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diff --git a/docs/html/faq.html b/docs/html/faq.html index 6b31b34a5..63819fed0 100644 --- a/docs/html/faq.html +++ b/docs/html/faq.html @@ -4,7 +4,8 @@ >The Bugzilla FAQ</TITLE ><META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.7"><LINK +CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+ +"><LINK REL="HOME" TITLE="The Bugzilla Guide - 2.17.5 Development Release" HREF="index.html"><LINK @@ -68,9 +69,7 @@ WIDTH="100%"></DIV CLASS="appendix" ><H1 ><A -NAME="faq" -></A ->Appendix A. The Bugzilla FAQ</H1 +NAME="faq">Appendix A. The Bugzilla FAQ</H1 ><P > This FAQ includes questions not covered elsewhere in the Guide. </P @@ -519,6 +518,12 @@ HREF="faq.html#faq-use-keyword" > How do I change a keyword in Bugzilla, once some bugs are using it? </A ></DT +><DT +>A.7.6. <A +HREF="faq.html#faq-use-close" +> Why can't I close bugs from the "Change Several Bugs at Once" page? + </A +></DT ></DL ></DD ><DT @@ -560,18 +565,14 @@ HREF="faq.html#faq-hacking-patches" CLASS="qandadiv" ><H3 ><A -NAME="faq-general" -></A ->1. General Questions</H3 +NAME="faq-general">1. General Questions</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-general-information" -></A -><B +NAME="faq-general-information"><B >A.1.1. </B > Where can I find information about Bugzilla?</P @@ -597,9 +598,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-license" -></A -><B +NAME="faq-general-license"><B >A.1.2. </B > What license is Bugzilla distributed under? @@ -626,9 +625,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-support" -></A -><B +NAME="faq-general-support"><B >A.1.3. </B > How do I get commercial support for Bugzilla? @@ -672,9 +669,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-companies" -></A -><B +NAME="faq-general-companies"><B >A.1.4. </B > What major companies or projects are currently using Bugzilla @@ -719,9 +714,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-maintainers" -></A -><B +NAME="faq-general-maintainers"><B >A.1.5. </B > Who maintains Bugzilla? @@ -749,9 +742,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-compare" -></A -><B +NAME="faq-general-compare"><B >A.1.6. </B > How does Bugzilla stack up against other bug-tracking databases? @@ -787,9 +778,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-bzmissing" -></A -><B +NAME="faq-general-bzmissing"><B >A.1.7. </B > Why doesn't Bugzilla offer this or that feature or compatibility @@ -827,9 +816,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-mysql" -></A -><B +NAME="faq-general-mysql"><B >A.1.8. </B > Why MySQL? I'm interested in seeing Bugzilla run on @@ -872,9 +859,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-bonsaitools" -></A -><B +NAME="faq-general-bonsaitools"><B >A.1.9. </B > What is <TT @@ -914,9 +899,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-perlpath" -></A -><B +NAME="faq-general-perlpath"><B >A.1.10. </B > My perl is not located at <TT @@ -963,9 +946,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-general-cookie" -></A -><B +NAME="faq-general-cookie"><B >A.1.11. </B > Is there an easy way to change the Bugzilla cookie name? @@ -986,9 +967,7 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-phb" -></A ->2. Managerial Questions</H3 +NAME="faq-phb">2. Managerial Questions</H3 ><P > <DIV CLASS="note" @@ -1025,9 +1004,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-client" -></A -><B +NAME="faq-phb-client"><B >A.2.1. </B > Is Bugzilla web-based, or do you have to have specific software or @@ -1051,9 +1028,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-integration" -></A -><B +NAME="faq-phb-integration"><B >A.2.2. </B > Can Bugzilla integrate with @@ -1077,9 +1052,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-projects" -></A -><B +NAME="faq-phb-projects"><B >A.2.3. </B > Does Bugzilla allow the user to track multiple projects? @@ -1102,9 +1075,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-sorting" -></A -><B +NAME="faq-phb-sorting"><B >A.2.4. </B > If I am on many projects, and search for all bugs assigned to me, will @@ -1127,9 +1098,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-attachments" -></A -><B +NAME="faq-phb-attachments"><B >A.2.5. </B > Does Bugzilla allow attachments (text, screenshots, URLs etc)? If yes, @@ -1156,9 +1125,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-priorities" -></A -><B +NAME="faq-phb-priorities"><B >A.2.6. </B > Does Bugzilla allow us to define our own priorities and levels? Do we @@ -1193,9 +1160,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-reporting" -></A -><B +NAME="faq-phb-reporting"><B >A.2.7. </B > Does Bugzilla provide any reporting features, metrics, graphs, etc? You @@ -1231,9 +1196,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-email" -></A -><B +NAME="faq-phb-email"><B >A.2.8. </B > Is there email notification and if so, what do you see when you get an @@ -1258,9 +1221,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-cclist" -></A -><B +NAME="faq-phb-cclist"><B >A.2.9. </B > Can email notification be set up to send to multiple @@ -1283,9 +1244,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-emailapp" -></A -><B +NAME="faq-phb-emailapp"><B >A.2.10. </B > Do users have to have any particular @@ -1342,9 +1301,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-data" -></A -><B +NAME="faq-phb-data"><B >A.2.11. </B > Does Bugzilla allow data to be imported and exported? If I had outsiders @@ -1404,9 +1361,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-l10n" -></A -><B +NAME="faq-phb-l10n"><B >A.2.12. </B > Has anyone converted Bugzilla to another language to be used in other @@ -1442,9 +1397,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-reports" -></A -><B +NAME="faq-phb-reports"><B >A.2.13. </B > Can a user create and save reports? Can they do this in Word format? @@ -1467,9 +1420,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-searching" -></A -><B +NAME="faq-phb-searching"><B >A.2.14. </B > Does Bugzilla have the ability to search by word, phrase, compound @@ -1493,9 +1444,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-midair" -></A -><B +NAME="faq-phb-midair"><B >A.2.15. </B > Does Bugzilla provide record locking when there is simultaneous access @@ -1520,9 +1469,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-backup" -></A -><B +NAME="faq-phb-backup"><B >A.2.16. </B > Are there any backup features provided? @@ -1550,9 +1497,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-livebackup" -></A -><B +NAME="faq-phb-livebackup"><B >A.2.17. </B > Can users be on the system while a backup is in progress? @@ -1576,9 +1521,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-maintenance" -></A -><B +NAME="faq-phb-maintenance"><B >A.2.18. </B > What type of human resources are needed to be on staff to install and @@ -1611,9 +1554,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-installtime" -></A -><B +NAME="faq-phb-installtime"><B >A.2.19. </B > What time frame are we looking at if we decide to hire people to install @@ -1644,9 +1585,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-phb-cost" -></A -><B +NAME="faq-phb-cost"><B >A.2.20. </B > Is there any licensing fee or other fees for using Bugzilla? Any @@ -1669,18 +1608,14 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-security" -></A ->3. Bugzilla Security</H3 +NAME="faq-security">3. Bugzilla Security</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-security-mysql" -></A -><B +NAME="faq-security-mysql"><B >A.3.1. </B > How do I completely disable MySQL security if it's giving me problems @@ -1707,9 +1642,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-security-knownproblems" -></A -><B +NAME="faq-security-knownproblems"><B >A.3.2. </B > Are there any security problems with Bugzilla? @@ -1735,9 +1668,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-security-mysqluser" -></A -><B +NAME="faq-security-mysqluser"><B >A.3.3. </B > I've implemented the security fixes mentioned in Chris Yeh's security @@ -1762,18 +1693,14 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-email" -></A ->4. Bugzilla Email</H3 +NAME="faq-email">4. Bugzilla Email</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-email-nomail" -></A -><B +NAME="faq-email-nomail"><B >A.4.1. </B > I have a user who doesn't want to receive any more email from Bugzilla. @@ -1801,9 +1728,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-testing" -></A -><B +NAME="faq-email-testing"><B >A.4.2. </B > I'm evaluating/testing Bugzilla, and don't want it to send email to @@ -1827,9 +1752,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-whine" -></A -><B +NAME="faq-email-whine"><B >A.4.3. </B > I want whineatnews.pl to whine at something more, or other than, only new @@ -1860,9 +1783,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-procmail" -></A -><B +NAME="faq-email-procmail"><B >A.4.4. </B > I don't like/want to use Procmail to hand mail off to bug_email.pl. @@ -1878,9 +1799,7 @@ CLASS="answer" You can call bug_email.pl directly from your aliases file, with an entry like this: <A -NAME="AEN2031" -></A -><BLOCKQUOTE +NAME="AEN2065"><BLOCKQUOTE CLASS="BLOCKQUOTE" ><P > bugzilla-daemon: "|/usr/local/bin/bugzilla/contrib/bug_email.pl" @@ -1899,9 +1818,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-mailif" -></A -><B +NAME="faq-email-mailif"><B >A.4.5. </B > How do I set up the email interface to submit/change bugs via email? @@ -1924,9 +1841,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-sendmailnow" -></A -><B +NAME="faq-email-sendmailnow"><B >A.4.6. </B > Email takes FOREVER to reach me from Bugzilla -- it's extremely slow. @@ -1985,9 +1900,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-email-nonreceived" -></A -><B +NAME="faq-email-nonreceived"><B >A.4.7. </B > How come email from Bugzilla changes never reaches me? @@ -2016,18 +1929,14 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-db" -></A ->5. Bugzilla Database</H3 +NAME="faq-db">5. Bugzilla Database</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-db-oracle" -></A -><B +NAME="faq-db-oracle"><B >A.5.1. </B > I've heard Bugzilla can be used with Oracle? @@ -2053,9 +1962,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-db-corrupted" -></A -><B +NAME="faq-db-corrupted"><B >A.5.2. </B > I think my database might be corrupted, or contain invalid entries. What @@ -2100,9 +2007,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-db-manualedit" -></A -><B +NAME="faq-db-manualedit"><B >A.5.3. </B > I want to manually edit some entries in my database. How? @@ -2141,9 +2046,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-db-permissions" -></A -><B +NAME="faq-db-permissions"><B >A.5.4. </B > I think I've set up MySQL permissions correctly, but Bugzilla still can't @@ -2202,9 +2105,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-db-synchronize" -></A -><B +NAME="faq-db-synchronize"><B >A.5.5. </B > How do I synchronize bug information among multiple different Bugzilla @@ -2239,18 +2140,14 @@ CLASS="answer" CLASS="qandadiv" ><H3 ><A -NAME="faq-nt" -></A ->6. Bugzilla and Win32</H3 +NAME="faq-nt">6. Bugzilla and Win32</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-nt-easiest" -></A -><B +NAME="faq-nt-easiest"><B >A.6.1. </B > What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)? @@ -2273,9 +2170,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-nt-bundle" -></A -><B +NAME="faq-nt-bundle"><B >A.6.2. </B > Is there a "Bundle::Bugzilla" equivalent for Win32? @@ -2299,9 +2194,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-nt-mappings" -></A -><B +NAME="faq-nt-mappings"><B >A.6.3. </B > CGI's are failing with a "something.cgi is not a valid Windows NT @@ -2322,9 +2215,7 @@ CLASS="answer" ><P > Microsoft has some advice on this matter, as well: <A -NAME="AEN2114" -></A -><BLOCKQUOTE +NAME="AEN2148"><BLOCKQUOTE CLASS="BLOCKQUOTE" ><P > "Set application mappings. In the ISM, map the extension for the script @@ -2347,9 +2238,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-nt-dbi" -></A -><B +NAME="faq-nt-dbi"><B >A.6.4. </B > I'm having trouble with the perl modules for NT not being able to talk to @@ -2415,18 +2304,14 @@ TARGET="_top" CLASS="qandadiv" ><H3 ><A -NAME="faq-use" -></A ->7. Bugzilla Usage</H3 +NAME="faq-use">7. Bugzilla Usage</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-use-changeaddress" -></A -><B +NAME="faq-use-changeaddress"><B >A.7.1. </B > How do I change my user name (email address) in Bugzilla? @@ -2449,9 +2334,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-query" -></A -><B +NAME="faq-use-query"><B >A.7.2. </B > The query page is very confusing. Isn't there a simpler way to query? @@ -2475,9 +2358,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-accept" -></A -><B +NAME="faq-use-accept"><B >A.7.3. </B > I'm confused by the behavior of the "accept" button in the Show Bug form. @@ -2529,9 +2410,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-attachment" -></A -><B +NAME="faq-use-attachment"><B >A.7.4. </B > I can't upload anything into the database via the "Create Attachment" @@ -2556,9 +2435,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-use-keyword" -></A -><B +NAME="faq-use-keyword"><B >A.7.5. </B > How do I change a keyword in Bugzilla, once some bugs are using it? @@ -2576,23 +2453,54 @@ CLASS="answer" </P ></DIV ></DIV +><DIV +CLASS="qandaentry" +><DIV +CLASS="question" +><P +><A +NAME="faq-use-close"><B +>A.7.6. </B +> + Why can't I close bugs from the "Change Several Bugs at Once" page? + </P +></DIV +><DIV +CLASS="answer" +><P +><B +> </B +> + The logic flow currently used is RESOLVED, then VERIFIED, then CLOSED. + You <EM +>can</EM +> mass-CLOSE bugs from the change several + bugs at once page. <EM +>but</EM +>, every bug listed on the + page has to be in VERIFIED state before the control to do it will show + up on the form. You can also mass-VERIFY, but every bug listed has to be + RESOLVED in order for the control to show up on the form. The logic + behind this is that if you pick one of the bugs that's not VERIFIED and + try to CLOSE it, the bug change will fail miserably (thus killing any + changes in the list after it while doing the bulk change) so it doesn't + even give you the choice. + </P +></DIV +></DIV ></DIV ><DIV CLASS="qandadiv" ><H3 ><A -NAME="faq-hacking" -></A ->8. Bugzilla Hacking</H3 +NAME="faq-hacking">8. Bugzilla Hacking</H3 ><DIV CLASS="qandaentry" ><DIV CLASS="question" ><P ><A -NAME="faq-hacking-templatestyle" -></A -><B +NAME="faq-hacking-templatestyle"><B >A.8.1. </B > What kind of style should I use for templatization? @@ -2649,9 +2557,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-hacking-bugzillabugs" -></A -><B +NAME="faq-hacking-bugzillabugs"><B >A.8.2. </B > What bugs are in Bugzilla right now? @@ -2695,9 +2601,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-hacking-priority" -></A -><B +NAME="faq-hacking-priority"><B >A.8.3. </B > How can I change the default priority to a null value? For instance, have the default @@ -2726,9 +2630,7 @@ CLASS="qandaentry" CLASS="question" ><P ><A -NAME="faq-hacking-patches" -></A -><B +NAME="faq-hacking-patches"><B >A.8.4. </B > What's the best way to submit patches? What guidelines should I follow? |