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authorlpsolit%gmail.com <>2009-10-19 01:34:57 +0200
committerlpsolit%gmail.com <>2009-10-19 01:34:57 +0200
commita7310a522e4ac2b24d01f0cdf44e132d0db8f73b (patch)
treef6a86028d5e5db61948e4103c2c4d4ebf1ccfb7f /docs
parentda262b500fba8bd50d40a358670a6ac2a88b9056 (diff)
downloadbugzilla-a7310a522e4ac2b24d01f0cdf44e132d0db8f73b.tar.gz
bugzilla-a7310a522e4ac2b24d01f0cdf44e132d0db8f73b.tar.xz
Bug 399073: Remove the 'loginnetmask' parameter - Patch by Frédéric Buclin <LpSolit@gmail.com> r/a=mkanat
Diffstat (limited to 'docs')
-rw-r--r--docs/en/xml/troubleshooting.xml90
1 files changed, 9 insertions, 81 deletions
diff --git a/docs/en/xml/troubleshooting.xml b/docs/en/xml/troubleshooting.xml
index 7a4a08ef5..0c20b71d1 100644
--- a/docs/en/xml/troubleshooting.xml
+++ b/docs/en/xml/troubleshooting.xml
@@ -1,5 +1,5 @@
<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook XML V4.1.2//EN"> -->
-<!-- $Id: troubleshooting.xml,v 1.11 2008/04/04 06:48:23 uid623 Exp $ -->
+<!-- $Id: troubleshooting.xml,v 1.14 2009/10/18 23:35:00 lpsolit%gmail.com Exp $ -->
<appendix id="troubleshooting">
<title>Troubleshooting</title>
@@ -22,7 +22,7 @@
<para>If you have made it all the way through
<xref linkend="installation"/> (Installation) and
<xref linkend="configuration"/> (Configuration) but accessing the Bugzilla
- URL doesn't work, the first thing to do is to check your webserver error
+ URL doesn't work, the first thing to do is to check your web server error
log. For Apache, this is often located at
<filename>/etc/logs/httpd/error_log</filename>. The error messages
you see may be self-explanatory enough to enable you to diagnose and
@@ -32,7 +32,7 @@
<para>
Bugzilla can also log all user-based errors (and many code-based errors)
- that occur, without polluting the web server error log. To enable
+ that occur, without polluting the web server's error log. To enable
Bugzilla error logging, create a file that Bugzilla can write to, named
<filename>errorlog</filename>, in the Bugzilla <filename>data</filename>
directory. Errors will be logged as they occur, and will include the type
@@ -45,10 +45,10 @@
</section>
<section id="trbl-testserver">
- <title>The Apache webserver is not serving Bugzilla pages</title>
+ <title>The Apache web server is not serving Bugzilla pages</title>
<para>After you have run <command>checksetup.pl</command> twice,
run <command>testserver.pl http://yoursite.yourdomain/yoururl</command>
- to confirm that your webserver is configured properly for
+ to confirm that your web server is configured properly for
Bugzilla.
</para>
<programlisting>
@@ -75,9 +75,9 @@ TEST-OK Webserver is preventing fetch of http://landfill.bugzilla.org/bugzilla-t
</para>
</listitem>
<listitem>
- <para>The permissions on your library directories are set incorrectly.
- They must, at the very least, be readable by the webserver user or
- group. It is recommended that they be world readable.
+ <para>The permissions on your library directories are set incorrectly.
+ They must, at the very least, be readable by the web server user or
+ group. It is recommended that they be world readable.
</para>
</listitem>
</orderedlist>
@@ -139,55 +139,12 @@ TEST-OK Webserver is preventing fetch of http://landfill.bugzilla.org/bugzilla-t
</para>
</section>
- <section id="trouble-filetemp">
- <title>Your vendor has not defined Fcntl macro O_NOINHERIT</title>
-
- <para>This is caused by a bug in the version of
- <productname>File::Temp</productname> that is distributed with perl
- 5.6.0. Many minor variations of this error have been reported:
- </para>
-
- <programlisting>Your vendor has not defined Fcntl macro O_NOINHERIT, used
-at /usr/lib/perl5/site_perl/5.6.0/File/Temp.pm line 208.
-
-Your vendor has not defined Fcntl macro O_EXLOCK, used
-at /usr/lib/perl5/site_perl/5.6.0/File/Temp.pm line 210.
-
-Your vendor has not defined Fcntl macro O_TEMPORARY, used
-at /usr/lib/perl5/site_perl/5.6.0/File/Temp.pm line 233.</programlisting>
-
- <para>Numerous people have reported that upgrading to version 5.6.1
- or higher solved the problem for them. A less involved fix is to apply
- the following patch, which is also
- available as a <ulink url="../xml/filetemp.patch">patch file</ulink>.
- </para>
-
- <programlisting><![CDATA[--- File/Temp.pm.orig Thu Feb 6 16:26:00 2003
-+++ File/Temp.pm Thu Feb 6 16:26:23 2003
-@@ -205,6 +205,7 @@
- # eg CGI::Carp
- local $SIG{__DIE__} = sub {};
- local $SIG{__WARN__} = sub {};
-+ local *CORE::GLOBAL::die = sub {};
- $bit = &$func();
- 1;
- };
-@@ -226,6 +227,7 @@
- # eg CGI::Carp
- local $SIG{__DIE__} = sub {};
- local $SIG{__WARN__} = sub {};
-+ local *CORE::GLOBAL::die = sub {};
- $bit = &$func();
- 1;
- };]]></programlisting>
- </section>
-
<section id="trbl-relogin-everyone">
<title>Everybody is constantly being forced to relogin</title>
<para>The most-likely cause is that the <quote>cookiepath</quote> parameter
is not set correctly in the Bugzilla configuration. You can change this (if
- you're a Bugzilla administrator) from the editparams.cgi page via the web.
+ you're a Bugzilla administrator) from the editparams.cgi page via the web interface.
</para>
<para>The value of the cookiepath parameter should be the actual directory
@@ -256,35 +213,6 @@ at /usr/lib/perl5/site_perl/5.6.0/File/Temp.pm line 233.</programlisting>
</para>
</section>
- <section id="trbl-relogin-some">
- <title>Some users are constantly being forced to relogin</title>
-
- <para>First, make sure cookies are enabled in the user's browser.
- </para>
-
- <para>If that doesn't fix the problem, it may be that the user's ISP
- implements a rotating proxy server. This causes the user's effective IP
- address (the address which the Bugzilla server perceives him coming from)
- to change periodically. Since Bugzilla cookies are tied to a specific IP
- address, each time the effective address changes, the user will have to
- log in again.
- </para>
-
- <para>If you are using 2.18 (or later), there is a
- parameter called <quote>loginnetmask</quote>, which you can use to set
- the number of bits of the user's IP address to require to be matched when
- authenticating the cookies. If you set this to something less than 32,
- then the user will be given a checkbox for <quote>Restrict this login to
- my IP address</quote> on the login screen, which defaults to checked. If
- they leave the box checked, Bugzilla will behave the same as it did
- before, requiring an exact match on their IP address to remain logged in.
- If they uncheck the box, then only the left side of their IP address (up
- to the number of bits you specified in the parameter) has to match to
- remain logged in.
- </para>
-
- </section>
-
<section id="trbl-index">
<title><filename>index.cgi</filename> doesn't show up unless specified in the URL</title>
<para>