From 78e29c8900fa96d67163a34a0c02c7cecb31b55f Mon Sep 17 00:00:00 2001 From: "jake%bugzilla.org" <> Date: Wed, 23 Apr 2003 09:04:01 +0000 Subject: The source files for the Bugzilla Guide have long been using the XML version of DocBook but still residing in the sgml/ directory with an extension of .sgml. In an effort to maintain CVS history, the raw files were copied on the CVS server to the xml/ directory and renamed to have .xml for the extension; any checkins before this one did have the .sgml extension. --- docs/sgml/introduction.sgml | 149 -------------------------------------------- 1 file changed, 149 deletions(-) delete mode 100644 docs/sgml/introduction.sgml (limited to 'docs/sgml/introduction.sgml') diff --git a/docs/sgml/introduction.sgml b/docs/sgml/introduction.sgml deleted file mode 100644 index 33907552b..000000000 --- a/docs/sgml/introduction.sgml +++ /dev/null @@ -1,149 +0,0 @@ - - Introduction - -
- What is Bugzilla? - - - Bugzilla is a bug- or issue-tracking system. Bug-tracking - systems allow individual or groups of developers effectively to keep track - of outstanding problems with their product. - Bugzilla was originally - written by Terry Weissman in a programming language called TCL, to - replace a rudimentary bug-tracking database used internally by Netscape - Communications. Terry later ported Bugzilla to Perl from TCL, and in Perl - it remains to this day. Most commercial defect-tracking software vendors - at the time charged enormous licensing fees, and Bugzilla quickly became - a favorite of the open-source crowd (with its genesis in the open-source - browser project, Mozilla). It is now the de-facto standard - defect-tracking system against which all others are measured. - - - Bugzilla boasts many advanced features. These include: - - - Powerful searching - - - - User-configurable email notifications of bug changes - - - - Full change history - - - - Inter-bug dependency tracking and graphing - - - - Excellent attachment management - - - - Integrated, product-based, granular security schema - - - - Fully security-audited, and runs under Perl's taint mode - - - - A robust, stable RDBMS back-end - - - - Web, XML, email and console interfaces - - - - Completely customisable and/or localisable web user - interface - - - - Extensive configurability - - - - Smooth upgrade pathway between versions - - - -
- -
- Why Should We Use Bugzilla? - - For many years, defect-tracking software has remained principally - the domain of large software development houses. Even then, most shops - never bothered with bug-tracking software, and instead simply relied on - shared lists and email to monitor the status of defects. This procedure - is error-prone and tends to cause those bugs judged least significant by - developers to be dropped or ignored. - - These days, many companies are finding that integrated - defect-tracking systems reduce downtime, increase productivity, and raise - customer satisfaction with their systems. Along with full disclosure, an - open bug-tracker allows manufacturers to keep in touch with their clients - and resellers, to communicate about problems effectively throughout the - data management chain. Many corporations have also discovered that - defect-tracking helps reduce costs by providing IT support - accountability, telephone support knowledge bases, and a common, - well-understood system for accounting for unusual system or software - issues. - - But why should - you - - use Bugzilla? - - Bugzilla is very adaptable to various situations. Known uses - currently include IT support queues, Systems Administration deployment - management, chip design and development problem tracking (both - pre-and-post fabrication), and software and hardware bug tracking for - luminaries such as Redhat, NASA, Linux-Mandrake, and VA Systems. - Combined with systems such as - CVS, - Bonsai, or - Perforce SCM, Bugzilla - provides a powerful, easy-to-use solution to configuration management and - replication problems. - - Bugzilla can dramatically increase the productivity and - accountability of individual employees by providing a documented workflow - and positive feedback for good performance. How many times do you wake up - in the morning, remembering that you were supposed to do - something - today, but you just can't quite remember? Put it in Bugzilla, and you - have a record of it from which you can extrapolate milestones, predict - product versions for integration, and follow the discussion trail - that led to critical decisions. - - Ultimately, Bugzilla puts the power in your hands to improve your - value to your employer or business while providing a usable framework for - your natural attention to detail and knowledge store to flourish. -
- - - -- cgit v1.2.3-24-g4f1b