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<HTML
><HEAD
><TITLE
>The Bugzilla Guide - 2.17.4 Development Release</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+
"><LINK
REL="NEXT"
TITLE="About This Guide"
HREF="about.html"><META
NAME="KEYWORD"
CONTENT="Bugzilla"><META
NAME="KEYWORD"
CONTENT="Guide"><META
NAME="KEYWORD"
CONTENT="installation"><META
NAME="KEYWORD"
CONTENT="FAQ"><META
NAME="KEYWORD"
CONTENT="administration"><META
NAME="KEYWORD"
CONTENT="integration"><META
NAME="KEYWORD"
CONTENT="MySQL"><META
NAME="KEYWORD"
CONTENT="Mozilla"><META
NAME="KEYWORD"
CONTENT="webtools"></HEAD
><BODY
CLASS="book"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="BOOK"
><A
NAME="index"
></A
><DIV
CLASS="TITLEPAGE"
><H1
CLASS="title"
><A
NAME="AEN2"
></A
>The Bugzilla Guide - 2.17.4 Development Release</H1
><H3
CLASS="author"
><A
NAME="AEN5"
></A
>Matthew P. Barnson</H3
><H3
CLASS="author"
><A
NAME="AEN9"
></A
>Jacob Steenhagen</H3
><H3
CLASS="corpauthor"
>The Bugzilla Team</H3
><P
CLASS="pubdate"
>2003-04-23<BR></P
><DIV
><DIV
CLASS="abstract"
><A
NAME="AEN14"
></A
><P
></P
><P
> This is the documentation for Bugzilla, the mozilla.org
bug-tracking system.
Bugzilla is an enterprise-class piece of software
that powers issue-tracking for hundreds of
organizations around the world, tracking millions of bugs.
</P
><P
>
This documentation is maintained in DocBook 4.1.2 XML format.
Changes are best submitted as plain text or XML diffs, attached
to a bug filed in the <A
HREF="http://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&component=Documentation"
TARGET="_top"
>Bugzilla Documentation</A
> component.
</P
><P
>This is a development version of this guide. Information in it
is subject to change before the 2.18 release of this guide
(which will correspond with the 2.18 release of Bugzilla).
</P
><P
></P
></DIV
></DIV
><HR></DIV
><DIV
CLASS="TOC"
><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>1. <A
HREF="about.html"
>About This Guide</A
></DT
><DD
><DL
><DT
>1.1. <A
HREF="copyright.html"
>Copyright Information</A
></DT
><DT
>1.2. <A
HREF="disclaimer.html"
>Disclaimer</A
></DT
><DT
>1.3. <A
HREF="newversions.html"
>New Versions</A
></DT
><DT
>1.4. <A
HREF="credits.html"
>Credits</A
></DT
><DT
>1.5. <A
HREF="conventions.html"
>Document Conventions</A
></DT
></DL
></DD
><DT
>2. <A
HREF="introduction.html"
>Introduction</A
></DT
><DD
><DL
><DT
>2.1. <A
HREF="whatis.html"
>What is Bugzilla?</A
></DT
><DT
>2.2. <A
HREF="why.html"
>Why Should We Use Bugzilla?</A
></DT
></DL
></DD
><DT
>3. <A
HREF="using.html"
>Using Bugzilla</A
></DT
><DD
><DL
><DT
>3.1. <A
HREF="how.html"
>How do I use Bugzilla?</A
></DT
><DT
>3.2. <A
HREF="hintsandtips.html"
>Hints and Tips</A
></DT
><DT
>3.3. <A
HREF="userpreferences.html"
>User Preferences</A
></DT
></DL
></DD
><DT
>4. <A
HREF="installation.html"
>Installation</A
></DT
><DD
><DL
><DT
>4.1. <A
HREF="stepbystep.html"
>Step-by-step Install</A
></DT
><DT
>4.2. <A
HREF="extraconfig.html"
>Optional Additional Configuration</A
></DT
><DT
>4.3. <A
HREF="os-specific.html"
>OS Specific Installation Notes</A
></DT
><DT
>4.4. <A
HREF="http.html"
>HTTP Server Configuration</A
></DT
><DT
>4.5. <A
HREF="troubleshooting.html"
>Troubleshooting</A
></DT
></DL
></DD
><DT
>5. <A
HREF="administration.html"
>Administering Bugzilla</A
></DT
><DD
><DL
><DT
>5.1. <A
HREF="parameters.html"
>Bugzilla Configuration</A
></DT
><DT
>5.2. <A
HREF="useradmin.html"
>User Administration</A
></DT
><DT
>5.3. <A
HREF="programadmin.html"
>Product, Component, Milestone, and Version Administration</A
></DT
><DT
>5.4. <A
HREF="voting.html"
>Voting</A
></DT
><DT
>5.5. <A
HREF="groups.html"
>Groups and Group Security</A
></DT
><DT
>5.6. <A
HREF="security.html"
>Bugzilla Security</A
></DT
><DT
>5.7. <A
HREF="cust-templates.html"
>Template Customization</A
></DT
><DT
>5.8. <A
HREF="cust-change-permissions.html"
>Change Permission Customization</A
></DT
><DT
>5.9. <A
HREF="upgrading.html"
>Upgrading to New Releases</A
></DT
><DT
>5.10. <A
HREF="integration.html"
>Integrating Bugzilla with Third-Party Tools</A
></DT
></DL
></DD
><DT
>A. <A
HREF="faq.html"
>The Bugzilla FAQ</A
></DT
><DT
>B. <A
HREF="database.html"
>The Bugzilla Database</A
></DT
><DD
><DL
><DT
>B.1. <A
HREF="dbmodify.html"
>Modifying Your Running System</A
></DT
><DT
>B.2. <A
HREF="dbdoc.html"
>MySQL Bugzilla Database Introduction</A
></DT
></DL
></DD
><DT
>C. <A
HREF="patches.html"
>Useful Patches and Utilities for Bugzilla</A
></DT
><DD
><DL
><DT
>C.1. <A
HREF="rewrite.html"
>Apache
<TT
CLASS="filename"
>mod_rewrite</TT
>
magic</A
></DT
><DT
>C.2. <A
HREF="cmdline.html"
>Command-line Bugzilla Queries</A
></DT
></DL
></DD
><DT
>D. <A
HREF="variants.html"
>Bugzilla Variants and Competitors</A
></DT
><DD
><DL
><DT
>D.1. <A
HREF="variant-redhat.html"
>Red Hat Bugzilla</A
></DT
><DT
>D.2. <A
HREF="variant-fenris.html"
>Loki Bugzilla (Fenris)</A
></DT
><DT
>D.3. <A
HREF="variant-issuezilla.html"
>Issuezilla</A
></DT
><DT
>D.4. <A
HREF="variant-scarab.html"
>Scarab</A
></DT
><DT
>D.5. <A
HREF="variant-perforce.html"
>Perforce SCM</A
></DT
><DT
>D.6. <A
HREF="variant-sourceforge.html"
>SourceForge</A
></DT
></DL
></DD
><DT
>E. <A
HREF="gfdl.html"
>GNU Free Documentation License</A
></DT
><DD
><DL
><DT
>0. <A
HREF="gfdl-0.html"
>PREAMBLE</A
></DT
><DT
>1. <A
HREF="gfdl-1.html"
>APPLICABILITY AND DEFINITIONS</A
></DT
><DT
>2. <A
HREF="gfdl-2.html"
>VERBATIM COPYING</A
></DT
><DT
>3. <A
HREF="gfdl-3.html"
>COPYING IN QUANTITY</A
></DT
><DT
>4. <A
HREF="gfdl-4.html"
>MODIFICATIONS</A
></DT
><DT
>5. <A
HREF="gfdl-5.html"
>COMBINING DOCUMENTS</A
></DT
><DT
>6. <A
HREF="gfdl-6.html"
>COLLECTIONS OF DOCUMENTS</A
></DT
><DT
>7. <A
HREF="gfdl-7.html"
>AGGREGATION WITH INDEPENDENT WORKS</A
></DT
><DT
>8. <A
HREF="gfdl-8.html"
>TRANSLATION</A
></DT
><DT
>9. <A
HREF="gfdl-9.html"
>TERMINATION</A
></DT
><DT
>10. <A
HREF="gfdl-10.html"
>FUTURE REVISIONS OF THIS LICENSE</A
></DT
><DT
><A
HREF="gfdl-howto.html"
>How to use this License for your documents</A
></DT
></DL
></DD
><DT
><A
HREF="glossary.html"
>Glossary</A
></DT
></DL
></DIV
><DIV
CLASS="LOT"
><DL
CLASS="LOT"
><DT
><B
>List of Figures</B
></DT
><DT
>4-1. <A
HREF="stepbystep.html#install-mysql-packets"
>Set Max Packet Size in MySQL</A
></DT
><DT
>4-2. <A
HREF="troubleshooting.html#trouble-filetemp-errors"
>Other File::Temp error messages</A
></DT
><DT
>4-3. <A
HREF="troubleshooting.html#trouble-filetemp-patch"
>Patch for File::Temp in Perl 5.6.0</A
></DT
></DL
></DIV
><DIV
CLASS="LOT"
><DL
CLASS="LOT"
><DT
><B
>List of Examples</B
></DT
><DT
>4-1. <A
HREF="stepbystep.html#install-perlmodules-cpan"
>Installing perl modules with CPAN</A
></DT
><DT
>4-2. <A
HREF="http.html#http-apache-htaccess"
><TT
CLASS="filename"
>.htaccess</TT
> files for Apache</A
></DT
><DT
>5-1. <A
HREF="upgrading.html#upgrade-cvs"
>Upgrading using CVS</A
></DT
><DT
>5-2. <A
HREF="upgrading.html#upgrade-tarball"
>Upgrading using the tarball</A
></DT
><DT
>5-3. <A
HREF="upgrading.html#upgrade-patches"
>Upgrading using patches</A
></DT
></DL
></DIV
></DIV
><DIV
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><HR
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SUMMARY="Footer navigation table"
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> </TD
><TD
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ALIGN="center"
VALIGN="top"
> </TD
><TD
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><A
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