Add support for PR and Issue templates to QMK_firmware GitHub (#4494)

* Add support document

* Add Bug Report

* Add GitHub Pull Request Template

* Feature request issue template

* Touch up feature request template

* Add 'other issues' template

* move support doc

* Minor tweaks

* More minor tweaks

* Spleeling fix

Co-Authored-By: drashna <drashna@live.com>

* CapiTALization fIXes

Co-Authored-By: drashna <drashna@live.com>

* Use new issue URL

Co-Authored-By: drashna <drashna@live.com>

* Add blanck issue template

* Update the PR template

* Formatting and additional changes

* Update docs/support.md

Co-Authored-By: drashna <drashna@live.com>

3 files changed, 45 insertions, 0 deletions

diff --git a/docs/_sidebar.md b/docs/_sidebar.md
index 6338d6912..b209c5e0b 100644
--- a/docs/_sidebar.md
+++ b/docs/_sidebar.md
@@ -88,6 +88,7 @@
 
 * Other Topics
   * [Using Eclipse with QMK](eclipse.md)
+  * [Support](support.md)
 
 * QMK Internals (In Progress)
   * [Defines](internals_defines.md)
diff --git a/docs/_summary.md b/docs/_summary.md
index 6338d6912..b209c5e0b 100644
--- a/docs/_summary.md
+++ b/docs/_summary.md
@@ -88,6 +88,7 @@
 
 * Other Topics
   * [Using Eclipse with QMK](eclipse.md)
+  * [Support](support.md)
 
 * QMK Internals (In Progress)
   * [Defines](internals_defines.md)
diff --git a/docs/support.md b/docs/support.md
new file mode 100644
index 000000000..5c275b07e
--- /dev/null
+++ b/docs/support.md
@@ -0,0 +1,43 @@
+# Support
+
+If you need help with something, the best place to get quick support is going to be on our [Discord Server](https://discord.gg/Uq7gcHh).  There is usually somebody online, and there are a bunch of very helpful people there.
+
+Don't forget to read our [Code of Conduct](https://qmk.fm/coc/).
+
+## Help! I don't know where to start! 
+
+If this is the case, then you should start with our [Newbs Guide](https://docs.qmk.fm/#/newbs). There is a lot of great info there, and that should cover everything you need to get started.
+
+If that's an issue, hop onto the [QMK Configurator](https://config.qmk.fm), as that will handle a majority of what you need there. 
+
+## Help! I'm having issues flashing!
+
+First, head to the [Compiling/Flashing FAQ Page](https://docs.qmk.fm/#/faq_build). There is a good deal of info there, and you'll find a bunch of solutions to common issues there. 
+
+## Help, I have an issue that isn't covered by the links above
+
+Okay, that's fine. Then please check the [open issues in our GitHub](https://github.com/qmk/qmk_firmware/issues) to see if somebody is experiencing the same thing (make sure it's not just similar, but actually the same).  
+
+If you can't find anything, then please open a [new issue](https://github.com/qmk/qmk_firmware/issues/new)!
+
+## What if I found a bug? 
+
+Then please open an [issue](https://github.com/qmk/qmk_firmware/issues/new), and if you know how to fix it, open up a Pull Request on GitHub with the fix.
+
+## But `git` and `GitHub` are intimidating! 
+
+Don't worry, we have some pretty nice [Guidelines](https://docs.qmk.fm/#/newbs_best_practices) on how to start using `git` and GitHub to make things easier to develop. 
+
+Additionally, you can find additional `git` and GitHub related links [here](https://docs.qmk.fm/#/newbs_learn_more_resources).
+
+## I have a Keyboard that I want to add support for
+
+Awesome! Open up a Pull Request for it. We'll review the code, and merge it!  
+
+### What if I want to do brand it with `QMK`? 
+
+That's amazing! We would love to assist you with that! 
+
+In fact, we have a [whole page](https://qmk.fm/powered/) dedicated to adding QMK Branding to your page and keyboard. This covers pretty much everything you need (knowledge and images) to officially support QMK.
+
+If you have any questions about this, open an issue or head to [Discord](https://discord.gg/Uq7gcHh).