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authorgerv%gerv.net <>2004-03-08 08:27:30 +0100
committergerv%gerv.net <>2004-03-08 08:27:30 +0100
commit317a88ea11f43acc511d386c65f57bbc57a93c05 (patch)
tree0441ef85123abfd47830f6cf539f0d1ca949a3cf /template/en/default/pages/fields.html.tmpl
parentce3be56f8de35c8974921b4f145e6f312eb986df (diff)
downloadbugzilla-317a88ea11f43acc511d386c65f57bbc57a93c05.tar.gz
bugzilla-317a88ea11f43acc511d386c65f57bbc57a93c05.tar.xz
Bug 170213 - make static HTML files into page.cgi pages. This does votehelp.html (-> id=voting.html), bug_status.html (-> id=fields.html) and bugwritinghelp.html (-> id=bug-writing.html). Patch by gerv; r=kiko, a=justdave.
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+[%# 1.0@bugzilla.org %]
+[%# The contents of this file are subject to the Mozilla Public
+ # License Version 1.1 (the "License"); you may not use this file
+ # except in compliance with the License. You may obtain a copy of
+ # the License at http://www.mozilla.org/MPL/
+ #
+ # Software distributed under the License is distributed on an "AS
+ # IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or
+ # implied. See the License for the specific language governing
+ # rights and limitations under the License.
+ #
+ # The Original Code is the Bugzilla Bug Tracking System.
+ #
+ # The Initial Developer of the Original Code is Netscape Communications
+ # Corporation. Portions created by Netscape are
+ # Copyright (C) 1998 Netscape Communications Corporation. All
+ # Rights Reserved.
+ #
+ # Contributor(s): Terry Weissman <terry@mozilla.org>
+ # Gervase Markham <gerv@gerv.net>
+ #%]
+
+[% PROCESS global/variables.none.tmpl %]
+[% INCLUDE global/header.html.tmpl title = "A $terms.Bug's Life Cycle" %]
+
+<p>
+The <b>status</b> and <b>resolution</b> fields define and track the life
+cycle of a [% terms.bug %].
+</p>
+
+<a name="status"></a>
+<a name="resolution"></a>
+
+<table border="1" cellpadding="4">
+ <tr align="center" valign="top">
+ <td width="50%">
+ <h1>STATUS</h1>
+ </td>
+
+ <td>
+ <h1>RESOLUTION</h1>
+ </td>
+ </tr>
+
+ <tr valign="top">
+ <td>The <b>status</b> field indicates the general health of a
+ [% terms.bug %]. Only certain status transitions are allowed.</td>
+
+ <td>The <b>resolution</b> field indicates what happened to this
+ [% terms.bug %].</td>
+ </tr>
+
+ <tr valign="top">
+ <td>
+ <dl>
+ <dt><b>UNCONFIRMED</b></dt>
+
+ <dd>This [% terms.bug %] has recently been added to the database.
+ Nobody has validated that this [% terms.bug %] is true. Users who have
+ the "canconfirm" permission set may confirm this [% terms.bug %],
+ changing its state to NEW. Or, it may be directly resolved and marked
+ RESOLVED.</dd>
+
+ <dt><b>NEW</b></dt>
+
+ <dd>This [% terms.bug %] has recently been added to the assignee's list
+ of [% terms.bugs %] and must be processed. [% terms.Bugs %] in this
+ state may be accepted, and become <b>ASSIGNED</b>, passed on to someone
+ else, and remain <b>NEW</b>, or resolved and marked <b>RESOLVED</b>.
+ </dd>
+
+ <dt><b>ASSIGNED</b></dt>
+
+ <dd>This [% terms.bug %] is not yet resolved, but is assigned to the
+ proper person. From here [% terms.bugs %] can be given to another
+ person and become <b>NEW</b>, or resolved and become <b>RESOLVED</b>.
+ </dd>
+
+ <dt><b>REOPENED</b></dt>
+
+ <dd>This [% terms.bug %] was once resolved, but the resolution was
+ deemed incorrect. For example, a <b>WORKSFORME</b> [% terms.bug %] is
+ <b>REOPENED</b> when more information shows up and the [% terms.bug %]
+ is now reproducible. From here [% terms.bugs %] are either marked
+ <b>ASSIGNED</b> or <b>RESOLVED</b>.</dd>
+ </dl>
+ </td>
+
+ <td>
+ <dl>
+ <dd>No resolution yet. All [% terms.bugs %] which are in one of
+ these "open" states have the resolution set to blank. All
+ other [% terms.bugs %] will be marked with one of the following
+ resolutions.</dd>
+ </dl>
+ </td>
+ </tr>
+
+ <tr valign="top">
+ <td>
+ <dl>
+ <dt><b>RESOLVED</b></dt>
+
+ <dd>A resolution has been taken, and it is awaiting verification by
+ QA. From here [% terms.bugs %] are either re-opened and become
+ <b>REOPENED</b>, are marked <b>VERIFIED</b>, or are closed for good
+ and marked <b>CLOSED</b>.</dd>
+
+ <dt><b>VERIFIED</b></dt>
+
+ <dd>QA has looked at the [% terms.bug %] and the resolution and
+ agrees that the appropriate resolution has been taken. [% terms.Bugs %]
+ remain in this state until the product they were reported against
+ actually ships, at which point they become <b>CLOSED</b>.</dd>
+
+ <dt><b>CLOSED</b></dt>
+
+ <dd>The [% terms.bug %] is considered dead, the resolution is correct.
+ Any zombie [% terms.bugs %] who choose to walk the earth again must
+ do so by becoming <b>REOPENED</b>.</dd>
+ </dl>
+ </td>
+
+ <td>
+ <dl>
+ <dt><b>FIXED</b></dt>
+
+ <dd>A fix for this [% terms.bug %] is checked into the tree and
+ tested.</dd>
+
+ <dt><b>INVALID</b></dt>
+
+ <dd>The problem described is not a [% terms.bug %]</dd>
+
+ <dt><b>WONTFIX</b></dt>
+
+ <dd>The problem described is a [% terms.bug %] which will never be
+ fixed.</dd>
+
+ <dt><b>DUPLICATE</b></dt>
+
+ <dd>The problem is a duplicate of an existing [% terms.bug %]. Marking
+ a [% terms.bug %] duplicate requires the [% terms.bug %]# of the
+ duplicating [% terms.bug %] and will at least put that [% terms.bug %]
+ number in the description field.</dd>
+
+ <dt><b>WORKSFORME</b></dt>
+
+ <dd>All attempts at reproducing this [% terms.bug %] were futile,
+ reading the code produces no clues as to why this behavior would occur.
+ If more information appears later, please re-assign
+ the [% terms.bug %], for now, file it.</dd>
+
+ <dt><b>MOVED</b></dt>
+
+ <dd>The problem was specific to a related product
+ whose [% terms.bugs %] are tracked in another [% terms.bug %] database.
+ The [% terms.bug %] has been moved to that database.</dd>
+ </dl>
+ </td>
+ </tr>
+</table>
+
+<h2><a name="bug_severity">Severity</a></h2>
+This field describes the impact of a [% terms.bug %].
+
+<table>
+ <tr>
+ <th>Blocker</th>
+
+ <td>Blocks development and/or testing work</td>
+ </tr>
+
+ <tr>
+ <th>Critical</th>
+
+ <td>crashes, loss of data, severe memory leak</td>
+ </tr>
+
+ <tr>
+ <th>Major</th>
+
+ <td>major loss of function</td>
+ </tr>
+
+ <tr>
+ <th>Minor</th>
+
+ <td>minor loss of function, or other problem where easy
+ workaround is present</td>
+ </tr>
+
+ <tr>
+ <th>Trivial</th>
+
+ <td>cosmetic problem like misspelled words or misaligned
+ text</td>
+ </tr>
+
+ <tr>
+ <th>Enhancement</th>
+
+ <td>Request for enhancement</td>
+</table>
+
+<h2><a name="priority">Priority</a></h2>
+This field describes the importance and order in which a [% terms.bug %]
+should be fixed. This field is utilized by the
+programmers/engineers to prioritize their work to be done. The
+available priorities range from <b>P1</b> (most important) to
+<b>P5</b> (least important.)
+
+
+<h2><a name="rep_platform">Platform</a></h2>
+This is the hardware platform against which the [% terms.bug %] was
+reported. Legal platforms include:
+
+<ul>
+ <li>All (happens on all platforms; cross-platform [% terms.bug %])</li>
+
+ <li>Macintosh</li>
+
+ <li>PC</li>
+
+ <li>Sun</li>
+
+ <li>HP</li>
+</ul>
+<b>Note:</b> When searching, selecting the option "All" does not
+select [% terms.bugs %]
+assigned against any platform. It merely selects [% terms.bugs %] that are
+marked as occurring on all platforms, i.e. are designated "All".
+
+<h2><a name="op_sys">Operating System</a></h2>
+This is the operating system against which the [% terms.bug %] was
+reported. Legal operating systems include:
+
+<ul>
+ <li>All (happens on all operating systems; cross-platform
+ [% terms.bug %])</li>
+
+ <li>Windows 95</li>
+
+ <li>Mac System 8.0</li>
+
+ <li>Linux</li>
+</ul>
+Sometimes the operating system implies the platform, but not
+always. For example, Linux can run on PC and Macintosh and
+others.
+
+<h2><a name="assigned_to">Assigned To</a></h2>
+
+<p>
+This is the person in charge of resolving the [% terms.bug %]. Every time
+this field changes, the status changes to <b>NEW</b> to make it
+easy to see which new [% terms.bugs %] have appeared on a person's list.</p>
+
+<p>
+The default status for queries is set to NEW, ASSIGNED and
+REOPENED. When searching for [% terms.bugs %] that have been resolved or
+verified, remember to set the status field appropriately.
+</p>
+
+[% INCLUDE global/footer.html.tmpl %]