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authorbarnboy%trilobyte.net <>2008-04-04 13:45:55 +0200
committerbarnboy%trilobyte.net <>2008-04-04 13:45:55 +0200
commitac2e474d8a12f1d505b3dd1730f4a964d9c4cd99 (patch)
tree5a3a105798e6e897945f9c5587e2756ddae2e05f
parenta07f84f370b48148774a1c2c975db284443d1e19 (diff)
downloadbugzilla-ac2e474d8a12f1d505b3dd1730f4a964d9c4cd99.tar.gz
bugzilla-ac2e474d8a12f1d505b3dd1730f4a964d9c4cd99.tar.xz
Big checkin of docs to resolve every
known outstanding doc bug! Yay release. Still many things to fix. Aren't there always?
Diffstat
-rw-r--r--docs/en/README.docs100
-rw-r--r--docs/en/xml/Bugzilla-Guide.xml17
-rw-r--r--docs/en/xml/about.xml9
-rw-r--r--docs/en/xml/administration.xml220
-rw-r--r--docs/en/xml/glossary.xml156
-rw-r--r--docs/en/xml/installation.xml957
-rw-r--r--docs/en/xml/integration.xml70
-rw-r--r--docs/en/xml/patches.xml34
-rw-r--r--docs/en/xml/using.xml807
9 files changed, 1343 insertions, 1027 deletions
diff --git a/docs/en/README.docs b/docs/en/README.docs
index 5fdeb8570..4ccd7044d 100644
--- a/docs/en/README.docs
+++ b/docs/en/README.docs
@@ -2,33 +2,35 @@ Welcome to the Bugzilla documentation project!
You'll find these directories and files here:
README.docs # This README file
-html/ # The compiled HTML docs from XML sources (do not edit)
-txt/ # The compiled text docs from XML sources (do not edit)
-xml/ # The original XML doc sources (edit these)
-
-A note about the XML:
- The documentation is written in DocBook 4.1.2, and attempts to adhere
-to the LinuxDoc standards where applicable (http://www.tldp.org).
-Please consult "The LDP Author Guide" at tldp.org for details on how
-to set up your personal environment for compiling XML files.
+html/ # The compiled HTML docs from SGML sources (do not edit)
+sgml/ # The original SGML doc sources (edit these)
+txt/ # The compiled text docs from SGML sources
+ps/ # The compiled PostScript docs from SGML sources
+pdf/ # The compiled Adobe PDF docs from SGML sources
+
+A note about SGML:
+ The documentation is written in DocBook 3.1/4.1 SGML, and attempts to adhere
+to the LinuxDoc standards everywhere applicable (http://www.linuxdoc.org).
+Please consult "The LDP Author Guide" at linuxdoc.org for details on how
+to set up your personal environment for compiling SGML files.
If you need to make corrections to typographical errors, or other minor
-editing duties, feel free to use any text editor to make the changes. XML
+editing duties, feel free to use any text editor to make the changes. SGML
is not rocket science -- simply make sure your text appears between
appropriate tags (like <para>This is a paragraph</para>) and we'll be fine.
If you are making more extensive changes, please ensure you at least validate
-your XML before checking it in with something like:
- nsgmls -s $JADE_PUB/xml.dcl Bugzilla-Guide.xml
+your SGML before checking it in with something like:
+ nsgmls -s Bugzilla-Guide.sgml
- When you validate, please validate the master document (Bugzilla-Guide.xml)
+ When you validate, please validate the master document (Bugzilla-Guide.sgml)
as well as the document you edited to ensure there are no critical errors.
The following errors are considered "normal" when validating with nsgmls:
DTDDECL catalog entries are not supported
"DOCTYPE" declaration not allowed in instance
- The reason these occur is that free sgml/xml validators do not yet support
+ The reason these occur is that free sgml validators do not yet support
the DTDDECL catalog entries, and I've included DOCTYPE declarations in
-entities referenced from Bugzilla-Guide.xml so these entities can compile
+entities referenced from Bugzilla-Guide.sgml so these entities can compile
individually, if necessary. I suppose I ought to comment them out at some
point, but for now they are convenient and don't hurt anything.
@@ -37,13 +39,13 @@ documentation. Please address comments and questions to the newsgroup:
news://news.mozilla.org/netscape/public/mozilla/webtools .
==========
-HOW TO SET UP YOUR OWN XML EDITING ENVIRONMENT:
+HOW TO SET UP YOUR OWN SGML EDITING ENVIRONMENT:
==========
-Trying to set up an XML Docbook editing environment the
+Trying to set up an SGML/XML Docbook editing environment the
first time can be a daunting task.
I use Linux-Mandrake, in part, because it has a fully-functional
-XML Docbook editing environment included as part of the
+SGML/XML Docbook editing environment included as part of the
distribution CD's. If you have easier instructions for how to
do this for a particular Linux distribution or platform, please
let the team know at the mailing list: mozilla-webtools@mozilla.org.
@@ -60,96 +62,68 @@ rpms:
openjade
jadetex
-docbook-dtds
+docbook-dtd41-sgml
docbook-style-dsssl
+docbook-dtd31-sgml
docbook-style-dsssl-doc
-docbook-utils
xemacs
psgml
sgml-tools
sgml-common
+Set up environment:
-If you're getting these from RedHat, make sure you get the ones in the
-rawhide area. The ones in the 7.2 distribution are too old and don't
-include the XML stuff. The packages distrubuted with RedHat 8.0 and 9
-and known to work.
+in your .bashrc add this line (after installing above RPMS):
+export SGML_CATALOG_FILES=/etc/sgml/catalog
-Download "ldp.dsl" from the Resources page on tldp.org. This is the
+Download "ldp.dsl" from the Resources page on linuxdoc.org. This is the
stylesheet I use to get the HTML and text output. It works well, and has a
nice, consistent look with the rest of the linuxdoc documents. You'll have to
adjust the paths in ldp.dsl at the top of the file to reflect the actual
locations of your docbook catalog files. I created a directory,
/usr/share/sgml/docbook/ldp, and put the ldp.dsl file there. I then edited
ldp.dsl and changed two lines near the top:
-<!ENTITY docbook.dsl SYSTEM "../dsssl-stylesheets/html/docbook.dsl" CDATA
+<!ENTITY docbook.dsl SYSTEM "../dsssl-stylesheets-1.62/html/docbook.dsl" CDATA
dsssl>
...and...
-<!ENTITY docbook.dsl SYSTEM "../dsssl-stylesheets/print/docbook.dsl" CDATA
+<!ENTITY docbook.dsl SYSTEM "../dsssl-stylesheets-1.62/print/docbook.dsl" CDATA
dsssl>
Note the difference is the top one points to the HTML docbook stylesheet,
and the next one points to the PRINT docbook stylesheet.
-Also note that modifying ldp.dsl doesn't seem to be needed on RedHat 9.
-
- You know, this sure looks awful involved. Anyway, once you have this in
+ You know, this sure looks awful involved. Anyway, once you have this in
place, add to your .bashrc:
-export SGML_CATALOG_FILES=/etc/sgml/catalog
export LDP_HOME=/usr/share/sgml/docbook/ldp
-export JADE_PUB=/usr/share/doc/openjade-1.3.1/pubtext
-
-or in .tcshrc:
-setenv SGML_CATALOG_FILES /etc/sgml/catalog
-setenv LDP_HOME /usr/share/sgml/docbook/ldp
-setenv JADE_PUB /usr/share/doc/openjade-1.3.1/pubtext
-
- If you have root access and want to set this up for anyone on your box,
-you can add those lines to /etc/profile for bash users and /etc/csh.login
-for tcsh users.
- Make sure you edit the paths in the above environment variables if those
-folders are anywhere else on your system (for example, the openjade version
-might change if you get a new version at some point).
-
- I suggest xemacs for editing your XML Docbook documents. The darn
-thing just works, and generally includes PSGML mode by default. Not to
-mention you can validate the SGML from right within it without having to
-remember the command-line syntax for nsgml (not that it's that hard
-anyway). If not, you can download psgml at
-http://www.sourceforge.net/projects/psgml.
-
- Another good editor is the latest releases of vim and gvim. Vim will
-recognize DocBook tags and give them a different color than unreconized tags.
+ I suggest xemacs for editing your SGML/XML Docbook documents. The darn
+thing just works, and generally includes PSGML mode by default. You can
+download psgml at http://www.sourceforge.net/projects/psgml.
==========
NOTES:
==========
Here are the commands I use to maintain this documentation.
- You MUST have DocBook 4.1.2 set up correctly in order for this to work.
+ You MUST have DocBook 4.1 set up correctly in order for this to work.
+ Substitute your own path to "ldp.dsl" for "$LDP_HOME".
- These commands can be run all at once using the ./makedocs.pl script.
To create HTML documentation:
bash$ cd html
bash$ jade -t sgml -i html -d $LDP_HOME/ldp.dsl\#html \
-$JADE_PUB/xml.dcl ../xml/Bugzilla-Guide.xml
+../sgml/Bugzilla-Guide.sgml
To create HTML documentation as a single big HTML file:
bash$ cd html
bash$ jade -V nochunks -t sgml -i html -d $LDP_HOME/ldp.dsl\#html \
-$JADE_PUB/xml.dcl ../xml/Bugzilla-Guide.xml >Bugzilla-Guide.html
+../sgml/Bugzilla-Guide.sgml >Bugzilla-Guide.html
To create TXT documentation as a single big TXT file:
bash$ cd txt
bash$ lynx -dump -nolist ../html/Bugzilla-Guide.html >Bugzilla-Guide.txt
-
Sincerely,
Matthew P. Barnson
The Bugzilla "Doc Knight"
- mbarnson@sisna.com
-
- with major edits by Dave Miller <justdave@syndicomm.com> based on
- experience setting this up on the Landfill test server.
+ barnboy@trilobyte.net
diff --git a/docs/en/xml/Bugzilla-Guide.xml b/docs/en/xml/Bugzilla-Guide.xml
index 30deb5c4a..59befaf0a 100644
--- a/docs/en/xml/Bugzilla-Guide.xml
+++ b/docs/en/xml/Bugzilla-Guide.xml
@@ -23,7 +23,7 @@
<!ENTITY bz-ver "2.14">
<!ENTITY bz-cvs-ver "2.15">
<!ENTITY bzg-date "August 10, 2001">
-<!ENTITY bzg-ver "2.14.0">
+<!ENTITY bzg-ver "2.14">
<!ENTITY bzg-cvs-ver "2.15.0">
<!ENTITY bzg-auth "Matthew P. Barnson">
<!ENTITY bzg-auth-email "<email>barnboy@NOSPAM.trilobyte.net</email>">
@@ -137,15 +137,6 @@ try to avoid clutter and feel free to waste space in the code to make it more re
</affiliation>
</collab>
- <editor>
- <firstname>I.</firstname>
- <surname>Freely</surname>
- <othername>P.</othername>
- <affiliation>
- <address><email>ipfreely@freely.eye-p.net</email></address>
- </affiliation>
- </editor>
-
</authorgroup>
<abstract>
@@ -165,6 +156,12 @@ try to avoid clutter and feel free to waste space in the code to make it more re
professional on operating system upon which you install
Bugzilla.
</para>
+ <para>
+ THIS DOCUMENTATION IS MAINTAINED IN DOCBOOK 4.1 SGML FORMAT.
+ IF YOU WISH TO MAKE CORRECTIONS, PLEASE MAKE THEM IN PLAIN
+ TEXT OR SGML DIFFS AGAINST THE SOURCE. I CANNOT ACCEPT
+ ADDITIONS TO THE GUIDE WRITTEN IN HTML!
+ </para>
</abstract>
diff --git a/docs/en/xml/about.xml b/docs/en/xml/about.xml
index d92fa9b30..89f7bb127 100644
--- a/docs/en/xml/about.xml
+++ b/docs/en/xml/about.xml
@@ -14,11 +14,10 @@
document you see today.
</para>
<para>
- Despite the lack of updates, Bugzilla is simply the best piece
- of bug-tracking software the world has ever seen. This document
- is intended to be the comprehensive guide to the installation,
- administration, maintenance, and use of the Bugzilla
- bug-tracking system.
+ Bugzilla is simply the best piece of bug-tracking software the
+ world has ever seen. This document is intended to be the
+ comprehensive guide to the installation, administration,
+ maintenance, and use of the Bugzilla bug-tracking system.
</para>
<para>
This release of the Bugzilla Guide is the
diff --git a/docs/en/xml/administration.xml b/docs/en/xml/administration.xml
index 0f290da31..54f984fbc 100644
--- a/docs/en/xml/administration.xml
+++ b/docs/en/xml/administration.xml
@@ -8,18 +8,21 @@
</subtitle>
<para>
- So you followed the installation instructions to the letter, and
- just logged into bugzilla with your super-duper god account and
- you are sitting at the query screen. Yet, you have nothing to
- query. Your first act of business needs to be to setup the
- operating parameters for bugzilla.
+ So you followed <quote><xref linkend="installation"></quote> to the
+ letter, and logged into Bugzilla for the very first time with your
+ super-duper god account. You sit, contentedly staring at the
+ Bugzilla Query Screen, the worst of the whole mad business of
+ installing this terrific program behind you. It seems, though, you
+ have nothing yet to query! Your first act of business should be to
+ setup the operating parameters for Bugzilla so you can get busy
+ getting data into your bug tracker.
</para>
<section id="postinstall-check">
<title>Post-Installation Checklist</title>
<para>
- After installation, follow the checklist below to ensure that
- you have a successful installation. If you do not see a
+ After installation, follow the checklist below to help ensure
+ that you have a successful installation. If you do not see a
recommended setting for a parameter, consider leaving it at the
default while you perform your initial tests on your Bugzilla
setup.
@@ -30,47 +33,80 @@
<procedure>
<step>
<para>
- Bring up "editparams.cgi" in your web browser. For
- instance, to edit parameters at mozilla.org, the URL would
- be <ulink url="http://bugzilla.mozilla.org/editparams.cgi">
- http://bugzilla.mozilla.org/editparams.cgi</ulink>, also
- available under the "edit parameters" link on your query
- page.
+ Bring up <filename>editparams.cgi</filename> in your web
+ browser. This should be available as the <quote>edit
+ parameters</quote> link from any Bugzilla screen once you
+ have logged in.
</para>
</step>
<step>
+ <para>The <quote>maintainer</quote> is the email address of
+ the person responsible for maintaining this Bugzilla
+ installation. The maintainer need not be a valid Bugzilla
+ user. Error pages, error emails, and administrative mail
+ will be sent with the maintainer as the return email
+ address.</para>
<para>
- Set "maintainer" to <emphasis>your</emphasis> email address.
+ Set <quote>maintainer</quote> to <emphasis>your</emphasis> email address.
This allows Bugzilla's error messages to display your email
address and allow people to contact you for help.
</para>
</step>
<step>
+ <para>The <quote>urlbase</quote> parameter defines the fully
+ qualified domain name and web server path to your Bugzilla
+ installation.</para>
<para>
- Set "urlbase" to the URL reference for your Bugzilla
- installation. If your bugzilla query page is at
- http://www.foo.com/bugzilla/query.cgi, your url base is
- http://www.foo.com/bugzilla/
+ For example, if your bugzilla query page is
+ http://www.foo.com/bugzilla/query.cgi, set your
+ <quote>urlbase</quote> is http://www.foo.com/bugzilla/.
</para>
</step>
<step>
+ <para><quote>usebuggroups</quote> dictates whether or not to
+ implement group-based security for Bugzilla. If set,
+ Bugzilla bugs can have an associated groupmask defining
+ which groups of users are allowed to see and edit the
+ bug.</para>
<para>
Set "usebuggroups" to "on" <emphasis>only</emphasis> if you
- need to restrict access to products. I suggest leaving this
- parameter <emphasis>off</emphasis> while initially testing
- your Bugzilla.
+ may wish to restrict access to products. I suggest leaving
+ this parameter <emphasis>off</emphasis> while initially
+ testing your Bugzilla.
</para>
</step>
<step>
<para>
- Set "usebuggroupsentry" to "on" if you want to restrict
- access to products. Once again, if you are simply testing
+ <quote>usebuggroupsentry</quote>, when set to
+ <quote>on</quote>, requires that all bugs have an associated
+ groupmask when submitted. This parameter is made for those
+ installations where product isolation is a necessity.
+ </para>
+ <para>
+ Set "usebuggroupsentry" to "on" if you absolutely need to
+ restrict access to bugs from the moment they are submitted
+ through resolution. Once again, if you are simply testing
your installation, I suggest against turning this parameter
on; the strict security checking may stop you from being
able to modify your new entries.
</para>
</step>
<step>
+ <para>
+ You run into an interesting problem when Bugzilla reaches a
+ high level of continuous activity. MySQL supports only
+ table-level write locking. What this means is that if
+ someone needs to make a change to a bug, they will lock the
+ entire table until the operation is complete. Locking for
+ write also blocks reads until the write is complete. The
+ <quote>shadowdb</quote> parameter was designed to get around
+ this limitation. While only a single user is allowed to
+ write to a table at a time, reads can continue unimpeded on
+ a read-only shadow copy of the database. Although your
+ database size will double, a shadow database can cause an
+ enormous performance improvement when implemented on
+ extremely high-traffic Bugzilla databases.
+ </para>
<para>
Set "shadowdb" to "bug_shadowdb" if you will be running a
*very* large installation of Bugzilla. The shadow database
@@ -79,15 +115,19 @@
<note>
<para>
Enabling "shadowdb" can adversely affect the stability
- of your installation of Bugzilla. You may frequently
- need to manually synchronize your databases, or schedule
- nightly syncs via "cron"
+ of your installation of Bugzilla. You should regularly
+ check that your database is in sync. It is often
+ advisable to force a shadow database sync nightly via
+ <quote>cron</quote>.
</para>
</note> Once again, in testing you should avoid this option
-- use it if or when you <emphasis>need</emphasis> to use
it, and have repeatedly run into the problem it was designed
to solve -- very long wait times while attempting to commit
- a change to the database.
+ a change to the database. Mozilla.org began needing
+ <quote>shadowdb</quote> when they reached around 40,000
+ Bugzilla users with several hundred Bugzilla bug changes and
+ comments per day.
</para>
<para>
If you use the "shadowdb" option, it is only natural that
@@ -97,6 +137,18 @@
</para>
</step>
<step>
+ <para><quote>headerhtml</quote>, <quote>footerhtml</quote>,
+ <quote>errorhtml</quote>, <quote>bannerhtml</quote>, and
+ <quote>blurbhtml</quote> are all templates which control
+ display of headers, footers, errors, banners, and additional
+ data. We could go into some detail regarding the usage of
+ these, but it is really best just to monkey around with them
+ a bit to see what they do. I strongly recommend you copy
+ your <filename>data/params</filename> file somewhere safe
+ before playing with these values, though. If they are
+ changed dramatically, it may make it impossible for you to
+ display Bugzilla pages to fix the problem until you have
+ restored your <filename>data/params</filename> file.</para>
<para>
If you have custom logos or HTML you must put in place to
fit within your site design guidelines, place the code in
@@ -105,15 +157,20 @@
<note>
<para>
The "headerhtml" text box is the HTML printed out
- <emphasis>before</emphasis> any other code on the page.
- If you have a special banner, put the code for it in
- "bannerhtml". You may want to leave these settings at
- the defaults initially.
+ <emphasis>before</emphasis> any other code on the page,
+ except the CONTENT-TYPE header sent by the Bugzilla
+ engine. If you have a special banner, put the code for
+ it in "bannerhtml". You may want to leave these settings
+ at the defaults initially.
</para>
</note>
</para>
</step>
<step>
+ <para><quote>passwordmail</quote> is rather simple. Every
+ time a user creates an account, the text of this parameter
+ is read as the text to send to the new user along with their
+ password message.</para>
<para>
Add any text you wish to the "passwordmail" parameter box.
For instance, many people choose to use this box to give a
@@ -121,20 +178,32 @@
</para>
</step>
<step>
- <para>
- Ensure "newemailtech" is "on". Your users will thank you.
- This is the default in the post-2.12 world, and is only an
- issue if you are upgrading.
- </para>
- </step>
- <step>
+ <para><quote>useqacontact</quote> allows you to define an
+ email address for each component, in addition to that of the
+ default owner, who will be sent carbon copies of incoming
+ bugs. The critical difference between a QA Contact and an
+ Owner is that the QA Contact follows the component. If you
+ reassign a bug from component A to component B, the QA
+ Contact for that bug will change with the reassignment,
+ regardless of owner.</para>
+ <para><quote>usestatuswhiteboard</quote> defines whether you
+ wish to have a free-form, overwritable field associated with
+ each bug. The advantage of the Status Whiteboard is that it
+ can be deleted or modified with ease, and provides an
+ easily-searchable field for indexing some bugs that have
+ some trait in common. Many people will put <quote>help
+ wanted</quote>, <quote>stalled</quote>, or <quote>waiting
+ on reply from somebody</quote> messages into the Status
+ Whiteboard field so those who peruse the bugs are aware of
+ their status even more than that which can be indicated by
+ the Resolution fields.</para>
<para>
Do you want to use the QA Contact ("useqacontact") and
status whiteboard ("usestatuswhiteboard") fields? These
fields are useful because they allow for more flexibility,
particularly when you have an existing Quality Assurance
and/or Release Engineering team, but they may not be needed
- for smaller installations.
+ for many smaller installations.
</para>
</step>
<step>
@@ -144,14 +213,22 @@
they have untouched new bugs. If you do not plan to use
this feature, simply do not set up the whining cron job
described in the installation instructions, or set this
- value to "0".
+ value to "0" (never whine).
</para>
</step>
<step>
+ <para><quote>commenton</quote> fields allow you to dictate
+ what changes can pass without comment, and which must have a
+ comment from the person who changed them. Often,
+ administrators will allow users to add themselves to the CC
+ list, accept bugs, or change the Status Whiteboard without
+ adding a comment as to their reasons for the change, yet
+ require that most other changes come with an
+ explanation.</para>
<para>
Set the "commenton" options according to your site policy.
It is a wise idea to require comments when users resolve,
- reassign, or reopen bugs.
+ reassign, or reopen bugs at the very least.
<note>
<para>
It is generally far better to require a developer
@@ -164,12 +241,28 @@
</para>
</step>
<step>
+ <para>The <quote>supportwatchers</quote> option can be an
+ exceptionally powerful tool in the hands of a power Bugzilla
+ user. By enabling this option, you allow users to receive
+ email updates whenever other users receive email updates.
+ This is, of course, subject to the groupset restrictions on
+ the bug; if the <quote>watcher</quote> would not normally be
+ allowed to view a bug, the watcher cannot get around the
+ system by setting herself up to watch the bugs of someone
+ with bugs outside her priveleges. She would still only
+ receive email updates for those bugs she could normally
+ view.</para>
+ <para>For Bugzilla sites which require strong inter-Product
+ security to prevent snooping, watchers are not a good
+ idea.</para>
<para>
- Set "supportwatchers" to "On". This feature is helpful for
- team leads to monitor progress in their respective areas,
- and can offer many other benefits, such as allowing a
- developer to pick up a former engineer's bugs without
- requiring her to change all the information in the bug.
+ However, for most sites you should set
+ <quote>supportwatchers</quote> to "On". This feature is
+ helpful for team leads to monitor progress in their
+ respective areas, and can offer many other benefits, such as
+ allowing a developer to pick up a former engineer's bugs
+ without requiring her to change all the information in the
+ bug.
</para>
</step>
</procedure>
@@ -205,6 +298,9 @@
groupset=0x7ffffffffffffff where login_name = "(user's
login name)"; </command>
</para>
+ <para>Yes, that is <emphasis>fourteen</emphasis>
+ <quote>f</quote>'s. A whole lot of f-ing going on if you
+ want to create a new administator.</para>
</tip>
</section>
@@ -269,11 +365,11 @@
right-hand side of the text entry box. You can match
what you type as a case-insensitive substring (the
default) of all users on your system, a case-sensitive
- regular expression (please see the "man regexp" manual
- page for details on regular expression syntax), or a
- <emphasis>reverse</emphasis> regular expression match,
- where every user name which does NOT match the regular
- expression is selected.
+ regular expression (please see the <command>man
+ regexp</command> manual page for details on regular
+ expression syntax), or a <emphasis>reverse</emphasis>
+ regular expression match, where every user name which
+ does NOT match the regular expression is selected.
</para>
</tip>
</listitem>
@@ -292,10 +388,14 @@
<para>
Adding a user this way will <emphasis>not</emphasis>
send an email informing them of their username and
- password. In general, it is preferable to log out and
- use the "New Account" button to create users, as it
- will pre-populate all the required fields and also
- notify the user of her account name and password.
+ password. While useful for creating dummy accounts
+ (watchers which shuttle mail to another system, for
+ instance, or email addresses which are a mailing
+ list), in general it is preferable to log out and use
+ the <quote>New Account</quote> button to create users,
+ as it will pre-populate all the required fields and
+ also notify the user of her account name and
+ password.
</para>
</note>
</listitem>
@@ -317,6 +417,11 @@
Don't disable your own administrative account, or you
will hate life!
</para>
+ <para>At this time, <quote>Disabled Text</quote> does not
+ prevent a user from using the email interface. If you
+ have the email interface enabled, they can still
+ continue to submit bugs and comments that way. We need
+ a patch to fix this.</para>
</warning>
</para>
</section>
@@ -350,9 +455,8 @@
</listitem>
<listitem>
<para>
- <emphasis>Password</emphasis>: You will only see
- asterisks in versions of Bugzilla newer than 2.10 or
- early 2.11. You can change the user password here.
+ <emphasis>Password</emphasis>: You can change the user
+ password here. It is normal to only see asterisks.
</para>
</listitem>
<listitem>
diff --git a/docs/en/xml/glossary.xml b/docs/en/xml/glossary.xml
index 71ba2dd36..faa4d1781 100644
--- a/docs/en/xml/glossary.xml
+++ b/docs/en/xml/glossary.xml
@@ -26,9 +26,16 @@
<glossdiv id="gloss_a">
<title>A</title>
<glossentry>
- <glossterm>There are no entries for A</glossterm>
+ <glossterm>Apache</glossterm>
<glossdef>
- <para></para>
+ <para>In this context, Apache is the web server most
+ commonly used for serving up
+ <glossterm>Bugzilla</glossterm> pages. Contrary to
+ popular belief, the apache web server has nothing to do
+ with the ancient and noble Native American tribe, but
+ instead derived its name from the fact that it was
+ <quote>a patchy</quote> version of the original
+ <acronym>NCSA</acronym> world-wide-web server.</para>
</glossdef>
</glossentry>
</glossdiv>
@@ -70,8 +77,77 @@
the needs of the organization using it, though.</para>
</glossdef>
</glossentry>
+
+ <glossentry>
+ <glossterm>Bugzilla</glossterm>
+ <glossdef>
+ <para>
+ Bugzilla is the industry-standard bug tracking system. It
+ is quite popular among Open Source enthusiasts.
+ </para>
+ </glossdef>
+ </glossentry>
+ </glossdiv>
+
+ <glossdiv id="gloss_c">
+ <title></title>
+ <glossentry id="gloss_component">
+ <glossterm>Component</glossterm>
+ <glossdef>
+ <para>
+ A Component is a subsection of a Product. It should be a
+ narrow category, tailored to your organization. All
+ Products must contain at least one Component (and, as a
+ matter of fact, creating a Product with no Components will
+ create an error in Bugzilla).
+ </para>
+ </glossdef>
+ </glossentry>
+ <glossentry id="gloss_cpan">
+ <glossterm><acronym>CPAN</acronym></glossterm>
+ <glossdef>
+ <para><acronym>CPAN</acronym> stands for the
+ <quote>Comprehensive Perl Archive Network</quote>. CPAN
+ maintains a large number of extremely useful
+ <glossterm>Perl</glossterm> modules. By themselves, Perl
+ modules generally do nothing, but when used as part of a
+ larger program, they provide much-needed algorithms and
+ functionality.</para>
+ </glossdef>
+ </glossentry>
</glossdiv>
+ <glossdiv id="gloss_d">
+ <title>D</title>
+ <glossentry>
+ <glossterm>daemon</glossterm>
+ <glossdef>
+ <para>A daemon is a computer program which runs in the
+ background. In general, most daemons are started at boot
+ time via System V init scripts, or through RC scripts on
+ BSD-based systems. <glossterm>mysqld</glossterm>, the
+ MySQL server, and <glossterm>apache</glossterm>, a web
+ server, are generally run as daemons.</para>
+ </glossdef>
+ </glossentry>
+ </glossdiv>
+
+ <glossdiv id="gloss_g">
+ <title></title>
+ <glossentry>
+ <glossterm>Groups</glossterm>
+ <glossdef>
+ <para>The word <quote>Groups</quote> has a very special
+ meaning to Bugzilla. Bugzilla's main security mechanism
+ comes by lumping users into groups, and assigning those
+ groups certain privileges to
+ <glossterm>Products</glossterm> and
+ <glossterm>Components</glossterm> in the
+ <glossterm>Bugzilla</glossterm> database.</para>
+ </glossdef>
+ </glossentry>
+ </glossdiv>
+
<glossdiv id="gloss_i">
<title>I</title>
<glossentry id="gloss_infiniteloop">
@@ -81,7 +157,22 @@
</glossdef>
</glossentry>
</glossdiv>
-
+
+ <glossdiv id="gloss_m">
+ <title>M</title>
+ <glossentry>
+ <glossterm>mysqld</glossterm>
+ <glossdef>
+ <para>mysqld is the name of the
+ <glossterm>daemon</glossterm> for the MySQL database. In
+ general, it is invoked automatically through the use of
+ the System V init scripts on GNU/Linux and AT&amp;T System
+ V-based systems, such as Solaris and HP/UX, or through the
+ RC scripts on BSD-based systems.</para>
+ </glossdef>
+ </glossentry>
+ </glossdiv>
+
<glossdiv id="gloss_p">
<title>P</title>
<glossentry>
@@ -108,6 +199,17 @@
</example>
</glossdef>
</glossentry>
+ <glossentry>
+ <glossterm>Perl</glossterm>
+ <glossdef>
+ <para>First written by Larry Wall, Perl is a remarkable
+ program language. It has the benefits of the flexibility
+ of an interpreted scripting language (such as shell
+ script), combined with the speed and power of a compiled
+ language, such as C. <glossterm>Bugzilla</glossterm> is
+ maintained in Perl.</para>
+ </glossdef>
+ </glossentry>
</glossdiv>
<glossdiv id="gloss_q">
@@ -129,8 +231,8 @@
<glossdiv id="gloss_r">
<title>R</title>
- <glossentry>
- <glossterm id="gloss_recursion">Recursion</glossterm>
+ <glossentry id="gloss_recursion" xreflabel="Recursion">
+ <glossterm>Recursion</glossterm>
<glossdef>
<para>The property of a function looking back at itself for
something. <quote>GNU</quote>, for instance, stands for
@@ -140,10 +242,52 @@
</glossdef>
</glossentry>
</glossdiv>
+
+ <glossdiv id="gloss_s">
+ <title>S</title>
+ <glossentry>
+ <glossterm><acronym>SGML</acronym></glossterm>
+ <glossdef>
+ <para><acronym>SGML</acronym> stands for <quote>Standard
+ Generalized Markup Language</quote>. Created in the
+ 1980's to provide an extensible means to maintain
+ documentation based upon content instead of presentation,
+ <acronym>SGML</acronym> has withstood the test of time as
+ a robust, powerful language.
+ <glossterm><acronym>XML</acronym></glossterm> is the
+ <quote>baby brother</quote> of SGML; any valid
+ <acronym>XML</acronym> document it, by definition, a valid
+ <acronym>SGML</acronym> document. The document you are
+ reading is written and maintained in
+ <acronym>SGML</acronym>, and is also valid
+ <acronym>XML</acronym> if you modify the Document Type
+ Definition.</para>
+ </glossdef>
+ </glossentry>
+ </glossdiv>
+
+ <glossdiv id="gloss_t">
+ <title>T</title>
+ <glossentry id="gloss_target_milestone" xreflabel="Target Milestone">
+ <glossterm>Target Milestone</glossterm>
+ <glossdef>
+ <para>
+ Target Milestones are Product goals. They are
+ configurable on a per-Product basis. Most software
+ development houses have a concept of
+ <quote>milestones</quote> where the people funding a
+ project expect certain functionality on certain dates.
+ Bugzilla facilitates meeting these milestones by giving
+ you the ability to declare by which milestone a bug will be
+ fixed, or an enhancement will be implemented.
+ </para>
+ </glossdef>
+ </glossentry>
+ </glossdiv>
<glossdiv id="gloss_z">
<title>Z</title>
- <glossentry>
+ <glossentry id="zarro-boogs-found" xreflabel="Zarro Boogs Found">
<glossterm>Zarro Boogs Found</glossterm>
<glossdef>
<para>This is the cryptic response sent by Bugzilla when a
diff --git a/docs/en/xml/installation.xml b/docs/en/xml/installation.xml
index dfbc35071..547d466ba 100644
--- a/docs/en/xml/installation.xml
+++ b/docs/en/xml/installation.xml
@@ -1,6 +1,6 @@
<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> -->
- <chapter id="installation">
+ <chapter id="installation" xreflabel="Bugzilla Installation">
<title>Installation</title>
<para>
These installation instructions are presented assuming you are
@@ -50,6 +50,7 @@
refer to these documents when installing, configuring, and
maintaining your Bugzilla installation.
</member>
+
</simplelist>
<warning>
@@ -108,8 +109,7 @@
the CPAN dependencies listed below, and are running the very
most recent version of Perl and MySQL (both the executables
and development libraries) on your system, check out
- Bundle::Bugzilla in <xref
- linkend="bundlebugzilla"></para>
+ Bundle::Bugzilla in <xref linkend="bundlebugzilla"></para>
</note>
<para>
The software packages necessary for the proper running of bugzilla are:
@@ -185,39 +185,64 @@
attack.
</para>
</warning>
+ <note>
+ <para>Linux-Mandrake 8.0, the author's test system, includes
+ every required and optional library for Bugzilla. The
+ easiest way to install them is by using the
+ <filename>urpmi</filename> utility. If you follow these
+ commands, you should have everything you need for
+ Bugzilla, and <filename>checksetup.pl</filename> should
+ not complain about any missing libraries. You may already
+ have some of these installed.</para>
+ <simplelist>
+ <member><prompt>bash#</prompt><command> urpmi
+ perl-mysql</command></member>
+ <member><prompt>bash#</prompt><command> urpmi
+ perl-chart</command></member>
+ <member><prompt>bash#</prompt><command> urpmi
+ perl-gd</command></member>
+ <member><prompt>bash#</prompt><command> urpmi
+ perl-MailTools</command> (for Bugzilla email
+ integration)</member>
+ <member><prompt>bash#</prompt><command> urpmi
+ apache-modules</command></member>
+ </simplelist>
+ </note>
</para>
</section>
<section id="install-mysql">
<title>Installing MySQL Database</title>
<para>
- Visit MySQL homepage at http://www.mysql.com/ and grab the
- latest stable release of the server. Both binaries and source
- are available and which you get shouldn't matter. Be aware
- that many of the binary versions of MySQL store their data
- files in /var which on many installations (particularly common
- with linux installations) is part of a smaller root partition.
- If you decide to build from sources you can easily set the
- dataDir as an option to configure.
+ Visit MySQL homepage at <ulink
+ url="http://www.mysql.com">www.mysql.com</ulink> and grab the latest stable release of the server. Many of the binary versions of MySQL store their data files in <filename>/var</filename> which is often part of a smaller root partition. If you decide to build from sources you can easily set the dataDir as an option to <filename>configure</filename>.
</para>
<para>
- If you've installed from source or non-package (RPM, deb,
- etc.) binaries you'll want to make sure to add mysqld to your
+ If you install from source or non-package (RPM, deb, etc.)
+ binaries you need to add
+ <firstterm>mysqld</firstterm> to your
init scripts so the server daemon will come back up whenever
- your machine reboots. You also may want to edit those init
- scripts, to make sure that mysqld will accept large packets.
- By default, mysqld is set up to only accept packets up to 64K
- long. This limits the size of attachments you may put on
- bugs. If you add something like "-O max_allowed_packet=1M" to
- the command that starts mysqld (or safe_mysqld), then you will
- be able to have attachments up to about 1 megabyte.
+ your machine reboots. Further discussion of UNIX init
+ sequences are beyond the scope of this guide.
+ <note>
+ <para>You should have your init script start
+ <glossterm>mysqld</glossterm> with the ability to accept
+ large packets. By default, <filename>mysqld</filename>
+ only accepts packets up to 64K long. This limits the size
+ of attachments you may put on bugs. If you add <option>-O
+ max_allowed_packet=1M</option> to the command that starts
+ <filename>mysqld</filename> (or
+ <filename>safe_mysqld</filename>), then you will be able
+ to have attachments up to about 1 megabyte.</para>
+ </note>
+
</para>
<note>
<para>
If you plan on running Bugzilla and MySQL on the same
- machine, consider using the "--skip-networking" option in
- the init script. This enhances security by preventing
- network access to MySQL.
+ machine, consider using the <option>--skip-networking</option>
+ option in the init script. This enhances security by
+ preventing network access to MySQL.
</para>
</note>
</section>
@@ -260,9 +285,10 @@
<tip id="bundlebugzilla" xreflabel="Using Bundle::Bugzilla instead of manually installing Perl modules">
<para>
You can skip the following Perl module installation steps by
- installing "Bundle::Bugzilla" from CPAN, which includes
- them. All Perl module installation steps require you have an
- active Internet connection. If you wish to use
+ installing <productname>Bundle::Bugzilla</productname> from
+ <glossterm linkend="gloss_cpan">CPAN</glossterm>, which
+ includes them. All Perl module installation steps require
+ you have an active Internet connection. If you wish to use
Bundle::Bugzilla, however, you must be using the latest
version of Perl (at this writing, version &perl-ver;)
</para>
@@ -293,7 +319,7 @@
Like almost all Perl modules DBI can be found on the Comprehensive Perl
Archive Network (CPAN) at http://www.cpan.org. The CPAN servers have a
real tendency to bog down, so please use mirrors. The current location
- at the time of this writing (02/17/99) can be found in Appendix A.
+ at the time of this writing can be found in <xref linkend="downloadlinks">.
</para>
<para>
Quality, general Perl module installation instructions can be found on
@@ -370,9 +396,11 @@
hurt anything.
</para>
<para>
- Data::Dumper is used by the MySQL-related Perl modules. It can be
- found on CPAN (link in Appendix A) and can be installed by following
- the same four step make sequence used for the DBI module.
+ Data::Dumper is used by the MySQL-related Perl modules. It
+ can be found on CPAN (see <xref linkend="downloadlinks">) and
+ can be
+ installed by following the same four step make sequence used
+ for the DBI module.
</para>
</section>
@@ -414,37 +442,42 @@
<section>
<title>TimeDate Perl Module Collection</title>
<para>
- Many of the more common date/time/calendar related Perl modules have
- been grouped into a bundle similar to the MySQL modules bundle. This
- bundle is stored on the CPAN under the name TimeDate. A link
- link may be found in Appendix B, Software Download Links.
- The component module we're
- most interested in is the Date::Format module, but installing all of them
- is probably a good idea anyway. The standard Perl module installation
- instructions should work perfectly for this simple package.
+ Many of the more common date/time/calendar related Perl
+ modules have been grouped into a bundle similar to the MySQL
+ modules bundle. This bundle is stored on the CPAN under the
+ name TimeDate (see link: <xref linkend="downloadlinks">). The
+ component module we're most interested in is the Date::Format
+ module, but installing all of them is probably a good idea
+ anyway. The standard Perl module installation instructions
+ should work perfectly for this simple package.
</para>
</section>
<section>
<title>GD Perl Module (1.8.3)</title>
<para>
- The GD library was written by Thomas Boutell a long while ago to
- programatically generate images in C. Since then it's become almost a
- defacto standard for programatic image construction. The Perl bindings
- to it found in the GD library are used on a million web pages to generate
- graphs on the fly. That's what bugzilla will be using it for so you'd
- better install it if you want any of the graphing to work.
+ The GD library was written by Thomas Boutell a long while
+ ago to programatically generate images in C. Since then it's
+ become the defacto standard for programatic image
+ construction. The Perl bindings to it found in the GD library
+ are used on millions of web pages to generate graphs on the
+ fly. That's what bugzilla will be using it for so you must
+ install it if you want any of the graphing to work.
</para>
<para>
- Actually bugzilla uses the Graph module which relies on GD itself,
- but isn't that always the way with OOP. At any rate, you can find the
- GD library on CPAN (link in Appendix B, Software Download Links).
+ Actually bugzilla uses the Graph module which relies on GD
+ itself. Isn't that always the way with object-oriented
+ programming? At any rate, you can find the GD library on CPAN
+ in <xref linkend="downloadlinks">.
</para>
<note>
<para>
- The Perl GD library requires some other libraries that may or may not be
- installed on your system, including "libpng" and "libgd". The full requirements
- are listed in the Perl GD library README. Just realize that if compiling GD fails,
- it's probably because you're missing a required library.
+ The Perl GD library requires some other libraries that may
+ or may not be installed on your system, including
+ <classname>libpng</classname> and
+ <classname>libgd</classname>. The full requirements are
+ listed in the Perl GD library README. Just realize that if
+ compiling GD fails, it's probably because you're missing a
+ required library.
</para>
</note>
</section>
@@ -453,62 +486,78 @@
<title>Chart::Base Perl Module (0.99c)</title>
<para>
The Chart module provides bugzilla with on-the-fly charting
- abilities. It can be installed in the usual fashion after it has been
- fetched from CPAN where it is found as the Chart-x.x... tarball in a
- directory to be listed in Appendix B, "Software Download Links".
- Note that as with the GD perl
- module, only the version listed above, or newer, will work.
- Earlier
- versions used GIF's, which are no longer supported by the latest
- versions of GD.
+ abilities. It can be installed in the usual fashion after it
+ has been fetched from CPAN where it is found as the
+ Chart-x.x... tarball, linked in <xref linkend="downloadlinks">. Note that
+ as with the GD perl module, only the version listed above, or
+ newer, will work. Earlier versions used GIF's, which are no
+ longer supported by the latest versions of GD.
</para>
</section>
<section>
<title>DB_File Perl Module</title>
<para>
- DB_File is a module which allows Perl programs to make use of the facilities provided by
- Berkeley DB version 1.x. This module is required by collectstats.pl which is used for
- bug charting. If you plan to make use of bug charting, you must install this module.
+ DB_File is a module which allows Perl programs to make use
+ of the facilities provided by Berkeley DB version 1.x. This
+ module is required by collectstats.pl which is used for bug
+ charting. If you plan to make use of bug charting, you must
+ install this module.
</para>
</section>
<section>
<title>HTTP Server</title>
<para>
- You have a freedom of choice here - Apache, Netscape or any other
- server on UNIX would do. You can easily run the web server on a different
- machine than MySQL, but need to adjust the MySQL "bugs" user permissions
- accordingly.
+ You have a freedom of choice here - Apache, Netscape or any
+ other server on UNIX would do. You can easily run the web
+ server on a different machine than MySQL, but need to adjust
+ the MySQL <quote>bugs</quote> user permissions accordingly.
+ <note>
+ <para>I strongly recommend Apache as the web server to use.
+ The Bugzilla Guide installation instructions, in general,
+ assume you are using Apache. As more users use different
+ webservers and send me information on the peculiarities of
+ installing using their favorite webserver, I will provide
+ notes for them.</para>
+ </note>
</para>
<para>
- You'll want to make sure that your web server will run any file
- with the .cgi extension as a cgi and not just display it. If you're using
- apache that means uncommenting the following line in the srm.conf file:
- <computeroutput>AddHandler cgi-script .cgi</computeroutput>
+ You'll want to make sure that your web server will run any
+ file with the .cgi extension as a cgi and not just display it.
+ If you're using apache that means uncommenting the following
+ line in the srm.conf file:
+ <programlisting>
+AddHandler cgi-script .cgi
+ </programlisting>
</para>
<para>
- With apache you'll also want to make sure that within the access.conf
- file the line:
- <computeroutput>
- Options ExecCGI
- </computeroutput>
- is in the stanza that covers the directories you intend to put the bugzilla
- .html and .cgi files into.
+ With apache you'll also want to make sure that within the
+ access.conf file the line:
+ <programlisting>
+Options ExecCGI
+</programlisting>
+ is in the stanza that covers the directories into which
+ you intend to put the bugzilla .html and .cgi files.
</para>
+ <note>
<para>
- If you are using a newer version of Apache, both of the above lines will be
- (or will need to be) in the httpd.conf file, rather than srm.conf or
- access.conf.
+ Users of newer versions of Apache will generally find both
+ of the above lines will be in the httpd.conf file, rather
+ than srm.conf or access.conf.
</para>
+ </note>
<warning>
<para>
- There are two critical directories and a file that should not be a served by
- the HTTP server. These are the <quote>data</quote> and <quote>shadow</quote>
- directories and the
- <quote>localconfig</quote> file. You should configure your HTTP server to not serve
- content from these files. Failure to do so will expose critical passwords
- and other data. Please see <xref linkend="htaccess"> for details.
+ There are important files and directories that should not
+ be a served by the HTTP server. These are most files in the
+ <quote>data</quote> and <quote>shadow</quote> directories
+ and the <quote>localconfig</quote> file. You should
+ configure your HTTP server to not serve content from these
+ files. Failure to do so will expose critical passwords and
+ other data. Please see <xref linkend="htaccess"> for details
+ on how to do this for Apache. I appreciate notes on how to
+ get this same functionality using other webservers.
</para>
</warning>
</section>
@@ -516,59 +565,65 @@
<section>
<title>Installing the Bugzilla Files</title>
<para>
- You should untar the Bugzilla files into a directory that you're
- willing to make writable by the default web server user (probably
- <quote>nobody</quote>). You may decide to put the files off of the main web space
- for your web server or perhaps off of /usr/local with a symbolic link
- in the web space that points to the bugzilla directory. At any rate,
- just dump all the files in the same place (optionally omitting the CVS
- directories if they were accidentally tarred up with the rest of Bugzilla)
- and make sure you can access the files in that directory through your
- web server.
+ You should untar the Bugzilla files into a directory that
+ you're willing to make writable by the default web server user
+ (probably <quote>nobody</quote>). You may decide to put the
+ files off of the main web space for your web server or perhaps
+ off of <filename>/usr/local</filename> with a symbolic link in
+ the web space that points to the Bugzilla directory. At any
+ rate, just dump all the files in the same place, and make sure
+ you can access the files in that directory through your web
+ server.
</para>
<tip>
<para>
If you symlink the bugzilla directory into your Apache's
- HTML heirarchy, you may receive "Forbidden" errors unless you
- add the "FollowSymLinks" directive to the &lt;Directory&gt; entry
- for the HTML root.
+ HTML heirarchy, you may receive
+ <errorname>Forbidden</errorname> errors unless you add the
+ <quote>FollowSymLinks</quote> directive to the
+ &lt;Directory&gt; entry for the HTML root.
</para>
</tip>
<para>
- Once all the files are in a web accessible directory, make that
- directory writable by your webserver's user (which may require just
- making it world writable). This is a temporary step until you run
- the post-install <quote>checksetup.pl</quote> script, which locks down your
- installation.
- </para>
- <para>
- Lastly, you'll need to set up a symbolic link to /usr/bonsaitools/bin/perl
- for the correct location of your perl executable (probably /usr/bin/perl).
- Otherwise you must hack all the .cgi files to change where they look
- for perl. To make future upgrades easier, you should use the symlink
- approach.
- <example>
- <title>Setting up bonsaitools symlink</title>
- <para>
- Here's how you set up the Perl symlink on Linux to make Bugzilla work.
- Your mileage may vary; if you are running on Solaris, you probably need to subsitute
- <quote>/usr/local/bin/perl</quote> for <quote>/usr/bin/perl</quote>
- below; if on certain other UNIX systems,
- Perl may live in weird places like <quote>/opt/perl</quote>. As root, run these commands:
- <programlisting>
-bash# mkdir /usr/bonsaitools
-bash# mkdir /usr/bonsaitools/bin
+ Once all the files are in a web accessible directory, make
+ that directory writable by your webserver's user. This is a
+ temporary step until you run the post-install
+ <filename>checksetup.pl</filename> script, which locks down your
+ installation.
+ </para>
+ <para>
+ Lastly, you'll need to set up a symbolic link to
+ <filename>/usr/bonsaitools/bin/perl</filename> for the correct
+ location of your perl executable (probably
+ <filename>/usr/bin/perl</filename>). Otherwise you must hack
+ all the .cgi files to change where they look for perl, or use
+ <xref linkend="setperl">, found in
+ <xref linkend="patches">. I suggest using the symlink
+ approach for future release compatability.
+ <example>
+ <title>Setting up bonsaitools symlink</title>
+ <para>
+ Here's how you set up the Perl symlink on Linux to make
+ Bugzilla work. Your mileage may vary. For some UNIX
+ operating systems, you probably need to subsitute
+ <quote>/usr/local/bin/perl</quote> for
+ <quote>/usr/bin/perl</quote> below; if on certain other
+ UNIX systems, Perl may live in weird places like
+ <quote>/opt/perl</quote>. As root, run these commands:
+ <programlisting>
+bash# mkdir /usr/bonsaitools
+bash# mkdir /usr/bonsaitools/bin
bash# ln -s /usr/bin/perl /usr/bosaitools/bin/perl
- </programlisting>
- </para>
- </example>
- <tip>
- <para>
- If you don't have root access to set this symlink up,
+ </programlisting>
+ </para>
+ </example>
+ <tip>
+ <para>
+ If you don't have root access to set this symlink up,
check out the
- <xref linkend="setperl">, listed in <xref linkend="patches">.
- It will change the path to perl in all your Bugzilla files for you.
- </para>
+ <xref linkend="setperl">, listed in <xref
+ linkend="patches">. It will change the path to perl in all your Bugzilla files for you.
+ </para>
</tip>
</para>
</section>
@@ -581,10 +636,11 @@ bash# ln -s /usr/bin/perl /usr/bosaitools/bin/perl
quality bug tracker.
</para>
<para>
- First, you'll want to fix MySQL permissions to allow access from
- Bugzilla. For the purpose of this Installation section, the Bugzilla username
- will be "bugs", and will have minimal permissions.
-
+ First, you'll want to fix MySQL permissions to allow access
+ from Bugzilla. For the purpose of this Installation section,
+ the Bugzilla username will be <quote>bugs</quote>, and will
+ have minimal permissions.
+
<warning>
<para>
Bugzilla has not undergone a thorough security audit. It
@@ -594,199 +650,190 @@ bash# ln -s /usr/bin/perl /usr/bosaitools/bin/perl
</para>
<para>That would be bad.</para>
</warning>
- </para>
-
- <para>
- Give the MySQL root user a password. MySQL passwords are
- limited to 16 characters.
- <simplelist>
- <member>
- <computeroutput>
- <prompt>bash#</prompt>
- <command>mysql -u root mysql</command>
- </computeroutput>
- </member>
- <member>
- <computeroutput>
- <prompt>mysql></prompt>
- <command>
- UPDATE user SET Password=PASSWORD ('new_password')
- WHERE user='root';
- </command>
- </computeroutput>
- </member>
- <member>
- <computeroutput>
- <prompt>mysql></prompt>
- <command>FLUSH PRIVILEGES;</command>
- </computeroutput>
- </member>
- </simplelist>
- From this point on, if you need to access MySQL as the
- MySQL root user, you will need to use "mysql -u root -p" and
- enter your new_password. Remember that MySQL user names have
- nothing to do with Unix user names (login names).
- </para>
- <para>
- Next, we create the "bugs" user, and grant sufficient
- permissions for checksetup.pl, which we'll use later, to work
- its magic. This also restricts the "bugs" user to operations
- within a database called "bugs", and only allows the account
- to connect from "localhost". Modify it to reflect your setup
- if you will be connecting from another machine or as a different
- user.
- </para>
- <para>
- Remember to set bugs_password to some unique password.
- <simplelist>
- <member>
- <computeroutput>
- <prompt>mysql></prompt>
- <command>GRANT SELECT,INSERT,UPDATE,DELETE,INDEX,
- ALTER,CREATE,DROP,REFERENCES
- ON bugs.* TO bugs@localhost
- IDENTIFIED BY 'bugs_password';</command>
- </computeroutput>
- </member>
- <member>
- <computeroutput>
- <prompt>
- mysql>
- </prompt>
- <command>
- FLUSH PRIVILEGES;
- </command>
- </computeroutput>
- </member>
- </simplelist>
- </para>
- <para>
- Next, run the magic checksetup.pl script. (Many thanks to Holger
- Schurig &lt;holgerschurig@nikocity.de&gt; for writing this script!)
- It will make sure Bugzilla files and directories have reasonable
- permissions, set up the "data" directory, and create all the MySQL
- tables.
- <simplelist>
- <member>
- <computeroutput>
- <prompt>bash#</prompt>
- <command>./checksetup.pl</command>
- </computeroutput>
- </member>
- </simplelist>
- The first time you run it, it will create a file called "localconfig".
- </para>
- </section>
-
- <section>
- <title>Tweaking "localconfig"</title>
- <para>
- This file contains a variety of settings you may need to tweak including
- how Bugzilla should connect to the MySQL database.
- </para>
- <para>
- The connection settings include:
- <orderedlist>
- <listitem>
- <para>
- server's host: just use "localhost" if the MySQL server is
- local
- </para>
- </listitem>
- <listitem>
- <para>
- database name: "bugs" if you're following these directions
- </para>
- </listitem>
- <listitem>
- <para>
- MySQL username: "bugs" if you're following these directions
- </para>
- </listitem>
- <listitem>
- <para>
- Password for the "bugs" MySQL account above
- </para>
- </listitem>
- </orderedlist>
- </para>
- <para>
- You may also install .htaccess files that the Apache webserver will use
- to restrict access to Bugzilla data files. See <xref linkend="htaccess">.
- </para>
- <para>
- Once you are happy with the settings, re-run checksetup.pl. On this
- second run, it will create the database and an administrator account
- for which you will be prompted to provide information.
- </para>
- <para>
- When logged into an administrator account once Bugzilla is running,
- if you go to the query page (off of the bugzilla main menu), you'll
- find an 'edit parameters' option that is filled with editable treats.
- </para>
- <para>
- Should everything work, you should have a nearly empty copy of the bug
- tracking setup.
- </para>
- <para>
- The second time around, checksetup.pl will stall if it is on a
- filesystem that does not fully support file locking via flock(), such as
- NFS mounts. This support is required for Bugzilla to operate safely with
- multiple instances. If flock() is not fully supported, it will stall at:
- <errorcode>Now regenerating the shadow database for all bugs.</errorcode>
- <note>
+ </para>
+
+ <para>
+ Give the MySQL root user a password. MySQL passwords are
+ limited to 16 characters.
+ <simplelist>
+ <member>
+ <computeroutput> <prompt>bash#</prompt> <command>mysql
+ -u root mysql</command> </computeroutput>
+ </member>
+ <member>
+ <computeroutput> <prompt>mysql></prompt> <command>
+ UPDATE user SET Password=PASSWORD ('new_password')
+ WHERE user='root'; </command> </computeroutput>
+ </member>
+ <member>
+ <computeroutput> <prompt>mysql></prompt> <command>FLUSH
+ PRIVILEGES;</command> </computeroutput>
+ </member>
+ </simplelist> From this point on, if you need to access
+ MySQL as the MySQL root user, you will need to use
+ <command>mysql -u root -p</command> and enter your
+ new_password. Remember that MySQL user names have nothing to
+ do with Unix user names (login names).
+ </para>
+ <para>
+ Next, we create the <quote>bugs</quote> user, and grant
+ sufficient permissions for checksetup.pl, which we'll use
+ later, to work its magic. This also restricts the
+ <quote>bugs</quote> user to operations within a database
+ called <quote>bugs</quote>, and only allows the account to
+ connect from <quote>localhost</quote>. Modify it to reflect
+ your setup if you will be connecting from another machine or
+ as a different user.
+ </para>
+ <para>
+ Remember to set bugs_password to some unique password.
+ <simplelist>
+ <member>
+ <computeroutput>
+ <prompt>mysql></prompt>
+ <command>GRANT SELECT,INSERT,UPDATE,DELETE,INDEX,
+ ALTER,CREATE,DROP,REFERENCES
+ ON bugs.* TO bugs@localhost
+ IDENTIFIED BY 'bugs_password';</command>
+ </computeroutput>
+ </member>
+ <member>
+ <computeroutput>
+ <prompt>
+ mysql>
+ </prompt>
+ <command>
+ FLUSH PRIVILEGES;
+ </command>
+ </computeroutput>
+ </member>
+ </simplelist>
+ </para>
+ <para>
+ Next, run the magic checksetup.pl script. (Many thanks to
+ Holger Schurig &lt;holgerschurig@nikocity.de&gt; for writing
+ this script!) It will make sure Bugzilla files and directories
+ have reasonable permissions, set up the
+ <filename>data</filename> directory, and create all the MySQL
+ tables.
+ <simplelist>
+ <member>
+ <computeroutput> <prompt>bash#</prompt>
+ <command>./checksetup.pl</command> </computeroutput>
+ </member>
+ </simplelist> The first time you run it, it will create a
+ file called <filename>localconfig</filename>.
+ </para>
+ </section>
+
+ <section>
+ <title>Tweaking <filename>localconfig</filename></title>
+ <para>
+ This file contains a variety of settings you may need to tweak including
+ how Bugzilla should connect to the MySQL database.
+ </para>
+ <para>
+ The connection settings include:
+ <orderedlist>
+ <listitem>
<para>
- The second time you run checksetup.pl, you should become the
- user your web server runs as, and that you ensure that you set the
- "webservergroup" parameter in localconfig to match the web
- server's group
- name, if any. I believe, for the next release of Bugzilla,
- this will
- be fixed so that Bugzilla supports a "webserveruser" parameter
- in localconfig
- as well.
- <example>
- <title>Running checksetup.pl as the web user</title>
- <para>
- Assuming your web server runs as user "apache",
- and Bugzilla is installed in
- "/usr/local/bugzilla", here's one way to run checksetup.pl
- as the web server user.
- As root, for the <emphasis>second run</emphasis>
- of checksetup.pl, do this:
- <programlisting>
-bash# chown -R apache:apache /usr/local/bugzilla
-bash# su - apache
-bash# cd /usr/local/bugzilla
-bash# ./checksetup.pl
- </programlisting>
- </para>
- </example>
+ server's host: just use <quote>localhost</quote> if the
+ MySQL server is local
</para>
- </note>
- </para>
+ </listitem>
+ <listitem>
+ <para>
+ database name: <quote>bugs</quote> if you're following
+ these directions
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ MySQL username: <quote>bugs</quote> if you're following
+ these directions
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ Password for the <quote>bugs</quote> MySQL account above
+ </para>
+ </listitem>
+ </orderedlist>
+ </para>
+ <para>
+ You should also install .htaccess files that the Apache
+ webserver will use to restrict access to Bugzilla data files.
+ See <xref
+ linkend="htaccess">.
+ </para>
+ <para>
+ Once you are happy with the settings, re-run
+ <filename>checksetup.pl</filename>. On this second run, it will
+ create the database and an administrator account for which
+ you will be prompted to provide information.
+ </para>
+ <para>
+ When logged into an administrator account once Bugzilla is
+ running, if you go to the query page (off of the Bugzilla main
+ menu), you'll find an <quote>edit parameters</quote> option
+ that is filled with editable treats.
+ </para>
+ <para>
+ Should everything work, you will have a nearly empty Bugzilla
+ database and a newly-created <filename>localconfig</filename>
+ file in your Bugzilla root directory.
+ </para>
+ <para>
<note>
<para>
- The checksetup.pl script is designed so that you can run
- it at any time without causing harm. You should run it
- after any upgrade to Bugzilla.
+ The second time you run checksetup.pl, you should become
+ the user your web server runs as, and that you ensure that
+ you set the <quote>webservergroup</quote> parameter in localconfig to
+ match the web server's group name, if any. I believe,
+ for the next release of Bugzilla, this will be fixed so
+ that Bugzilla supports a <quote>webserveruser</quote> parameter in
+ localconfig as well.
+ <example>
+ <title>Running checksetup.pl as the web user</title>
+ <para>
+ Assuming your web server runs as user "apache", and
+ Bugzilla is installed in "/usr/local/bugzilla", here's
+ one way to run checksetup.pl as the web server user.
+ As root, for the <emphasis>second run</emphasis> of
+ checksetup.pl, do this:
+ <programlisting>
+bash# chown -R apache:apache /usr/local/bugzilla
+bash# su - apache
+bash# cd /usr/local/bugzilla
+bash# ./checksetup.pl
+ </programlisting>
+ </para>
+ </example>
</para>
</note>
- </section>
-
- <section>
- <title>Setting Up Maintainers Manually (Optional)</title>
+ </para>
+ <note>
<para>
- If you want to add someone else to every group by hand, you
+ The checksetup.pl script is designed so that you can run
+ it at any time without causing harm. You should run it
+ after any upgrade to Bugzilla.
+ </para>
+ </note>
+ </section>
+
+ <section>
+ <title>Setting Up Maintainers Manually (Optional)</title>
+ <para>
+ If you want to add someone else to every group by hand, you
can do it by typing the appropriate MySQL commands. Run
- '<computeroutput> mysql -u root -p bugs</computeroutput>' You
+ <command> mysql -u root -p bugs</command> You
may need different parameters, depending on your security
settings. Then:
<simplelist>
<member>
<computeroutput> <prompt>mysql></prompt> <command>update
profiles set groupset=0x7fffffffffffffff where
- login_name = 'XXX';</command> </computeroutput>
+ login_name = 'XXX';</command> </computeroutput> (yes, that's <emphasis>fifteen</emphasis><quote>f</quote>'s.
</member>
</simplelist> replacing XXX with the Bugzilla email address.
</para>
@@ -1156,33 +1203,74 @@ bash# ./checksetup.pl
<parameter>0</parameter>.
</para>
</section>
+
+ <section id="mod_throttle" xreflabel="Using mod_throttle to prevent Denial of Service attacks">
+ <title><filename>mod_throttle</filename> and Security</title>
+ <para>
+ It is possible for a user, by mistake or on purpose, to access
+ the database many times in a row which can result in very slow
+ access speeds for other users. If your Bugzilla installation
+ is experiencing this problem , you may install the Apache
+ module <filename>mod_throttle</filename> which can limit
+ connections by ip-address. You may download this module at
+ <ulink
+ url="http://www.snert.com/Software/Throttle/">http://www.snert.com/Software/Throttle/</ulink>. Follow the instructions to install into your Apache install. <emphasis>This module only functions with the Apache web server!</emphasis>. You may use the <command>ThrottleClientIP</command> command provided by this module to accomplish this goal. See the <ulink url="http://www.snert.com/Software/Throttle/">Module Instructions</ulink> for more information. </para>
+ </section>
+
+ <section id="content_type" xreflabel="Preventing untrusted Bugzilla contentfrom executing malicious Javascript code">
+ <title>Preventing untrusted Bugzilla content from executing malicious Javascript code</title>
+ <para>It is possible for a Bugzilla to execute malicious
+ Javascript code. Due to internationalization concerns, we are
+ unable to incorporate the code changes necessary to fulfill
+ the CERT advisory requirements mentioned in <ulink
+ url="http://www.cet.org/tech_tips/malicious_code_mitigation.html/#3">http://www.cet.org/tech_tips/malicious_code_mitigation.html/#3</ulink>. Executing the following code snippet from a UNIX command shell will rectify the problem if your Bugzilla installation is intended for an English-speaking audience. As always, be sure your Bugzilla installation has a good backup before making changes, and I recommend you understand what the script is doing before executing it. </para>
+ <para><programlisting>
+bash# cd $BUGZILLA_HOME; for i in `ls *.cgi`; \
+ do cat $i | sed 's/Content-type\: text\/html/Content-Type: text\/html\; charset=ISO-8859-1/' >$i.tmp; \
+ mv $i.tmp $i; done
+ </programlisting></para>
+ <para>
+ All this one-liner command does is search for all instances of
+ <quote>Content-type: text/html</quote> and replaces it with
+ <quote>Content-Type: text/html; charset=ISO-8859-1</quote>.
+ This specification prevents possible Javascript attacks on the
+ browser, and is suggested for all English-speaking sites. For
+ non-english-speaking Bugzilla sites, I suggest changing
+ <quote>ISO-8859-1</quote>, above, to <quote>UTF-8</quote>.
+ </para>
+ </section>
+
<section>
<title>UNIX Installation Instructions History</title>
<para>
- This document was originally adapted from the Bonsai installation
- instructions by Terry Weissman &lt;terry@mozilla.org&gt;.
+ This document was originally adapted from the Bonsai
+ installation instructions by Terry Weissman
+ &lt;terry@mozilla.org&gt;.
</para>
<para>
- The February 25, 1999 re-write of this page was done by Ry4an Brase
- &lt;ry4an@ry4an.org&gt;, with some edits by Terry Weissman, Bryce Nesbitt,
- Martin Pool, & Dan Mosedale (But don't send bug reports to them;
- report them using bugzilla, at http://bugzilla.mozilla.org/enter_bug.cgi ,
- project Webtools, component Bugzilla).
+ The February 25, 1999 re-write of this page was done by Ry4an
+ Brase &lt;ry4an@ry4an.org&gt;, with some edits by Terry
+ Weissman, Bryce Nesbitt, Martin Pool, & Dan Mosedale (But
+ don't send bug reports to them; report them using bugzilla, at
+ http://bugzilla.mozilla.org/enter_bug.cgi , project Webtools,
+ component Bugzilla).
</para>
<para>
- This document was heavily modified again Wednesday, March 07 2001 to
- reflect changes for Bugzilla 2.12 release by Matthew P. Barnson. The
- securing MySQL section should be changed to become standard procedure
- for Bugzilla installations.
+ This document was heavily modified again Wednesday, March 07
+ 2001 to reflect changes for Bugzilla 2.12 release by Matthew
+ P. Barnson. The securing MySQL section should be changed to
+ become standard procedure for Bugzilla installations.
</para>
<para>
- Finally, the README in its entirety was marked up in SGML and included into
- the Guide on April 24, 2001 by Matt Barnson. Since that time, it's undergone
- extensive modification as Bugzilla grew.
+ Finally, the README in its entirety was marked up in SGML and
+ included into the Guide on April 24, 2001 by Matt Barnson.
+ Since that time, it's undergone extensive modification as
+ Bugzilla grew.
</para>
<para>
- Comments from people using this Guide for the first time are particularly welcome.
+ Comments from people using this Guide for the first time are
+ particularly welcome.
</para>
</section>
</section>
@@ -1217,27 +1305,33 @@ bash# ./checksetup.pl
picnic. Support for Win32 has improved dramatically in the
last few releases, but, if you choose to proceed, you should
be a <emphasis>very</emphasis> skilled Windows Systems
- Administrator with both strong troubleshooting abilities and
- a high tolerance for pain. Bugzilla on NT requires hacking
- source code and implementing some advanced utilities. What
- follows is the recommended installation procedure for Win32;
- additional suggestions are provided in <xref linkend="faq">.
+ Administrator with strong troubleshooting abilities, a high
+ tolerance for pain, and moderate perl skills. Bugzilla on NT
+ requires hacking source code and implementing some advanced
+ utilities. What follows is the recommended installation
+ procedure for Win32; additional suggestions are provided in
+ <xref linkend="faq">.
</para>
</note>
<procedure>
<step>
<para>
- Install <ulink url="http://www.apache.org/">Apache Web Server</ulink>
- for Windows.
+ Install <ulink url="http://www.apache.org/">Apache Web
+ Server</ulink> for Windows, and copy the Bugzilla files
+ somewhere Apache can serve them. Please follow all the
+ instructions referenced in <xref linkend="installation">
+ regarding your Apache configuration, particularly
+ instructions regarding the <quote>AddHandler</quote>
+ parameter and <quote>ExecCGI</quote>.
</para>
<note>
<para>
- You may also use Internet Information Server or Personal Web
- Server for this purpose. However, setup is slightly more
- difficult. If ActivePerl doesn't seem to handle your file
- associations correctly (for .cgi and .pl files), please
- consult <xref linkend="faq">.
+ You may also use Internet Information Server or Personal
+ Web Server for this purpose. However, setup is quite
+ different. If ActivePerl doesn't seem to handle your
+ file associations correctly (for .cgi and .pl files),
+ please consult <xref linkend="faq">.
</para>
<para>
If you are going to use IIS, if on Windows NT you must
@@ -1299,8 +1393,7 @@ bash# ./checksetup.pl
Install MySQL for NT.
<note>
<para>
- You can download MySQL for Windows NT from <ulink
- url="http://www.mysql.com/">MySQL.com</ulink>. Some find it helpful to use the WinMySqlAdmin utility, included with the download, to set up the database.
+ You can download MySQL for Windows NT from <ulink url="http://www.mysql.com/">MySQL.com</ulink>. Some find it helpful to use the WinMySqlAdmin utility, included with the download, to set up the database.
</para>
</note>
</para>
@@ -1393,13 +1486,21 @@ bash# ./checksetup.pl
this line:
</para>
<para>
- "my $webservergid = getgrnam($my_webservergroup); "
+ <programlisting>
+my $webservergid = getgrnam($my_webservergroup);
+ </programlisting>
</para>
<para>
to
</para>
<para>
- "my $webservergid = $my_webservergroup; "
+ <programlisting>
+my $webservergid = $my_webservergroup;
+ </programlisting>
+or the name of the group you wish to own the files explicitly:
+ <programlisting>
+my $webservergid = 'Administrators'
+ </programlisting>
</para>
</step>
@@ -1412,8 +1513,7 @@ bash# ./checksetup.pl
<step>
<para>Edit <filename>localconfig</filename> to suit your
requirements. Set <varname>$db_pass</varname> to your
- <quote>bugs_password</quote> from <xref
- linkend="ntbugs-password">, and <varname>$webservergroup</varname> to <quote>8</quote>.</para>
+ <quote>bugs_password</quote> from <xref linkend="ntbugs-password">, and <varname>$webservergroup</varname> to <quote>8</quote>.</para>
<note>
<para>Not sure on the <quote>8</quote> for
<varname>$webservergroup</varname> above. If it's
@@ -1455,8 +1555,7 @@ bash# ./checksetup.pl
<procedure>
<step>
<para>
- Download NTsendmail, available from<ulink
- url="http://www.ntsendmail.com/"> www.ntsendmail.com</ulink>. You must have a "real" mail server which allows you to relay off it in your $ENV{"NTsendmail"} (which you should probably place in globals.pl)
+ Download NTsendmail, available from<ulink url="http://www.ntsendmail.com/"> www.ntsendmail.com</ulink>. You must have a "real" mail server which allows you to relay off it in your $ENV{"NTsendmail"} (which you should probably place in globals.pl)
</para>
</step>
@@ -1503,7 +1602,15 @@ $mail->send($from,$to,$subject,$msg);
</programlisting>
</para>
<note>
- <para>The code above needs testing as well to make sure it is correct.</para>
+ <para>
+ Some have found success using the commercial product,
+ <productname>Windmail</productname>.
+ You could try replacing your sendmail calls with:
+ <programlisting>
+open SENDMAIL, "|\"C:/General/Web/tools/Windmail 4.0 Beta/windmail\" -t > mail.log";
+ </programlisting>
+ or something to that effect.
+ </para>
</note>
</step>
</procedure>
@@ -1568,9 +1675,9 @@ exit;
<step>
<note>
<para>
- This step is completely optional if you are using IIS or
- another web server which only decides on an interpreter
- based upon the file extension (.pl), rather than the
+ This step is optional if you are using IIS or another
+ web server which only decides on an interpreter based
+ upon the file extension (.pl), rather than the
<quote>shebang</quote> line (#/usr/bonsaitools/bin/perl)
</para>
</note>
@@ -1583,8 +1690,7 @@ exit;
utility to speed part of this procedure, available in the
<xref linkend="patches"> section of The Bugzilla Guide.
However, it requires the Cygwin GNU-compatible environment
- for Win32 be set up in order to work. See <ulink
- url="http://www.cygwin.com/">http://www.cygwin.com/</ulink> for details on obtaining Cygwin.
+ for Win32 be set up in order to work. See <ulink url="http://www.cygwin.com/">http://www.cygwin.com/</ulink> for details on obtaining Cygwin.
</para>
</step>
@@ -1604,10 +1710,11 @@ system ("perl processmail.pl",@ARGLIST);
<tip>
<para>
- If you are using IIS 5.0 or higher, you must add cgi
+ If you are using IIS or Personal Web Server, you must add cgi
relationships to Properties -> Home directory (tab) ->
Application Settings (section) -> Configuration (button),
- such as: <programlisting>
+ such as:
+ <programlisting>
.cgi to: &lt;perl install directory&gt;\perl.exe %s %s
.pl to: &lt;perl install directory&gt;\perl.exe %s %s
GET,HEAD,POST
@@ -1625,11 +1732,10 @@ GET,HEAD,POST
From Andrew Pearson:
<blockquote>
<para>
- "You can make Bugzilla work with Personal Web Server for
- Windows 98 and higher, as well as for IIS 4.0. Microsoft has
- information available at
- <ulink url=" http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP">
- http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP</ulink>
+ You can make Bugzilla work with Personal Web Server for
+ Windows 98 and higher, as well as for IIS 4.0.
+ Microsoft has information available at <ulink url="
+ http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP"> http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP</ulink>
</para>
<para>
Basically you need to add two String Keys in the
@@ -1651,119 +1757,28 @@ GET,HEAD,POST
</para>
</tip>
<tip>
- <para>"Brian" had this to add, about upgrading to Bugzilla 2.12 from previous versions:</para>
- <blockquote>
- <para>
- Hi - I am updating bugzilla to 2.12 so I can tell you what I did (after I
- deleted the current dir and copied the files in).
- </para>
- <para>
- In checksetup.pl, I did the following...
- </para>
- <procedure>
- <step>
- <programlisting>
-my $webservergid = getgrnam($my_webservergroup);
+ <para>
+ If attempting to run Bugzilla 2.12 or older, you will need
+ to remove encrypt() calls from the Perl source. This is
+ <emphasis>not necessary</emphasis> for Bugzilla 2.13 and
+ later.
+ <example>
+ <title>Removing encrypt() for Windows NT Bugzilla version
+ 2.12 or earlier</title>
+ <para>
+ Replace this:
+ <programlisting>
+SendSQL("SELECT encrypt(" . SqlQuote($enteredpwd) . ", " . SqlQuote(substr($realcryptpwd, 0, 2)) . ")");
+my $enteredcryptpwd = FetchOneColumn();
</programlisting>
- <para>to</para>
- <programlisting>
-my $webservergid = 'Administrators'
+ with this:
+ <programlisting>
+my $enteredcryptpwd = $enteredpwd
</programlisting>
- </step>
- <step>
- <para>
- I then ran checksetup.pl
- </para>
- </step>
- <step>
- <para>
- I removed all the encrypt()
- <example>
- <title>Removing encrypt() for Windows NT installations</title>
- <para>
- Replace this:
- <programlisting>
-SendSQL("SELECT encrypt(" . SqlQuote($enteredpwd) . ", " .
- SqlQuote(substr($realcryptpwd, 0, 2)) . ")");
-my $enteredcryptpwd = FetchOneColumn();
- </programlisting>
- with this:
- <programlisting>
-my $enteredcryptpwd = $enteredpwd
- </programlisting>
- in cgi.pl.
- </para>
- </example>
- </para>
- </step>
- <step>
- <para>
- I renamed processmail to processmail.pl
- </para>
- </step>
- <step>
- <para>
- I altered the sendmail statements to windmail:
- <programlisting>
-open SENDMAIL, "|\"C:/General/Web/tools/Windmail 4.0 Beta/windmail\" -t > mail.log";
- </programlisting>
- </para>
- <para>
- The quotes around the dir is for the spaces. mail.log is for the output
- </para>
- </step>
- </procedure>
- </blockquote>
- </tip>
- <tip>
- <para>
- This was some late breaking information from Jan Evert. Sorry for the lack of formatting.
+ in cgi.pl.
+ </para>
+ </example>
</para>
- <literallayout>
-I'm busy installing bugzilla on a WinNT machine and I thought I'd notify you
-at this moment of the commments I have to section 2.2.1 of the bugzilla
-guide (at http://www.trilobyte.net/barnsons/html/).
-
-Step 1:
-I've used apache, installation is really straightforward.
-After reading the Unix installation instructions, I found that it is
-necessary to add the ExecCGI option to the bugzilla directory. Also the
-'AddHandler' line for .cgi is by default commented out.
-
-Step 3: although just a detail, 'ppm install &lt;module%gt;' will also work
-(without .ppd). And, it can also download these automatically from
-ActiveState.
-
-Step 4: although I have cygwin installed, it seems that it is not necessary.
-On my machine cygwin is not in the PATH and everything seems to work as
-expected.
-However, I've not used everything yet.
-
-Step 6: the 'bugs_password' given in SQL command d needs to be edited into
-localconfig later on (Step 7) if the password is not empty. I've also edited
-it into globals.pl, but I'm not sure that is needed. In both places, the
-variable is named db_pass.
-
-Step 8: all the sendmail replacements mentioned are not as simple as
-described there. Since I am not familiar (yet) with perl, I don't have any
-mail working yet.
-
-Step 9: in globals.pl the encrypt() call can be replaced by just the
-unencrypted password. In CGI.pl, the complete SQL command can be removed.
-
-Step 11: I've only changed the #! lines in *.cgi. I haven't noticed problems
-with the system() call yet.
-There seem to be only four system() called programs: processmail.pl (handled
-by step 10), syncshadowdb (which should probably get the same treatment as
-processmail.pl), diff and mysqldump. The last one is only needed with the
-shadowdb feature (which I don't use).
-
-There seems to be one step missing: copying the bugzilla files somehwere
-that apache can serve them.
-
-Just noticed the updated guide... Brian's comment is new. His first comment
-will work, but opens up a huge security hole.
- </literallayout>
</tip>
</section>
</section>
diff --git a/docs/en/xml/integration.xml b/docs/en/xml/integration.xml
index c7aa78f82..e0547c365 100644
--- a/docs/en/xml/integration.xml
+++ b/docs/en/xml/integration.xml
@@ -5,49 +5,59 @@
<chapter id="integration">
<title>Integrating Bugzilla with Third-Party Tools</title>
- <section id="bonsai">
+ <section id="bonsai" xreflabel="Bonsai, the Mozilla automated CVS management system">
<title>Bonsai</title>
- <para>We need Bonsai integration information.</para>
+ <para>Bonsai is a web-based tool for managing <xref
+ linkend="cvs">
+ . Using Bonsai, administrators can control open/closed status
+ of trees, query a fast relational database back-end for change,
+ branch, and comment information, and view changes made since the
+ last time the tree was closed. These kinds of changes cause the
+ engineer responsible to be <quote>on the hook</quote> (include
+ cool URL link here for Hook policies at mozilla.org). Bonsai
+ also includes gateways to <xref
+ linkend="tinderbox"> and Bugzilla </para>
</section>
- <section id="cvs">
+ <section id="cvs" xreflabel="CVS, the Concurrent Versioning System">
<title>CVS</title>
- <para>CVS integration is best accomplished, at this point, using the Bugzilla Email Gateway.</para>
+ <para>CVS integration is best accomplished, at this point, using
+ the Bugzilla Email Gateway. There have been some files
+ submitted to allow greater CVS integration, but we need to make
+ certain that Bugzilla is not tied into one particular software
+ management package.</para>
+ <para>
+ Follow the instructions in the FAQ for enabling Bugzilla e-mail
+ integration. Ensure that your check-in script sends an email to
+ your Bugzilla e-mail gateway with the subject of <quote>[Bug
+ XXXX]</quote>, and you can have CVS check-in comments append
+ to your Bugzilla bug. If you have your check-in script include
+ an @resolution field, you can even change the Bugzilla bug
+ state.
+ </para>
</section>
- <section id="scm">
+ <section id="scm" xreflabel="Perforce SCM (Fast Software Configuration Management System, a powerful commercial alternative to CVS">
<title>Perforce SCM</title>
<para>
- You can find the project page for Bugzilla and Teamtrack Perforce integration at:
- <ulink url="http://www.ravenbrook.com/project/p4dti/">
- http://www.ravenbrook.com/project/p4dti</ulink>. "p4dti" is now an officially
- supported product from Perforce, and you can find the "Perforce Public Depot"
- p4dti page at <ulink url="http://public.perforce.com/public/perforce/p4dti/index.html">
- http://public.perforce.com/public/perforce/p4dti/index.html</ulink>.
- </para>
- <para>
- Integration of Perforce with Bugzilla, once patches are applied, is fairly seamless. However,
- p4dti is a patch against the Bugzilla 2.10 release, not the current 2.12 release. I anticipate
- patches for 2.12 will be out shortly. Check the project page regularly for updates, or
- take the given patches and patch it manually. p4dti is designed to support multiple defect
- trackers, and maintains its own documentation for it. Please consult the pages linked
- above for further information.
+ You can find the project page for Bugzilla and Teamtrack
+ Perforce integration (p4dti) at: <ulink
+ url="http://www.ravenbrook.com/project/p4dti/"> http://www.ravenbrook.com/project/p4dti</ulink> . <quote>p4dti</quote> is now an officially supported product from Perforce, and you can find the "Perforce Public Depot" p4dti page at <ulink url="http://public.perforce.com/public/perforce/p4dti/index.html"> http://public.perforce.com/public/perforce/p4dti/index.html</ulink>.
</para>
<para>
- Right now, there is no way to synchronize the Bug ID and the Perforce Transaction Number, or
- to change the Bug ID to read (PRODUCT).bugID unless you hack it in. Additionally, if you
- have synchronization problems, the easiest way to avoid them is to only put the bug
- information, comments, etc. into Bugzilla, and not into the Perforce change records.
- They will link anyway; merely reference the bug ID fixed in your change description,
- and put a comment into Bugzilla
- giving the change ID that fixed the Bugzilla bug. It's a process issue, not a technology
- question.
+ Integration of Perforce with Bugzilla, once patches are applied,
+ is seamless. Perforce replication information will appear below
+ the comments of each bug. Be certain you have a matching set of
+ patches for the Bugzilla version you are installing. p4dti is
+ designed to support multiple defect trackers, and maintains its
+ own documentation for it. Please consult the pages linked above
+ for further information.
</para>
</section>
- <section id="tinderbox">
- <title>Tinderbox</title>
- <para>We need Tinderbox integration information</para>
+ <section id="tinderbox" xreflabel="Tinderbox, the Mozilla automated build management system">
+ <title>Tinderbox/Tinderbox2</title>
+ <para>We need Tinderbox integration information.</para>
</section>
</chapter>
diff --git a/docs/en/xml/patches.xml b/docs/en/xml/patches.xml
index 8ebfdee15..3a1ce90d2 100644
--- a/docs/en/xml/patches.xml
+++ b/docs/en/xml/patches.xml
@@ -3,6 +3,40 @@
<appendix id="patches" xreflabel="Useful Patches and Utilities for Bugzilla">
<title>Useful Patches and Utilities for Bugzilla</title>
+ <para>Are you looking for a way to put your Bugzilla into overdrive? Catch some of the niftiest tricks here in this section.</para>
+
+ <section id="rewrite" xreflabel="Apache mod_rewrite magic">
+ <title>Apache <filename>mod_rewrite</filename> magic</title>
+ <para>Apache's <filename>mod_rewrite</filename> module lets you do some truly amazing things with URL rewriting. Here are a couple of examples of what you can do.</para>
+ <orderedlist>
+ <listitem>
+ <para>
+ Make it so if someone types
+ <computeroutput>http://www.foo.com/12345</computeroutput>,
+ Bugzilla spits back
+ http://www.foo.com/show_bug.cgi?id=12345. Try setting up
+ your VirtualHost section for Bugzilla with a rule like
+ this:</para>
+ <programlisting>
+<![CDATA[
+<VirtualHost 12.34.56.78>
+RewriteEngine On
+RewriteRule ^/([0-9]+)$ http://foo.bar.com/show_bug.cgi?id=$1 [L,R]
+</VirtualHost>
+]]>
+ </programlisting>
+
+ </listitem>
+ <listitem>
+ <para>There are many, many more things you can do with
+ mod_rewrite. As time goes on, I will include many more in
+ the Guide. For now, though, please refer to the mod_rewrite
+ documentation at <ulink
+ url="http://www.apache.org">http://www.apache.org</ulink></para>
+ </listitem>
+ </orderedlist>
+ </section>
+
<section id="setperl" xreflabel="The setperl.csh Utility">
<title>The setperl.csh Utility</title>
<para> You can use the "setperl.csh" utility to quickly and
diff --git a/docs/en/xml/using.xml b/docs/en/xml/using.xml
index fd5901196..91a7658cd 100644
--- a/docs/en/xml/using.xml
+++ b/docs/en/xml/using.xml
@@ -31,7 +31,7 @@ Chapter: Using Bugzilla
<title>Using Bugzilla</title>
<epigraph>
<para>
- What, Why, How, & What's in it for me?
+ What, Why, How, & Where?
</para>
</epigraph>
@@ -92,8 +92,10 @@ system against which all others are measured.
</listitem>
<listitem>
<para>
- available integration with automated software configuration management systems, including
- Perforce and CVS
+ available integration with automated software
+ configuration management systems, including Perforce and
+ CVS (through the Bugzilla email interface and
+ checkin/checkout scripts)
</para>
</listitem>
<listitem>
@@ -104,23 +106,28 @@ system against which all others are measured.
</itemizedlist>
</para>
<para>
- Despite its current robustness and popularity, however, Bugzilla
- faces some near-term challenges, such as reliance on a single database, a lack of
- abstraction of the user interface and program logic, verbose email bug
- notifications, a powerful but daunting query interface, little reporting configurability,
- problems with extremely large queries, some unsupportable bug resolution options,
- no internationalization, and dependence on some nonstandard libraries.
+ Despite its current robustness and popularity, Bugzilla faces
+ some near-term challenges, such as reliance on a single
+ database, a lack of abstraction of the user interface and
+ program logic, verbose email bug notifications, a powerful but
+ daunting query interface, little reporting configurability,
+ problems with extremely large queries, some unsupportable bug
+ resolution options, little internationalization (although non-US
+ character sets are accepted for comments), and dependence on
+ some nonstandard libraries.
</para>
<para>
- Some recent headway has been made on the query front, however. If you are using the latest
- version of Bugzilla, you should see a "simple search" form on the default front page of
- your Bugzilla install. Type in two or three search terms and you should pull up some
- relevant information. This is also available as "queryhelp.cgi".
+ Some recent headway has been made on the query front, however.
+ If you are using the latest version of Bugzilla, you should see
+ a <quote>simple search</quote> form on the default front page of
+ your Bugzilla install. Type in two or three search terms and
+ you should pull up some relevant information. This is also
+ available as "queryhelp.cgi".
</para>
<para>
- Despite these small problems, Bugzilla is very hard to beat. It is under <emphasis>very</emphasis>
- active development to address the current issues, and a long-awaited overhaul in the form
- of Bugzilla 3.0 is expected sometime later this year.
+ Despite these small problems, Bugzilla is very hard to beat. It
+ is under <emphasis>very</emphasis> active development to address
+ the current issues, and continually gains new features.
</para>
</section>
@@ -132,50 +139,57 @@ system against which all others are measured.
</para>
</epigraph>
<para>
- For many years, defect-tracking software has remained principally the domain
- of large software development houses. Even then, most shops never bothered
- with bug-tracking software, and instead simply relied on shared lists and
- email to monitor the status of defects. This procedure is error-prone and
- tends to cause those bugs judged least significant by developers to be
+ For many years, defect-tracking software has remained
+ principally the domain of large software development houses.
+ Even then, most shops never bothered with bug-tracking software,
+ and instead simply relied on shared lists and email to monitor
+ the status of defects. This procedure is error-prone and tends
+ to cause those bugs judged least significant by developers to be
dropped or ignored.
</para>
<para>
- These days, many companies are finding that integrated defect-tracking
- systems reduce downtime, increase productivity, and raise customer
- satisfaction with their systems. Along with full disclosure, an open
- bug-tracker allows manufacturers to keep in touch with their clients
- and resellers, to communicate about problems effectively throughout
- the data management chain. Many corporations have also discovered that
- defect-tracking helps reduce costs by providing IT support accountability,
- telephone support knowledge bases, and a common, well-understood system
- for accounting for unusual system or software issues.
+ These days, many companies are finding that integrated
+ defect-tracking systems reduce downtime, increase productivity,
+ and raise customer satisfaction with their systems. Along with
+ full disclosure, an open bug-tracker allows manufacturers to
+ keep in touch with their clients and resellers, to communicate
+ about problems effectively throughout the data management chain.
+ Many corporations have also discovered that defect-tracking
+ helps reduce costs by providing IT support accountability,
+ telephone support knowledge bases, and a common, well-understood
+ system for accounting for unusual system or software issues.
</para>
<para>
But why should <emphasis>you</emphasis> use Bugzilla?
</para>
<para>
- Bugzilla is very adaptable to various situations. Known uses currently
- include IT support queues, Systems Administration deployment management,
- chip design and development problem tracking (both pre-and-post fabrication),
- and software and hardware bug tracking for luminaries such as Redhat, Loki software,
- Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai,
- or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to
- configuration management and replication problems
+ Bugzilla is very adaptable to various situations. Known uses
+ currently include IT support queues, Systems Administration
+ deployment management, chip design and development problem
+ tracking (both pre-and-post fabrication), and software and
+ hardware bug tracking for luminaries such as Redhat, Loki
+ software, Linux-Mandrake, and VA Systems. Combined with systems
+ such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a
+ powerful, easy-to-use solution to configuration management and
+ replication problems
</para>
<para>
- Bugzilla can dramatically increase the productivity and accountability
- of individual employees by providing a documented workflow and positive
- feedback for good performance. How many times do you wake up in the
- morning, remembering that you were supposed to do *something* today,
- but you just can't quite remember? Put it in Bugzilla, and you have a record
- of it from which you can extrapolate milestones, predict product versions
- for integration, and by using Bugzilla's e-mail integration features
- be able to follow the discussion trail that led to critical decisions.
+ Bugzilla can dramatically increase the productivity and
+ accountability of individual employees by providing a documented
+ workflow and positive feedback for good performance. How many
+ times do you wake up in the morning, remembering that you were
+ supposed to do <emphasis>something</emphasis> today, but you
+ just can't quite remember? Put it in Bugzilla, and you have a
+ record of it from which you can extrapolate milestones, predict
+ product versions for integration, and by using Bugzilla's e-mail
+ integration features be able to follow the discussion trail that
+ led to critical decisions.
</para>
<para>
- Ultimately, Bugzilla puts the power in your hands to improve your value
- to your employer or business while providing a usable framework for your natural
- attention to detail and knowledge store to flourish.
+ Ultimately, Bugzilla puts the power in your hands to improve
+ your value to your employer or business while providing a usable
+ framework for your natural attention to detail and knowledge
+ store to flourish.
</para>
</section>
@@ -189,46 +203,45 @@ system against which all others are measured.
<para>
Bugzilla is a large, complex system. Describing how to use it
- requires some time. If you are only interested in installing or administering
- a Bugzilla installation, please consult the Installing and Administering
- Bugzilla portions of this Guide. This section is principally aimed towards
- developing end-user mastery of Bugzilla, so you may fully enjoy the benefits
- afforded by using this reliable open-source bug-tracking software.
+ requires some time. If you are only interested in installing or
+ administering a Bugzilla installation, please consult the
+ Installing and Administering Bugzilla portions of this Guide.
+ This section is principally aimed towards developing end-user
+ mastery of Bugzilla, so you may fully enjoy the benefits
+ afforded by using this reliable open-source bug-tracking
+ software.
</para>
<para>
- Throughout this portion of the Guide, we will refer to user account
- options available at the Bugzilla test installation,
+ Throughout this portion of the Guide, we will refer to user
+ account options available at the Bugzilla test installation,
<ulink url="http://landfill.tequilarista.org/">
- landfill.tequilarista.org</ulink>.
+ landfill.tequilarista.org</ulink>.
<note>
<para>
- Some people have run into difficulties completing this tutorial. If
- you run into problems, please check the updated, online documentation available
- at <ulink url="http://www.trilobyte.net/barnsons/">http://www.trilobyte.net/barnsons</ulink>.
- If you're still stumped, please subscribe to the newsgroup and provide details of exactly
- what's stumping you! If enough people complain, I'll have to fix it in the next
- version of this Guide. You can subscribe to the newsgroup at
- <ulink url="news://news.mozilla.org/netscape.public.mozilla.webtools">
- news://news.mozilla.org/netscape.public.mozilla.webtools</ulink>
+ Some people have run into difficulties completing this
+ tutorial. If you run into problems, please check the
+ updated online documentation available at <ulink
+ url="http://www.trilobyte.net/barnsons/">http://www.trilobyte.net/barnsons</ulink>. If you're still stumped, please subscribe to the newsgroup and provide details of exactly what's stumping you! If enough people complain, I'll have to fix it in the next version of this Guide. You can subscribe to the newsgroup at <ulink url="news://news.mozilla.org/netscape.public.mozilla.webtools"> news://news.mozilla.org/netscape.public.mozilla.webtools</ulink>
</para>
- </note>
- Although Landfill serves as a great introduction to Bugzilla, it does not offer
- all the options you would have as a user on your own installation of Bugzilla,
- nor can it do more than serve as a general introduction to Bugzilla. Additionally,
- Landfill often runs cutting-edge versions of Bugzilla for testing, so some things
- may work slightly differently than mentioned here.
+ </note> Although Landfill serves as a great introduction to
+ Bugzilla, it does not offer all the options you would have as a
+ user on your own installation of Bugzilla, nor can it do more
+ than serve as a general introduction to Bugzilla. Additionally,
+ Landfill often runs cutting-edge versions of Bugzilla for
+ testing, so some things may work slightly differently than
+ mentioned here.
</para>
<section id="myaccount">
<title>Create a Bugzilla Account</title>
<para>
- First things first! If you want to use Bugzilla, first you need to create
- an account. Consult with the administrator responsible for your installation
- of Bugzilla for the URL you should use to access it.
- If you're test-driving the end-user Bugzilla experience, use this URL:
- <ulink url="http://landfill.tequilarista.org/bugzilla-tip/">
- http://landfill.tequilarista.org/bugzilla-tip/</ulink>
+ First things first! If you want to use Bugzilla, first you
+ need to create an account. Consult with the administrator
+ responsible for your installation of Bugzilla for the URL you
+ should use to access it. If you're test-driving the end-user
+ Bugzilla experience, use this URL: <ulink
+ url="http://landfill.tequilarista.org/bugzilla-tip/"> http://landfill.tequilarista.org/bugzilla-tip/</ulink>
</para>
<orderedlist>
<listitem>
@@ -238,64 +251,81 @@ system against which all others are measured.
</listitem>
<listitem>
<para>
- Enter your "E-mail address" and "Real Name" (or whatever name you want to call yourself)
- in the spaces provided, then select the "Create Account" button.
+ Enter your "E-mail address" and "Real Name" (or whatever
+ name you want to call yourself) in the spaces provided,
+ then select the "Create Account" button.
</para>
</listitem>
<listitem>
<para>
- Within 5-10 minutes, you should receive an email to the address you provided above,
- which contains your login name (generally the same as the email address), and
- a password you can use to access your account. This password is randomly generated,
- and should be changed at your nearest opportunity (we'll go into how to do it later).
+ Within moments, you should receive an email to the address
+ you provided above, which contains your login name
+ (generally the same as the email address), and a password
+ you can use to access your account. This password is
+ randomly generated, and should be changed at your nearest
+ opportunity (we'll go into how to do it later).
</para>
</listitem>
<listitem>
<para>
- Click the "Log In" link in the yellow area at the bottom of the page in your browser,
- then enter your "E-mail address" and "Password" you just received into the spaces provided,
- and select "Login".
+ Click the <quote>Log In</quote> link in the yellow area at
+ the bottom of the page in your browser, then enter your
+ <quote>E-mail address</quote> and <quote>Password</quote>
+ you just received into the spaces provided, and select
+ <quote>Login</quote>.
<note>
<para>
- If you ever forget your password, you can come back to this page, enter your
- "E-mail address", then select the "E-mail me a password" button to have your password
- mailed to you again so that you can login.
+ If you ever forget your password, you can come back to
+ this page, enter your <quote>E-mail address</quote>,
+ then select the <quote>E-mail me a password</quote>
+ button to have your password mailed to you again so
+ that you can login.
</para>
</note>
<caution>
<para>
- Many modern browsers include an "Auto-Complete" or "Form Fill" feature to
- remember the user names and passwords you type in at many sites. Unfortunately,
- sometimes they attempt to "guess" what you will put in as your password, and guess
- wrong. If you notice a text box is already filled out, please overwrite the contents
- of the text box so you can be sure to input the correct information.
+ Many modern browsers include an
+ <quote>Auto-Complete</quote> or <quote>Form
+ Fill</quote> feature to remember the user names and
+ passwords you type in at many sites. Unfortunately,
+ sometimes they attempt to guess what you will put in
+ as your password, and guess wrong. If you notice a
+ text box is already filled out, please overwrite the
+ contents of the text box so you can be sure to input
+ the correct information.
</para>
</caution>
</para>
</listitem>
</orderedlist>
<para>
- Congratulations! If you followed these directions, you now are the
- proud owner of a user account on landfill.tequilarista.org (Landfill) or
- your local Bugzilla install. You should now see in your browser a
- page called the "Bugzilla Query Page". It may look daunting, but
- with this Guide to walk you through it, you will master it in no time.
+ Congratulations! If you followed these directions, you now
+ are the proud owner of a user account on
+ landfill.tequilarista.org (Landfill) or your local Bugzilla
+ install. You should now see in your browser a page called the
+ <quote>Bugzilla Query Page</quote>. It may look daunting, but with this
+ Guide to walk you through it, you will master it in no time.
</para>
</section>
<section id="query">
<title>The Bugzilla Query Page</title>
<para>
- The Bugzilla Query Page is the heart and soul of Bugzilla. It is the master
- interface where you can find any bug report, comment, or patch currently in the Bugzilla
- system. We'll go into how to create your own bug report later on.
+ The Bugzilla Query Page is the heart and soul of the Bugzilla
+ user experience. It is the master interface where you can
+ find any bug report, comment, or patch currently in the
+ Bugzilla system. We'll go into how to create your own bug
+ report later on.
</para>
<para>
- There are efforts underway to simplify query usage. If you have a local installation
- of Bugzilla 2.12 or higher, you should have "quicksearch.html" available
- to use and simplify your searches. There is also, or shortly will be, a helper
- for the query interface, called "queryhelp.cgi". Landfill tends to run the latest code,
- so these two utilities should be available there for your perusal.
+ There are efforts underway to simplify query usage. If you
+ have a local installation of Bugzilla 2.12 or higher, you
+ should have <filename>quicksearch.html</filename> available to
+ use and simplify your searches. There is also a helper for
+ the query interface, called
+ <filename>queryhelp.cgi</filename>. Landfill tends to run the
+ latest code, so these two utilities should be available there
+ for your perusal.
</para>
<para>
At this point, please visit the main Bugzilla site,
@@ -303,47 +333,57 @@ system against which all others are measured.
bugzilla.mozilla.org</ulink>, to see a more fleshed-out query page.
</para>
<para>
- The first thing you need to notice about the Bugzilla Query Page is that
- nearly every box you see on your screen has a hyperlink nearby, explaining what
- it is or what it does. Near the upper-left-hand corner of your browser window
- you should see the word "Status" underlined. Select it.
+ The first thing you need to notice about the Bugzilla Query
+ Page is that nearly every box you see on your screen has a
+ hyperlink nearby, explaining what it is or what it does. Near
+ the upper-left-hand corner of your browser window you should
+ see the word <quote>Status</quote> underlined. Select it.
</para>
<para>
- Notice the page that popped up? Every underlined word you see on your screen
- is a hyperlink that will take you to context-sensitive help.
- Click around for a while, and learn what everything here does. To return
- to the query interface after pulling up a help page, use the "Back" button in
- your browser.
+ Notice the page that popped up? Every underlined word you see
+ on your screen is a hyperlink that will take you to
+ context-sensitive help. Click around for a while, and learn
+ what everything here does. To return to the query interface
+ after pulling up a help page, use the <quote>Back</quote>
+ button in your browser.
</para>
<para>
- I'm sure that after checking out the online help, you are now an Expert
- on the Bugzilla Query Page. If, however, you feel you haven't mastered it yet,
- let me walk you through making a few successful queries to find out what there
- are in the Bugzilla bug-tracking system itself.
+ I'm sure that after checking out the online help, you are now
+ an expert on the Bugzilla Query Page. If, however, you feel
+ you haven't mastered it yet, let me walk you through making a
+ few successful queries to find out what there are in the
+ Bugzilla bug-tracking system itself.
</para>
<orderedlist>
<listitem>
<para>
- Ensure you are back on the "Bugzilla Query Page"
- Do nothing in the boxes marked "Status", "Resolution", "Platform", "OpSys",
- "Priority", or "Severity". The default query for "Status" is to find all bugs that
- are NEW, ASSIGNED, or REOPENED, which is what we want. If you don't select anything
- in the other 5 scrollboxes there, then you are saying that "any of these are OK";
- we're not locking ourselves into only finding bugs on the "DEC" Platform, or "Windows 95"
- OpSys (Operating System). You're smart, I think you have it figured out.
+ Ensure you are back on the <quote>Bugzilla Query
+ Page</quote>. Do nothing in the boxes marked "Status",
+ "Resolution", "Platform", "OpSys", "Priority", or
+ "Severity". The default query for "Status" is to find all
+ bugs that are NEW, ASSIGNED, or REOPENED, which is what we
+ want. If you don't select anything in the other 5
+ scrollboxes there, then you are saying that "any of these
+ are OK"; we're not locking ourselves into only finding
+ bugs on the "DEC" Platform, or "Windows 95" OpSys
+ (Operating System). You're smart, I think you have it
+ figured out.
</para>
<para>
- Basically, selecting <emphasis>anything</emphasis> on the query page narrows your search
- down. Leaving stuff unselected, or text boxes unfilled, broadens your search!
+ Basically, selecting <emphasis>anything</emphasis> on the
+ query page narrows your search down. Leaving stuff
+ unselected, or text boxes unfilled, broadens your search.
</para>
</listitem>
<listitem>
<para>
- You see the box immediately below the top six boxes that contains an "Email" text box,
- with the words "matching as", a drop-down selection box, then some checkboxes with
- "Assigned To" checked by default? This allows you to filter your search down based upon
- email address. Let's put my email address in there, and see what happens.
+ You see the box immediately below the top six boxes that
+ contains an "Email" text box, with the words "matching
+ as", a drop-down selection box, then some checkboxes with
+ "Assigned To" checked by default? This allows you to
+ filter your search down based upon email address. Let's
+ put my email address in there, and see what happens.
</para>
<para>
Type "barnboy@trilobyte.net" in the top Email text box.
@@ -352,47 +392,55 @@ system against which all others are measured.
<listitem>
<para>
- Let's narrow the search some more. Scroll down until you find the box with the word
- "Program" over the top of it. This is where we can narrow our search down to only
- specific products (software programs or product lines) in our Bugzilla database.
- Please notice the box is a <emphasis>scrollbox</emphasis>. Using the down arrow on the
- scrollbox, scroll down until you can see an entry called "Webtools". Select this entry.
+ Let's narrow the search some more. Scroll down until you
+ find the box with the word "Program" over the top of it.
+ This is where we can narrow our search down to only
+ specific products (software programs or product lines) in
+ our Bugzilla database. Please notice the box is a
+ <emphasis>scrollbox</emphasis>. Using the down arrow on
+ the scrollbox, scroll down until you can see an entry
+ called "Webtools". Select this entry.
</para>
</listitem>
<listitem>
<para>
- Did you notice that some of the boxes to the right changed when you selected "Webtools"?
- Every Program (or Product) has different Versions, Components, and Target Milestones associated
- with it. A "Version" is the number of a software program.
+ Did you notice that some of the boxes to the right changed
+ when you selected "Webtools"? Every Program (or Product)
+ has different Versions, Components, and Target Milestones
+ associated with it. A "Version" is the number of a
+ software program.
<example>
<title>Some Famous Software Versions</title>
<informalexample>
<para>
- Do you remember the hype in 1995 when Microsoft Windows 95(r) was released?
- It may have been several years
- ago, but Microsoft(tm) spent over $300 Million advertising this new Version of their
- software. Three years later, they released Microsoft Windows 98(r),
- another new version, to great fanfare, and then in 2000 quietly
- released Microsoft Windows ME(Millenium Edition)(r).
+ Do you remember the hype in 1995 when Microsoft
+ Windows 95(r) was released? It may have been several
+ years ago, but Microsoft(tm) spent over $300 Million
+ advertising this new Version of their software.
+ Three years later, they released Microsoft Windows
+ 98(r), another new version, to great fanfare, and
+ then in 2000 quietly released Microsoft Windows
+ ME(Millenium Edition)(r).
</para>
<para>
- Software "Versions" help a manufacturer differentiate
- their current product from their
- previous products. Most do not identify their products
- by the year they were released.
- Instead, the "original" version of their software will
- often be numbered "1.0", with
- small bug-fix releases on subsequent tenths of a digit. In most cases, it's not
- a decimal number; for instance, often 1.9 is an <emphasis>older</emphasis> version
- of the software than 1.11,
- but is a <emphasis>newer</emphasis> version than 1.1.1.
+ Software "Versions" help a manufacturer
+ differentiate their current product from their
+ previous products. Most do not identify their
+ products by the year they were released. Instead,
+ the "original" version of their software will often
+ be numbered "1.0", with small bug-fix releases on
+ subsequent tenths of a digit. In most cases, it's
+ not a decimal number; for instance, often 1.9 is an
+ <emphasis>older</emphasis> version of the software
+ than 1.11, but is a <emphasis>newer</emphasis>
+ version than 1.1.1.
</para>
<para>
- In general, a "Version" in Bugzilla should refer to
- <emphasis>released</emphasis>
- products, not products that have not yet been released
- to the public. Forthcoming products
- are what the Target Milestone field is for.
+ In general, a "Version" in Bugzilla should refer to
+ <emphasis>released</emphasis> products, not products
+ that have not yet been released to the public.
+ Forthcoming products are what the Target Milestone
+ field is for.
</para>
</informalexample>
</example>
@@ -438,26 +486,25 @@ system against which all others are measured.
</example>
</para>
<para>
- A "Milestone", or "Target Milestone" is a often a planned future "Version" of a
- product. In many cases, though, Milestones simply represent significant dates for
- a developer. Having certain features in your Product is frequently
- tied to revenue (money)
- the developer will receive if the features work by the time she
- reaches the Target Milestone.
- Target Milestones are a great tool to organize your time.
- If someone will pay you $100,000 for
- incorporating certain features by a certain date,
- those features by that Milestone date become
- a very high priority. Milestones tend to be highly malleable creatures,
- though, that appear
- to be in reach but are out of reach by the time the important day arrives.
+ A "Milestone", or "Target Milestone" is a often a planned
+ future "Version" of a product. In many cases, though,
+ Milestones simply represent significant dates for a
+ developer. Having certain features in your Product is
+ frequently tied to revenue (money) the developer will
+ receive if the features work by the time she reaches the
+ Target Milestone. Target Milestones are a great tool to
+ organize your time. If someone will pay you $100,000 for
+ incorporating certain features by a certain date, those
+ features by that Milestone date become a very high
+ priority. Milestones tend to be highly malleable
+ creatures, though, that appear to be in reach but are out
+ of reach by the time the important day arrives.
</para>
<para>
- The Bugzilla Project has set up Milestones for future
- Bugzilla versions 2.14, 2.16, 2.18, 3.0, etc. However,
- a Target Milestone can just as easily be a specific date,
- code name, or weird alphanumeric
- combination, like "M19".
+ The Bugzilla Project has set up Milestones for future
+ Bugzilla versions 2.14, 2.16, 2.18, 3.0, etc. However, a
+ Target Milestone can just as easily be a specific date,
+ code name, or weird alphanumeric combination, like "M19".
</para>
</listitem>
@@ -475,56 +522,54 @@ system against which all others are measured.
</listitem>
<listitem>
<para>
- Congratulations! You've completed your first Query, and have before you the Bug List
- of the author of this Guide, Matthew P. Barnson (barnboy@trilobyte.net). If I'm
- doing well,
- you'll have a cryptic "Zarro Boogs Found" message on your screen. It is just
- a happy hacker's way of saying "Zero Bugs Found". However, I am fairly certain I will
+ Congratulations! You've completed your first Query, and
+ have before you the Bug List of the author of this Guide,
+ Matthew P. Barnson (barnboy@trilobyte.net). If I'm doing
+ well, you'll have a cryptic "Zarro Boogs Found" message on
+ your screen. It is just a happy hacker's way of saying
+ "Zero Bugs Found". However, I am fairly certain I will
always have some bugs assigned to me that aren't done yet,
so you won't often see that message!
</para>
</listitem>
</orderedlist>
<para>
- I encourage you to click the bug numbers in the left-hand column and examine
- my bugs. Also notice that if you click the underlined
- links near the top of this page, they do
- not take you to context-sensitive help here,
- but instead sort the columns of bugs on the screen!
- When you need to sort your bugs by priority, severity,
- or the people they are assigned to, this
- is a tremendous timesaver.
+ I encourage you to click the bug numbers in the left-hand
+ column and examine my bugs. Also notice that if you click the
+ underlined links near the top of this page, they do not take
+ you to context-sensitive help here, but instead sort the
+ columns of bugs on the screen! When you need to sort your bugs
+ by priority, severity, or the people they are assigned to,
+ this is a tremendous timesaver.
</para>
<para>
A couple more interesting things about the Bug List page:
<simplelist>
- <member><emphasis>Change Columns</emphasis>:
- by selecting this link, you can show all kinds
- of information in the Bug List</member>
- <member><emphasis>Change several bugs at once</emphasis>:
- If you have sufficient rights to change all
- the bugs shown in the Bug List, you can mass-modify them.
- This is a big time-saver.</member>
- <member><emphasis>Send mail to bug owners</emphasis>:
- If you have many related bugs, you can request
- an update from every person who owns the bugs in
- the Bug List asking them the status.</member>
- <member><emphasis>Edit this query</emphasis>:
- If you didn't get exactly the results you were looking for,
- you can return to the Query page through this link and make
- small revisions to the query you just made so
- you get more accurate results.</member>
+ <member><emphasis>Change Columns</emphasis>: by selecting
+ this link, you can show all kinds of information in the
+ Bug List</member>
+ <member><emphasis>Change several bugs at once</emphasis>: If
+ you have sufficient rights to change all the bugs shown in
+ the Bug List, you can mass-modify them. This is a big
+ time-saver.</member>
+ <member><emphasis>Send mail to bug owners</emphasis>: If you
+ have many related bugs, you can request an update from
+ every person who owns the bugs in the Bug List asking them
+ the status.</member>
+ <member><emphasis>Edit this query</emphasis>: If you didn't
+ get exactly the results you were looking for, you can
+ return to the Query page through this link and make small
+ revisions to the query you just made so you get more
+ accurate results.</member>
</simplelist>
</para>
<note>
<para>
- There are many more options to the Bugzilla Query Page
- and the Bug List than I have shown you.
- But this should be enough for you to learn to get around.
- I encourage you to check out the
- <ulink url="http://www.mozilla.org/bugs/">Bugzilla Home Page</ulink>
- to learn about the Anatomy
- and Life Cycle of a Bug before continuing.
+ There are many more options to the Bugzilla Query Page and
+ the Bug List than I have shown you. But this should be
+ enough for you to learn to get around. I encourage you to
+ check out the <ulink
+ url="http://www.mozilla.org/bugs/">Bugzilla Home Page</ulink> to learn about the Anatomy and Life Cycle of a Bug before continuing.
</para>
</note>
</section>
@@ -539,37 +584,35 @@ system against which all others are measured.
<section id="bug_writing">
<title>Writing a Great Bug Report</title>
<para>
- Before we plunge into writing your first bug report, I encourage you to read
- <ulink url="http://www.mozilla.org/quality/bug-writing-guidelines.html">Mozilla.org's Bug
- Writing Guidelines</ulink>. While some of the advice is Mozilla-specific, the basic
- principles of reporting Reproducible, Specific bugs, isolating the Product you are
- using, the Version of the Product, the Component which failed, the Hardware Platform, and
- Operating System you were using at the time of the failure go a long way toward ensuring accurate,
- responsible fixes for the bug that bit you.
+ Before we plunge into writing your first bug report, I
+ encourage you to read some bug-writing guidelines. If you
+ are reading this document as part of a Bugzilla CVS checkout
+ or un-tarred Bugzilla distribution, you should be able to
+ read them by clicking <ulink
+ url="../../bugwritinghelp.html">here</ulink>. If you are reading this online, check out the Mozilla.org bug-writing guidelines at <ulink url="http://www.mozilla.org/quality/bug-writing-guidelines.html">http://www.mozilla.org/quality/bug-writing-guidelines.html</ulink>. While some of the advice is Mozilla-specific, the basic principles of reporting Reproducible, Specific bugs, isolating the Product you are using, the Version of the Product, the Component which failed, the Hardware Platform, and Operating System you were using at the time of the failure go a long way toward ensuring accurate, responsible fixes for the bug that bit you.
</para>
<para>
- While you are at it, why not learn how to find previously reported bugs? Mozilla.org
- has published a great tutorial on finding duplicate bugs, available at
- <ulink url="http://www.mozilla.org/quality/help/beginning-duplicate-finding.html">
- http://www.mozilla.org/quality/help/beginning-duplicate-finding.html</ulink>.
+ While you are at it, why not learn how to find previously
+ reported bugs? Mozilla.org has published a great tutorial
+ on finding duplicate bugs, available at <ulink
+ url="http://www.mozilla.org/quality/help/beginning-duplicate-finding.html"> http://www.mozilla.org/quality/help/beginning-duplicate-finding.html</ulink>.
</para>
<para>
- I realize this was a lot to read. However, understanding the mentality of writing
- great bug reports will help us on the next part!
+ I realize this was a lot to read. However, understanding
+ the mentality of writing great bug reports will help us on
+ the next part!
</para>
<orderedlist>
<listitem>
<para>
- Go back to <ulink url="http://landfill.tequilarista.org/bugzilla-tip/">
- http://landfill.tequilarista.org/bugzilla-tip/</ulink>
- in your browser.
+ Go back to <ulink
+ url="http://landfill.tequilarista.org/bugzilla-tip/"> http://landfill.tequilarista.org/bugzilla-tip/</ulink> in your browser.
</para>
</listitem>
<listitem>
<para>
- Select the
- <ulink url="http://landfill.tequilarista.org/bugzilla-tip/enter_bug.cgi">
- Enter a new bug report</ulink> link.
+ Select the <ulink
+ url="http://landfill.tequilarista.org/bugzilla-tip/enter_bug.cgi"> Enter a new bug report</ulink> link.
</para>
</listitem>
<listitem>
@@ -579,11 +622,11 @@ system against which all others are measured.
</listitem>
<listitem>
<para>
- Now you should be at the "Enter Bug" form.
- The "reporter" should have been automatically filled out
- for you (or else Bugzilla prompted you to Log In again
- -- you did keep the email with your username
- and password, didn't you?).
+ Now you should be at the "Enter Bug" form. The
+ "reporter" should have been automatically filled out for
+ you (or else Bugzilla prompted you to Log In again --
+ you did keep the email with your username and password,
+ didn't you?).
</para>
</listitem>
<listitem>
@@ -593,107 +636,97 @@ system against which all others are measured.
</listitem>
<listitem>
<para>
- Bugzilla should have made reasonable guesses, based upon your browser,
- for the "Platform" and "OS" drop-down
- boxes. If those are wrong, change them -- if you're on an SGI box
- running IRIX, we want to know!
+ Bugzilla should have made reasonable guesses, based upon
+ your browser, for the "Platform" and "OS" drop-down
+ boxes. If those are wrong, change them -- if you're on
+ an SGI box running IRIX, we want to know!
</para>
</listitem>
<listitem>
<para>
- Fill in the "Assigned To" box with the email address you provided earlier.
- This way you don't end up sending copies of your bug to lots of other people,
- since it's just a test bug.
+ Fill in the "Assigned To" box with the email address you
+ provided earlier. This way you don't end up sending
+ copies of your bug to lots of other people, since it's
+ just a test bug.
</para>
</listitem>
<listitem>
<para>
- Leave the "CC" text box blank.
- Fill in the "URL" box with "http://www.mozilla.org".
+ Leave the "CC" text box blank. Fill in the "URL" box
+ with "http://www.mozilla.org".
</para>
</listitem>
<listitem>
<para>
- Enter "The Bugzilla Guide" in the Summary text box,
- and place any comments you have on this
- tutorial, or the Guide in general, into the Description box.
+ Enter "The Bugzilla Guide" in the Summary text box, and
+ place any comments you have on this tutorial, or the
+ Guide in general, into the Description box.
</para>
</listitem>
</orderedlist>
<para>
- Voila! Select "Commit" and send in your bug report!
- Next we'll look at resolving bugs.
+ Voila! Select "Commit" and send in your bug report! Next
+ we'll look at resolving bugs.
</para>
</section>
<section id="bug_manage">
<title>Managing your Bug Reports</title>
<para>
- OK, you should have a link to the bug you just created near the top of your page.
- It should say
- "Bug XXXX posted", with a link to the right saying "Back to BUG# XXXX".
- Select this link.
+ OK, you should have a link to the bug you just created near
+ the top of your page. It should say "Bug XXXX posted", with
+ a link to the right saying "Back to BUG# XXXX". Select this
+ link.
</para>
<orderedlist>
<listitem>
<para>
- Scroll down a bit on the subsequent page,
- until you see the "Resolve bug, changing resolution to (dropdown box).
- Normally, you would
- "Accept bug (change status to ASSIGNED)", fix it, and then resolve.
- But in this case, we're
- going to short-circuit the process because this wasn't a real bug.
- Change the dropdown next to
- "Resolve Bug" to "INVALID", make sure the radio button is
- marked next to "Resolve Bug", then
- click "Commit".
+ Scroll down a bit on the subsequent page, until you see
+ the "Resolve bug, changing resolution to (dropdown box).
+ Normally, you would "Accept bug (change status to
+ ASSIGNED)", fix it, and then resolve. But in this case,
+ we're going to short-circuit the process because this
+ wasn't a real bug. Change the dropdown next to "Resolve
+ Bug" to "INVALID", make sure the radio button is marked
+ next to "Resolve Bug", then click "Commit".
</para>
</listitem>
<listitem>
<para>
- Hey! It said it couldn't take the change in a big red box!
- That's right, you must specify
- a Comment in order to make this change. Select the "Back"
- button in your browser, add a
- Comment, then try Resolving the bug with INVALID status again.
- This time it should work.
+ Hey! It said it couldn't take the change in a big red
+ box! That's right, you must specify a Comment in order
+ to make this change. Select the "Back" button in your
+ browser, add a Comment, then try Resolving the bug with
+ INVALID status again. This time it should work.
</para>
</listitem>
</orderedlist>
<para>
You have now learned the basics of Bugzilla navigation,
- entering a bug, and bug maintenance.
- I encourage you to explore these features, and see what you can do with them!
- We'll spend no more time on individual Bugs or Queries from this point on, so you are
- on your own there.
+ entering a bug, and bug maintenance. I encourage you to
+ explore these features, and see what you can do with them!
+ We'll spend no more time on individual Bugs or Queries from
+ this point on, so you are on your own there.
</para>
<para>
But I'll give a few last hints!
</para>
<para>
- There is a <ulink url="http://bugzilla.mozilla.org/help.html">CLUE</ulink>
- on the Query page
- that will teach you more how to use the form.
+ There is a <ulink
+ url="http://bugzilla.mozilla.org/help.html">CLUE</ulink> on the Query page that will teach you more how to use the form.
</para>
<para>
- If you click the hyperlink on the
- <ulink url="http://bugzilla.mozilla.org/describecomponents.cgi">Component</ulink>
- box of the Query page, you will be presented a form that will describe what all
- the components are.
+ If you click the hyperlink on the <ulink
+ url="http://bugzilla.mozilla.org/describecomponents.cgi">Component</ulink> box of the Query page, you will be presented a form that will describe what all the components are.
</para>
<para>
- Possibly the most powerful feature of the Query page is the
- <ulink url="http://bugzilla.mozilla.org/booleanchart.html">Boolean Chart</ulink> section.
- It's a bit confusing to use the first time, but can provide unparalleled
- flexibility in your queries,
- allowing you to build extremely powerful requests.
+ Possibly the most powerful feature of the Query page is the
+ <ulink
+ url="http://bugzilla.mozilla.org/booleanchart.html">Boolean Chart</ulink> section. It's a bit confusing to use the first time, but can provide unparalleled flexibility in your queries, allowing you to build extremely powerful requests.
</para>
<para>
- Finally, you can build some nifty
- <ulink url="http://bugzilla.mozilla.org/reports.cgi">Reports</ulink>
- using the "Bug Reports" link near the bottom of the query page, and also
- available via the "Reports" link
- at the footer of each page.
+ Finally, you can build some nifty <ulink
+ url="http://bugzilla.mozilla.org/reports.cgi">Reports</ulink> using the "Bug Reports" link near the bottom of the query page, and also available via the "Reports" link at the footer of each page.
</para>
</section>
</section>
@@ -701,7 +734,7 @@ system against which all others are measured.
</section>
<section id="init4me">
- <title>What's in it for me?</title>
+ <title>Where can I find my user preferences?</title>
<epigraph>
<para>
Indiana, it feels like we walking on fortune cookies!
@@ -711,98 +744,95 @@ system against which all others are measured.
</para>
</epigraph>
<para>
- Customized User Preferences offer tremendous versatility to
- your individual Bugzilla experience.
- Let's plunge into what you can do! The first step is to click
- the "Edit prefs" link at the footer of each page once you
- have logged in to
- <ulink url="http://landfill.tequilarista.org/bugzilla-tip/query.cgi?GoAheadAndLogIn=1">
- Landfill</ulink>.
+ Customized User Preferences offer tremendous versatility to your
+ individual Bugzilla experience. Let's plunge into what you can
+ do! The first step is to click the "Edit prefs" link at the
+ footer of each page once you have logged in to <ulink
+ url="http://landfill.tequilarista.org/bugzilla-tip/query.cgi?GoAheadAndLogIn=1"> Landfill</ulink>.
</para>
- <section id="accountsettings">
+ <section id="accountsettings" xreflabel="Account Settings">
<title>Account Settings</title>
<para>
On this page, you can change your basic Account Settings,
- including your password and full name.
- For security reasons, in order to change anything on this page you
- must type your <emphasis>current</emphasis>
- password into the "Old Password" field.
- If you wish to change your password, type the new password you
- want into the "New Password" field and again into the "Re-enter
- new password" field to ensure
- you typed your new password correctly. Select the "Submit" button and you're done!
+ including your password and full name. For security reasons,
+ in order to change anything on this page you must type your
+ <emphasis>current</emphasis> password into the <quote>Old
+ Password</quote> field. If you wish to change your
+ password, type the new password you want into the <quote>New
+ Password</quote> field and again into the <quote>Re-enter
+ new password</quote> field to ensure you typed your new
+ password correctly. Select the <quote>Submit</quote> button
+ and you are done.
</para>
</section>
- <section id="emailsettings">
+ <section id="emailsettings" >
<title>Email Settings</title>
- <section id="notification">
+ <section id="notification" xreflabel="">
<title>Email Notification</title>
- <note>
- <para>
- The email notification settings described below have been obsoleted in Bugzilla 2.12, and
- this section will be replaced with a comprehensive description of the amazing array of
- new options at your disposal. However, in the meantime, throw this chunk out the window
- and go crazy with goofing around with different notification options.
- </para>
- </note>
<para>
- Ahh, here you can reduce or increase the amount of email sent you from Bugzilla!
- In the drop-down "Notify me of changes to", select one of
- <simplelist>
- <member><emphasis>All qualifying bugs</emphasis>: sends you every change to every bug
- where your name is somewhere on it, regardless of who changed it.</member>
- <member><emphasis>Only those bugs which I am listed in the CC line</emphasis>: prevents
- you from receiving mail for which you are the reporter,'
- owner, or QA contact. If you are on the CC
- list, presumably someone had a <emphasis>good</emphasis>
- reason for you to get the email.</member>
- <member><emphasis>All qulifying bugs except those which I change</emphasis>:
- This is the default, and
- a sensible setting. If someone else changes your bugs, you will get emailed,
- but if you change bugs
- yourself you will receive no notification of the change.</member>
- </simplelist>
+ Here you can reduce or increase the amount of email sent you
+ from Bugzilla. Although this is referred to as
+ <quote>Advanced Email Filtering Options</quote>, they are,
+ in fact, the standard email filter set. All of them are
+ self-explanatory, but you can use the filters in interesting
+ ways. For instance, some people (notably Quality Assurance
+ personnel) often only care to receive updates regarding a
+ bug when the bug changes state, so they can track bugs on
+ their flow charts and know when it is time to pull the bug
+ onto a quality assurance platform for inspection. Other
+ people set up email gateways to
+ <xref linkend="bonsai"> or <xref linkend="tinderbox">, and
+ restrict which types of Bugzilla information are fed to
+ these systems..
</para>
</section>
<section id="newemailtech">
<title>New Email Technology</title>
<note>
<para>
- This option may not be available in all Bugzilla installations, depending upon
- the preferences of the systems administrator responsible for the setup of your Bugzilla.
- However, if you really want this functionality, ask her to "enable newemailtech
- in Params"
- and "make it the default for all new users", referring her to the Administration section
- of this Guide.
+ This option may not be available in all Bugzilla
+ installations, depending upon the preferences of the
+ systems administrator responsible for the setup of your
+ Bugzilla. However, if you really want this functionality,
+ ask her to "enable newemailtech in Params" and "make it
+ the default for all new users", referring her to the
+ Administration section of this Guide.
</para>
</note>
<para>
- Disregard the warnings about "experimental and bleeding edge"; the code to handle email
- in a cleaner manner than that historically used for Bugzilla is
- quite robust and well-tested now.
+ Disregard the warnings about "experimental and bleeding
+ edge"; the code to handle email in a cleaner manner than
+ that historically used for Bugzilla is quite robust and
+ well-tested now.
</para>
<para>
- I recommend you enable the option, "Click here to sign up (and risk any bugs)".
- Your email-box
- will thank you for it. The fundamental shift in "newemailtech" is away from standard UNIX
- "diff" output, which is quite ugly, to a prettier, better laid-out email.
+ I recommend you enable the option, "Click here to sign up
+ (and risk any bugs)". Your email-box will thank you for it.
+ The fundamental shift in "newemailtech" is away from
+ standard UNIX "diff" output, which is quite ugly, to a
+ prettier, better laid-out email.
</para>
</section>
<section id="watchsettings">
<title>"Watching" Users</title>
<note>
<para>
- This option may not be available in all Bugzilla installations, depending upon
- the preferences of the systems administrator responsible for the setup of your Bugzilla.
- However, if you really want this functionality, ask her to "enable watchers in Params".
+ This option may not be available in all Bugzilla
+ installations, depending upon the preferences of the
+ systems administrator responsible for the setup of your
+ Bugzilla. However, if you really want this functionality,
+ ask her to "enable watchers in Params".
</para>
</note>
<para>
- By entering user email names into the "Users to watch" text entry box, delineated by commas,
- you can watch bugs of other users. This powerful functionality enables seamless transitions
- as developers change projects, managers wish to get in touch with the issues faced by their
- direct reports, or users go on vacation. If any of these three situations apply
- to you, you will undoubtedly find this feature quite convenient.
+ By entering user email names into the "Users to watch" text
+ entry box, delineated by commas, you can watch bugs of other
+ users. This powerful functionality enables seamless
+ transitions as developers change projects, managers wish to
+ get in touch with the issues faced by their direct reports,
+ or users go on vacation. If any of these three situations
+ apply to you, you will undoubtedly find this feature quite
+ convenient.
</para>
</section>
</section>
@@ -810,36 +840,46 @@ system against which all others are measured.
<title>Page Footer</title>
<note>
<para>
- By default, this page is quite barren. However, go explore the Query Page some more; you will
- find that you can store numerous queries on the server, so if you regularly run a particular query
- it is just a drop-down menu away. On this page of Preferences, if you have many stored
- queries you can elect to have them always one-click away!
+ By default, this page is quite barren. However, go explore
+ the Query Page some more; you will find that you can store
+ numerous queries on the server, so if you regularly run a
+ particular query it is just a drop-down menu away. On this
+ page of Preferences, if you have many stored queries you can
+ elect to have them always one-click away!
</para>
</note>
<para>
- If you have many stored queries on the server, here you will find individual drop-downs for each
- stored query. Each drop-down gives you the option of that query appearing on the footer of every
- page in Bugzilla! This gives you powerful one-click access to any complex searches you may set up,
- and is an excellent way to impress your boss...
+ If you have many stored queries on the server, here you will
+ find individual drop-downs for each stored query. Each
+ drop-down gives you the option of that query appearing on the
+ footer of every page in Bugzilla! This gives you powerful
+ one-click access to any complex searches you may set up, and
+ is an excellent way to impress your boss...
</para>
<tip>
- <para>By default, the "My Bugs" link appears at the bottom of each page. However, this query
- gives you both the bugs you have reported, as well as those you are assigned. One of the most
- common uses for this page is to remove the "My Bugs" link, replacing it with two other queries,
- commonly called "My Bug Reports" and "My Bugs" (but only referencing bugs assigned to you). This
- allows you to distinguish those bugs you have reported from those you are assigned. I commonly
- set up complex Boolean queries in the Query page and link them to my footer in this page. When
- they are significantly complex, a one-click reference can save hours of work.</para>
+ <para>By default, the "My Bugs" link appears at the bottom of
+ each page. However, this query gives you both the bugs you
+ have reported, as well as those you are assigned. One of
+ the most common uses for this page is to remove the "My
+ Bugs" link, replacing it with two other queries, commonly
+ called "My Bug Reports" and "My Bugs" (but only referencing
+ bugs assigned to you). This allows you to distinguish those
+ bugs you have reported from those you are assigned. I
+ commonly set up complex Boolean queries in the Query page
+ and link them to my footer in this page. When they are
+ significantly complex, a one-click reference can save hours
+ of work.</para>
</tip>
</section>
<section id="permissionsettings">
<title>Permissions</title>
<para>
- This is a purely informative page which outlines your current permissions on
- this installation of Bugzilla. If you have permissions to grant certain permissions to
- other users, the "other users" link appears on this page as well as the footer.
- For more information regarding user administration, please consult the Administration
- section of this Guide.
+ This is a purely informative page which outlines your current
+ permissions on this installation of Bugzilla. If you have
+ permissions to grant certain permissions to other users, the
+ "other users" link appears on this page as well as the footer.
+ For more information regarding user administration, please
+ consult the Administration section of this Guide.
</para>
</section>
</section>
@@ -847,12 +887,11 @@ system against which all others are measured.
<section id="usingbz-conc">
<title>Using Bugzilla-Conclusion</title>
<para>
- Thank you for reading through this portion of the Bugzilla Guide. I anticipate
- it may not yet meet the needs of all readers. If you have additional comments or
- corrections to make, please submit your contributions to the
- <ulink url="mailto://mozilla-webtools@mozilla.org">mozilla-webtools</ulink>
- mailing list/newsgroup. The mailing list is mirrored to the netscape.public.mozilla.webtools
- newsgroup, and the newsgroup is mirrored to mozilla-webtools@mozilla.org
+ Thank you for reading through this portion of the Bugzilla
+ Guide. I anticipate it may not yet meet the needs of all
+ readers. If you have additional comments or corrections to
+ make, please submit your contributions to the <ulink
+ url="mailto://mozilla-webtools@mozilla.org">mozilla-webtools</ulink> mailing list/newsgroup. The mailing list is mirrored to the netscape.public.mozilla.webtools newsgroup, and the newsgroup is mirrored to mozilla-webtools@mozilla.org
</para>
</section>
</chapter>
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