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Diffstat (limited to 'docs/xml/introduction.xml')
-rw-r--r-- | docs/xml/introduction.xml | 38 |
1 files changed, 15 insertions, 23 deletions
diff --git a/docs/xml/introduction.xml b/docs/xml/introduction.xml index d01e39979..5cf4a5599 100644 --- a/docs/xml/introduction.xml +++ b/docs/xml/introduction.xml @@ -17,30 +17,23 @@ <section id="why-tracking"> <title>Why use a bug-tracking system?</title> - <para>For many years, defect-tracking software was principally - the domain of large software development houses. Most smaller shops - simply relied on - shared lists and email to monitor the status of defects. This procedure - was error-prone and tended to cause those bugs judged least significant by - developers to be dropped or ignored.</para> - - <para>Integrated - defect-tracking systems reduce downtime, increase productivity, and raise - customer satisfaction with their systems. Along with full disclosure, an - open bug-tracker allows you to keep in touch with your clients - and resellers, to communicate about problems effectively throughout the - data management chain. Many corporations have also discovered that - defect-tracking helps reduce costs by providing IT support - accountability, telephone support knowledge bases, and a common, - well-understood method for accounting for unusual system or software - issues.</para> + <para>Those who do not use a bug-tracking system tend to rely on + shared lists, email, spreadsheets and/or Post-It notes to monitor the + status of defects. This procedure + is usually error-prone and tends to cause those bugs judged least + significant by developers to be dropped or ignored.</para> + + <para>Integrated defect-tracking systems make sure that nothing gets + swept under the carpet; they provide a method of creating, storing, + arranging and processing defect reports and enhancement requests.</para> </section> <section id="why-bugzilla"> <title>Why use Bugzilla?</title> - <para>Bugzilla boasts many advanced features. These include: + <para>Bugzilla is the leading open-source/free software bug tracking + system. It boasts many advanced features, including: <itemizedlist> <listitem> <para>Powerful searching</para> @@ -75,12 +68,12 @@ </listitem> <listitem> - <para>Web, XML, email and console interfaces</para> + <para>Completely customisable and/or localisable web user + interface</para> </listitem> <listitem> - <para>Completely customisable and/or localisable web user - interface</para> + <para>Additional XML, email and console interfaces</para> </listitem> <listitem> @@ -102,8 +95,7 @@ <ulink url="http://www.cvshome.org">CVS</ulink>, <ulink url="http://www.mozilla.org/bonsai.html">Bonsai</ulink>, or <ulink url="http://www.perforce.com">Perforce SCM</ulink>, Bugzilla - provides a powerful, easy-to-use solution to configuration management and - replication problems.</para> + provides a powerful, easy-to-use configuration management solution.</para> </section> </chapter> |