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Diffstat (limited to 'docs')
91 files changed, 10061 insertions, 1497 deletions
diff --git a/docs/html/Bugzilla-Guide.html b/docs/html/Bugzilla-Guide.html index 04cc4aff2..76c9b8dc3 100644 --- a/docs/html/Bugzilla-Guide.html +++ b/docs/html/Bugzilla-Guide.html @@ -4,7 +4,7 @@ >The Bugzilla Guide</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><META NAME="KEYWORD" CONTENT="Bugzilla"><META @@ -60,6 +60,84 @@ CLASS="ADDRESS" ></DIV ></DIV ><DIV +CLASS="REVHISTORY" +><TABLE +WIDTH="100%" +BORDER="0" +><TR +><TH +ALIGN="LEFT" +VALIGN="TOP" +COLSPAN="3" +><B +>Revision History</B +></TH +></TR +><TR +><TD +ALIGN="LEFT" +>Revision v2.11</TD +><TD +ALIGN="LEFT" +>20 December 2000</TD +><TD +ALIGN="LEFT" +>Revised by: MPB</TD +></TR +><TR +><TD +ALIGN="LEFT" +COLSPAN="3" +>Converted the README, FAQ, and DATABASE information into SGML + docbook format.</TD +></TR +><TR +><TD +ALIGN="LEFT" +>Revision 2.11.1</TD +><TD +ALIGN="LEFT" +>06 March 2001</TD +><TD +ALIGN="LEFT" +>Revised by: MPB</TD +></TR +><TR +><TD +ALIGN="LEFT" +COLSPAN="3" +>Took way too long to revise this for 2.12 release. + Updated FAQ to use qandaset tags instead of literallayout, + cleaned up administration section, added User Guide section, + miscellaneous FAQ updates and third-party integration information. + From this point on all new tags are lowercase in preparation for the + 2.13 release of the Guide in XML format instead of SGML.</TD +></TR +><TR +><TD +ALIGN="LEFT" +>Revision 2.12.0</TD +><TD +ALIGN="LEFT" +>24 April 2001</TD +><TD +ALIGN="LEFT" +>Revised by: MPB</TD +></TR +><TR +><TD +ALIGN="LEFT" +COLSPAN="3" +>Things fixed this release: Elaborated on queryhelp interface, added FAQ regarding + moving bugs from one keyword to another, clarified possible problems with the Landfill + tutorial, fixed a boatload of typos and unclear sentence structures. Incorporated the + README into the UNIX installation section, and changed the README to indicate the deprecated + status. Things I know need work: Used "simplelist" a lot, where I should have used + "procedure" to tag things. Need to lowercase all tags to be XML compliant.</TD +></TR +></TABLE +></DIV +><DIV ><DIV CLASS="ABSTRACT" ><A @@ -147,11 +225,143 @@ HREF="#INSTALLATION" HREF="#README.UNIX" >UNIX Installation</A ></DT +><DD +><DL +><DT +>2.1.1. <A +HREF="#AEN190" +>ERRATA</A +></DT +><DT +>2.1.2. <A +HREF="#AEN204" +>Step-by-step Install</A +></DT +><DD +><DL +><DT +>2.1.2.1. <A +HREF="#AEN206" +>Introduction</A +></DT +><DT +>2.1.2.2. <A +HREF="#AEN211" +>Installing the Prerequisites</A +></DT +><DT +>2.1.2.3. <A +HREF="#AEN242" +>Installing MySQL Database</A +></DT +><DT +>2.1.2.4. <A +HREF="#AEN248" +>Perl (5.004 or greater)</A +></DT +><DT +>2.1.2.5. <A +HREF="#AEN259" +>DBI Perl Module</A +></DT +><DT +>2.1.2.6. <A +HREF="#AEN296" +>Data::Dumper Perl Module</A +></DT +><DT +>2.1.2.7. <A +HREF="#AEN300" +>MySQL related Perl Module Collection</A +></DT +><DT +>2.1.2.8. <A +HREF="#AEN309" +>TimeDate Perl Module Collection</A +></DT +><DT +>2.1.2.9. <A +HREF="#AEN312" +>GD Perl Module (1.8.3)</A +></DT +><DT +>2.1.2.10. <A +HREF="#AEN318" +>Chart::Base Perl Module (0.99c)</A +></DT +><DT +>2.1.2.11. <A +HREF="#AEN321" +>DB_File Perl Module</A +></DT +><DT +>2.1.2.12. <A +HREF="#AEN324" +>HTTP Server</A +></DT +><DT +>2.1.2.13. <A +HREF="#AEN334" +>Installing the Bugzilla Files</A +></DT +><DT +>2.1.2.14. <A +HREF="#AEN343" +>Setting Up the MySQL Database</A +></DT +><DT +>2.1.2.15. <A +HREF="#AEN379" +>Tweaking "localconfig"</A +></DT +><DT +>2.1.2.16. <A +HREF="#AEN401" +>Setting Up Maintainers Manuall (Optional)</A +></DT +><DT +>2.1.2.17. <A +HREF="#AEN410" +>The Whining Cron (Optional)</A +></DT +><DT +>2.1.2.18. <A +HREF="#AEN417" +>Bug Graphs (Optional)</A +></DT +><DT +>2.1.2.19. <A +HREF="#AEN429" +>Securing MySQL</A +></DT +><DT +>2.1.2.20. <A +HREF="#AEN495" +>Installation General Notes</A +></DT +></DL +></DD +></DL +></DD ><DT >2.2. <A HREF="#README.WINDOWS" >Win32 (Win98+/NT/2K) Installation</A ></DT +><DD +><DL +><DT +>2.2.1. <A +HREF="#NTVERIFIED" +>Win32 Installation: Step-by-step</A +></DT +><DT +>2.2.2. <A +HREF="#ADDLWINTIPS" +>Additional Windows Tips</A +></DT +></DL +></DD ></DL ></DD ><DT @@ -171,11 +381,83 @@ HREF="#POSTINSTALL-CHECK" HREF="#USERADMIN" >User Administration</A ></DT +><DD +><DL +><DT +>3.2.1. <A +HREF="#DEFAULTUSER" +>Creating the Default User</A +></DT +><DT +>3.2.2. <A +HREF="#MANAGEUSERS" +>Managing Other Users</A +></DT +><DD +><DL +><DT +>3.2.2.1. <A +HREF="#LOGIN" +>Logging In</A +></DT +><DT +>3.2.2.2. <A +HREF="#CREATENEWUSERS" +>Creating new users</A +></DT +><DT +>3.2.2.3. <A +HREF="#DISABLEUSERS" +>Disabling Users</A +></DT +><DT +>3.2.2.4. <A +HREF="#MODIFYUSERS" +>Modifying Users</A +></DT +></DL +></DD +></DL +></DD ><DT >3.3. <A HREF="#PROGRAMADMIN" >Product, Component, Milestone, and Version Administration</A ></DT +><DD +><DL +><DT +>3.3.1. <A +HREF="#PRODUCTS" +>Products</A +></DT +><DT +>3.3.2. <A +HREF="#COMPONENTS" +>Components</A +></DT +><DT +>3.3.3. <A +HREF="#VERSIONS" +>Versions</A +></DT +><DT +>3.3.4. <A +HREF="#MILESTONES" +>Milestones</A +></DT +><DT +>3.3.5. <A +HREF="#VOTING" +>Voting</A +></DT +><DT +>3.3.6. <A +HREF="#GROUPS" +>Groups and Group Security</A +></DT +></DL +></DD ><DT >3.4. <A HREF="#SECURITY" @@ -205,11 +487,87 @@ HREF="#WHY" HREF="#HOW" >How do I use Bugzilla?</A ></DT +><DD +><DL +><DT +>4.3.1. <A +HREF="#MYACCOUNT" +>Create a Bugzilla Account</A +></DT +><DT +>4.3.2. <A +HREF="#QUERY" +>The Bugzilla Query Page</A +></DT +><DT +>4.3.3. <A +HREF="#BUGREPORTS" +>Creating and Managing Bug Reports</A +></DT +><DD +><DL +><DT +>4.3.3.1. <A +HREF="#BUG_WRITING" +>Writing a Great Bug Report</A +></DT +><DT +>4.3.3.2. <A +HREF="#BUG_MANAGE" +>Managing your Bug Reports</A +></DT +></DL +></DD +></DL +></DD ><DT >4.4. <A HREF="#INIT4ME" >What's in it for me?</A ></DT +><DD +><DL +><DT +>4.4.1. <A +HREF="#ACCOUNTSETTINGS" +>Account Settings</A +></DT +><DT +>4.4.2. <A +HREF="#EMAILSETTINGS" +>Email Settings</A +></DT +><DD +><DL +><DT +>4.4.2.1. <A +HREF="#NOTIFICATION" +>Email Notification</A +></DT +><DT +>4.4.2.2. <A +HREF="#NEWEMAILTECH" +>New Email Technology</A +></DT +><DT +>4.4.2.3. <A +HREF="#WATCHSETTINGS" +>"Watching" Users</A +></DT +></DL +></DD +><DT +>4.4.3. <A +HREF="#FOOTERSETTINGS" +>Page Footer</A +></DT +><DT +>4.4.4. <A +HREF="#PERMISSIONSETTINGS" +>Permissions</A +></DT +></DL +></DD ><DT >4.5. <A HREF="#USINGBZ-CONC" @@ -292,59 +650,78 @@ HREF="#FAQ" ></DT ><DT >B. <A +HREF="#DOWNLOADLINKS" +>Software Download Links</A +></DT +><DT +>C. <A HREF="#DATABASE" >The Bugzilla Database</A ></DT ><DD ><DL ><DT ->B.1. <A +>C.1. <A HREF="#DBSCHEMA" >Database Schema Chart</A ></DT ><DT ->B.2. <A +>C.2. <A HREF="#DBDOC" >MySQL Bugzilla Database Introduction</A ></DT ><DT ->B.3. <A +>C.3. <A HREF="#GRANTTABLES" >MySQL Permissions & Grant Tables</A ></DT ><DT ->B.4. <A +>C.4. <A HREF="#CLEANUPWORK" >Cleaning up after mucking with Bugzilla</A ></DT ></DL ></DD ><DT ->C. <A +>7. <A +HREF="#VARIANTS" +>Bugzilla Variants</A +></DT +><DD +><DL +><DT +>7.1. <A +HREF="#RHBUGZILLA" +>Red Hat Bugzilla</A +></DT +></DL +></DD +><DT +>D. <A HREF="#PATCHES" >Useful Patches and Utilities for Bugzilla</A ></DT ><DD ><DL ><DT ->C.1. <A +>D.1. <A HREF="#SETPERL" ->The setperl.pl Utility</A +>The setperl.csh Utility</A ></DT ><DT ->C.2. <A +>D.2. <A HREF="#CMDLINE" >Command-line Bugzilla Queries</A ></DT ><DT ->C.3. <A +>D.3. <A HREF="#QUICKSEARCH" >The Quicksearch Utility</A ></DT ></DL ></DD ><DT ->D. <A +>E. <A HREF="#GFDL" >GNU Free Documentation License</A ></DT @@ -428,53 +805,65 @@ CLASS="LOT" >List of Examples</B ></DT ><DT +>2-1. <A +HREF="#AEN646" +>Removing encrypt() for Windows NT installations</A +></DT +><DT >3-1. <A -HREF="#AEN491" +HREF="#AEN838" >Creating some Components</A ></DT ><DT >3-2. <A -HREF="#AEN520" +HREF="#AEN867" >Common Use of Versions</A ></DT ><DT >3-3. <A -HREF="#AEN524" +HREF="#AEN871" >A Different Use of Versions</A ></DT ><DT >3-4. <A -HREF="#AEN552" +HREF="#AEN899" >Using SortKey with Target Milestone</A ></DT ><DT >3-5. <A -HREF="#AEN590" +HREF="#AEN937" >When to Use Group Security</A ></DT ><DT >3-6. <A -HREF="#AEN607" +HREF="#AEN954" >Creating a New Group</A ></DT ><DT >4-1. <A -HREF="#AEN745" +HREF="#AEN1095" >Some Famous Software Versions</A ></DT ><DT >4-2. <A -HREF="#AEN755" +HREF="#AEN1105" >Mozilla Webtools Components</A ></DT ><DT +>D-1. <A +HREF="#AEN1963" +>Using Setperl to set your perl path</A +></DT +><DT >1. <A -HREF="#AEN1735" +HREF="#AEN2145" >A Sample Product</A ></DT ></DL ></DIV -><DIV +>] > + +<DIV CLASS="CHAPTER" ><HR><H1 ><A @@ -555,7 +944,7 @@ NAME="COPYRIGHT" >1.2. Copyright Information</A ></H1 ><A -NAME="AEN51" +NAME="AEN57" ></A ><TABLE BORDER="0" @@ -779,10 +1168,15 @@ NAME="CONTRIBUTORS" >1.6. Contributors</A ></H1 ><P -> Thanks go to these people for significant contributions to this documentation: +> Thanks go to these people for significant contributions + to this documentation (in no particular order): </P ><P -> Zach Lipton, Andrew Pearson, Spencer Smith, Eric Hansen +> Zach Lipton (significant textual contributions), + Andrew Pearson, + Spencer Smith, + Eric Hanson, + Kevin Brannen, </P ></DIV ><DIV @@ -821,7 +1215,8 @@ NAME="TRANSLATIONS" >1.8. Translations</A ></H1 ><P -> The Bugzilla Guide needs translators! Please volunteer your translation into the language of your choice. +> The Bugzilla Guide needs translators! + Please volunteer your translation into the language of your choice. If you will translate this Guide, please notify the members of the mozilla-webtools mailing list at <TT CLASS="EMAIL" @@ -829,7 +1224,8 @@ CLASS="EMAIL" HREF="mailto:mozilla-webtools@mozilla.org" >mozilla-webtools@mozilla.org</A >></TT -> +>. Since The Bugzilla Guide is also hosted on the + Linux Documentation Project, you would also do well to notify </P ></DIV ><DIV @@ -846,7 +1242,7 @@ NAME="CONVENTIONS" ><DIV CLASS="INFORMALTABLE" ><A -NAME="AEN111" +NAME="AEN117" ></A ><P ></P @@ -1141,16 +1537,34 @@ NAME="README.UNIX" >2.1. UNIX Installation</A ></H1 ><DIV +CLASS="SECTION" +><H2 +CLASS="SECTION" +><A +NAME="AEN190" +>2.1.1. ERRATA</A +></H2 +><DIV CLASS="NOTE" ><BLOCKQUOTE CLASS="NOTE" ><P ><B >Note: </B -> Please consult the README included with the Bugzilla distribution - as the current canonical source for UNIX installation instructions. - We do, however, have some installation notes for errata from the README. - </P +> If you are installing Bugzilla on S.u.S.e. Linux, or some other + distributions with "paranoid" security options, it is possible + that the checksetup.pl script may fail with the error: + <SPAN +CLASS="ERRORNAME" +>cannot chdir(/var/spool/mqueue): Permission denied</SPAN +> + This is because your + /var/spool/mqueue directory has a mode of "drwx------". Type + <B +CLASS="COMMAND" +>chmod 755 /var/spool/mqueue</B +> as root to fix this problem. + </P ></BLOCKQUOTE ></DIV ><DIV @@ -1160,36 +1574,1570 @@ CLASS="NOTE" ><P ><B >Note: </B -> If you are installing Bugzilla on S.u.S.e. Linux, or some other - distributions with "paranoid" security options, it is possible - that the checksetup.pl script may fail with the error: - <SPAN -CLASS="ERRORNAME" ->cannot chdir(/var/spool/mqueue): Permission denied</SPAN +> Release Notes for Bugzilla 2.12 are available at docs/rel_notes.txt + </P +></BLOCKQUOTE +></DIV +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The preferred documentation for Bugzilla is available in docs/, with + a variety of document types available. Please refer to these documents when + installing, configuring, and maintaining your Bugzilla installation. + </P +></BLOCKQUOTE +></DIV +><DIV +CLASS="WARNING" +><P +></P +><TABLE +CLASS="WARNING" +BORDER="1" +WIDTH="100%" +><TR +><TD +ALIGN="CENTER" +><B +>Warning</B +></TD +></TR +><TR +><TD +ALIGN="LEFT" +><P +> Bugzilla is not a package where you can just plop it in a directory, + twiddle a few things, and you're off. Installing Bugzilla assumes you + know your variant of UNIX or Microsoft Windows well, are familiar with the + command line, and are comfortable compiling and installing a plethora + of third-party utilities. To install Bugzilla on Win32 requires + fair Perl proficiency, and if you use a webserver other than Apache you + should be intimately familiar with the security mechanisms and CGI + environment thereof. + </P +></TD +></TR +></TABLE +></DIV +><DIV +CLASS="WARNING" +><P +></P +><TABLE +CLASS="WARNING" +BORDER="1" +WIDTH="100%" +><TR +><TD +ALIGN="CENTER" +><B +>Warning</B +></TD +></TR +><TR +><TD +ALIGN="LEFT" +><P +> Bugzilla has not undergone a complete security review. Security holes + may exist in the code. Great care should be taken both in the installation + and usage of this software. Carefully consider the implications of + installing other network services with Bugzilla. + </P +></TD +></TR +></TABLE +></DIV +></DIV +><DIV +CLASS="SECTION" +><HR><H2 +CLASS="SECTION" +><A +NAME="AEN204" +>2.1.2. Step-by-step Install</A +></H2 +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN206" +>2.1.2.1. Introduction</A +></H3 +><P +> Installation of bugzilla is pretty straightforward, particularly if your + machine already has MySQL and the MySQL-related perl packages installed. + If those aren't installed yet, then that's the first order of business. The + other necessary ingredient is a web server set up to run cgi scripts. + While using Apache for your webserver is not required, it is recommended. + </P +><P +> Bugzilla has been successfully installed under Solaris, Linux, and + Win32. The peculiarities of installing on Win32 (Win98+/NT/2K) are not + included in this section of the Guide; please check out the "Win32 Installation Instructions" + for further advice on getting Bugzilla to work on Microsoft Windows. + </P +><P +> The Bugzilla Guide is contained in the "docs/" folder. It is available + in plain text (docs/txt), HTML (docs/html), or SGML source (docs/sgml). + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN211" +>2.1.2.2. Installing the Prerequisites</A +></H3 +><P +> The software packages necessary for the proper running of bugzilla are: + <P +></P +><OL +TYPE="1" +><LI +><P +> MySQL database server and the mysql client (3.22.5 or greater) + </P +></LI +><LI +><P +> Perl (5.004 or greater) + </P +></LI +><LI +><P +> DBI Perl module + </P +></LI +><LI +><P +> Data::Dumper Perl module + </P +></LI +><LI +><P +> DBD::mySQL + </P +></LI +><LI +><P +> TimeDate Perl module collection + </P +></LI +><LI +><P +> GD perl module (1.8.3) (optional, for bug charting) + </P +></LI +><LI +><P +> Chart::Base Perl module (0.99c) (optional, for bug charting) + </P +></LI +><LI +><P +> DB_File Perl module (optional, for bug charting) + </P +></LI +><LI +><P +> The web server of your choice. Apache is recommended. + </P +></LI +><LI +><P +> MIME::Parser Perl module (optional, for contrib/bug_email.pl interface) + </P +></LI +></OL > - This is because your - /var/spool/mqueue directory has a mode of "drwx------". Type - <B + <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> You must run Bugzilla on a filesystem that supports file locking via + flock(). This is necessary for Bugzilla to operate safely with multiple + instances. + </P +></BLOCKQUOTE +></DIV +> + <DIV +CLASS="WARNING" +><P +></P +><TABLE +CLASS="WARNING" +BORDER="1" +WIDTH="100%" +><TR +><TD +ALIGN="CENTER" +><B +>Warning</B +></TD +></TR +><TR +><TD +ALIGN="LEFT" +><P +> It is a good idea, while installing Bugzilla, to ensure it is not + <EM +>accessible</EM +> by other machines on the Internet. + Your machine may be vulnerable to attacks + while you are installing. In other words, ensure there is some kind of firewall between you + and the rest of the Internet. Many installation steps require an active Internet connection + to complete, but you must take care to ensure that at no point is your machine vulnerable + to an attack. + </P +></TD +></TR +></TABLE +></DIV +> + + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN242" +>2.1.2.3. Installing MySQL Database</A +></H3 +><P +> Visit MySQL homepage at http://www.mysql.org/ and grab the latest stable + release of the server. Both binaries and source are available and which + you get shouldn't matter. Be aware that many of the binary versions + of MySQL store their data files in /var which on many installations + (particularly common with linux installations) is part of a smaller + root partition. If you decide to build from sources you can easily set + the dataDir as an option to configure. + </P +><P +> If you've installed from source or non-package (RPM, deb, etc.) binaries + you'll want to make sure to add mysqld to your init scripts so the server + daemon will come back up whenever your machine reboots. + You also may want to edit those init scripts, to make sure that + mysqld will accept large packets. By default, mysqld is set up to only + accept packets up to 64K long. This limits the size of attachments you + may put on bugs. If you add something like "-O max_allowed_packet=1M" + to the command that starts mysqld (or safe_mysqld), then you will be + able to have attachments up to about 1 megabyte. + </P +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> If you plan on running Bugzilla and MySQL on the same machine, + consider using the "--skip-networking" option in the init script. + This enhances security by preventing network access to MySQL. + </P +></BLOCKQUOTE +></DIV +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN248" +>2.1.2.4. Perl (5.004 or greater)</A +></H3 +><P +> Any machine that doesn't have perl on it is a sad machine indeed. Perl + for *nix systems can be gotten in source form from http://www.perl.com. + </P +><P +> Perl is now a far cry from the the single compiler/interpreter binary it + once was. It now includes a great many required modules and quite a + few other support files. If you're not up to or not inclined to build + perl from source, you'll want to install it on your machine using some + sort of packaging system (be it RPM, deb, or what have you) to ensure + a sane install. In the subsequent sections you'll be installing quite + a few perl modules; this can be quite ornery if your perl installation + isn't up to snuff. + </P +><DIV +CLASS="TIP" +><BLOCKQUOTE +CLASS="TIP" +><P +><B +>Tip: </B +> You can skip the following Perl module installation + steps by installing "Bundle::Bugzilla" from CPAN, which includes them. + All Perl module installation steps require you have an active Internet + connection. + </P +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B CLASS="COMMAND" ->chmod 755 /var/spool/mqueue</B -> as root to fix this problem. - </P +>perl -MCPAN -e 'install "Bundle::Bugzilla"'</B +> + </TT +> + </P +><P +> Bundle::Bugzilla doesn't include GD, Chart::Base, or MIME::Parser, + which are not essential to a basic Bugzilla install. If installing + this bundle fails, you should install each module individually to + isolate the problem. + </P ></BLOCKQUOTE ></DIV +></DIV ><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN259" +>2.1.2.5. DBI Perl Module</A +></H3 +><P +> The DBI module is a generic Perl module used by other database related + Perl modules. For our purposes it's required by the MySQL-related + modules. As long as your Perl installation was done correctly the + DBI module should be a breeze. It's a mixed Perl/C module, but Perl's + MakeMaker system simplifies the C compilation greatly. + </P +><P +> Like almost all Perl modules DBI can be found on the Comprehensive Perl + Archive Network (CPAN) at http://www.cpan.org. The CPAN servers have a + real tendency to bog down, so please use mirrors. The current location + at the time of this writing (02/17/99) can be found in Appendix A. + </P +><P +> Quality, general Perl module installation instructions can be found on + the CPAN website, but the easy thing to do is to just use the CPAN shell + which does all the hard work for you. + </P +><P +> To use the CPAN shell to install DBI: + <DIV +CLASS="INFORMALEXAMPLE" +><A +NAME="AEN265" +></A +><P +></P +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>perl -MCPAN -e 'install "DBI"'</B +> + </TT +> + <DIV CLASS="NOTE" ><BLOCKQUOTE CLASS="NOTE" ><P ><B >Note: </B -> - </P +>Replace "DBI" with the name of whichever module you wish + to install, such as Data::Dumper, TimeDate, GD, etc.</P +></BLOCKQUOTE +></DIV +> + </P +><P +></P +></DIV +> + To do it the hard way: + <DIV +CLASS="INFORMALEXAMPLE" +><A +NAME="AEN272" +></A +><P +></P +><P +> Untar the module tarball -- it should create its own directory + </P +><P +> CD to the directory just created, and enter the following commands: + <P +></P +><OL +TYPE="1" +><LI +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>perl Makefile.PL</B +> + </TT +> + </P +></LI +><LI +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>make</B +> + </TT +> + </P +></LI +><LI +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>make test</B +> + </TT +> + </P +></LI +><LI +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>make install</B +> + </TT +> + </P +></LI +></OL +> + If everything went ok that should be all it takes. For the vast + majority of perl modules this is all that's required. + </P +><P +></P +></DIV +> + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN296" +>2.1.2.6. Data::Dumper Perl Module</A +></H3 +><P +> The Data::Dumper module provides data structure persistence for Perl + (similar to Java's serialization). It comes with later sub-releases of + Perl 5.004, but a re-installation just to be sure it's available won't + hurt anything. + </P +><P +> Data::Dumper is used by the MySQL related Perl modules. It can be + found on CPAN (link in Appendix A) and can be installed by following + the same four step make sequence used for the DBI module. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN300" +>2.1.2.7. MySQL related Perl Module Collection</A +></H3 +><P +> The Perl/MySQL interface requires a few mutually-dependent perl + modules. These modules are grouped together into the the + Msql-Mysql-modules package. This package can be found at CPAN. + After the archive file has been downloaded it should + be untarred. + </P +><P +> The MySQL modules are all built using one make file which is generated + by running: + <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>perl Makefile.pl</B +> + </P +><P +> The MakeMaker process will ask you a few questions about the desired + compilation target and your MySQL installation. For many of the questions + the provided default will be adequate. + </P +><P +> When asked if your desired target is the MySQL or mSQL packages + selected the MySQL related ones. Later you will be asked if you wish + to provide backwards compatibility with the older MySQL packages; you + must answer YES to this question. The default will be no, and if you + select it things won't work later. + </P +><P +> A host of 'localhost' should be fine and a testing user of 'test' and + a null password should find itself with sufficient access to run tests + on the 'test' database which MySQL created upon installation. If 'make + test' and 'make install' go through without errors you should be ready + to go as far as database connectivity is concerned. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN309" +>2.1.2.8. TimeDate Perl Module Collection</A +></H3 +><P +> Many of the more common date/time/calendar related Perl modules have + been grouped into a bundle similar to the MySQL modules bundle. This + bundle is stored on the CPAN under the name TimeDate. A (hopefully + current) link can be found in Appendix A. The component module we're + most interested in is the Date::Format module, but installing all of them + is probably a good idea anyway. The standard Perl module installation + instructions should work perfectly for this simple package. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN312" +>2.1.2.9. GD Perl Module (1.8.3)</A +></H3 +><P +> The GD library was written by Thomas Boutell a long while ago to + programatically generate images in C. Since then it's become almost a + defacto standard for programatic image construction. The Perl bindings + to it found in the GD library are used on a million web pages to generate + graphs on the fly. That's what bugzilla will be using it for so you'd + better install it if you want any of the graphing to work. + </P +><P +> Actually bugzilla uses the Graph module which relies on GD itself, + but isn't that always the way with OOP. At any rate, you can find the + GD library on CPAN (link in Appendix "Required Software"). + </P +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The Perl GD library requires some other libraries that may or may not be + installed on your system, including "libpng" and "libgd". The full requirements + are listed in the Perl GD library README. Just realize that if compiling GD fails, + it's probably because you're missing a required library. + </P +></BLOCKQUOTE +></DIV +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN318" +>2.1.2.10. Chart::Base Perl Module (0.99c)</A +></H3 +><P +> The Chart module provides bugzilla with on-the-fly charting + abilities. It can be installed in the usual fashion after it has been + fetched from CPAN where it is found as the Chart-x.x... tarball in a + directory to be listed in Appendix "Required Software". Note that as with the GD perl + module, only the specific versions listed above (or newer) will work. Earlier + versions used GIF's, which are no longer supported by the latest + versions of GD. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN321" +>2.1.2.11. DB_File Perl Module</A +></H3 +><P +> DB_File is a module which allows Perl programs to make use of the facilities provided by + Berkeley DB version 1.x. This module is required by collectstats.pl which is used for + bug charting. If you plan to make use of bug charting, you must install this module. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN324" +>2.1.2.12. HTTP Server</A +></H3 +><P +> You have a freedom of choice here - Apache, Netscape or any other + server on UNIX would do. You can easily run the web server on a different + machine than MySQL, but need to adjust the MySQL "bugs" user permissions + accordingly. + </P +><P +> You'll want to make sure that your web server will run any file + with the .cgi extension as a cgi and not just display it. If you're using + apache that means uncommenting the following line in the srm.conf file: + <TT +CLASS="COMPUTEROUTPUT" +>AddHandler cgi-script .cgi</TT +> + </P +><P +> With apache you'll also want to make sure that within the access.conf + file the line: + <TT +CLASS="COMPUTEROUTPUT" +> Options ExecCGI + </TT +> + is in the stanza that covers the directories you intend to put the bugzilla + .html and .cgi files into. + </P +><P +> If you are using a newer version of Apache, both of the above lines will be + (or will need to be) in the httpd.conf file, rather than srm.conf or + access.conf. + </P +><DIV +CLASS="WARNING" +><P +></P +><TABLE +CLASS="WARNING" +BORDER="1" +WIDTH="100%" +><TR +><TD +ALIGN="CENTER" +><B +>Warning</B +></TD +></TR +><TR +><TD +ALIGN="LEFT" +><P +> There are two critical directories and a file that should not be a served by + the HTTP server. These are the 'data' and 'shadow' directories and the + 'localconfig' file. You should configure your HTTP server to not serve + content from these files. Failure to do so will expose critical passwords + and other data. Please see your HTTP server configuration manual on how + to do this. If you use quips (at the top of the buglist pages) you will want + the 'data/comments' file to still be served. This file contains those quips. + </P +></TD +></TR +></TABLE +></DIV +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN334" +>2.1.2.13. Installing the Bugzilla Files</A +></H3 +><P +> You should untar the Bugzilla files into a directory that you're + willing to make writable by the default web server user (probably + 'nobody'). You may decide to put the files off of the main web space + for your web server or perhaps off of /usr/local with a symbolic link + in the web space that points to the bugzilla directory. At any rate, + just dump all the files in the same place (optionally omitting the CVS + directories if they were accidentally tarred up with the rest of Bugzilla) + and make sure you can access the files in that directory through your + web server. + </P +><DIV +CLASS="TIP" +><BLOCKQUOTE +CLASS="TIP" +><P +><B +>Tip: </B +> HINT: If you symlink the bugzilla directory into your Apache's + HTML heirarchy, you may receive "Forbidden" errors unless you + add the "FollowSymLinks" directive to the <Directory> entry + for the HTML root. + </P +></BLOCKQUOTE +></DIV +><P +> Once all the files are in a web accessible directory, make that + directory writable by your webserver's user (which may require just + making it world writable). This is a temporary step until you run + the post-install "checksetup.pl" script, which locks down your + installation. + </P +><P +> Lastly, you'll need to set up a symbolic link from /usr/bonsaitools/bin + to the correct location of your perl executable (probably /usr/bin/perl). + Otherwise you must hack all the .cgi files to change where they look + for perl. To make future upgrades easier, you should use the symlink + approach. + <DIV +CLASS="TIP" +><BLOCKQUOTE +CLASS="TIP" +><P +><B +>Tip: </B +> If you don't have root access to set this symlink up, check out the + "setperl.csh" utility, listed in the Patches section of this + Guide. It will change the path to perl in all your Bugzilla files for + you. + </P +></BLOCKQUOTE +></DIV +> + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN343" +>2.1.2.14. Setting Up the MySQL Database</A +></H3 +><P +> After you've gotten all the software installed and working you're ready + to start preparing the database for its life as a the back end to a high + quality bug tracker. + </P +><P +> First, you'll want to fix MySQL permissions to allow access from + Bugzilla. For the purpose of this Installation section, the Bugzilla username + will be "bugs", and will have minimal permissions. Bugzilla has + not undergone a thorough security audit. It may be possible for + a system cracker to somehow trick Bugzilla into executing a command + such as "; DROP DATABASE mysql". + </P +><P +> That would be bad. + </P +><P +> Give the MySQL root user a password. MySQL passwords are + limited to 16 characters. + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>mysql -u root mysql</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +> UPDATE user SET Password=PASSWORD ('new_password') + WHERE user='root'; + </B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>FLUSH PRIVILEGES;</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + From this point on, if you need to access MySQL as the + MySQL root user, you will need to use "mysql -u root -p" and + enter your new_password. Remember that MySQL user names have + nothing to do with Unix user names (login names). + </P +><P +> Next, we create the "bugs" user, and grant sufficient + permissions for checksetup.pl, which we'll use later, to work + its magic. This also restricts the "bugs" user to operations + within a database called "bugs", and only allows the account + to connect from "localhost". Modify it to reflect your setup + if you will be connecting from another machine or as a different + user. + </P +><P +> Remember to set bugs_password to some unique password. + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>GRANT SELECT,INSERT,UPDATE,DELETE,INDEX, + ALTER,CREATE,DROP,REFERENCES + ON bugs.* TO bugs@localhost + IDENTIFIED BY 'bugs_password';</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +> mysql> + </TT +> + <B +CLASS="COMMAND" +> FLUSH PRIVILEGES; + </B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> Next, run the magic checksetup.pl script. (Many thanks to Holger + Schurig <holgerschurig@nikocity.de> for writing this script!) + It will make sure Bugzilla files and directories have reasonable + permissions, set up the "data" directory, and create all the MySQL + tables. + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>./checksetup.pl</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + The first time you run it, it will create a file called "localconfig". + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN379" +>2.1.2.15. Tweaking "localconfig"</A +></H3 +><P +> This file contains a variety of settings you may need to tweak including + how Bugzilla should connect to the MySQL database. + </P +><P +> The connection settings include: + <P +></P +><OL +TYPE="1" +><LI +><P +> server's host: just use "localhost" if the MySQL server is + local + </P +></LI +><LI +><P +> database name: "bugs" if you're following these directions + </P +></LI +><LI +><P +> MySQL username: "bugs" if you're following these directions + </P +></LI +><LI +><P +> Password for the "bugs" MySQL account above + </P +></LI +></OL +> + </P +><P +> Once you are happy with the settings, re-run checksetup.pl. On this + second run, it will create the database and an administrator account + for which you will be prompted to provide information. + </P +><P +> When logged into an administrator account once Bugzilla is running, + if you go to the query page (off of the bugzilla main menu), you'll + find an 'edit parameters' option that is filled with editable treats. + </P +><P +> Should everything work, you should have a nearly empty copy of the bug + tracking setup. + </P +><P +> The second time around, checksetup.pl will stall if it is on a + filesystem that does not fully support file locking via flock(), such as + NFS mounts. This support is required for Bugzilla to operate safely with + multiple instances. If flock() is not fully supported, it will stall at: + <SPAN +CLASS="ERRORCODE" +>Now regenerating the shadow database for all bugs.</SPAN +> + <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The second time you run checksetup.pl, it is recommended you be the same + user as your web server runs under, and that you be sure you have set the + "webservergroup" parameter in localconfig to match the web server's group + name, if any. Under some systems, otherwise, checksetup.pl will goof up + your file permissions and make them unreadable to your web server. + </P +></BLOCKQUOTE +></DIV +> + </P +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The checksetup.pl script is designed so that you can run it at any time + without causing harm. You should run it after any upgrade to Bugzilla. + </P ></BLOCKQUOTE ></DIV ></DIV ><DIV CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN401" +>2.1.2.16. Setting Up Maintainers Manuall (Optional)</A +></H3 +><P +> If you want to add someone else to every group by hand, you can do it + by typing the appropriate MySQL commands. Run '<TT +CLASS="COMPUTEROUTPUT" +> mysql -u root -p bugs</TT +>' + (you may need different parameters, depending on your security settings + according to section 3, above). Then: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>update profiles set groupset=0x7fffffffffffffff + where login_name = 'XXX';</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + replacing XXX with the Bugzilla email address. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN410" +>2.1.2.17. The Whining Cron (Optional)</A +></H3 +><P +> By now you've got a fully functional bugzilla, but what good are bugs + if they're not annoying? To help make those bugs more annoying you can + set up bugzilla's automatic whining system. This can be done by adding + the following command as a daily crontab entry (for help on that see that + crontab man page): + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <B +CLASS="COMMAND" +>cd <your-bugzilla-directory> ; ./whineatnews.pl</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN417" +>2.1.2.18. Bug Graphs (Optional)</A +></H3 +><P +> As long as you installed the GD and Graph::Base Perl modules you might + as well turn on the nifty bugzilla bug reporting graphs. + </P +><P +> Add a cron entry like this to run collectstats daily at 5 after midnight: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>crontab -e</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> 5 0 * * * cd <your-bugzilla-directory> ; ./collectstats.pl + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> After two days have passed you'll be able to view bug graphs from the + Bug Reports page. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN429" +>2.1.2.19. Securing MySQL</A +></H3 +><P +> If you followed the README for setting up your "bugs" and "root" user in + MySQL, much of this should not apply to you. If you are upgrading + an existing installation of Bugzilla, you should pay close attention + to this section. + </P +><P +> Most MySQL installs have "interesting" default security parameters: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +>mysqld defaults to running as root</TD +></TR +><TR +><TD +>it defaults to allowing external network connections</TD +></TR +><TR +><TD +>it has a known port number, and is easy to detect</TD +></TR +><TR +><TD +>it defaults to no passwords whatsoever</TD +></TR +><TR +><TD +>it defaults to allowing "File_Priv"</TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> This means anyone from anywhere on the internet can not only drop the + database with one SQL command, and they can write as root to the system. + </P +><P +> To see your permissions do: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>mysql -u root -p</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>use mysql;</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>show tables;</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>select * from user;</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>select * from db;</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> To fix the gaping holes: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +>DELETE FROM user WHERE User='';</TD +></TR +><TR +><TD +>UPDATE user SET Password=PASSWORD('new_password') WHERE user='root';</TD +></TR +><TR +><TD +> FLUSH PRIVILEGES;</TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> If you're not running "mit-pthreads" you can use: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +>GRANT USAGE ON *.* TO bugs@localhost;</TD +></TR +><TR +><TD +>GRANT ALL ON bugs.* TO bugs@localhost;</TD +></TR +><TR +><TD +>REVOKE DROP ON bugs.* FROM bugs@localhost;</TD +></TR +><TR +><TD +>FLUSH PRIVILEGES;</TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> With "mit-pthreads" you'll need to modify the "globals.pl" Mysql->Connect + line to specify a specific host name instead of "localhost", and accept + external connections: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +>GRANT USAGE ON *.* TO bugs@bounce.hop.com;</TD +></TR +><TR +><TD +>GRANT ALL ON bugs.* TO bugs@bounce.hop.com;</TD +></TR +><TR +><TD +>REVOKE DROP ON bugs.* FROM bugs@bounce.hop.com;</TD +></TR +><TR +><TD +>FLUSH PRIVILEGES;</TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> Consider also: + <P +></P +><OL +TYPE="1" +><LI +><P +> Turning off external networking with "--skip-networking", + unless you have "mit-pthreads", in which case you can't. + Without networking, MySQL connects with a Unix domain socket. + </P +></LI +><LI +><P +> using the --user= option to mysqld to run it as an unprivileged + user. + </P +></LI +><LI +><P +> starting MySQL in a chroot jail + </P +></LI +><LI +><P +> running the httpd in a "chrooted" jail + </P +></LI +><LI +><P +> making sure the MySQL passwords are different from the OS + passwords (MySQL "root" has nothing to do with system "root"). + </P +></LI +><LI +><P +> running MySQL on a separate untrusted machine + </P +></LI +><LI +><P +> making backups ;-) + </P +></LI +></OL +> + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H3 +CLASS="SECTION" +><A +NAME="AEN495" +>2.1.2.20. Installation General Notes</A +></H3 +><DIV +CLASS="SECTION" +><H4 +CLASS="SECTION" +><A +NAME="AEN497" +>2.1.2.20.1. Modifying Your Running System</A +></H4 +><P +> Bugzilla optimizes database lookups by storing all relatively static + information in the versioncache file, located in the data/ subdirectory + under your installation directory (we said before it needs to be writable, + right?!) + </P +><P +> If you make a change to the structural data in your database (the + versions table for example), or to the "constants" encoded in + defparams.pl, you will need to remove the cached content from the data + directory (by doing a "rm data/versioncache"), or your changes won't show + up! + </P +><P +> That file gets automatically regenerated whenever it's more than an + hour old, so Bugzilla will eventually notice your changes by itself, but + generally you want it to notice right away, so that you can test things. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H4 +CLASS="SECTION" +><A +NAME="AEN502" +>2.1.2.20.2. Upgrading From Previous Versions</A +></H4 +><P +> The developers of Bugzilla are constantly adding new tables, columns and + fields. You'll get SQL errors if you just update the code. The strategy + to update is to simply always run the checksetup.pl script whenever + you upgrade your installation of Bugzilla. If you want to see what has + changed, you can read the comments in that file, starting from the end. + </P +></DIV +><DIV +CLASS="SECTION" +><HR><H4 +CLASS="SECTION" +><A +NAME="AEN505" +>2.1.2.20.3. UNIX Installation Instructions History</A +></H4 +><P +> This document was originally adapted from the Bonsai installation + instructions by Terry Weissman <terry@mozilla.org>. + </P +><P +> The February 25, 1999 re-write of this page was done by Ry4an Brase + <ry4an@ry4an.org>, with some edits by Terry Weissman, Bryce Nesbitt, + Martin Pool, & Dan Mosedale (But don't send bug reports to them! + Report them using bugzilla, at http://bugzilla.mozilla.org/enter_bug.cgi , + project Webtools, component Bugzilla). + </P +><P +> This document was heavily modified again Wednesday, March 07 2001 to + reflect changes for Bugzilla 2.12 release by Matthew P. Barnson. The + securing MySQL section should be changed to become standard procedure + for Bugzilla installations. + </P +><P +> Finally, the README in its entirety was marked up in SGML and included into + the Guide on April 24, 2001. + </P +><P +> Comments from people using this Guide for the first time are particularly welcome. + </P +></DIV +></DIV +></DIV +></DIV +><DIV +CLASS="SECTION" ><HR><H1 CLASS="SECTION" ><A @@ -1633,7 +3581,7 @@ CLASS="TIP" >Tip: </B > From Andrew Pearson: <A -NAME="AEN304" +NAME="AEN624" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -1671,6 +3619,149 @@ CLASS="COMMAND" </P ></BLOCKQUOTE ></DIV +><DIV +CLASS="TIP" +><BLOCKQUOTE +CLASS="TIP" +><P +><B +>Tip: </B +>"Brian" had this to add, about upgrading to Bugzilla 2.12 from previous versions:</P +><A +NAME="AEN634" +></A +><BLOCKQUOTE +CLASS="BLOCKQUOTE" +><P +> Hi - I am updating bugzilla to 2.12 so I can tell you what I did (after I + deleted the current dir and copied the files in). + </P +><P +> In checksetup.pl, I did the following... + </P +><DIV +CLASS="PROCEDURE" +><OL +TYPE="1" +><LI +><TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +>my $webservergid = getgrnam($my_webservergroup); + </PRE +></TD +></TR +></TABLE +><P +>to</P +><TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +>my $webservergid = 'Administrators' + </PRE +></TD +></TR +></TABLE +></LI +><LI +><P +> I then ran checksetup.pl + </P +></LI +><LI +><P +> I removed all the encrypt() + <DIV +CLASS="EXAMPLE" +><A +NAME="AEN646" +></A +><P +><B +>Example 2-1. Removing encrypt() for Windows NT installations</B +></P +><P +> Replace this: + <TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +>SendSQL("SELECT encrypt(" . SqlQuote($enteredpwd) . ", " . + SqlQuote(substr($realcryptpwd, 0, 2)) . ")"); +my $enteredcryptpwd = FetchOneColumn(); + </PRE +></TD +></TR +></TABLE +> + with this: + <TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +>my $enteredcryptpwd = $enteredpwd + </PRE +></TD +></TR +></TABLE +> + in cgi.pl. + </P +></DIV +> + </P +></LI +><LI +><P +> I renamed processmail to processmail.pl + </P +></LI +><LI +><P +> I altered the sendmail statements to windmail: + <TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +> +open SENDMAIL, "|\"C:/General/Web/tools/Windmail 4.0 Beta/windmail\" -t > mail.log"; + </PRE +></TD +></TR +></TABLE +> + </P +><P +> The quotes around the dir is for the spaces. mail.log is for the output + </P +></LI +></OL +></DIV +></BLOCKQUOTE +></BLOCKQUOTE +></DIV ></DIV ></DIV ></DIV @@ -1687,7 +3778,7 @@ COLOR="RED" ><P >So you followed the README isntructions to the letter, and just logged into bugzilla with your super-duper god account and you are sitting at the query -screen. Yet, you have nothing to query. Your first act of bisuness needs to be to setup the +screen. Yet, you have nothing to query. Your first act of business needs to be to setup the operating parameters for bugzilla.</P ><DIV CLASS="SECTION" @@ -1710,6 +3801,17 @@ CLASS="PROCEDURE" TYPE="1" ><LI ><P +> Bring up "editparams.cgi" in your web browser. For instance, to edit parameters + at mozilla.org, the URL would be <A +HREF="http://bugzilla.mozilla.org/editparams.cgi" +TARGET="_top" +> http://bugzilla.mozilla.org/editparams.cgi</A +>, also available under the "edit parameters" + link on your query page. + </P +></LI +><LI +><P > Set "maintainer" to <EM >your</EM > email address. @@ -1739,7 +3841,7 @@ TYPE="1" ></LI ><LI ><P -> Set "usebuggroupsentry" to "1" if you want to be able to restrict access to products. +> Set "usebuggroupsentry" to "1" if you want to restrict access to products. Once again, if you are simply testing your installation, I suggest against turning this parameter on; the strict security checking may stop you from being able to modify your new entries. @@ -1776,14 +3878,16 @@ CLASS="NOTE" attempting to commit a change to the database. </P ><P -> If you use the "shadowdb" option, it is only natural that you should turn the "queryagainstshadowdb" +> If you use the "shadowdb" option, + it is only natural that you should turn the "queryagainstshadowdb" option "On" as well. Otherwise you are replicating data into a shadow database for no reason! </P ></LI ><LI ><P > If you have custom logos or HTML you must put in place to fit within your site design guidelines, - place the code in the "headerhtml", "footerhtml", "errorhtml", "bannerhtml", or "blurbhtml" text boxes. + place the code in the "headerhtml", "footerhtml", "errorhtml", + "bannerhtml", or "blurbhtml" text boxes. <DIV CLASS="NOTE" ><BLOCKQUOTE @@ -1791,10 +3895,12 @@ CLASS="NOTE" ><P ><B >Note: </B -> The "headerhtml" text box is the HTML printed out <EM +> The "headerhtml" text box is the HTML printed out + <EM >before</EM > any other code on the page. - If you have a special banner, put the code for it in "bannerhtml". You may want to leave these + If you have a special banner, put the code for it in "bannerhtml". + You may want to leave these settings at the defaults initially. </P ></BLOCKQUOTE @@ -1811,27 +3917,33 @@ CLASS="NOTE" ></LI ><LI ><P -> Set "newemailtech" to "on". Your users will thank you. This is the default in the post-2.12 world. +> Ensure "newemailtech" is "on". + Your users will thank you. This is the default in the post-2.12 world, and is + only an issue if you are upgrading. </P ></LI ><LI ><P -> Do you want to use the qa contact ("useqacontact") and status whiteboard ("usestatuswhiteboard") fields? - These fields are useful because they allow for more flexibility, particularly when you have an existing +> Do you want to use the qa contact ("useqacontact") + and status whiteboard ("usestatuswhiteboard") fields? + These fields are useful because they allow for more flexibility, + particularly when you have an existing Quality Assurance and/or Release Engineering team, but they may not be needed for smaller installations. </P ></LI ><LI ><P -> Set "whinedays" to the amount of days you want to let bugs go in the "New" or "Reopened" state before +> Set "whinedays" to the amount of days you want to let bugs go + in the "New" or "Reopened" state before notifying people they have untouched new bugs. If you do not plan to use this feature, simply do not set up the whining cron job described in the README, or set this value to "0". </P ></LI ><LI ><P -> Set the "commenton" options according to your site policy. It is a wise idea to require comments when users +> Set the "commenton" options according to your site policy. + It is a wise idea to require comments when users resolve, reassign, or reopen bugs. <DIV CLASS="NOTE" @@ -2450,7 +4562,7 @@ NAME="COMPONENTS" <DIV CLASS="EXAMPLE" ><A -NAME="AEN491" +NAME="AEN838" ></A ><P ><B @@ -2459,7 +4571,7 @@ NAME="AEN491" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN493" +NAME="AEN840" ></A ><P ></P @@ -2580,7 +4692,7 @@ NAME="VERSIONS" <DIV CLASS="EXAMPLE" ><A -NAME="AEN520" +NAME="AEN867" ></A ><P ><B @@ -2589,7 +4701,7 @@ NAME="AEN520" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN522" +NAME="AEN869" ></A ><P ></P @@ -2610,7 +4722,7 @@ NAME="AEN522" <DIV CLASS="EXAMPLE" ><A -NAME="AEN524" +NAME="AEN871" ></A ><P ><B @@ -2619,7 +4731,7 @@ NAME="AEN524" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN526" +NAME="AEN873" ></A ><P ></P @@ -2728,7 +4840,7 @@ TYPE="1" ><DIV CLASS="EXAMPLE" ><A -NAME="AEN552" +NAME="AEN899" ></A ><P ><B @@ -2737,7 +4849,7 @@ NAME="AEN552" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN554" +NAME="AEN901" ></A ><P ></P @@ -2901,7 +5013,7 @@ NAME="GROUPS" <DIV CLASS="EXAMPLE" ><A -NAME="AEN590" +NAME="AEN937" ></A ><P ><B @@ -2910,7 +5022,7 @@ NAME="AEN590" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN592" +NAME="AEN939" ></A ><P ></P @@ -3003,7 +5115,7 @@ TYPE="1" <DIV CLASS="EXAMPLE" ><A -NAME="AEN607" +NAME="AEN954" ></A ><P ><B @@ -3012,7 +5124,7 @@ NAME="AEN607" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN609" +NAME="AEN956" ></A ><P ></P @@ -3224,8 +5336,10 @@ TARGET="_top" ></LI ><LI ><P -> Ensure you have adequate access controls for $BUGZILLA_HOME/data/ and $BUGZILLA_HOME/localconfig. - The localconfig file stores your "bugs" user password, which would be terrible to have in the hands +> Ensure you have adequate access controls for $BUGZILLA_HOME/data/, $BUGZILLA_HOME/localconfig, + and $BUGZILLA_HOME/shadow directories. + The localconfig file stores your "bugs" user password, + which would be terrible to have in the hands of a criminal. Also some files under $BUGZILLA_HOME/data store sensitive information. </P ><P @@ -3239,7 +5353,7 @@ TARGET="_top" HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=65572" TARGET="_top" > Bug 65572</A -> for adequate protection in your data/ and shadow/ directories. +> for adequate protection in your data/ and shadow/ directories. </P ><P > Note the instructions which follow are Apache-specific. If you use IIS, Netscape, or other @@ -3280,11 +5394,6 @@ CLASS="LITERALLAYOUT" > </P ></LI -><LI -><P -> - </P -></LI ></OL > </P @@ -3332,11 +5441,14 @@ NAME="WHATIS" > Bugzilla is one example of a class of programs called "Defect Tracking Systems", or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. - At the time Bugzilla was originally written, as a port from Netscape Communications' - "Bugsplat!" program to Perl from TCL, there were very few competitors in the market - for bug-tracking software. Most commercial defect-tracking software vendors at the - time charged enormous licensing fees. Bugzilla quickly became a favorite of the - open-source crowd (with its genesis in the open-source browser project, Mozilla) and + Bugzilla was originally written by Terry Weissman in a programming language called + "TCL", to replace a crappy + bug-tracking database used internally for Netscape Communications. Terry later ported + Bugzilla to + Perl from TCL, and in Perl it remains to this day. + Most commercial defect-tracking software vendors at the + time charged enormous licensing fees, and Bugzilla quickly became a favorite of the + open-source crowd (with its genesis in the open-source browser project, Mozilla). It is now the de-facto standard defect-tracking system against which all others are measured. </P @@ -3382,7 +5494,8 @@ NAME="WHATIS" ></LI ><LI ><P -> integration with several automated software configuration management systems +> available integration with automated software configuration management systems, including + Perforce and CVS. </P ></LI ><LI @@ -3402,6 +5515,12 @@ NAME="WHATIS" no internationalization, and dependence on some nonstandard libraries. </P ><P +> Some recent headway has been made on the query front, however. If you are using the latest + version of Bugzilla, you should see a "simple search" form on the default front page of + your Bugzilla install. Type in two or three search terms and you should pull up some + relevant information. This is also available as "queryhelp.cgi". + </P +><P > Despite these small problems, Bugzilla is very hard to beat. It is under <EM >very</EM > @@ -3468,7 +5587,7 @@ VALIGN="TOP" > Bugzilla is very adaptable to various situations. Known uses currently include IT support queues, Systems Administration deployment management, chip design and development problem tracking (both pre-and-post fabrication), - and software bug tracking for luminaries such as Redhat, Loki software, + and software and hardware bug tracking for luminaries such as Redhat, Loki software, Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to configuration management and replication problems @@ -3521,7 +5640,7 @@ VALIGN="TOP" ></TR ></TABLE ><P -> Bugzilla is a large and complex system. Describing how to use it +> Bugzilla is a large, complex system. Describing how to use it requires some time. If you are only interested in installing or administering a Bugzilla installation, please consult the Installing and Administering Bugzilla portions of this Guide. This section is principally aimed towards @@ -3536,11 +5655,37 @@ HREF="http://landfill.tequilarista.org/" TARGET="_top" > landfill.tequilarista.org</A >. + <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> Some people have run into difficulties completing this tutorial. If + you run into problems, please check the updated, online documentation available + at <A +HREF="http://www.trilobyte.net/barnsons/" +TARGET="_top" +>http://www.trilobyte.net/barnsons</A +>. + If you're still stumped, please subscribe to the newsgroup and provide details of exactly + what's stumping you! If enough people complain, I'll have to fix it in the next + version of this Guide. You can subscribe to the newsgroup at + <A +HREF="news://news.mozilla.org/netscape.public.mozilla.webtools" +TARGET="_top" +> news://news.mozilla.org/netscape.public.mozilla.webtools</A +> + </P +></BLOCKQUOTE +></DIV +> Although Landfill serves as a great introduction to Bugzilla, it does not offer all the options you would have as a user on your own installation of Bugzilla, - nor can it do more than serve as a general introduction to Bugzilla. - However, please use it if you want to - follow this tutorial. + nor can it do more than serve as a general introduction to Bugzilla. Additionally, + Landfill often runs cutting-edge versions of Bugzilla for testing, so some things + may work slightly differently than mentioned here. </P ><DIV CLASS="SECTION" @@ -3742,7 +5887,7 @@ TYPE="1" <DIV CLASS="EXAMPLE" ><A -NAME="AEN745" +NAME="AEN1095" ></A ><P ><B @@ -3751,7 +5896,7 @@ NAME="AEN745" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN747" +NAME="AEN1097" ></A ><P ></P @@ -3803,7 +5948,7 @@ NAME="AEN747" <DIV CLASS="EXAMPLE" ><A -NAME="AEN755" +NAME="AEN1105" ></A ><P ><B @@ -3812,7 +5957,7 @@ NAME="AEN755" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN757" +NAME="AEN1107" ></A ><P ></P @@ -4352,6 +6497,20 @@ CLASS="SECTION" NAME="NOTIFICATION" >4.4.2.1. Email Notification</A ></H3 +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The email notification settings described below have been obsoleted in Bugzilla 2.12, and + this section will be replaced with a comprehensive description of the amazing array of + new options at your disposal. However, in the meantime, throw this chunk out the window + and go crazy with goofing around with different notification options. + </P +></BLOCKQUOTE +></DIV ><P > Ahh, here you can reduce or increase the amount of email sent you from Bugzilla! In the drop-down "Notify me of changes to", select one of @@ -4584,14 +6743,38 @@ NAME="SCM" >5.3. Perforce SCM</A ></H1 ><P -> Richard Brooksby and his team have an integration tool - in public beta. You can find it at +> Richard Brooksby created a Perforce integration tool for Bugzilla and TeamTrack. + You can find the main project page at <A -HREF="http://www.ravenbrook.com/project/p4dt" +HREF="http://www.ravenbrook.com/project/p4dti/" TARGET="_top" > http://www.ravenbrook.com/project/p4dti</A +>. "p4dti" is now an officially + supported product from Perforce, and you can find the "Perforce Public Depot" + p4dti page at <A +HREF="http://public.perforce.com/public/perforce/p4dti/index.html" +TARGET="_top" +> http://public.perforce.com/public/perforce/p4dti/index.html</A >. </P +><P +> Integration of Perforce with Bugzilla, once patches are applied, is fairly seamless. However, + p4dti is a patch against the Bugzilla 2.10 release, not the current 2.12 release. I anticipate + patches for 2.12 will be out shortly. Check the project page regularly for updates, or + take the given patches and patch it manually. p4dti is designed to support multiple defect + trackers, and maintains its own documentation for it. Please consult the pages linked + above for further information. + </P +><P +> Right now, there is no way to synchronize the Bug ID and the Perforce Transaction Number, or + to change the Bug ID to read (PRODUCT).bugID unless you hack it in. Additionally, if you + have synchronization problems, the easiest way to avoid them is to only put the bug + information, comments, etc. into Bugzilla, and not into the Perforce change records. + They will link anyway; merely reference the bug ID fixed in your change description, + and put a comment into Bugzilla + giving the change ID that fixed the Bugzilla bug. It's a process issue, not a technology + question. + </P ></DIV ><DIV CLASS="SECTION" @@ -4620,7 +6803,7 @@ WIDTH="100%" ><TD ><PRE CLASS="SYNOPSIS" ->This section largely contributed by Matthew Tuck</PRE +>Bugzilla's Future. Much of this is the present, now.</PRE ></TD ></TR ></TABLE @@ -4679,7 +6862,11 @@ watching. With this, you could choose whethe dependency and keyword changes, for example.<br> <br> Both of these proposals live at<br> -"http://bugzilla.mozilla.org/show_bug.cgi?id=14137".</P +"http://bugzilla.mozilla.org/show_bug.cgi?id=14137".<br> +Note that they also live at<br> +"http://bugzilla.mozilla.org/show_bug.cgi?id=17464", and the change <br> +has been checked in. This is fixed with Bugzilla 2.12 and is no longer<br> +an issue. Woo-Hoo!</P ></P ></DIV ><DIV @@ -4985,63 +7172,63 @@ HREF="#FAQ_GENERAL" ><DL ><DT >A.1.1. <A -HREF="#AEN947" +HREF="#AEN1302" > Where can I find information about Bugzilla?</A ></DT ><DT >A.1.2. <A -HREF="#AEN953" +HREF="#AEN1308" > What license is Bugzilla distributed under? </A ></DT ><DT >A.1.3. <A -HREF="#AEN959" +HREF="#AEN1314" > How do I get commercial support for Bugzilla? </A ></DT ><DT >A.1.4. <A -HREF="#AEN966" +HREF="#AEN1321" > What major companies or projects are currently using Bugzilla for bug-tracking? </A ></DT ><DT >A.1.5. <A -HREF="#AEN991" +HREF="#AEN1346" > Who maintains Bugzilla? </A ></DT ><DT >A.1.6. <A -HREF="#AEN996" +HREF="#AEN1351" > How does Bugzilla stack up against other bug-tracking databases? </A ></DT ><DT >A.1.7. <A -HREF="#AEN1003" +HREF="#AEN1358" > How do I change my user name in Bugzilla? </A ></DT ><DT >A.1.8. <A -HREF="#AEN1008" +HREF="#AEN1363" > Why doesn't Bugzilla offer this or that feature or compatability with this other tracking software? </A ></DT ><DT >A.1.9. <A -HREF="#AEN1015" +HREF="#AEN1370" > Why MySQL? I'm interested in seeing Bugzilla run on Oracle/Sybase/Msql/PostgreSQL/MSSQL? </A ></DT ><DT >A.1.10. <A -HREF="#AEN1033" +HREF="#AEN1388" > Why do the scripts say "/usr/bonsaitools/bin/perl" instead of "/usr/bin/perl" or something else? </A @@ -5057,19 +7244,19 @@ HREF="#FAQ_REDHAT" ><DL ><DT >A.2.1. <A -HREF="#AEN1046" +HREF="#AEN1405" > What about Red Hat Bugzilla? </A ></DT ><DT >A.2.2. <A -HREF="#AEN1054" +HREF="#AEN1413" > What are the primary benefits of Red Hat Bugzilla? </A ></DT ><DT >A.2.3. <A -HREF="#AEN1082" +HREF="#AEN1441" > What's the current status of Red Hat Bugzilla? </A ></DT @@ -5084,19 +7271,19 @@ HREF="#FAQ_LOKI" ><DL ><DT >A.3.1. <A -HREF="#AEN1097" +HREF="#AEN1457" > What about Loki Bugzilla? </A ></DT ><DT >A.3.2. <A -HREF="#AEN1104" +HREF="#AEN1464" > Who maintains Fenris (Loki Bugzilla) now? </A ></DT ><DT >A.3.3. <A -HREF="#AEN1109" +HREF="#AEN1469" > </A ></DT @@ -5111,41 +7298,41 @@ HREF="#FAQ_PHB" ><DL ><DT >A.4.1. <A -HREF="#AEN1116" +HREF="#AEN1477" > Is Bugzilla web-based or do you have to have specific software or specific operating system on your machine? </A ></DT ><DT >A.4.2. <A -HREF="#AEN1121" +HREF="#AEN1482" > Has anyone you know of already done any Bugzilla integration with Perforce (SCM software)? </A ></DT ><DT >A.4.3. <A -HREF="#AEN1126" +HREF="#AEN1487" > Does Bugzilla allow the user to track multiple projects? </A ></DT ><DT >A.4.4. <A -HREF="#AEN1131" +HREF="#AEN1492" > If I am on many projects, and search for all bugs assigned to me, will Bugzilla list them for me and allow me to sort by project, severity etc? </A ></DT ><DT >A.4.5. <A -HREF="#AEN1136" +HREF="#AEN1497" > Does Bugzilla allow attachments (text, screenshots, urls etc)? If yes, are there any that are NOT allowed? </A ></DT ><DT >A.4.6. <A -HREF="#AEN1141" +HREF="#AEN1502" > Does Bugzilla allow us to define our own priorities and levels? Do we have complete freedom to change the labels of fields and format of them, and the choice of acceptable values? @@ -5153,35 +7340,35 @@ HREF="#AEN1141" ></DT ><DT >A.4.7. <A -HREF="#AEN1146" +HREF="#AEN1507" > Does Bugzilla provide any reporting features, metrics, graphs, etc? You know, the type of stuff that management likes to see. :) </A ></DT ><DT >A.4.8. <A -HREF="#AEN1154" +HREF="#AEN1515" > Is there email notification and if so, what do you see when you get an email? Do you see bug number and title or is it only the number? </A ></DT ><DT >A.4.9. <A -HREF="#AEN1159" +HREF="#AEN1520" > Can email notification be set up to send to multiple people, some on the To List, CC List, BCC List etc? </A ></DT ><DT >A.4.10. <A -HREF="#AEN1164" +HREF="#AEN1525" > If there is email notification, do users have to have any particular type of email application? </A ></DT ><DT >A.4.11. <A -HREF="#AEN1171" +HREF="#AEN1532" > If I just wanted to track certain bugs, as they go through life, can I set it up to alert me via email whenever that bug changes, whether it be owner, status or description etc.? @@ -5189,7 +7376,7 @@ HREF="#AEN1171" ></DT ><DT >A.4.12. <A -HREF="#AEN1176" +HREF="#AEN1537" > Does Bugzilla allow data to be imported and exported? If I had outsiders write up a bug report using a MS Word bug template, could that template be imported into "matching" fields? If I wanted to take the results of a query @@ -5198,7 +7385,7 @@ HREF="#AEN1176" ></DT ><DT >A.4.13. <A -HREF="#AEN1184" +HREF="#AEN1545" > Does Bugzilla allow fields to be added, changed or deleted? If I want to customize the bug submission form to meet our needs, can I do that using our terminology? @@ -5206,47 +7393,47 @@ HREF="#AEN1184" ></DT ><DT >A.4.14. <A -HREF="#AEN1189" +HREF="#AEN1550" > Has anyone converted Bugzilla to another language to be used in other countries? Is it localizable? </A ></DT ><DT >A.4.15. <A -HREF="#AEN1194" +HREF="#AEN1555" > Can a user create and save reports? Can they do this in Word format? Excel format? </A ></DT ><DT >A.4.16. <A -HREF="#AEN1199" +HREF="#AEN1560" > Can a user re-run a report with a new project, same query? </A ></DT ><DT >A.4.17. <A -HREF="#AEN1204" +HREF="#AEN1565" > Can a user modify an existing report and then save it into another name? </A ></DT ><DT >A.4.18. <A -HREF="#AEN1209" +HREF="#AEN1570" > Does Bugzilla have the ability to search by word, phrase, compound search? </A ></DT ><DT >A.4.19. <A -HREF="#AEN1214" +HREF="#AEN1575" > Can the admin person establish separate group and individual user privileges? </A ></DT ><DT >A.4.20. <A -HREF="#AEN1219" +HREF="#AEN1580" > Does Bugzilla provide record locking when there is simultaneous access to the same bug? Does the second person get a notice that the bug is in use or how are they notified? @@ -5254,19 +7441,19 @@ HREF="#AEN1219" ></DT ><DT >A.4.21. <A -HREF="#AEN1224" +HREF="#AEN1585" > Are there any backup features provided? </A ></DT ><DT >A.4.22. <A -HREF="#AEN1230" +HREF="#AEN1591" > Can users be on the system while a backup is in progress? </A ></DT ><DT >A.4.23. <A -HREF="#AEN1235" +HREF="#AEN1596" > What type of human resources are needed to be on staff to install and maintain Bugzilla? Specifically, what type of skills does the person need to have? I need to find out if we were to go with Bugzilla, what types of @@ -5276,7 +7463,7 @@ HREF="#AEN1235" ></DT ><DT >A.4.24. <A -HREF="#AEN1242" +HREF="#AEN1603" > What time frame are we looking at if we decide to hire people to install and maintain the Bugzilla? Is this something that takes hours or weeks to install and a couple of hours per week to maintain and customize or is this @@ -5286,7 +7473,7 @@ HREF="#AEN1242" ></DT ><DT >A.4.25. <A -HREF="#AEN1247" +HREF="#AEN1608" > Is there any licensing fee or other fees for using Bugzilla? Any out-of-pocket cost other than the bodies needed as identified above? </A @@ -5302,19 +7489,19 @@ HREF="#FAQ_INSTALL" ><DL ><DT >A.5.1. <A -HREF="#AEN1254" +HREF="#AEN1615" > How do I download and install Bugzilla? </A ></DT ><DT >A.5.2. <A -HREF="#AEN1260" +HREF="#AEN1621" > How do I install Bugzilla on Windows NT? </A ></DT ><DT >A.5.3. <A -HREF="#AEN1265" +HREF="#AEN1626" > Is there an easy way to change the Bugzilla cookie name? </A ></DT @@ -5329,20 +7516,20 @@ HREF="#FAQ_SECURITY" ><DL ><DT >A.6.1. <A -HREF="#AEN1272" +HREF="#AEN1633" > How do I completely disable MySQL security if it's giving me problems (I've followed the instructions in the README!)? </A ></DT ><DT >A.6.2. <A -HREF="#AEN1278" +HREF="#AEN1639" > Are there any security problems with Bugzilla? </A ></DT ><DT >A.6.3. <A -HREF="#AEN1283" +HREF="#AEN1644" > I've implemented the security fixes mentioned in Chris Yeh's security advisory of 5/10/2000 advising not to run MySQL as root, and am running into problems with MySQL no longer working correctly. @@ -5359,48 +7546,48 @@ HREF="#FAQ_EMAIL" ><DL ><DT >A.7.1. <A -HREF="#AEN1290" +HREF="#AEN1651" > I have a user who doesn't want to receive any more email from Bugzilla. How do I stop it entirely for this user? </A ></DT ><DT >A.7.2. <A -HREF="#AEN1295" +HREF="#AEN1656" > I'm evaluating/testing Bugzilla, and don't want it to send email to anyone but me. How do I do it? </A ></DT ><DT >A.7.3. <A -HREF="#AEN1300" +HREF="#AEN1661" > I want whineatnews.pl to whine at something more, or other than, only new bugs. How do I do it? </A ></DT ><DT >A.7.4. <A -HREF="#AEN1306" +HREF="#AEN1667" > I don't like/want to use Procmail to hand mail off to bug_email.pl. What alternatives do I have? </A ></DT ><DT >A.7.5. <A -HREF="#AEN1313" +HREF="#AEN1674" > How do I set up the email interface to submit/change bugs via email? </A ></DT ><DT >A.7.6. <A -HREF="#AEN1318" +HREF="#AEN1679" > Email takes FOREVER to reach me from bugzilla -- it's extremely slow. What gives? </A ></DT ><DT >A.7.7. <A -HREF="#AEN1325" +HREF="#AEN1686" > How come email never reaches me from bugzilla changes? </A ></DT @@ -5415,60 +7602,60 @@ HREF="#FAQ_DB" ><DL ><DT >A.8.1. <A -HREF="#AEN1333" +HREF="#AEN1694" > I've heard Bugzilla can be used with Oracle? </A ></DT ><DT >A.8.2. <A -HREF="#AEN1338" +HREF="#AEN1699" > Bugs are missing from queries, but exist in the database (and I can pull them up by specifying the bug ID). What's wrong? </A ></DT ><DT >A.8.3. <A -HREF="#AEN1343" +HREF="#AEN1704" > I think my database might be corrupted, or contain invalid entries. What do I do? </A ></DT ><DT >A.8.4. <A -HREF="#AEN1348" +HREF="#AEN1709" > I want to manually edit some entries in my database. How? </A ></DT ><DT >A.8.5. <A -HREF="#AEN1353" +HREF="#AEN1714" > I try to add myself as a user, but Bugzilla always tells me my password is wrong. </A ></DT ><DT >A.8.6. <A -HREF="#AEN1358" +HREF="#AEN1719" > I think I've set up MySQL permissions correctly, but bugzilla still can't connect. </A ></DT ><DT >A.8.7. <A -HREF="#AEN1363" +HREF="#AEN1724" > How do I synchronize bug information among multiple different Bugzilla databases? </A ></DT ><DT >A.8.8. <A -HREF="#AEN1370" +HREF="#AEN1731" > Why do I get bizarre errors when trying to submit data, particularly problems with "groupset"? </A ></DT ><DT >A.8.9. <A -HREF="#AEN1375" +HREF="#AEN1736" > How come even after I delete bugs, the long descriptions show up? </A ></DT @@ -5483,32 +7670,32 @@ HREF="#FAQ_NT" ><DL ><DT >A.9.1. <A -HREF="#AEN1382" +HREF="#AEN1743" > What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)? </A ></DT ><DT >A.9.2. <A -HREF="#AEN1387" +HREF="#AEN1748" > Is there a "Bundle::Bugzilla" equivalent for Win32? </A ></DT ><DT >A.9.3. <A -HREF="#AEN1392" +HREF="#AEN1753" > CGI's are failing with a "something.cgi is not a valid Windows NT application" error. Why? </A ></DT ><DT >A.9.4. <A -HREF="#AEN1400" +HREF="#AEN1761" > Can I have some general instructions on how to make Bugzilla on Win32 work? </A ></DT ><DT >A.9.5. <A -HREF="#AEN1406" +HREF="#AEN1767" > I'm having trouble with the perl modules for NT not being able to talk to to the database. </A @@ -5524,34 +7711,34 @@ HREF="#FAQ_USE" ><DL ><DT >A.10.1. <A -HREF="#AEN1427" +HREF="#AEN1788" > The query page is very confusing. Isn't there a simpler way to query? </A ></DT ><DT >A.10.2. <A -HREF="#AEN1433" +HREF="#AEN1794" > I'm confused by the behavior of the "accept" button in the Show Bug form. Why doesn't it assign the bug to me when I accept it? </A ></DT ><DT >A.10.3. <A -HREF="#AEN1443" +HREF="#AEN1804" > I can't upload anything into the database via the "Create Attachment" link. What am I doing wrong? </A ></DT ><DT >A.10.4. <A -HREF="#AEN1448" +HREF="#AEN1809" > Email submissions to Bugzilla that have attachments end up asking me to save it as a "cgi" file. </A ></DT ><DT >A.10.5. <A -HREF="#AEN1453" +HREF="#AEN1814" > How do I change a keyword in Bugzilla, once some bugs are using it? </A ></DT @@ -5566,13 +7753,20 @@ HREF="#FAQ_HACKING" ><DL ><DT >A.11.1. <A -HREF="#AEN1460" +HREF="#AEN1821" > What bugs are in Bugzilla right now? </A ></DT ><DT >A.11.2. <A -HREF="#AEN1469" +HREF="#AEN1830" +> How can I change the default priority to a null value? For instance, have the default + priority be "---" instead of "P2"? + </A +></DT +><DT +>A.11.3. <A +HREF="#AEN1836" > What's the best way to submit patches? What guidelines should I follow? </A ></DT @@ -5592,7 +7786,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN947" +NAME="AEN1302" ></A ><B >A.1.1. </B @@ -5618,7 +7812,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN953" +NAME="AEN1308" ></A ><B >A.1.2. </B @@ -5645,7 +7839,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN959" +NAME="AEN1314" ></A ><B >A.1.3. </B @@ -5680,7 +7874,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN966" +NAME="AEN1321" ></A ><B >A.1.4. </B @@ -5788,7 +7982,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN991" +NAME="AEN1346" ></A ><B >A.1.5. </B @@ -5816,7 +8010,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN996" +NAME="AEN1351" ></A ><B >A.1.6. </B @@ -5851,7 +8045,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1003" +NAME="AEN1358" ></A ><B >A.1.7. </B @@ -5874,7 +8068,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1008" +NAME="AEN1363" ></A ><B >A.1.8. </B @@ -5912,7 +8106,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1015" +NAME="AEN1370" ></A ><B >A.1.9. </B @@ -5927,7 +8121,7 @@ CLASS="ANSWER" > </B >Terry Weissman answers, <A -NAME="AEN1019" +NAME="AEN1374" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -6003,7 +8197,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1033" +NAME="AEN1388" ></A ><B >A.1.10. </B @@ -6023,7 +8217,7 @@ CLASS="ANSWER" ><P > Here's Terry Weissman's comment, for some historical context: <A -NAME="AEN1038" +NAME="AEN1393" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -6065,13 +8259,30 @@ CLASS="QANDADIV" NAME="FAQ_REDHAT" ></A >2. Red Hat Bugzilla</H3 +><P +> <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> <EM +>This section is no longer up-to-date.</EM +> + Please see the section on "Red Hat Bugzilla" under "Variants" in The Bugzilla Guide. + </P +></BLOCKQUOTE +></DIV +> + </P ><DIV CLASS="QANDAENTRY" ><DIV CLASS="QUESTION" ><P ><A -NAME="AEN1046" +NAME="AEN1405" ></A ><B >A.2.1. </B @@ -6095,7 +8306,7 @@ CLASS="ANSWER" ><P > Dave Lawrence, the original Red Hat Bugzilla maintainer, mentions: <A -NAME="AEN1051" +NAME="AEN1410" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -6118,7 +8329,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1054" +NAME="AEN1413" ></A ><B >A.2.2. </B @@ -6134,7 +8345,7 @@ CLASS="ANSWER" >Dave Lawrence</EM >: <A -NAME="AEN1059" +NAME="AEN1418" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -6250,7 +8461,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1082" +NAME="AEN1441" ></A ><B >A.2.3. </B @@ -6270,7 +8481,8 @@ CLASS="NOTE" ><B >Note: </B > This information is somewhat dated; I last updated it - 7 June 2000. + 7 June 2000. Please see the "Variants" section of "The Bugzilla Guide" + for more up-to-date information regarding Red Hat Bugzilla. </P ></BLOCKQUOTE ></DIV @@ -6279,7 +8491,7 @@ CLASS="NOTE" >Dave Lawrence</EM >: <A -NAME="AEN1089" +NAME="AEN1448" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -6313,7 +8525,7 @@ CLASS="BLOCKQUOTE" thing going to help others that may need it. </P ><P -> As Matt has mentioned it is still using out-dated code and with a +> As Matt has mentioned it is still using out-dated code and with a little help I would like to bring everything up to date for eventual incorporation with the main cvs tree. Due to other duties I have with the company any help with this wiould be @@ -6342,29 +8554,35 @@ CLASS="QANDADIV" NAME="FAQ_LOKI" ></A >3. Loki Bugzilla (AKA Fenris)</H3 -><DIV +><P +> <DIV CLASS="NOTE" ><BLOCKQUOTE CLASS="NOTE" ><P ><B >Note: </B -> Loki's "Fenris" Bugzilla is no longer actively maintained. - It works well enough for Loki. Additionally, the major - differences in Fenris have now been integrated into - the main source tree of Bugzilla, so there's not much - reason to go grab the source. I left this section of the - FAQ principally for historical interest. - </P +> Loki's "Fenris" Bugzilla is based upon the (now ancient) Bugzilla 2.8 + tree, and is no longer actively maintained. + It works well enough for Loki. Additionally, the major + differences in Fenris have now been integrated into + the main source tree of Bugzilla, so there's not much + reason to go grab the source. I leave this section of the + FAQ principally for historical interest, but unless Loki has further + input into Bugzilla's future, it will be deprecated in future versions + of the Guide. + </P ></BLOCKQUOTE ></DIV +> + </P ><DIV CLASS="QANDAENTRY" ><DIV CLASS="QUESTION" ><P ><A -NAME="AEN1097" +NAME="AEN1457" ></A ><B >A.3.1. </B @@ -6379,7 +8597,7 @@ CLASS="ANSWER" > Loki Games has a customized version of Bugzilla available at http://fenris.lokigames.com. From that page, <A -NAME="AEN1101" +NAME="AEN1461" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -6409,7 +8627,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1104" +NAME="AEN1464" ></A ><B >A.3.2. </B @@ -6433,7 +8651,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1109" +NAME="AEN1469" ></A ><B >A.3.3. </B @@ -6449,25 +8667,28 @@ CLASS="QANDADIV" NAME="FAQ_PHB" ></A >4. Pointy-Haired-Boss Questions</H3 -><DIV +><P +> <DIV CLASS="NOTE" ><BLOCKQUOTE CLASS="NOTE" ><P ><B >Note: </B -> The title of this section doesn't mean you're a PHB -- it just means - you probably HAVE a PHB who wants to know this :) - </P +> The title of this section doesn't mean you're a PHB -- it just means + you probably HAVE a PHB who wants to know this :) + </P ></BLOCKQUOTE ></DIV +> + </P ><DIV CLASS="QANDAENTRY" ><DIV CLASS="QUESTION" ><P ><A -NAME="AEN1116" +NAME="AEN1477" ></A ><B >A.4.1. </B @@ -6491,7 +8712,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1121" +NAME="AEN1482" ></A ><B >A.4.2. </B @@ -6518,7 +8739,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1126" +NAME="AEN1487" ></A ><B >A.4.3. </B @@ -6544,7 +8765,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1131" +NAME="AEN1492" ></A ><B >A.4.4. </B @@ -6567,7 +8788,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1136" +NAME="AEN1497" ></A ><B >A.4.5. </B @@ -6595,7 +8816,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1141" +NAME="AEN1502" ></A ><B >A.4.6. </B @@ -6621,7 +8842,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1146" +NAME="AEN1507" ></A ><B >A.4.7. </B @@ -6660,7 +8881,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1154" +NAME="AEN1515" ></A ><B >A.4.8. </B @@ -6685,7 +8906,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1159" +NAME="AEN1520" ></A ><B >A.4.9. </B @@ -6708,7 +8929,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1164" +NAME="AEN1525" ></A ><B >A.4.10. </B @@ -6749,7 +8970,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1171" +NAME="AEN1532" ></A ><B >A.4.11. </B @@ -6776,7 +8997,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1176" +NAME="AEN1537" ></A ><B >A.4.12. </B @@ -6821,7 +9042,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1184" +NAME="AEN1545" ></A ><B >A.4.13. </B @@ -6845,7 +9066,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1189" +NAME="AEN1550" ></A ><B >A.4.14. </B @@ -6871,7 +9092,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1194" +NAME="AEN1555" ></A ><B >A.4.15. </B @@ -6894,7 +9115,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1199" +NAME="AEN1560" ></A ><B >A.4.16. </B @@ -6916,7 +9137,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1204" +NAME="AEN1565" ></A ><B >A.4.17. </B @@ -6939,7 +9160,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1209" +NAME="AEN1570" ></A ><B >A.4.18. </B @@ -6963,7 +9184,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1214" +NAME="AEN1575" ></A ><B >A.4.19. </B @@ -6986,7 +9207,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1219" +NAME="AEN1580" ></A ><B >A.4.20. </B @@ -7011,7 +9232,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1224" +NAME="AEN1585" ></A ><B >A.4.21. </B @@ -7039,7 +9260,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1230" +NAME="AEN1591" ></A ><B >A.4.22. </B @@ -7063,7 +9284,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1235" +NAME="AEN1596" ></A ><B >A.4.23. </B @@ -7102,7 +9323,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1242" +NAME="AEN1603" ></A ><B >A.4.24. </B @@ -7133,7 +9354,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1247" +NAME="AEN1608" ></A ><B >A.4.25. </B @@ -7165,7 +9386,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1254" +NAME="AEN1615" ></A ><B >A.5.1. </B @@ -7193,7 +9414,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1260" +NAME="AEN1621" ></A ><B >A.5.2. </B @@ -7216,7 +9437,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1265" +NAME="AEN1626" ></A ><B >A.5.3. </B @@ -7246,7 +9467,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1272" +NAME="AEN1633" ></A ><B >A.6.1. </B @@ -7274,7 +9495,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1278" +NAME="AEN1639" ></A ><B >A.6.2. </B @@ -7299,7 +9520,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1283" +NAME="AEN1644" ></A ><B >A.6.3. </B @@ -7333,7 +9554,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1290" +NAME="AEN1651" ></A ><B >A.7.1. </B @@ -7357,7 +9578,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1295" +NAME="AEN1656" ></A ><B >A.7.2. </B @@ -7381,7 +9602,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1300" +NAME="AEN1661" ></A ><B >A.7.3. </B @@ -7411,7 +9632,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1306" +NAME="AEN1667" ></A ><B >A.7.4. </B @@ -7427,7 +9648,7 @@ CLASS="ANSWER" > You can call bug_email.pl directly from your aliases file, with an entry like this: <A -NAME="AEN1310" +NAME="AEN1671" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -7448,7 +9669,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1313" +NAME="AEN1674" ></A ><B >A.7.5. </B @@ -7471,7 +9692,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1318" +NAME="AEN1679" ></A ><B >A.7.6. </B @@ -7498,7 +9719,7 @@ CLASS="ANSWER" is unavailable. </P ><P -> This is now a configurable parameter called "sendmailparm", available +> This is now a configurable parameter called "sendmailnow", available from editparams.cgi. </P ></DIV @@ -7509,7 +9730,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1325" +NAME="AEN1686" ></A ><B >A.7.7. </B @@ -7547,7 +9768,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1333" +NAME="AEN1694" ></A ><B >A.8.1. </B @@ -7572,7 +9793,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1338" +NAME="AEN1699" ></A ><B >A.8.2. </B @@ -7607,7 +9828,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1343" +NAME="AEN1704" ></A ><B >A.8.3. </B @@ -7635,7 +9856,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1348" +NAME="AEN1709" ></A ><B >A.8.4. </B @@ -7662,7 +9883,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1353" +NAME="AEN1714" ></A ><B >A.8.5. </B @@ -7686,7 +9907,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1358" +NAME="AEN1719" ></A ><B >A.8.6. </B @@ -7713,7 +9934,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1363" +NAME="AEN1724" ></A ><B >A.8.7. </B @@ -7749,7 +9970,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1370" +NAME="AEN1731" ></A ><B >A.8.8. </B @@ -7775,7 +9996,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1375" +NAME="AEN1736" ></A ><B >A.8.9. </B @@ -7808,7 +10029,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1382" +NAME="AEN1743" ></A ><B >A.9.1. </B @@ -7831,7 +10052,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1387" +NAME="AEN1748" ></A ><B >A.9.2. </B @@ -7855,7 +10076,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1392" +NAME="AEN1753" ></A ><B >A.9.3. </B @@ -7876,7 +10097,7 @@ CLASS="ANSWER" ><P > Microsoft has some advice on this matter, as well: <A -NAME="AEN1397" +NAME="AEN1758" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -7901,7 +10122,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1400" +NAME="AEN1761" ></A ><B >A.9.4. </B @@ -8012,7 +10233,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1406" +NAME="AEN1767" ></A ><B >A.9.5. </B @@ -8087,7 +10308,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1427" +NAME="AEN1788" ></A ><B >A.10.1. </B @@ -8115,7 +10336,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1433" +NAME="AEN1794" ></A ><B >A.10.2. </B @@ -8168,7 +10389,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1443" +NAME="AEN1804" ></A ><B >A.10.3. </B @@ -8193,7 +10414,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1448" +NAME="AEN1809" ></A ><B >A.10.4. </B @@ -8218,7 +10439,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1453" +NAME="AEN1814" ></A ><B >A.10.5. </B @@ -8250,7 +10471,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1460" +NAME="AEN1821" ></A ><B >A.11.1. </B @@ -8294,10 +10515,42 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1469" +NAME="AEN1830" ></A ><B >A.11.2. </B +> How can I change the default priority to a null value? For instance, have the default + priority be "---" instead of "P2"? + </P +></DIV +><DIV +CLASS="ANSWER" +><P +><B +> </B +> This is well-documented here: <A +HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=49862" +TARGET="_top" +> http://bugzilla.mozilla.org/show_bug.cgi?id=49862</A +>. Ultimately, it's as easy + as adding the "---" priority field to your localconfig file in the appropriate area, + re-running checksetup.pl, and then changing the default priority in your browser using + "editparams.cgi". Hmm, now that I think about it, that is kind of a klunky way to handle + it, but for now it's what we have! Although the bug has been closed "resolved wontfix", + there may be a better way to handle this... + </P +></DIV +></DIV +><DIV +CLASS="QANDAENTRY" +><DIV +CLASS="QUESTION" +><P +><A +NAME="AEN1836" +></A +><B +>A.11.3. </B > What's the best way to submit patches? What guidelines should I follow? </P ></DIV @@ -8363,8 +10616,119 @@ TYPE="1" CLASS="APPENDIX" ><HR><H1 ><A +NAME="DOWNLOADLINKS" +>Appendix B. Software Download Links</A +></H1 +><P +> All of these sites are current as of April, 2001. Hopefully + they'll stay current for a while. + </P +><P +> Apache Web Server: <A +HREF="http://www.apache.org/" +TARGET="_top" +>http://www.apache.org</A +> + Optional web server for Bugzilla, but recommended because of broad user base and support. + </P +><P +> Bugzilla: <A +HREF="http://www.mozilla.org/projects/bugzilla/" +TARGET="_top" +> http://www.mozilla.org/projects/bugzilla/</A +> + </P +><P +> MySQL: <A +HREF="http://www.mysql.org/" +TARGET="_top" +>http://www.mysql.org/</A +> + </P +><P +> Perl: <A +HREF="http://www.perl.org" +TARGET="_top" +>http://www.perl.org/</A +> + </P +><P +> CPAN: <A +HREF="http://www.cpan.org/" +TARGET="_top" +>http://www.cpan.org/</A +> + </P +><P +> DBI Perl module: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/</A +> + </P +><P +> Data::Dumper module: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/</A +> + </P +><P +> MySQL related Perl modules: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/</A +> + </P +><P +> TimeDate Perl module collection: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/</A +> + </P +><P +> GD Perl module: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/</A +> + Alternately, you should be able to find the latest version of + GD at <A +HREF="http://www.boutell.com/gd/" +TARGET="_top" +>http://www.boutell.com/gd/</A +> + </P +><P +> Chart::Base module: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/</A +> + </P +><P +> LinuxDoc Software: + <A +HREF="http://www.linuxdoc.org/" +TARGET="_top" +>http://www.linuxdoc.org/</A +> + (for documentation maintenance) + </P +></DIV +><DIV +CLASS="APPENDIX" +><HR><H1 +><A NAME="DATABASE" ->Appendix B. The Bugzilla Database</A +>Appendix C. The Bugzilla Database</A ></H1 ><DIV CLASS="NOTE" @@ -8373,7 +10737,7 @@ CLASS="NOTE" ><P ><B >Note: </B ->This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers? </P +>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers?</P ></BLOCKQUOTE ></DIV ><DIV @@ -8382,7 +10746,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="DBSCHEMA" ->B.1. Database Schema Chart</A +>C.1. Database Schema Chart</A ></H1 ><P > <DIV @@ -8408,7 +10772,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="DBDOC" ->B.2. MySQL Bugzilla Database Introduction</A +>C.2. MySQL Bugzilla Database Introduction</A ></H1 ><P CLASS="LITERALLAYOUT" @@ -8790,7 +11154,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="GRANTTABLES" ->B.3. MySQL Permissions & Grant Tables</A +>C.3. MySQL Permissions & Grant Tables</A ></H1 ><DIV CLASS="NOTE" @@ -8799,7 +11163,13 @@ CLASS="NOTE" ><P ><B >Note: </B ->The following portion of documentation comes from my answer to an old discussion of Keynote, a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the Keynote support group regarding MySQL grant table permissions, and how to use them effectively. It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables since this time, but it serves as a decent introduction and troubleshooting document for grant table issues. I used Keynote to track my troubles until I discovered Bugzilla, which gave me a whole new set of troubles to work on : )</P +>The following portion of documentation comes from my answer to an old discussion of Keystone, + a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the + Keystone support group regarding MySQL grant table permissions, and how to use them effectively. + It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables + since this time, but it serves as a decent introduction and troubleshooting document for grant + table issues. I used Keynote to track my troubles until I discovered Bugzilla, + which gave me a whole new set of troubles to work on : )</P ></BLOCKQUOTE ></DIV ><P @@ -8987,11 +11357,11 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="CLEANUPWORK" ->B.4. Cleaning up after mucking with Bugzilla</A +>C.4. Cleaning up after mucking with Bugzilla</A ></H1 ><P CLASS="LITERALLAYOUT" ->Contributed by Eric Hansen:<br> +>Contributed by Eric Hanson:<br> There are several things, and one trick. There is a small tiny piece of<br> documentation I saw once that said something very important.<br> 1) After pretty much any manual working of the Mysql db, you must<br> @@ -9011,11 +11381,103 @@ in localconfig pertaining to bug_status, this poin ></DIV ></DIV ><DIV +CLASS="CHAPTER" +><HR><H1 +><A +NAME="VARIANTS" +>Chapter 7. Bugzilla Variants</A +></H1 +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> I <EM +>know</EM +> there are more variants than just RedHat Bugzilla out there. + Please help me get information about them, their project status, and benefits there + might be in using them or in using their code in main-tree Bugzilla. + </P +></BLOCKQUOTE +></DIV +><DIV +CLASS="SECTION" +><HR><H1 +CLASS="SECTION" +><A +NAME="RHBUGZILLA" +>7.1. Red Hat Bugzilla</A +></H1 +><P +> Red Hat Bugzilla is probably the most popular Bugzilla variant, aside from Mozilla Bugzilla, + on the planet. + One of the major benefits of Red Hat Bugzilla is the ability to work with Oracle as a + database, as well as MySQL. + Here's what Dave Lawrence had to say about the status of Red Hat Bugzilla, + <A +NAME="AEN1913" +></A +><BLOCKQUOTE +CLASS="BLOCKQUOTE" +><P +CLASS="LITERALLAYOUT" +> Hello. I apologize that I am getting back to you so late. It has been difficult to keep<br> +up with email this past week. I have checked out your updated documentation and I will<br> +have to say very good work. A few notes and additions as follows.<br> +<br> +(ed: from the FAQ)<br> +>For the record, we are not using any template type implementation for the cosmetic changes <br> +>maded to Bugzilla. It is just alot of html changes in the code itself. I admit I may have <br> +>gotten a little carried away with it but the corporate types asked for a more standardized <br> +>interface to match up with other projects relating to Red Hat web sites. A lot of other web <br> +>based internal tools I am working on also look like Bugzilla. <br> +<br> +<br> +This should probably be changed since we are now in fact using Text::Template for most<br> +of the html rendering. You actually state this later in your numbered list.<br> +<br> +Also number 6 contradicts number 8 where number 6 would be the most up to date status<br> +on the Oracle port.<br> +<br> +Additional Information:<br> +-----------------------------<br> +1. Comments are now stored in varchar fields of 4k in size each. If the comment is more<br> +than 4k it is broken up into chunks and given a sort number so each comment can be re<br> +assembled in the correct order. This was done because originally I was storing the comments<br> +in a long datatype which unfortunately cannot be indexed or joined with another table. This<br> +cause the search of text within the long description to be disabled for a long time. That<br> +is now working and is nto showing any noticeble performance hit that I can tell. <br> +<br> +2. Work is being started on internationalizing the Bugzilla source we have to allow our<br> +Japanese customers to enter bug reports into a single bugzilla system. This will probably<br> +be done by using the nvarchar data types supported by Oracle which allows storage of<br> +double byte characters and also the use of the Accept-Language in the http header for <br> +detection by Bugilla of which language to render.<br> +<br> +3. Of course even more cosmetic changes. It is difficult to keep up with the ever <br> +changing faces of www.redhat.com.<br> +<br> +4. Some convenience enhancements in the administration utilities. And more integration<br> +with other internal/external Red Hat web sites.<br> +<br> +I hope this information may prove helpful for your documentation. Please contact<br> +me if you have any more question or I can do anything else.<br> +<br> +Regards<br> + </P +></BLOCKQUOTE +> + </P +></DIV +></DIV +><DIV CLASS="APPENDIX" ><HR><H1 ><A NAME="PATCHES" ->Appendix C. Useful Patches and Utilities for Bugzilla</A +>Appendix D. Useful Patches and Utilities for Bugzilla</A ></H1 ><DIV CLASS="SECTION" @@ -9023,12 +11485,14 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="SETPERL" ->C.1. The setperl.pl Utility</A +>D.1. The setperl.csh Utility</A ></H1 ><P > - You can use the "setperl.pl" utility to quickly and easily + You can use the "setperl.csh" utility to quickly and easily change the path to perl on all your Bugzilla files. + This is a C-shell script; if you do not have "csh" or "tcsh" in the search + path on your system, it will not work! </P ><DIV CLASS="PROCEDURE" @@ -9036,7 +11500,7 @@ CLASS="PROCEDURE" TYPE="1" ><LI ><P -> Download the "setperl.pl" utility to your Bugzilla +> Download the "setperl.csh" utility to your Bugzilla directory and make it executable. </P ><OL @@ -9068,7 +11532,7 @@ CLASS="PROMPT" > <B CLASS="COMMAND" ->wget -O setperl.pl 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</B +>wget -O setperl.csh 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</B > </TT > @@ -9084,7 +11548,7 @@ CLASS="PROMPT" > <B CLASS="COMMAND" ->chmod u+x setperl.pl</B +>chmod u+x setperl.csh</B > </TT > @@ -9162,10 +11626,35 @@ CLASS="PROMPT" > <B CLASS="COMMAND" ->./setperl.pl /your/path/to/perl</B +>./setperl.csh /your/path/to/perl</B > </TT > +<DIV +CLASS="EXAMPLE" +><A +NAME="AEN1963" +></A +><P +><B +>Example D-1. Using Setperl to set your perl path</B +></P +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>./setperl.csh /usr/bin/perl</B +> + </TT +> + </P +></DIV +> </P ></LI ></OL @@ -9177,7 +11666,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="CMDLINE" ->C.2. Command-line Bugzilla Queries</A +>D.2. Command-line Bugzilla Queries</A ></H1 ><P > Users can query Bugzilla from the command line using @@ -9312,7 +11801,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="QUICKSEARCH" ->C.3. The Quicksearch Utility</A +>D.3. The Quicksearch Utility</A ></H1 ><P > Quicksearch is a new, experimental feature of the 2.12 release. @@ -9371,12 +11860,12 @@ CLASS="APPENDIX" ><HR><H1 ><A NAME="GFDL" ->Appendix D. GNU Free Documentation License</A +>Appendix E. GNU Free Documentation License</A ></H1 ><P >Version 1.1, March 2000</P ><A -NAME="AEN1609" +NAME="AEN2019" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -9875,7 +12364,7 @@ NAME="GFDL_HOWTO" a copy of the License in the document and put the following copyright and license notices just after the title page:</P ><A -NAME="AEN1699" +NAME="AEN2109" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -10009,7 +12498,7 @@ NAME="GLOSS_P" ><DIV CLASS="EXAMPLE" ><A -NAME="AEN1735" +NAME="AEN2145" ></A ><P ><B diff --git a/docs/html/about.html b/docs/html/about.html index affb6046f..7133e3cca 100644 --- a/docs/html/about.html +++ b/docs/html/about.html @@ -4,7 +4,7 @@ >About This Guide</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/aboutthisguide.html b/docs/html/aboutthisguide.html index 5e0ae6b67..7a8de6691 100644 --- a/docs/html/aboutthisguide.html +++ b/docs/html/aboutthisguide.html @@ -4,7 +4,7 @@ >Purpose and Scope of this Guide</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/administration.html b/docs/html/administration.html index 0ea5a2ebb..feef30d12 100644 --- a/docs/html/administration.html +++ b/docs/html/administration.html @@ -4,7 +4,7 @@ >Administering Bugzilla</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -98,6 +98,30 @@ HREF="useradmin.html#DEFAULTUSER" HREF="useradmin.html#MANAGEUSERS" >Managing Other Users</A ></DT +><DD +><DL +><DT +>3.2.2.1. <A +HREF="useradmin.html#LOGIN" +>Logging In</A +></DT +><DT +>3.2.2.2. <A +HREF="useradmin.html#CREATENEWUSERS" +>Creating new users</A +></DT +><DT +>3.2.2.3. <A +HREF="useradmin.html#DISABLEUSERS" +>Disabling Users</A +></DT +><DT +>3.2.2.4. <A +HREF="useradmin.html#MODIFYUSERS" +>Modifying Users</A +></DT +></DL +></DD ></DL ></DD ><DT @@ -152,7 +176,7 @@ COLOR="RED" ><P >So you followed the README isntructions to the letter, and just logged into bugzilla with your super-duper god account and you are sitting at the query -screen. Yet, you have nothing to query. Your first act of bisuness needs to be to setup the +screen. Yet, you have nothing to query. Your first act of business needs to be to setup the operating parameters for bugzilla.</P ></DIV ><DIV diff --git a/docs/html/bonsai.html b/docs/html/bonsai.html index e37bf3ca3..ec2fb924a 100644 --- a/docs/html/bonsai.html +++ b/docs/html/bonsai.html @@ -4,7 +4,7 @@ >Bonsai</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/bugprobs.html b/docs/html/bugprobs.html index 0cec6a90a..24805ea35 100644 --- a/docs/html/bugprobs.html +++ b/docs/html/bugprobs.html @@ -4,7 +4,7 @@ >Bug Issues</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/bz30.html b/docs/html/bz30.html index 639240417..b133205be 100644 --- a/docs/html/bz30.html +++ b/docs/html/bz30.html @@ -4,7 +4,7 @@ >Bugzilla 3.0</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/cleanupwork.html b/docs/html/cleanupwork.html index 476c2ce1b..d81c9ff58 100644 --- a/docs/html/cleanupwork.html +++ b/docs/html/cleanupwork.html @@ -4,7 +4,7 @@ >Cleaning up after mucking with Bugzilla</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -16,8 +16,8 @@ REL="PREVIOUS" TITLE="MySQL Permissions & Grant Tables" HREF="granttables.html"><LINK REL="NEXT" -TITLE="Useful Patches and Utilities for Bugzilla" -HREF="patches.html"></HEAD +TITLE="Bugzilla Variants" +HREF="variants.html"></HEAD ><BODY CLASS="SECTION" BGCOLOR="#FFFFFF" @@ -51,13 +51,13 @@ HREF="granttables.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix B. The Bugzilla Database</TD +>Appendix C. The Bugzilla Database</TD ><TD WIDTH="10%" ALIGN="right" VALIGN="bottom" ><A -HREF="patches.html" +HREF="variants.html" >Next</A ></TD ></TR @@ -71,11 +71,11 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="CLEANUPWORK" ->B.4. Cleaning up after mucking with Bugzilla</A +>C.4. Cleaning up after mucking with Bugzilla</A ></H1 ><P CLASS="LITERALLAYOUT" ->Contributed by Eric Hansen:<br> +>Contributed by Eric Hanson:<br> There are several things, and one trick. There is a small tiny piece of<br> documentation I saw once that said something very important.<br> 1) After pretty much any manual working of the Mysql db, you must<br> @@ -124,7 +124,7 @@ WIDTH="33%" ALIGN="right" VALIGN="top" ><A -HREF="patches.html" +HREF="variants.html" >Next</A ></TD ></TR @@ -146,7 +146,7 @@ HREF="database.html" WIDTH="33%" ALIGN="right" VALIGN="top" ->Useful Patches and Utilities for Bugzilla</TD +>Bugzilla Variants</TD ></TR ></TABLE ></DIV diff --git a/docs/html/cmdline.html b/docs/html/cmdline.html index 351fc68ed..a7dcdf0da 100644 --- a/docs/html/cmdline.html +++ b/docs/html/cmdline.html @@ -4,7 +4,7 @@ >Command-line Bugzilla Queries</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -13,7 +13,7 @@ REL="UP" TITLE="Useful Patches and Utilities for Bugzilla" HREF="patches.html"><LINK REL="PREVIOUS" -TITLE="The setperl.pl Utility" +TITLE="The setperl.csh Utility" HREF="setperl.html"><LINK REL="NEXT" TITLE="The Quicksearch Utility" @@ -51,7 +51,7 @@ HREF="setperl.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix C. Useful Patches and Utilities for Bugzilla</TD +>Appendix D. Useful Patches and Utilities for Bugzilla</TD ><TD WIDTH="10%" ALIGN="right" @@ -71,7 +71,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="CMDLINE" ->C.2. Command-line Bugzilla Queries</A +>D.2. Command-line Bugzilla Queries</A ></H1 ><P > Users can query Bugzilla from the command line using @@ -240,7 +240,7 @@ HREF="quicksearch.html" WIDTH="33%" ALIGN="left" VALIGN="top" ->The setperl.pl Utility</TD +>The setperl.csh Utility</TD ><TD WIDTH="34%" ALIGN="center" diff --git a/docs/html/contributors.html b/docs/html/contributors.html index 8963b7dfa..bcc6b29b2 100644 --- a/docs/html/contributors.html +++ b/docs/html/contributors.html @@ -4,7 +4,7 @@ >Contributors</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -74,10 +74,15 @@ NAME="CONTRIBUTORS" >1.6. Contributors</A ></H1 ><P -> Thanks go to these people for significant contributions to this documentation: +> Thanks go to these people for significant contributions + to this documentation (in no particular order): </P ><P -> Zach Lipton, Andrew Pearson, Spencer Smith, Eric Hansen +> Zach Lipton (significant textual contributions), + Andrew Pearson, + Spencer Smith, + Eric Hanson, + Kevin Brannen, </P ></DIV ><DIV diff --git a/docs/html/conventions.html b/docs/html/conventions.html index 30d7e23c1..cd598f8f2 100644 --- a/docs/html/conventions.html +++ b/docs/html/conventions.html @@ -4,7 +4,7 @@ >Document Conventions</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -79,7 +79,7 @@ NAME="CONVENTIONS" ><DIV CLASS="INFORMALTABLE" ><A -NAME="AEN111" +NAME="AEN117" ></A ><P ></P diff --git a/docs/html/copyright.html b/docs/html/copyright.html index 8e3211828..dfae5da01 100644 --- a/docs/html/copyright.html +++ b/docs/html/copyright.html @@ -4,7 +4,7 @@ >Copyright Information</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -74,7 +74,7 @@ NAME="COPYRIGHT" >1.2. Copyright Information</A ></H1 ><A -NAME="AEN51" +NAME="AEN57" ></A ><TABLE BORDER="0" diff --git a/docs/html/credits.html b/docs/html/credits.html index 9810c81f3..41cd51cfc 100644 --- a/docs/html/credits.html +++ b/docs/html/credits.html @@ -4,7 +4,7 @@ >Credits</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/cvs.html b/docs/html/cvs.html index c0a241def..fc4a7cacf 100644 --- a/docs/html/cvs.html +++ b/docs/html/cvs.html @@ -4,7 +4,7 @@ >CVS</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/database.html b/docs/html/database.html index ca2908b92..008c3ec65 100644 --- a/docs/html/database.html +++ b/docs/html/database.html @@ -4,14 +4,14 @@ >The Bugzilla Database</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" HREF="index.html"><LINK REL="PREVIOUS" -TITLE="The Bugzilla FAQ" -HREF="faq.html"><LINK +TITLE="Software Download Links" +HREF="downloadlinks.html"><LINK REL="NEXT" TITLE="Database Schema Chart" HREF="dbschema.html"></HEAD @@ -41,7 +41,7 @@ WIDTH="10%" ALIGN="left" VALIGN="bottom" ><A -HREF="faq.html" +HREF="downloadlinks.html" >Prev</A ></TD ><TD @@ -67,7 +67,7 @@ CLASS="APPENDIX" ><H1 ><A NAME="DATABASE" ->Appendix B. The Bugzilla Database</A +>Appendix C. The Bugzilla Database</A ></H1 ><DIV CLASS="TOC" @@ -77,22 +77,22 @@ CLASS="TOC" >Table of Contents</B ></DT ><DT ->B.1. <A +>C.1. <A HREF="dbschema.html" >Database Schema Chart</A ></DT ><DT ->B.2. <A +>C.2. <A HREF="dbdoc.html" >MySQL Bugzilla Database Introduction</A ></DT ><DT ->B.3. <A +>C.3. <A HREF="granttables.html" >MySQL Permissions & Grant Tables</A ></DT ><DT ->B.4. <A +>C.4. <A HREF="cleanupwork.html" >Cleaning up after mucking with Bugzilla</A ></DT @@ -105,7 +105,7 @@ CLASS="NOTE" ><P ><B >Note: </B ->This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers? </P +>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers?</P ></BLOCKQUOTE ></DIV ></DIV @@ -124,7 +124,7 @@ WIDTH="33%" ALIGN="left" VALIGN="top" ><A -HREF="faq.html" +HREF="downloadlinks.html" >Prev</A ></TD ><TD @@ -149,7 +149,7 @@ HREF="dbschema.html" WIDTH="33%" ALIGN="left" VALIGN="top" ->The Bugzilla FAQ</TD +>Software Download Links</TD ><TD WIDTH="34%" ALIGN="center" diff --git a/docs/html/dbaseintegrity.html b/docs/html/dbaseintegrity.html index e8b6363c0..4ddcd0bed 100644 --- a/docs/html/dbaseintegrity.html +++ b/docs/html/dbaseintegrity.html @@ -4,7 +4,7 @@ >Database Integrity</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/dbdoc.html b/docs/html/dbdoc.html index b6cefe965..d3f4ec024 100644 --- a/docs/html/dbdoc.html +++ b/docs/html/dbdoc.html @@ -4,7 +4,7 @@ >MySQL Bugzilla Database Introduction</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="dbschema.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix B. The Bugzilla Database</TD +>Appendix C. The Bugzilla Database</TD ><TD WIDTH="10%" ALIGN="right" @@ -71,7 +71,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="DBDOC" ->B.2. MySQL Bugzilla Database Introduction</A +>C.2. MySQL Bugzilla Database Introduction</A ></H1 ><P CLASS="LITERALLAYOUT" diff --git a/docs/html/dbschema.html b/docs/html/dbschema.html index 87407b573..0f069365c 100644 --- a/docs/html/dbschema.html +++ b/docs/html/dbschema.html @@ -4,7 +4,7 @@ >Database Schema Chart</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="database.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix B. The Bugzilla Database</TD +>Appendix C. The Bugzilla Database</TD ><TD WIDTH="10%" ALIGN="right" @@ -71,7 +71,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="DBSCHEMA" ->B.1. Database Schema Chart</A +>C.1. Database Schema Chart</A ></H1 ><P > <DIV diff --git a/docs/html/dbschema.jpg b/docs/html/dbschema.jpg Binary files differnew file mode 100644 index 000000000..17e2422e5 --- /dev/null +++ b/docs/html/dbschema.jpg diff --git a/docs/html/disclaimer.html b/docs/html/disclaimer.html index 38e4e5a3e..fb8e1bbaa 100644 --- a/docs/html/disclaimer.html +++ b/docs/html/disclaimer.html @@ -4,7 +4,7 @@ >Disclaimer</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/downloadlinks.html b/docs/html/downloadlinks.html new file mode 100644 index 000000000..897c66157 --- /dev/null +++ b/docs/html/downloadlinks.html @@ -0,0 +1,232 @@ +<HTML +><HEAD +><TITLE +>Software Download Links</TITLE +><META +NAME="GENERATOR" +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 +"><LINK +REL="HOME" +TITLE="The Bugzilla Guide" +HREF="index.html"><LINK +REL="PREVIOUS" +TITLE="The Bugzilla FAQ" +HREF="faq.html"><LINK +REL="NEXT" +TITLE="The Bugzilla Database" +HREF="database.html"></HEAD +><BODY +CLASS="APPENDIX" +BGCOLOR="#FFFFFF" +TEXT="#000000" +LINK="#0000FF" +VLINK="#840084" +ALINK="#0000FF" +><DIV +CLASS="NAVHEADER" +><TABLE +WIDTH="100%" +BORDER="0" +CELLPADDING="0" +CELLSPACING="0" +><TR +><TH +COLSPAN="3" +ALIGN="center" +>The Bugzilla Guide</TH +></TR +><TR +><TD +WIDTH="10%" +ALIGN="left" +VALIGN="bottom" +><A +HREF="faq.html" +>Prev</A +></TD +><TD +WIDTH="80%" +ALIGN="center" +VALIGN="bottom" +></TD +><TD +WIDTH="10%" +ALIGN="right" +VALIGN="bottom" +><A +HREF="database.html" +>Next</A +></TD +></TR +></TABLE +><HR +ALIGN="LEFT" +WIDTH="100%"></DIV +><DIV +CLASS="APPENDIX" +><H1 +><A +NAME="DOWNLOADLINKS" +>Appendix B. Software Download Links</A +></H1 +><P +> All of these sites are current as of April, 2001. Hopefully + they'll stay current for a while. + </P +><P +> Apache Web Server: <A +HREF="http://www.apache.org/" +TARGET="_top" +>http://www.apache.org</A +> + Optional web server for Bugzilla, but recommended because of broad user base and support. + </P +><P +> Bugzilla: <A +HREF="http://www.mozilla.org/projects/bugzilla/" +TARGET="_top" +> http://www.mozilla.org/projects/bugzilla/</A +> + </P +><P +> MySQL: <A +HREF="http://www.mysql.org/" +TARGET="_top" +>http://www.mysql.org/</A +> + </P +><P +> Perl: <A +HREF="http://www.perl.org" +TARGET="_top" +>http://www.perl.org/</A +> + </P +><P +> CPAN: <A +HREF="http://www.cpan.org/" +TARGET="_top" +>http://www.cpan.org/</A +> + </P +><P +> DBI Perl module: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/</A +> + </P +><P +> Data::Dumper module: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/</A +> + </P +><P +> MySQL related Perl modules: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/</A +> + </P +><P +> TimeDate Perl module collection: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/</A +> + </P +><P +> GD Perl module: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/</A +> + Alternately, you should be able to find the latest version of + GD at <A +HREF="http://www.boutell.com/gd/" +TARGET="_top" +>http://www.boutell.com/gd/</A +> + </P +><P +> Chart::Base module: + <A +HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/" +TARGET="_top" +> ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/</A +> + </P +><P +> LinuxDoc Software: + <A +HREF="http://www.linuxdoc.org/" +TARGET="_top" +>http://www.linuxdoc.org/</A +> + (for documentation maintenance) + </P +></DIV +><DIV +CLASS="NAVFOOTER" +><HR +ALIGN="LEFT" +WIDTH="100%"><TABLE +WIDTH="100%" +BORDER="0" +CELLPADDING="0" +CELLSPACING="0" +><TR +><TD +WIDTH="33%" +ALIGN="left" +VALIGN="top" +><A +HREF="faq.html" +>Prev</A +></TD +><TD +WIDTH="34%" +ALIGN="center" +VALIGN="top" +><A +HREF="index.html" +>Home</A +></TD +><TD +WIDTH="33%" +ALIGN="right" +VALIGN="top" +><A +HREF="database.html" +>Next</A +></TD +></TR +><TR +><TD +WIDTH="33%" +ALIGN="left" +VALIGN="top" +>The Bugzilla FAQ</TD +><TD +WIDTH="34%" +ALIGN="center" +VALIGN="top" +> </TD +><TD +WIDTH="33%" +ALIGN="right" +VALIGN="top" +>The Bugzilla Database</TD +></TR +></TABLE +></DIV +></BODY +></HTML +>
\ No newline at end of file diff --git a/docs/html/faq.html b/docs/html/faq.html index 904dbed90..4a2bb7505 100644 --- a/docs/html/faq.html +++ b/docs/html/faq.html @@ -4,7 +4,7 @@ >The Bugzilla FAQ</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -13,8 +13,8 @@ REL="PREVIOUS" TITLE="Bugzilla 3.0" HREF="bz30.html"><LINK REL="NEXT" -TITLE="The Bugzilla Database" -HREF="database.html"></HEAD +TITLE="Software Download Links" +HREF="downloadlinks.html"></HEAD ><BODY CLASS="APPENDIX" BGCOLOR="#FFFFFF" @@ -54,7 +54,7 @@ WIDTH="10%" ALIGN="right" VALIGN="bottom" ><A -HREF="database.html" +HREF="downloadlinks.html" >Next</A ></TD ></TR @@ -81,63 +81,63 @@ HREF="faq.html#FAQ_GENERAL" ><DL ><DT >A.1.1. <A -HREF="faq.html#AEN947" +HREF="faq.html#AEN1302" > Where can I find information about Bugzilla?</A ></DT ><DT >A.1.2. <A -HREF="faq.html#AEN953" +HREF="faq.html#AEN1308" > What license is Bugzilla distributed under? </A ></DT ><DT >A.1.3. <A -HREF="faq.html#AEN959" +HREF="faq.html#AEN1314" > How do I get commercial support for Bugzilla? </A ></DT ><DT >A.1.4. <A -HREF="faq.html#AEN966" +HREF="faq.html#AEN1321" > What major companies or projects are currently using Bugzilla for bug-tracking? </A ></DT ><DT >A.1.5. <A -HREF="faq.html#AEN991" +HREF="faq.html#AEN1346" > Who maintains Bugzilla? </A ></DT ><DT >A.1.6. <A -HREF="faq.html#AEN996" +HREF="faq.html#AEN1351" > How does Bugzilla stack up against other bug-tracking databases? </A ></DT ><DT >A.1.7. <A -HREF="faq.html#AEN1003" +HREF="faq.html#AEN1358" > How do I change my user name in Bugzilla? </A ></DT ><DT >A.1.8. <A -HREF="faq.html#AEN1008" +HREF="faq.html#AEN1363" > Why doesn't Bugzilla offer this or that feature or compatability with this other tracking software? </A ></DT ><DT >A.1.9. <A -HREF="faq.html#AEN1015" +HREF="faq.html#AEN1370" > Why MySQL? I'm interested in seeing Bugzilla run on Oracle/Sybase/Msql/PostgreSQL/MSSQL? </A ></DT ><DT >A.1.10. <A -HREF="faq.html#AEN1033" +HREF="faq.html#AEN1388" > Why do the scripts say "/usr/bonsaitools/bin/perl" instead of "/usr/bin/perl" or something else? </A @@ -153,19 +153,19 @@ HREF="faq.html#FAQ_REDHAT" ><DL ><DT >A.2.1. <A -HREF="faq.html#AEN1046" +HREF="faq.html#AEN1405" > What about Red Hat Bugzilla? </A ></DT ><DT >A.2.2. <A -HREF="faq.html#AEN1054" +HREF="faq.html#AEN1413" > What are the primary benefits of Red Hat Bugzilla? </A ></DT ><DT >A.2.3. <A -HREF="faq.html#AEN1082" +HREF="faq.html#AEN1441" > What's the current status of Red Hat Bugzilla? </A ></DT @@ -180,19 +180,19 @@ HREF="faq.html#FAQ_LOKI" ><DL ><DT >A.3.1. <A -HREF="faq.html#AEN1097" +HREF="faq.html#AEN1457" > What about Loki Bugzilla? </A ></DT ><DT >A.3.2. <A -HREF="faq.html#AEN1104" +HREF="faq.html#AEN1464" > Who maintains Fenris (Loki Bugzilla) now? </A ></DT ><DT >A.3.3. <A -HREF="faq.html#AEN1109" +HREF="faq.html#AEN1469" > </A ></DT @@ -207,41 +207,41 @@ HREF="faq.html#FAQ_PHB" ><DL ><DT >A.4.1. <A -HREF="faq.html#AEN1116" +HREF="faq.html#AEN1477" > Is Bugzilla web-based or do you have to have specific software or specific operating system on your machine? </A ></DT ><DT >A.4.2. <A -HREF="faq.html#AEN1121" +HREF="faq.html#AEN1482" > Has anyone you know of already done any Bugzilla integration with Perforce (SCM software)? </A ></DT ><DT >A.4.3. <A -HREF="faq.html#AEN1126" +HREF="faq.html#AEN1487" > Does Bugzilla allow the user to track multiple projects? </A ></DT ><DT >A.4.4. <A -HREF="faq.html#AEN1131" +HREF="faq.html#AEN1492" > If I am on many projects, and search for all bugs assigned to me, will Bugzilla list them for me and allow me to sort by project, severity etc? </A ></DT ><DT >A.4.5. <A -HREF="faq.html#AEN1136" +HREF="faq.html#AEN1497" > Does Bugzilla allow attachments (text, screenshots, urls etc)? If yes, are there any that are NOT allowed? </A ></DT ><DT >A.4.6. <A -HREF="faq.html#AEN1141" +HREF="faq.html#AEN1502" > Does Bugzilla allow us to define our own priorities and levels? Do we have complete freedom to change the labels of fields and format of them, and the choice of acceptable values? @@ -249,35 +249,35 @@ HREF="faq.html#AEN1141" ></DT ><DT >A.4.7. <A -HREF="faq.html#AEN1146" +HREF="faq.html#AEN1507" > Does Bugzilla provide any reporting features, metrics, graphs, etc? You know, the type of stuff that management likes to see. :) </A ></DT ><DT >A.4.8. <A -HREF="faq.html#AEN1154" +HREF="faq.html#AEN1515" > Is there email notification and if so, what do you see when you get an email? Do you see bug number and title or is it only the number? </A ></DT ><DT >A.4.9. <A -HREF="faq.html#AEN1159" +HREF="faq.html#AEN1520" > Can email notification be set up to send to multiple people, some on the To List, CC List, BCC List etc? </A ></DT ><DT >A.4.10. <A -HREF="faq.html#AEN1164" +HREF="faq.html#AEN1525" > If there is email notification, do users have to have any particular type of email application? </A ></DT ><DT >A.4.11. <A -HREF="faq.html#AEN1171" +HREF="faq.html#AEN1532" > If I just wanted to track certain bugs, as they go through life, can I set it up to alert me via email whenever that bug changes, whether it be owner, status or description etc.? @@ -285,7 +285,7 @@ HREF="faq.html#AEN1171" ></DT ><DT >A.4.12. <A -HREF="faq.html#AEN1176" +HREF="faq.html#AEN1537" > Does Bugzilla allow data to be imported and exported? If I had outsiders write up a bug report using a MS Word bug template, could that template be imported into "matching" fields? If I wanted to take the results of a query @@ -294,7 +294,7 @@ HREF="faq.html#AEN1176" ></DT ><DT >A.4.13. <A -HREF="faq.html#AEN1184" +HREF="faq.html#AEN1545" > Does Bugzilla allow fields to be added, changed or deleted? If I want to customize the bug submission form to meet our needs, can I do that using our terminology? @@ -302,47 +302,47 @@ HREF="faq.html#AEN1184" ></DT ><DT >A.4.14. <A -HREF="faq.html#AEN1189" +HREF="faq.html#AEN1550" > Has anyone converted Bugzilla to another language to be used in other countries? Is it localizable? </A ></DT ><DT >A.4.15. <A -HREF="faq.html#AEN1194" +HREF="faq.html#AEN1555" > Can a user create and save reports? Can they do this in Word format? Excel format? </A ></DT ><DT >A.4.16. <A -HREF="faq.html#AEN1199" +HREF="faq.html#AEN1560" > Can a user re-run a report with a new project, same query? </A ></DT ><DT >A.4.17. <A -HREF="faq.html#AEN1204" +HREF="faq.html#AEN1565" > Can a user modify an existing report and then save it into another name? </A ></DT ><DT >A.4.18. <A -HREF="faq.html#AEN1209" +HREF="faq.html#AEN1570" > Does Bugzilla have the ability to search by word, phrase, compound search? </A ></DT ><DT >A.4.19. <A -HREF="faq.html#AEN1214" +HREF="faq.html#AEN1575" > Can the admin person establish separate group and individual user privileges? </A ></DT ><DT >A.4.20. <A -HREF="faq.html#AEN1219" +HREF="faq.html#AEN1580" > Does Bugzilla provide record locking when there is simultaneous access to the same bug? Does the second person get a notice that the bug is in use or how are they notified? @@ -350,19 +350,19 @@ HREF="faq.html#AEN1219" ></DT ><DT >A.4.21. <A -HREF="faq.html#AEN1224" +HREF="faq.html#AEN1585" > Are there any backup features provided? </A ></DT ><DT >A.4.22. <A -HREF="faq.html#AEN1230" +HREF="faq.html#AEN1591" > Can users be on the system while a backup is in progress? </A ></DT ><DT >A.4.23. <A -HREF="faq.html#AEN1235" +HREF="faq.html#AEN1596" > What type of human resources are needed to be on staff to install and maintain Bugzilla? Specifically, what type of skills does the person need to have? I need to find out if we were to go with Bugzilla, what types of @@ -372,7 +372,7 @@ HREF="faq.html#AEN1235" ></DT ><DT >A.4.24. <A -HREF="faq.html#AEN1242" +HREF="faq.html#AEN1603" > What time frame are we looking at if we decide to hire people to install and maintain the Bugzilla? Is this something that takes hours or weeks to install and a couple of hours per week to maintain and customize or is this @@ -382,7 +382,7 @@ HREF="faq.html#AEN1242" ></DT ><DT >A.4.25. <A -HREF="faq.html#AEN1247" +HREF="faq.html#AEN1608" > Is there any licensing fee or other fees for using Bugzilla? Any out-of-pocket cost other than the bodies needed as identified above? </A @@ -398,19 +398,19 @@ HREF="faq.html#FAQ_INSTALL" ><DL ><DT >A.5.1. <A -HREF="faq.html#AEN1254" +HREF="faq.html#AEN1615" > How do I download and install Bugzilla? </A ></DT ><DT >A.5.2. <A -HREF="faq.html#AEN1260" +HREF="faq.html#AEN1621" > How do I install Bugzilla on Windows NT? </A ></DT ><DT >A.5.3. <A -HREF="faq.html#AEN1265" +HREF="faq.html#AEN1626" > Is there an easy way to change the Bugzilla cookie name? </A ></DT @@ -425,20 +425,20 @@ HREF="faq.html#FAQ_SECURITY" ><DL ><DT >A.6.1. <A -HREF="faq.html#AEN1272" +HREF="faq.html#AEN1633" > How do I completely disable MySQL security if it's giving me problems (I've followed the instructions in the README!)? </A ></DT ><DT >A.6.2. <A -HREF="faq.html#AEN1278" +HREF="faq.html#AEN1639" > Are there any security problems with Bugzilla? </A ></DT ><DT >A.6.3. <A -HREF="faq.html#AEN1283" +HREF="faq.html#AEN1644" > I've implemented the security fixes mentioned in Chris Yeh's security advisory of 5/10/2000 advising not to run MySQL as root, and am running into problems with MySQL no longer working correctly. @@ -455,48 +455,48 @@ HREF="faq.html#FAQ_EMAIL" ><DL ><DT >A.7.1. <A -HREF="faq.html#AEN1290" +HREF="faq.html#AEN1651" > I have a user who doesn't want to receive any more email from Bugzilla. How do I stop it entirely for this user? </A ></DT ><DT >A.7.2. <A -HREF="faq.html#AEN1295" +HREF="faq.html#AEN1656" > I'm evaluating/testing Bugzilla, and don't want it to send email to anyone but me. How do I do it? </A ></DT ><DT >A.7.3. <A -HREF="faq.html#AEN1300" +HREF="faq.html#AEN1661" > I want whineatnews.pl to whine at something more, or other than, only new bugs. How do I do it? </A ></DT ><DT >A.7.4. <A -HREF="faq.html#AEN1306" +HREF="faq.html#AEN1667" > I don't like/want to use Procmail to hand mail off to bug_email.pl. What alternatives do I have? </A ></DT ><DT >A.7.5. <A -HREF="faq.html#AEN1313" +HREF="faq.html#AEN1674" > How do I set up the email interface to submit/change bugs via email? </A ></DT ><DT >A.7.6. <A -HREF="faq.html#AEN1318" +HREF="faq.html#AEN1679" > Email takes FOREVER to reach me from bugzilla -- it's extremely slow. What gives? </A ></DT ><DT >A.7.7. <A -HREF="faq.html#AEN1325" +HREF="faq.html#AEN1686" > How come email never reaches me from bugzilla changes? </A ></DT @@ -511,60 +511,60 @@ HREF="faq.html#FAQ_DB" ><DL ><DT >A.8.1. <A -HREF="faq.html#AEN1333" +HREF="faq.html#AEN1694" > I've heard Bugzilla can be used with Oracle? </A ></DT ><DT >A.8.2. <A -HREF="faq.html#AEN1338" +HREF="faq.html#AEN1699" > Bugs are missing from queries, but exist in the database (and I can pull them up by specifying the bug ID). What's wrong? </A ></DT ><DT >A.8.3. <A -HREF="faq.html#AEN1343" +HREF="faq.html#AEN1704" > I think my database might be corrupted, or contain invalid entries. What do I do? </A ></DT ><DT >A.8.4. <A -HREF="faq.html#AEN1348" +HREF="faq.html#AEN1709" > I want to manually edit some entries in my database. How? </A ></DT ><DT >A.8.5. <A -HREF="faq.html#AEN1353" +HREF="faq.html#AEN1714" > I try to add myself as a user, but Bugzilla always tells me my password is wrong. </A ></DT ><DT >A.8.6. <A -HREF="faq.html#AEN1358" +HREF="faq.html#AEN1719" > I think I've set up MySQL permissions correctly, but bugzilla still can't connect. </A ></DT ><DT >A.8.7. <A -HREF="faq.html#AEN1363" +HREF="faq.html#AEN1724" > How do I synchronize bug information among multiple different Bugzilla databases? </A ></DT ><DT >A.8.8. <A -HREF="faq.html#AEN1370" +HREF="faq.html#AEN1731" > Why do I get bizarre errors when trying to submit data, particularly problems with "groupset"? </A ></DT ><DT >A.8.9. <A -HREF="faq.html#AEN1375" +HREF="faq.html#AEN1736" > How come even after I delete bugs, the long descriptions show up? </A ></DT @@ -579,32 +579,32 @@ HREF="faq.html#FAQ_NT" ><DL ><DT >A.9.1. <A -HREF="faq.html#AEN1382" +HREF="faq.html#AEN1743" > What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)? </A ></DT ><DT >A.9.2. <A -HREF="faq.html#AEN1387" +HREF="faq.html#AEN1748" > Is there a "Bundle::Bugzilla" equivalent for Win32? </A ></DT ><DT >A.9.3. <A -HREF="faq.html#AEN1392" +HREF="faq.html#AEN1753" > CGI's are failing with a "something.cgi is not a valid Windows NT application" error. Why? </A ></DT ><DT >A.9.4. <A -HREF="faq.html#AEN1400" +HREF="faq.html#AEN1761" > Can I have some general instructions on how to make Bugzilla on Win32 work? </A ></DT ><DT >A.9.5. <A -HREF="faq.html#AEN1406" +HREF="faq.html#AEN1767" > I'm having trouble with the perl modules for NT not being able to talk to to the database. </A @@ -620,34 +620,34 @@ HREF="faq.html#FAQ_USE" ><DL ><DT >A.10.1. <A -HREF="faq.html#AEN1427" +HREF="faq.html#AEN1788" > The query page is very confusing. Isn't there a simpler way to query? </A ></DT ><DT >A.10.2. <A -HREF="faq.html#AEN1433" +HREF="faq.html#AEN1794" > I'm confused by the behavior of the "accept" button in the Show Bug form. Why doesn't it assign the bug to me when I accept it? </A ></DT ><DT >A.10.3. <A -HREF="faq.html#AEN1443" +HREF="faq.html#AEN1804" > I can't upload anything into the database via the "Create Attachment" link. What am I doing wrong? </A ></DT ><DT >A.10.4. <A -HREF="faq.html#AEN1448" +HREF="faq.html#AEN1809" > Email submissions to Bugzilla that have attachments end up asking me to save it as a "cgi" file. </A ></DT ><DT >A.10.5. <A -HREF="faq.html#AEN1453" +HREF="faq.html#AEN1814" > How do I change a keyword in Bugzilla, once some bugs are using it? </A ></DT @@ -662,13 +662,20 @@ HREF="faq.html#FAQ_HACKING" ><DL ><DT >A.11.1. <A -HREF="faq.html#AEN1460" +HREF="faq.html#AEN1821" > What bugs are in Bugzilla right now? </A ></DT ><DT >A.11.2. <A -HREF="faq.html#AEN1469" +HREF="faq.html#AEN1830" +> How can I change the default priority to a null value? For instance, have the default + priority be "---" instead of "P2"? + </A +></DT +><DT +>A.11.3. <A +HREF="faq.html#AEN1836" > What's the best way to submit patches? What guidelines should I follow? </A ></DT @@ -688,7 +695,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN947" +NAME="AEN1302" ></A ><B >A.1.1. </B @@ -714,7 +721,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN953" +NAME="AEN1308" ></A ><B >A.1.2. </B @@ -741,7 +748,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN959" +NAME="AEN1314" ></A ><B >A.1.3. </B @@ -776,7 +783,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN966" +NAME="AEN1321" ></A ><B >A.1.4. </B @@ -884,7 +891,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN991" +NAME="AEN1346" ></A ><B >A.1.5. </B @@ -912,7 +919,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN996" +NAME="AEN1351" ></A ><B >A.1.6. </B @@ -947,7 +954,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1003" +NAME="AEN1358" ></A ><B >A.1.7. </B @@ -970,7 +977,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1008" +NAME="AEN1363" ></A ><B >A.1.8. </B @@ -1008,7 +1015,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1015" +NAME="AEN1370" ></A ><B >A.1.9. </B @@ -1023,7 +1030,7 @@ CLASS="ANSWER" > </B >Terry Weissman answers, <A -NAME="AEN1019" +NAME="AEN1374" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -1099,7 +1106,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1033" +NAME="AEN1388" ></A ><B >A.1.10. </B @@ -1119,7 +1126,7 @@ CLASS="ANSWER" ><P > Here's Terry Weissman's comment, for some historical context: <A -NAME="AEN1038" +NAME="AEN1393" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -1161,13 +1168,30 @@ CLASS="QANDADIV" NAME="FAQ_REDHAT" ></A >2. Red Hat Bugzilla</H3 +><P +> <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> <EM +>This section is no longer up-to-date.</EM +> + Please see the section on "Red Hat Bugzilla" under "Variants" in The Bugzilla Guide. + </P +></BLOCKQUOTE +></DIV +> + </P ><DIV CLASS="QANDAENTRY" ><DIV CLASS="QUESTION" ><P ><A -NAME="AEN1046" +NAME="AEN1405" ></A ><B >A.2.1. </B @@ -1191,7 +1215,7 @@ CLASS="ANSWER" ><P > Dave Lawrence, the original Red Hat Bugzilla maintainer, mentions: <A -NAME="AEN1051" +NAME="AEN1410" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -1214,7 +1238,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1054" +NAME="AEN1413" ></A ><B >A.2.2. </B @@ -1230,7 +1254,7 @@ CLASS="ANSWER" >Dave Lawrence</EM >: <A -NAME="AEN1059" +NAME="AEN1418" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -1346,7 +1370,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1082" +NAME="AEN1441" ></A ><B >A.2.3. </B @@ -1366,7 +1390,8 @@ CLASS="NOTE" ><B >Note: </B > This information is somewhat dated; I last updated it - 7 June 2000. + 7 June 2000. Please see the "Variants" section of "The Bugzilla Guide" + for more up-to-date information regarding Red Hat Bugzilla. </P ></BLOCKQUOTE ></DIV @@ -1375,7 +1400,7 @@ CLASS="NOTE" >Dave Lawrence</EM >: <A -NAME="AEN1089" +NAME="AEN1448" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -1409,7 +1434,7 @@ CLASS="BLOCKQUOTE" thing going to help others that may need it. </P ><P -> As Matt has mentioned it is still using out-dated code and with a +> As Matt has mentioned it is still using out-dated code and with a little help I would like to bring everything up to date for eventual incorporation with the main cvs tree. Due to other duties I have with the company any help with this wiould be @@ -1438,29 +1463,35 @@ CLASS="QANDADIV" NAME="FAQ_LOKI" ></A >3. Loki Bugzilla (AKA Fenris)</H3 -><DIV +><P +> <DIV CLASS="NOTE" ><BLOCKQUOTE CLASS="NOTE" ><P ><B >Note: </B -> Loki's "Fenris" Bugzilla is no longer actively maintained. - It works well enough for Loki. Additionally, the major - differences in Fenris have now been integrated into - the main source tree of Bugzilla, so there's not much - reason to go grab the source. I left this section of the - FAQ principally for historical interest. - </P +> Loki's "Fenris" Bugzilla is based upon the (now ancient) Bugzilla 2.8 + tree, and is no longer actively maintained. + It works well enough for Loki. Additionally, the major + differences in Fenris have now been integrated into + the main source tree of Bugzilla, so there's not much + reason to go grab the source. I leave this section of the + FAQ principally for historical interest, but unless Loki has further + input into Bugzilla's future, it will be deprecated in future versions + of the Guide. + </P ></BLOCKQUOTE ></DIV +> + </P ><DIV CLASS="QANDAENTRY" ><DIV CLASS="QUESTION" ><P ><A -NAME="AEN1097" +NAME="AEN1457" ></A ><B >A.3.1. </B @@ -1475,7 +1506,7 @@ CLASS="ANSWER" > Loki Games has a customized version of Bugzilla available at http://fenris.lokigames.com. From that page, <A -NAME="AEN1101" +NAME="AEN1461" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -1505,7 +1536,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1104" +NAME="AEN1464" ></A ><B >A.3.2. </B @@ -1529,7 +1560,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1109" +NAME="AEN1469" ></A ><B >A.3.3. </B @@ -1545,25 +1576,28 @@ CLASS="QANDADIV" NAME="FAQ_PHB" ></A >4. Pointy-Haired-Boss Questions</H3 -><DIV +><P +> <DIV CLASS="NOTE" ><BLOCKQUOTE CLASS="NOTE" ><P ><B >Note: </B -> The title of this section doesn't mean you're a PHB -- it just means - you probably HAVE a PHB who wants to know this :) - </P +> The title of this section doesn't mean you're a PHB -- it just means + you probably HAVE a PHB who wants to know this :) + </P ></BLOCKQUOTE ></DIV +> + </P ><DIV CLASS="QANDAENTRY" ><DIV CLASS="QUESTION" ><P ><A -NAME="AEN1116" +NAME="AEN1477" ></A ><B >A.4.1. </B @@ -1587,7 +1621,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1121" +NAME="AEN1482" ></A ><B >A.4.2. </B @@ -1614,7 +1648,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1126" +NAME="AEN1487" ></A ><B >A.4.3. </B @@ -1640,7 +1674,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1131" +NAME="AEN1492" ></A ><B >A.4.4. </B @@ -1663,7 +1697,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1136" +NAME="AEN1497" ></A ><B >A.4.5. </B @@ -1691,7 +1725,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1141" +NAME="AEN1502" ></A ><B >A.4.6. </B @@ -1717,7 +1751,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1146" +NAME="AEN1507" ></A ><B >A.4.7. </B @@ -1756,7 +1790,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1154" +NAME="AEN1515" ></A ><B >A.4.8. </B @@ -1781,7 +1815,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1159" +NAME="AEN1520" ></A ><B >A.4.9. </B @@ -1804,7 +1838,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1164" +NAME="AEN1525" ></A ><B >A.4.10. </B @@ -1845,7 +1879,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1171" +NAME="AEN1532" ></A ><B >A.4.11. </B @@ -1872,7 +1906,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1176" +NAME="AEN1537" ></A ><B >A.4.12. </B @@ -1917,7 +1951,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1184" +NAME="AEN1545" ></A ><B >A.4.13. </B @@ -1941,7 +1975,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1189" +NAME="AEN1550" ></A ><B >A.4.14. </B @@ -1967,7 +2001,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1194" +NAME="AEN1555" ></A ><B >A.4.15. </B @@ -1990,7 +2024,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1199" +NAME="AEN1560" ></A ><B >A.4.16. </B @@ -2012,7 +2046,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1204" +NAME="AEN1565" ></A ><B >A.4.17. </B @@ -2035,7 +2069,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1209" +NAME="AEN1570" ></A ><B >A.4.18. </B @@ -2059,7 +2093,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1214" +NAME="AEN1575" ></A ><B >A.4.19. </B @@ -2082,7 +2116,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1219" +NAME="AEN1580" ></A ><B >A.4.20. </B @@ -2107,7 +2141,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1224" +NAME="AEN1585" ></A ><B >A.4.21. </B @@ -2135,7 +2169,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1230" +NAME="AEN1591" ></A ><B >A.4.22. </B @@ -2159,7 +2193,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1235" +NAME="AEN1596" ></A ><B >A.4.23. </B @@ -2198,7 +2232,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1242" +NAME="AEN1603" ></A ><B >A.4.24. </B @@ -2229,7 +2263,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1247" +NAME="AEN1608" ></A ><B >A.4.25. </B @@ -2261,7 +2295,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1254" +NAME="AEN1615" ></A ><B >A.5.1. </B @@ -2289,7 +2323,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1260" +NAME="AEN1621" ></A ><B >A.5.2. </B @@ -2312,7 +2346,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1265" +NAME="AEN1626" ></A ><B >A.5.3. </B @@ -2342,7 +2376,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1272" +NAME="AEN1633" ></A ><B >A.6.1. </B @@ -2370,7 +2404,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1278" +NAME="AEN1639" ></A ><B >A.6.2. </B @@ -2395,7 +2429,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1283" +NAME="AEN1644" ></A ><B >A.6.3. </B @@ -2429,7 +2463,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1290" +NAME="AEN1651" ></A ><B >A.7.1. </B @@ -2453,7 +2487,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1295" +NAME="AEN1656" ></A ><B >A.7.2. </B @@ -2477,7 +2511,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1300" +NAME="AEN1661" ></A ><B >A.7.3. </B @@ -2507,7 +2541,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1306" +NAME="AEN1667" ></A ><B >A.7.4. </B @@ -2523,7 +2557,7 @@ CLASS="ANSWER" > You can call bug_email.pl directly from your aliases file, with an entry like this: <A -NAME="AEN1310" +NAME="AEN1671" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -2544,7 +2578,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1313" +NAME="AEN1674" ></A ><B >A.7.5. </B @@ -2567,7 +2601,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1318" +NAME="AEN1679" ></A ><B >A.7.6. </B @@ -2594,7 +2628,7 @@ CLASS="ANSWER" is unavailable. </P ><P -> This is now a configurable parameter called "sendmailparm", available +> This is now a configurable parameter called "sendmailnow", available from editparams.cgi. </P ></DIV @@ -2605,7 +2639,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1325" +NAME="AEN1686" ></A ><B >A.7.7. </B @@ -2643,7 +2677,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1333" +NAME="AEN1694" ></A ><B >A.8.1. </B @@ -2668,7 +2702,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1338" +NAME="AEN1699" ></A ><B >A.8.2. </B @@ -2703,7 +2737,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1343" +NAME="AEN1704" ></A ><B >A.8.3. </B @@ -2731,7 +2765,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1348" +NAME="AEN1709" ></A ><B >A.8.4. </B @@ -2758,7 +2792,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1353" +NAME="AEN1714" ></A ><B >A.8.5. </B @@ -2782,7 +2816,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1358" +NAME="AEN1719" ></A ><B >A.8.6. </B @@ -2809,7 +2843,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1363" +NAME="AEN1724" ></A ><B >A.8.7. </B @@ -2845,7 +2879,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1370" +NAME="AEN1731" ></A ><B >A.8.8. </B @@ -2871,7 +2905,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1375" +NAME="AEN1736" ></A ><B >A.8.9. </B @@ -2904,7 +2938,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1382" +NAME="AEN1743" ></A ><B >A.9.1. </B @@ -2927,7 +2961,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1387" +NAME="AEN1748" ></A ><B >A.9.2. </B @@ -2951,7 +2985,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1392" +NAME="AEN1753" ></A ><B >A.9.3. </B @@ -2972,7 +3006,7 @@ CLASS="ANSWER" ><P > Microsoft has some advice on this matter, as well: <A -NAME="AEN1397" +NAME="AEN1758" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -2997,7 +3031,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1400" +NAME="AEN1761" ></A ><B >A.9.4. </B @@ -3108,7 +3142,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1406" +NAME="AEN1767" ></A ><B >A.9.5. </B @@ -3183,7 +3217,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1427" +NAME="AEN1788" ></A ><B >A.10.1. </B @@ -3211,7 +3245,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1433" +NAME="AEN1794" ></A ><B >A.10.2. </B @@ -3264,7 +3298,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1443" +NAME="AEN1804" ></A ><B >A.10.3. </B @@ -3289,7 +3323,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1448" +NAME="AEN1809" ></A ><B >A.10.4. </B @@ -3314,7 +3348,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1453" +NAME="AEN1814" ></A ><B >A.10.5. </B @@ -3346,7 +3380,7 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1460" +NAME="AEN1821" ></A ><B >A.11.1. </B @@ -3390,10 +3424,42 @@ CLASS="QANDAENTRY" CLASS="QUESTION" ><P ><A -NAME="AEN1469" +NAME="AEN1830" ></A ><B >A.11.2. </B +> How can I change the default priority to a null value? For instance, have the default + priority be "---" instead of "P2"? + </P +></DIV +><DIV +CLASS="ANSWER" +><P +><B +> </B +> This is well-documented here: <A +HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=49862" +TARGET="_top" +> http://bugzilla.mozilla.org/show_bug.cgi?id=49862</A +>. Ultimately, it's as easy + as adding the "---" priority field to your localconfig file in the appropriate area, + re-running checksetup.pl, and then changing the default priority in your browser using + "editparams.cgi". Hmm, now that I think about it, that is kind of a klunky way to handle + it, but for now it's what we have! Although the bug has been closed "resolved wontfix", + there may be a better way to handle this... + </P +></DIV +></DIV +><DIV +CLASS="QANDAENTRY" +><DIV +CLASS="QUESTION" +><P +><A +NAME="AEN1836" +></A +><B +>A.11.3. </B > What's the best way to submit patches? What guidelines should I follow? </P ></DIV @@ -3486,7 +3552,7 @@ WIDTH="33%" ALIGN="right" VALIGN="top" ><A -HREF="database.html" +HREF="downloadlinks.html" >Next</A ></TD ></TR @@ -3505,7 +3571,7 @@ VALIGN="top" WIDTH="33%" ALIGN="right" VALIGN="top" ->The Bugzilla Database</TD +>Software Download Links</TD ></TR ></TABLE ></DIV diff --git a/docs/html/feedback.html b/docs/html/feedback.html index 40bfad967..e5c347d2e 100644 --- a/docs/html/feedback.html +++ b/docs/html/feedback.html @@ -4,7 +4,7 @@ >Feedback</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/future.html b/docs/html/future.html index cc701ecba..60553e411 100644 --- a/docs/html/future.html +++ b/docs/html/future.html @@ -4,7 +4,7 @@ >The Future of Bugzilla</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -116,7 +116,7 @@ WIDTH="100%" ><TD ><PRE CLASS="SYNOPSIS" ->This section largely contributed by Matthew Tuck</PRE +>Bugzilla's Future. Much of this is the present, now.</PRE ></TD ></TR ></TABLE diff --git a/docs/html/gfdl.html b/docs/html/gfdl.html index 0daaeee57..5cd6b47cc 100644 --- a/docs/html/gfdl.html +++ b/docs/html/gfdl.html @@ -4,7 +4,7 @@ >GNU Free Documentation License</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -67,7 +67,7 @@ CLASS="APPENDIX" ><H1 ><A NAME="GFDL" ->Appendix D. GNU Free Documentation License</A +>Appendix E. GNU Free Documentation License</A ></H1 ><DIV CLASS="TOC" @@ -141,7 +141,7 @@ HREF="gfdl_howto.html" ><P >Version 1.1, March 2000</P ><A -NAME="AEN1609" +NAME="AEN2019" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" diff --git a/docs/html/gfdl_0.html b/docs/html/gfdl_0.html index 5f4cfaaef..376adafcd 100644 --- a/docs/html/gfdl_0.html +++ b/docs/html/gfdl_0.html @@ -4,7 +4,7 @@ >PREAMBLE</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_1.html b/docs/html/gfdl_1.html index e2d79b726..e54e987bb 100644 --- a/docs/html/gfdl_1.html +++ b/docs/html/gfdl_1.html @@ -4,7 +4,7 @@ >APPLICABILITY AND DEFINITIONS</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_0.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_10.html b/docs/html/gfdl_10.html index 3423ffe47..19469b513 100644 --- a/docs/html/gfdl_10.html +++ b/docs/html/gfdl_10.html @@ -4,7 +4,7 @@ >FUTURE REVISIONS OF THIS LICENSE</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_9.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_2.html b/docs/html/gfdl_2.html index 652397514..c259dca1b 100644 --- a/docs/html/gfdl_2.html +++ b/docs/html/gfdl_2.html @@ -4,7 +4,7 @@ >VERBATIM COPYING</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_1.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_3.html b/docs/html/gfdl_3.html index 5ce12c17f..e0d278085 100644 --- a/docs/html/gfdl_3.html +++ b/docs/html/gfdl_3.html @@ -4,7 +4,7 @@ >COPYING IN QUANTITY</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_2.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_4.html b/docs/html/gfdl_4.html index 228f8b125..6738204d0 100644 --- a/docs/html/gfdl_4.html +++ b/docs/html/gfdl_4.html @@ -4,7 +4,7 @@ >MODIFICATIONS</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_3.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_5.html b/docs/html/gfdl_5.html index 4171a58ae..9835eb4ca 100644 --- a/docs/html/gfdl_5.html +++ b/docs/html/gfdl_5.html @@ -4,7 +4,7 @@ >COMBINING DOCUMENTS</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_4.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_6.html b/docs/html/gfdl_6.html index 324831e3c..fa3f2aa82 100644 --- a/docs/html/gfdl_6.html +++ b/docs/html/gfdl_6.html @@ -4,7 +4,7 @@ >COLLECTIONS OF DOCUMENTS</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_5.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_7.html b/docs/html/gfdl_7.html index 69a52998d..94fad4c3c 100644 --- a/docs/html/gfdl_7.html +++ b/docs/html/gfdl_7.html @@ -4,7 +4,7 @@ >AGGREGATION WITH INDEPENDENT WORKS</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_6.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_8.html b/docs/html/gfdl_8.html index debd7166f..8224c0c2c 100644 --- a/docs/html/gfdl_8.html +++ b/docs/html/gfdl_8.html @@ -4,7 +4,7 @@ >TRANSLATION</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_7.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_9.html b/docs/html/gfdl_9.html index c9e0202b2..b115424d4 100644 --- a/docs/html/gfdl_9.html +++ b/docs/html/gfdl_9.html @@ -4,7 +4,7 @@ >TERMINATION</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_8.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" diff --git a/docs/html/gfdl_howto.html b/docs/html/gfdl_howto.html index e209c07b7..8a7f15f58 100644 --- a/docs/html/gfdl_howto.html +++ b/docs/html/gfdl_howto.html @@ -4,7 +4,7 @@ >How to use this License for your documents</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="gfdl_10.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix D. GNU Free Documentation License</TD +>Appendix E. GNU Free Documentation License</TD ><TD WIDTH="10%" ALIGN="right" @@ -78,7 +78,7 @@ NAME="GFDL_HOWTO" a copy of the License in the document and put the following copyright and license notices just after the title page:</P ><A -NAME="AEN1699" +NAME="AEN2109" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" diff --git a/docs/html/glossary.html b/docs/html/glossary.html index dd2cead5a..35c6df076 100644 --- a/docs/html/glossary.html +++ b/docs/html/glossary.html @@ -4,7 +4,7 @@ >Glossary</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -163,7 +163,7 @@ NAME="GLOSS_P" ><DIV CLASS="EXAMPLE" ><A -NAME="AEN1735" +NAME="AEN2145" ></A ><P ><B diff --git a/docs/html/granttables.html b/docs/html/granttables.html index 0e69c6682..779e9d311 100644 --- a/docs/html/granttables.html +++ b/docs/html/granttables.html @@ -4,7 +4,7 @@ >MySQL Permissions & Grant Tables</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="dbdoc.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix B. The Bugzilla Database</TD +>Appendix C. The Bugzilla Database</TD ><TD WIDTH="10%" ALIGN="right" @@ -71,7 +71,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="GRANTTABLES" ->B.3. MySQL Permissions & Grant Tables</A +>C.3. MySQL Permissions & Grant Tables</A ></H1 ><DIV CLASS="NOTE" @@ -80,7 +80,13 @@ CLASS="NOTE" ><P ><B >Note: </B ->The following portion of documentation comes from my answer to an old discussion of Keynote, a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the Keynote support group regarding MySQL grant table permissions, and how to use them effectively. It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables since this time, but it serves as a decent introduction and troubleshooting document for grant table issues. I used Keynote to track my troubles until I discovered Bugzilla, which gave me a whole new set of troubles to work on : )</P +>The following portion of documentation comes from my answer to an old discussion of Keystone, + a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the + Keystone support group regarding MySQL grant table permissions, and how to use them effectively. + It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables + since this time, but it serves as a decent introduction and troubleshooting document for grant + table issues. I used Keynote to track my troubles until I discovered Bugzilla, + which gave me a whole new set of troubles to work on : )</P ></BLOCKQUOTE ></DIV ><P diff --git a/docs/html/how.html b/docs/html/how.html index f54f93373..60ad56e55 100644 --- a/docs/html/how.html +++ b/docs/html/how.html @@ -4,7 +4,7 @@ >How do I use Bugzilla?</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -97,7 +97,7 @@ VALIGN="TOP" ></TR ></TABLE ><P -> Bugzilla is a large and complex system. Describing how to use it +> Bugzilla is a large, complex system. Describing how to use it requires some time. If you are only interested in installing or administering a Bugzilla installation, please consult the Installing and Administering Bugzilla portions of this Guide. This section is principally aimed towards @@ -112,11 +112,37 @@ HREF="http://landfill.tequilarista.org/" TARGET="_top" > landfill.tequilarista.org</A >. + <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> Some people have run into difficulties completing this tutorial. If + you run into problems, please check the updated, online documentation available + at <A +HREF="http://www.trilobyte.net/barnsons/" +TARGET="_top" +>http://www.trilobyte.net/barnsons</A +>. + If you're still stumped, please subscribe to the newsgroup and provide details of exactly + what's stumping you! If enough people complain, I'll have to fix it in the next + version of this Guide. You can subscribe to the newsgroup at + <A +HREF="news://news.mozilla.org/netscape.public.mozilla.webtools" +TARGET="_top" +> news://news.mozilla.org/netscape.public.mozilla.webtools</A +> + </P +></BLOCKQUOTE +></DIV +> Although Landfill serves as a great introduction to Bugzilla, it does not offer all the options you would have as a user on your own installation of Bugzilla, - nor can it do more than serve as a general introduction to Bugzilla. - However, please use it if you want to - follow this tutorial. + nor can it do more than serve as a general introduction to Bugzilla. Additionally, + Landfill often runs cutting-edge versions of Bugzilla for testing, so some things + may work slightly differently than mentioned here. </P ><DIV CLASS="SECTION" @@ -318,7 +344,7 @@ TYPE="1" <DIV CLASS="EXAMPLE" ><A -NAME="AEN745" +NAME="AEN1095" ></A ><P ><B @@ -327,7 +353,7 @@ NAME="AEN745" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN747" +NAME="AEN1097" ></A ><P ></P @@ -379,7 +405,7 @@ NAME="AEN747" <DIV CLASS="EXAMPLE" ><A -NAME="AEN755" +NAME="AEN1105" ></A ><P ><B @@ -388,7 +414,7 @@ NAME="AEN755" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN757" +NAME="AEN1107" ></A ><P ></P diff --git a/docs/html/index.html b/docs/html/index.html index 0250aeba3..815c0e1c2 100644 --- a/docs/html/index.html +++ b/docs/html/index.html @@ -4,7 +4,7 @@ >The Bugzilla Guide</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="NEXT" TITLE="About This Guide" @@ -63,6 +63,84 @@ CLASS="ADDRESS" ></DIV ></DIV ><DIV +CLASS="REVHISTORY" +><TABLE +WIDTH="100%" +BORDER="0" +><TR +><TH +ALIGN="LEFT" +VALIGN="TOP" +COLSPAN="3" +><B +>Revision History</B +></TH +></TR +><TR +><TD +ALIGN="LEFT" +>Revision v2.11</TD +><TD +ALIGN="LEFT" +>20 December 2000</TD +><TD +ALIGN="LEFT" +>Revised by: MPB</TD +></TR +><TR +><TD +ALIGN="LEFT" +COLSPAN="3" +>Converted the README, FAQ, and DATABASE information into SGML + docbook format.</TD +></TR +><TR +><TD +ALIGN="LEFT" +>Revision 2.11.1</TD +><TD +ALIGN="LEFT" +>06 March 2001</TD +><TD +ALIGN="LEFT" +>Revised by: MPB</TD +></TR +><TR +><TD +ALIGN="LEFT" +COLSPAN="3" +>Took way too long to revise this for 2.12 release. + Updated FAQ to use qandaset tags instead of literallayout, + cleaned up administration section, added User Guide section, + miscellaneous FAQ updates and third-party integration information. + From this point on all new tags are lowercase in preparation for the + 2.13 release of the Guide in XML format instead of SGML.</TD +></TR +><TR +><TD +ALIGN="LEFT" +>Revision 2.12.0</TD +><TD +ALIGN="LEFT" +>24 April 2001</TD +><TD +ALIGN="LEFT" +>Revised by: MPB</TD +></TR +><TR +><TD +ALIGN="LEFT" +COLSPAN="3" +>Things fixed this release: Elaborated on queryhelp interface, added FAQ regarding + moving bugs from one keyword to another, clarified possible problems with the Landfill + tutorial, fixed a boatload of typos and unclear sentence structures. Incorporated the + README into the UNIX installation section, and changed the README to indicate the deprecated + status. Things I know need work: Used "simplelist" a lot, where I should have used + "procedure" to tag things. Need to lowercase all tags to be XML compliant.</TD +></TR +></TABLE +></DIV +><DIV ><DIV CLASS="ABSTRACT" ><A @@ -150,11 +228,143 @@ HREF="installation.html" HREF="readme.unix.html" >UNIX Installation</A ></DT +><DD +><DL +><DT +>2.1.1. <A +HREF="readme.unix.html#AEN190" +>ERRATA</A +></DT +><DT +>2.1.2. <A +HREF="readme.unix.html#AEN204" +>Step-by-step Install</A +></DT +><DD +><DL +><DT +>2.1.2.1. <A +HREF="readme.unix.html#AEN206" +>Introduction</A +></DT +><DT +>2.1.2.2. <A +HREF="readme.unix.html#AEN211" +>Installing the Prerequisites</A +></DT +><DT +>2.1.2.3. <A +HREF="readme.unix.html#AEN242" +>Installing MySQL Database</A +></DT +><DT +>2.1.2.4. <A +HREF="readme.unix.html#AEN248" +>Perl (5.004 or greater)</A +></DT +><DT +>2.1.2.5. <A +HREF="readme.unix.html#AEN259" +>DBI Perl Module</A +></DT +><DT +>2.1.2.6. <A +HREF="readme.unix.html#AEN296" +>Data::Dumper Perl Module</A +></DT +><DT +>2.1.2.7. <A +HREF="readme.unix.html#AEN300" +>MySQL related Perl Module Collection</A +></DT +><DT +>2.1.2.8. <A +HREF="readme.unix.html#AEN309" +>TimeDate Perl Module Collection</A +></DT +><DT +>2.1.2.9. <A +HREF="readme.unix.html#AEN312" +>GD Perl Module (1.8.3)</A +></DT +><DT +>2.1.2.10. <A +HREF="readme.unix.html#AEN318" +>Chart::Base Perl Module (0.99c)</A +></DT +><DT +>2.1.2.11. <A +HREF="readme.unix.html#AEN321" +>DB_File Perl Module</A +></DT +><DT +>2.1.2.12. <A +HREF="readme.unix.html#AEN324" +>HTTP Server</A +></DT +><DT +>2.1.2.13. <A +HREF="readme.unix.html#AEN334" +>Installing the Bugzilla Files</A +></DT +><DT +>2.1.2.14. <A +HREF="readme.unix.html#AEN343" +>Setting Up the MySQL Database</A +></DT +><DT +>2.1.2.15. <A +HREF="readme.unix.html#AEN379" +>Tweaking "localconfig"</A +></DT +><DT +>2.1.2.16. <A +HREF="readme.unix.html#AEN401" +>Setting Up Maintainers Manuall (Optional)</A +></DT +><DT +>2.1.2.17. <A +HREF="readme.unix.html#AEN410" +>The Whining Cron (Optional)</A +></DT +><DT +>2.1.2.18. <A +HREF="readme.unix.html#AEN417" +>Bug Graphs (Optional)</A +></DT +><DT +>2.1.2.19. <A +HREF="readme.unix.html#AEN429" +>Securing MySQL</A +></DT +><DT +>2.1.2.20. <A +HREF="readme.unix.html#AEN495" +>Installation General Notes</A +></DT +></DL +></DD +></DL +></DD ><DT >2.2. <A HREF="readme.windows.html" >Win32 (Win98+/NT/2K) Installation</A ></DT +><DD +><DL +><DT +>2.2.1. <A +HREF="readme.windows.html#NTVERIFIED" +>Win32 Installation: Step-by-step</A +></DT +><DT +>2.2.2. <A +HREF="readme.windows.html#ADDLWINTIPS" +>Additional Windows Tips</A +></DT +></DL +></DD ></DL ></DD ><DT @@ -174,11 +384,83 @@ HREF="postinstall-check.html" HREF="useradmin.html" >User Administration</A ></DT +><DD +><DL +><DT +>3.2.1. <A +HREF="useradmin.html#DEFAULTUSER" +>Creating the Default User</A +></DT +><DT +>3.2.2. <A +HREF="useradmin.html#MANAGEUSERS" +>Managing Other Users</A +></DT +><DD +><DL +><DT +>3.2.2.1. <A +HREF="useradmin.html#LOGIN" +>Logging In</A +></DT +><DT +>3.2.2.2. <A +HREF="useradmin.html#CREATENEWUSERS" +>Creating new users</A +></DT +><DT +>3.2.2.3. <A +HREF="useradmin.html#DISABLEUSERS" +>Disabling Users</A +></DT +><DT +>3.2.2.4. <A +HREF="useradmin.html#MODIFYUSERS" +>Modifying Users</A +></DT +></DL +></DD +></DL +></DD ><DT >3.3. <A HREF="programadmin.html" >Product, Component, Milestone, and Version Administration</A ></DT +><DD +><DL +><DT +>3.3.1. <A +HREF="programadmin.html#PRODUCTS" +>Products</A +></DT +><DT +>3.3.2. <A +HREF="programadmin.html#COMPONENTS" +>Components</A +></DT +><DT +>3.3.3. <A +HREF="programadmin.html#VERSIONS" +>Versions</A +></DT +><DT +>3.3.4. <A +HREF="programadmin.html#MILESTONES" +>Milestones</A +></DT +><DT +>3.3.5. <A +HREF="programadmin.html#VOTING" +>Voting</A +></DT +><DT +>3.3.6. <A +HREF="programadmin.html#GROUPS" +>Groups and Group Security</A +></DT +></DL +></DD ><DT >3.4. <A HREF="security.html" @@ -208,11 +490,87 @@ HREF="why.html" HREF="how.html" >How do I use Bugzilla?</A ></DT +><DD +><DL +><DT +>4.3.1. <A +HREF="how.html#MYACCOUNT" +>Create a Bugzilla Account</A +></DT +><DT +>4.3.2. <A +HREF="how.html#QUERY" +>The Bugzilla Query Page</A +></DT +><DT +>4.3.3. <A +HREF="how.html#BUGREPORTS" +>Creating and Managing Bug Reports</A +></DT +><DD +><DL +><DT +>4.3.3.1. <A +HREF="how.html#BUG_WRITING" +>Writing a Great Bug Report</A +></DT +><DT +>4.3.3.2. <A +HREF="how.html#BUG_MANAGE" +>Managing your Bug Reports</A +></DT +></DL +></DD +></DL +></DD ><DT >4.4. <A HREF="init4me.html" >What's in it for me?</A ></DT +><DD +><DL +><DT +>4.4.1. <A +HREF="init4me.html#ACCOUNTSETTINGS" +>Account Settings</A +></DT +><DT +>4.4.2. <A +HREF="init4me.html#EMAILSETTINGS" +>Email Settings</A +></DT +><DD +><DL +><DT +>4.4.2.1. <A +HREF="init4me.html#NOTIFICATION" +>Email Notification</A +></DT +><DT +>4.4.2.2. <A +HREF="init4me.html#NEWEMAILTECH" +>New Email Technology</A +></DT +><DT +>4.4.2.3. <A +HREF="init4me.html#WATCHSETTINGS" +>"Watching" Users</A +></DT +></DL +></DD +><DT +>4.4.3. <A +HREF="init4me.html#FOOTERSETTINGS" +>Page Footer</A +></DT +><DT +>4.4.4. <A +HREF="init4me.html#PERMISSIONSETTINGS" +>Permissions</A +></DT +></DL +></DD ><DT >4.5. <A HREF="usingbz-conc.html" @@ -295,59 +653,78 @@ HREF="faq.html" ></DT ><DT >B. <A +HREF="downloadlinks.html" +>Software Download Links</A +></DT +><DT +>C. <A HREF="database.html" >The Bugzilla Database</A ></DT ><DD ><DL ><DT ->B.1. <A +>C.1. <A HREF="dbschema.html" >Database Schema Chart</A ></DT ><DT ->B.2. <A +>C.2. <A HREF="dbdoc.html" >MySQL Bugzilla Database Introduction</A ></DT ><DT ->B.3. <A +>C.3. <A HREF="granttables.html" >MySQL Permissions & Grant Tables</A ></DT ><DT ->B.4. <A +>C.4. <A HREF="cleanupwork.html" >Cleaning up after mucking with Bugzilla</A ></DT ></DL ></DD ><DT ->C. <A +>7. <A +HREF="variants.html" +>Bugzilla Variants</A +></DT +><DD +><DL +><DT +>7.1. <A +HREF="rhbugzilla.html" +>Red Hat Bugzilla</A +></DT +></DL +></DD +><DT +>D. <A HREF="patches.html" >Useful Patches and Utilities for Bugzilla</A ></DT ><DD ><DL ><DT ->C.1. <A +>D.1. <A HREF="setperl.html" ->The setperl.pl Utility</A +>The setperl.csh Utility</A ></DT ><DT ->C.2. <A +>D.2. <A HREF="cmdline.html" >Command-line Bugzilla Queries</A ></DT ><DT ->C.3. <A +>D.3. <A HREF="quicksearch.html" >The Quicksearch Utility</A ></DT ></DL ></DD ><DT ->D. <A +>E. <A HREF="gfdl.html" >GNU Free Documentation License</A ></DT @@ -431,53 +808,65 @@ CLASS="LOT" >List of Examples</B ></DT ><DT +>2-1. <A +HREF="readme.windows.html#AEN646" +>Removing encrypt() for Windows NT installations</A +></DT +><DT >3-1. <A -HREF="programadmin.html#AEN491" +HREF="programadmin.html#AEN838" >Creating some Components</A ></DT ><DT >3-2. <A -HREF="programadmin.html#AEN520" +HREF="programadmin.html#AEN867" >Common Use of Versions</A ></DT ><DT >3-3. <A -HREF="programadmin.html#AEN524" +HREF="programadmin.html#AEN871" >A Different Use of Versions</A ></DT ><DT >3-4. <A -HREF="programadmin.html#AEN552" +HREF="programadmin.html#AEN899" >Using SortKey with Target Milestone</A ></DT ><DT >3-5. <A -HREF="programadmin.html#AEN590" +HREF="programadmin.html#AEN937" >When to Use Group Security</A ></DT ><DT >3-6. <A -HREF="programadmin.html#AEN607" +HREF="programadmin.html#AEN954" >Creating a New Group</A ></DT ><DT >4-1. <A -HREF="how.html#AEN745" +HREF="how.html#AEN1095" >Some Famous Software Versions</A ></DT ><DT >4-2. <A -HREF="how.html#AEN755" +HREF="how.html#AEN1105" >Mozilla Webtools Components</A ></DT ><DT +>D-1. <A +HREF="setperl.html#AEN1963" +>Using Setperl to set your perl path</A +></DT +><DT >1. <A -HREF="glossary.html#AEN1735" +HREF="glossary.html#AEN2145" >A Sample Product</A ></DT ></DL ></DIV -></DIV +>] > + +</DIV ><DIV CLASS="NAVFOOTER" ><HR diff --git a/docs/html/init4me.html b/docs/html/init4me.html index 5687f902e..d430ad21d 100644 --- a/docs/html/init4me.html +++ b/docs/html/init4me.html @@ -4,7 +4,7 @@ >What's in it for me?</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -150,6 +150,20 @@ CLASS="SECTION" NAME="NOTIFICATION" >4.4.2.1. Email Notification</A ></H3 +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The email notification settings described below have been obsoleted in Bugzilla 2.12, and + this section will be replaced with a comprehensive description of the amazing array of + new options at your disposal. However, in the meantime, throw this chunk out the window + and go crazy with goofing around with different notification options. + </P +></BLOCKQUOTE +></DIV ><P > Ahh, here you can reduce or increase the amount of email sent you from Bugzilla! In the drop-down "Notify me of changes to", select one of diff --git a/docs/html/installation.html b/docs/html/installation.html index 8d54993ad..f46abd61b 100644 --- a/docs/html/installation.html +++ b/docs/html/installation.html @@ -4,7 +4,7 @@ >Installing Bugzilla</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -81,6 +81,143 @@ CLASS="TOC" HREF="readme.unix.html" >UNIX Installation</A ></DT +><DD +><DL +><DT +>2.1.1. <A +HREF="readme.unix.html#AEN190" +>ERRATA</A +></DT +><DT +>2.1.2. <A +HREF="readme.unix.html#AEN204" +>Step-by-step Install</A +></DT +><DD +><DL +><DT +>2.1.2.1. <A +HREF="readme.unix.html#AEN206" +>Introduction</A +></DT +><DT +>2.1.2.2. <A +HREF="readme.unix.html#AEN211" +>Installing the Prerequisites</A +></DT +><DT +>2.1.2.3. <A +HREF="readme.unix.html#AEN242" +>Installing MySQL Database</A +></DT +><DT +>2.1.2.4. <A +HREF="readme.unix.html#AEN248" +>Perl (5.004 or greater)</A +></DT +><DT +>2.1.2.5. <A +HREF="readme.unix.html#AEN259" +>DBI Perl Module</A +></DT +><DT +>2.1.2.6. <A +HREF="readme.unix.html#AEN296" +>Data::Dumper Perl Module</A +></DT +><DT +>2.1.2.7. <A +HREF="readme.unix.html#AEN300" +>MySQL related Perl Module Collection</A +></DT +><DT +>2.1.2.8. <A +HREF="readme.unix.html#AEN309" +>TimeDate Perl Module Collection</A +></DT +><DT +>2.1.2.9. <A +HREF="readme.unix.html#AEN312" +>GD Perl Module (1.8.3)</A +></DT +><DT +>2.1.2.10. <A +HREF="readme.unix.html#AEN318" +>Chart::Base Perl Module (0.99c)</A +></DT +><DT +>2.1.2.11. <A +HREF="readme.unix.html#AEN321" +>DB_File Perl Module</A +></DT +><DT +>2.1.2.12. <A +HREF="readme.unix.html#AEN324" +>HTTP Server</A +></DT +><DT +>2.1.2.13. <A +HREF="readme.unix.html#AEN334" +>Installing the Bugzilla Files</A +></DT +><DT +>2.1.2.14. <A +HREF="readme.unix.html#AEN343" +>Setting Up the MySQL Database</A +></DT +><DT +>2.1.2.15. <A +HREF="readme.unix.html#AEN379" +>Tweaking "localconfig"</A +></DT +><DT +>2.1.2.16. <A +HREF="readme.unix.html#AEN401" +>Setting Up Maintainers Manuall (Optional)</A +></DT +><DT +>2.1.2.17. <A +HREF="readme.unix.html#AEN410" +>The Whining Cron (Optional)</A +></DT +><DT +>2.1.2.18. <A +HREF="readme.unix.html#AEN417" +>Bug Graphs (Optional)</A +></DT +><DT +>2.1.2.19. <A +HREF="readme.unix.html#AEN429" +>Securing MySQL</A +></DT +><DT +>2.1.2.20. <A +HREF="readme.unix.html#AEN495" +>Installation General Notes</A +></DT +><DD +><DL +><DT +>2.1.2.20.1. <A +HREF="readme.unix.html#AEN497" +>Modifying Your Running System</A +></DT +><DT +>2.1.2.20.2. <A +HREF="readme.unix.html#AEN502" +>Upgrading From Previous Versions</A +></DT +><DT +>2.1.2.20.3. <A +HREF="readme.unix.html#AEN505" +>UNIX Installation Instructions History</A +></DT +></DL +></DD +></DL +></DD +></DL +></DD ><DT >2.2. <A HREF="readme.windows.html" diff --git a/docs/html/integration.html b/docs/html/integration.html index 5c4bdea75..59970b107 100644 --- a/docs/html/integration.html +++ b/docs/html/integration.html @@ -4,7 +4,7 @@ >Integrating Bugzilla with Third-Party Tools</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/newversions.html b/docs/html/newversions.html index be65ea32d..de3135bce 100644 --- a/docs/html/newversions.html +++ b/docs/html/newversions.html @@ -4,7 +4,7 @@ >New Versions</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/patches.html b/docs/html/patches.html index fa524d1c9..9591e67ae 100644 --- a/docs/html/patches.html +++ b/docs/html/patches.html @@ -4,16 +4,16 @@ >Useful Patches and Utilities for Bugzilla</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" HREF="index.html"><LINK REL="PREVIOUS" -TITLE="Cleaning up after mucking with Bugzilla" -HREF="cleanupwork.html"><LINK +TITLE="Red Hat Bugzilla" +HREF="rhbugzilla.html"><LINK REL="NEXT" -TITLE="The setperl.pl Utility" +TITLE="The setperl.csh Utility" HREF="setperl.html"></HEAD ><BODY CLASS="APPENDIX" @@ -41,7 +41,7 @@ WIDTH="10%" ALIGN="left" VALIGN="bottom" ><A -HREF="cleanupwork.html" +HREF="rhbugzilla.html" >Prev</A ></TD ><TD @@ -67,7 +67,7 @@ CLASS="APPENDIX" ><H1 ><A NAME="PATCHES" ->Appendix C. Useful Patches and Utilities for Bugzilla</A +>Appendix D. Useful Patches and Utilities for Bugzilla</A ></H1 ><DIV CLASS="TOC" @@ -77,17 +77,17 @@ CLASS="TOC" >Table of Contents</B ></DT ><DT ->C.1. <A +>D.1. <A HREF="setperl.html" ->The setperl.pl Utility</A +>The setperl.csh Utility</A ></DT ><DT ->C.2. <A +>D.2. <A HREF="cmdline.html" >Command-line Bugzilla Queries</A ></DT ><DT ->C.3. <A +>D.3. <A HREF="quicksearch.html" >The Quicksearch Utility</A ></DT @@ -109,7 +109,7 @@ WIDTH="33%" ALIGN="left" VALIGN="top" ><A -HREF="cleanupwork.html" +HREF="rhbugzilla.html" >Prev</A ></TD ><TD @@ -134,7 +134,7 @@ HREF="setperl.html" WIDTH="33%" ALIGN="left" VALIGN="top" ->Cleaning up after mucking with Bugzilla</TD +>Red Hat Bugzilla</TD ><TD WIDTH="34%" ALIGN="center" @@ -144,7 +144,7 @@ VALIGN="top" WIDTH="33%" ALIGN="right" VALIGN="top" ->The setperl.pl Utility</TD +>The setperl.csh Utility</TD ></TR ></TABLE ></DIV diff --git a/docs/html/postinstall-check.html b/docs/html/postinstall-check.html index aa5207795..2ab4a39ce 100644 --- a/docs/html/postinstall-check.html +++ b/docs/html/postinstall-check.html @@ -4,7 +4,7 @@ >Post-Installation Checklist</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -86,6 +86,17 @@ CLASS="PROCEDURE" TYPE="1" ><LI ><P +> Bring up "editparams.cgi" in your web browser. For instance, to edit parameters + at mozilla.org, the URL would be <A +HREF="http://bugzilla.mozilla.org/editparams.cgi" +TARGET="_top" +> http://bugzilla.mozilla.org/editparams.cgi</A +>, also available under the "edit parameters" + link on your query page. + </P +></LI +><LI +><P > Set "maintainer" to <EM >your</EM > email address. @@ -115,7 +126,7 @@ TYPE="1" ></LI ><LI ><P -> Set "usebuggroupsentry" to "1" if you want to be able to restrict access to products. +> Set "usebuggroupsentry" to "1" if you want to restrict access to products. Once again, if you are simply testing your installation, I suggest against turning this parameter on; the strict security checking may stop you from being able to modify your new entries. @@ -152,14 +163,16 @@ CLASS="NOTE" attempting to commit a change to the database. </P ><P -> If you use the "shadowdb" option, it is only natural that you should turn the "queryagainstshadowdb" +> If you use the "shadowdb" option, + it is only natural that you should turn the "queryagainstshadowdb" option "On" as well. Otherwise you are replicating data into a shadow database for no reason! </P ></LI ><LI ><P > If you have custom logos or HTML you must put in place to fit within your site design guidelines, - place the code in the "headerhtml", "footerhtml", "errorhtml", "bannerhtml", or "blurbhtml" text boxes. + place the code in the "headerhtml", "footerhtml", "errorhtml", + "bannerhtml", or "blurbhtml" text boxes. <DIV CLASS="NOTE" ><BLOCKQUOTE @@ -167,10 +180,12 @@ CLASS="NOTE" ><P ><B >Note: </B -> The "headerhtml" text box is the HTML printed out <EM +> The "headerhtml" text box is the HTML printed out + <EM >before</EM > any other code on the page. - If you have a special banner, put the code for it in "bannerhtml". You may want to leave these + If you have a special banner, put the code for it in "bannerhtml". + You may want to leave these settings at the defaults initially. </P ></BLOCKQUOTE @@ -187,27 +202,33 @@ CLASS="NOTE" ></LI ><LI ><P -> Set "newemailtech" to "on". Your users will thank you. This is the default in the post-2.12 world. +> Ensure "newemailtech" is "on". + Your users will thank you. This is the default in the post-2.12 world, and is + only an issue if you are upgrading. </P ></LI ><LI ><P -> Do you want to use the qa contact ("useqacontact") and status whiteboard ("usestatuswhiteboard") fields? - These fields are useful because they allow for more flexibility, particularly when you have an existing +> Do you want to use the qa contact ("useqacontact") + and status whiteboard ("usestatuswhiteboard") fields? + These fields are useful because they allow for more flexibility, + particularly when you have an existing Quality Assurance and/or Release Engineering team, but they may not be needed for smaller installations. </P ></LI ><LI ><P -> Set "whinedays" to the amount of days you want to let bugs go in the "New" or "Reopened" state before +> Set "whinedays" to the amount of days you want to let bugs go + in the "New" or "Reopened" state before notifying people they have untouched new bugs. If you do not plan to use this feature, simply do not set up the whining cron job described in the README, or set this value to "0". </P ></LI ><LI ><P -> Set the "commenton" options according to your site policy. It is a wise idea to require comments when users +> Set the "commenton" options according to your site policy. + It is a wise idea to require comments when users resolve, reassign, or reopen bugs. <DIV CLASS="NOTE" diff --git a/docs/html/programadmin.html b/docs/html/programadmin.html index 2251d0f29..0098bf805 100644 --- a/docs/html/programadmin.html +++ b/docs/html/programadmin.html @@ -4,7 +4,7 @@ >Product, Component, Milestone, and Version Administration</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -194,7 +194,7 @@ NAME="COMPONENTS" <DIV CLASS="EXAMPLE" ><A -NAME="AEN491" +NAME="AEN838" ></A ><P ><B @@ -203,7 +203,7 @@ NAME="AEN491" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN493" +NAME="AEN840" ></A ><P ></P @@ -324,7 +324,7 @@ NAME="VERSIONS" <DIV CLASS="EXAMPLE" ><A -NAME="AEN520" +NAME="AEN867" ></A ><P ><B @@ -333,7 +333,7 @@ NAME="AEN520" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN522" +NAME="AEN869" ></A ><P ></P @@ -354,7 +354,7 @@ NAME="AEN522" <DIV CLASS="EXAMPLE" ><A -NAME="AEN524" +NAME="AEN871" ></A ><P ><B @@ -363,7 +363,7 @@ NAME="AEN524" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN526" +NAME="AEN873" ></A ><P ></P @@ -472,7 +472,7 @@ TYPE="1" ><DIV CLASS="EXAMPLE" ><A -NAME="AEN552" +NAME="AEN899" ></A ><P ><B @@ -481,7 +481,7 @@ NAME="AEN552" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN554" +NAME="AEN901" ></A ><P ></P @@ -645,7 +645,7 @@ NAME="GROUPS" <DIV CLASS="EXAMPLE" ><A -NAME="AEN590" +NAME="AEN937" ></A ><P ><B @@ -654,7 +654,7 @@ NAME="AEN590" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN592" +NAME="AEN939" ></A ><P ></P @@ -747,7 +747,7 @@ TYPE="1" <DIV CLASS="EXAMPLE" ><A -NAME="AEN607" +NAME="AEN954" ></A ><P ><B @@ -756,7 +756,7 @@ NAME="AEN607" ><DIV CLASS="INFORMALEXAMPLE" ><A -NAME="AEN609" +NAME="AEN956" ></A ><P ></P diff --git a/docs/html/quicksearch.html b/docs/html/quicksearch.html index 6ad6b7e4a..14df20f49 100644 --- a/docs/html/quicksearch.html +++ b/docs/html/quicksearch.html @@ -4,7 +4,7 @@ >The Quicksearch Utility</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="cmdline.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix C. Useful Patches and Utilities for Bugzilla</TD +>Appendix D. Useful Patches and Utilities for Bugzilla</TD ><TD WIDTH="10%" ALIGN="right" @@ -71,7 +71,7 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="QUICKSEARCH" ->C.3. The Quicksearch Utility</A +>D.3. The Quicksearch Utility</A ></H1 ><P > Quicksearch is a new, experimental feature of the 2.12 release. diff --git a/docs/html/readme.unix.html b/docs/html/readme.unix.html index 1e7597a32..faca430af 100644 --- a/docs/html/readme.unix.html +++ b/docs/html/readme.unix.html @@ -4,7 +4,7 @@ >UNIX Installation</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -74,16 +74,34 @@ NAME="README.UNIX" >2.1. UNIX Installation</A ></H1 ><DIV +CLASS="SECTION" +><H2 +CLASS="SECTION" +><A +NAME="AEN190" +>2.1.1. ERRATA</A +></H2 +><DIV CLASS="NOTE" ><BLOCKQUOTE CLASS="NOTE" ><P ><B >Note: </B -> Please consult the README included with the Bugzilla distribution - as the current canonical source for UNIX installation instructions. - We do, however, have some installation notes for errata from the README. - </P +> If you are installing Bugzilla on S.u.S.e. Linux, or some other + distributions with "paranoid" security options, it is possible + that the checksetup.pl script may fail with the error: + <SPAN +CLASS="ERRORNAME" +>cannot chdir(/var/spool/mqueue): Permission denied</SPAN +> + This is because your + /var/spool/mqueue directory has a mode of "drwx------". Type + <B +CLASS="COMMAND" +>chmod 755 /var/spool/mqueue</B +> as root to fix this problem. + </P ></BLOCKQUOTE ></DIV ><DIV @@ -93,22 +111,1051 @@ CLASS="NOTE" ><P ><B >Note: </B -> If you are installing Bugzilla on S.u.S.e. Linux, or some other - distributions with "paranoid" security options, it is possible - that the checksetup.pl script may fail with the error: - <SPAN -CLASS="ERRORNAME" ->cannot chdir(/var/spool/mqueue): Permission denied</SPAN +> Release Notes for Bugzilla 2.12 are available at docs/rel_notes.txt + </P +></BLOCKQUOTE +></DIV +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The preferred documentation for Bugzilla is available in docs/, with + a variety of document types available. Please refer to these documents when + installing, configuring, and maintaining your Bugzilla installation. + </P +></BLOCKQUOTE +></DIV +><DIV +CLASS="WARNING" +><P +></P +><TABLE +CLASS="WARNING" +BORDER="1" +WIDTH="100%" +><TR +><TD +ALIGN="CENTER" +><B +>Warning</B +></TD +></TR +><TR +><TD +ALIGN="LEFT" +><P +> Bugzilla is not a package where you can just plop it in a directory, + twiddle a few things, and you're off. Installing Bugzilla assumes you + know your variant of UNIX or Microsoft Windows well, are familiar with the + command line, and are comfortable compiling and installing a plethora + of third-party utilities. To install Bugzilla on Win32 requires + fair Perl proficiency, and if you use a webserver other than Apache you + should be intimately familiar with the security mechanisms and CGI + environment thereof. + </P +></TD +></TR +></TABLE +></DIV +><DIV +CLASS="WARNING" +><P +></P +><TABLE +CLASS="WARNING" +BORDER="1" +WIDTH="100%" +><TR +><TD +ALIGN="CENTER" +><B +>Warning</B +></TD +></TR +><TR +><TD +ALIGN="LEFT" +><P +> Bugzilla has not undergone a complete security review. Security holes + may exist in the code. Great care should be taken both in the installation + and usage of this software. Carefully consider the implications of + installing other network services with Bugzilla. + </P +></TD +></TR +></TABLE +></DIV +></DIV +><DIV +CLASS="SECTION" +><H2 +CLASS="SECTION" +><A +NAME="AEN204" +>2.1.2. Step-by-step Install</A +></H2 +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN206" +>2.1.2.1. Introduction</A +></H3 +><P +> Installation of bugzilla is pretty straightforward, particularly if your + machine already has MySQL and the MySQL-related perl packages installed. + If those aren't installed yet, then that's the first order of business. The + other necessary ingredient is a web server set up to run cgi scripts. + While using Apache for your webserver is not required, it is recommended. + </P +><P +> Bugzilla has been successfully installed under Solaris, Linux, and + Win32. The peculiarities of installing on Win32 (Win98+/NT/2K) are not + included in this section of the Guide; please check out the "Win32 Installation Instructions" + for further advice on getting Bugzilla to work on Microsoft Windows. + </P +><P +> The Bugzilla Guide is contained in the "docs/" folder. It is available + in plain text (docs/txt), HTML (docs/html), or SGML source (docs/sgml). + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN211" +>2.1.2.2. Installing the Prerequisites</A +></H3 +><P +> The software packages necessary for the proper running of bugzilla are: + <P +></P +><OL +TYPE="1" +><LI +><P +> MySQL database server and the mysql client (3.22.5 or greater) + </P +></LI +><LI +><P +> Perl (5.004 or greater) + </P +></LI +><LI +><P +> DBI Perl module + </P +></LI +><LI +><P +> Data::Dumper Perl module + </P +></LI +><LI +><P +> DBD::mySQL + </P +></LI +><LI +><P +> TimeDate Perl module collection + </P +></LI +><LI +><P +> GD perl module (1.8.3) (optional, for bug charting) + </P +></LI +><LI +><P +> Chart::Base Perl module (0.99c) (optional, for bug charting) + </P +></LI +><LI +><P +> DB_File Perl module (optional, for bug charting) + </P +></LI +><LI +><P +> The web server of your choice. Apache is recommended. + </P +></LI +><LI +><P +> MIME::Parser Perl module (optional, for contrib/bug_email.pl interface) + </P +></LI +></OL +> + <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> You must run Bugzilla on a filesystem that supports file locking via + flock(). This is necessary for Bugzilla to operate safely with multiple + instances. + </P +></BLOCKQUOTE +></DIV > - This is because your - /var/spool/mqueue directory has a mode of "drwx------". Type - <B + <DIV +CLASS="WARNING" +><P +></P +><TABLE +CLASS="WARNING" +BORDER="1" +WIDTH="100%" +><TR +><TD +ALIGN="CENTER" +><B +>Warning</B +></TD +></TR +><TR +><TD +ALIGN="LEFT" +><P +> It is a good idea, while installing Bugzilla, to ensure it is not + <EM +>accessible</EM +> by other machines on the Internet. + Your machine may be vulnerable to attacks + while you are installing. In other words, ensure there is some kind of firewall between you + and the rest of the Internet. Many installation steps require an active Internet connection + to complete, but you must take care to ensure that at no point is your machine vulnerable + to an attack. + </P +></TD +></TR +></TABLE +></DIV +> + + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN242" +>2.1.2.3. Installing MySQL Database</A +></H3 +><P +> Visit MySQL homepage at http://www.mysql.org/ and grab the latest stable + release of the server. Both binaries and source are available and which + you get shouldn't matter. Be aware that many of the binary versions + of MySQL store their data files in /var which on many installations + (particularly common with linux installations) is part of a smaller + root partition. If you decide to build from sources you can easily set + the dataDir as an option to configure. + </P +><P +> If you've installed from source or non-package (RPM, deb, etc.) binaries + you'll want to make sure to add mysqld to your init scripts so the server + daemon will come back up whenever your machine reboots. + You also may want to edit those init scripts, to make sure that + mysqld will accept large packets. By default, mysqld is set up to only + accept packets up to 64K long. This limits the size of attachments you + may put on bugs. If you add something like "-O max_allowed_packet=1M" + to the command that starts mysqld (or safe_mysqld), then you will be + able to have attachments up to about 1 megabyte. + </P +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> If you plan on running Bugzilla and MySQL on the same machine, + consider using the "--skip-networking" option in the init script. + This enhances security by preventing network access to MySQL. + </P +></BLOCKQUOTE +></DIV +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN248" +>2.1.2.4. Perl (5.004 or greater)</A +></H3 +><P +> Any machine that doesn't have perl on it is a sad machine indeed. Perl + for *nix systems can be gotten in source form from http://www.perl.com. + </P +><P +> Perl is now a far cry from the the single compiler/interpreter binary it + once was. It now includes a great many required modules and quite a + few other support files. If you're not up to or not inclined to build + perl from source, you'll want to install it on your machine using some + sort of packaging system (be it RPM, deb, or what have you) to ensure + a sane install. In the subsequent sections you'll be installing quite + a few perl modules; this can be quite ornery if your perl installation + isn't up to snuff. + </P +><DIV +CLASS="TIP" +><BLOCKQUOTE +CLASS="TIP" +><P +><B +>Tip: </B +> You can skip the following Perl module installation + steps by installing "Bundle::Bugzilla" from CPAN, which includes them. + All Perl module installation steps require you have an active Internet + connection. + </P +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B CLASS="COMMAND" ->chmod 755 /var/spool/mqueue</B -> as root to fix this problem. - </P +>perl -MCPAN -e 'install "Bundle::Bugzilla"'</B +> + </TT +> + </P +><P +> Bundle::Bugzilla doesn't include GD, Chart::Base, or MIME::Parser, + which are not essential to a basic Bugzilla install. If installing + this bundle fails, you should install each module individually to + isolate the problem. + </P +></BLOCKQUOTE +></DIV +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN259" +>2.1.2.5. DBI Perl Module</A +></H3 +><P +> The DBI module is a generic Perl module used by other database related + Perl modules. For our purposes it's required by the MySQL-related + modules. As long as your Perl installation was done correctly the + DBI module should be a breeze. It's a mixed Perl/C module, but Perl's + MakeMaker system simplifies the C compilation greatly. + </P +><P +> Like almost all Perl modules DBI can be found on the Comprehensive Perl + Archive Network (CPAN) at http://www.cpan.org. The CPAN servers have a + real tendency to bog down, so please use mirrors. The current location + at the time of this writing (02/17/99) can be found in Appendix A. + </P +><P +> Quality, general Perl module installation instructions can be found on + the CPAN website, but the easy thing to do is to just use the CPAN shell + which does all the hard work for you. + </P +><P +> To use the CPAN shell to install DBI: + <DIV +CLASS="INFORMALEXAMPLE" +><A +NAME="AEN265" +></A +><P +></P +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>perl -MCPAN -e 'install "DBI"'</B +> + </TT +> + <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +>Replace "DBI" with the name of whichever module you wish + to install, such as Data::Dumper, TimeDate, GD, etc.</P +></BLOCKQUOTE +></DIV +> + </P +><P +></P +></DIV +> + To do it the hard way: + <DIV +CLASS="INFORMALEXAMPLE" +><A +NAME="AEN272" +></A +><P +></P +><P +> Untar the module tarball -- it should create its own directory + </P +><P +> CD to the directory just created, and enter the following commands: + <P +></P +><OL +TYPE="1" +><LI +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>perl Makefile.PL</B +> + </TT +> + </P +></LI +><LI +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>make</B +> + </TT +> + </P +></LI +><LI +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>make test</B +> + </TT +> + </P +></LI +><LI +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>make install</B +> + </TT +> + </P +></LI +></OL +> + If everything went ok that should be all it takes. For the vast + majority of perl modules this is all that's required. + </P +><P +></P +></DIV +> + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN296" +>2.1.2.6. Data::Dumper Perl Module</A +></H3 +><P +> The Data::Dumper module provides data structure persistence for Perl + (similar to Java's serialization). It comes with later sub-releases of + Perl 5.004, but a re-installation just to be sure it's available won't + hurt anything. + </P +><P +> Data::Dumper is used by the MySQL related Perl modules. It can be + found on CPAN (link in Appendix A) and can be installed by following + the same four step make sequence used for the DBI module. + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN300" +>2.1.2.7. MySQL related Perl Module Collection</A +></H3 +><P +> The Perl/MySQL interface requires a few mutually-dependent perl + modules. These modules are grouped together into the the + Msql-Mysql-modules package. This package can be found at CPAN. + After the archive file has been downloaded it should + be untarred. + </P +><P +> The MySQL modules are all built using one make file which is generated + by running: + <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>perl Makefile.pl</B +> + </P +><P +> The MakeMaker process will ask you a few questions about the desired + compilation target and your MySQL installation. For many of the questions + the provided default will be adequate. + </P +><P +> When asked if your desired target is the MySQL or mSQL packages + selected the MySQL related ones. Later you will be asked if you wish + to provide backwards compatibility with the older MySQL packages; you + must answer YES to this question. The default will be no, and if you + select it things won't work later. + </P +><P +> A host of 'localhost' should be fine and a testing user of 'test' and + a null password should find itself with sufficient access to run tests + on the 'test' database which MySQL created upon installation. If 'make + test' and 'make install' go through without errors you should be ready + to go as far as database connectivity is concerned. + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN309" +>2.1.2.8. TimeDate Perl Module Collection</A +></H3 +><P +> Many of the more common date/time/calendar related Perl modules have + been grouped into a bundle similar to the MySQL modules bundle. This + bundle is stored on the CPAN under the name TimeDate. A (hopefully + current) link can be found in Appendix A. The component module we're + most interested in is the Date::Format module, but installing all of them + is probably a good idea anyway. The standard Perl module installation + instructions should work perfectly for this simple package. + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN312" +>2.1.2.9. GD Perl Module (1.8.3)</A +></H3 +><P +> The GD library was written by Thomas Boutell a long while ago to + programatically generate images in C. Since then it's become almost a + defacto standard for programatic image construction. The Perl bindings + to it found in the GD library are used on a million web pages to generate + graphs on the fly. That's what bugzilla will be using it for so you'd + better install it if you want any of the graphing to work. + </P +><P +> Actually bugzilla uses the Graph module which relies on GD itself, + but isn't that always the way with OOP. At any rate, you can find the + GD library on CPAN (link in Appendix "Required Software"). + </P +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The Perl GD library requires some other libraries that may or may not be + installed on your system, including "libpng" and "libgd". The full requirements + are listed in the Perl GD library README. Just realize that if compiling GD fails, + it's probably because you're missing a required library. + </P +></BLOCKQUOTE +></DIV +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN318" +>2.1.2.10. Chart::Base Perl Module (0.99c)</A +></H3 +><P +> The Chart module provides bugzilla with on-the-fly charting + abilities. It can be installed in the usual fashion after it has been + fetched from CPAN where it is found as the Chart-x.x... tarball in a + directory to be listed in Appendix "Required Software". Note that as with the GD perl + module, only the specific versions listed above (or newer) will work. Earlier + versions used GIF's, which are no longer supported by the latest + versions of GD. + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN321" +>2.1.2.11. DB_File Perl Module</A +></H3 +><P +> DB_File is a module which allows Perl programs to make use of the facilities provided by + Berkeley DB version 1.x. This module is required by collectstats.pl which is used for + bug charting. If you plan to make use of bug charting, you must install this module. + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN324" +>2.1.2.12. HTTP Server</A +></H3 +><P +> You have a freedom of choice here - Apache, Netscape or any other + server on UNIX would do. You can easily run the web server on a different + machine than MySQL, but need to adjust the MySQL "bugs" user permissions + accordingly. + </P +><P +> You'll want to make sure that your web server will run any file + with the .cgi extension as a cgi and not just display it. If you're using + apache that means uncommenting the following line in the srm.conf file: + <TT +CLASS="COMPUTEROUTPUT" +>AddHandler cgi-script .cgi</TT +> + </P +><P +> With apache you'll also want to make sure that within the access.conf + file the line: + <TT +CLASS="COMPUTEROUTPUT" +> Options ExecCGI + </TT +> + is in the stanza that covers the directories you intend to put the bugzilla + .html and .cgi files into. + </P +><P +> If you are using a newer version of Apache, both of the above lines will be + (or will need to be) in the httpd.conf file, rather than srm.conf or + access.conf. + </P +><DIV +CLASS="WARNING" +><P +></P +><TABLE +CLASS="WARNING" +BORDER="1" +WIDTH="100%" +><TR +><TD +ALIGN="CENTER" +><B +>Warning</B +></TD +></TR +><TR +><TD +ALIGN="LEFT" +><P +> There are two critical directories and a file that should not be a served by + the HTTP server. These are the 'data' and 'shadow' directories and the + 'localconfig' file. You should configure your HTTP server to not serve + content from these files. Failure to do so will expose critical passwords + and other data. Please see your HTTP server configuration manual on how + to do this. If you use quips (at the top of the buglist pages) you will want + the 'data/comments' file to still be served. This file contains those quips. + </P +></TD +></TR +></TABLE +></DIV +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN334" +>2.1.2.13. Installing the Bugzilla Files</A +></H3 +><P +> You should untar the Bugzilla files into a directory that you're + willing to make writable by the default web server user (probably + 'nobody'). You may decide to put the files off of the main web space + for your web server or perhaps off of /usr/local with a symbolic link + in the web space that points to the bugzilla directory. At any rate, + just dump all the files in the same place (optionally omitting the CVS + directories if they were accidentally tarred up with the rest of Bugzilla) + and make sure you can access the files in that directory through your + web server. + </P +><DIV +CLASS="TIP" +><BLOCKQUOTE +CLASS="TIP" +><P +><B +>Tip: </B +> HINT: If you symlink the bugzilla directory into your Apache's + HTML heirarchy, you may receive "Forbidden" errors unless you + add the "FollowSymLinks" directive to the <Directory> entry + for the HTML root. + </P +></BLOCKQUOTE +></DIV +><P +> Once all the files are in a web accessible directory, make that + directory writable by your webserver's user (which may require just + making it world writable). This is a temporary step until you run + the post-install "checksetup.pl" script, which locks down your + installation. + </P +><P +> Lastly, you'll need to set up a symbolic link from /usr/bonsaitools/bin + to the correct location of your perl executable (probably /usr/bin/perl). + Otherwise you must hack all the .cgi files to change where they look + for perl. To make future upgrades easier, you should use the symlink + approach. + <DIV +CLASS="TIP" +><BLOCKQUOTE +CLASS="TIP" +><P +><B +>Tip: </B +> If you don't have root access to set this symlink up, check out the + "setperl.csh" utility, listed in the Patches section of this + Guide. It will change the path to perl in all your Bugzilla files for + you. + </P +></BLOCKQUOTE +></DIV +> + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN343" +>2.1.2.14. Setting Up the MySQL Database</A +></H3 +><P +> After you've gotten all the software installed and working you're ready + to start preparing the database for its life as a the back end to a high + quality bug tracker. + </P +><P +> First, you'll want to fix MySQL permissions to allow access from + Bugzilla. For the purpose of this Installation section, the Bugzilla username + will be "bugs", and will have minimal permissions. Bugzilla has + not undergone a thorough security audit. It may be possible for + a system cracker to somehow trick Bugzilla into executing a command + such as "; DROP DATABASE mysql". + </P +><P +> That would be bad. + </P +><P +> Give the MySQL root user a password. MySQL passwords are + limited to 16 characters. + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>mysql -u root mysql</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +> UPDATE user SET Password=PASSWORD ('new_password') + WHERE user='root'; + </B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>FLUSH PRIVILEGES;</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + From this point on, if you need to access MySQL as the + MySQL root user, you will need to use "mysql -u root -p" and + enter your new_password. Remember that MySQL user names have + nothing to do with Unix user names (login names). + </P +><P +> Next, we create the "bugs" user, and grant sufficient + permissions for checksetup.pl, which we'll use later, to work + its magic. This also restricts the "bugs" user to operations + within a database called "bugs", and only allows the account + to connect from "localhost". Modify it to reflect your setup + if you will be connecting from another machine or as a different + user. + </P +><P +> Remember to set bugs_password to some unique password. + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>GRANT SELECT,INSERT,UPDATE,DELETE,INDEX, + ALTER,CREATE,DROP,REFERENCES + ON bugs.* TO bugs@localhost + IDENTIFIED BY 'bugs_password';</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +> mysql> + </TT +> + <B +CLASS="COMMAND" +> FLUSH PRIVILEGES; + </B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> Next, run the magic checksetup.pl script. (Many thanks to Holger + Schurig <holgerschurig@nikocity.de> for writing this script!) + It will make sure Bugzilla files and directories have reasonable + permissions, set up the "data" directory, and create all the MySQL + tables. + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>./checksetup.pl</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + The first time you run it, it will create a file called "localconfig". + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN379" +>2.1.2.15. Tweaking "localconfig"</A +></H3 +><P +> This file contains a variety of settings you may need to tweak including + how Bugzilla should connect to the MySQL database. + </P +><P +> The connection settings include: + <P +></P +><OL +TYPE="1" +><LI +><P +> server's host: just use "localhost" if the MySQL server is + local + </P +></LI +><LI +><P +> database name: "bugs" if you're following these directions + </P +></LI +><LI +><P +> MySQL username: "bugs" if you're following these directions + </P +></LI +><LI +><P +> Password for the "bugs" MySQL account above + </P +></LI +></OL +> + </P +><P +> Once you are happy with the settings, re-run checksetup.pl. On this + second run, it will create the database and an administrator account + for which you will be prompted to provide information. + </P +><P +> When logged into an administrator account once Bugzilla is running, + if you go to the query page (off of the bugzilla main menu), you'll + find an 'edit parameters' option that is filled with editable treats. + </P +><P +> Should everything work, you should have a nearly empty copy of the bug + tracking setup. + </P +><P +> The second time around, checksetup.pl will stall if it is on a + filesystem that does not fully support file locking via flock(), such as + NFS mounts. This support is required for Bugzilla to operate safely with + multiple instances. If flock() is not fully supported, it will stall at: + <SPAN +CLASS="ERRORCODE" +>Now regenerating the shadow database for all bugs.</SPAN +> + <DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> The second time you run checksetup.pl, it is recommended you be the same + user as your web server runs under, and that you be sure you have set the + "webservergroup" parameter in localconfig to match the web server's group + name, if any. Under some systems, otherwise, checksetup.pl will goof up + your file permissions and make them unreadable to your web server. + </P ></BLOCKQUOTE ></DIV +> + </P ><DIV CLASS="NOTE" ><BLOCKQUOTE @@ -116,12 +1163,517 @@ CLASS="NOTE" ><P ><B >Note: </B -> - </P +> The checksetup.pl script is designed so that you can run it at any time + without causing harm. You should run it after any upgrade to Bugzilla. + </P ></BLOCKQUOTE ></DIV ></DIV ><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN401" +>2.1.2.16. Setting Up Maintainers Manuall (Optional)</A +></H3 +><P +> If you want to add someone else to every group by hand, you can do it + by typing the appropriate MySQL commands. Run '<TT +CLASS="COMPUTEROUTPUT" +> mysql -u root -p bugs</TT +>' + (you may need different parameters, depending on your security settings + according to section 3, above). Then: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>update profiles set groupset=0x7fffffffffffffff + where login_name = 'XXX';</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + replacing XXX with the Bugzilla email address. + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN410" +>2.1.2.17. The Whining Cron (Optional)</A +></H3 +><P +> By now you've got a fully functional bugzilla, but what good are bugs + if they're not annoying? To help make those bugs more annoying you can + set up bugzilla's automatic whining system. This can be done by adding + the following command as a daily crontab entry (for help on that see that + crontab man page): + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <B +CLASS="COMMAND" +>cd <your-bugzilla-directory> ; ./whineatnews.pl</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN417" +>2.1.2.18. Bug Graphs (Optional)</A +></H3 +><P +> As long as you installed the GD and Graph::Base Perl modules you might + as well turn on the nifty bugzilla bug reporting graphs. + </P +><P +> Add a cron entry like this to run collectstats daily at 5 after midnight: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>crontab -e</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> 5 0 * * * cd <your-bugzilla-directory> ; ./collectstats.pl + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> After two days have passed you'll be able to view bug graphs from the + Bug Reports page. + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN429" +>2.1.2.19. Securing MySQL</A +></H3 +><P +> If you followed the README for setting up your "bugs" and "root" user in + MySQL, much of this should not apply to you. If you are upgrading + an existing installation of Bugzilla, you should pay close attention + to this section. + </P +><P +> Most MySQL installs have "interesting" default security parameters: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +>mysqld defaults to running as root</TD +></TR +><TR +><TD +>it defaults to allowing external network connections</TD +></TR +><TR +><TD +>it has a known port number, and is easy to detect</TD +></TR +><TR +><TD +>it defaults to no passwords whatsoever</TD +></TR +><TR +><TD +>it defaults to allowing "File_Priv"</TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> This means anyone from anywhere on the internet can not only drop the + database with one SQL command, and they can write as root to the system. + </P +><P +> To see your permissions do: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>mysql -u root -p</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>use mysql;</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>show tables;</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>select * from user;</B +> + </TT +> + </TD +></TR +><TR +><TD +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>mysql></TT +> + <B +CLASS="COMMAND" +>select * from db;</B +> + </TT +> + </TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> To fix the gaping holes: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +>DELETE FROM user WHERE User='';</TD +></TR +><TR +><TD +>UPDATE user SET Password=PASSWORD('new_password') WHERE user='root';</TD +></TR +><TR +><TD +> FLUSH PRIVILEGES;</TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> If you're not running "mit-pthreads" you can use: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +>GRANT USAGE ON *.* TO bugs@localhost;</TD +></TR +><TR +><TD +>GRANT ALL ON bugs.* TO bugs@localhost;</TD +></TR +><TR +><TD +>REVOKE DROP ON bugs.* FROM bugs@localhost;</TD +></TR +><TR +><TD +>FLUSH PRIVILEGES;</TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> With "mit-pthreads" you'll need to modify the "globals.pl" Mysql->Connect + line to specify a specific host name instead of "localhost", and accept + external connections: + <P +></P +><TABLE +BORDER="0" +><TBODY +><TR +><TD +>GRANT USAGE ON *.* TO bugs@bounce.hop.com;</TD +></TR +><TR +><TD +>GRANT ALL ON bugs.* TO bugs@bounce.hop.com;</TD +></TR +><TR +><TD +>REVOKE DROP ON bugs.* FROM bugs@bounce.hop.com;</TD +></TR +><TR +><TD +>FLUSH PRIVILEGES;</TD +></TR +></TBODY +></TABLE +><P +></P +> + </P +><P +> Consider also: + <P +></P +><OL +TYPE="1" +><LI +><P +> Turning off external networking with "--skip-networking", + unless you have "mit-pthreads", in which case you can't. + Without networking, MySQL connects with a Unix domain socket. + </P +></LI +><LI +><P +> using the --user= option to mysqld to run it as an unprivileged + user. + </P +></LI +><LI +><P +> starting MySQL in a chroot jail + </P +></LI +><LI +><P +> running the httpd in a "chrooted" jail + </P +></LI +><LI +><P +> making sure the MySQL passwords are different from the OS + passwords (MySQL "root" has nothing to do with system "root"). + </P +></LI +><LI +><P +> running MySQL on a separate untrusted machine + </P +></LI +><LI +><P +> making backups ;-) + </P +></LI +></OL +> + </P +></DIV +><DIV +CLASS="SECTION" +><H3 +CLASS="SECTION" +><A +NAME="AEN495" +>2.1.2.20. Installation General Notes</A +></H3 +><DIV +CLASS="SECTION" +><H4 +CLASS="SECTION" +><A +NAME="AEN497" +>2.1.2.20.1. Modifying Your Running System</A +></H4 +><P +> Bugzilla optimizes database lookups by storing all relatively static + information in the versioncache file, located in the data/ subdirectory + under your installation directory (we said before it needs to be writable, + right?!) + </P +><P +> If you make a change to the structural data in your database (the + versions table for example), or to the "constants" encoded in + defparams.pl, you will need to remove the cached content from the data + directory (by doing a "rm data/versioncache"), or your changes won't show + up! + </P +><P +> That file gets automatically regenerated whenever it's more than an + hour old, so Bugzilla will eventually notice your changes by itself, but + generally you want it to notice right away, so that you can test things. + </P +></DIV +><DIV +CLASS="SECTION" +><H4 +CLASS="SECTION" +><A +NAME="AEN502" +>2.1.2.20.2. Upgrading From Previous Versions</A +></H4 +><P +> The developers of Bugzilla are constantly adding new tables, columns and + fields. You'll get SQL errors if you just update the code. The strategy + to update is to simply always run the checksetup.pl script whenever + you upgrade your installation of Bugzilla. If you want to see what has + changed, you can read the comments in that file, starting from the end. + </P +></DIV +><DIV +CLASS="SECTION" +><H4 +CLASS="SECTION" +><A +NAME="AEN505" +>2.1.2.20.3. UNIX Installation Instructions History</A +></H4 +><P +> This document was originally adapted from the Bonsai installation + instructions by Terry Weissman <terry@mozilla.org>. + </P +><P +> The February 25, 1999 re-write of this page was done by Ry4an Brase + <ry4an@ry4an.org>, with some edits by Terry Weissman, Bryce Nesbitt, + Martin Pool, & Dan Mosedale (But don't send bug reports to them! + Report them using bugzilla, at http://bugzilla.mozilla.org/enter_bug.cgi , + project Webtools, component Bugzilla). + </P +><P +> This document was heavily modified again Wednesday, March 07 2001 to + reflect changes for Bugzilla 2.12 release by Matthew P. Barnson. The + securing MySQL section should be changed to become standard procedure + for Bugzilla installations. + </P +><P +> Finally, the README in its entirety was marked up in SGML and included into + the Guide on April 24, 2001. + </P +><P +> Comments from people using this Guide for the first time are particularly welcome. + </P +></DIV +></DIV +></DIV +></DIV +><DIV CLASS="NAVFOOTER" ><HR ALIGN="LEFT" diff --git a/docs/html/readme.windows.html b/docs/html/readme.windows.html index b89c1c7d1..dc29a39ef 100644 --- a/docs/html/readme.windows.html +++ b/docs/html/readme.windows.html @@ -4,7 +4,7 @@ >Win32 (Win98+/NT/2K) Installation</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -510,7 +510,7 @@ CLASS="TIP" >Tip: </B > From Andrew Pearson: <A -NAME="AEN304" +NAME="AEN624" ></A ><BLOCKQUOTE CLASS="BLOCKQUOTE" @@ -548,6 +548,149 @@ CLASS="COMMAND" </P ></BLOCKQUOTE ></DIV +><DIV +CLASS="TIP" +><BLOCKQUOTE +CLASS="TIP" +><P +><B +>Tip: </B +>"Brian" had this to add, about upgrading to Bugzilla 2.12 from previous versions:</P +><A +NAME="AEN634" +></A +><BLOCKQUOTE +CLASS="BLOCKQUOTE" +><P +> Hi - I am updating bugzilla to 2.12 so I can tell you what I did (after I + deleted the current dir and copied the files in). + </P +><P +> In checksetup.pl, I did the following... + </P +><DIV +CLASS="PROCEDURE" +><OL +TYPE="1" +><LI +><TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +>my $webservergid = getgrnam($my_webservergroup); + </PRE +></TD +></TR +></TABLE +><P +>to</P +><TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +>my $webservergid = 'Administrators' + </PRE +></TD +></TR +></TABLE +></LI +><LI +><P +> I then ran checksetup.pl + </P +></LI +><LI +><P +> I removed all the encrypt() + <DIV +CLASS="EXAMPLE" +><A +NAME="AEN646" +></A +><P +><B +>Example 2-1. Removing encrypt() for Windows NT installations</B +></P +><P +> Replace this: + <TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +>SendSQL("SELECT encrypt(" . SqlQuote($enteredpwd) . ", " . + SqlQuote(substr($realcryptpwd, 0, 2)) . ")"); +my $enteredcryptpwd = FetchOneColumn(); + </PRE +></TD +></TR +></TABLE +> + with this: + <TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +>my $enteredcryptpwd = $enteredpwd + </PRE +></TD +></TR +></TABLE +> + in cgi.pl. + </P +></DIV +> + </P +></LI +><LI +><P +> I renamed processmail to processmail.pl + </P +></LI +><LI +><P +> I altered the sendmail statements to windmail: + <TABLE +BORDER="0" +BGCOLOR="#E0E0E0" +WIDTH="100%" +><TR +><TD +><PRE +CLASS="PROGRAMLISTING" +> +open SENDMAIL, "|\"C:/General/Web/tools/Windmail 4.0 Beta/windmail\" -t > mail.log"; + </PRE +></TD +></TR +></TABLE +> + </P +><P +> The quotes around the dir is for the spaces. mail.log is for the output + </P +></LI +></OL +></DIV +></BLOCKQUOTE +></BLOCKQUOTE +></DIV ></DIV ></DIV ><DIV diff --git a/docs/html/rhbugzilla.html b/docs/html/rhbugzilla.html new file mode 100644 index 000000000..1d78c6473 --- /dev/null +++ b/docs/html/rhbugzilla.html @@ -0,0 +1,196 @@ +<HTML +><HEAD +><TITLE +>Red Hat Bugzilla</TITLE +><META +NAME="GENERATOR" +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 +"><LINK +REL="HOME" +TITLE="The Bugzilla Guide" +HREF="index.html"><LINK +REL="UP" +TITLE="Bugzilla Variants" +HREF="variants.html"><LINK +REL="PREVIOUS" +TITLE="Bugzilla Variants" +HREF="variants.html"><LINK +REL="NEXT" +TITLE="Useful Patches and Utilities for Bugzilla" +HREF="patches.html"></HEAD +><BODY +CLASS="SECTION" +BGCOLOR="#FFFFFF" +TEXT="#000000" +LINK="#0000FF" +VLINK="#840084" +ALINK="#0000FF" +><DIV +CLASS="NAVHEADER" +><TABLE +WIDTH="100%" +BORDER="0" +CELLPADDING="0" +CELLSPACING="0" +><TR +><TH +COLSPAN="3" +ALIGN="center" +>The Bugzilla Guide</TH +></TR +><TR +><TD +WIDTH="10%" +ALIGN="left" +VALIGN="bottom" +><A +HREF="variants.html" +>Prev</A +></TD +><TD +WIDTH="80%" +ALIGN="center" +VALIGN="bottom" +>Chapter 7. Bugzilla Variants</TD +><TD +WIDTH="10%" +ALIGN="right" +VALIGN="bottom" +><A +HREF="patches.html" +>Next</A +></TD +></TR +></TABLE +><HR +ALIGN="LEFT" +WIDTH="100%"></DIV +><DIV +CLASS="SECTION" +><H1 +CLASS="SECTION" +><A +NAME="RHBUGZILLA" +>7.1. Red Hat Bugzilla</A +></H1 +><P +> Red Hat Bugzilla is probably the most popular Bugzilla variant, aside from Mozilla Bugzilla, + on the planet. + One of the major benefits of Red Hat Bugzilla is the ability to work with Oracle as a + database, as well as MySQL. + Here's what Dave Lawrence had to say about the status of Red Hat Bugzilla, + <A +NAME="AEN1913" +></A +><BLOCKQUOTE +CLASS="BLOCKQUOTE" +><P +CLASS="LITERALLAYOUT" +> Hello. I apologize that I am getting back to you so late. It has been difficult to keep<br> +up with email this past week. I have checked out your updated documentation and I will<br> +have to say very good work. A few notes and additions as follows.<br> +<br> +(ed: from the FAQ)<br> +>For the record, we are not using any template type implementation for the cosmetic changes <br> +>maded to Bugzilla. It is just alot of html changes in the code itself. I admit I may have <br> +>gotten a little carried away with it but the corporate types asked for a more standardized <br> +>interface to match up with other projects relating to Red Hat web sites. A lot of other web <br> +>based internal tools I am working on also look like Bugzilla. <br> +<br> +<br> +This should probably be changed since we are now in fact using Text::Template for most<br> +of the html rendering. You actually state this later in your numbered list.<br> +<br> +Also number 6 contradicts number 8 where number 6 would be the most up to date status<br> +on the Oracle port.<br> +<br> +Additional Information:<br> +-----------------------------<br> +1. Comments are now stored in varchar fields of 4k in size each. If the comment is more<br> +than 4k it is broken up into chunks and given a sort number so each comment can be re<br> +assembled in the correct order. This was done because originally I was storing the comments<br> +in a long datatype which unfortunately cannot be indexed or joined with another table. This<br> +cause the search of text within the long description to be disabled for a long time. That<br> +is now working and is nto showing any noticeble performance hit that I can tell. <br> +<br> +2. Work is being started on internationalizing the Bugzilla source we have to allow our<br> +Japanese customers to enter bug reports into a single bugzilla system. This will probably<br> +be done by using the nvarchar data types supported by Oracle which allows storage of<br> +double byte characters and also the use of the Accept-Language in the http header for <br> +detection by Bugilla of which language to render.<br> +<br> +3. Of course even more cosmetic changes. It is difficult to keep up with the ever <br> +changing faces of www.redhat.com.<br> +<br> +4. Some convenience enhancements in the administration utilities. And more integration<br> +with other internal/external Red Hat web sites.<br> +<br> +I hope this information may prove helpful for your documentation. Please contact<br> +me if you have any more question or I can do anything else.<br> +<br> +Regards<br> + </P +></BLOCKQUOTE +> + </P +></DIV +><DIV +CLASS="NAVFOOTER" +><HR +ALIGN="LEFT" +WIDTH="100%"><TABLE +WIDTH="100%" +BORDER="0" +CELLPADDING="0" +CELLSPACING="0" +><TR +><TD +WIDTH="33%" +ALIGN="left" +VALIGN="top" +><A +HREF="variants.html" +>Prev</A +></TD +><TD +WIDTH="34%" +ALIGN="center" +VALIGN="top" +><A +HREF="index.html" +>Home</A +></TD +><TD +WIDTH="33%" +ALIGN="right" +VALIGN="top" +><A +HREF="patches.html" +>Next</A +></TD +></TR +><TR +><TD +WIDTH="33%" +ALIGN="left" +VALIGN="top" +>Bugzilla Variants</TD +><TD +WIDTH="34%" +ALIGN="center" +VALIGN="top" +><A +HREF="variants.html" +>Up</A +></TD +><TD +WIDTH="33%" +ALIGN="right" +VALIGN="top" +>Useful Patches and Utilities for Bugzilla</TD +></TR +></TABLE +></DIV +></BODY +></HTML +>
\ No newline at end of file diff --git a/docs/html/scm.html b/docs/html/scm.html index 05189a6ac..87dd195f1 100644 --- a/docs/html/scm.html +++ b/docs/html/scm.html @@ -4,7 +4,7 @@ >Perforce SCM</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -74,14 +74,38 @@ NAME="SCM" >5.3. Perforce SCM</A ></H1 ><P -> Richard Brooksby and his team have an integration tool - in public beta. You can find it at +> Richard Brooksby created a Perforce integration tool for Bugzilla and TeamTrack. + You can find the main project page at <A -HREF="http://www.ravenbrook.com/project/p4dt" +HREF="http://www.ravenbrook.com/project/p4dti/" TARGET="_top" > http://www.ravenbrook.com/project/p4dti</A +>. "p4dti" is now an officially + supported product from Perforce, and you can find the "Perforce Public Depot" + p4dti page at <A +HREF="http://public.perforce.com/public/perforce/p4dti/index.html" +TARGET="_top" +> http://public.perforce.com/public/perforce/p4dti/index.html</A >. </P +><P +> Integration of Perforce with Bugzilla, once patches are applied, is fairly seamless. However, + p4dti is a patch against the Bugzilla 2.10 release, not the current 2.12 release. I anticipate + patches for 2.12 will be out shortly. Check the project page regularly for updates, or + take the given patches and patch it manually. p4dti is designed to support multiple defect + trackers, and maintains its own documentation for it. Please consult the pages linked + above for further information. + </P +><P +> Right now, there is no way to synchronize the Bug ID and the Perforce Transaction Number, or + to change the Bug ID to read (PRODUCT).bugID unless you hack it in. Additionally, if you + have synchronization problems, the easiest way to avoid them is to only put the bug + information, comments, etc. into Bugzilla, and not into the Perforce change records. + They will link anyway; merely reference the bug ID fixed in your change description, + and put a comment into Bugzilla + giving the change ID that fixed the Bugzilla bug. It's a process issue, not a technology + question. + </P ></DIV ><DIV CLASS="NAVFOOTER" diff --git a/docs/html/searching.html b/docs/html/searching.html index 03149a82d..39cfe2793 100644 --- a/docs/html/searching.html +++ b/docs/html/searching.html @@ -4,7 +4,7 @@ >Better Searching</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/security.html b/docs/html/security.html index 5f04fed98..7c45ea1f9 100644 --- a/docs/html/security.html +++ b/docs/html/security.html @@ -4,7 +4,7 @@ >Bugzilla Security</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -172,8 +172,10 @@ TARGET="_top" ></LI ><LI ><P -> Ensure you have adequate access controls for $BUGZILLA_HOME/data/ and $BUGZILLA_HOME/localconfig. - The localconfig file stores your "bugs" user password, which would be terrible to have in the hands +> Ensure you have adequate access controls for $BUGZILLA_HOME/data/, $BUGZILLA_HOME/localconfig, + and $BUGZILLA_HOME/shadow directories. + The localconfig file stores your "bugs" user password, + which would be terrible to have in the hands of a criminal. Also some files under $BUGZILLA_HOME/data store sensitive information. </P ><P @@ -187,7 +189,7 @@ TARGET="_top" HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=65572" TARGET="_top" > Bug 65572</A -> for adequate protection in your data/ and shadow/ directories. +> for adequate protection in your data/ and shadow/ directories. </P ><P > Note the instructions which follow are Apache-specific. If you use IIS, Netscape, or other @@ -228,11 +230,6 @@ CLASS="LITERALLAYOUT" > </P ></LI -><LI -><P -> - </P -></LI ></OL > </P diff --git a/docs/html/setperl.html b/docs/html/setperl.html index 3d4909b73..376d87a1a 100644 --- a/docs/html/setperl.html +++ b/docs/html/setperl.html @@ -1,10 +1,10 @@ <HTML ><HEAD ><TITLE ->The setperl.pl Utility</TITLE +>The setperl.csh Utility</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -51,7 +51,7 @@ HREF="patches.html" WIDTH="80%" ALIGN="center" VALIGN="bottom" ->Appendix C. Useful Patches and Utilities for Bugzilla</TD +>Appendix D. Useful Patches and Utilities for Bugzilla</TD ><TD WIDTH="10%" ALIGN="right" @@ -71,12 +71,14 @@ CLASS="SECTION" CLASS="SECTION" ><A NAME="SETPERL" ->C.1. The setperl.pl Utility</A +>D.1. The setperl.csh Utility</A ></H1 ><P > - You can use the "setperl.pl" utility to quickly and easily + You can use the "setperl.csh" utility to quickly and easily change the path to perl on all your Bugzilla files. + This is a C-shell script; if you do not have "csh" or "tcsh" in the search + path on your system, it will not work! </P ><DIV CLASS="PROCEDURE" @@ -84,7 +86,7 @@ CLASS="PROCEDURE" TYPE="1" ><LI ><P -> Download the "setperl.pl" utility to your Bugzilla +> Download the "setperl.csh" utility to your Bugzilla directory and make it executable. </P ><OL @@ -116,7 +118,7 @@ CLASS="PROMPT" > <B CLASS="COMMAND" ->wget -O setperl.pl 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</B +>wget -O setperl.csh 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</B > </TT > @@ -132,7 +134,7 @@ CLASS="PROMPT" > <B CLASS="COMMAND" ->chmod u+x setperl.pl</B +>chmod u+x setperl.csh</B > </TT > @@ -210,10 +212,35 @@ CLASS="PROMPT" > <B CLASS="COMMAND" ->./setperl.pl /your/path/to/perl</B +>./setperl.csh /your/path/to/perl</B > </TT > +<DIV +CLASS="EXAMPLE" +><A +NAME="AEN1963" +></A +><P +><B +>Example D-1. Using Setperl to set your perl path</B +></P +><P +> <TT +CLASS="COMPUTEROUTPUT" +> <TT +CLASS="PROMPT" +>bash#</TT +> + <B +CLASS="COMMAND" +>./setperl.csh /usr/bin/perl</B +> + </TT +> + </P +></DIV +> </P ></LI ></OL diff --git a/docs/html/spamlite.html b/docs/html/spamlite.html index bf90e4ec1..b5701aa8f 100644 --- a/docs/html/spamlite.html +++ b/docs/html/spamlite.html @@ -4,7 +4,7 @@ >Reducing Spam</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -120,7 +120,11 @@ watching. With this, you could choose whethe dependency and keyword changes, for example.<br> <br> Both of these proposals live at<br> -"http://bugzilla.mozilla.org/show_bug.cgi?id=14137".</P +"http://bugzilla.mozilla.org/show_bug.cgi?id=14137".<br> +Note that they also live at<br> +"http://bugzilla.mozilla.org/show_bug.cgi?id=17464", and the change <br> +has been checked in. This is fixed with Bugzilla 2.12 and is no longer<br> +an issue. Woo-Hoo!</P ></P ></DIV ><DIV diff --git a/docs/html/tinderbox.html b/docs/html/tinderbox.html index 1c6ea48b0..6ed10c5fb 100644 --- a/docs/html/tinderbox.html +++ b/docs/html/tinderbox.html @@ -4,7 +4,7 @@ >Tinderbox</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/trackingbugs.html b/docs/html/trackingbugs.html index 8c6d52b47..4083db800 100644 --- a/docs/html/trackingbugs.html +++ b/docs/html/trackingbugs.html @@ -4,7 +4,7 @@ >Description Flags and Tracking Bugs</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/translations.html b/docs/html/translations.html index 8afcc2901..b3ca1cbd5 100644 --- a/docs/html/translations.html +++ b/docs/html/translations.html @@ -4,7 +4,7 @@ >Translations</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -74,7 +74,8 @@ NAME="TRANSLATIONS" >1.8. Translations</A ></H1 ><P -> The Bugzilla Guide needs translators! Please volunteer your translation into the language of your choice. +> The Bugzilla Guide needs translators! + Please volunteer your translation into the language of your choice. If you will translate this Guide, please notify the members of the mozilla-webtools mailing list at <TT CLASS="EMAIL" @@ -82,7 +83,8 @@ CLASS="EMAIL" HREF="mailto:mozilla-webtools@mozilla.org" >mozilla-webtools@mozilla.org</A >></TT -> +>. Since The Bugzilla Guide is also hosted on the + Linux Documentation Project, you would also do well to notify </P ></DIV ><DIV diff --git a/docs/html/useradmin.html b/docs/html/useradmin.html index 2e49e532f..644259a3d 100644 --- a/docs/html/useradmin.html +++ b/docs/html/useradmin.html @@ -4,7 +4,7 @@ >User Administration</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/using.html b/docs/html/using.html index 525ca9224..1d71a2219 100644 --- a/docs/html/using.html +++ b/docs/html/using.html @@ -4,7 +4,7 @@ >Using Bugzilla</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -131,6 +131,20 @@ HREF="how.html#QUERY" HREF="how.html#BUGREPORTS" >Creating and Managing Bug Reports</A ></DT +><DD +><DL +><DT +>4.3.3.1. <A +HREF="how.html#BUG_WRITING" +>Writing a Great Bug Report</A +></DT +><DT +>4.3.3.2. <A +HREF="how.html#BUG_MANAGE" +>Managing your Bug Reports</A +></DT +></DL +></DD ></DL ></DD ><DT @@ -150,6 +164,25 @@ HREF="init4me.html#ACCOUNTSETTINGS" HREF="init4me.html#EMAILSETTINGS" >Email Settings</A ></DT +><DD +><DL +><DT +>4.4.2.1. <A +HREF="init4me.html#NOTIFICATION" +>Email Notification</A +></DT +><DT +>4.4.2.2. <A +HREF="init4me.html#NEWEMAILTECH" +>New Email Technology</A +></DT +><DT +>4.4.2.3. <A +HREF="init4me.html#WATCHSETTINGS" +>"Watching" Users</A +></DT +></DL +></DD ><DT >4.4.3. <A HREF="init4me.html#FOOTERSETTINGS" diff --git a/docs/html/usingbz-conc.html b/docs/html/usingbz-conc.html index c0ff173ff..823b12694 100644 --- a/docs/html/usingbz-conc.html +++ b/docs/html/usingbz-conc.html @@ -4,7 +4,7 @@ >Using Bugzilla-Conclusion</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" diff --git a/docs/html/variants.html b/docs/html/variants.html new file mode 100644 index 000000000..997f00461 --- /dev/null +++ b/docs/html/variants.html @@ -0,0 +1,144 @@ +<HTML +><HEAD +><TITLE +>Bugzilla Variants</TITLE +><META +NAME="GENERATOR" +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 +"><LINK +REL="HOME" +TITLE="The Bugzilla Guide" +HREF="index.html"><LINK +REL="PREVIOUS" +TITLE="Cleaning up after mucking with Bugzilla" +HREF="cleanupwork.html"><LINK +REL="NEXT" +TITLE="Red Hat Bugzilla" +HREF="rhbugzilla.html"></HEAD +><BODY +CLASS="CHAPTER" +BGCOLOR="#FFFFFF" +TEXT="#000000" +LINK="#0000FF" +VLINK="#840084" +ALINK="#0000FF" +><DIV +CLASS="NAVHEADER" +><TABLE +WIDTH="100%" +BORDER="0" +CELLPADDING="0" +CELLSPACING="0" +><TR +><TH +COLSPAN="3" +ALIGN="center" +>The Bugzilla Guide</TH +></TR +><TR +><TD +WIDTH="10%" +ALIGN="left" +VALIGN="bottom" +><A +HREF="cleanupwork.html" +>Prev</A +></TD +><TD +WIDTH="80%" +ALIGN="center" +VALIGN="bottom" +></TD +><TD +WIDTH="10%" +ALIGN="right" +VALIGN="bottom" +><A +HREF="rhbugzilla.html" +>Next</A +></TD +></TR +></TABLE +><HR +ALIGN="LEFT" +WIDTH="100%"></DIV +><DIV +CLASS="CHAPTER" +><H1 +><A +NAME="VARIANTS" +>Chapter 7. Bugzilla Variants</A +></H1 +><DIV +CLASS="NOTE" +><BLOCKQUOTE +CLASS="NOTE" +><P +><B +>Note: </B +> I <EM +>know</EM +> there are more variants than just RedHat Bugzilla out there. + Please help me get information about them, their project status, and benefits there + might be in using them or in using their code in main-tree Bugzilla. + </P +></BLOCKQUOTE +></DIV +></DIV +><DIV +CLASS="NAVFOOTER" +><HR +ALIGN="LEFT" +WIDTH="100%"><TABLE +WIDTH="100%" +BORDER="0" +CELLPADDING="0" +CELLSPACING="0" +><TR +><TD +WIDTH="33%" +ALIGN="left" +VALIGN="top" +><A +HREF="cleanupwork.html" +>Prev</A +></TD +><TD +WIDTH="34%" +ALIGN="center" +VALIGN="top" +><A +HREF="index.html" +>Home</A +></TD +><TD +WIDTH="33%" +ALIGN="right" +VALIGN="top" +><A +HREF="rhbugzilla.html" +>Next</A +></TD +></TR +><TR +><TD +WIDTH="33%" +ALIGN="left" +VALIGN="top" +>Cleaning up after mucking with Bugzilla</TD +><TD +WIDTH="34%" +ALIGN="center" +VALIGN="top" +> </TD +><TD +WIDTH="33%" +ALIGN="right" +VALIGN="top" +>Red Hat Bugzilla</TD +></TR +></TABLE +></DIV +></BODY +></HTML +>
\ No newline at end of file diff --git a/docs/html/whatis.html b/docs/html/whatis.html index 2a53115b6..d53d68370 100644 --- a/docs/html/whatis.html +++ b/docs/html/whatis.html @@ -4,7 +4,7 @@ >What is Bugzilla?</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -77,11 +77,14 @@ NAME="WHATIS" > Bugzilla is one example of a class of programs called "Defect Tracking Systems", or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. - At the time Bugzilla was originally written, as a port from Netscape Communications' - "Bugsplat!" program to Perl from TCL, there were very few competitors in the market - for bug-tracking software. Most commercial defect-tracking software vendors at the - time charged enormous licensing fees. Bugzilla quickly became a favorite of the - open-source crowd (with its genesis in the open-source browser project, Mozilla) and + Bugzilla was originally written by Terry Weissman in a programming language called + "TCL", to replace a crappy + bug-tracking database used internally for Netscape Communications. Terry later ported + Bugzilla to + Perl from TCL, and in Perl it remains to this day. + Most commercial defect-tracking software vendors at the + time charged enormous licensing fees, and Bugzilla quickly became a favorite of the + open-source crowd (with its genesis in the open-source browser project, Mozilla). It is now the de-facto standard defect-tracking system against which all others are measured. </P @@ -127,7 +130,8 @@ NAME="WHATIS" ></LI ><LI ><P -> integration with several automated software configuration management systems +> available integration with automated software configuration management systems, including + Perforce and CVS. </P ></LI ><LI @@ -147,6 +151,12 @@ NAME="WHATIS" no internationalization, and dependence on some nonstandard libraries. </P ><P +> Some recent headway has been made on the query front, however. If you are using the latest + version of Bugzilla, you should see a "simple search" form on the default front page of + your Bugzilla install. Type in two or three search terms and you should pull up some + relevant information. This is also available as "queryhelp.cgi". + </P +><P > Despite these small problems, Bugzilla is very hard to beat. It is under <EM >very</EM > diff --git a/docs/html/why.html b/docs/html/why.html index 96363c6c2..b3110f1ec 100644 --- a/docs/html/why.html +++ b/docs/html/why.html @@ -4,7 +4,7 @@ >Why Should We Use Bugzilla?</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.61 +CONTENT="Modular DocBook HTML Stylesheet Version 1.64 "><LINK REL="HOME" TITLE="The Bugzilla Guide" @@ -124,7 +124,7 @@ VALIGN="TOP" > Bugzilla is very adaptable to various situations. Known uses currently include IT support queues, Systems Administration deployment management, chip design and development problem tracking (both pre-and-post fabrication), - and software bug tracking for luminaries such as Redhat, Loki software, + and software and hardware bug tracking for luminaries such as Redhat, Loki software, Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to configuration management and replication problems diff --git a/docs/sgml/Bugzilla-Guide.sgml b/docs/sgml/Bugzilla-Guide.sgml index a6bcaaeca..9334472af 100644 --- a/docs/sgml/Bugzilla-Guide.sgml +++ b/docs/sgml/Bugzilla-Guide.sgml @@ -16,6 +16,7 @@ <!ENTITY database SYSTEM "database.sgml"> <!ENTITY patches SYSTEM "patches.sgml"> <!ENTITY variants SYSTEM "variants.sgml"> +<!ENTITY requiredsoftware SYSTEM "requiredsoftware.sgml"> ]> @@ -58,7 +59,7 @@ http://www.linuxdoc.org/LDP/LDP-Author-Guide/tools-hints.html <BOOKINFO> <TITLE>The Bugzilla Guide</TITLE> - <PUBDATE>v2.11.1, 06 March 2001</PUBDATE> + <PUBDATE>v2.12.0, 24 April 2001</PUBDATE> <AUTHOR> <FIRSTNAME>Matthew</FIRSTNAME> <OTHERNAME>P.</OTHERNAME> @@ -84,6 +85,7 @@ http://www.linuxdoc.org/LDP/LDP-Author-Guide/tools-hints.html <revision> <revnumber>2.11.1</revnumber> <date>06 March 2001</date> + <authorinitials>MPB</authorinitials> <revremark> Took way too long to revise this for 2.12 release. Updated FAQ to use qandaset tags instead of literallayout, @@ -93,6 +95,20 @@ http://www.linuxdoc.org/LDP/LDP-Author-Guide/tools-hints.html 2.13 release of the Guide in XML format instead of SGML. </revremark> </revision> + + <revision> + <revnumber>2.12.0</revnumber> + <date>24 April 2001</date> + <authorinitials>MPB</authorinitials> + <revremark> + Things fixed this release: Elaborated on queryhelp interface, added FAQ regarding + moving bugs from one keyword to another, clarified possible problems with the Landfill + tutorial, fixed a boatload of typos and unclear sentence structures. Incorporated the + README into the UNIX installation section, and changed the README to indicate the deprecated + status. Things I know need work: Used "simplelist" a lot, where I should have used + "procedure" to tag things. Need to lowercase all tags to be XML compliant. + </revremark> + </revision> </REVHISTORY> <KEYWORDSET> @@ -129,6 +145,9 @@ http://www.linuxdoc.org/LDP/LDP-Author-Guide/tools-hints.html <!-- Appendix: The Frequently Asked Questions --> &faq; +<!-- Appendix: Required Bugzilla Software Links --> +&requiredsoftware + <!-- Appendix: The Database Schema --> &database; diff --git a/docs/sgml/about.sgml b/docs/sgml/about.sgml index d83d7d0e5..d1b56cfdb 100644 --- a/docs/sgml/about.sgml +++ b/docs/sgml/about.sgml @@ -1,5 +1,5 @@ -<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" [ -<!ENTITY conventions SYSTEM "conventions.sgml"> ] > --> +<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" [ +<!ENTITY conventions SYSTEM "conventions.sgml"> ] > <CHAPTER ID="about"> <TITLE>About This Guide</TITLE> @@ -176,10 +176,15 @@ <SECTION id="contributors"> <TITLE>Contributors</TITLE> <PARA> - Thanks go to these people for significant contributions to this documentation: + Thanks go to these people for significant contributions + to this documentation (in no particular order): </PARA> <PARA> - Zach Lipton, Andrew Pearson, Spencer Smith, Eric Hansen + Zach Lipton (significant textual contributions), + Andrew Pearson, + Spencer Smith, + Eric Hanson, + Kevin Brannen, </PARA> </SECTION> <SECTION ID="feedback"> @@ -195,9 +200,11 @@ <SECTION ID="translations"> <TITLE>Translations</TITLE> <PARA> - The Bugzilla Guide needs translators! Please volunteer your translation into the language of your choice. + The Bugzilla Guide needs translators! + Please volunteer your translation into the language of your choice. If you will translate this Guide, please notify the members of the mozilla-webtools mailing list at - <email>mozilla-webtools@mozilla.org</email> + <email>mozilla-webtools@mozilla.org</email>. Since The Bugzilla Guide is also hosted on the + Linux Documentation Project, you would also do well to notify </PARA> </SECTION> diff --git a/docs/sgml/administration.sgml b/docs/sgml/administration.sgml index 3ab02653b..c52cacebf 100644 --- a/docs/sgml/administration.sgml +++ b/docs/sgml/administration.sgml @@ -30,7 +30,7 @@ Chapter: Administration <PARA> So you followed the README isntructions to the letter, and just logged into bugzilla with your super-duper god account and you are sitting at the query -screen. Yet, you have nothing to query. Your first act of bisuness needs to be to setup the +screen. Yet, you have nothing to query. Your first act of business needs to be to setup the operating parameters for bugzilla.</PARA> <SECTION id="postinstall-check"> @@ -48,6 +48,14 @@ operating parameters for bugzilla.</PARA> <PROCEDURE> <STEP> <PARA> + Bring up "editparams.cgi" in your web browser. For instance, to edit parameters + at mozilla.org, the URL would be <ULINK URL="http://bugzilla.mozilla.org/editparams.cgi"> + http://bugzilla.mozilla.org/editparams.cgi</ULINK>, also available under the "edit parameters" + link on your query page. + </PARA> + </STEP> + <STEP> + <PARA> Set "maintainer" to <EMPHASIS>your</EMPHASIS> email address. This allows Bugzilla's error messages to display your email @@ -71,7 +79,7 @@ operating parameters for bugzilla.</PARA> </STEP> <STEP> <PARA> - Set "usebuggroupsentry" to "1" if you want to be able to restrict access to products. + Set "usebuggroupsentry" to "1" if you want to restrict access to products. Once again, if you are simply testing your installation, I suggest against turning this parameter on; the strict security checking may stop you from being able to modify your new entries. @@ -99,18 +107,22 @@ operating parameters for bugzilla.</PARA> attempting to commit a change to the database. </PARA> <PARA> - If you use the "shadowdb" option, it is only natural that you should turn the "queryagainstshadowdb" + If you use the "shadowdb" option, + it is only natural that you should turn the "queryagainstshadowdb" option "On" as well. Otherwise you are replicating data into a shadow database for no reason! </PARA> </STEP> <STEP> <PARA> If you have custom logos or HTML you must put in place to fit within your site design guidelines, - place the code in the "headerhtml", "footerhtml", "errorhtml", "bannerhtml", or "blurbhtml" text boxes. + place the code in the "headerhtml", "footerhtml", "errorhtml", + "bannerhtml", or "blurbhtml" text boxes. <NOTE> <PARA> - The "headerhtml" text box is the HTML printed out <EMPHASIS>before</EMPHASIS> any other code on the page. - If you have a special banner, put the code for it in "bannerhtml". You may want to leave these + The "headerhtml" text box is the HTML printed out + <EMPHASIS>before</EMPHASIS> any other code on the page. + If you have a special banner, put the code for it in "bannerhtml". + You may want to leave these settings at the defaults initially. </PARA> </NOTE> @@ -125,27 +137,33 @@ operating parameters for bugzilla.</PARA> </STEP> <STEP> <PARA> - Set "newemailtech" to "on". Your users will thank you. This is the default in the post-2.12 world. + Ensure "newemailtech" is "on". + Your users will thank you. This is the default in the post-2.12 world, and is + only an issue if you are upgrading. </PARA> </STEP> <STEP> <PARA> - Do you want to use the qa contact ("useqacontact") and status whiteboard ("usestatuswhiteboard") fields? - These fields are useful because they allow for more flexibility, particularly when you have an existing + Do you want to use the qa contact ("useqacontact") + and status whiteboard ("usestatuswhiteboard") fields? + These fields are useful because they allow for more flexibility, + particularly when you have an existing Quality Assurance and/or Release Engineering team, but they may not be needed for smaller installations. </PARA> </STEP> <STEP> <PARA> - Set "whinedays" to the amount of days you want to let bugs go in the "New" or "Reopened" state before + Set "whinedays" to the amount of days you want to let bugs go + in the "New" or "Reopened" state before notifying people they have untouched new bugs. If you do not plan to use this feature, simply do not set up the whining cron job described in the README, or set this value to "0". </PARA> </STEP> <STEP> <PARA> - Set the "commenton" options according to your site policy. It is a wise idea to require comments when users + Set the "commenton" options according to your site policy. + It is a wise idea to require comments when users resolve, reassign, or reopen bugs. <NOTE> <PARA> @@ -456,9 +474,6 @@ operating parameters for bugzilla.</PARA> Dear Lord, we have to get our users to do WHAT? </PARA> </EPIGRAPH> - <REMARK> - Many thanks to Zach Lipton for his contributions to this section - </REMARK> <SECTION id="products"> <TITLE>Products</TITLE> @@ -1033,15 +1048,17 @@ operating parameters for bugzilla.</PARA> </LISTITEM> <LISTITEM> <PARA> - Ensure you have adequate access controls for $BUGZILLA_HOME/data/ and $BUGZILLA_HOME/localconfig. - The localconfig file stores your "bugs" user password, which would be terrible to have in the hands + Ensure you have adequate access controls for $BUGZILLA_HOME/data/, $BUGZILLA_HOME/localconfig, + and $BUGZILLA_HOME/shadow directories. + The localconfig file stores your "bugs" user password, + which would be terrible to have in the hands of a criminal. Also some files under $BUGZILLA_HOME/data store sensitive information. </PARA> <PARA> On Apache, you can use .htaccess files to protect access to these directories, as outlined in <ULINK URL="http://bugzilla.mozilla.org/show_bug.cgi?id=57161">Bug 57161</ULINK> for the localconfig file, and <ULINK URL="http://bugzilla.mozilla.org/show_bug.cgi?id=65572"> - Bug 65572</ULINK> for adequate protection in your data/ and shadow/ directories. + Bug 65572</ULINK> for adequate protection in your data/ and shadow/ directories. </PARA> <PARA> Note the instructions which follow are Apache-specific. If you use IIS, Netscape, or other @@ -1076,12 +1093,6 @@ operating parameters for bugzilla.</PARA> </LITERALLAYOUT> </PARA> </LISTITEM> - <LISTITEM> - <PARA> - - </PARA> - </LISTITEM> - </ORDEREDLIST> </PARA> </SECTION> diff --git a/docs/sgml/database.sgml b/docs/sgml/database.sgml index 16c72494e..eced31c52 100644 --- a/docs/sgml/database.sgml +++ b/docs/sgml/database.sgml @@ -1,10 +1,10 @@ -<!-- <!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> --> +<!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> <APPENDIX id="database"> <TITLE>The Bugzilla Database</TITLE> <NOTE> -<PARA>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers? <REMARK>MPB</REMARK></PARA> +<PARA>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers?</PARA> </NOTE> <SECTION id="dbschema"> <TITLE>Database Schema Chart</TITLE> @@ -405,7 +405,13 @@ http://www.devshed.com/Server_Side/MySQL/ <TITLE>MySQL Permissions & Grant Tables</TITLE> <NOTE> - <PARA>The following portion of documentation comes from my answer to an old discussion of Keynote, a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the Keynote support group regarding MySQL grant table permissions, and how to use them effectively. It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables since this time, but it serves as a decent introduction and troubleshooting document for grant table issues. I used Keynote to track my troubles until I discovered Bugzilla, which gave me a whole new set of troubles to work on : )</PARA> + <PARA>The following portion of documentation comes from my answer to an old discussion of Keystone, + a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the + Keystone support group regarding MySQL grant table permissions, and how to use them effectively. + It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables + since this time, but it serves as a decent introduction and troubleshooting document for grant + table issues. I used Keynote to track my troubles until I discovered Bugzilla, + which gave me a whole new set of troubles to work on : )</PARA> </NOTE> <LITERALLAYOUT> @@ -589,7 +595,7 @@ NEW CONTACT INFORMATION: <SECTION id="cleanupwork"> <TITLE>Cleaning up after mucking with Bugzilla</TITLE> <LITERALLAYOUT> -Contributed by Eric Hansen: +Contributed by Eric Hanson: There are several things, and one trick. There is a small tiny piece of documentation I saw once that said something very important. 1) After pretty much any manual working of the Mysql db, you must diff --git a/docs/sgml/faq.sgml b/docs/sgml/faq.sgml index c10efec42..b7ca03201 100644 --- a/docs/sgml/faq.sgml +++ b/docs/sgml/faq.sgml @@ -272,7 +272,14 @@ <qandadiv id="faq_redhat"> <title>Red Hat Bugzilla</title> - + <para> + <note> + <para> + <emphasis>This section is no longer up-to-date.</emphasis> + Please see the section on "Red Hat Bugzilla" under "Variants" in The Bugzilla Guide. + </para> + </note> + </para> <qandaentry> <question> <para> @@ -430,7 +437,8 @@ <note> <para> This information is somewhat dated; I last updated it - 7 June 2000. + 7 June 2000. Please see the "Variants" section of "The Bugzilla Guide" + for more up-to-date information regarding Red Hat Bugzilla. </para> </note> <emphasis>Dave Lawrence</emphasis>: @@ -465,7 +473,7 @@ thing going to help others that may need it. </para> <para> - As Matt has mentioned it is still using out-dated code and with a + As Matt has mentioned it is still using out-dated code and with a little help I would like to bring everything up to date for eventual incorporation with the main cvs tree. Due to other duties I have with the company any help with this wiould be @@ -490,16 +498,21 @@ <qandadiv id="faq_loki"> <title>Loki Bugzilla (AKA Fenris)</title> - <note> - <para> - Loki's "Fenris" Bugzilla is no longer actively maintained. - It works well enough for Loki. Additionally, the major - differences in Fenris have now been integrated into - the main source tree of Bugzilla, so there's not much - reason to go grab the source. I left this section of the - FAQ principally for historical interest. - </para> - </note> + <para> + <note> + <para> + Loki's "Fenris" Bugzilla is based upon the (now ancient) Bugzilla 2.8 + tree, and is no longer actively maintained. + It works well enough for Loki. Additionally, the major + differences in Fenris have now been integrated into + the main source tree of Bugzilla, so there's not much + reason to go grab the source. I leave this section of the + FAQ principally for historical interest, but unless Loki has further + input into Bugzilla's future, it will be deprecated in future versions + of the Guide. + </para> + </note> + </para> <qandaentry> <question> @@ -558,12 +571,14 @@ <qandadiv id="faq_phb"> <title>Pointy-Haired-Boss Questions</title> - <note> - <para> - The title of this section doesn't mean you're a PHB -- it just means - you probably HAVE a PHB who wants to know this :) - </para> - </note> + <para> + <note> + <para> + The title of this section doesn't mean you're a PHB -- it just means + you probably HAVE a PHB who wants to know this :) + </para> + </note> + </para> <qandaentry> <question> @@ -1228,7 +1243,7 @@ is unavailable. </para> <para> - This is now a configurable parameter called "sendmailparm", available + This is now a configurable parameter called "sendmailnow", available from editparams.cgi. </para> </answer> @@ -1767,6 +1782,26 @@ A: Sure! Here ya go! <qandaentry> <question> <para> + How can I change the default priority to a null value? For instance, have the default + priority be "---" instead of "P2"? + </para> + </question> + <answer> + <para> + This is well-documented here: <ulink url="http://bugzilla.mozilla.org/show_bug.cgi?id=49862"> + http://bugzilla.mozilla.org/show_bug.cgi?id=49862</ulink>. Ultimately, it's as easy + as adding the "---" priority field to your localconfig file in the appropriate area, + re-running checksetup.pl, and then changing the default priority in your browser using + "editparams.cgi". Hmm, now that I think about it, that is kind of a klunky way to handle + it, but for now it's what we have! Although the bug has been closed "resolved wontfix", + there may be a better way to handle this... + </para> + </answer> + </qandaentry> + + <qandaentry> + <question> + <para> What's the best way to submit patches? What guidelines should I follow? </para> </question> diff --git a/docs/sgml/future.sgml b/docs/sgml/future.sgml index db3c071b2..4cdf9e6f8 100644 --- a/docs/sgml/future.sgml +++ b/docs/sgml/future.sgml @@ -2,7 +2,7 @@ <chapter id="future"> <title>The Future of Bugzilla</title> - <synopsis>This section largely contributed by Matthew Tuck</synopsis> + <synopsis>Bugzilla's Future. Much of this is the present, now.</synopsis> <section id="spamlite"> <title>Reducing Spam</title> <para><literallayout> @@ -51,6 +51,10 @@ dependency and keyword changes, for example. Both of these proposals live at "http://bugzilla.mozilla.org/show_bug.cgi?id=14137". +Note that they also live at +"http://bugzilla.mozilla.org/show_bug.cgi?id=17464", and the change +has been checked in. This is fixed with Bugzilla 2.12 and is no longer +an issue. Woo-Hoo! </literallayout></para> </section> diff --git a/docs/sgml/installation.sgml b/docs/sgml/installation.sgml index f29ba953d..03ff0bd8d 100644 --- a/docs/sgml/installation.sgml +++ b/docs/sgml/installation.sgml @@ -5,31 +5,941 @@ <SECTION id="README.unix"> <TITLE>UNIX Installation</TITLE> - <NOTE> - <PARA> - Please consult the README included with the Bugzilla distribution - as the current canonical source for UNIX installation instructions. - We do, however, have some installation notes for errata from the README. - </PARA> - </NOTE> - - <NOTE> - <PARA> - If you are installing Bugzilla on S.u.S.e. Linux, or some other - distributions with "paranoid" security options, it is possible - that the checksetup.pl script may fail with the error: - <ERRORNAME>cannot chdir(/var/spool/mqueue): Permission denied</ERRORNAME> - This is because your - /var/spool/mqueue directory has a mode of "drwx------". Type - <COMMAND>chmod 755 /var/spool/mqueue</COMMAND> as root to fix this problem. - </PARA> - </NOTE> - - <NOTE> - <PARA> - - </PARA> - </NOTE> + <SECTION> + <TITLE>ERRATA</TITLE> + <NOTE> + <PARA> + If you are installing Bugzilla on S.u.S.e. Linux, or some other + distributions with "paranoid" security options, it is possible + that the checksetup.pl script may fail with the error: + <ERRORNAME>cannot chdir(/var/spool/mqueue): Permission denied</ERRORNAME> + This is because your + /var/spool/mqueue directory has a mode of "drwx------". Type + <COMMAND>chmod 755 /var/spool/mqueue</COMMAND> as root to fix this problem. + </PARA> + </NOTE> + + <NOTE> + <PARA> + Release Notes for Bugzilla 2.12 are available at docs/rel_notes.txt + </PARA> + </NOTE> + + <NOTE> + <PARA> + The preferred documentation for Bugzilla is available in docs/, with + a variety of document types available. Please refer to these documents when + installing, configuring, and maintaining your Bugzilla installation. + </PARA> + </NOTE> + + <WARNING> + <PARA> + Bugzilla is not a package where you can just plop it in a directory, + twiddle a few things, and you're off. Installing Bugzilla assumes you + know your variant of UNIX or Microsoft Windows well, are familiar with the + command line, and are comfortable compiling and installing a plethora + of third-party utilities. To install Bugzilla on Win32 requires + fair Perl proficiency, and if you use a webserver other than Apache you + should be intimately familiar with the security mechanisms and CGI + environment thereof. + </PARA> + </WARNING> + + <WARNING> + <PARA> + Bugzilla has not undergone a complete security review. Security holes + may exist in the code. Great care should be taken both in the installation + and usage of this software. Carefully consider the implications of + installing other network services with Bugzilla. + </PARA> + </WARNING> + </SECTION> + + <SECTION> + <TITLE>Step-by-step Install</TITLE> + <SECTION> + <TITLE>Introduction</TITLE> + <PARA> + Installation of bugzilla is pretty straightforward, particularly if your + machine already has MySQL and the MySQL-related perl packages installed. + If those aren't installed yet, then that's the first order of business. The + other necessary ingredient is a web server set up to run cgi scripts. + While using Apache for your webserver is not required, it is recommended. + </PARA> + + <PARA> + Bugzilla has been successfully installed under Solaris, Linux, and + Win32. The peculiarities of installing on Win32 (Win98+/NT/2K) are not + included in this section of the Guide; please check out the "Win32 Installation Instructions" + for further advice on getting Bugzilla to work on Microsoft Windows. + </PARA> + + <PARA> + The Bugzilla Guide is contained in the "docs/" folder. It is available + in plain text (docs/txt), HTML (docs/html), or SGML source (docs/sgml). + </PARA> + </SECTION> + <SECTION> + <TITLE>Installing the Prerequisites</TITLE> + + <PARA> + The software packages necessary for the proper running of bugzilla are: + <ORDEREDLIST> + <LISTITEM> + <PARA> + MySQL database server and the mysql client (3.22.5 or greater) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + Perl (5.004 or greater) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + DBI Perl module + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + Data::Dumper Perl module + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + DBD::mySQL + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + TimeDate Perl module collection + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + GD perl module (1.8.3) (optional, for bug charting) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + Chart::Base Perl module (0.99c) (optional, for bug charting) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + DB_File Perl module (optional, for bug charting) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + The web server of your choice. Apache is recommended. + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + MIME::Parser Perl module (optional, for contrib/bug_email.pl interface) + </PARA> + </LISTITEM> + </ORDEREDLIST> + <NOTE> + <PARA> + You must run Bugzilla on a filesystem that supports file locking via + flock(). This is necessary for Bugzilla to operate safely with multiple + instances. + </PARA> + </NOTE> + <WARNING> + <PARA> + It is a good idea, while installing Bugzilla, to ensure it is not + <EMPHASIS>accessible</EMPHASIS> by other machines on the Internet. + Your machine may be vulnerable to attacks + while you are installing. In other words, ensure there is some kind of firewall between you + and the rest of the Internet. Many installation steps require an active Internet connection + to complete, but you must take care to ensure that at no point is your machine vulnerable + to an attack. + </PARA> + </WARNING> + + </PARA> + </SECTION> + <SECTION> + <TITLE>Installing MySQL Database</TITLE> + <PARA> + Visit MySQL homepage at http://www.mysql.org/ and grab the latest stable + release of the server. Both binaries and source are available and which + you get shouldn't matter. Be aware that many of the binary versions + of MySQL store their data files in /var which on many installations + (particularly common with linux installations) is part of a smaller + root partition. If you decide to build from sources you can easily set + the dataDir as an option to configure. + </PARA> + <PARA> + If you've installed from source or non-package (RPM, deb, etc.) binaries + you'll want to make sure to add mysqld to your init scripts so the server + daemon will come back up whenever your machine reboots. + You also may want to edit those init scripts, to make sure that + mysqld will accept large packets. By default, mysqld is set up to only + accept packets up to 64K long. This limits the size of attachments you + may put on bugs. If you add something like "-O max_allowed_packet=1M" + to the command that starts mysqld (or safe_mysqld), then you will be + able to have attachments up to about 1 megabyte. + </PARA> + <NOTE> + <PARA> + If you plan on running Bugzilla and MySQL on the same machine, + consider using the "--skip-networking" option in the init script. + This enhances security by preventing network access to MySQL. + </PARA> + </NOTE> + </SECTION> + + <SECTION> + <TITLE>Perl (5.004 or greater)</TITLE> + <PARA> + Any machine that doesn't have perl on it is a sad machine indeed. Perl + for *nix systems can be gotten in source form from http://www.perl.com. + </PARA> + <PARA> + Perl is now a far cry from the the single compiler/interpreter binary it + once was. It now includes a great many required modules and quite a + few other support files. If you're not up to or not inclined to build + perl from source, you'll want to install it on your machine using some + sort of packaging system (be it RPM, deb, or what have you) to ensure + a sane install. In the subsequent sections you'll be installing quite + a few perl modules; this can be quite ornery if your perl installation + isn't up to snuff. + </PARA> + <TIP> + <PARA> + You can skip the following Perl module installation + steps by installing "Bundle::Bugzilla" from CPAN, which includes them. + All Perl module installation steps require you have an active Internet + connection. + </PARA> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>perl -MCPAN -e 'install "Bundle::Bugzilla"'</COMMAND> + </COMPUTEROUTPUT> + </PARA> + <PARA> + Bundle::Bugzilla doesn't include GD, Chart::Base, or MIME::Parser, + which are not essential to a basic Bugzilla install. If installing + this bundle fails, you should install each module individually to + isolate the problem. + </PARA> + </TIP> + </SECTION> + + <SECTION> + <TITLE>DBI Perl Module</TITLE> + <PARA> + The DBI module is a generic Perl module used by other database related + Perl modules. For our purposes it's required by the MySQL-related + modules. As long as your Perl installation was done correctly the + DBI module should be a breeze. It's a mixed Perl/C module, but Perl's + MakeMaker system simplifies the C compilation greatly. + </PARA> + <PARA> + Like almost all Perl modules DBI can be found on the Comprehensive Perl + Archive Network (CPAN) at http://www.cpan.org. The CPAN servers have a + real tendency to bog down, so please use mirrors. The current location + at the time of this writing (02/17/99) can be found in Appendix A. + </PARA> + <PARA> + Quality, general Perl module installation instructions can be found on + the CPAN website, but the easy thing to do is to just use the CPAN shell + which does all the hard work for you. + </PARA> + <PARA> + To use the CPAN shell to install DBI: + <INFORMALEXAMPLE> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>perl -MCPAN -e 'install "DBI"'</COMMAND> + </COMPUTEROUTPUT> + <NOTE> + <PARA>Replace "DBI" with the name of whichever module you wish + to install, such as Data::Dumper, TimeDate, GD, etc.</PARA> + </NOTE> + </PARA> + </INFORMALEXAMPLE> + To do it the hard way: + <INFORMALEXAMPLE> + <PARA> + Untar the module tarball -- it should create its own directory + </PARA> + <PARA> + CD to the directory just created, and enter the following commands: + <ORDEREDLIST> + <LISTITEM> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>perl Makefile.PL</COMMAND> + </COMPUTEROUTPUT> + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>make</COMMAND> + </COMPUTEROUTPUT> + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>make test</COMMAND> + </COMPUTEROUTPUT> + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>make install</COMMAND> + </COMPUTEROUTPUT> + </PARA> + </LISTITEM> + </ORDEREDLIST> + If everything went ok that should be all it takes. For the vast + majority of perl modules this is all that's required. + </PARA> + </INFORMALEXAMPLE> + </PARA> + </SECTION> + <SECTION> + <TITLE>Data::Dumper Perl Module</TITLE> + <PARA> + The Data::Dumper module provides data structure persistence for Perl + (similar to Java's serialization). It comes with later sub-releases of + Perl 5.004, but a re-installation just to be sure it's available won't + hurt anything. + </PARA> + <PARA> + Data::Dumper is used by the MySQL related Perl modules. It can be + found on CPAN (link in Appendix A) and can be installed by following + the same four step make sequence used for the DBI module. + </PARA> + </SECTION> + + <SECTION> + <TITLE>MySQL related Perl Module Collection</TITLE> + <PARA> + The Perl/MySQL interface requires a few mutually-dependent perl + modules. These modules are grouped together into the the + Msql-Mysql-modules package. This package can be found at CPAN. + After the archive file has been downloaded it should + be untarred. + </PARA> + <PARA> + The MySQL modules are all built using one make file which is generated + by running: + <PROMPT>bash#</PROMPT> + <COMMAND>perl Makefile.pl</COMMAND> + </PARA> + <PARA> + The MakeMaker process will ask you a few questions about the desired + compilation target and your MySQL installation. For many of the questions + the provided default will be adequate. + </PARA> + <PARA> + When asked if your desired target is the MySQL or mSQL packages + selected the MySQL related ones. Later you will be asked if you wish + to provide backwards compatibility with the older MySQL packages; you + must answer YES to this question. The default will be no, and if you + select it things won't work later. + </PARA> + <PARA> + A host of 'localhost' should be fine and a testing user of 'test' and + a null password should find itself with sufficient access to run tests + on the 'test' database which MySQL created upon installation. If 'make + test' and 'make install' go through without errors you should be ready + to go as far as database connectivity is concerned. + </PARA> + </SECTION> + + <SECTION> + <TITLE>TimeDate Perl Module Collection</TITLE> + <PARA> + Many of the more common date/time/calendar related Perl modules have + been grouped into a bundle similar to the MySQL modules bundle. This + bundle is stored on the CPAN under the name TimeDate. A (hopefully + current) link can be found in Appendix A. The component module we're + most interested in is the Date::Format module, but installing all of them + is probably a good idea anyway. The standard Perl module installation + instructions should work perfectly for this simple package. + </PARA> + </SECTION> + <SECTION> + <TITLE>GD Perl Module (1.8.3)</TITLE> + <PARA> + The GD library was written by Thomas Boutell a long while ago to + programatically generate images in C. Since then it's become almost a + defacto standard for programatic image construction. The Perl bindings + to it found in the GD library are used on a million web pages to generate + graphs on the fly. That's what bugzilla will be using it for so you'd + better install it if you want any of the graphing to work. + </PARA> + <PARA> + Actually bugzilla uses the Graph module which relies on GD itself, + but isn't that always the way with OOP. At any rate, you can find the + GD library on CPAN (link in Appendix "Required Software"). + </PARA> + <NOTE> + <PARA> + The Perl GD library requires some other libraries that may or may not be + installed on your system, including "libpng" and "libgd". The full requirements + are listed in the Perl GD library README. Just realize that if compiling GD fails, + it's probably because you're missing a required library. + </PARA> + </NOTE> + </SECTION> + + <SECTION> + <TITLE>Chart::Base Perl Module (0.99c)</TITLE> + <PARA> + The Chart module provides bugzilla with on-the-fly charting + abilities. It can be installed in the usual fashion after it has been + fetched from CPAN where it is found as the Chart-x.x... tarball in a + directory to be listed in Appendix "Required Software". Note that as with the GD perl + module, only the specific versions listed above (or newer) will work. Earlier + versions used GIF's, which are no longer supported by the latest + versions of GD. + </PARA> + </SECTION> + + <SECTION> + <TITLE>DB_File Perl Module</TITLE> + <PARA> + DB_File is a module which allows Perl programs to make use of the facilities provided by + Berkeley DB version 1.x. This module is required by collectstats.pl which is used for + bug charting. If you plan to make use of bug charting, you must install this module. + </PARA> + </SECTION> + + <SECTION> + <TITLE>HTTP Server</TITLE> + <PARA> + You have a freedom of choice here - Apache, Netscape or any other + server on UNIX would do. You can easily run the web server on a different + machine than MySQL, but need to adjust the MySQL "bugs" user permissions + accordingly. + </PARA> + <PARA> + You'll want to make sure that your web server will run any file + with the .cgi extension as a cgi and not just display it. If you're using + apache that means uncommenting the following line in the srm.conf file: + <COMPUTEROUTPUT>AddHandler cgi-script .cgi</COMPUTEROUTPUT> + </PARA> + <PARA> + With apache you'll also want to make sure that within the access.conf + file the line: + <COMPUTEROUTPUT> + Options ExecCGI + </COMPUTEROUTPUT> + is in the stanza that covers the directories you intend to put the bugzilla + .html and .cgi files into. + </PARA> + <PARA> + If you are using a newer version of Apache, both of the above lines will be + (or will need to be) in the httpd.conf file, rather than srm.conf or + access.conf. + </PARA> + <WARNING> + <PARA> + There are two critical directories and a file that should not be a served by + the HTTP server. These are the 'data' and 'shadow' directories and the + 'localconfig' file. You should configure your HTTP server to not serve + content from these files. Failure to do so will expose critical passwords + and other data. Please see your HTTP server configuration manual on how + to do this. If you use quips (at the top of the buglist pages) you will want + the 'data/comments' file to still be served. This file contains those quips. + </PARA> + </WARNING> + </SECTION> + + <SECTION> + <TITLE>Installing the Bugzilla Files</TITLE> + <PARA> + You should untar the Bugzilla files into a directory that you're + willing to make writable by the default web server user (probably + 'nobody'). You may decide to put the files off of the main web space + for your web server or perhaps off of /usr/local with a symbolic link + in the web space that points to the bugzilla directory. At any rate, + just dump all the files in the same place (optionally omitting the CVS + directories if they were accidentally tarred up with the rest of Bugzilla) + and make sure you can access the files in that directory through your + web server. + </PARA> + <TIP> + <PARA> + HINT: If you symlink the bugzilla directory into your Apache's + HTML heirarchy, you may receive "Forbidden" errors unless you + add the "FollowSymLinks" directive to the <Directory> entry + for the HTML root. + </PARA> + </TIP> + <PARA> + Once all the files are in a web accessible directory, make that + directory writable by your webserver's user (which may require just + making it world writable). This is a temporary step until you run + the post-install "checksetup.pl" script, which locks down your + installation. + </PARA> + <PARA> + Lastly, you'll need to set up a symbolic link from /usr/bonsaitools/bin + to the correct location of your perl executable (probably /usr/bin/perl). + Otherwise you must hack all the .cgi files to change where they look + for perl. To make future upgrades easier, you should use the symlink + approach. + <TIP> + <PARA> + If you don't have root access to set this symlink up, check out the + "setperl.csh" utility, listed in the Patches section of this + Guide. It will change the path to perl in all your Bugzilla files for + you. + </PARA> + </TIP> + </PARA> + </SECTION> + + <SECTION> + <TITLE>Setting Up the MySQL Database</TITLE> + <PARA> + After you've gotten all the software installed and working you're ready + to start preparing the database for its life as a the back end to a high + quality bug tracker. + </PARA> + <PARA> + First, you'll want to fix MySQL permissions to allow access from + Bugzilla. For the purpose of this Installation section, the Bugzilla username + will be "bugs", and will have minimal permissions. Bugzilla has + not undergone a thorough security audit. It may be possible for + a system cracker to somehow trick Bugzilla into executing a command + such as "; DROP DATABASE mysql". + </PARA> + <PARA> + That would be bad. + </PARA> + <PARA> + Give the MySQL root user a password. MySQL passwords are + limited to 16 characters. + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>mysql -u root mysql</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND> + UPDATE user SET Password=PASSWORD ('new_password') + WHERE user='root'; + </COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>FLUSH PRIVILEGES;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + From this point on, if you need to access MySQL as the + MySQL root user, you will need to use "mysql -u root -p" and + enter your new_password. Remember that MySQL user names have + nothing to do with Unix user names (login names). + </PARA> + <PARA> + Next, we create the "bugs" user, and grant sufficient + permissions for checksetup.pl, which we'll use later, to work + its magic. This also restricts the "bugs" user to operations + within a database called "bugs", and only allows the account + to connect from "localhost". Modify it to reflect your setup + if you will be connecting from another machine or as a different + user. + </PARA> + <PARA> + Remember to set bugs_password to some unique password. + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>GRANT SELECT,INSERT,UPDATE,DELETE,INDEX, + ALTER,CREATE,DROP,REFERENCES + ON bugs.* TO bugs@localhost + IDENTIFIED BY 'bugs_password';</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT> + mysql> + </PROMPT> + <COMMAND> + FLUSH PRIVILEGES; + </COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + Next, run the magic checksetup.pl script. (Many thanks to Holger + Schurig <holgerschurig@nikocity.de> for writing this script!) + It will make sure Bugzilla files and directories have reasonable + permissions, set up the "data" directory, and create all the MySQL + tables. + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>./checksetup.pl</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + The first time you run it, it will create a file called "localconfig". + </PARA> + </SECTION> + + <SECTION> + <TITLE>Tweaking "localconfig"</TITLE> + <PARA> + This file contains a variety of settings you may need to tweak including + how Bugzilla should connect to the MySQL database. + </PARA> + <PARA> + The connection settings include: + <ORDEREDLIST> + <LISTITEM> + <PARA> + server's host: just use "localhost" if the MySQL server is + local + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + database name: "bugs" if you're following these directions + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + MySQL username: "bugs" if you're following these directions + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + Password for the "bugs" MySQL account above + </PARA> + </LISTITEM> + </ORDEREDLIST> + </PARA> + <PARA> + Once you are happy with the settings, re-run checksetup.pl. On this + second run, it will create the database and an administrator account + for which you will be prompted to provide information. + </PARA> + <PARA> + When logged into an administrator account once Bugzilla is running, + if you go to the query page (off of the bugzilla main menu), you'll + find an 'edit parameters' option that is filled with editable treats. + </PARA> + <PARA> + Should everything work, you should have a nearly empty copy of the bug + tracking setup. + </PARA> + <PARA> + The second time around, checksetup.pl will stall if it is on a + filesystem that does not fully support file locking via flock(), such as + NFS mounts. This support is required for Bugzilla to operate safely with + multiple instances. If flock() is not fully supported, it will stall at: + <ERRORCODE>Now regenerating the shadow database for all bugs.</ERRORCODE> + <NOTE> + <PARA> + The second time you run checksetup.pl, it is recommended you be the same + user as your web server runs under, and that you be sure you have set the + "webservergroup" parameter in localconfig to match the web server's group + name, if any. Under some systems, otherwise, checksetup.pl will goof up + your file permissions and make them unreadable to your web server. + </PARA> + </NOTE> + </PARA> + <NOTE> + <PARA> + The checksetup.pl script is designed so that you can run it at any time + without causing harm. You should run it after any upgrade to Bugzilla. + </PARA> + </NOTE> + </SECTION> + + <SECTION> + <TITLE>Setting Up Maintainers Manuall (Optional)</TITLE> + <PARA> + If you want to add someone else to every group by hand, you can do it + by typing the appropriate MySQL commands. Run '<COMPUTEROUTPUT> + mysql -u root -p bugs</COMPUTEROUTPUT>' + (you may need different parameters, depending on your security settings + according to section 3, above). Then: + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>update profiles set groupset=0x7fffffffffffffff + where login_name = 'XXX';</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + replacing XXX with the Bugzilla email address. + </PARA> + </SECTION> + + <SECTION> + <TITLE>The Whining Cron (Optional)</TITLE> + <PARA> + By now you've got a fully functional bugzilla, but what good are bugs + if they're not annoying? To help make those bugs more annoying you can + set up bugzilla's automatic whining system. This can be done by adding + the following command as a daily crontab entry (for help on that see that + crontab man page): + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <COMMAND>cd <your-bugzilla-directory> ; ./whineatnews.pl</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + </PARA> + </SECTION> + + <SECTION> + <TITLE>Bug Graphs (Optional)</TITLE> + <PARA> + As long as you installed the GD and Graph::Base Perl modules you might + as well turn on the nifty bugzilla bug reporting graphs. + </PARA> + <PARA> + Add a cron entry like this to run collectstats daily at 5 after midnight: + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>crontab -e</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + 5 0 * * * cd <your-bugzilla-directory> ; ./collectstats.pl + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + After two days have passed you'll be able to view bug graphs from the + Bug Reports page. + </PARA> + </SECTION> + + <SECTION> + <TITLE>Securing MySQL</TITLE> + <PARA> + If you followed the README for setting up your "bugs" and "root" user in + MySQL, much of this should not apply to you. If you are upgrading + an existing installation of Bugzilla, you should pay close attention + to this section. + </PARA> + <PARA> + Most MySQL installs have "interesting" default security parameters: + <SIMPLELIST> + <MEMBER>mysqld defaults to running as root</MEMBER> + <MEMBER>it defaults to allowing external network connections</MEMBER> + <MEMBER>it has a known port number, and is easy to detect</MEMBER> + <MEMBER>it defaults to no passwords whatsoever</MEMBER> + <MEMBER>it defaults to allowing "File_Priv"</MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + This means anyone from anywhere on the internet can not only drop the + database with one SQL command, and they can write as root to the system. + </PARA> + <PARA> + To see your permissions do: + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>mysql -u root -p</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>use mysql;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>show tables;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>select * from user;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>select * from db;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + To fix the gaping holes: + <SIMPLELIST> + <MEMBER>DELETE FROM user WHERE User='';</MEMBER> + <MEMBER>UPDATE user SET Password=PASSWORD('new_password') WHERE user='root';</MEMBER> + <MEMBER> FLUSH PRIVILEGES;</MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + If you're not running "mit-pthreads" you can use: + <SIMPLELIST> + <MEMBER>GRANT USAGE ON *.* TO bugs@localhost;</MEMBER> + <MEMBER>GRANT ALL ON bugs.* TO bugs@localhost;</MEMBER> + <MEMBER>REVOKE DROP ON bugs.* FROM bugs@localhost;</MEMBER> + <MEMBER>FLUSH PRIVILEGES;</MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + With "mit-pthreads" you'll need to modify the "globals.pl" Mysql->Connect + line to specify a specific host name instead of "localhost", and accept + external connections: + <SIMPLELIST> + <MEMBER>GRANT USAGE ON *.* TO bugs@bounce.hop.com;</MEMBER> + <MEMBER>GRANT ALL ON bugs.* TO bugs@bounce.hop.com;</MEMBER> + <MEMBER>REVOKE DROP ON bugs.* FROM bugs@bounce.hop.com;</MEMBER> + <MEMBER>FLUSH PRIVILEGES;</MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + Consider also: + <ORDEREDLIST> + <LISTITEM> + <PARA> + Turning off external networking with "--skip-networking", + unless you have "mit-pthreads", in which case you can't. + Without networking, MySQL connects with a Unix domain socket. + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + using the --user= option to mysqld to run it as an unprivileged + user. + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + starting MySQL in a chroot jail + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + running the httpd in a "chrooted" jail + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + making sure the MySQL passwords are different from the OS + passwords (MySQL "root" has nothing to do with system "root"). + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + running MySQL on a separate untrusted machine + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + making backups ;-) + </PARA> + </LISTITEM> + </ORDEREDLIST> + </PARA> + </SECTION> + + <SECTION> + <TITLE>Installation General Notes</TITLE> + <SECTION> + <TITLE>Modifying Your Running System</TITLE> + <PARA> + Bugzilla optimizes database lookups by storing all relatively static + information in the versioncache file, located in the data/ subdirectory + under your installation directory (we said before it needs to be writable, + right?!) + </PARA> + <PARA> + If you make a change to the structural data in your database (the + versions table for example), or to the "constants" encoded in + defparams.pl, you will need to remove the cached content from the data + directory (by doing a "rm data/versioncache"), or your changes won't show + up! + </PARA> + <PARA> + That file gets automatically regenerated whenever it's more than an + hour old, so Bugzilla will eventually notice your changes by itself, but + generally you want it to notice right away, so that you can test things. + </PARA> + </SECTION> + <SECTION> + <TITLE>Upgrading From Previous Versions</TITLE> + <PARA> + The developers of Bugzilla are constantly adding new tables, columns and + fields. You'll get SQL errors if you just update the code. The strategy + to update is to simply always run the checksetup.pl script whenever + you upgrade your installation of Bugzilla. If you want to see what has + changed, you can read the comments in that file, starting from the end. + </PARA> + </SECTION> + <SECTION> + <TITLE>UNIX Installation Instructions History</TITLE> + <PARA> + This document was originally adapted from the Bonsai installation + instructions by Terry Weissman <terry@mozilla.org>. + </PARA> + <PARA> + The February 25, 1999 re-write of this page was done by Ry4an Brase + <ry4an@ry4an.org>, with some edits by Terry Weissman, Bryce Nesbitt, + Martin Pool, & Dan Mosedale (But don't send bug reports to them! + Report them using bugzilla, at http://bugzilla.mozilla.org/enter_bug.cgi , + project Webtools, component Bugzilla). + </PARA> + <PARA> + This document was heavily modified again Wednesday, March 07 2001 to + reflect changes for Bugzilla 2.12 release by Matthew P. Barnson. The + securing MySQL section should be changed to become standard procedure + for Bugzilla installations. + </PARA> + <PARA> + Finally, the README in its entirety was marked up in SGML and included into + the Guide on April 24, 2001. + </PARA> + <PARA> + Comments from people using this Guide for the first time are particularly welcome. + </PARA> + </SECTION> + </SECTION> + + </SECTION> </SECTION> <SECTION id="README.windows"> @@ -320,6 +1230,71 @@ </BLOCKQUOTE> </PARA> </TIP> + <TIP> + <PARA>"Brian" had this to add, about upgrading to Bugzilla 2.12 from previous versions:</PARA> + <BLOCKQUOTE> + <PARA> + Hi - I am updating bugzilla to 2.12 so I can tell you what I did (after I + deleted the current dir and copied the files in). + </PARA> + <PARA> + In checksetup.pl, I did the following... + </PARA> + <PROCEDURE> + <STEP> + <PROGRAMLISTING> +my $webservergid = getgrnam($my_webservergroup); + </PROGRAMLISTING> + <PARA>to</PARA> + <PROGRAMLISTING> +my $webservergid = 'Administrators' + </PROGRAMLISTING> + </STEP> + <STEP> + <PARA> + I then ran checksetup.pl + </PARA> + </STEP> + <STEP> + <PARA> + I removed all the encrypt() + <EXAMPLE> + <TITLE>Removing encrypt() for Windows NT installations</TITLE> + <PARA> + Replace this: + <PROGRAMLISTING> +SendSQL("SELECT encrypt(" . SqlQuote($enteredpwd) . ", " . + SqlQuote(substr($realcryptpwd, 0, 2)) . ")"); +my $enteredcryptpwd = FetchOneColumn(); + </PROGRAMLISTING> + with this: + <PROGRAMLISTING> +my $enteredcryptpwd = $enteredpwd + </PROGRAMLISTING> + in cgi.pl. + </PARA> + </EXAMPLE> + </PARA> + </STEP> + <STEP> + <PARA> + I renamed processmail to processmail.pl + </PARA> + </STEP> + <STEP> + <PARA> + I altered the sendmail statements to windmail: + <PROGRAMLISTING> +open SENDMAIL, "|\"C:/General/Web/tools/Windmail 4.0 Beta/windmail\" -t > mail.log"; + </PROGRAMLISTING> + </PARA> + <PARA> + The quotes around the dir is for the spaces. mail.log is for the output + </PARA> + </STEP> + </PROCEDURE> + </BLOCKQUOTE> + </TIP> </SECTION> </SECTION> </CHAPTER> diff --git a/docs/sgml/integration.sgml b/docs/sgml/integration.sgml index 68f5c5717..74ec817f5 100644 --- a/docs/sgml/integration.sgml +++ b/docs/sgml/integration.sgml @@ -1,4 +1,4 @@ -<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" > --> +<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" > <!-- Keep these tools listings in alphabetical order please. -MPB --> @@ -18,10 +18,31 @@ <section id="scm"> <title>Perforce SCM</title> <para> - Richard Brooksby and his team have an integration tool - in public beta. You can find it at - <ulink url="http://www.ravenbrook.com/project/p4dt"> - http://www.ravenbrook.com/project/p4dti</ulink>. + Richard Brooksby created a Perforce integration tool for Bugzilla and TeamTrack. + You can find the main project page at + <ulink url="http://www.ravenbrook.com/project/p4dti/"> + http://www.ravenbrook.com/project/p4dti</ulink>. "p4dti" is now an officially + supported product from Perforce, and you can find the "Perforce Public Depot" + p4dti page at <ulink url="http://public.perforce.com/public/perforce/p4dti/index.html"> + http://public.perforce.com/public/perforce/p4dti/index.html</ulink>. + </para> + <para> + Integration of Perforce with Bugzilla, once patches are applied, is fairly seamless. However, + p4dti is a patch against the Bugzilla 2.10 release, not the current 2.12 release. I anticipate + patches for 2.12 will be out shortly. Check the project page regularly for updates, or + take the given patches and patch it manually. p4dti is designed to support multiple defect + trackers, and maintains its own documentation for it. Please consult the pages linked + above for further information. + </para> + <para> + Right now, there is no way to synchronize the Bug ID and the Perforce Transaction Number, or + to change the Bug ID to read (PRODUCT).bugID unless you hack it in. Additionally, if you + have synchronization problems, the easiest way to avoid them is to only put the bug + information, comments, etc. into Bugzilla, and not into the Perforce change records. + They will link anyway; merely reference the bug ID fixed in your change description, + and put a comment into Bugzilla + giving the change ID that fixed the Bugzilla bug. It's a process issue, not a technology + question. </para> </section> diff --git a/docs/sgml/patches.sgml b/docs/sgml/patches.sgml index 0992bde0d..8d7a72682 100644 --- a/docs/sgml/patches.sgml +++ b/docs/sgml/patches.sgml @@ -4,15 +4,17 @@ <title>Useful Patches and Utilities for Bugzilla</title> <section id="setperl"> - <title>The setperl.pl Utility</title> + <title>The setperl.csh Utility</title> <para> - You can use the "setperl.pl" utility to quickly and easily + You can use the "setperl.csh" utility to quickly and easily change the path to perl on all your Bugzilla files. + This is a C-shell script; if you do not have "csh" or "tcsh" in the search + path on your system, it will not work! </para> <procedure> <step> <para> - Download the "setperl.pl" utility to your Bugzilla + Download the "setperl.csh" utility to your Bugzilla directory and make it executable. </para> <substeps> @@ -28,7 +30,7 @@ <para> <computeroutput> <prompt>bash#</prompt> - <command>wget -O setperl.pl 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</command> + <command>wget -O setperl.csh 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</command> </computeroutput> </para> </step> @@ -36,7 +38,7 @@ <para> <computeroutput> <prompt>bash#</prompt> - <command>chmod u+x setperl.pl</command> + <command>chmod u+x setperl.csh</command> </computeroutput> </para> </step> @@ -80,8 +82,17 @@ <para> <computeroutput> <prompt>bash#</prompt> - <command>./setperl.pl /your/path/to/perl</command> + <command>./setperl.csh /your/path/to/perl</command> </computeroutput> +<example> + <title>Using Setperl to set your perl path</title> + <para> + <computeroutput> + <prompt>bash#</prompt> + <command>./setperl.csh /usr/bin/perl</command> + </computeroutput> + </para> + </example> </para> </step> </procedure> @@ -206,4 +217,21 @@ </para> </section> -</appendix>
\ No newline at end of file +</appendix> +<!-- Keep this comment at the end of the file +Local variables: +mode: sgml +sgml-omittag:t +sgml-shorttag:t +sgml-namecase-general:t +sgml-general-insert-case:lower +sgml-minimize-attributes:nil +sgml-always-quote-attributes:t +sgml-indent-step:2 +sgml-indent-data:t +sgml-parent-document:nil +sgml-exposed-tags:nil +sgml-local-catalogs:nil +sgml-local-ecat-files:nil +End: +--> diff --git a/docs/sgml/readme.sgml b/docs/sgml/readme.sgml deleted file mode 100644 index cdbd22878..000000000 --- a/docs/sgml/readme.sgml +++ /dev/null @@ -1,496 +0,0 @@ -This is Bugzilla. See <http://www.mozilla.org/bugs/>. - - - ========== - DISCLAIMER - ========== - - This is not very well packaged code. It's not packaged at all. Don't -come here expecting something you plop in a directory, twiddle a few -things, and you're off and using it. Work has to be done to get there. -We'd like to get there, but it wasn't clear when that would be, and so we -decided to let people see it first. - - Bugzilla has not undergone a complete security review. Security holes -may exist in the code. Great care should be taken both in the installation -and usage of this software. Carefully consider the implications of -installing other network services with Bugzilla. - - - ============ - INSTALLATION - ============ - -0. Introduction - - Installation of bugzilla is pretty straight forward, especially if your -machine already has MySQL and the MySQL-related perl packages installed. -If those aren't installed yet, then that's the first order of business. The -other necessary ingredient is a web server set up to run cgi scripts. - - Bugzilla has been successfully installed under Solaris and Linux. Windows NT -is not officially supported. There have been a few successful installations -of Bugzilla under Windows NT. Please see this article for a discussion of what -one person hacked together to get it to work. - -news://news.mozilla.org/19990913183810.SVTR29939.mta02@onebox.com - -1. Installing the Prerequisites - - The software packages necessary for the proper running of bugzilla are: - - 1. MySQL database server and the mysql client (3.22.5 or greater) - 2. Perl (5.004 or greater) - 3. DBI Perl module - 4. Data::Dumper Perl module - 5. MySQL related Perl module collection - 6. TimeDate Perl module collection - 7. GD perl module (1.18 or 1.19) - 8. Chart::Base Perl module (0.99 through 0.99b) - 9. The web server of your choice - - Bugzilla has quite a few prerequisites, but none of them are TCL. -Previous versions required TCL, but it no longer needed (or used). - -1.1. Getting and setting up MySQL database (3.22.5 or greater) - - Visit MySQL homepage at http://www.mysql.org and grab the latest stable -release of the server. Both binaries and source are available and which -you get shouldn't matter. Be aware that many of the binary versions -of MySQL store their data files in /var which on many installations -(particularly common with linux installations) is part of a smaller -root partition. If you decide to build from sources you can easily set -the dataDir as an option to configure. - - If you've installed from source or non-package (RPM, deb, etc.) binaries -you'll want to make sure to add mysqld to your init scripts so the server -daemon will come back up whenever your machine reboots. - - You also may want to edit those init scripts, to make sure that -mysqld will accept large packets. By default, mysqld is set up to only -accept packets up to 64K long. This limits the size of attachments you -may put on bugs. If you add something like "-O max_allowed_packet=1M" -to the command that starts mysqld (or safe_mysqld), then you will be -able to have attachments up to about 1 megabyte. - -1.2. Perl (5.004 or greater) - - Any machine that doesn't have perl on it is a sad machine indeed. Perl -for *nix systems can be gotten in source form from http://www.perl.com. - - Perl is now a far cry from the the single compiler/interpreter binary it -once was. It now includes a great many required modules and quite a -few other support files. If you're not up to or not inclined to build -perl from source, you'll want to install it on your machine using some -sort of packaging system (be it RPM, deb, or what have you) to ensure -a sane install. In the subsequent sections you'll be installing quite -a few perl modules; this can be quite ornery if your perl installation -isn't up to snuff. - -1.3. DBI Perl module - - The DBI module is a generic Perl module used by other database related -Perl modules. For our purposes it's required by the MySQL-related -modules. As long as your Perl installation was done correctly the -DBI module should be a breeze. It's a mixed Perl/C module, but Perl's -MakeMaker system simplifies the C compilation greatly. - - Like almost all Perl modules DBI can be found on the Comprehensive Perl -Archive Network (CPAN) at http://www.cpan.org . The CPAN servers have a -real tendency to bog down, so please use mirrors. The current location -at the time of this writing (02/17/99) can be found in Appendix A. - - Quality, general Perl module installation instructions can be found on -the CPAN website, but basically you'll just need to: - - 1. Untar the module tarball -- it should create its own directory - 2. Enter the following commands: - perl Makefile.PL - make - make test - make install - - If everything went ok that should be all it takes. For the vast -majority of perl modules this is all that's required. - -1.4 Data::Dumper Perl module - - The Data::Dumper module provides data structure persistence for Perl -(similar to Java's serialization). It comes with later sub-releases of -Perl 5.004, but a re-installation just to be sure it's available won't -hurt anything. - - Data::Dumper is used by the MySQL related Perl modules. It can be -found on CPAN (link in Appendix A) and can be installed by following -the same four step make sequence used for the DBI module. - -1.5. MySQL related Perl module collection - - The Perl/MySQL interface requires a few mutually-dependent perl -modules. These modules are grouped together into the the -Msql-Mysql-modules package. This package can be found at CPAN (link -in Appendix A). After the archive file has been downloaded it should -be untarred. - - The MySQL modules are all build using one make file which is generated -by running: - - perl Makefile.PL - - The MakeMaker process will ask you a few questions about the desired -compilation target and your MySQL installation. For many of the questions -the provided default will be adequate. - - When asked if your desired target is the MySQL or mSQL packages -selected the MySQL related ones. Later you will be asked if you wish -to provide backwards compatibility with the older MySQL packages; you -must answer YES to this question. The default will be no, and if you -select it things won't work later. - - A host of 'localhost' should be fine and a testing user of 'test' and -a null password should find itself with sufficient access to run tests -on the 'test' database which MySQL created upon installation. If 'make -test' and 'make install' go through without errors you should be ready -to go as far as database connectivity is concerned. - -1.6. TimeDate Perl module collection - - Many of the more common date/time/calendar related Perl modules have -been grouped into a bundle similar to the MySQL modules bundle. This -bundle is stored on the CPAN under the name TimeDate. A (hopefully -current) link can be found in Appendix A. The component module we're -most interested in is the Date::Format module, but installing all of them -is probably a good idea anyway. The standard Perl module installation -instructions should work perfectly for this simple package. - -1.7. GD Perl module (1.18 or 1.19) - - The GD library was written by Thomas Boutell a long while ago to -programatically generate images in C. Since then it's become almost a -defacto standard for programatic image construction. The Perl bindings -to it found in the GD library are used on a million web pages to generate -graphs on the fly. That's what bugzilla will be using it for so you'd -better install it if you want any of the graphing to work. - Actually bugzilla uses the Graph module which relies on GD itself, -but isn't that always the way with OOP. At any rate, you can find the -GD library on CPAN (link in Appendix A). Note, however, that you MUST -use version 1.18 or 1.19, because newer versions have dropped support -for GIFs in favor of PNGs, and bugzilla has not yet been updated to -deal with this. - -1.8. Chart::Base Perl module (0.99 through 0.99b) - - The Chart module provides bugzilla with on-the-fly charting -abilities. It can be installed in the usual fashion after it has been -fetched from CPAN where it is found as the Chart-x.x... tarball in a -directory to be listed in Appendix A. Note that as with the GD perl -module, only the specific versions listed above will work. - -1.9. HTTP server - - You have a freedom of choice here - Apache, Netscape or any other -server on UNIX would do. You can easily run the web server on a different -machine than MySQL, but that makes MySQL permissions harder to manage. - - You'll want to make sure that your web server will run any file -with the .cgi extension as a cgi and not just display it. If you're using -apache that means uncommenting the following line in the srm.conf file: - - AddHandler cgi-script .cgi - - With apache you'll also want to make sure that within the access.conf -file the line: - - Options ExecCGI - -is in the stanza that covers the directories you intend to put the -bugzilla .html and .cgi files into. - -2. Installing the Bugzilla Files - - You should untar the bugzilla files into a directory that you're -willing to make writable by the default web server user (probably -'nobody'). You may decide to put the files off of the main web space -for your web server or perhaps off of /usr/local with a symbolic link -in the web space that points to the bugzilla directory. At any rate, -just dump all the files in the same place (optionally omitting the CVS -directory if it accidentally got tarred up with the rest of bugzilla) -and make sure you can get at the files in that directory through your -web server. - - Once all the files are in a web accessible directory, make that -directory writable by your webserver's user (which may require just -making it world writable). - - Lastly, you'll need to set up a symbolic link from /usr/bonsaitools/bin -to the correct location of your perl executable (probably /usr/bin/perl). -Or, you'll have to hack all the .cgi files to change where they look -for perl. - -3. Setting Up the MySQL database - - After you've gotten all the software installed and working you're ready -to start preparing the database for its life as a the back end to a high -quality bug tracker. - - First, you'll want to fix MySQL permissions. Bugzilla always logs -in as user "bugs", with no password. That needs to work. MySQL -permissions are a deep, nasty complicated thing. I've just turned -them off. If you want to do that, too, then the magic is to do run -"mysql mysql", and feed it commands like this (replace all instances of -HOSTNAME with the name of the machine mysql is running on): - - DELETE FROM host; - DELETE FROM user; - INSERT INTO host VALUES - ('localhost','%','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y'); - INSERT INTO host VALUES - (HOSTNAME,'%','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y'); - INSERT INTO user VALUES - ('localhost','root','','Y','Y','Y','Y','Y','Y','Y','Y','Y', - 'Y','Y','Y','Y','Y'); - INSERT INTO user VALUES - (HOSTNAME,'','','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y', - 'Y','Y','Y'); - INSERT INTO user VALUES - (HOSTNAME,'root','','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y', - 'Y','Y','Y','Y'); - INSERT INTO user VALUES - ('localhost','','','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y', - 'Y','Y','Y','Y'); - -The number of 'Y' entries to use varies with the version of MySQL; they -keep adding columns. The list here should work with version 3.22.23b. - -This run of "mysql mysql" may need some extra parameters to deal with -whatever database permissions were set up previously. In particular, -you might have to say "mysql -uroot mysql", and give it an appropriate -password. - -For much more information about MySQL permissions, see the MySQL -documentation. - -After you've tweaked the permissions, run "mysqladmin reload" to make -sure that the database server knows to look at your new permission list. - -Or, at the mysql prompt: - -mysql> flush privileges; - -You must explictly tell mysql to reload permissions before running checksetup.pl. - -Next, you can just run the magic checksetup.pl script. (Many thanks -to Holger Schurig <holgerschurig@nikocity.de> for writing this script!) -It will make sure things have reasonable permissions, set up the "data" -directory, and create all the MySQL tables. Just run: - - ./checksetup.pl - -The first time you run it, it will create a file called "localconfig" -which you should examine and perhaps tweak a bit. Then re-run -checksetup.pl and it will do the real work. - - -At ths point, you should have a nearly empty copy of the bug tracking -setup. - -4. Tweaking the Bugzilla->MySQL Connection Data - - If you have played with MySQL permissions, rather than just opening it -wide open as described above, then you may need to tweak the Bugzilla -code to connect appropriately. - - In order for bugzilla to be able to connect to the MySQL database -you'll have to tell bugzilla where the database server is, what -database you're connecting to, and whom to connect as. Simply open up -the globals.pl file in the bugzilla directory and find the line that -begins like: - - $::db = Mysql->Connect(" - - That line does the actual database connection. The Connect method -takes four parameters which are (with appropriate values): - - 1. server's host: just use "localhost" - 2. database name: "bugs" if you're following these directions - 3. MySQL username: whatever you created for your webserver user - probably "nobody" - 4. Password for the MySQL account in item 3. - -Just fill in those values and close up globals.pl - -5. Setting up yourself as Maintainer - - Start by creating your own bugzilla account. To do so, just try to -"add a bug" from the main bugzilla menu (now available from your system -through your web browser!). You'll be prompted for logon info, and you -should enter your email address and then select 'mail me my password'. -When you get the password mail, log in with it. Don't finish entering -that new bug. - - Now, add yourself to every group. The magic checksetup.pl script -can do this for you, if you run it again now. That script will notice -if there's exactly one user in the database, and if so, add that person -to every group. - - If you want to add someone to every group by hand, you can do it by -typing the appropriate MySQL commands. Run mysql, and type: - - update profiles set groupset=0x7fffffffffffffff - where login_name = 'XXX'; - -replacing XXX with your Bugzilla email address. - -Now, if you go to the query page (off of the bugzilla main menu) where -you'll now find a 'edit parameters' option which is filled with editable -treats. - -6. Setting Up the Whining Cron Job (Optional) - - By now you've got a fully functional bugzilla, but what good are bugs -if they're not annoying? To help make those bugs more annoying you can -set up bugzilla's automatic whining system. This can be done by adding -the following command as a daily crontab entry (for help on that see that -crontab man page): - - cd <your-bugzilla-directory> ; ./whineatnews.pl - -7. Bug Graphs (Optional) - - As long as you installed the GD and Graph::Base Perl modules you might -as well turn on the nifty bugzilla bug reporting graphs. Just add -the command: - - cd <your-bugzilla-directory> ; ./collectstats.pl - -as a nightly entry to your crontab and after two days have passed you'll -be able to view bug graphs from the Bug Reports page. - -8. Real security for MySQL - -MySQL has "interesting" default security parameters: - mysqld defaults to running as root - it defaults to allowing external network connections - it has a known port number, and is easy to detect - it defaults to no passwords whatsoever - it defaults to allowing "File_Priv" -This means anyone from anywhere on the internet can not only drop the -database with one SQL command, and they can write as root to the system. - -To see your permissions do: - > mysql -u root -p - use mysql; - show tables; - select * from user; - select * from db; - -To fix the gaping holes: - DELETE FROM user WHERE User=''; - UPDATE user SET Password=PASSWORD('new_password') WHERE user='root'; - FLUSH PRIVILEGES; - -If you're not running "mit-pthreads" you can use: - GRANT USAGE ON *.* TO bugs@localhost; - GRANT ALL ON bugs.* TO bugs@localhost; - REVOKE DROP ON bugs.* FROM bugs@localhost; - FLUSH PRIVILEGES; - -With "mit-pthreads" you'll need to modify the "globals.pl" Mysql->Connect -line to specify a specific host name instead of "localhost", and accept -external connections: - GRANT USAGE ON *.* TO bugs@bounce.hop.com; - GRANT ALL ON bugs.* TO bugs@bounce.hop.com; - REVOKE DROP ON bugs.* FROM bugs@bounce.hop.com; - FLUSH PRIVILEGES; - -Consider also: - o Turning off external networking with "--skip-networking", - unless you have "mit-pthreads", in which case you can't. - Without networking, MySQL connects with a Unix domain socket. - - o using the --user= option to mysqld to run it as an unprivileged - user. - - o starting MySQL in a chroot jail - - o running the httpd in a jail - - o making sure the MySQL passwords are different from the OS - passwords (MySQL "root" has nothing to do with system "root"). - - o running MySQL on a separate untrusted machine - - o making backups ;-) - - - ----------[ Appendices ]----------------------- - -Appendix A. Required Software Download Links - - All of these sites are current as of February 17, 1999. Hopefully -they'll stay current for a while. - -MySQL: http://www.mysql.org - -Perl: http://www.perl.org - -CPAN: http://www.cpan.org - -DBI Perl module: ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/ - -Data::Dumper module: - ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/ - -MySQL related Perl modules: - ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/ - -TimeDate Perl module collection: - ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/ - -GD Perl module: ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/ - -Chart::Base module: - ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/ - - -Appendix B. Modifying Your Running System - - Bugzilla optimizes database lookups by storing all relatively static -information in the versioncache file, located in the data/ subdirectory -under your installation directory (we said before it needs to be writable, -right?!) - - If you make a change to the structural data in your database (the -versions table for example), or to the "constants" encoded in -defparams.pl, you will need to remove the cached content from the data -directory (by doing a "rm data/versioncache"), or your changes won't show -up! - - That file gets automatically regenerated whenever it's more than an -hour old, so Bugzilla will eventually notice your changes by itself, but -generally you want it to notice right away, so that you can test things. - - -Appendix C. Upgrading from previous versions of Bugzilla - -The developers of Bugzilla are constantly adding new tables, columns and -fields. You'll get SQL errors if you just update the code. The strategy -to update is to simply always run the checksetup.pl script whenever -you upgrade your installation of Bugzilla. If you want to see what has -changed, you can read the comments in that file, starting from the end. - - -Appendix D. History - - This document was originally adapted from the Bonsai installation -instructions by Terry Weissman <terry@mozilla.org>. - - The February 25, 1999 re-write of this page was done by Ry4an Brase -<ry4an@ry4an.org>, with some edits by Terry Weissman, Bryce Nesbitt, -Martin Pool, & Dan Mosedale (But don't send bug reports to them! -Report them using bugzilla, at http://bugzilla.mozilla.org/enter_bug.cgi , -project Webtools, component Bugzilla). - - Comments from people using this document for the first time are -especially welcomed. diff --git a/docs/sgml/requiredsoftware.sgml b/docs/sgml/requiredsoftware.sgml new file mode 100644 index 000000000..2d819ab62 --- /dev/null +++ b/docs/sgml/requiredsoftware.sgml @@ -0,0 +1,82 @@ +<!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> + +<appendix id="downloadlinks"> + <title>Software Download Links</title> + <para> + All of these sites are current as of April, 2001. Hopefully + they'll stay current for a while. + </para> + <para> + Apache Web Server: <ulink url="http://www.apache.org/">http://www.apache.org</ulink> + Optional web server for Bugzilla, but recommended because of broad user base and support. + </para> + <para> + Bugzilla: <ulink url="http://www.mozilla.org/projects/bugzilla/"> + http://www.mozilla.org/projects/bugzilla/</ulink> + </para> + <para> + MySQL: <ulink url="http://www.mysql.org/">http://www.mysql.org/</ulink> + </para> + <para> + Perl: <ulink url="http://www.perl.org">http://www.perl.org/</ulink> + </para> + <para> + CPAN: <ulink url="http://www.cpan.org/">http://www.cpan.org/</ulink> + </para> + <para> + DBI Perl module: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/</ulink> + </para> + <para> + Data::Dumper module: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/</ulink> + </para> + <para> + MySQL related Perl modules: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/</ulink> + </para> + <para> + TimeDate Perl module collection: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/</ulink> + </para> + <para> + GD Perl module: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/</ulink> + Alternately, you should be able to find the latest version of + GD at <ulink url="http://www.boutell.com/gd/">http://www.boutell.com/gd/</ulink> + </para> + <para> + Chart::Base module: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/</ulink> + </para> + <para> + LinuxDoc Software: + <ulink url="http://www.linuxdoc.org/">http://www.linuxdoc.org/</ulink> + (for documentation maintenance) + </para> + +</appendix> + +<!-- Keep this comment at the end of the file +Local variables: +mode: sgml +sgml-omittag:t +sgml-shorttag:t +sgml-namecase-general:t +sgml-general-insert-case:lower +sgml-minimize-attributes:nil +sgml-always-quote-attributes:t +sgml-indent-step:2 +sgml-indent-data:t +sgml-parent-document:nil +sgml-exposed-tags:nil +sgml-local-catalogs:nil +sgml-local-ecat-files:nil +End: +--> diff --git a/docs/sgml/using.sgml b/docs/sgml/using.sgml index 606dca8c2..bc8159835 100644 --- a/docs/sgml/using.sgml +++ b/docs/sgml/using.sgml @@ -41,11 +41,14 @@ Chapter: Using Bugzilla Bugzilla is one example of a class of programs called "Defect Tracking Systems", or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. - At the time Bugzilla was originally written, as a port from Netscape Communications' - "Bugsplat!" program to Perl from TCL, there were very few competitors in the market - for bug-tracking software. Most commercial defect-tracking software vendors at the - time charged enormous licensing fees. Bugzilla quickly became a favorite of the - open-source crowd (with its genesis in the open-source browser project, Mozilla) and + Bugzilla was originally written by Terry Weissman in a programming language called + "TCL", to replace a crappy + bug-tracking database used internally for Netscape Communications. Terry later ported + Bugzilla to + Perl from TCL, and in Perl it remains to this day. + Most commercial defect-tracking software vendors at the + time charged enormous licensing fees, and Bugzilla quickly became a favorite of the + open-source crowd (with its genesis in the open-source browser project, Mozilla). It is now the de-facto standard defect-tracking system against which all others are measured. </para> @@ -89,7 +92,8 @@ Chapter: Using Bugzilla </listitem> <listitem> <para> - integration with several automated software configuration management systems + available integration with automated software configuration management systems, including + Perforce and CVS. </para> </listitem> <listitem> @@ -108,6 +112,12 @@ Chapter: Using Bugzilla no internationalization, and dependence on some nonstandard libraries. </para> <para> + Some recent headway has been made on the query front, however. If you are using the latest + version of Bugzilla, you should see a "simple search" form on the default front page of + your Bugzilla install. Type in two or three search terms and you should pull up some + relevant information. This is also available as "queryhelp.cgi". + </para> + <para> Despite these small problems, Bugzilla is very hard to beat. It is under <emphasis>very</emphasis> active development to address the current issues, and a long-awaited overhaul in the form of Bugzilla 3.0 is expected sometime later this year. @@ -147,7 +157,7 @@ Chapter: Using Bugzilla Bugzilla is very adaptable to various situations. Known uses currently include IT support queues, Systems Administration deployment management, chip design and development problem tracking (both pre-and-post fabrication), - and software bug tracking for luminaries such as Redhat, Loki software, + and software and hardware bug tracking for luminaries such as Redhat, Loki software, Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to configuration management and replication problems @@ -178,7 +188,7 @@ Chapter: Using Bugzilla </epigraph> <para> - Bugzilla is a large and complex system. Describing how to use it + Bugzilla is a large, complex system. Describing how to use it requires some time. If you are only interested in installing or administering a Bugzilla installation, please consult the Installing and Administering Bugzilla portions of this Guide. This section is principally aimed towards @@ -190,11 +200,24 @@ Chapter: Using Bugzilla options available at the Bugzilla test installation, <ulink url="http://landfill.tequilarista.org/"> landfill.tequilarista.org</ulink>. + <note> + <para> + Some people have run into difficulties completing this tutorial. If + you run into problems, please check the updated, online documentation available + at <ulink url="http://www.trilobyte.net/barnsons/">http://www.trilobyte.net/barnsons</ulink>. + If you're still stumped, please subscribe to the newsgroup and provide details of exactly + what's stumping you! If enough people complain, I'll have to fix it in the next + version of this Guide. You can subscribe to the newsgroup at + <ulink url="news://news.mozilla.org/netscape.public.mozilla.webtools"> + news://news.mozilla.org/netscape.public.mozilla.webtools</ulink> + </para> + + </note> Although Landfill serves as a great introduction to Bugzilla, it does not offer all the options you would have as a user on your own installation of Bugzilla, - nor can it do more than serve as a general introduction to Bugzilla. - However, please use it if you want to - follow this tutorial. + nor can it do more than serve as a general introduction to Bugzilla. Additionally, + Landfill often runs cutting-edge versions of Bugzilla for testing, so some things + may work slightly differently than mentioned here. </para> <section id="myaccount"> @@ -714,6 +737,14 @@ Chapter: Using Bugzilla <title>Email Settings</title> <section id="notification"> <title>Email Notification</title> + <note> + <para> + The email notification settings described below have been obsoleted in Bugzilla 2.12, and + this section will be replaced with a comprehensive description of the amazing array of + new options at your disposal. However, in the meantime, throw this chunk out the window + and go crazy with goofing around with different notification options. + </para> + </note> <para> Ahh, here you can reduce or increase the amount of email sent you from Bugzilla! In the drop-down "Notify me of changes to", select one of diff --git a/docs/sgml/variants.sgml b/docs/sgml/variants.sgml index e69de29bb..d13b9ee8d 100644 --- a/docs/sgml/variants.sgml +++ b/docs/sgml/variants.sgml @@ -0,0 +1,87 @@ +<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> + +<chapter id="variants"> + <title>Bugzilla Variants</title> + <note> + <para> + I <emphasis>know</emphasis> there are more variants than just RedHat Bugzilla out there. + Please help me get information about them, their project status, and benefits there + might be in using them or in using their code in main-tree Bugzilla. + </para> + </note> + + <section id="rhbugzilla"> + <title>Red Hat Bugzilla</title> + <para> + Red Hat Bugzilla is probably the most popular Bugzilla variant, aside from Mozilla Bugzilla, + on the planet. + One of the major benefits of Red Hat Bugzilla is the ability to work with Oracle as a + database, as well as MySQL. + Here's what Dave Lawrence had to say about the status of Red Hat Bugzilla, + <blockquote> + <literallayout> + Hello. I apologize that I am getting back to you so late. It has been difficult to keep +up with email this past week. I have checked out your updated documentation and I will +have to say very good work. A few notes and additions as follows. + +(ed: from the FAQ) +>For the record, we are not using any template type implementation for the cosmetic changes +>maded to Bugzilla. It is just alot of html changes in the code itself. I admit I may have +>gotten a little carried away with it but the corporate types asked for a more standardized +>interface to match up with other projects relating to Red Hat web sites. A lot of other web +>based internal tools I am working on also look like Bugzilla. + + +This should probably be changed since we are now in fact using Text::Template for most +of the html rendering. You actually state this later in your numbered list. + +Also number 6 contradicts number 8 where number 6 would be the most up to date status +on the Oracle port. + +Additional Information: +----------------------------- +1. Comments are now stored in varchar fields of 4k in size each. If the comment is more +than 4k it is broken up into chunks and given a sort number so each comment can be re +assembled in the correct order. This was done because originally I was storing the comments +in a long datatype which unfortunately cannot be indexed or joined with another table. This +cause the search of text within the long description to be disabled for a long time. That +is now working and is nto showing any noticeble performance hit that I can tell. + +2. Work is being started on internationalizing the Bugzilla source we have to allow our +Japanese customers to enter bug reports into a single bugzilla system. This will probably +be done by using the nvarchar data types supported by Oracle which allows storage of +double byte characters and also the use of the Accept-Language in the http header for +detection by Bugilla of which language to render. + +3. Of course even more cosmetic changes. It is difficult to keep up with the ever +changing faces of www.redhat.com. + +4. Some convenience enhancements in the administration utilities. And more integration +with other internal/external Red Hat web sites. + +I hope this information may prove helpful for your documentation. Please contact +me if you have any more question or I can do anything else. + +Regards + </literallayout> + </blockquote> + </para> + </section> +</chapter> +<!-- Keep this comment at the end of the file +Local variables: +mode: sgml +sgml-omittag:t +sgml-shorttag:t +sgml-namecase-general:t +sgml-general-insert-case:lower +sgml-minimize-attributes:nil +sgml-always-quote-attributes:t +sgml-indent-step:2 +sgml-indent-data:t +sgml-parent-document:nil +sgml-exposed-tags:nil +sgml-local-catalogs:nil +sgml-local-ecat-files:nil +End: +--> diff --git a/docs/txt/Bugzilla-Guide.txt b/docs/txt/Bugzilla-Guide.txt index a13e8b1c4..88c6fd5ac 100644 --- a/docs/txt/Bugzilla-Guide.txt +++ b/docs/txt/Bugzilla-Guide.txt @@ -4,6 +4,26 @@ The Bugzilla Guide Matthew P. Barnson barnboy@trilobyte.net + Revision History + Revision v2.11 20 December 2000 Revised by: MPB + Converted the README, FAQ, and DATABASE information into SGML docbook + format. + Revision 2.11.1 06 March 2001 Revised by: MPB + Took way too long to revise this for 2.12 release. Updated FAQ to use + qandaset tags instead of literallayout, cleaned up administration + section, added User Guide section, miscellaneous FAQ updates and + third-party integration information. From this point on all new tags + are lowercase in preparation for the 2.13 release of the Guide in XML + format instead of SGML. + Revision 2.12.0 24 April 2001 Revised by: MPB + Things fixed this release: Elaborated on queryhelp interface, added + FAQ regarding moving bugs from one keyword to another, clarified + possible problems with the Landfill tutorial, fixed a boatload of + typos and unclear sentence structures. Incorporated the README into + the UNIX installation section, and changed the README to indicate the + deprecated status. Things I know need work: Used "simplelist" a lot, + where I should have used "procedure" to tag things. Need to lowercase + all tags to be XML compliant. This is the documentation for Bugzilla, the Mozilla bug-tracking system. @@ -25,13 +45,58 @@ Matthew P. Barnson 2. Installing Bugzilla 2.1. UNIX Installation + + 2.1.1. ERRATA + 2.1.2. Step-by-step Install + + 2.1.2.1. Introduction + 2.1.2.2. Installing the Prerequisites + 2.1.2.3. Installing MySQL Database + 2.1.2.4. Perl (5.004 or greater) + 2.1.2.5. DBI Perl Module + 2.1.2.6. Data::Dumper Perl Module + 2.1.2.7. MySQL related Perl Module Collection + 2.1.2.8. TimeDate Perl Module Collection + 2.1.2.9. GD Perl Module (1.8.3) + 2.1.2.10. Chart::Base Perl Module (0.99c) + 2.1.2.11. DB_File Perl Module + 2.1.2.12. HTTP Server + 2.1.2.13. Installing the Bugzilla Files + 2.1.2.14. Setting Up the MySQL Database + 2.1.2.15. Tweaking "localconfig" + 2.1.2.16. Setting Up Maintainers Manuall (Optional) + 2.1.2.17. The Whining Cron (Optional) + 2.1.2.18. Bug Graphs (Optional) + 2.1.2.19. Securing MySQL + 2.1.2.20. Installation General Notes + 2.2. Win32 (Win98+/NT/2K) Installation + 2.2.1. Win32 Installation: Step-by-step + 2.2.2. Additional Windows Tips + 3. Administering Bugzilla 3.1. Post-Installation Checklist 3.2. User Administration + + 3.2.1. Creating the Default User + 3.2.2. Managing Other Users + + 3.2.2.1. Logging In + 3.2.2.2. Creating new users + 3.2.2.3. Disabling Users + 3.2.2.4. Modifying Users + 3.3. Product, Component, Milestone, and Version Administration + + 3.3.1. Products + 3.3.2. Components + 3.3.3. Versions + 3.3.4. Milestones + 3.3.5. Voting + 3.3.6. Groups and Group Security + 3.4. Bugzilla Security 4. Using Bugzilla @@ -39,7 +104,26 @@ Matthew P. Barnson 4.1. What is Bugzilla? 4.2. Why Should We Use Bugzilla? 4.3. How do I use Bugzilla? + + 4.3.1. Create a Bugzilla Account + 4.3.2. The Bugzilla Query Page + 4.3.3. Creating and Managing Bug Reports + + 4.3.3.1. Writing a Great Bug Report + 4.3.3.2. Managing your Bug Reports + 4.4. What's in it for me? + + 4.4.1. Account Settings + 4.4.2. Email Settings + + 4.4.2.1. Email Notification + 4.4.2.2. New Email Technology + 4.4.2.3. "Watching" Users + + 4.4.3. Page Footer + 4.4.4. Permissions + 4.5. Using Bugzilla-Conclusion 5. Integrating Bugzilla with Third-Party Tools @@ -59,20 +143,25 @@ Matthew P. Barnson 6.6. Bugzilla 3.0 A. The Bugzilla FAQ - B. The Bugzilla Database + B. Software Download Links + C. The Bugzilla Database + + C.1. Database Schema Chart + C.2. MySQL Bugzilla Database Introduction + C.3. MySQL Permissions & Grant Tables + C.4. Cleaning up after mucking with Bugzilla - B.1. Database Schema Chart - B.2. MySQL Bugzilla Database Introduction - B.3. MySQL Permissions & Grant Tables - B.4. Cleaning up after mucking with Bugzilla + 7. Bugzilla Variants - C. Useful Patches and Utilities for Bugzilla + 7.1. Red Hat Bugzilla - C.1. The setperl.pl Utility - C.2. Command-line Bugzilla Queries - C.3. The Quicksearch Utility + D. Useful Patches and Utilities for Bugzilla - D. GNU Free Documentation License + D.1. The setperl.csh Utility + D.2. Command-line Bugzilla Queries + D.3. The Quicksearch Utility + + E. GNU Free Documentation License 0. PREAMBLE 1. APPLICABILITY AND DEFINITIONS @@ -90,6 +179,7 @@ Matthew P. Barnson Glossary List of Examples + 2-1. Removing encrypt() for Windows NT installations 3-1. Creating some Components 3-2. Common Use of Versions 3-3. A Different Use of Versions @@ -98,7 +188,10 @@ Matthew P. Barnson 3-6. Creating a New Group 4-1. Some Famous Software Versions 4-2. Mozilla Webtools Components + D-1. Using Setperl to set your perl path 1. A Sample Product + + ] > _________________________________________________________________ Chapter 1. About This Guide @@ -233,9 +326,10 @@ Chapter 1. About This Guide 1.6. Contributors Thanks go to these people for significant contributions to this - documentation: + documentation (in no particular order): - Zach Lipton, Andrew Pearson, Spencer Smith, Eric Hansen + Zach Lipton (significant textual contributions), Andrew Pearson, + Spencer Smith, Eric Hanson, Kevin Brannen, _________________________________________________________________ 1.7. Feedback @@ -251,7 +345,9 @@ Chapter 1. About This Guide The Bugzilla Guide needs translators! Please volunteer your translation into the language of your choice. If you will translate this Guide, please notify the members of the mozilla-webtools mailing - list at <mozilla-webtools@mozilla.org> + list at <mozilla-webtools@mozilla.org>. Since The Bugzilla Guide is + also hosted on the Linux Documentation Project, you would also do well + to notify _________________________________________________________________ 1.9. Document Conventions @@ -294,10 +390,7 @@ Chapter 2. Installing Bugzilla 2.1. UNIX Installation - Note: Please consult the README included with the Bugzilla - distribution as the current canonical source for UNIX installation - instructions. We do, however, have some installation notes for - errata from the README. +2.1.1. ERRATA Note: If you are installing Bugzilla on S.u.S.e. Linux, or some other distributions with "paranoid" security options, it is @@ -306,7 +399,588 @@ Chapter 2. Installing Bugzilla your /var/spool/mqueue directory has a mode of "drwx------". Type chmod 755 /var/spool/mqueue as root to fix this problem. - Note: + Note: Release Notes for Bugzilla 2.12 are available at + docs/rel_notes.txt + + Note: The preferred documentation for Bugzilla is available in + docs/, with a variety of document types available. Please refer to + these documents when installing, configuring, and maintaining your + Bugzilla installation. + + Warning + + Bugzilla is not a package where you can just plop it in a directory, + twiddle a few things, and you're off. Installing Bugzilla assumes you + know your variant of UNIX or Microsoft Windows well, are familiar with + the command line, and are comfortable compiling and installing a + plethora of third-party utilities. To install Bugzilla on Win32 + requires fair Perl proficiency, and if you use a webserver other than + Apache you should be intimately familiar with the security mechanisms + and CGI environment thereof. + + Warning + + Bugzilla has not undergone a complete security review. Security holes + may exist in the code. Great care should be taken both in the + installation and usage of this software. Carefully consider the + implications of installing other network services with Bugzilla. + _________________________________________________________________ + +2.1.2. Step-by-step Install + +2.1.2.1. Introduction + + Installation of bugzilla is pretty straightforward, particularly if + your machine already has MySQL and the MySQL-related perl packages + installed. If those aren't installed yet, then that's the first order + of business. The other necessary ingredient is a web server set up to + run cgi scripts. While using Apache for your webserver is not + required, it is recommended. + + Bugzilla has been successfully installed under Solaris, Linux, and + Win32. The peculiarities of installing on Win32 (Win98+/NT/2K) are not + included in this section of the Guide; please check out the "Win32 + Installation Instructions" for further advice on getting Bugzilla to + work on Microsoft Windows. + + The Bugzilla Guide is contained in the "docs/" folder. It is available + in plain text (docs/txt), HTML (docs/html), or SGML source + (docs/sgml). + _________________________________________________________________ + +2.1.2.2. Installing the Prerequisites + + The software packages necessary for the proper running of bugzilla + are: + + 1. MySQL database server and the mysql client (3.22.5 or greater) + 2. Perl (5.004 or greater) + 3. DBI Perl module + 4. Data::Dumper Perl module + 5. DBD::mySQL + 6. TimeDate Perl module collection + 7. GD perl module (1.8.3) (optional, for bug charting) + 8. Chart::Base Perl module (0.99c) (optional, for bug charting) + 9. DB_File Perl module (optional, for bug charting) + 10. The web server of your choice. Apache is recommended. + 11. MIME::Parser Perl module (optional, for contrib/bug_email.pl + interface) + + Note: You must run Bugzilla on a filesystem that supports file + locking via flock(). This is necessary for Bugzilla to operate + safely with multiple instances. + + Warning + + It is a good idea, while installing Bugzilla, to ensure it is not + accessible by other machines on the Internet. Your machine may be + vulnerable to attacks while you are installing. In other words, ensure + there is some kind of firewall between you and the rest of the + Internet. Many installation steps require an active Internet + connection to complete, but you must take care to ensure that at no + point is your machine vulnerable to an attack. + _________________________________________________________________ + +2.1.2.3. Installing MySQL Database + + Visit MySQL homepage at http://www.mysql.org/ and grab the latest + stable release of the server. Both binaries and source are available + and which you get shouldn't matter. Be aware that many of the binary + versions of MySQL store their data files in /var which on many + installations (particularly common with linux installations) is part + of a smaller root partition. If you decide to build from sources you + can easily set the dataDir as an option to configure. + + If you've installed from source or non-package (RPM, deb, etc.) + binaries you'll want to make sure to add mysqld to your init scripts + so the server daemon will come back up whenever your machine reboots. + You also may want to edit those init scripts, to make sure that mysqld + will accept large packets. By default, mysqld is set up to only accept + packets up to 64K long. This limits the size of attachments you may + put on bugs. If you add something like "-O max_allowed_packet=1M" to + the command that starts mysqld (or safe_mysqld), then you will be able + to have attachments up to about 1 megabyte. + + Note: If you plan on running Bugzilla and MySQL on the same + machine, consider using the "--skip-networking" option in the init + script. This enhances security by preventing network access to + MySQL. + _________________________________________________________________ + +2.1.2.4. Perl (5.004 or greater) + + Any machine that doesn't have perl on it is a sad machine indeed. Perl + for *nix systems can be gotten in source form from + http://www.perl.com. + + Perl is now a far cry from the the single compiler/interpreter binary + it once was. It now includes a great many required modules and quite a + few other support files. If you're not up to or not inclined to build + perl from source, you'll want to install it on your machine using some + sort of packaging system (be it RPM, deb, or what have you) to ensure + a sane install. In the subsequent sections you'll be installing quite + a few perl modules; this can be quite ornery if your perl installation + isn't up to snuff. + + Tip: You can skip the following Perl module installation steps by + installing "Bundle::Bugzilla" from CPAN, which includes them. All + Perl module installation steps require you have an active Internet + connection. + + bash# perl -MCPAN -e 'install "Bundle::Bugzilla"' + + Bundle::Bugzilla doesn't include GD, Chart::Base, or MIME::Parser, + which are not essential to a basic Bugzilla install. If installing + this bundle fails, you should install each module individually to + isolate the problem. + _________________________________________________________________ + +2.1.2.5. DBI Perl Module + + The DBI module is a generic Perl module used by other database related + Perl modules. For our purposes it's required by the MySQL-related + modules. As long as your Perl installation was done correctly the DBI + module should be a breeze. It's a mixed Perl/C module, but Perl's + MakeMaker system simplifies the C compilation greatly. + + Like almost all Perl modules DBI can be found on the Comprehensive + Perl Archive Network (CPAN) at http://www.cpan.org. The CPAN servers + have a real tendency to bog down, so please use mirrors. The current + location at the time of this writing (02/17/99) can be found in + Appendix A. + + Quality, general Perl module installation instructions can be found on + the CPAN website, but the easy thing to do is to just use the CPAN + shell which does all the hard work for you. + + To use the CPAN shell to install DBI: + + bash# perl -MCPAN -e 'install "DBI"' + + Note: Replace "DBI" with the name of whichever module you wish to + install, such as Data::Dumper, TimeDate, GD, etc. + + To do it the hard way: + + Untar the module tarball -- it should create its own directory + + CD to the directory just created, and enter the following commands: + + 1. bash# perl Makefile.PL + 2. bash# make + 3. bash# make test + 4. bash# make install + + If everything went ok that should be all it takes. For the vast + majority of perl modules this is all that's required. + _________________________________________________________________ + +2.1.2.6. Data::Dumper Perl Module + + The Data::Dumper module provides data structure persistence for Perl + (similar to Java's serialization). It comes with later sub-releases of + Perl 5.004, but a re-installation just to be sure it's available won't + hurt anything. + + Data::Dumper is used by the MySQL related Perl modules. It can be + found on CPAN (link in Appendix A) and can be installed by following + the same four step make sequence used for the DBI module. + _________________________________________________________________ + +2.1.2.7. MySQL related Perl Module Collection + + The Perl/MySQL interface requires a few mutually-dependent perl + modules. These modules are grouped together into the the + Msql-Mysql-modules package. This package can be found at CPAN. After + the archive file has been downloaded it should be untarred. + + The MySQL modules are all built using one make file which is generated + by running: bash# perl Makefile.pl + + The MakeMaker process will ask you a few questions about the desired + compilation target and your MySQL installation. For many of the + questions the provided default will be adequate. + + When asked if your desired target is the MySQL or mSQL packages + selected the MySQL related ones. Later you will be asked if you wish + to provide backwards compatibility with the older MySQL packages; you + must answer YES to this question. The default will be no, and if you + select it things won't work later. + + A host of 'localhost' should be fine and a testing user of 'test' and + a null password should find itself with sufficient access to run tests + on the 'test' database which MySQL created upon installation. If 'make + test' and 'make install' go through without errors you should be ready + to go as far as database connectivity is concerned. + _________________________________________________________________ + +2.1.2.8. TimeDate Perl Module Collection + + Many of the more common date/time/calendar related Perl modules have + been grouped into a bundle similar to the MySQL modules bundle. This + bundle is stored on the CPAN under the name TimeDate. A (hopefully + current) link can be found in Appendix A. The component module we're + most interested in is the Date::Format module, but installing all of + them is probably a good idea anyway. The standard Perl module + installation instructions should work perfectly for this simple + package. + _________________________________________________________________ + +2.1.2.9. GD Perl Module (1.8.3) + + The GD library was written by Thomas Boutell a long while ago to + programatically generate images in C. Since then it's become almost a + defacto standard for programatic image construction. The Perl bindings + to it found in the GD library are used on a million web pages to + generate graphs on the fly. That's what bugzilla will be using it for + so you'd better install it if you want any of the graphing to work. + + Actually bugzilla uses the Graph module which relies on GD itself, but + isn't that always the way with OOP. At any rate, you can find the GD + library on CPAN (link in Appendix "Required Software"). + + Note: The Perl GD library requires some other libraries that may or + may not be installed on your system, including "libpng" and + "libgd". The full requirements are listed in the Perl GD library + README. Just realize that if compiling GD fails, it's probably + because you're missing a required library. + _________________________________________________________________ + +2.1.2.10. Chart::Base Perl Module (0.99c) + + The Chart module provides bugzilla with on-the-fly charting abilities. + It can be installed in the usual fashion after it has been fetched + from CPAN where it is found as the Chart-x.x... tarball in a directory + to be listed in Appendix "Required Software". Note that as with the GD + perl module, only the specific versions listed above (or newer) will + work. Earlier versions used GIF's, which are no longer supported by + the latest versions of GD. + _________________________________________________________________ + +2.1.2.11. DB_File Perl Module + + DB_File is a module which allows Perl programs to make use of the + facilities provided by Berkeley DB version 1.x. This module is + required by collectstats.pl which is used for bug charting. If you + plan to make use of bug charting, you must install this module. + _________________________________________________________________ + +2.1.2.12. HTTP Server + + You have a freedom of choice here - Apache, Netscape or any other + server on UNIX would do. You can easily run the web server on a + different machine than MySQL, but need to adjust the MySQL "bugs" user + permissions accordingly. + + You'll want to make sure that your web server will run any file with + the .cgi extension as a cgi and not just display it. If you're using + apache that means uncommenting the following line in the srm.conf + file: AddHandler cgi-script .cgi + + With apache you'll also want to make sure that within the access.conf + file the line: Options ExecCGI is in the stanza that covers the + directories you intend to put the bugzilla .html and .cgi files into. + + If you are using a newer version of Apache, both of the above lines + will be (or will need to be) in the httpd.conf file, rather than + srm.conf or access.conf. + + Warning + + There are two critical directories and a file that should not be a + served by the HTTP server. These are the 'data' and 'shadow' + directories and the 'localconfig' file. You should configure your HTTP + server to not serve content from these files. Failure to do so will + expose critical passwords and other data. Please see your HTTP server + configuration manual on how to do this. If you use quips (at the top + of the buglist pages) you will want the 'data/comments' file to still + be served. This file contains those quips. + _________________________________________________________________ + +2.1.2.13. Installing the Bugzilla Files + + You should untar the Bugzilla files into a directory that you're + willing to make writable by the default web server user (probably + 'nobody'). You may decide to put the files off of the main web space + for your web server or perhaps off of /usr/local with a symbolic link + in the web space that points to the bugzilla directory. At any rate, + just dump all the files in the same place (optionally omitting the CVS + directories if they were accidentally tarred up with the rest of + Bugzilla) and make sure you can access the files in that directory + through your web server. + + Tip: HINT: If you symlink the bugzilla directory into your Apache's + HTML heirarchy, you may receive "Forbidden" errors unless you add + the "FollowSymLinks" directive to the <Directory> entry for the + HTML root. + + Once all the files are in a web accessible directory, make that + directory writable by your webserver's user (which may require just + making it world writable). This is a temporary step until you run the + post-install "checksetup.pl" script, which locks down your + installation. + + Lastly, you'll need to set up a symbolic link from + /usr/bonsaitools/bin to the correct location of your perl executable + (probably /usr/bin/perl). Otherwise you must hack all the .cgi files + to change where they look for perl. To make future upgrades easier, + you should use the symlink approach. + + Tip: If you don't have root access to set this symlink up, check + out the "setperl.csh" utility, listed in the Patches section of + this Guide. It will change the path to perl in all your Bugzilla + files for you. + _________________________________________________________________ + +2.1.2.14. Setting Up the MySQL Database + + After you've gotten all the software installed and working you're + ready to start preparing the database for its life as a the back end + to a high quality bug tracker. + + First, you'll want to fix MySQL permissions to allow access from + Bugzilla. For the purpose of this Installation section, the Bugzilla + username will be "bugs", and will have minimal permissions. Bugzilla + has not undergone a thorough security audit. It may be possible for a + system cracker to somehow trick Bugzilla into executing a command such + as "; DROP DATABASE mysql". + + That would be bad. + + Give the MySQL root user a password. MySQL passwords are limited to 16 + characters. + + bash# mysql -u root mysql + mysql> UPDATE user SET Password=PASSWORD ('new_password') WHERE + user='root'; + mysql> FLUSH PRIVILEGES; + + From this point on, if you need to access MySQL as the MySQL root + user, you will need to use "mysql -u root -p" and enter your + new_password. Remember that MySQL user names have nothing to do with + Unix user names (login names). + + Next, we create the "bugs" user, and grant sufficient permissions for + checksetup.pl, which we'll use later, to work its magic. This also + restricts the "bugs" user to operations within a database called + "bugs", and only allows the account to connect from "localhost". + Modify it to reflect your setup if you will be connecting from another + machine or as a different user. + + Remember to set bugs_password to some unique password. + + mysql> GRANT SELECT,INSERT,UPDATE,DELETE,INDEX, + ALTER,CREATE,DROP,REFERENCES ON bugs.* TO bugs@localhost IDENTIFIED BY + 'bugs_password'; + mysql> FLUSH PRIVILEGES; + + Next, run the magic checksetup.pl script. (Many thanks to Holger + Schurig <holgerschurig@nikocity.de> for writing this script!) It will + make sure Bugzilla files and directories have reasonable permissions, + set up the "data" directory, and create all the MySQL tables. + + bash# ./checksetup.pl + + The first time you run it, it will create a file called "localconfig". + _________________________________________________________________ + +2.1.2.15. Tweaking "localconfig" + + This file contains a variety of settings you may need to tweak + including how Bugzilla should connect to the MySQL database. + + The connection settings include: + + 1. server's host: just use "localhost" if the MySQL server is local + 2. database name: "bugs" if you're following these directions + 3. MySQL username: "bugs" if you're following these directions + 4. Password for the "bugs" MySQL account above + + Once you are happy with the settings, re-run checksetup.pl. On this + second run, it will create the database and an administrator account + for which you will be prompted to provide information. + + When logged into an administrator account once Bugzilla is running, if + you go to the query page (off of the bugzilla main menu), you'll find + an 'edit parameters' option that is filled with editable treats. + + Should everything work, you should have a nearly empty copy of the bug + tracking setup. + + The second time around, checksetup.pl will stall if it is on a + filesystem that does not fully support file locking via flock(), such + as NFS mounts. This support is required for Bugzilla to operate safely + with multiple instances. If flock() is not fully supported, it will + stall at: Now regenerating the shadow database for all bugs. + + Note: The second time you run checksetup.pl, it is recommended you + be the same user as your web server runs under, and that you be + sure you have set the "webservergroup" parameter in localconfig to + match the web server's group name, if any. Under some systems, + otherwise, checksetup.pl will goof up your file permissions and + make them unreadable to your web server. + + Note: The checksetup.pl script is designed so that you can run it + at any time without causing harm. You should run it after any + upgrade to Bugzilla. + _________________________________________________________________ + +2.1.2.16. Setting Up Maintainers Manuall (Optional) + + If you want to add someone else to every group by hand, you can do it + by typing the appropriate MySQL commands. Run ' mysql -u root -p bugs' + (you may need different parameters, depending on your security + settings according to section 3, above). Then: + + mysql> update profiles set groupset=0x7fffffffffffffff where + login_name = 'XXX'; + + replacing XXX with the Bugzilla email address. + _________________________________________________________________ + +2.1.2.17. The Whining Cron (Optional) + + By now you've got a fully functional bugzilla, but what good are bugs + if they're not annoying? To help make those bugs more annoying you can + set up bugzilla's automatic whining system. This can be done by adding + the following command as a daily crontab entry (for help on that see + that crontab man page): + + cd <your-bugzilla-directory> ; ./whineatnews.pl + _________________________________________________________________ + +2.1.2.18. Bug Graphs (Optional) + + As long as you installed the GD and Graph::Base Perl modules you might + as well turn on the nifty bugzilla bug reporting graphs. + + Add a cron entry like this to run collectstats daily at 5 after + midnight: + + bash# crontab -e + 5 0 * * * cd <your-bugzilla-directory> ; ./collectstats.pl + + After two days have passed you'll be able to view bug graphs from the + Bug Reports page. + _________________________________________________________________ + +2.1.2.19. Securing MySQL + + If you followed the README for setting up your "bugs" and "root" user + in MySQL, much of this should not apply to you. If you are upgrading + an existing installation of Bugzilla, you should pay close attention + to this section. + + Most MySQL installs have "interesting" default security parameters: + + mysqld defaults to running as root + it defaults to allowing external network connections + it has a known port number, and is easy to detect + it defaults to no passwords whatsoever + it defaults to allowing "File_Priv" + + This means anyone from anywhere on the internet can not only drop the + database with one SQL command, and they can write as root to the + system. + + To see your permissions do: + + bash# mysql -u root -p + mysql> use mysql; + mysql> show tables; + mysql> select * from user; + mysql> select * from db; + + To fix the gaping holes: + + DELETE FROM user WHERE User=''; + UPDATE user SET Password=PASSWORD('new_password') WHERE user='root'; + FLUSH PRIVILEGES; + + If you're not running "mit-pthreads" you can use: + + GRANT USAGE ON *.* TO bugs@localhost; + GRANT ALL ON bugs.* TO bugs@localhost; + REVOKE DROP ON bugs.* FROM bugs@localhost; + FLUSH PRIVILEGES; + + With "mit-pthreads" you'll need to modify the "globals.pl" + Mysql->Connect line to specify a specific host name instead of + "localhost", and accept external connections: + + GRANT USAGE ON *.* TO bugs@bounce.hop.com; + GRANT ALL ON bugs.* TO bugs@bounce.hop.com; + REVOKE DROP ON bugs.* FROM bugs@bounce.hop.com; + FLUSH PRIVILEGES; + + Consider also: + + 1. Turning off external networking with "--skip-networking", unless + you have "mit-pthreads", in which case you can't. Without + networking, MySQL connects with a Unix domain socket. + 2. using the --user= option to mysqld to run it as an unprivileged + user. + 3. starting MySQL in a chroot jail + 4. running the httpd in a "chrooted" jail + 5. making sure the MySQL passwords are different from the OS + passwords (MySQL "root" has nothing to do with system "root"). + 6. running MySQL on a separate untrusted machine + 7. making backups ;-) + _________________________________________________________________ + +2.1.2.20. Installation General Notes + +2.1.2.20.1. Modifying Your Running System + + Bugzilla optimizes database lookups by storing all relatively static + information in the versioncache file, located in the data/ + subdirectory under your installation directory (we said before it + needs to be writable, right?!) + + If you make a change to the structural data in your database (the + versions table for example), or to the "constants" encoded in + defparams.pl, you will need to remove the cached content from the data + directory (by doing a "rm data/versioncache"), or your changes won't + show up! + + That file gets automatically regenerated whenever it's more than an + hour old, so Bugzilla will eventually notice your changes by itself, + but generally you want it to notice right away, so that you can test + things. + _________________________________________________________________ + +2.1.2.20.2. Upgrading From Previous Versions + + The developers of Bugzilla are constantly adding new tables, columns + and fields. You'll get SQL errors if you just update the code. The + strategy to update is to simply always run the checksetup.pl script + whenever you upgrade your installation of Bugzilla. If you want to see + what has changed, you can read the comments in that file, starting + from the end. + _________________________________________________________________ + +2.1.2.20.3. UNIX Installation Instructions History + + This document was originally adapted from the Bonsai installation + instructions by Terry Weissman <terry@mozilla.org>. + + The February 25, 1999 re-write of this page was done by Ry4an Brase + <ry4an@ry4an.org>, with some edits by Terry Weissman, Bryce Nesbitt, + Martin Pool, & Dan Mosedale (But don't send bug reports to them! + Report them using bugzilla, at + http://bugzilla.mozilla.org/enter_bug.cgi , project Webtools, + component Bugzilla). + + This document was heavily modified again Wednesday, March 07 2001 to + reflect changes for Bugzilla 2.12 release by Matthew P. Barnson. The + securing MySQL section should be changed to become standard procedure + for Bugzilla installations. + + Finally, the README in its entirety was marked up in SGML and included + into the Guide on April 24, 2001. + + Comments from people using this Guide for the first time are + particularly welcome. _________________________________________________________________ 2.2. Win32 (Win98+/NT/2K) Installation @@ -430,6 +1104,50 @@ Chapter 2. Installing Bugzilla The KB article only talks about .pl, but it goes into more detail and provides a perl test script. + + Tip: "Brian" had this to add, about upgrading to Bugzilla 2.12 from + previous versions: + + Hi - I am updating bugzilla to 2.12 so I can tell you what I did + (after I deleted the current dir and copied the files in). + + In checksetup.pl, I did the following... + + 1. + +my $webservergid = getgrnam($my_webservergroup); + + + to + +my $webservergid = 'Administrators' + + + 2. I then ran checksetup.pl + 3. I removed all the encrypt() + Example 2-1. Removing encrypt() for Windows NT installations + Replace this: + +SendSQL("SELECT encrypt(" . SqlQuote($enteredpwd) . ", " . + SqlQuote(substr($realcryptpwd, 0, 2)) . ")"); +my $enteredcryptpwd = FetchOneColumn(); + + + with this: + +my $enteredcryptpwd = $enteredpwd + + + in cgi.pl. + 4. I renamed processmail to processmail.pl + 5. I altered the sendmail statements to windmail: + + +open SENDMAIL, "|\"C:/General/Web/tools/Windmail 4.0 Beta/windmail\" -t > mail. +log"; + + The quotes around the dir is for the spaces. mail.log is for the + output _________________________________________________________________ Chapter 3. Administering Bugzilla @@ -440,7 +1158,7 @@ Chapter 3. Administering Bugzilla So you followed the README isntructions to the letter, and just logged into bugzilla with your super-duper god account and you are sitting at the query screen. Yet, you have nothing to query. Your first act of - bisuness needs to be to setup the operating parameters for bugzilla. + business needs to be to setup the operating parameters for bugzilla. _________________________________________________________________ 3.1. Post-Installation Checklist @@ -449,22 +1167,25 @@ Chapter 3. Administering Bugzilla a successful installation. If you do not see a recommended setting for a parameter, consider leaving it at the default while you perform your initial tests on your Bugzilla setup. - 1. Set "maintainer" to your email address. This allows Bugzilla's + 1. Bring up "editparams.cgi" in your web browser. For instance, to + edit parameters at mozilla.org, the URL would be + http://bugzilla.mozilla.org/editparams.cgi, also available under + the "edit parameters" link on your query page. + 2. Set "maintainer" to your email address. This allows Bugzilla's error messages to display your email address and allow people to contact you for help. - 2. Set "urlbase" to the URL reference for your Bugzilla installation. + 3. Set "urlbase" to the URL reference for your Bugzilla installation. If your bugzilla query page is at http://www.foo.com/bugzilla/query.cgi, your url base is http://www.foo.com/bugzilla/ - 3. Set "usebuggroups" to "1" only if you need to restrict access to + 4. Set "usebuggroups" to "1" only if you need to restrict access to products. I suggest leaving this parameter off while initially testing your Bugzilla. - 4. Set "usebuggroupsentry" to "1" if you want to be able to restrict - access to products. Once again, if you are simply testing your - installation, I suggest against turning this parameter on; the - strict security checking may stop you from being able to modify - your new entries. - 5. Set "shadowdb" to "bug_shadowdb" if you will be running a *very* + 5. Set "usebuggroupsentry" to "1" if you want to restrict access to + products. Once again, if you are simply testing your installation, + I suggest against turning this parameter on; the strict security + checking may stop you from being able to modify your new entries. + 6. Set "shadowdb" to "bug_shadowdb" if you will be running a *very* large installation of Bugzilla. The shadow database enables many simultaneous users to read and write to the database without interfering with one another. @@ -480,7 +1201,7 @@ Chapter 3. Administering Bugzilla should turn the "queryagainstshadowdb" option "On" as well. Otherwise you are replicating data into a shadow database for no reason! - 6. If you have custom logos or HTML you must put in place to fit + 7. If you have custom logos or HTML you must put in place to fit within your site design guidelines, place the code in the "headerhtml", "footerhtml", "errorhtml", "bannerhtml", or "blurbhtml" text boxes. @@ -489,22 +1210,23 @@ Chapter 3. Administering Bugzilla other code on the page. If you have a special banner, put the code for it in "bannerhtml". You may want to leave these settings at the defaults initially. - 7. Add any text you wish to the "passwordmail" parameter box. For + 8. Add any text you wish to the "passwordmail" parameter box. For instance, many people choose to use this box to give a quick training blurb about how to use Bugzilla at your site. - 8. Set "newemailtech" to "on". Your users will thank you. This is the - default in the post-2.12 world. - 9. Do you want to use the qa contact ("useqacontact") and status + 9. Ensure "newemailtech" is "on". Your users will thank you. This is + the default in the post-2.12 world, and is only an issue if you + are upgrading. + 10. Do you want to use the qa contact ("useqacontact") and status whiteboard ("usestatuswhiteboard") fields? These fields are useful because they allow for more flexibility, particularly when you have an existing Quality Assurance and/or Release Engineering team, but they may not be needed for smaller installations. - 10. Set "whinedays" to the amount of days you want to let bugs go in + 11. Set "whinedays" to the amount of days you want to let bugs go in the "New" or "Reopened" state before notifying people they have untouched new bugs. If you do not plan to use this feature, simply do not set up the whining cron job described in the README, or set this value to "0". - 11. Set the "commenton" options according to your site policy. It is a + 12. Set the "commenton" options according to your site policy. It is a wise idea to require comments when users resolve, reassign, or reopen bugs. @@ -513,7 +1235,7 @@ Chapter 3. Administering Bugzilla database users than having a developer mark a bug "fixed" without any comment as to what the fix was (or even that it was truly fixed!) - 12. Set "supportwatchers" to "On". This feature is helpful for team + 13. Set "supportwatchers" to "On". This feature is helpful for team leads to monitor progress in their respective areas, and can offer many other benefits, such as allowing a developer to pick up a former engineer's bugs without requiring her to change all the @@ -1065,11 +1787,11 @@ Chapter 3. Administering Bugzilla 4. Do not run Apache as "nobody". This will require very lax permissions in your Bugzilla directories. Run it, instead, as a user with a name, set via your httpd.conf file. - 5. Ensure you have adequate access controls for $BUGZILLA_HOME/data/ - and $BUGZILLA_HOME/localconfig. The localconfig file stores your - "bugs" user password, which would be terrible to have in the hands - of a criminal. Also some files under $BUGZILLA_HOME/data store - sensitive information. + 5. Ensure you have adequate access controls for $BUGZILLA_HOME/data/, + $BUGZILLA_HOME/localconfig, and $BUGZILLA_HOME/shadow directories. + The localconfig file stores your "bugs" user password, which would + be terrible to have in the hands of a criminal. Also some files + under $BUGZILLA_HOME/data store sensitive information. On Apache, you can use .htaccess files to protect access to these directories, as outlined in Bug 57161 for the localconfig file, and Bug 65572 for adequate protection in your data/ and shadow/ @@ -1095,8 +1817,6 @@ Chapter 3. Administering Bugzilla Place the following text into a file named ".htaccess", readable by your web server, in your $BUGZILLA_HOME/shadow directory. deny from all - - 6. _________________________________________________________________ Chapter 4. Using Bugzilla @@ -1111,15 +1831,15 @@ Chapter 4. Using Bugzilla Bugzilla is one example of a class of programs called "Defect Tracking Systems", or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or groups of developers to keep track of - outstanding bugs in their product effectively. At the time Bugzilla - was originally written, as a port from Netscape Communications' - "Bugsplat!" program to Perl from TCL, there were very few competitors - in the market for bug-tracking software. Most commercial - defect-tracking software vendors at the time charged enormous - licensing fees. Bugzilla quickly became a favorite of the open-source - crowd (with its genesis in the open-source browser project, Mozilla) - and is now the de-facto standard defect-tracking system against which - all others are measured. + outstanding bugs in their product effectively. Bugzilla was originally + written by Terry Weissman in a programming language called "TCL", to + replace a crappy bug-tracking database used internally for Netscape + Communications. Terry later ported Bugzilla to Perl from TCL, and in + Perl it remains to this day. Most commercial defect-tracking software + vendors at the time charged enormous licensing fees, and Bugzilla + quickly became a favorite of the open-source crowd (with its genesis + in the open-source browser project, Mozilla). It is now the de-facto + standard defect-tracking system against which all others are measured. Bugzilla has matured immensely, and now boasts many advanced features. These include: @@ -1132,8 +1852,8 @@ Chapter 4. Using Bugzilla * a very well-understood and well-thought-out natural bug resolution protocol * email, XML, and HTTP APIs - * integration with several automated software configuration - management systems + * available integration with automated software configuration + management systems, including Perforce and CVS. * too many more features to list Despite its current robustness and popularity, however, Bugzilla faces @@ -1144,6 +1864,12 @@ Chapter 4. Using Bugzilla queries, some unsupportable bug resolution options, no internationalization, and dependence on some nonstandard libraries. + Some recent headway has been made on the query front, however. If you + are using the latest version of Bugzilla, you should see a "simple + search" form on the default front page of your Bugzilla install. Type + in two or three search terms and you should pull up some relevant + information. This is also available as "queryhelp.cgi". + Despite these small problems, Bugzilla is very hard to beat. It is under very active development to address the current issues, and a long-awaited overhaul in the form of Bugzilla 3.0 is expected sometime @@ -1179,11 +1905,11 @@ Chapter 4. Using Bugzilla Bugzilla is very adaptable to various situations. Known uses currently include IT support queues, Systems Administration deployment management, chip design and development problem tracking (both - pre-and-post fabrication), and software bug tracking for luminaries - such as Redhat, Loki software, Linux-Mandrake, and VA Systems. - Combined with systems such as CVS, Bonsai, or Perforce SCM, Bugzilla - provides a powerful, easy-to-use solution to configuration management - and replication problems + pre-and-post fabrication), and software and hardware bug tracking for + luminaries such as Redhat, Loki software, Linux-Mandrake, and VA + Systems. Combined with systems such as CVS, Bonsai, or Perforce SCM, + Bugzilla provides a powerful, easy-to-use solution to configuration + management and replication problems Bugzilla can dramatically increase the productivity and accountability of individual employees by providing a documented workflow and @@ -1206,21 +1932,33 @@ Chapter 4. Using Bugzilla Hey! I'm Woody! Howdy, Howdy, Howdy! - Bugzilla is a large and complex system. Describing how to use it - requires some time. If you are only interested in installing or - administering a Bugzilla installation, please consult the Installing - and Administering Bugzilla portions of this Guide. This section is - principally aimed towards developing end-user mastery of Bugzilla, so - you may fully enjoy the benefits afforded by using this reliable - open-source bug-tracking software. + Bugzilla is a large, complex system. Describing how to use it requires + some time. If you are only interested in installing or administering a + Bugzilla installation, please consult the Installing and Administering + Bugzilla portions of this Guide. This section is principally aimed + towards developing end-user mastery of Bugzilla, so you may fully + enjoy the benefits afforded by using this reliable open-source + bug-tracking software. Throughout this portion of the Guide, we will refer to user account options available at the Bugzilla test installation, - landfill.tequilarista.org. Although Landfill serves as a great - introduction to Bugzilla, it does not offer all the options you would - have as a user on your own installation of Bugzilla, nor can it do - more than serve as a general introduction to Bugzilla. However, please - use it if you want to follow this tutorial. + landfill.tequilarista.org. + + Note: Some people have run into difficulties completing this + tutorial. If you run into problems, please check the updated, + online documentation available at + http://www.trilobyte.net/barnsons. If you're still stumped, please + subscribe to the newsgroup and provide details of exactly what's + stumping you! If enough people complain, I'll have to fix it in the + next version of this Guide. You can subscribe to the newsgroup at + news://news.mozilla.org/netscape.public.mozilla.webtools + + Although Landfill serves as a great introduction to Bugzilla, it does + not offer all the options you would have as a user on your own + installation of Bugzilla, nor can it do more than serve as a general + introduction to Bugzilla. Additionally, Landfill often runs + cutting-edge versions of Bugzilla for testing, so some things may work + slightly differently than mentioned here. _________________________________________________________________ 4.3.1. Create a Bugzilla Account @@ -1551,6 +2289,13 @@ Chapter 4. Using Bugzilla 4.4.2.1. Email Notification + Note: The email notification settings described below have been + obsoleted in Bugzilla 2.12, and this section will be replaced with + a comprehensive description of the amazing array of new options at + your disposal. However, in the meantime, throw this chunk out the + window and go crazy with goofing around with different notification + options. + Ahh, here you can reduce or increase the amount of email sent you from Bugzilla! In the drop-down "Notify me of changes to", select one of @@ -1666,8 +2411,30 @@ Chapter 5. Integrating Bugzilla with Third-Party Tools 5.3. Perforce SCM - Richard Brooksby and his team have an integration tool in public beta. - You can find it at http://www.ravenbrook.com/project/p4dti. + Richard Brooksby created a Perforce integration tool for Bugzilla and + TeamTrack. You can find the main project page at + http://www.ravenbrook.com/project/p4dti. "p4dti" is now an officially + supported product from Perforce, and you can find the "Perforce Public + Depot" p4dti page at + http://public.perforce.com/public/perforce/p4dti/index.html. + + Integration of Perforce with Bugzilla, once patches are applied, is + fairly seamless. However, p4dti is a patch against the Bugzilla 2.10 + release, not the current 2.12 release. I anticipate patches for 2.12 + will be out shortly. Check the project page regularly for updates, or + take the given patches and patch it manually. p4dti is designed to + support multiple defect trackers, and maintains its own documentation + for it. Please consult the pages linked above for further information. + + Right now, there is no way to synchronize the Bug ID and the Perforce + Transaction Number, or to change the Bug ID to read (PRODUCT).bugID + unless you hack it in. Additionally, if you have synchronization + problems, the easiest way to avoid them is to only put the bug + information, comments, etc. into Bugzilla, and not into the Perforce + change records. They will link anyway; merely reference the bug ID + fixed in your change description, and put a comment into Bugzilla + giving the change ID that fixed the Bugzilla bug. It's a process + issue, not a technology question. _________________________________________________________________ 5.4. Tinderbox @@ -1677,7 +2444,7 @@ Chapter 5. Integrating Bugzilla with Third-Party Tools Chapter 6. The Future of Bugzilla - This section largely contributed by Matthew Tuck + Bugzilla's Future. Much of this is the present, now. _________________________________________________________________ 6.1. Reducing Spam @@ -1724,6 +2491,11 @@ Chapter 6. The Future of Bugzilla dependency and keyword changes, for example. Both of these proposals live at "http://bugzilla.mozilla.org/show_bug.cgi?id=14137". + Note that they also live at + "http://bugzilla.mozilla.org/show_bug.cgi?id=17464", and the change + has been checked in. This is fixed with Bugzilla 2.12 and is no longe + r + an issue. Woo-Hoo! _________________________________________________________________ 6.2. Better Searching @@ -2188,7 +2960,11 @@ Appendix A. The Bugzilla FAQ 11. Bugzilla Hacking A.11.1. What bugs are in Bugzilla right now? - A.11.2. What's the best way to submit patches? What guidelines + A.11.2. How can I change the default priority to a null value? + For instance, have the default priority be "---" instead + of "P2"? + + A.11.3. What's the best way to submit patches? What guidelines should I follow? 1. General Questions @@ -2341,6 +3117,9 @@ Appendix A. The Bugzilla FAQ 2. Red Hat Bugzilla + Note: This section is no longer up-to-date. Please see the section + on "Red Hat Bugzilla" under "Variants" in The Bugzilla Guide. + A.2.1. What about Red Hat Bugzilla? Red Hat Bugzilla is arguably more user-friendly, customizable, and @@ -2434,7 +3213,8 @@ Appendix A. The Bugzilla FAQ A.2.3. What's the current status of Red Hat Bugzilla? Note: This information is somewhat dated; I last updated it 7 June - 2000. + 2000. Please see the "Variants" section of "The Bugzilla Guide" for + more up-to-date information regarding Red Hat Bugzilla. Dave Lawrence: @@ -2484,11 +3264,14 @@ Appendix A. The Bugzilla FAQ 3. Loki Bugzilla (AKA Fenris) - Note: Loki's "Fenris" Bugzilla is no longer actively maintained. It - works well enough for Loki. Additionally, the major differences in - Fenris have now been integrated into the main source tree of - Bugzilla, so there's not much reason to go grab the source. I left - this section of the FAQ principally for historical interest. + Note: Loki's "Fenris" Bugzilla is based upon the (now ancient) + Bugzilla 2.8 tree, and is no longer actively maintained. It works + well enough for Loki. Additionally, the major differences in Fenris + have now been integrated into the main source tree of Bugzilla, so + there's not much reason to go grab the source. I leave this section + of the FAQ principally for historical interest, but unless Loki has + further input into Bugzilla's future, it will be deprecated in + future versions of the Guide. A.3.1. What about Loki Bugzilla? @@ -2835,7 +3618,7 @@ Appendix A. The Bugzilla FAQ Bugzilla Perl processes if the domain to which it must send mail is unavailable. - This is now a configurable parameter called "sendmailparm", available + This is now a configurable parameter called "sendmailnow", available from editparams.cgi. A.7.7. How come email never reaches me from bugzilla changes? @@ -3160,7 +3943,19 @@ Appendix A. The Bugzilla FAQ to check current sources out of CVS so you can have these bug fixes early! - A.11.2. What's the best way to submit patches? What guidelines should + A.11.2. How can I change the default priority to a null value? For + instance, have the default priority be "---" instead of "P2"? + + This is well-documented here: + http://bugzilla.mozilla.org/show_bug.cgi?id=49862. Ultimately, it's as + easy as adding the "---" priority field to your localconfig file in + the appropriate area, re-running checksetup.pl, and then changing the + default priority in your browser using "editparams.cgi". Hmm, now that + I think about it, that is kind of a klunky way to handle it, but for + now it's what we have! Although the bug has been closed "resolved + wontfix", there may be a better way to handle this... + + A.11.3. What's the best way to submit patches? What guidelines should I follow? 1. Enter a bug into bugzilla.mozilla.org for the "Webtools" product, @@ -3185,21 +3980,60 @@ Appendix A. The Bugzilla FAQ successful open-source bug-tracking software on the planet :) _________________________________________________________________ -Appendix B. The Bugzilla Database +Appendix B. Software Download Links + + All of these sites are current as of April, 2001. Hopefully they'll + stay current for a while. + + Apache Web Server: http://www.apache.org Optional web server for + Bugzilla, but recommended because of broad user base and support. + + Bugzilla: http://www.mozilla.org/projects/bugzilla/ + + MySQL: http://www.mysql.org/ + + Perl: http://www.perl.org/ + + CPAN: http://www.cpan.org/ + + DBI Perl module: + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/ + + Data::Dumper module: + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/ + + MySQL related Perl modules: + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/ + + TimeDate Perl module collection: + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/ + + GD Perl module: ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/ + Alternately, you should be able to find the latest version of GD at + http://www.boutell.com/gd/ + + Chart::Base module: + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/ + + LinuxDoc Software: http://www.linuxdoc.org/ (for documentation + maintenance) + _________________________________________________________________ + +Appendix C. The Bugzilla Database Note: This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers? _________________________________________________________________ -B.1. Database Schema Chart +C.1. Database Schema Chart Database Relationships Bugzilla database relationships chart _________________________________________________________________ -B.2. MySQL Bugzilla Database Introduction +C.2. MySQL Bugzilla Database Introduction Contributor(s): Matthew P. Barnson (mbarnson@excitehome.net) Last update: May 16, 2000 @@ -3609,12 +4443,12 @@ B.2. MySQL Bugzilla Database Introduction http://www.devshed.com/Server_Side/MySQL/ _________________________________________________________________ -B.3. MySQL Permissions & Grant Tables +C.3. MySQL Permissions & Grant Tables Note: The following portion of documentation comes from my answer - to an old discussion of Keynote, a cool product that does + to an old discussion of Keystone, a cool product that does trouble-ticket tracking for IT departments. I wrote this post to - the Keynote support group regarding MySQL grant table permissions, + the Keystone support group regarding MySQL grant table permissions, and how to use them effectively. It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables since this time, but it serves as a decent introduction and @@ -3810,9 +4644,9 @@ B.3. MySQL Permissions & Grant Tables (801)234-8300 _________________________________________________________________ -B.4. Cleaning up after mucking with Bugzilla +C.4. Cleaning up after mucking with Bugzilla - Contributed by Eric Hansen: + Contributed by Eric Hanson: There are several things, and one trick. There is a small tiny piece of documentation I saw once that said something very important. @@ -3833,28 +4667,105 @@ B.4. Cleaning up after mucking with Bugzilla in localconfig pertaining to bug_status, this point is mainly a FYI. _________________________________________________________________ -Appendix C. Useful Patches and Utilities for Bugzilla +Chapter 7. Bugzilla Variants + + Note: I know there are more variants than just RedHat Bugzilla out + there. Please help me get information about them, their project + status, and benefits there might be in using them or in using their + code in main-tree Bugzilla. + _________________________________________________________________ + +7.1. Red Hat Bugzilla + + Red Hat Bugzilla is probably the most popular Bugzilla variant, aside + from Mozilla Bugzilla, on the planet. One of the major benefits of Red + Hat Bugzilla is the ability to work with Oracle as a database, as well + as MySQL. Here's what Dave Lawrence had to say about the status of Red + Hat Bugzilla, + + Hello. I apologize that I am getting back to you so late. It has + been difficult to keep + up with email this past week. I have checked out your updated docum + entation and I will + have to say very good work. A few notes and additions as follows. + (ed: from the FAQ) + >For the record, we are not using any template type implementation + for the cosmetic changes + >maded to Bugzilla. It is just alot of html changes in the code its + elf. I admit I may have + >gotten a little carried away with it but the corporate types asked + for a more standardized + >interface to match up with other projects relating to Red Hat web + sites. A lot of other web + >based internal tools I am working on also look like Bugzilla. + This should probably be changed since we are now in fact using Text + ::Template for most + of the html rendering. You actually state this later in your number + ed list. + Also number 6 contradicts number 8 where number 6 would be the most + up to date status + on the Oracle port. + Additional Information: + ----------------------------- + 1. Comments are now stored in varchar fields of 4k in size each. If + the comment is more + than 4k it is broken up into chunks and given a sort number so each + comment can be re + assembled in the correct order. This was done because originally I + was storing the comments + in a long datatype which unfortunately cannot be indexed or joined + with another table. This + cause the search of text within the long description to be disabled + for a long time. That + is now working and is nto showing any noticeble performance hit tha + t I can tell. + 2. Work is being started on internationalizing the Bugzilla source + we have to allow our + Japanese customers to enter bug reports into a single bugzilla syst + em. This will probably + be done by using the nvarchar data types supported by Oracle which + allows storage of + double byte characters and also the use of the Accept-Language in t + he http header for + detection by Bugilla of which language to render. + 3. Of course even more cosmetic changes. It is difficult to keep up + with the ever + changing faces of www.redhat.com. + 4. Some convenience enhancements in the administration utilities. A + nd more integration + with other internal/external Red Hat web sites. + I hope this information may prove helpful for your documentation. P + lease contact + me if you have any more question or I can do anything else. + Regards + _________________________________________________________________ + +Appendix D. Useful Patches and Utilities for Bugzilla -C.1. The setperl.pl Utility +D.1. The setperl.csh Utility - You can use the "setperl.pl" utility to quickly and easily change the - path to perl on all your Bugzilla files. - 1. Download the "setperl.pl" utility to your Bugzilla directory and + You can use the "setperl.csh" utility to quickly and easily change the + path to perl on all your Bugzilla files. This is a C-shell script; if + you do not have "csh" or "tcsh" in the search path on your system, it + will not work! + 1. Download the "setperl.csh" utility to your Bugzilla directory and make it executable. a. bash# cd /your/path/to/bugzilla - b. bash# wget -O setperl.pl + b. bash# wget -O setperl.csh 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=107 95' - c. bash# chmod u+x setperl.pl + c. bash# chmod u+x setperl.csh 2. Prepare (and fix) Bugzilla file permissions. a. bash# chmod u+w * b. bash# chmod u+x duplicates.cgi c. bash# chmod a-x bug_status.html 3. Run the script: - bash# ./setperl.pl /your/path/to/perl + bash# ./setperl.csh /your/path/to/perl + Example D-1. Using Setperl to set your perl path + bash# ./setperl.csh /usr/bin/perl _________________________________________________________________ -C.2. Command-line Bugzilla Queries +D.2. Command-line Bugzilla Queries Users can query Bugzilla from the command line using this suite of utilities. @@ -3897,7 +4808,7 @@ C.2. Command-line Bugzilla Queries 2. Make your utilities executable: bash$ chmod u+x buglist bugs _________________________________________________________________ -C.3. The Quicksearch Utility +D.3. The Quicksearch Utility Quicksearch is a new, experimental feature of the 2.12 release. It consist of two Javascript files, "quicksearch.js" and @@ -3928,7 +4839,7 @@ C.3. The Quicksearch Utility has details. _________________________________________________________________ -Appendix D. GNU Free Documentation License +Appendix E. GNU Free Documentation License Version 1.1, March 2000 diff --git a/docs/xml/Bugzilla-Guide.xml b/docs/xml/Bugzilla-Guide.xml index a6bcaaeca..9334472af 100644 --- a/docs/xml/Bugzilla-Guide.xml +++ b/docs/xml/Bugzilla-Guide.xml @@ -16,6 +16,7 @@ <!ENTITY database SYSTEM "database.sgml"> <!ENTITY patches SYSTEM "patches.sgml"> <!ENTITY variants SYSTEM "variants.sgml"> +<!ENTITY requiredsoftware SYSTEM "requiredsoftware.sgml"> ]> @@ -58,7 +59,7 @@ http://www.linuxdoc.org/LDP/LDP-Author-Guide/tools-hints.html <BOOKINFO> <TITLE>The Bugzilla Guide</TITLE> - <PUBDATE>v2.11.1, 06 March 2001</PUBDATE> + <PUBDATE>v2.12.0, 24 April 2001</PUBDATE> <AUTHOR> <FIRSTNAME>Matthew</FIRSTNAME> <OTHERNAME>P.</OTHERNAME> @@ -84,6 +85,7 @@ http://www.linuxdoc.org/LDP/LDP-Author-Guide/tools-hints.html <revision> <revnumber>2.11.1</revnumber> <date>06 March 2001</date> + <authorinitials>MPB</authorinitials> <revremark> Took way too long to revise this for 2.12 release. Updated FAQ to use qandaset tags instead of literallayout, @@ -93,6 +95,20 @@ http://www.linuxdoc.org/LDP/LDP-Author-Guide/tools-hints.html 2.13 release of the Guide in XML format instead of SGML. </revremark> </revision> + + <revision> + <revnumber>2.12.0</revnumber> + <date>24 April 2001</date> + <authorinitials>MPB</authorinitials> + <revremark> + Things fixed this release: Elaborated on queryhelp interface, added FAQ regarding + moving bugs from one keyword to another, clarified possible problems with the Landfill + tutorial, fixed a boatload of typos and unclear sentence structures. Incorporated the + README into the UNIX installation section, and changed the README to indicate the deprecated + status. Things I know need work: Used "simplelist" a lot, where I should have used + "procedure" to tag things. Need to lowercase all tags to be XML compliant. + </revremark> + </revision> </REVHISTORY> <KEYWORDSET> @@ -129,6 +145,9 @@ http://www.linuxdoc.org/LDP/LDP-Author-Guide/tools-hints.html <!-- Appendix: The Frequently Asked Questions --> &faq; +<!-- Appendix: Required Bugzilla Software Links --> +&requiredsoftware + <!-- Appendix: The Database Schema --> &database; diff --git a/docs/xml/about.xml b/docs/xml/about.xml index d83d7d0e5..d1b56cfdb 100644 --- a/docs/xml/about.xml +++ b/docs/xml/about.xml @@ -1,5 +1,5 @@ -<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" [ -<!ENTITY conventions SYSTEM "conventions.sgml"> ] > --> +<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" [ +<!ENTITY conventions SYSTEM "conventions.sgml"> ] > <CHAPTER ID="about"> <TITLE>About This Guide</TITLE> @@ -176,10 +176,15 @@ <SECTION id="contributors"> <TITLE>Contributors</TITLE> <PARA> - Thanks go to these people for significant contributions to this documentation: + Thanks go to these people for significant contributions + to this documentation (in no particular order): </PARA> <PARA> - Zach Lipton, Andrew Pearson, Spencer Smith, Eric Hansen + Zach Lipton (significant textual contributions), + Andrew Pearson, + Spencer Smith, + Eric Hanson, + Kevin Brannen, </PARA> </SECTION> <SECTION ID="feedback"> @@ -195,9 +200,11 @@ <SECTION ID="translations"> <TITLE>Translations</TITLE> <PARA> - The Bugzilla Guide needs translators! Please volunteer your translation into the language of your choice. + The Bugzilla Guide needs translators! + Please volunteer your translation into the language of your choice. If you will translate this Guide, please notify the members of the mozilla-webtools mailing list at - <email>mozilla-webtools@mozilla.org</email> + <email>mozilla-webtools@mozilla.org</email>. Since The Bugzilla Guide is also hosted on the + Linux Documentation Project, you would also do well to notify </PARA> </SECTION> diff --git a/docs/xml/administration.xml b/docs/xml/administration.xml index 3ab02653b..c52cacebf 100644 --- a/docs/xml/administration.xml +++ b/docs/xml/administration.xml @@ -30,7 +30,7 @@ Chapter: Administration <PARA> So you followed the README isntructions to the letter, and just logged into bugzilla with your super-duper god account and you are sitting at the query -screen. Yet, you have nothing to query. Your first act of bisuness needs to be to setup the +screen. Yet, you have nothing to query. Your first act of business needs to be to setup the operating parameters for bugzilla.</PARA> <SECTION id="postinstall-check"> @@ -48,6 +48,14 @@ operating parameters for bugzilla.</PARA> <PROCEDURE> <STEP> <PARA> + Bring up "editparams.cgi" in your web browser. For instance, to edit parameters + at mozilla.org, the URL would be <ULINK URL="http://bugzilla.mozilla.org/editparams.cgi"> + http://bugzilla.mozilla.org/editparams.cgi</ULINK>, also available under the "edit parameters" + link on your query page. + </PARA> + </STEP> + <STEP> + <PARA> Set "maintainer" to <EMPHASIS>your</EMPHASIS> email address. This allows Bugzilla's error messages to display your email @@ -71,7 +79,7 @@ operating parameters for bugzilla.</PARA> </STEP> <STEP> <PARA> - Set "usebuggroupsentry" to "1" if you want to be able to restrict access to products. + Set "usebuggroupsentry" to "1" if you want to restrict access to products. Once again, if you are simply testing your installation, I suggest against turning this parameter on; the strict security checking may stop you from being able to modify your new entries. @@ -99,18 +107,22 @@ operating parameters for bugzilla.</PARA> attempting to commit a change to the database. </PARA> <PARA> - If you use the "shadowdb" option, it is only natural that you should turn the "queryagainstshadowdb" + If you use the "shadowdb" option, + it is only natural that you should turn the "queryagainstshadowdb" option "On" as well. Otherwise you are replicating data into a shadow database for no reason! </PARA> </STEP> <STEP> <PARA> If you have custom logos or HTML you must put in place to fit within your site design guidelines, - place the code in the "headerhtml", "footerhtml", "errorhtml", "bannerhtml", or "blurbhtml" text boxes. + place the code in the "headerhtml", "footerhtml", "errorhtml", + "bannerhtml", or "blurbhtml" text boxes. <NOTE> <PARA> - The "headerhtml" text box is the HTML printed out <EMPHASIS>before</EMPHASIS> any other code on the page. - If you have a special banner, put the code for it in "bannerhtml". You may want to leave these + The "headerhtml" text box is the HTML printed out + <EMPHASIS>before</EMPHASIS> any other code on the page. + If you have a special banner, put the code for it in "bannerhtml". + You may want to leave these settings at the defaults initially. </PARA> </NOTE> @@ -125,27 +137,33 @@ operating parameters for bugzilla.</PARA> </STEP> <STEP> <PARA> - Set "newemailtech" to "on". Your users will thank you. This is the default in the post-2.12 world. + Ensure "newemailtech" is "on". + Your users will thank you. This is the default in the post-2.12 world, and is + only an issue if you are upgrading. </PARA> </STEP> <STEP> <PARA> - Do you want to use the qa contact ("useqacontact") and status whiteboard ("usestatuswhiteboard") fields? - These fields are useful because they allow for more flexibility, particularly when you have an existing + Do you want to use the qa contact ("useqacontact") + and status whiteboard ("usestatuswhiteboard") fields? + These fields are useful because they allow for more flexibility, + particularly when you have an existing Quality Assurance and/or Release Engineering team, but they may not be needed for smaller installations. </PARA> </STEP> <STEP> <PARA> - Set "whinedays" to the amount of days you want to let bugs go in the "New" or "Reopened" state before + Set "whinedays" to the amount of days you want to let bugs go + in the "New" or "Reopened" state before notifying people they have untouched new bugs. If you do not plan to use this feature, simply do not set up the whining cron job described in the README, or set this value to "0". </PARA> </STEP> <STEP> <PARA> - Set the "commenton" options according to your site policy. It is a wise idea to require comments when users + Set the "commenton" options according to your site policy. + It is a wise idea to require comments when users resolve, reassign, or reopen bugs. <NOTE> <PARA> @@ -456,9 +474,6 @@ operating parameters for bugzilla.</PARA> Dear Lord, we have to get our users to do WHAT? </PARA> </EPIGRAPH> - <REMARK> - Many thanks to Zach Lipton for his contributions to this section - </REMARK> <SECTION id="products"> <TITLE>Products</TITLE> @@ -1033,15 +1048,17 @@ operating parameters for bugzilla.</PARA> </LISTITEM> <LISTITEM> <PARA> - Ensure you have adequate access controls for $BUGZILLA_HOME/data/ and $BUGZILLA_HOME/localconfig. - The localconfig file stores your "bugs" user password, which would be terrible to have in the hands + Ensure you have adequate access controls for $BUGZILLA_HOME/data/, $BUGZILLA_HOME/localconfig, + and $BUGZILLA_HOME/shadow directories. + The localconfig file stores your "bugs" user password, + which would be terrible to have in the hands of a criminal. Also some files under $BUGZILLA_HOME/data store sensitive information. </PARA> <PARA> On Apache, you can use .htaccess files to protect access to these directories, as outlined in <ULINK URL="http://bugzilla.mozilla.org/show_bug.cgi?id=57161">Bug 57161</ULINK> for the localconfig file, and <ULINK URL="http://bugzilla.mozilla.org/show_bug.cgi?id=65572"> - Bug 65572</ULINK> for adequate protection in your data/ and shadow/ directories. + Bug 65572</ULINK> for adequate protection in your data/ and shadow/ directories. </PARA> <PARA> Note the instructions which follow are Apache-specific. If you use IIS, Netscape, or other @@ -1076,12 +1093,6 @@ operating parameters for bugzilla.</PARA> </LITERALLAYOUT> </PARA> </LISTITEM> - <LISTITEM> - <PARA> - - </PARA> - </LISTITEM> - </ORDEREDLIST> </PARA> </SECTION> diff --git a/docs/xml/database.xml b/docs/xml/database.xml index 16c72494e..eced31c52 100644 --- a/docs/xml/database.xml +++ b/docs/xml/database.xml @@ -1,10 +1,10 @@ -<!-- <!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> --> +<!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> <APPENDIX id="database"> <TITLE>The Bugzilla Database</TITLE> <NOTE> -<PARA>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers? <REMARK>MPB</REMARK></PARA> +<PARA>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers?</PARA> </NOTE> <SECTION id="dbschema"> <TITLE>Database Schema Chart</TITLE> @@ -405,7 +405,13 @@ http://www.devshed.com/Server_Side/MySQL/ <TITLE>MySQL Permissions & Grant Tables</TITLE> <NOTE> - <PARA>The following portion of documentation comes from my answer to an old discussion of Keynote, a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the Keynote support group regarding MySQL grant table permissions, and how to use them effectively. It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables since this time, but it serves as a decent introduction and troubleshooting document for grant table issues. I used Keynote to track my troubles until I discovered Bugzilla, which gave me a whole new set of troubles to work on : )</PARA> + <PARA>The following portion of documentation comes from my answer to an old discussion of Keystone, + a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the + Keystone support group regarding MySQL grant table permissions, and how to use them effectively. + It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables + since this time, but it serves as a decent introduction and troubleshooting document for grant + table issues. I used Keynote to track my troubles until I discovered Bugzilla, + which gave me a whole new set of troubles to work on : )</PARA> </NOTE> <LITERALLAYOUT> @@ -589,7 +595,7 @@ NEW CONTACT INFORMATION: <SECTION id="cleanupwork"> <TITLE>Cleaning up after mucking with Bugzilla</TITLE> <LITERALLAYOUT> -Contributed by Eric Hansen: +Contributed by Eric Hanson: There are several things, and one trick. There is a small tiny piece of documentation I saw once that said something very important. 1) After pretty much any manual working of the Mysql db, you must diff --git a/docs/xml/faq.xml b/docs/xml/faq.xml index c10efec42..b7ca03201 100644 --- a/docs/xml/faq.xml +++ b/docs/xml/faq.xml @@ -272,7 +272,14 @@ <qandadiv id="faq_redhat"> <title>Red Hat Bugzilla</title> - + <para> + <note> + <para> + <emphasis>This section is no longer up-to-date.</emphasis> + Please see the section on "Red Hat Bugzilla" under "Variants" in The Bugzilla Guide. + </para> + </note> + </para> <qandaentry> <question> <para> @@ -430,7 +437,8 @@ <note> <para> This information is somewhat dated; I last updated it - 7 June 2000. + 7 June 2000. Please see the "Variants" section of "The Bugzilla Guide" + for more up-to-date information regarding Red Hat Bugzilla. </para> </note> <emphasis>Dave Lawrence</emphasis>: @@ -465,7 +473,7 @@ thing going to help others that may need it. </para> <para> - As Matt has mentioned it is still using out-dated code and with a + As Matt has mentioned it is still using out-dated code and with a little help I would like to bring everything up to date for eventual incorporation with the main cvs tree. Due to other duties I have with the company any help with this wiould be @@ -490,16 +498,21 @@ <qandadiv id="faq_loki"> <title>Loki Bugzilla (AKA Fenris)</title> - <note> - <para> - Loki's "Fenris" Bugzilla is no longer actively maintained. - It works well enough for Loki. Additionally, the major - differences in Fenris have now been integrated into - the main source tree of Bugzilla, so there's not much - reason to go grab the source. I left this section of the - FAQ principally for historical interest. - </para> - </note> + <para> + <note> + <para> + Loki's "Fenris" Bugzilla is based upon the (now ancient) Bugzilla 2.8 + tree, and is no longer actively maintained. + It works well enough for Loki. Additionally, the major + differences in Fenris have now been integrated into + the main source tree of Bugzilla, so there's not much + reason to go grab the source. I leave this section of the + FAQ principally for historical interest, but unless Loki has further + input into Bugzilla's future, it will be deprecated in future versions + of the Guide. + </para> + </note> + </para> <qandaentry> <question> @@ -558,12 +571,14 @@ <qandadiv id="faq_phb"> <title>Pointy-Haired-Boss Questions</title> - <note> - <para> - The title of this section doesn't mean you're a PHB -- it just means - you probably HAVE a PHB who wants to know this :) - </para> - </note> + <para> + <note> + <para> + The title of this section doesn't mean you're a PHB -- it just means + you probably HAVE a PHB who wants to know this :) + </para> + </note> + </para> <qandaentry> <question> @@ -1228,7 +1243,7 @@ is unavailable. </para> <para> - This is now a configurable parameter called "sendmailparm", available + This is now a configurable parameter called "sendmailnow", available from editparams.cgi. </para> </answer> @@ -1767,6 +1782,26 @@ A: Sure! Here ya go! <qandaentry> <question> <para> + How can I change the default priority to a null value? For instance, have the default + priority be "---" instead of "P2"? + </para> + </question> + <answer> + <para> + This is well-documented here: <ulink url="http://bugzilla.mozilla.org/show_bug.cgi?id=49862"> + http://bugzilla.mozilla.org/show_bug.cgi?id=49862</ulink>. Ultimately, it's as easy + as adding the "---" priority field to your localconfig file in the appropriate area, + re-running checksetup.pl, and then changing the default priority in your browser using + "editparams.cgi". Hmm, now that I think about it, that is kind of a klunky way to handle + it, but for now it's what we have! Although the bug has been closed "resolved wontfix", + there may be a better way to handle this... + </para> + </answer> + </qandaentry> + + <qandaentry> + <question> + <para> What's the best way to submit patches? What guidelines should I follow? </para> </question> diff --git a/docs/xml/installation.xml b/docs/xml/installation.xml index f29ba953d..03ff0bd8d 100644 --- a/docs/xml/installation.xml +++ b/docs/xml/installation.xml @@ -5,31 +5,941 @@ <SECTION id="README.unix"> <TITLE>UNIX Installation</TITLE> - <NOTE> - <PARA> - Please consult the README included with the Bugzilla distribution - as the current canonical source for UNIX installation instructions. - We do, however, have some installation notes for errata from the README. - </PARA> - </NOTE> - - <NOTE> - <PARA> - If you are installing Bugzilla on S.u.S.e. Linux, or some other - distributions with "paranoid" security options, it is possible - that the checksetup.pl script may fail with the error: - <ERRORNAME>cannot chdir(/var/spool/mqueue): Permission denied</ERRORNAME> - This is because your - /var/spool/mqueue directory has a mode of "drwx------". Type - <COMMAND>chmod 755 /var/spool/mqueue</COMMAND> as root to fix this problem. - </PARA> - </NOTE> - - <NOTE> - <PARA> - - </PARA> - </NOTE> + <SECTION> + <TITLE>ERRATA</TITLE> + <NOTE> + <PARA> + If you are installing Bugzilla on S.u.S.e. Linux, or some other + distributions with "paranoid" security options, it is possible + that the checksetup.pl script may fail with the error: + <ERRORNAME>cannot chdir(/var/spool/mqueue): Permission denied</ERRORNAME> + This is because your + /var/spool/mqueue directory has a mode of "drwx------". Type + <COMMAND>chmod 755 /var/spool/mqueue</COMMAND> as root to fix this problem. + </PARA> + </NOTE> + + <NOTE> + <PARA> + Release Notes for Bugzilla 2.12 are available at docs/rel_notes.txt + </PARA> + </NOTE> + + <NOTE> + <PARA> + The preferred documentation for Bugzilla is available in docs/, with + a variety of document types available. Please refer to these documents when + installing, configuring, and maintaining your Bugzilla installation. + </PARA> + </NOTE> + + <WARNING> + <PARA> + Bugzilla is not a package where you can just plop it in a directory, + twiddle a few things, and you're off. Installing Bugzilla assumes you + know your variant of UNIX or Microsoft Windows well, are familiar with the + command line, and are comfortable compiling and installing a plethora + of third-party utilities. To install Bugzilla on Win32 requires + fair Perl proficiency, and if you use a webserver other than Apache you + should be intimately familiar with the security mechanisms and CGI + environment thereof. + </PARA> + </WARNING> + + <WARNING> + <PARA> + Bugzilla has not undergone a complete security review. Security holes + may exist in the code. Great care should be taken both in the installation + and usage of this software. Carefully consider the implications of + installing other network services with Bugzilla. + </PARA> + </WARNING> + </SECTION> + + <SECTION> + <TITLE>Step-by-step Install</TITLE> + <SECTION> + <TITLE>Introduction</TITLE> + <PARA> + Installation of bugzilla is pretty straightforward, particularly if your + machine already has MySQL and the MySQL-related perl packages installed. + If those aren't installed yet, then that's the first order of business. The + other necessary ingredient is a web server set up to run cgi scripts. + While using Apache for your webserver is not required, it is recommended. + </PARA> + + <PARA> + Bugzilla has been successfully installed under Solaris, Linux, and + Win32. The peculiarities of installing on Win32 (Win98+/NT/2K) are not + included in this section of the Guide; please check out the "Win32 Installation Instructions" + for further advice on getting Bugzilla to work on Microsoft Windows. + </PARA> + + <PARA> + The Bugzilla Guide is contained in the "docs/" folder. It is available + in plain text (docs/txt), HTML (docs/html), or SGML source (docs/sgml). + </PARA> + </SECTION> + <SECTION> + <TITLE>Installing the Prerequisites</TITLE> + + <PARA> + The software packages necessary for the proper running of bugzilla are: + <ORDEREDLIST> + <LISTITEM> + <PARA> + MySQL database server and the mysql client (3.22.5 or greater) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + Perl (5.004 or greater) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + DBI Perl module + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + Data::Dumper Perl module + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + DBD::mySQL + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + TimeDate Perl module collection + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + GD perl module (1.8.3) (optional, for bug charting) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + Chart::Base Perl module (0.99c) (optional, for bug charting) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + DB_File Perl module (optional, for bug charting) + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + The web server of your choice. Apache is recommended. + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + MIME::Parser Perl module (optional, for contrib/bug_email.pl interface) + </PARA> + </LISTITEM> + </ORDEREDLIST> + <NOTE> + <PARA> + You must run Bugzilla on a filesystem that supports file locking via + flock(). This is necessary for Bugzilla to operate safely with multiple + instances. + </PARA> + </NOTE> + <WARNING> + <PARA> + It is a good idea, while installing Bugzilla, to ensure it is not + <EMPHASIS>accessible</EMPHASIS> by other machines on the Internet. + Your machine may be vulnerable to attacks + while you are installing. In other words, ensure there is some kind of firewall between you + and the rest of the Internet. Many installation steps require an active Internet connection + to complete, but you must take care to ensure that at no point is your machine vulnerable + to an attack. + </PARA> + </WARNING> + + </PARA> + </SECTION> + <SECTION> + <TITLE>Installing MySQL Database</TITLE> + <PARA> + Visit MySQL homepage at http://www.mysql.org/ and grab the latest stable + release of the server. Both binaries and source are available and which + you get shouldn't matter. Be aware that many of the binary versions + of MySQL store their data files in /var which on many installations + (particularly common with linux installations) is part of a smaller + root partition. If you decide to build from sources you can easily set + the dataDir as an option to configure. + </PARA> + <PARA> + If you've installed from source or non-package (RPM, deb, etc.) binaries + you'll want to make sure to add mysqld to your init scripts so the server + daemon will come back up whenever your machine reboots. + You also may want to edit those init scripts, to make sure that + mysqld will accept large packets. By default, mysqld is set up to only + accept packets up to 64K long. This limits the size of attachments you + may put on bugs. If you add something like "-O max_allowed_packet=1M" + to the command that starts mysqld (or safe_mysqld), then you will be + able to have attachments up to about 1 megabyte. + </PARA> + <NOTE> + <PARA> + If you plan on running Bugzilla and MySQL on the same machine, + consider using the "--skip-networking" option in the init script. + This enhances security by preventing network access to MySQL. + </PARA> + </NOTE> + </SECTION> + + <SECTION> + <TITLE>Perl (5.004 or greater)</TITLE> + <PARA> + Any machine that doesn't have perl on it is a sad machine indeed. Perl + for *nix systems can be gotten in source form from http://www.perl.com. + </PARA> + <PARA> + Perl is now a far cry from the the single compiler/interpreter binary it + once was. It now includes a great many required modules and quite a + few other support files. If you're not up to or not inclined to build + perl from source, you'll want to install it on your machine using some + sort of packaging system (be it RPM, deb, or what have you) to ensure + a sane install. In the subsequent sections you'll be installing quite + a few perl modules; this can be quite ornery if your perl installation + isn't up to snuff. + </PARA> + <TIP> + <PARA> + You can skip the following Perl module installation + steps by installing "Bundle::Bugzilla" from CPAN, which includes them. + All Perl module installation steps require you have an active Internet + connection. + </PARA> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>perl -MCPAN -e 'install "Bundle::Bugzilla"'</COMMAND> + </COMPUTEROUTPUT> + </PARA> + <PARA> + Bundle::Bugzilla doesn't include GD, Chart::Base, or MIME::Parser, + which are not essential to a basic Bugzilla install. If installing + this bundle fails, you should install each module individually to + isolate the problem. + </PARA> + </TIP> + </SECTION> + + <SECTION> + <TITLE>DBI Perl Module</TITLE> + <PARA> + The DBI module is a generic Perl module used by other database related + Perl modules. For our purposes it's required by the MySQL-related + modules. As long as your Perl installation was done correctly the + DBI module should be a breeze. It's a mixed Perl/C module, but Perl's + MakeMaker system simplifies the C compilation greatly. + </PARA> + <PARA> + Like almost all Perl modules DBI can be found on the Comprehensive Perl + Archive Network (CPAN) at http://www.cpan.org. The CPAN servers have a + real tendency to bog down, so please use mirrors. The current location + at the time of this writing (02/17/99) can be found in Appendix A. + </PARA> + <PARA> + Quality, general Perl module installation instructions can be found on + the CPAN website, but the easy thing to do is to just use the CPAN shell + which does all the hard work for you. + </PARA> + <PARA> + To use the CPAN shell to install DBI: + <INFORMALEXAMPLE> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>perl -MCPAN -e 'install "DBI"'</COMMAND> + </COMPUTEROUTPUT> + <NOTE> + <PARA>Replace "DBI" with the name of whichever module you wish + to install, such as Data::Dumper, TimeDate, GD, etc.</PARA> + </NOTE> + </PARA> + </INFORMALEXAMPLE> + To do it the hard way: + <INFORMALEXAMPLE> + <PARA> + Untar the module tarball -- it should create its own directory + </PARA> + <PARA> + CD to the directory just created, and enter the following commands: + <ORDEREDLIST> + <LISTITEM> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>perl Makefile.PL</COMMAND> + </COMPUTEROUTPUT> + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>make</COMMAND> + </COMPUTEROUTPUT> + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>make test</COMMAND> + </COMPUTEROUTPUT> + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>make install</COMMAND> + </COMPUTEROUTPUT> + </PARA> + </LISTITEM> + </ORDEREDLIST> + If everything went ok that should be all it takes. For the vast + majority of perl modules this is all that's required. + </PARA> + </INFORMALEXAMPLE> + </PARA> + </SECTION> + <SECTION> + <TITLE>Data::Dumper Perl Module</TITLE> + <PARA> + The Data::Dumper module provides data structure persistence for Perl + (similar to Java's serialization). It comes with later sub-releases of + Perl 5.004, but a re-installation just to be sure it's available won't + hurt anything. + </PARA> + <PARA> + Data::Dumper is used by the MySQL related Perl modules. It can be + found on CPAN (link in Appendix A) and can be installed by following + the same four step make sequence used for the DBI module. + </PARA> + </SECTION> + + <SECTION> + <TITLE>MySQL related Perl Module Collection</TITLE> + <PARA> + The Perl/MySQL interface requires a few mutually-dependent perl + modules. These modules are grouped together into the the + Msql-Mysql-modules package. This package can be found at CPAN. + After the archive file has been downloaded it should + be untarred. + </PARA> + <PARA> + The MySQL modules are all built using one make file which is generated + by running: + <PROMPT>bash#</PROMPT> + <COMMAND>perl Makefile.pl</COMMAND> + </PARA> + <PARA> + The MakeMaker process will ask you a few questions about the desired + compilation target and your MySQL installation. For many of the questions + the provided default will be adequate. + </PARA> + <PARA> + When asked if your desired target is the MySQL or mSQL packages + selected the MySQL related ones. Later you will be asked if you wish + to provide backwards compatibility with the older MySQL packages; you + must answer YES to this question. The default will be no, and if you + select it things won't work later. + </PARA> + <PARA> + A host of 'localhost' should be fine and a testing user of 'test' and + a null password should find itself with sufficient access to run tests + on the 'test' database which MySQL created upon installation. If 'make + test' and 'make install' go through without errors you should be ready + to go as far as database connectivity is concerned. + </PARA> + </SECTION> + + <SECTION> + <TITLE>TimeDate Perl Module Collection</TITLE> + <PARA> + Many of the more common date/time/calendar related Perl modules have + been grouped into a bundle similar to the MySQL modules bundle. This + bundle is stored on the CPAN under the name TimeDate. A (hopefully + current) link can be found in Appendix A. The component module we're + most interested in is the Date::Format module, but installing all of them + is probably a good idea anyway. The standard Perl module installation + instructions should work perfectly for this simple package. + </PARA> + </SECTION> + <SECTION> + <TITLE>GD Perl Module (1.8.3)</TITLE> + <PARA> + The GD library was written by Thomas Boutell a long while ago to + programatically generate images in C. Since then it's become almost a + defacto standard for programatic image construction. The Perl bindings + to it found in the GD library are used on a million web pages to generate + graphs on the fly. That's what bugzilla will be using it for so you'd + better install it if you want any of the graphing to work. + </PARA> + <PARA> + Actually bugzilla uses the Graph module which relies on GD itself, + but isn't that always the way with OOP. At any rate, you can find the + GD library on CPAN (link in Appendix "Required Software"). + </PARA> + <NOTE> + <PARA> + The Perl GD library requires some other libraries that may or may not be + installed on your system, including "libpng" and "libgd". The full requirements + are listed in the Perl GD library README. Just realize that if compiling GD fails, + it's probably because you're missing a required library. + </PARA> + </NOTE> + </SECTION> + + <SECTION> + <TITLE>Chart::Base Perl Module (0.99c)</TITLE> + <PARA> + The Chart module provides bugzilla with on-the-fly charting + abilities. It can be installed in the usual fashion after it has been + fetched from CPAN where it is found as the Chart-x.x... tarball in a + directory to be listed in Appendix "Required Software". Note that as with the GD perl + module, only the specific versions listed above (or newer) will work. Earlier + versions used GIF's, which are no longer supported by the latest + versions of GD. + </PARA> + </SECTION> + + <SECTION> + <TITLE>DB_File Perl Module</TITLE> + <PARA> + DB_File is a module which allows Perl programs to make use of the facilities provided by + Berkeley DB version 1.x. This module is required by collectstats.pl which is used for + bug charting. If you plan to make use of bug charting, you must install this module. + </PARA> + </SECTION> + + <SECTION> + <TITLE>HTTP Server</TITLE> + <PARA> + You have a freedom of choice here - Apache, Netscape or any other + server on UNIX would do. You can easily run the web server on a different + machine than MySQL, but need to adjust the MySQL "bugs" user permissions + accordingly. + </PARA> + <PARA> + You'll want to make sure that your web server will run any file + with the .cgi extension as a cgi and not just display it. If you're using + apache that means uncommenting the following line in the srm.conf file: + <COMPUTEROUTPUT>AddHandler cgi-script .cgi</COMPUTEROUTPUT> + </PARA> + <PARA> + With apache you'll also want to make sure that within the access.conf + file the line: + <COMPUTEROUTPUT> + Options ExecCGI + </COMPUTEROUTPUT> + is in the stanza that covers the directories you intend to put the bugzilla + .html and .cgi files into. + </PARA> + <PARA> + If you are using a newer version of Apache, both of the above lines will be + (or will need to be) in the httpd.conf file, rather than srm.conf or + access.conf. + </PARA> + <WARNING> + <PARA> + There are two critical directories and a file that should not be a served by + the HTTP server. These are the 'data' and 'shadow' directories and the + 'localconfig' file. You should configure your HTTP server to not serve + content from these files. Failure to do so will expose critical passwords + and other data. Please see your HTTP server configuration manual on how + to do this. If you use quips (at the top of the buglist pages) you will want + the 'data/comments' file to still be served. This file contains those quips. + </PARA> + </WARNING> + </SECTION> + + <SECTION> + <TITLE>Installing the Bugzilla Files</TITLE> + <PARA> + You should untar the Bugzilla files into a directory that you're + willing to make writable by the default web server user (probably + 'nobody'). You may decide to put the files off of the main web space + for your web server or perhaps off of /usr/local with a symbolic link + in the web space that points to the bugzilla directory. At any rate, + just dump all the files in the same place (optionally omitting the CVS + directories if they were accidentally tarred up with the rest of Bugzilla) + and make sure you can access the files in that directory through your + web server. + </PARA> + <TIP> + <PARA> + HINT: If you symlink the bugzilla directory into your Apache's + HTML heirarchy, you may receive "Forbidden" errors unless you + add the "FollowSymLinks" directive to the <Directory> entry + for the HTML root. + </PARA> + </TIP> + <PARA> + Once all the files are in a web accessible directory, make that + directory writable by your webserver's user (which may require just + making it world writable). This is a temporary step until you run + the post-install "checksetup.pl" script, which locks down your + installation. + </PARA> + <PARA> + Lastly, you'll need to set up a symbolic link from /usr/bonsaitools/bin + to the correct location of your perl executable (probably /usr/bin/perl). + Otherwise you must hack all the .cgi files to change where they look + for perl. To make future upgrades easier, you should use the symlink + approach. + <TIP> + <PARA> + If you don't have root access to set this symlink up, check out the + "setperl.csh" utility, listed in the Patches section of this + Guide. It will change the path to perl in all your Bugzilla files for + you. + </PARA> + </TIP> + </PARA> + </SECTION> + + <SECTION> + <TITLE>Setting Up the MySQL Database</TITLE> + <PARA> + After you've gotten all the software installed and working you're ready + to start preparing the database for its life as a the back end to a high + quality bug tracker. + </PARA> + <PARA> + First, you'll want to fix MySQL permissions to allow access from + Bugzilla. For the purpose of this Installation section, the Bugzilla username + will be "bugs", and will have minimal permissions. Bugzilla has + not undergone a thorough security audit. It may be possible for + a system cracker to somehow trick Bugzilla into executing a command + such as "; DROP DATABASE mysql". + </PARA> + <PARA> + That would be bad. + </PARA> + <PARA> + Give the MySQL root user a password. MySQL passwords are + limited to 16 characters. + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>mysql -u root mysql</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND> + UPDATE user SET Password=PASSWORD ('new_password') + WHERE user='root'; + </COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>FLUSH PRIVILEGES;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + From this point on, if you need to access MySQL as the + MySQL root user, you will need to use "mysql -u root -p" and + enter your new_password. Remember that MySQL user names have + nothing to do with Unix user names (login names). + </PARA> + <PARA> + Next, we create the "bugs" user, and grant sufficient + permissions for checksetup.pl, which we'll use later, to work + its magic. This also restricts the "bugs" user to operations + within a database called "bugs", and only allows the account + to connect from "localhost". Modify it to reflect your setup + if you will be connecting from another machine or as a different + user. + </PARA> + <PARA> + Remember to set bugs_password to some unique password. + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>GRANT SELECT,INSERT,UPDATE,DELETE,INDEX, + ALTER,CREATE,DROP,REFERENCES + ON bugs.* TO bugs@localhost + IDENTIFIED BY 'bugs_password';</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT> + mysql> + </PROMPT> + <COMMAND> + FLUSH PRIVILEGES; + </COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + Next, run the magic checksetup.pl script. (Many thanks to Holger + Schurig <holgerschurig@nikocity.de> for writing this script!) + It will make sure Bugzilla files and directories have reasonable + permissions, set up the "data" directory, and create all the MySQL + tables. + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>./checksetup.pl</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + The first time you run it, it will create a file called "localconfig". + </PARA> + </SECTION> + + <SECTION> + <TITLE>Tweaking "localconfig"</TITLE> + <PARA> + This file contains a variety of settings you may need to tweak including + how Bugzilla should connect to the MySQL database. + </PARA> + <PARA> + The connection settings include: + <ORDEREDLIST> + <LISTITEM> + <PARA> + server's host: just use "localhost" if the MySQL server is + local + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + database name: "bugs" if you're following these directions + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + MySQL username: "bugs" if you're following these directions + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + Password for the "bugs" MySQL account above + </PARA> + </LISTITEM> + </ORDEREDLIST> + </PARA> + <PARA> + Once you are happy with the settings, re-run checksetup.pl. On this + second run, it will create the database and an administrator account + for which you will be prompted to provide information. + </PARA> + <PARA> + When logged into an administrator account once Bugzilla is running, + if you go to the query page (off of the bugzilla main menu), you'll + find an 'edit parameters' option that is filled with editable treats. + </PARA> + <PARA> + Should everything work, you should have a nearly empty copy of the bug + tracking setup. + </PARA> + <PARA> + The second time around, checksetup.pl will stall if it is on a + filesystem that does not fully support file locking via flock(), such as + NFS mounts. This support is required for Bugzilla to operate safely with + multiple instances. If flock() is not fully supported, it will stall at: + <ERRORCODE>Now regenerating the shadow database for all bugs.</ERRORCODE> + <NOTE> + <PARA> + The second time you run checksetup.pl, it is recommended you be the same + user as your web server runs under, and that you be sure you have set the + "webservergroup" parameter in localconfig to match the web server's group + name, if any. Under some systems, otherwise, checksetup.pl will goof up + your file permissions and make them unreadable to your web server. + </PARA> + </NOTE> + </PARA> + <NOTE> + <PARA> + The checksetup.pl script is designed so that you can run it at any time + without causing harm. You should run it after any upgrade to Bugzilla. + </PARA> + </NOTE> + </SECTION> + + <SECTION> + <TITLE>Setting Up Maintainers Manuall (Optional)</TITLE> + <PARA> + If you want to add someone else to every group by hand, you can do it + by typing the appropriate MySQL commands. Run '<COMPUTEROUTPUT> + mysql -u root -p bugs</COMPUTEROUTPUT>' + (you may need different parameters, depending on your security settings + according to section 3, above). Then: + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>update profiles set groupset=0x7fffffffffffffff + where login_name = 'XXX';</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + replacing XXX with the Bugzilla email address. + </PARA> + </SECTION> + + <SECTION> + <TITLE>The Whining Cron (Optional)</TITLE> + <PARA> + By now you've got a fully functional bugzilla, but what good are bugs + if they're not annoying? To help make those bugs more annoying you can + set up bugzilla's automatic whining system. This can be done by adding + the following command as a daily crontab entry (for help on that see that + crontab man page): + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <COMMAND>cd <your-bugzilla-directory> ; ./whineatnews.pl</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + </PARA> + </SECTION> + + <SECTION> + <TITLE>Bug Graphs (Optional)</TITLE> + <PARA> + As long as you installed the GD and Graph::Base Perl modules you might + as well turn on the nifty bugzilla bug reporting graphs. + </PARA> + <PARA> + Add a cron entry like this to run collectstats daily at 5 after midnight: + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>crontab -e</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + 5 0 * * * cd <your-bugzilla-directory> ; ./collectstats.pl + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + After two days have passed you'll be able to view bug graphs from the + Bug Reports page. + </PARA> + </SECTION> + + <SECTION> + <TITLE>Securing MySQL</TITLE> + <PARA> + If you followed the README for setting up your "bugs" and "root" user in + MySQL, much of this should not apply to you. If you are upgrading + an existing installation of Bugzilla, you should pay close attention + to this section. + </PARA> + <PARA> + Most MySQL installs have "interesting" default security parameters: + <SIMPLELIST> + <MEMBER>mysqld defaults to running as root</MEMBER> + <MEMBER>it defaults to allowing external network connections</MEMBER> + <MEMBER>it has a known port number, and is easy to detect</MEMBER> + <MEMBER>it defaults to no passwords whatsoever</MEMBER> + <MEMBER>it defaults to allowing "File_Priv"</MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + This means anyone from anywhere on the internet can not only drop the + database with one SQL command, and they can write as root to the system. + </PARA> + <PARA> + To see your permissions do: + <SIMPLELIST> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>bash#</PROMPT> + <COMMAND>mysql -u root -p</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>use mysql;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>show tables;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>select * from user;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + <MEMBER> + <COMPUTEROUTPUT> + <PROMPT>mysql></PROMPT> + <COMMAND>select * from db;</COMMAND> + </COMPUTEROUTPUT> + </MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + To fix the gaping holes: + <SIMPLELIST> + <MEMBER>DELETE FROM user WHERE User='';</MEMBER> + <MEMBER>UPDATE user SET Password=PASSWORD('new_password') WHERE user='root';</MEMBER> + <MEMBER> FLUSH PRIVILEGES;</MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + If you're not running "mit-pthreads" you can use: + <SIMPLELIST> + <MEMBER>GRANT USAGE ON *.* TO bugs@localhost;</MEMBER> + <MEMBER>GRANT ALL ON bugs.* TO bugs@localhost;</MEMBER> + <MEMBER>REVOKE DROP ON bugs.* FROM bugs@localhost;</MEMBER> + <MEMBER>FLUSH PRIVILEGES;</MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + With "mit-pthreads" you'll need to modify the "globals.pl" Mysql->Connect + line to specify a specific host name instead of "localhost", and accept + external connections: + <SIMPLELIST> + <MEMBER>GRANT USAGE ON *.* TO bugs@bounce.hop.com;</MEMBER> + <MEMBER>GRANT ALL ON bugs.* TO bugs@bounce.hop.com;</MEMBER> + <MEMBER>REVOKE DROP ON bugs.* FROM bugs@bounce.hop.com;</MEMBER> + <MEMBER>FLUSH PRIVILEGES;</MEMBER> + </SIMPLELIST> + </PARA> + <PARA> + Consider also: + <ORDEREDLIST> + <LISTITEM> + <PARA> + Turning off external networking with "--skip-networking", + unless you have "mit-pthreads", in which case you can't. + Without networking, MySQL connects with a Unix domain socket. + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + using the --user= option to mysqld to run it as an unprivileged + user. + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + starting MySQL in a chroot jail + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + running the httpd in a "chrooted" jail + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + making sure the MySQL passwords are different from the OS + passwords (MySQL "root" has nothing to do with system "root"). + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + running MySQL on a separate untrusted machine + </PARA> + </LISTITEM> + <LISTITEM> + <PARA> + making backups ;-) + </PARA> + </LISTITEM> + </ORDEREDLIST> + </PARA> + </SECTION> + + <SECTION> + <TITLE>Installation General Notes</TITLE> + <SECTION> + <TITLE>Modifying Your Running System</TITLE> + <PARA> + Bugzilla optimizes database lookups by storing all relatively static + information in the versioncache file, located in the data/ subdirectory + under your installation directory (we said before it needs to be writable, + right?!) + </PARA> + <PARA> + If you make a change to the structural data in your database (the + versions table for example), or to the "constants" encoded in + defparams.pl, you will need to remove the cached content from the data + directory (by doing a "rm data/versioncache"), or your changes won't show + up! + </PARA> + <PARA> + That file gets automatically regenerated whenever it's more than an + hour old, so Bugzilla will eventually notice your changes by itself, but + generally you want it to notice right away, so that you can test things. + </PARA> + </SECTION> + <SECTION> + <TITLE>Upgrading From Previous Versions</TITLE> + <PARA> + The developers of Bugzilla are constantly adding new tables, columns and + fields. You'll get SQL errors if you just update the code. The strategy + to update is to simply always run the checksetup.pl script whenever + you upgrade your installation of Bugzilla. If you want to see what has + changed, you can read the comments in that file, starting from the end. + </PARA> + </SECTION> + <SECTION> + <TITLE>UNIX Installation Instructions History</TITLE> + <PARA> + This document was originally adapted from the Bonsai installation + instructions by Terry Weissman <terry@mozilla.org>. + </PARA> + <PARA> + The February 25, 1999 re-write of this page was done by Ry4an Brase + <ry4an@ry4an.org>, with some edits by Terry Weissman, Bryce Nesbitt, + Martin Pool, & Dan Mosedale (But don't send bug reports to them! + Report them using bugzilla, at http://bugzilla.mozilla.org/enter_bug.cgi , + project Webtools, component Bugzilla). + </PARA> + <PARA> + This document was heavily modified again Wednesday, March 07 2001 to + reflect changes for Bugzilla 2.12 release by Matthew P. Barnson. The + securing MySQL section should be changed to become standard procedure + for Bugzilla installations. + </PARA> + <PARA> + Finally, the README in its entirety was marked up in SGML and included into + the Guide on April 24, 2001. + </PARA> + <PARA> + Comments from people using this Guide for the first time are particularly welcome. + </PARA> + </SECTION> + </SECTION> + + </SECTION> </SECTION> <SECTION id="README.windows"> @@ -320,6 +1230,71 @@ </BLOCKQUOTE> </PARA> </TIP> + <TIP> + <PARA>"Brian" had this to add, about upgrading to Bugzilla 2.12 from previous versions:</PARA> + <BLOCKQUOTE> + <PARA> + Hi - I am updating bugzilla to 2.12 so I can tell you what I did (after I + deleted the current dir and copied the files in). + </PARA> + <PARA> + In checksetup.pl, I did the following... + </PARA> + <PROCEDURE> + <STEP> + <PROGRAMLISTING> +my $webservergid = getgrnam($my_webservergroup); + </PROGRAMLISTING> + <PARA>to</PARA> + <PROGRAMLISTING> +my $webservergid = 'Administrators' + </PROGRAMLISTING> + </STEP> + <STEP> + <PARA> + I then ran checksetup.pl + </PARA> + </STEP> + <STEP> + <PARA> + I removed all the encrypt() + <EXAMPLE> + <TITLE>Removing encrypt() for Windows NT installations</TITLE> + <PARA> + Replace this: + <PROGRAMLISTING> +SendSQL("SELECT encrypt(" . SqlQuote($enteredpwd) . ", " . + SqlQuote(substr($realcryptpwd, 0, 2)) . ")"); +my $enteredcryptpwd = FetchOneColumn(); + </PROGRAMLISTING> + with this: + <PROGRAMLISTING> +my $enteredcryptpwd = $enteredpwd + </PROGRAMLISTING> + in cgi.pl. + </PARA> + </EXAMPLE> + </PARA> + </STEP> + <STEP> + <PARA> + I renamed processmail to processmail.pl + </PARA> + </STEP> + <STEP> + <PARA> + I altered the sendmail statements to windmail: + <PROGRAMLISTING> +open SENDMAIL, "|\"C:/General/Web/tools/Windmail 4.0 Beta/windmail\" -t > mail.log"; + </PROGRAMLISTING> + </PARA> + <PARA> + The quotes around the dir is for the spaces. mail.log is for the output + </PARA> + </STEP> + </PROCEDURE> + </BLOCKQUOTE> + </TIP> </SECTION> </SECTION> </CHAPTER> diff --git a/docs/xml/integration.xml b/docs/xml/integration.xml index 68f5c5717..74ec817f5 100644 --- a/docs/xml/integration.xml +++ b/docs/xml/integration.xml @@ -1,4 +1,4 @@ -<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" > --> +<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" > <!-- Keep these tools listings in alphabetical order please. -MPB --> @@ -18,10 +18,31 @@ <section id="scm"> <title>Perforce SCM</title> <para> - Richard Brooksby and his team have an integration tool - in public beta. You can find it at - <ulink url="http://www.ravenbrook.com/project/p4dt"> - http://www.ravenbrook.com/project/p4dti</ulink>. + Richard Brooksby created a Perforce integration tool for Bugzilla and TeamTrack. + You can find the main project page at + <ulink url="http://www.ravenbrook.com/project/p4dti/"> + http://www.ravenbrook.com/project/p4dti</ulink>. "p4dti" is now an officially + supported product from Perforce, and you can find the "Perforce Public Depot" + p4dti page at <ulink url="http://public.perforce.com/public/perforce/p4dti/index.html"> + http://public.perforce.com/public/perforce/p4dti/index.html</ulink>. + </para> + <para> + Integration of Perforce with Bugzilla, once patches are applied, is fairly seamless. However, + p4dti is a patch against the Bugzilla 2.10 release, not the current 2.12 release. I anticipate + patches for 2.12 will be out shortly. Check the project page regularly for updates, or + take the given patches and patch it manually. p4dti is designed to support multiple defect + trackers, and maintains its own documentation for it. Please consult the pages linked + above for further information. + </para> + <para> + Right now, there is no way to synchronize the Bug ID and the Perforce Transaction Number, or + to change the Bug ID to read (PRODUCT).bugID unless you hack it in. Additionally, if you + have synchronization problems, the easiest way to avoid them is to only put the bug + information, comments, etc. into Bugzilla, and not into the Perforce change records. + They will link anyway; merely reference the bug ID fixed in your change description, + and put a comment into Bugzilla + giving the change ID that fixed the Bugzilla bug. It's a process issue, not a technology + question. </para> </section> diff --git a/docs/xml/patches.xml b/docs/xml/patches.xml index 0992bde0d..8d7a72682 100644 --- a/docs/xml/patches.xml +++ b/docs/xml/patches.xml @@ -4,15 +4,17 @@ <title>Useful Patches and Utilities for Bugzilla</title> <section id="setperl"> - <title>The setperl.pl Utility</title> + <title>The setperl.csh Utility</title> <para> - You can use the "setperl.pl" utility to quickly and easily + You can use the "setperl.csh" utility to quickly and easily change the path to perl on all your Bugzilla files. + This is a C-shell script; if you do not have "csh" or "tcsh" in the search + path on your system, it will not work! </para> <procedure> <step> <para> - Download the "setperl.pl" utility to your Bugzilla + Download the "setperl.csh" utility to your Bugzilla directory and make it executable. </para> <substeps> @@ -28,7 +30,7 @@ <para> <computeroutput> <prompt>bash#</prompt> - <command>wget -O setperl.pl 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</command> + <command>wget -O setperl.csh 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</command> </computeroutput> </para> </step> @@ -36,7 +38,7 @@ <para> <computeroutput> <prompt>bash#</prompt> - <command>chmod u+x setperl.pl</command> + <command>chmod u+x setperl.csh</command> </computeroutput> </para> </step> @@ -80,8 +82,17 @@ <para> <computeroutput> <prompt>bash#</prompt> - <command>./setperl.pl /your/path/to/perl</command> + <command>./setperl.csh /your/path/to/perl</command> </computeroutput> +<example> + <title>Using Setperl to set your perl path</title> + <para> + <computeroutput> + <prompt>bash#</prompt> + <command>./setperl.csh /usr/bin/perl</command> + </computeroutput> + </para> + </example> </para> </step> </procedure> @@ -206,4 +217,21 @@ </para> </section> -</appendix>
\ No newline at end of file +</appendix> +<!-- Keep this comment at the end of the file +Local variables: +mode: sgml +sgml-omittag:t +sgml-shorttag:t +sgml-namecase-general:t +sgml-general-insert-case:lower +sgml-minimize-attributes:nil +sgml-always-quote-attributes:t +sgml-indent-step:2 +sgml-indent-data:t +sgml-parent-document:nil +sgml-exposed-tags:nil +sgml-local-catalogs:nil +sgml-local-ecat-files:nil +End: +--> diff --git a/docs/xml/requiredsoftware.xml b/docs/xml/requiredsoftware.xml new file mode 100644 index 000000000..2d819ab62 --- /dev/null +++ b/docs/xml/requiredsoftware.xml @@ -0,0 +1,82 @@ +<!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> + +<appendix id="downloadlinks"> + <title>Software Download Links</title> + <para> + All of these sites are current as of April, 2001. Hopefully + they'll stay current for a while. + </para> + <para> + Apache Web Server: <ulink url="http://www.apache.org/">http://www.apache.org</ulink> + Optional web server for Bugzilla, but recommended because of broad user base and support. + </para> + <para> + Bugzilla: <ulink url="http://www.mozilla.org/projects/bugzilla/"> + http://www.mozilla.org/projects/bugzilla/</ulink> + </para> + <para> + MySQL: <ulink url="http://www.mysql.org/">http://www.mysql.org/</ulink> + </para> + <para> + Perl: <ulink url="http://www.perl.org">http://www.perl.org/</ulink> + </para> + <para> + CPAN: <ulink url="http://www.cpan.org/">http://www.cpan.org/</ulink> + </para> + <para> + DBI Perl module: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/</ulink> + </para> + <para> + Data::Dumper module: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/</ulink> + </para> + <para> + MySQL related Perl modules: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/</ulink> + </para> + <para> + TimeDate Perl module collection: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/</ulink> + </para> + <para> + GD Perl module: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/</ulink> + Alternately, you should be able to find the latest version of + GD at <ulink url="http://www.boutell.com/gd/">http://www.boutell.com/gd/</ulink> + </para> + <para> + Chart::Base module: + <ulink url="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/"> + ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/</ulink> + </para> + <para> + LinuxDoc Software: + <ulink url="http://www.linuxdoc.org/">http://www.linuxdoc.org/</ulink> + (for documentation maintenance) + </para> + +</appendix> + +<!-- Keep this comment at the end of the file +Local variables: +mode: sgml +sgml-omittag:t +sgml-shorttag:t +sgml-namecase-general:t +sgml-general-insert-case:lower +sgml-minimize-attributes:nil +sgml-always-quote-attributes:t +sgml-indent-step:2 +sgml-indent-data:t +sgml-parent-document:nil +sgml-exposed-tags:nil +sgml-local-catalogs:nil +sgml-local-ecat-files:nil +End: +--> diff --git a/docs/xml/using.xml b/docs/xml/using.xml index 606dca8c2..bc8159835 100644 --- a/docs/xml/using.xml +++ b/docs/xml/using.xml @@ -41,11 +41,14 @@ Chapter: Using Bugzilla Bugzilla is one example of a class of programs called "Defect Tracking Systems", or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. - At the time Bugzilla was originally written, as a port from Netscape Communications' - "Bugsplat!" program to Perl from TCL, there were very few competitors in the market - for bug-tracking software. Most commercial defect-tracking software vendors at the - time charged enormous licensing fees. Bugzilla quickly became a favorite of the - open-source crowd (with its genesis in the open-source browser project, Mozilla) and + Bugzilla was originally written by Terry Weissman in a programming language called + "TCL", to replace a crappy + bug-tracking database used internally for Netscape Communications. Terry later ported + Bugzilla to + Perl from TCL, and in Perl it remains to this day. + Most commercial defect-tracking software vendors at the + time charged enormous licensing fees, and Bugzilla quickly became a favorite of the + open-source crowd (with its genesis in the open-source browser project, Mozilla). It is now the de-facto standard defect-tracking system against which all others are measured. </para> @@ -89,7 +92,8 @@ Chapter: Using Bugzilla </listitem> <listitem> <para> - integration with several automated software configuration management systems + available integration with automated software configuration management systems, including + Perforce and CVS. </para> </listitem> <listitem> @@ -108,6 +112,12 @@ Chapter: Using Bugzilla no internationalization, and dependence on some nonstandard libraries. </para> <para> + Some recent headway has been made on the query front, however. If you are using the latest + version of Bugzilla, you should see a "simple search" form on the default front page of + your Bugzilla install. Type in two or three search terms and you should pull up some + relevant information. This is also available as "queryhelp.cgi". + </para> + <para> Despite these small problems, Bugzilla is very hard to beat. It is under <emphasis>very</emphasis> active development to address the current issues, and a long-awaited overhaul in the form of Bugzilla 3.0 is expected sometime later this year. @@ -147,7 +157,7 @@ Chapter: Using Bugzilla Bugzilla is very adaptable to various situations. Known uses currently include IT support queues, Systems Administration deployment management, chip design and development problem tracking (both pre-and-post fabrication), - and software bug tracking for luminaries such as Redhat, Loki software, + and software and hardware bug tracking for luminaries such as Redhat, Loki software, Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to configuration management and replication problems @@ -178,7 +188,7 @@ Chapter: Using Bugzilla </epigraph> <para> - Bugzilla is a large and complex system. Describing how to use it + Bugzilla is a large, complex system. Describing how to use it requires some time. If you are only interested in installing or administering a Bugzilla installation, please consult the Installing and Administering Bugzilla portions of this Guide. This section is principally aimed towards @@ -190,11 +200,24 @@ Chapter: Using Bugzilla options available at the Bugzilla test installation, <ulink url="http://landfill.tequilarista.org/"> landfill.tequilarista.org</ulink>. + <note> + <para> + Some people have run into difficulties completing this tutorial. If + you run into problems, please check the updated, online documentation available + at <ulink url="http://www.trilobyte.net/barnsons/">http://www.trilobyte.net/barnsons</ulink>. + If you're still stumped, please subscribe to the newsgroup and provide details of exactly + what's stumping you! If enough people complain, I'll have to fix it in the next + version of this Guide. You can subscribe to the newsgroup at + <ulink url="news://news.mozilla.org/netscape.public.mozilla.webtools"> + news://news.mozilla.org/netscape.public.mozilla.webtools</ulink> + </para> + + </note> Although Landfill serves as a great introduction to Bugzilla, it does not offer all the options you would have as a user on your own installation of Bugzilla, - nor can it do more than serve as a general introduction to Bugzilla. - However, please use it if you want to - follow this tutorial. + nor can it do more than serve as a general introduction to Bugzilla. Additionally, + Landfill often runs cutting-edge versions of Bugzilla for testing, so some things + may work slightly differently than mentioned here. </para> <section id="myaccount"> @@ -714,6 +737,14 @@ Chapter: Using Bugzilla <title>Email Settings</title> <section id="notification"> <title>Email Notification</title> + <note> + <para> + The email notification settings described below have been obsoleted in Bugzilla 2.12, and + this section will be replaced with a comprehensive description of the amazing array of + new options at your disposal. However, in the meantime, throw this chunk out the window + and go crazy with goofing around with different notification options. + </para> + </note> <para> Ahh, here you can reduce or increase the amount of email sent you from Bugzilla! In the drop-down "Notify me of changes to", select one of diff --git a/docs/xml/variants.xml b/docs/xml/variants.xml index e69de29bb..d13b9ee8d 100644 --- a/docs/xml/variants.xml +++ b/docs/xml/variants.xml @@ -0,0 +1,87 @@ +<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> + +<chapter id="variants"> + <title>Bugzilla Variants</title> + <note> + <para> + I <emphasis>know</emphasis> there are more variants than just RedHat Bugzilla out there. + Please help me get information about them, their project status, and benefits there + might be in using them or in using their code in main-tree Bugzilla. + </para> + </note> + + <section id="rhbugzilla"> + <title>Red Hat Bugzilla</title> + <para> + Red Hat Bugzilla is probably the most popular Bugzilla variant, aside from Mozilla Bugzilla, + on the planet. + One of the major benefits of Red Hat Bugzilla is the ability to work with Oracle as a + database, as well as MySQL. + Here's what Dave Lawrence had to say about the status of Red Hat Bugzilla, + <blockquote> + <literallayout> + Hello. I apologize that I am getting back to you so late. It has been difficult to keep +up with email this past week. I have checked out your updated documentation and I will +have to say very good work. A few notes and additions as follows. + +(ed: from the FAQ) +>For the record, we are not using any template type implementation for the cosmetic changes +>maded to Bugzilla. It is just alot of html changes in the code itself. I admit I may have +>gotten a little carried away with it but the corporate types asked for a more standardized +>interface to match up with other projects relating to Red Hat web sites. A lot of other web +>based internal tools I am working on also look like Bugzilla. + + +This should probably be changed since we are now in fact using Text::Template for most +of the html rendering. You actually state this later in your numbered list. + +Also number 6 contradicts number 8 where number 6 would be the most up to date status +on the Oracle port. + +Additional Information: +----------------------------- +1. Comments are now stored in varchar fields of 4k in size each. If the comment is more +than 4k it is broken up into chunks and given a sort number so each comment can be re +assembled in the correct order. This was done because originally I was storing the comments +in a long datatype which unfortunately cannot be indexed or joined with another table. This +cause the search of text within the long description to be disabled for a long time. That +is now working and is nto showing any noticeble performance hit that I can tell. + +2. Work is being started on internationalizing the Bugzilla source we have to allow our +Japanese customers to enter bug reports into a single bugzilla system. This will probably +be done by using the nvarchar data types supported by Oracle which allows storage of +double byte characters and also the use of the Accept-Language in the http header for +detection by Bugilla of which language to render. + +3. Of course even more cosmetic changes. It is difficult to keep up with the ever +changing faces of www.redhat.com. + +4. Some convenience enhancements in the administration utilities. And more integration +with other internal/external Red Hat web sites. + +I hope this information may prove helpful for your documentation. Please contact +me if you have any more question or I can do anything else. + +Regards + </literallayout> + </blockquote> + </para> + </section> +</chapter> +<!-- Keep this comment at the end of the file +Local variables: +mode: sgml +sgml-omittag:t +sgml-shorttag:t +sgml-namecase-general:t +sgml-general-insert-case:lower +sgml-minimize-attributes:nil +sgml-always-quote-attributes:t +sgml-indent-step:2 +sgml-indent-data:t +sgml-parent-document:nil +sgml-exposed-tags:nil +sgml-local-catalogs:nil +sgml-local-ecat-files:nil +End: +--> |
