[%# This Source Code Form is subject to the terms of the Mozilla Public # License, v. 2.0. If a copy of the MPL was not distributed with this # file, You can obtain one at http://mozilla.org/MPL/2.0/. # # This Source Code Form is "Incompatible With Secondary Licenses", as # defined by the Mozilla Public License, v. 2.0. #%] [% PROCESS "global/field-descs.none.tmpl" %] [% INCLUDE global/header.html.tmpl title = "$terms.Bug Writing Guidelines" %]

Effective [% terms.bug %] reports are the most likely to be fixed. These guidelines explain how to write such reports.

Principles

Preliminaries

  1. Reproduce your [% terms.bug %] using a recent build of the software, to see whether it has already been fixed.
  2. Search [% terms.Bugzilla %], to see whether your [% terms.bug %] has already been reported.

Reporting a New [% terms.Bug %]

If you have reproduced the [% terms.bug %] in a recent build and no-one else appears to have reported it, then:

  1. Choose "Enter a new [% terms.bug %]"
  2. Select the product in which you've found the [% terms.bug %]
  3. Fill out the form. Here is some help understanding it:

Component: In which sub-part of the software does it exist?
This field is required. Click the word "Component" to see a description of each component. If none seems appropriate, look for a "General" component.

OS: On which operating system (OS) did you find it? (e.g. Linux, Windows XP, Mac OS X.)
If you know the [% terms.bug %] happens on more than one type of operating system, choose [% display_value("op_sys", "All") FILTER html %]. If your OS isn't listed, choose [% display_value("op_sys", "Other") FILTER html %].

Summary: How would you describe the [% terms.bug %], in approximately 60 or fewer characters?
A good summary should quickly and uniquely identify [% terms.abug %] report. It should explain the problem, not your suggested solution.

Description: The details of your problem report, including:

Overview: More detailed restatement of summary.

Drag-selecting any page crashes Mac builds in the NSGetFactory function.

Steps to Reproduce: Minimized, easy-to-follow steps that will trigger the [% terms.bug %]. Include any special setup steps.

1) View any web page. (I used the default sample page, 
resource:/res/samples/test0.html)

2) Drag-select the page. (Specifically, while holding down 
the mouse button, drag the mouse pointer downwards from any 
point in the browser's content region to the bottom of the 
browser's content region.)

Actual Results: What the application did after performing the above steps.

The application crashed.

Expected Results: What the application should have done, were the [% terms.bug %] not present.

The window should scroll downwards. Scrolled content should be selected. 
(Or, at least, the application should not crash.)

Build Date & [% field_descs.rep_platform FILTER html %]: Date and [% field_descs.rep_platform FILTER lower FILTER html %] of the build in which you first encountered the [% terms.bug %].

Build 2006-08-10 on Mac OS 10.4.3

Additional Builds and Platforms: Whether or not the [% terms.bug %] takes place on other platforms (or browsers, if applicable).

Doesn't Occur On Build 2006-08-10 on Windows XP Home (Service Pack 2)

Additional Information: Any other useful information.

For crashing [% terms.bugs %]:

Double-check your report for errors and omissions, then press "Commit". Your [% terms.bug %] report will now be in the [% terms.Bugzilla %] database.

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