[%# This Source Code Form is subject to the terms of the Mozilla Public # License, v. 2.0. If a copy of the MPL was not distributed with this # file, You can obtain one at http://mozilla.org/MPL/2.0/. # # This Source Code Form is "Incompatible With Secondary Licenses", as # defined by the Mozilla Public License, v. 2.0. #%] From: [% Param("mailfrom") %] To: [% email %] Subject: Your [% terms.Bugzilla %] [%+ terms.bug %] list needs attention. X-Bugzilla-Type: whine [This e-mail has been automatically generated.] You have one or more [% terms.bugs %] assigned to you in the [% terms.Bugzilla %] [% terms.bug %] tracking system ([% urlbase %]) that require attention. All of these [% terms.bugs %] are in the [% display_value("bug_status", "CONFIRMED") %] state, and have not been touched in [% Param("whinedays") %] days or more. You need to take a look at them, and decide on an initial action. Generally, this means one of three things: (1) You decide this [% terms.bug %] is really quick to deal with (like, it's [% display_value("resolution", "INVALID") %]), and so you get rid of it immediately. (2) You decide the [% terms.bug %] doesn't belong to you, and you reassign it to someone else. (Hint: if you don't know who to reassign it to, make sure that the Component field seems reasonable, and then use the "Reset Assignee to default" option.) (3) You decide the [% terms.bug %] belongs to you, but you can't solve it this moment. Accept the [% terms.bug %] by setting the status to [% display_value("bug_status", "IN_PROGRESS") %]. To get a list of all [% display_value("bug_status", "CONFIRMED") %] [%+ terms.bugs %], you can use this URL (bookmark it if you like!): [% urlbase %]buglist.cgi?bug_status=CONFIRMED&assigned_to=[% email %] Or, you can use the general query page, at [%+ urlbase %]query.cgi Appended below are the individual URLs to get to all of your [% display_value("bug_status", "CONFIRMED") %] [%+ terms.bugs %] that haven't been touched for [% Param("whinedays") %] days or more. You will get this message once a day until you've dealt with these [% terms.bugs %]! [% FOREACH bug = bugs %] [%+ bug.summary %] -> [% urlbase %]show_bug.cgi?id=[% bug.id %] [% END %]