From cf24e4288445591be2595c542fcc9d7e5e0330e0 Mon Sep 17 00:00:00 2001 From: "jake%bugzilla.org" <> Date: Sun, 16 Feb 2003 23:43:17 +0000 Subject: Recompiling the docs for the 2.17.4 development release. --- docs/html/faq.html | 282 +++++++++++++++++++++++++++++------------------------ 1 file changed, 154 insertions(+), 128 deletions(-) (limited to 'docs/html/faq.html') diff --git a/docs/html/faq.html b/docs/html/faq.html index 920e17a58..606519724 100644 --- a/docs/html/faq.html +++ b/docs/html/faq.html @@ -7,7 +7,7 @@ NAME="GENERATOR" CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+ ">The Bugzilla GuideThe Bugzilla Guide - 2.17.4 Development Release
A.1.1. Where can I find information about Bugzilla?
A.1.2. What license is Bugzilla distributed under?
A.1.3. How do I get commercial support for Bugzilla?
A.1.4. What major companies or projects are currently using Bugzilla for bug-tracking?
A.1.5. Who maintains Bugzilla?
A.1.6. How does Bugzilla stack up against other bug-tracking databases?
A.1.7. Why doesn't Bugzilla offer this or that feature or compatibility with this other tracking software?
A.1.8. Why MySQL? I'm interested in seeing Bugzilla run on Oracle/Sybase/Msql/PostgreSQL/MSSQL.
A.1.9. Why do the scripts say "/usr/bonsaitools/bin/perl" instead of "/usr/bin/perl" or something else?
A.1.10. Is there an easy way to change the Bugzilla cookie name?
A.2.1. Is Bugzilla web-based, or do you have to have specific software or a specific operating system on your machine?
A.2.2. Can Bugzilla integrate with Perforce (SCM software)?
A.2.3. Does Bugzilla allow the user to track multiple projects?
A.2.4. If I am on many projects, and search for all bugs assigned to me, will Bugzilla list them for me and allow me to sort by project, severity etc?
A.2.5. Does Bugzilla allow attachments (text, screenshots, URLs etc)? If yes, are there any that are NOT allowed?
A.2.6. Does Bugzilla allow us to define our own priorities and levels? Do we have complete freedom to change the labels of fields and format of them, and the choice of acceptable values? @@ -201,35 +201,35 @@ HREF="faq.html#AEN1731" >
A.2.7. Does Bugzilla provide any reporting features, metrics, graphs, etc? You know, the type of stuff that management likes to see. :)
A.2.8. Is there email notification and if so, what do you see when you get an email?
A.2.9. Can email notification be set up to send to multiple people, some on the To List, CC List, BCC List etc?
A.2.10. Do users have to have any particular type of email application?
A.2.11. Does Bugzilla allow data to be imported and exported? If I had outsiders write up a bug report using a MS Word bug template, could that template be imported into "matching" fields? If I wanted to take the results of a query @@ -238,28 +238,28 @@ HREF="faq.html#AEN1762" >
A.2.12. Has anyone converted Bugzilla to another language to be used in other countries? Is it localizable?
A.2.13. Can a user create and save reports? Can they do this in Word format? Excel format?
A.2.14. Does Bugzilla have the ability to search by word, phrase, compound search?
A.2.15. Does Bugzilla provide record locking when there is simultaneous access to the same bug? Does the second person get a notice that the bug is in use or how are they notified? @@ -267,19 +267,19 @@ HREF="faq.html#AEN1791" >
A.2.16. Are there any backup features provided?
A.2.17. Can users be on the system while a backup is in progress?
A.2.18. What type of human resources are needed to be on staff to install and maintain Bugzilla? Specifically, what type of skills does the person need to have? I need to find out if we were to go with Bugzilla, what types of @@ -289,7 +289,7 @@ HREF="faq.html#AEN1807" >
A.2.19. What time frame are we looking at if we decide to hire people to install and maintain the Bugzilla? Is this something that takes hours or weeks to install and a couple of hours per week to maintain and customize or is this @@ -299,7 +299,7 @@ HREF="faq.html#AEN1813" >
A.2.20. Is there any licensing fee or other fees for using Bugzilla? Any out-of-pocket cost other than the bodies needed as identified above?
A.3.1. How do I completely disable MySQL security if it's giving me problems (I've followed the instructions in the installation section of this guide)?
A.3.2. Are there any security problems with Bugzilla?
A.3.3. I've implemented the security fixes mentioned in Chris Yeh's security advisory of 5/10/2000 advising not to run MySQL as root, and am running into problems with MySQL no longer working correctly. @@ -345,48 +345,48 @@ HREF="faq.html#faq-email" >
A.4.1. I have a user who doesn't want to receive any more email from Bugzilla. How do I stop it entirely for this user?
A.4.2. I'm evaluating/testing Bugzilla, and don't want it to send email to anyone but me. How do I do it?
A.4.3. I want whineatnews.pl to whine at something more, or other than, only new bugs. How do I do it?
A.4.4. I don't like/want to use Procmail to hand mail off to bug_email.pl. What alternatives do I have?
A.4.5. How do I set up the email interface to submit/change bugs via email?
A.4.6. Email takes FOREVER to reach me from Bugzilla -- it's extremely slow. What gives?
A.4.7. How come email from Bugzilla changes never reaches me?
A.5.1. I've heard Bugzilla can be used with Oracle?
A.5.2. I think my database might be corrupted, or contain invalid entries. What do I do?
A.5.3. I want to manually edit some entries in my database. How?
A.5.4. I think I've set up MySQL permissions correctly, but Bugzilla still can't connect.
A.5.5. How do I synchronize bug information among multiple different Bugzilla databases?
A.6.1. What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)?
A.6.2. Is there a "Bundle::Bugzilla" equivalent for Win32?
A.6.3. CGI's are failing with a "something.cgi is not a valid Windows NT application" error. Why?
A.6.4. I'm having trouble with the perl modules for NT not being able to talk to to the database.
A.7.1. How do I change my user name (email address) in Bugzilla?
A.7.2. The query page is very confusing. Isn't there a simpler way to query?
A.7.3. I'm confused by the behavior of the "accept" button in the Show Bug form. Why doesn't it assign the bug to me when I accept it?
A.7.4. I can't upload anything into the database via the "Create Attachment" link. What am I doing wrong?
A.7.5. How do I change a keyword in Bugzilla, once some bugs are using it?
A.8.1. What kind of style should I use for templatization?
A.8.2. What bugs are in Bugzilla right now?
A.8.3. How can I change the default priority to a null value? For instance, have the default priority be "---" instead of "P2"?
A.8.4. What's the best way to submit patches? What guidelines should I follow?

A.1.1.

A.1.2.

A.1.3.

A.1.4.

A.1.5.

A.1.6.

A.1.7.

A.1.8.

A.1.9.

A.1.10.

A.2.1.

A.2.2.

A.2.3.

A.2.4.

A.2.5.

A.2.6.

A.2.7.

A.2.8.

A.2.9.

A.2.10.

A.2.11.

A.2.12.

A.2.13.

A.2.14.

A.2.15.

A.2.16.

A.2.17.

A.2.18.

A.2.19.

A.2.20.

A.3.1.

A.3.2.

A.3.3.

A.4.1.

A.4.2.

A.4.3.

A.4.4.

A.4.5.

A.4.6. - If you are using an alternate Mail Transport Agent (MTA other than - sendmail), make sure the options given in the "processmail" and other - scripts for all - instances of "sendmail" are correct for your MTA. + If you are using an alternate MTA, + make sure the options given in Bugzilla/BugMail.pm + and any other place where sendmail is called from + are correct for your MTA. You should also ensure that the + sendmailnow param is set to on.

If you are using Sendmail, try enabling "sendmailnow" in editparams.cgi. - If you are using Postfix, you will also need to enable "sendmailnow" If you are using sendmail, try enabling + sendmailnow in editparams.cgi. +

A.4.7.

A.5.1.

A.5.2.

A.5.3.

A.5.4.

A.5.5.

A.6.1.

A.6.2.

A.6.3.

Microsoft has some advice on this matter, as well:

A.6.4.

A.7.1.

A.7.2.

A.7.3.

A.7.4.

A.7.5.

A.8.1.

A.8.2.

A.8.3.

A.8.4.