <DIV
+CLASS="NOTE"
+><BLOCKQUOTE
+CLASS="NOTE"
+><P
+><B
+>Note: </B
+> As of this writing, the user can still submit bugs via the e-mail gateway,
+ if you set it up, despite the disabled text field. The e-mail gateway should
+ <EM
+>not</EM
+> be enabled for secure installations of Bugzilla.
+ </P
+></BLOCKQUOTE
+></DIV
+>
+ </P
+></LI
+><LI
+><P
+> <EM
+>CanConfirm</EM
+>: This field is only used if you have enabled
+ "unconfirmed" status in your parameters screen. If you enable this for a user,
+ that user can then move bugs from "Unconfirmed" to "Confirmed" status (ergo: "New" status).
+ Be judicious about allowing users to turn this bit on for other users.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Creategroups</EM
+>: This option will allow a user to create and
+ destroy groups in Bugzilla. Unless you are using the Bugzilla GroupSentry security
+ option "usebuggroupsentry" in your parameters, this setting has no effect.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Editbugs</EM
+>: Unless a user has this bit set, they can only edit
+ those bugs for which they are the assignee or the reporter.
+ <DIV
+CLASS="NOTE"
+><BLOCKQUOTE
+CLASS="NOTE"
+><P
+><B
+>Note: </B
+> Leaving this option unchecked does not prevent users from adding
+ comments to a bug! They simply cannot change a bug priority, severity,
+ etc. unless they are the assignee or reporter.
+ </P
+></BLOCKQUOTE
+></DIV
+>
+ </P
+></LI
+><LI
+><P
+> <EM
+>Editcomponents</EM
+>: This flag allows a user to create new
+ products and components, as well as modify and destroy those that have no bugs
+ associated with them. If a product or component has bugs associated with it,
+ those bugs must be moved to a different product or component before Bugzilla
+ will allow them to be destroyed. The name of a product or component can be
+ changed without affecting the associated bugs, but it tends to annoy
+ the hell out of your users when these change a lot.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Editkeywords</EM
+>: If you use Bugzilla's keyword functionality,
+ enabling this feature allows a user can create and destroy keywords.
+ As always, the keywords for existing bugs containing the keyword
+ the user wishes to destroy must be changed before Bugzilla will allow it to die.
+ You must be very careful about creating too many new keywords
+ if you run a very large Bugzilla installation; keywords are global variables
+ across products, and you can often run into a phenomenon called "keyword bloat".
+ This confuses users, and then the feature goes unused.
+ </P
+></LI
+><LI
+><P
+> <EM
+>Editusers</EM
+>: This flag allows a user do what you're doing
+ right now: edit other users.
+ This will allow those with the right to do so to remove administrator
+ priveleges from other users or grant them to themselves. Enable with care.
+ </P
+></LI
+><LI
+><P
+> <EM
+>PRODUCT</EM
+>: PRODUCT bugs access. This allows an administrator,
+ with product-level granularity, to specify in which products a user can edit bugs.
+ The user must still have the "editbugs" privelege to edit bugs in this area;
+ this simply restricts them from even seeing bugs outside these boundaries if the administrator
+ has enabled the group sentry parameter "usebuggroupsentry". Unless you are using bug groups,
+ this option has no effect.
+ </P
+></LI
+></UL
+></DIV
+></DIV
+></DIV
+><DIV
+CLASS="NAVFOOTER"
+><HR
+ALIGN="LEFT"
+WIDTH="100%"><TABLE
+WIDTH="100%"
+BORDER="0"
+CELLPADDING="0"
+CELLSPACING="0"
+><TR
+><TD
+WIDTH="33%"
+ALIGN="left"
+VALIGN="top"
+><A
+HREF="postinstall-check.html"
+>Prev</A
+></TD
+><TD
+WIDTH="34%"
+ALIGN="center"
+VALIGN="top"
+><A
+HREF="index.html"
+>Home</A
+></TD
+><TD
+WIDTH="33%"
+ALIGN="right"
+VALIGN="top"
+><A
+HREF="programadmin.html"
+>Next</A
+></TD
+></TR
+><TR
+><TD
+WIDTH="33%"
+ALIGN="left"
+VALIGN="top"
+>Post-Installation Checklist</TD
+><TD
+WIDTH="34%"
+ALIGN="center"
+VALIGN="top"
+><A
+HREF="administration.html"
+>Up</A
+></TD
+><TD
+WIDTH="33%"
+ALIGN="right"
+VALIGN="top"
+>Product, Component, Milestone, and Version Administration</TD
+></TR
+></TABLE
+></DIV
+></BODY
+></HTML
+> \ No newline at end of file