diff options
Diffstat (limited to 'template/en/default/bug')
| -rw-r--r-- | template/en/default/bug/create/create-guided.html.tmpl | 281 |
1 files changed, 123 insertions, 158 deletions
diff --git a/template/en/default/bug/create/create-guided.html.tmpl b/template/en/default/bug/create/create-guided.html.tmpl index f7affee10..87f7a668f 100644 --- a/template/en/default/bug/create/create-guided.html.tmpl +++ b/template/en/default/bug/create/create-guided.html.tmpl @@ -36,11 +36,13 @@ <p> <font color="red"> - This is a template used on mozilla.org - it, along with the - comment-guided.txt.tmpl template, are included as a demo of what it's + This is a template used on mozilla.org. This template, and the + comment-guided.txt.tmpl template that formats the data submitted via + the form in this template, are included as a demo of what it's possible to do with custom templates in general, and custom [% terms.bug %] - entry templates in particular. You will need to alter the text of this - template if you want to use it on your [% terms.Bugzilla %] installation. + entry templates in particular. As much of the text will not apply, + you should alter it + if you want to use this form on your [% terms.Bugzilla %] installation. </font> </p> @@ -65,24 +67,7 @@ function PutDescription() { } </script> -[%# Browser sniff to try and reduce the incidence of 4.x and NS 6/7 bugs %] - -[% IF cgi.user_agent("Mozilla/4") AND NOT cgi.user_agent("compatible") %] - <div style="background-color: lightgrey; - border: 1px solid black; - padding: 2px"> - <font color="#990000"> - <b> - Note: This is a tool for reporting [% terms.bugs %] in software from - mozilla.org. Use Netscape's - <a href="http://help.netscape.com/forms/bug-client.html">[% terms.bug %] - reporting form</a> to report [% terms.bugs %] with Netscape products - like Navigator 4.x. Netscape products have a blue and black N in the - top right hand corner. - </b> - </font> - </div> -[% END %] +[%# Browser sniff to try and reduce the incidence of Netscape 6/7 bugs %] [% IF cgi.user_agent('Netscape(\d)') %] [% matches = cgi.user_agent().match('Netscape(\d)') %] @@ -102,103 +87,84 @@ function PutDescription() { in Netscape [% matches.0 %] with this form, you must reproduce it first in a recent build of <a href="http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/latest/">Mozilla</a>, - <a href="http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/">Firefox</a> or + <a href="http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/">Firefox</a>, +<a href="http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-trunk/">Thunderbird</a> or <a href="http://ftp.mozilla.org/pub/mozilla.org/camino/nightly/latest/">Camino</a> to make sure the problem hasn't been fixed already. </div> [% END %] -<p> - This form prompts you for the information required to - file a good [% terms.bug %] report (or enhancement request.) - It may seem lengthy, but developers need all this information - to understand and reproduce the [% terms.bug %], which is the first step towards - fixing it. Please note that <strong>we do not accept [% terms.bug %] reports by - email</strong> - please do not email developers or mozilla.org staff - with [% terms.bug %] reports. <font color="red">Also, please do not - file [% terms.bugs %] on browser/email software older than two weeks - first, - download a newer build of - <a href="http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/latest/">Mozilla</a>, - <a href="http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/">Firefox</a>, - <a href="http://ftp.mozilla.org/pub/mozilla.org/camino/nightly/latest/">Camino</a> - or - <a href="http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/">Thunderbird</a> - and check that the problem is still present. - </font> -</p> +[% IF cgi.user_agent('Gecko/') %] + [% matches = cgi.user_agent().match('Gecko/(\d+)') %] + +[% END %] + +<!-- @@@ Need UA checking here --> <a name="step1"></a> -<h3>Step 1 - search for your [% terms.bug %]</h3> +<h3>Step 1 of 3 - has your [% terms.bug %] already been reported?</h3> <p> - Please see if your [% terms.bug %] has already been reported. - <font color="red">Please don't skip this step.</font> - 50% of the [% terms.bugs %] filed in - [%+ terms.Bugzilla %] are duplicates, and this wastes a lot of our QA engineers' time. + <font color="red">Please don't skip this step - half of all bugs filed are + reported already.</font> + Check the two lists of frequently-reported [% terms.bugs %]: </p> -[%# Stop NS 4.x and all v.3 browsers from getting <iframe> code %] -[% IF (cgi.user_agent("Mozilla/4") - AND NOT cgi.user_agent("compatible")) - OR (cgi.user_agent("Mozilla/[123]")) %] - <p> - Visit the <a href="duplicates.cgi">most-frequently-reported [% terms.bugs %] page</a> - and see if your [% terms.bug %] is there. If not, go to the - <a href="query.cgi?format=modern">search page</a> - and search [% terms.Bugzilla %] by entering two or - three of the main words having to do with your [% terms.bug %] in the top box. - For example: <tt><b>pop3 mail</b></tt> or <tt><b>copy paste</b></tt>. - </p> +[%# Include other products if sensible %] +[% IF product == "Firefox" %] + [% productstring = "product=Mozilla%20Application%20Suite&product=Firefox" %] +[% ELSIF product == "Thunderbird" %] + [% productstring = "product=Mozilla%20Application%20Suite&product=Thunderbird" %] [% ELSE %] - <p> - Check the list of most-frequently-reported [% terms.bugs %] below. - If your [% terms.bug %] isn't there, search [% terms.Bugzilla %] by entering two or - three of the main words having to do with your [% terms.bug %] in this box. + [% productstring = "product=" _ product FILTER uri %] +[% END %] + +<p> + <a href="duplicates.cgi?[% productstring %]&format=simple" target="somebugs">All-time Top 100</a> (loaded initially) | + <a href="duplicates.cgi?[% productstring %]&format=simple&sortby=delta&reverse=1&maxrows=100&changedsince=14" target="somebugs">Hot in the last two weeks</a> +</p> + +<iframe name="somebugs" width="100%" height="80%" + style="border: 2px black solid" + src="duplicates.cgi?[% productstring %]&format=simple"> +</iframe> + +<p> + If your [% terms.bug %] isn't there, search [% terms.Bugzilla %] by entering + a few key words having to do with your [% terms.bug %] in this box. For example: <tt><b>pop3 mail</b></tt> or <tt><b>copy paste</b></tt>. + The results will appear above. </p> +[%# All bugs opened inside the past six months %] <form action="buglist.cgi" method="get" target="somebugs"> <input type="hidden" name="format" value="simple"> <input type="hidden" name="order" value="relevance desc"> - <input type="hidden" name="bug_status" value="__open__"> + <input type="hidden" name="bug_status" value="__all__"> <input type="hidden" name="product" value="[% product FILTER html %]"> + <input type="hidden" name="chfieldfrom" value="-6m"> + <input type="hidden" name="chfieldto" value="Now"> + <input type="hidden" name="chfield" value="[Bug creation]"> <input type="text" name="content" size="40"> <input type="submit" value="Search"> </form> - <iframe name="somebugs" width="100%" height="80%" - style="border: 2px black solid" - src="duplicates.cgi?product=[% product FILTER uri %]&format=simple"> - </iframe> -[% END %] - <p> Look through the search results. If you get the - <tt><b>Zarro Boogs</b></tt> message, [% terms.Bugzilla %] found no [% terms.bugs %] that - match. Check for typos, or add fewer or different keywords. -</p> - -<p> - If you find [% terms.abug %] that looks the same as yours, you can add - useful comments to that [% terms.bug %], but please don't open a new one. - Please don't add comments like "please fix this [% terms.bug %]" - this - tends to annoy engineers and slow, rather than speed, the fixing of it. -</p> - -<p> - If you find [% terms.bugs %] similar to yours, read them and note which component - they are in. You should file your [% terms.bug %] in that same component. + <tt><b>Zarro Boogs</b></tt> message, [% terms.Bugzilla %] found no + [% terms.bugs %] that + match. Check for typing mistakes, or try fewer or different keywords. + If you find [% terms.abug %] that looks the same as yours, please add + any useful extra information you have to it, rather than opening a new one. </p> <a name="step2"></a> -<h3>Step 2 - give information</h3> +<h3>Step 2 of 3 - give information</h3> <p> - If you're pretty certain that your [% terms.bug %] isn't in there already, then - please try to complete this form as accurately as you - can. The more you can tell us, the better our chance of being able - to understand and reproduce your [% terms.bug %]. + If you've tried a few searches and your [% terms.bug %] really isn't in + there, tell us all about it. </p> <form method="post" action="post_bug.cgi"> @@ -212,7 +178,7 @@ function PutDescription() { <table valign="top" cellpadding="5" cellspacing="5" border="0"> <tr bgcolor="[% tablecolour %]"> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Product</b> </td> <td valign="top"> @@ -222,19 +188,10 @@ function PutDescription() { </tr> <tr> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Component</b> </td> <td valign="top"> - <p> - The area where the problem occurs. - To pick the right component, you could use the same one as - similar [% terms.bugs %] you found in your search, or read the full list of - <a href="describecomponents.cgi?product= - [% product FILTER url_quote %]">component - descriptions</a> if you need more help. - </p> - <table border="0" cellpadding="0" cellspacing="0"> <tr> <td valign="top"> @@ -261,6 +218,15 @@ function PutDescription() { </td> </tr> </table> + + <p> + The area where the problem occurs. + To pick the right component, you could use the same one as + similar [% terms.bugs %] you found in your search, or read the full list of + <a target="_blank" href="describecomponents.cgi?product= + [% product FILTER url_quote %]">component + descriptions</a> (opens in new window) if you need more help. + </p> </td> </tr> @@ -269,7 +235,7 @@ function PutDescription() { [% rep_platform = [ "PC", "Macintosh", "All", "Other" ] %] <tr bgcolor="[% tablecolour %]"> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Hardware Platform</b> </td> <td valign="top"> @@ -282,7 +248,7 @@ function PutDescription() { "Linux", "All", "other" ] %] <tr> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Operating System</b> </td> <td valign="top"> @@ -294,46 +260,46 @@ function PutDescription() { [% buildid = cgi.user_agent() IF matches %] <tr bgcolor="[% tablecolour %]"> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Build Identifier<br>(User Agent)</b> </td> <td valign="top"> + <input type="text" size="80" name="buildid" value="[% buildid %]"> <p> - If reporting [% terms.abug %] in Mozilla, + This identifies exactly the version of the product you were using. + If reporting [% terms.abug %] in Mozilla or Firefox, this is the line beginning <tt>"Mozilla/5.0"</tt> in - <tt>Help | About Mozilla</tt>. - It identifies exactly the version of Mozilla you were using. - If you are using the problem copy of Mozilla, this will be - filled in correctly for you already. - If Mozilla won't start, just enter the URL of the directory you + <tt>Help | About</tt>. + If you are using the problematic software to file the bug, this + field will already be filled in correctly. + If the product won't start, just enter the complete URL you downloaded it from. </p> - <input type="text" size="80" name="buildid" value="[% buildid %]"> </td> </tr> <tr> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>URL</b> </td> <td valign="top"> + <input type="text" size="80" name="bug_file_loc" value="http://"> <p> URL that demonstrates the problem you are seeing (optional.) - <b>IMPORTANT</b>: If you are filing [% terms.abug %] about a broken web page, - please read the - <a href="http://www.mozilla.org/docs/web-developer/faq.html">Mozilla - Web Developer FAQ</a>, which explains how we handle old or - badly-coded web pages. + <!-- + <b>IMPORTANT</b>: problems with broken web pages go + <a href="http://write-this-webtool/">in this form instead</a>. + --> </p> - <input type="text" size="80" name="bug_file_loc" value="http://"> </td> </tr> <tr bgcolor="[% tablecolour %]"> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Summary</b> </td> <td valign="top"> + <input type="text" size="80" name="short_desc" id="short_desc"> <p> A sentence which summarises the problem. Please be descriptive and use lots of keywords. @@ -348,51 +314,47 @@ function PutDescription() { crash if I close the mail window while checking for new POP mail </tt> </p> - <input type="text" size="80" name="short_desc" id="short_desc"> </td> </tr> <tr> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Details</b> </td> <td valign="top"> + <textarea rows="6" cols="80" name="comment" + wrap="hard"></textarea> <p> Expand on the Summary. Please be as specific as possible about what is wrong. </p> <p> <tt> - <font color="#990000">Bad example</font>: This page looks wrong in - Mozilla. Other browsers display it correctly. You suck! + <font color="#990000">Bad example</font>: Mozilla crashed. + You suck! </tt> <br> <tt> - <font color="#009900">Good example</font>: In the - page at http://www.foo.com/, text in the first column should be - fully justified -- text should be aligned with both the left and - right margins. In Mozilla, the text is only left-justified. + <font color="#009900">Good example</font>: After a crash which + happened when I was sorting in the Bookmark Manager,<br> all of my + top-level bookmark folders beginning with the letters Q to Z are + no longer present. </tt> </p> - <textarea rows="6" cols="80" name="comment" - wrap="hard"></textarea> </td> </tr> <tr bgcolor="[% tablecolour %]"> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Reproducibility</b> </td> <td valign="top"> - <p> - How often can you reproduce the problem? - </p> <select name="reproducible"> <option name="AlwaysReproducible" value="Always"> - Every time. + Happens every time. </option> <option name="Sometimes" value="Sometimes"> - Sometimes, but not always. + Happens sometimes, but not always. </option> <option name="DidntTry" value="Didn't try"> Haven't tried to reproduce it. @@ -405,53 +367,55 @@ function PutDescription() { </tr> <tr> - <td align="right" valign="middle"> + <td align="right" valign="top"> <b>Steps to Reproduce</b> </td> <td valign="top"> - <p> - Describe how to reproduce the problem, step by - step. Include any special setup steps. - </p> <textarea rows="4" cols="80" name="reproduce_steps" wrap="hard"> 1. 2. 3. </textarea> + <p> + Describe how to reproduce the problem, step by + step. Include any special setup steps. + </p> </td> </tr> <tr bgcolor="[% tablecolour %]"> - <td valign="middle" align="right"> + <td valign="top" align="right"> <b>Actual Results</b> </td> <td valign="top"> + <textarea rows="4" cols="80" name="actual_results" + wrap="hard"></textarea> <p> What happened after you performed the steps above? </p> - <textarea rows="4" cols="80" name="actual_results" - wrap="hard"></textarea> </td> </tr> <tr> - <td valign="middle" align="right"> + <td valign="top" align="right"> <b>Expected Results</b> </td> <td valign="top"> + <textarea rows="4" cols="80" name="expected_results" + wrap="hard"></textarea> <p> What should the software have done instead? </p> - <textarea rows="4" cols="80" name="expected_results" - wrap="hard"></textarea> </td> </tr> <tr bgcolor="[% tablecolour %]"> - <td valign="middle" align="right"> + <td valign="top" align="right"> <b>Additional Information</b> </td> <td valign="top"> + <textarea rows="8" cols="80" name="additional_info" + wrap="hard"></textarea> <p> Add any additional information you feel may be relevant to this [% terms.bug %], such as the <b>theme</b> you were @@ -470,25 +434,15 @@ function PutDescription() { which the software crashed (e.g., <tt>Application Violation in gkhtml.dll</tt>). </p> - <textarea rows="8" cols="80" name="additional_info" - wrap="hard"></textarea> </td> </tr> <tr> - <td valign="middle" align="right"> + <td valign="top" align="right"> <b>Severity</b> </td> <td valign="top"> - <p> - How serious the problem is. Also, if your [% terms.bug %] is a request for a new - feature or enhancement, say so here. - </p> <select name="bug_severity"> - <option name="blocker" value="blocker"> - Blocker: This [% terms.bug %] prevents Mozilla developers from - testing or developing the software. - </option> <option name="critical" value="critical"> Critical: The software crashes, hangs, or causes you to lose data. @@ -510,13 +464,17 @@ function PutDescription() { Enhancement: Request for new feature or enhancement. </option> </select> + <p> + Say how serious the problem is, or if your [% terms.bug %] is a + request for a new feature. + </p> </td> </tr> </table> <a name="step3"></a> -<h3>Step 3 - submit the [% terms.bug %]</h3> +<h3>Step 3 of 3 - submit the [% terms.bug %] report</h3> <p> <input type="submit" value=" Submit [% terms.Bug %] Report " @@ -528,7 +486,14 @@ function PutDescription() { <p> That's it! Thanks very much. You'll be notified by email about any - progress that is made on fixing your [% terms.bug %]. + progress that is made on fixing your [% terms.bug %]. + +<p> + Please be warned + that we get a lot of bug reports filed - it may take quite a while to + get around to yours. You can help the process by making sure your bug is + complete and easy to understand, and by quickly replying to any questions + which may arrive by email. </p> </form> |