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diff --git a/extensions/BMO/template/en/default/pages/etiquette.html.tmpl b/extensions/BMO/template/en/default/pages/etiquette.html.tmpl
index 282c0c2ed..ad913bd9e 100644
--- a/extensions/BMO/template/en/default/pages/etiquette.html.tmpl
+++ b/extensions/BMO/template/en/default/pages/etiquette.html.tmpl
@@ -18,98 +18,129 @@
#
# Contributor(s): Stefan Seifert <nine@detonation.org>
# Gervase Markham <gerv@gerv.net>
- # Emma Humphries <ech@emmah.net>
#%]
[% PROCESS global/header.html.tmpl
title = "Bugzilla Etiquette"
style = "li { margin: 5px } .heading { font-weight: bold }" %]
-<h2>Bugzilla Etiquette</h2>
+<p>
+ There's a number of <i lang="fr">faux pas</i> you can commit when using
+ [%+ terms.Bugzilla %]. At the very
+ least, these will make Mozilla contributors upset at you; if committed enough
+ times they will cause those contributors to demand the disabling of your
+ [%+ terms.Bugzilla %] account. So, ignore this advice at your peril.
+</p>
<p>
- It is our intention that [% terms.Bugzilla %] remains a useful tool for reporting
- and commenting on [% terms.bugs %], feature-requests, and tasks for the Mozilla community.
- In order to keep [%+ terms.Bugzilla %] a useful, inclusive place for this work, we have
- guidelines for using this site which, by using this site, you agree to follow.
- In addition, your participation on this site is also subject to
- <a href="https://www.mozilla.org/about/governance/policies/participation">Mozilla's participation guidelines</a>.
- Violations of [% terms.Bugzilla %] etiquette or Mozilla's participation guidelines will be considered
- as grounds for suspending your privileges on this site, or suspend your account altogether.
+ <a href="https://www.mozilla.org/en-US/about/governance/policies/participation">
+ Please also read the Mozilla Community Participation Guidelines</a>
</p>
-<h3>Commenting</h3>
+<p>
+ That said, Mozilla developers are generally a friendly bunch, and will be
+ friendly towards you as long as you follow these guidelines.
+</p>
-<ol>
- <li>
- <span class="heading">No abusing people</span>.
- Constant and intense critique is one of the reasons we build great products.
- It's harder to fall into group-think if there is always a healthy amount of
- dissent. We want to encourage vibrant debate inside of the Mozilla
- community, we want you to disagree with us, and we want you to effectively
- argue your case. However, we require that in the process, you criticize
- <i>things</i>, not <i>people</i>. Examples of things include: interfaces,
- algorithms, and schedules. Examples of people include: developers,
- designers and users. <b>Attacking or encouraging attacks on a person
- may result in you being banned from [% terms.Bugzilla %]</b>.
- </li>
+<h3>1. Commenting</h3>
+
+<p>
+ This is the most important section.
+</p>
+<ol>
<li>
- <span class="heading">No obligation</span>.
- "Open Source" is not the same as "the developers must do my bidding."
- Everyone here wants to help, but no one else has any <i>obligation</i> to fix
- the [% terms.bugs %] you want fixed. Therefore, you should not act as if you
- expect someone to fix a [% terms.bug %] by a particular date or release.
- Aggressive or repeated demands will not be received well and will almost
- certainly diminish the impact and interest in your suggestions.
+ <span class="heading">No pointless comments</span>.
+ Unless you have something constructive and helpful to say, do not add a
+ comment to a [% terms.bug %]. In [% terms.bugs %] where there is a heated debate going on, you
+ should be even more
+ inclined not to add a comment. Unless you have something new to contribute,
+ then the [% terms.bug %] owner is aware of all the issues, and will make a judgement
+ as to what to do. If you agree the [% terms.bug %] should be fixed, vote for it.
+ Additional "I see this too" or "It works for me" comments are unnecessary
+ unless they are on a different platform or a significantly different build.
+ Constructive and helpful thoughts unrelated to the topic of the [% terms.bug %]
+ should go in the appropriate
+ <a href="http://www.mozilla.org/about/forums/">newsgroup</a>.
</li>
<li>
- <span class="heading">No spam</span>.
- Posting comment spam will lead to the supsension of your account.
+ <span class="heading">No obligation</span>.
+ "Open Source" is not the same as "the developers must do my bidding."
+ Everyone here wants to help, but no one else has any <i>obligation</i> to fix
+ the [% terms.bugs %] you want fixed. Therefore, you should not act as if you
+ expect someone to fix a [% terms.bug %] by a particular date or release.
+ Aggressive or repeated demands will not be received well and will almost
+ certainly diminish the impact and interest in your suggestions.
</li>
<li>
- <span class="heading">No pointless comments</span>.
- Limit comments on a [% terms.bug %] to information which will help with
- resolving it. Unless requested, additional "I see this too" or "It works for me"
- comments are unnecessary unless they are on a different platform or a significantly
- different build.
+ <span class="heading">No abusing people</span>.
+ Constant and intense critique is one of the reasons we build great products.
+ It's harder to fall into group-think if there is always a healthy amount of
+ dissent. We want to encourage vibrant debate inside of the Mozilla
+ community, we want you to disagree with us, and we want you to effectively
+ argue your case. However, we require that in the process, you attack
+ <i>things</i>, not <i>people</i>. Examples of things include: interfaces,
+ algorithms, and schedules. Examples of people include: developers,
+ designers and users. <b>Attacking a person may result in you being banned
+ from [% terms.Bugzilla %].</b>
</li>
<li>
- <span class="heading">No private email</span>.
- Do not send comments to [% terms.bugs %] by private email; no-one else can read
- them if you do that, and they'll be missed and/or ignored. If an attachment
- is too big for [% terms.Bugzilla %], add a comment giving the file size and contents
- and ask what to do.
+ <span class="heading">No private email</span>.
+ Unless the [% terms.bug %] owner or another respected project contributor has asked you
+ to email them with specific information, please place all information
+ relating to [% terms.bugs %]
+ in the [% terms.bug %] itself. Do not send them by private email; no-one else can read
+ them if you do that, and they'll probably just get ignored. If a file
+ is too big for [% terms.Bugzilla %], add a comment giving the file size and contents
+ and ask what to do.
</li>
</ol>
-<h3>Changing Fields</h3>
+<h3>2. Changing Fields</h3>
<ol>
<li>
- <span class="heading">No messing with other people's [% terms.bugs %]</span>.
- Unless you are the [% terms.bug %] assignee, or have some say over the use of their
- time, never change the Priority or Target Milestone fields. If in doubt,
- do not change the fields of [% terms.bugs %] you do not own - add a comment
- instead, suggesting the change.
+ <span class="heading">No messing with other people's [% terms.bugs %]</span>.
+ Unless you are the [% terms.bug %] assignee, or have some say over the use of their
+ time, never change the Priority or Target Milestone fields. If in doubt,
+ do not change the fields of [% terms.bugs %] you do not own - add a comment
+ instead, suggesting the change.
</li>
<li>
- <span class="heading">No whining about decisions</span>.
- If another project contributor has marked a [% terms.bug %] as INVALID, then it is
- invalid. Filing another duplicate of it does not change this. Unless
- you have further evidence to support this, do not post a comment arguing that an
- INVALID or WONTFIX [% terms.bug %] should be reopened.
+ <span class="heading">No whining about decisions</span>.
+ If a respected project contributor has marked a [% terms.bug %] as INVALID, then it is
+ invalid. Someone filing another duplicate of it does not change this. Unless
+ you have further important evidence, do not post a comment arguing that an
+ INVALID or WONTFIX [% terms.bug %] should be reopened.
</li>
</ol>
+<h3>3. Applicability</h3>
+
+<ol>
+ <li>
+ Some of these rules may not apply to you. If they do not, you will know
+ exactly which ones do not, and why they do not apply. If you are not
+ sure, then they definitely all apply to you.
+ </li>
+</ol>
+
+<p>
+ If you see someone not following these rules, the first step is, as an exception
+ to guideline 1.4, to make them aware of this document by <em>private</em> mail.
+ Flaming people publically in [% terms.bugs %] violates guidelines 1.1 and 1.3. In the case of
+ persistent offending you should ping an administrator on Mozilla IRC in channel #bmo and ask them
+ to look into it.
+</p>
+
<p>
- If you observe, or are the subject of behavior in violation of these guidelines, please tag
- the [% terms.bug %] or comment following our <a href="page.cgi?id=anti-abuse.html">anti-abuse policy</a>.
+ This entire document can be summed up in one sentence:
+ do unto others as you would have them do unto you.
</p>
<p>