No, Who's on first... |
For many years, defect-tracking software has remained - principally the domain of large software development houses. - Even then, most shops never bothered with bug-tracking software, - and instead simply relied on shared lists and email to monitor - the status of defects. This procedure is error-prone and tends - to cause those bugs judged least significant by developers to be - dropped or ignored. -
For many years, defect-tracking software has remained principally + the domain of large software development houses. Even then, most shops + never bothered with bug-tracking software, and instead simply relied on + shared lists and email to monitor the status of defects. This procedure + is error-prone and tends to cause those bugs judged least significant by + developers to be dropped or ignored.These days, many companies are finding that integrated - defect-tracking systems reduce downtime, increase productivity, - and raise customer satisfaction with their systems. Along with - full disclosure, an open bug-tracker allows manufacturers to - keep in touch with their clients and resellers, to communicate - about problems effectively throughout the data management chain. - Many corporations have also discovered that defect-tracking - helps reduce costs by providing IT support accountability, - telephone support knowledge bases, and a common, well-understood - system for accounting for unusual system or software issues. -
These days, many companies are finding that integrated + defect-tracking systems reduce downtime, increase productivity, and raise + customer satisfaction with their systems. Along with full disclosure, an + open bug-tracker allows manufacturers to keep in touch with their clients + and resellers, to communicate about problems effectively throughout the + data management chain. Many corporations have also discovered that + defect-tracking helps reduce costs by providing IT support + accountability, telephone support knowledge bases, and a common, + well-understood system for accounting for unusual system or software + issues.But why should But why should + you use Bugzilla? -
+ + use Bugzilla?Bugzilla is very adaptable to various situations. Known uses - currently include IT support queues, Systems Administration - deployment management, chip design and development problem - tracking (both pre-and-post fabrication), and software and - hardware bug tracking for luminaries such as Redhat, Loki - software, Linux-Mandrake, and VA Systems. Combined with systems - such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a - powerful, easy-to-use solution to configuration management and - replication problems -
Bugzilla is very adaptable to various situations. Known uses + currently include IT support queues, Systems Administration deployment + management, chip design and development problem tracking (both + pre-and-post fabrication), and software and hardware bug tracking for + luminaries such as Redhat, NASA, Linux-Mandrake, and VA Systems. + Combined with systems such as + CVS, + Bonsai, or + Perforce SCM, Bugzilla + provides a powerful, easy-to-use solution to configuration management and + replication problems.Bugzilla can dramatically increase the productivity and - accountability of individual employees by providing a documented - workflow and positive feedback for good performance. How many - times do you wake up in the morning, remembering that you were - supposed to do Bugzilla can dramatically increase the productivity and + accountability of individual employees by providing a documented workflow + and positive feedback for good performance. How many times do you wake up + in the morning, remembering that you were supposed to do + something today, but you - just can't quite remember? Put it in Bugzilla, and you have a - record of it from which you can extrapolate milestones, predict - product versions for integration, and by using Bugzilla's e-mail - integration features be able to follow the discussion trail that - led to critical decisions. -
+ today, but you just can't quite remember? Put it in Bugzilla, and you + have a record of it from which you can extrapolate milestones, predict + product versions for integration, and follow the discussion trail + that led to critical decisions.Ultimately, Bugzilla puts the power in your hands to improve - your value to your employer or business while providing a usable - framework for your natural attention to detail and knowledge - store to flourish. -
Ultimately, Bugzilla puts the power in your hands to improve your + value to your employer or business while providing a usable framework for + your natural attention to detail and knowledge store to flourish.