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authorByron Jones <bjones@mozilla.com>2012-07-19 08:36:30 +0200
committerByron Jones <bjones@mozilla.com>2012-07-19 08:36:30 +0200
commit1b754b706621166e4bc04e99bfd66f60332e0057 (patch)
treee9a3067d48db0428c34d0f23dd5744c64d9bd707 /extensions/BMO/template/en
parentc6272ed4f71b1e6b8038960f6a203f4e315a2e6b (diff)
downloadbugzilla-1b754b706621166e4bc04e99bfd66f60332e0057.tar.gz
bugzilla-1b754b706621166e4bc04e99bfd66f60332e0057.tar.xz
Bug 774941: update the itrequest form for service-now
Diffstat (limited to 'extensions/BMO/template/en')
-rw-r--r--extensions/BMO/template/en/default/bug/create/create-itrequest.html.tmpl290
1 files changed, 170 insertions, 120 deletions
diff --git a/extensions/BMO/template/en/default/bug/create/create-itrequest.html.tmpl b/extensions/BMO/template/en/default/bug/create/create-itrequest.html.tmpl
index 6944b74f7..265c168a9 100644
--- a/extensions/BMO/template/en/default/bug/create/create-itrequest.html.tmpl
+++ b/extensions/BMO/template/en/default/bug/create/create-itrequest.html.tmpl
@@ -1,48 +1,17 @@
-[%# 1.0@bugzilla.org %]
-[%# The contents of this file are subject to the Mozilla Public
- # License Version 1.1 (the "License"); you may not use this file
- # except in compliance with the License. You may obtain a copy of
- # the License at http://www.mozilla.org/MPL/
- #
- # Software distributed under the License is distributed on an "AS
- # IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or
- # implied. See the License for the specific language governing
- # rights and limitations under the License.
- #
- # The Original Code is the Bugzilla Bug Tracking System.
- #
- # The Initial Developer of the Original Code is Netscape Communications
- # Corporation. Portions created by Netscape are
- # Copyright (C) 1998 Netscape Communications Corporation. All
- # Rights Reserved.
- #
- # Contributor(s): Gervase Markham <gerv@gerv.net>
- # Ville Skyttä <ville.skytta@iki.fi>
- # John Hoogstrate <hoogstrate@zeelandnet.nl>
- #%]
-
-[% PROCESS global/variables.none.tmpl %]
-
-[% PROCESS global/header.html.tmpl
- title = "Mozilla Corporation/Foundation IT Requests"
- javascript_urls = [ 'js/field.js' ]
- yui = [ 'autocomplete' ]
-%]
-
-[% USE Bugzilla %]
+[%# This Source Code Form is subject to the terms of the Mozilla Public
+ # License, v. 2.0. If a copy of the MPL was not distributed with this
+ # file, You can obtain one at http://mozilla.org/MPL/2.0/.
+ #
+ # This Source Code Form is "Incompatible With Secondary Licenses", as
+ # defined by the Mozilla Public License, v. 2.0.
+ #%]
-<p><strong>Please use this form for IT requests only!</strong></p>
-<p>If you have a [% terms.bug %] to file, go <a href="enter_bug.cgi">here</a>.</p>
+[% PROCESS global/variables.none.tmpl %]
-<form method="post" action="post_bug.cgi" id="itRequestForm" enctype="multipart/form-data">
- <input type="hidden" name="product" value="mozilla.org">
- <input type="hidden" name="rep_platform" value="All">
- <input type="hidden" name="op_sys" value="Other">
- <input type="hidden" name="priority" value="--">
- <input type="hidden" name="version" value="other">
- <input type="hidden" name="token" value="[% token FILTER html %]">
- <script type="text/javascript">
- <!--
+[% USE date(format = '%Y%m%d') %]
+[% use_service_now = date.format(date.now) >= 20120723 %]
+
+[% inline_javascript = BLOCK %]
function setsevdesc(theSelect) {
var theValue = theSelect.options[theSelect.selectedIndex].value;
if (theValue == 'blocker') {
@@ -56,20 +25,75 @@
document.getElementById('critdesc').style.display = 'none';
}
}
- var compdesc = new Array();
- [% FOREACH comp IN product.components %]
- compdesc['[% comp.name FILTER js %]'] = '[% comp.description FILTER js %]';
- [% END %]
- compdesc['invalid'] = '';
+
+ var compdesc = new Array();
+ [% FOREACH comp IN product.components %]
+ compdesc['[% comp.name FILTER js %]'] = '[% comp.description FILTER js %]';
+ [% END %]
+ compdesc['invalid'] = '';
+
function setcompdesc(theRadio) {
- var theValue = theRadio.value;
- document.getElementById('compdescription').innerHTML = compdesc[theValue];
+ if (theRadio.id == 'componentmvd' [% ' && false' UNLESS use_service_now %]) {
+ [%# helpdesk issue/request %]
+ document.getElementById('main_form').style.display = 'none';
+ document.getElementById('service_now_form').style.display = '';
+ document.getElementById('compdescription').innerHTML =
+ 'Use <a href="https://mozilla.service-now.com/">Service Now</a> to:<br>' +
+ 'Request an LDAP/E-mail/etc. account<br>' +
+ 'Desktop/Laptop/Printer/Phone/Tablet/License problem/order/request';
+ } else {
+ document.getElementById('main_form').style.display = '';
+ document.getElementById('service_now_form').style.display = 'none';
+ var theValue = theRadio.value;
+ document.getElementById('compdescription').innerHTML = compdesc[theValue];
+ }
+ }
+
+ function on_submit() {
+ [% IF use_service_now %]
+ if (document.getElementById('componentmvd').checked) {
+ [%# redirect desktop issues to service-now #%]
+ document.location.href = 'https://mozilla.service-now.com/';
+ return false;
+ }
+ [% END %]
+ return true;
}
- // -->
- </script>
+
+ YAHOO.util.Event.onDOMReady(function() {
+ var comps = document.getElementsByName('component');
+ for (var i = 0, l = comps.length; i < l; i++) {
+ if (comps[i].checked) {
+ setcompdesc(comps[i]);
+ break;
+ }
+ }
+ });
+[% END %]
+
+[% PROCESS global/header.html.tmpl
+ title = "Mozilla Corporation/Foundation IT Requests"
+ javascript = inline_javascript
+ javascript_urls = [ 'js/field.js' ]
+ yui = [ 'autocomplete' ]
+%]
+
+[% USE Bugzilla %]
+
+<p><strong>Please use this form for IT requests only!</strong></p>
+<p>If you have a [% terms.bug %] to file, go <a href="enter_bug.cgi">here</a>.</p>
+
+<form method="post" action="post_bug.cgi" id="itRequestForm" enctype="multipart/form-data"
+ onsubmit="return on_submit()">
+ <input type="hidden" name="product" value="mozilla.org">
+ <input type="hidden" name="rep_platform" value="All">
+ <input type="hidden" name="op_sys" value="Other">
+ <input type="hidden" name="priority" value="--">
+ <input type="hidden" name="version" value="other">
+ <input type="hidden" name="token" value="[% token FILTER html %]">
<table>
<tr>
-
+
<td align="right">
<strong>Urgency:</strong>
</td>
@@ -94,10 +118,16 @@
<tr>
<td align="right"><strong>Request Type:</strong></td>
<td style="white-space: nowrap;">
- <input type="radio" name="component" id="componentac" onclick="setcompdesc(this)" value="Server Operations: Account Requests">
- <label for="componentac">Request an LDAP/E-mail/etc. account</label><br>
+ [% UNLESS use_service_now %]
+ <input type="radio" name="component" id="componentac" onclick="setcompdesc(this)" value="Server Operations: Account Requests">
+ <label for="componentac">Request an LDAP/E-mail/etc. account</label><br>
+ [% END %]
<input type="radio" name="component" id="componentmvd" onclick="setcompdesc(this)" value="Server Operations: Desktop Issues">
- <label for="componentmvd">Desktop/Laptop/Printer/Phone/Tablet/License problem/order/request</label><br>
+ [% IF use_service_now %]
+ <label for="componentmvd">Helpdesk issue/request</label><br>
+ [% ELSE %]
+ <label for="componentmvd">Desktop/Laptop/Printer/Phone/Tablet/License problem/order/request</label><br>
+ [% END %]
<input type="radio" name="component" id="componenttbm" onclick="setcompdesc(this)" value="Server Operations: RelEng">
<label for="componenttbm">Report a problem with a tinderbox machine</label><br>
<input type="radio" name="component" id="componentwcp" onclick="setcompdesc(this)" value="Server Operations: Web Operations">
@@ -106,83 +136,103 @@
<label for="componentacl">Request a firewall change</label><br>
<input type="radio" name="component" id="componentso" onclick="setcompdesc(this)" value="Server Operations">
<label for="componentso">Any other issue</label><br>
- Mailing list requests should be filed <a href="[% ulrbase FILTER none %]enter_bug.cgi?product=mozilla.org&format=mozlist">here</a> instead.
+ Mailing list requests should be filed <a href="[% ulrbase FILTER none %]enter_bug.cgi?product=mozilla.org&amp;format=mozlist">here</a> instead.
</td>
<td id="compdescription" align="left" style="color: green; padding-left: 1em">
</td>
- <tr>
- <td align="right"><strong>Summary:</strong></td>
- <td colspan="3">
- <input name="short_desc" size="60" value="[% short_desc FILTER html %]">
- </td>
</tr>
- <tr>
- <td align="right"><strong>CC&nbsp;(optional):</strong></td>
- <td colspan="3">
- [% INCLUDE global/userselect.html.tmpl
- id => "cc"
- name => "cc"
- value => cc
- size => 60
- multiple => 5
- %]
- </td>
- </tr>
+ <tbody id="main_form">
- <tr><td align="right" valign="top"><strong>Description:</strong></td>
- <td colspan="3">
- <textarea name="comment" rows="10" cols="80">
- [% comment FILTER html %]</textarea>
- <br>
- </td>
- </tr>
+ <tr>
+ <td align="right"><strong>Summary:</strong></td>
+ <td colspan="3">
+ <input name="short_desc" size="60" value="[% short_desc FILTER html %]">
+ </td>
+ </tr>
- <tr>
- <td align="right"><strong>URL&nbsp;(optional):</strong></td>
- <td colspan="3">
- <input name="bug_file_loc" size="60"
- value="[% bug_file_loc FILTER html %]">
- </td>
- </tr>
+ <tr>
+ <td align="right"><strong>CC&nbsp;(optional):</strong></td>
+ <td colspan="3">
+ [% INCLUDE global/userselect.html.tmpl
+ id => "cc"
+ name => "cc"
+ value => cc
+ size => 60
+ multiple => 5
+ %]
+ </td>
+ </tr>
- <tr><td colspan="4">&nbsp;</td></tr>
+ <tr><td align="right" valign="top"><strong>Description:</strong></td>
+ <td colspan="3">
+ <textarea name="comment" rows="10" cols="80">
+ [% comment FILTER html %]</textarea>
+ <br>
+ </td>
+ </tr>
- <tr>
- <td colspan="4">
- <strong>Attachment&nbsp;(optional):</strong>
- </td>
- </tr>
+ <tr>
+ <td align="right"><strong>URL&nbsp;(optional):</strong></td>
+ <td colspan="3">
+ <input name="bug_file_loc" size="60"
+ value="[% bug_file_loc FILTER html %]">
+ </td>
+ </tr>
- <tr>
- <td align="right">File:</td>
- <td colspan="3">
- <em>Enter the path to the file on your computer.</em><br>
- <input type="file" id="data" name="data" size="50">
- <input type="hidden" name="contenttypemethod" value="autodetect" />
- </td>
- </tr>
+ <tr><td colspan="4">&nbsp;</td></tr>
- <tr>
- <td align="right">Description:</td>
- <td colspan="3">
- <em>Describe the attachment briefly.</em><br>
- <input type="text" id="description" name="description" size="60" maxlength="200">
- </td>
- </tr>
- </table>
+ <tr>
+ <td colspan="4">
+ <strong>Attachment&nbsp;(optional):</strong>
+ </td>
+ </tr>
+
+ <tr>
+ <td align="right">File:</td>
+ <td colspan="3">
+ <em>Enter the path to the file on your computer.</em><br>
+ <input type="file" id="data" name="data" size="50">
+ <input type="hidden" name="contenttypemethod" value="autodetect" />
+ </td>
+ </tr>
- <br>
- <!-- infra -->
- <input type="checkbox" name="groups" id="groups" value="infra" checked="checked"><label for="groups"><strong>This is an internal issue which should not be publicly visible.</strong></label><br>(please uncheck this box if it isn't)
- <br><br>
+ <tr>
+ <td align="right">Description:</td>
+ <td colspan="3">
+ <em>Describe the attachment briefly.</em><br>
+ <input type="text" id="description" name="description" size="60" maxlength="200">
+ </td>
+ </tr>
- <input type="submit" id="commit" value="Submit Request">
+ <tr>
+ <td>&nbsp;</td>
+ <td>
+ <br>
+ <!-- infra -->
+ <input type="checkbox" name="groups" id="groups" value="infra" checked="checked">
+ <label for="groups"><strong>This is an internal issue which should not be publicly visible.</strong></label><br>
+ (please uncheck this box if it isn't)<br>
+ <br>
+ <input type="submit" id="commit" value="Submit Request"><br>
+ <br>
+ Thanks for contacting us. You will be notified by email of any progress made in resolving your request.
+ </td>
+ </tr>
+
+ </tbody>
+
+ <tbody id="service_now_form" style="display:none">
+ <tr>
+ <td>&nbsp;</td>
+ <td>
+ <br>
+ <input type="submit" value="Go to Service Now">
+ </td>
+ </tr>
+ </tbody>
+ </table>
</form>
-<p>Thanks for contacting us.
- You will be notified by email of any progress made in resolving your
- request.
-</p>
-[% PROCESS global/footer.html.tmpl %]
+[% PROCESS global/footer.html.tmpl %]