[%# 1.0@bugzilla.org %]                                                       
[%# The contents of this file are subject to the Mozilla Public               
  # License Version 1.1 (the "License"); you may not use this file            
  # except in compliance with the License. You may obtain a copy of           
  # the License at http://www.mozilla.org/MPL/                                
  #                                                                           
  # Software distributed under the License is distributed on an "AS           
  # IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or                
  # implied. See the License for the specific language governing              
  # rights and limitations under the License.                                 
  #                                                                           
  # The Original Code is the Bugzilla Bug Tracking System.                    
  #                                                                           
  # The Initial Developer of the Original Code is Netscape Communications     
  # Corporation. Portions created by Netscape are                             
  # Copyright (C) 1998 Netscape Communications Corporation. All               
  # Rights Reserved.                                                          
  #                                                                           
  # Contributor(s): Gervase Markham <gerv@gerv.net>                       
  #                 Ville Skyttä <ville.skytta@iki.fi>
  #                 John Hoogstrate <hoogstrate@zeelandnet.nl>
  #%]                                                                         
                                                                              
[% PROCESS global/variables.none.tmpl %]                                      
                                                                              
[% PROCESS global/header.html.tmpl                                            
   title = "Mozilla Corporation/Foundation IT Requests" 
   javascript_urls = [ 'js/field.js' ]
   yui = [ 'autocomplete' ]                                  
%]
                                                                            
[% USE Bugzilla %]                                                            

<p><strong>Please use this form for IT requests only!</strong></p>
<p>If you have a [% terms.bug %] to file, go <a href="enter_bug.cgi">here</a>.</p>

<form method="post" action="post_bug.cgi" id="itRequestForm" enctype="multipart/form-data">
  <input type="hidden" name="product" value="mozilla.org">
  <input type="hidden" name="rep_platform" value="All">
  <input type="hidden" name="op_sys" value="Other">
  <input type="hidden" name="priority" value="--">
  <input type="hidden" name="version" value="other">
  <input type="hidden" name="token" value="[% token FILTER html %]">
  <script type="text/javascript">
  <!--
  function setsevdesc(theSelect) {
    var theValue = theSelect.options[theSelect.selectedIndex].value;
    if (theValue == 'blocker') {
      document.getElementById('blockerdesc').style.display = 'block';
      document.getElementById('critdesc').style.display = 'none';
    } else if (theValue == 'critical') {
      document.getElementById('blockerdesc').style.display = 'none';
      document.getElementById('critdesc').style.display = 'block';
    } else {
      document.getElementById('blockerdesc').style.display = 'none';
      document.getElementById('critdesc').style.display = 'none';
    }
  }
    var compdesc = new Array();
    [% FOREACH comp IN product.components %]
    compdesc['[% comp.name FILTER js %]'] = '[% comp.description FILTER js %]';
    [% END %]
    compdesc['invalid'] = '';
  function setcompdesc(theRadio) {
    var theValue = theRadio.value;
    document.getElementById('compdescription').innerHTML = compdesc[theValue];
  }
  // -->
  </script>
  <table>
    <tr>
        
  <td align="right">
    <strong>Urgency:</strong>
  </td>

  <td>
    <select id="bug_severity" name="bug_severity" onchange="setsevdesc(this)">
      <option value="blocker">All work for IT stops until this is done</option>
      <option value="critical">IT should work on it soon as possible (urgent)</option>
      <option value="major">IT should get to it within 24 hours</option>
      <option value="normal">IT should get to it within the next week</option>
      <option value="minor" selected="selected">No rush, but hopefully IT can get to it soon</option>
      <option value="trivial">Whenever IT can get around to it</option>
      <option value="enhancement">This is just an idea, filing it so we don't forget</option>
    </select>
  </td>
  <td>
   <div id="blockerdesc" style="color:red;display:none">This will page the on-call sysadmin if not handled within 30 minutes.</div>
   <div id="critdesc" style="color:red;display:none">This will page the on-call sysadmin if not handled within 8 hours.</div>
  </td>

    </tr>
    <tr>
      <td align="right"><strong>Request Type:</strong></td>
      <td style="white-space: nowrap;">
        <input type="radio" name="component" id="componentac" onclick="setcompdesc(this)" value="Server Operations: Account Requests">
        <label for="componentac">Request an LDAP/E-mail/etc. account</label><br>
        <input type="radio" name="component" id="componentmvd" onclick="setcompdesc(this)" value="Server Operations: Desktop Issues">
        <label for="componentmvd">Desktop/Laptop/Printer/Phone/Tablet/License problem/order/request</label><br>
        <input type="radio" name="component" id="componenttbm" onclick="setcompdesc(this)" value="Server Operations: RelEng">
        <label for="componenttbm">Report a problem with a tinderbox machine</label><br>
        <input type="radio" name="component" id="componentwcp" onclick="setcompdesc(this)" value="Server Operations: Web Operations">
        <label for="componentwcp">Report a problem with a Mozilla website, or to request a change or push</label><br>
        <input type="radio" name="component" id="componentacl" onclick="setcompdesc(this)" value="Server Operations: ACL Request">
        <label for="componentacl">Request a firewall change</label><br>
        <input type="radio" name="component" id="componentso" onclick="setcompdesc(this)" value="Server Operations">
        <label for="componentso">Any other issue</label><br>
        Mailing list requests should be filed <a href="[% ulrbase FILTER none %]enter_bug.cgi?product=mozilla.org&format=mozlist">here</a> instead.
      </td>
      <td id="compdescription" align="left" style="color: green; padding-left: 1em">
      </td>
    <tr>
      <td align="right"><strong>Summary:</strong></td>
      <td colspan="3">
        <input name="short_desc" size="60" value="[% short_desc FILTER html %]">
      </td>
    </tr>

    <tr>
      <td align="right"><strong>CC&nbsp;(optional):</strong></td>
      <td colspan="3">
        [% INCLUDE global/userselect.html.tmpl
           id => "cc"
           name => "cc"
           value => cc
           size => 60
           multiple => 5
        %]
      </td>
    </tr>

    <tr><td align="right" valign="top"><strong>Description:</strong></td>
      <td colspan="3">
        <textarea name="comment" rows="10" cols="80">
          [% comment FILTER html %]</textarea>
        <br>
      </td>
    </tr>

    <tr>
      <td align="right"><strong>URL&nbsp;(optional):</strong></td>
      <td colspan="3">
        <input name="bug_file_loc" size="60"
               value="[% bug_file_loc FILTER html %]">
      </td>
    </tr>

    <tr><td colspan="4">&nbsp;</td></tr>

    <tr>
      <td colspan="4">
        <strong>Attachment&nbsp;(optional):</strong>
      </td>
    </tr>

    <tr>
      <td align="right">File:</td>
      <td colspan="3">
        <em>Enter the path to the file on your computer.</em><br>
        <input type="file" id="data" name="data" size="50">
        <input type="hidden" name="contenttypemethod" value="autodetect" />
      </td>
    </tr>

    <tr>
      <td align="right">Description:</td>
      <td colspan="3">
        <em>Describe the attachment briefly.</em><br>
        <input type="text" id="description" name="description" size="60" maxlength="200">
      </td>
    </tr>
  </table>

  <br>
  <!-- infra [% terms.bugs %] -->
  <input type="checkbox" name="groups" id="groups" value="infra" checked="checked"><label for="groups"><strong>This is an internal issue which should not be publicly visible.</strong></label><br>(please uncheck this box if it isn't)
  <br><br>

        <input type="submit" id="commit" value="Submit Request">
</form>

<p>Thanks for contacting us. 
   You will be notified by email of any progress made in resolving your
   request.
</p>

[% PROCESS global/footer.html.tmpl %]