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diff --git a/extensions/BMO/template/en/default/hook/pages/fields-resolution.html.tmpl b/extensions/BMO/template/en/default/hook/pages/fields-resolution.html.tmpl
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+++ b/extensions/BMO/template/en/default/hook/pages/fields-resolution.html.tmpl
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+<dt>
+ [% display_value("resolution", "INCOMPLETE") FILTER html %]
+</dt>
+<dd>
+ The problem is vaguely described with no steps to reproduce,
+ or is a support request. The reporter should be directed to the
+ product's support page for help diagnosing the issue. If there
+ are only a few comments in the [% terms.bug %], it may be reopened only if
+ the original reporter provides more info, or confirms someone
+ else's steps to reproduce. If the [% terms.bug %] is long, when enough info
+ is provided a new [% terms.bug %] should be filed and the original [% terms.bug %]
+ marked as a duplicate of it.
+</dd>