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authorterry%netscape.com <>1998-08-26 15:14:15 +0200
committerterry%netscape.com <>1998-08-26 15:14:15 +0200
commit482763c95359bd0352878542826693064d9e365e (patch)
treeaf570f3e013f34f28ca7967e4b7dcd7a9f05f854 /bug_status.html
downloadbugzilla-482763c95359bd0352878542826693064d9e365e.tar.gz
bugzilla-482763c95359bd0352878542826693064d9e365e.tar.xz
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+<HTML>
+
+<!--
+ The contents of this file are subject to the Mozilla Public License
+ Version 1.0 (the "License"); you may not use this file except in
+ compliance with the License. You may obtain a copy of the License at
+ http://www.mozilla.org/MPL/
+
+ Software distributed under the License is distributed on an "AS IS"
+ basis, WITHOUT WARRANTY OF ANY KIND, either express or implied. See the
+ License for the specific language governing rights and limitations
+ under the License.
+
+ The Original Code is the Bugzilla Bug Tracking System.
+
+ The Initial Developer of the Original Code is Netscape Communications
+ Corporation. Portions created by Netscape are Copyright (C) 1998
+ Netscape Communications Corporation. All Rights Reserved.
+
+ Contributor(s): Terry Weissman <terry@mozilla.org>
+-->
+
+<TITLE>A Bug's Life Cycle</TITLE>
+
+<h1 ALIGN=CENTER>A Bug's Life Cycle</h1>
+
+The <B>status</B> and <B>resolution</B> field define and track the
+life cycle of a bug.
+
+<p>
+<TABLE BORDER=1 CELLPADDING=4>
+
+<TR ALIGN=CENTER VALIGN=TOP>
+<TD WIDTH=50%><H1>STATUS</H1> <TD><H1>RESOLUTION</H1>
+
+<TR VALIGN=TOP>
+<TD>The <B>status</B> field indicates the general health of a bug. Only
+certain status transitions are allowed.
+<TD>The <b>resolution</b> field indicates what happened to this bug.
+
+<TR VALIGN=TOP><TD>
+<DL><DT><B>NEW</B>
+<DD> This bug has recently been added to the assignee's list of bugs
+ and must be processed. Bugs in this state may be accepted, and
+ become <B>ASSIGNED</B>, passed on to someone else, and remain
+ <B>NEW</B>, or resolved and marked <B>RESOLVED</B>.
+<DT><B>ASSIGNED</B>
+<DD> This bug is not yet resolved, but is assigned to the proper
+ person. From here bugs can be given to another person and become
+ <B>NEW</B>, or resolved and become <B>RESOLVED</B>.
+<DT><B>REOPENED</B>
+<DD>This bug was once resolved, but the resolution was deemed
+ incorrect. For example, a <B>WORKSFORME</B> bug is
+ <B>REOPENED</B> when more information shows up and the bug is now
+ reproducible. From here bugs are either marked <B>ASSIGNED</B>
+ or <B>RESOLVED</B>.
+</DL>
+<TD>
+<DL>
+<DD> No resolution yet. All bugs which are <B>NEW</B> or
+ <B>ASSIGNED</B> have the resolution set to blank. All other bugs
+ will be marked with one of the following resolutions.
+</DL>
+
+<TR VALIGN=TOP><TD>
+<DL>
+<DT><B>RESOLVED</B>
+<DD> A resolution has been taken, and it is awaiting verification by
+ QA. From here bugs are either re-opened and become
+ <B>REOPENED</B>, are marked <B>VERIFIED</B>, or are closed for good
+ and marked <B>CLOSED</B>.
+<DT><B>VERIFIED</B>
+<DD> QA has looked at the bug and the resolution and agrees that the
+ appropriate resolution has been taken. Bugs remain in this state
+ until the product they were reported against actually ship, at
+ which point the become <B>CLOSED</B>.
+<DT><B>CLOSED</B>
+<DD> The bug is considered dead, the resolution is correct. Any zombie
+ bugs who choose to walk the earth again must do so by becoming
+ <B>REOPENED</B>.
+</DL>
+
+<TD>
+<DL>
+<DT><B>FIXED</B>
+<DD> A fix for this bug is checked into the tree and tested.
+<DT><B>INVALID</B>
+<DD> The problem described is not a bug
+<DT><B>WONTFIX</B>
+<DD> The problem described is a bug which will never be fixed.
+<DT><B>LATER</B>
+<DD> The problem described is a bug which will not be fixed in this
+ version of the product.
+<DT><B>REMIND</B>
+<DD> The problem described is a bug which will probably not be fixed in this
+ version of the product, but might still be.
+<DT><B>DUPLICATE</B>
+<DD> The problem is a duplicate of an existing bug. Marking a bug
+ duplicate requires the bug# of the duplicating bug and will at
+ least put that bug number in the description field.
+<DT><B>WORKSFORME</B>
+<DD> All attempts at reproducing this bug were futile, reading the
+ code produces no clues as to why this behavior would occur. If
+ more information appears later, please re-assign the bug, for
+ now, file it.
+</DL>
+</TABLE>
+
+<H1>Other Fields</H1>
+
+<table border=1 cellpadding=4><tr><td>
+<a name="severity"><h2>Severity</h2></a>
+
+This field describes the impact of a bug.
+
+<p>
+<p>
+
+<table>
+<tr><th>Critical</th><td>crashes, loss of data, severe memory leak
+<tr><th>Major</th><td>major loss of function
+<tr><th>Minor</th><td>minor loss of function, or other problem where easy workaround is present
+<tr><th>Trivial</th><td>cosmetic problem like misspelt words or misaligned text
+<tr><th>Enhancement</th><td>Request for enhancement
+</table>
+
+</td><td>
+
+<a name="priority"><h2>Priority</h2></a>
+
+This field describes the importance and order in which a bug should be
+fixed. The available priorities are:
+
+<p>
+<p>
+
+<table>
+<tr><th>P1</th><td>Most important
+<tr><th>P2</th><td>
+<tr><th>P3</th><td>
+<tr><th>P4</th><td>
+<tr><th>P5</th><td>Least important
+</table>
+</tr></table>
+
+
+<a name="area"><h2>Area</h2></a>
+This is the general area which is covered by the bug report. This allows
+bugs to migrate over to testing, but not show up on the "daily bug list".
+Most bugs should have area set to <B>CODE</B>. Legal values include:
+<UL>
+<LI> CODE
+<LI> JAVA
+<LI> TEST
+<LI> UI
+<LI> BUILD
+<LI> PERF
+<LI> i18n <i>(internationalization)</i>
+<LI> l10n <i>(localization)</i>
+</UL>
+<a name="rep_platform"><h2>Platform</h2></a>
+This is the platform against which the bug was reported. Legal
+platforms include:
+
+<UL>
+<LI> All (happens on all platform; cross-platform bug)
+<LI> Macintosh
+<LI> PC
+<LI> X-Windows
+</UL>
+
+<b>Note:</b> Selecting the option "All" does not select bugs assigned against all platforms. It
+merely selects bugs that <b>occur</b> on all platforms.
+
+<a name="assigned_to"><h2>Assigned To</h2></a>
+
+This is the person in charge of resolving the bug. Every time this
+field changes, the status changes to <B>NEW</B> to make it easy to see
+which new bugs have appeared on a person's list.
+
+<p><A HREF="http://www.mozilla.org/owners.html">List of module owners.</a>
+<p>
+
+
+The default status for queries is set to NEW, ASSIGNED and REOPENED. When
+searching for bugs that have been resolved or verified, remember to set the
+status field appropriately.
+
+<hr>
+<address><a href="http://home.netscape.com/people/terry/">Terry Weissman &lt;terry@netscape.com&gt;</a></address>
+<!-- hhmts start -->
+Last modified: Tue Aug 25 23:11:26 1998
+<!-- hhmts end -->
+</body> </html>