path: root/docs/en/xml/installation.xml

<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook XML V4.1.2//EN"> -->
<!-- $Id: installation.xml,v 1.82 2008/04/04 06:47:12 jake%bugzilla.org Exp $ -->
<chapter id="installing-bugzilla">
  <title>Installing Bugzilla</title>

  <section id="installation">
    <title>Installation</title>

    <note>
      <para>If you just want to <emphasis>use</emphasis> Bugzilla, 
      you do not need to install it. None of this chapter is relevant to
      you. Ask your Bugzilla administrator
      for the URL to access it over the web.
      </para>
    </note>

    <para>The Bugzilla server software is usually installed on Linux or 
    Solaris. 
    If you are installing on another OS, check <xref linkend="os-specific"/>
    before you start your installation to see if there are any special
    instructions.
    </para>

    <para>
      As an alternative to following these instructions, you may wish to
      try Arne Schirmacher's unofficial and unsupported 
      <ulink url="http://www.softwaretesting.de/article/view/33/1/8/">Bugzilla
      Installer</ulink>, which installs Bugzilla and all its prerequisites
      on Linux or Solaris systems.
    </para>

    <para>This guide assumes that you have administrative access to the
    Bugzilla machine. It not possible to
    install and run Bugzilla itself without administrative access except
    in the very unlikely event that every single prerequisite is
    already installed.
    </para>

    <warning>
      <para>The installation process may make your machine insecure for
      short periods of time. Make sure there is a firewall between you
      and the Internet.
      </para>
    </warning>

    <para>
    You are strongly recommended to make a backup of your system
    before installing Bugzilla (and at regular intervals thereafter :-).
    </para>

    <para>In outline, the installation proceeds as follows:
    </para>

    <procedure>
      <step>
        <para><link linkend="install-perl">Install Perl</link>
        (&min-perl-ver; or above for non-Windows platforms; &min-perl-ver-win;
        for Windows)
        </para>
      </step>
      <step>
        <para><link linkend="install-mysql">Install MySQL</link>
        (&min-mysql-ver; or above)
        </para>
      </step>
      <step>
        <para><link linkend="install-webserver">Install a Webserver</link>
        </para>
      </step>
      <step>
        <para><link linkend="install-bzfiles">Install Bugzilla</link>
        </para>
      </step>
      <step>
        <para><link linkend="install-perlmodules">Install Perl modules</link>
        </para>
      </step>
      <step>
        <para>
          <link linkend="install-MTA">Install a Mail Transfer Agent</link>
          (Sendmail 8.7 or above, or an MTA that is Sendmail-compatible with at least this version)
        </para>
      </step>
      <step>
        <para>Configure all of the above.
        </para>
      </step>
    </procedure>

    <section id="install-perl">
      <title>Perl</title>

      <para>Installed Version Test: <filename>perl -v</filename></para>
      
      <para>Any machine that doesn't have Perl on it is a sad machine indeed.
      If you don't have it and your OS doesn't provide official packages, 
      visit <ulink url="http://www.perl.com"/>.
      Although Bugzilla runs with Perl &min-perl-ver;,
      it's a good idea to be using the latest stable version. 
      As of this writing, that is Perl &newest-perl-ver;.</para>
    </section>

    <section id="install-mysql">
      <title>MySQL</title>

      <para>Installed Version Test: <filename>mysql -V</filename></para>
      
      <para>
      If you don't have it and your OS doesn't provide official packages, 
      visit <ulink url="http://www.mysql.com"/>. You need MySQL version
      &min-mysql-ver; or higher.
      </para>
      
      <note>
        <para> Many of the binary
        versions of MySQL store their data files in 
        <filename class="directory">/var</filename>.
        On some Unix systems, this is part of a smaller root partition,
        and may not have room for your bug database. To change the data
         directory, you have to build MySQL from source yourself, and
         set it as an option to <filename>configure</filename>.</para>
      </note> 
           
      <para>If you install from something other than a packaging/installation
      system (such as .rpm, .dep, .exe, or .msi) make sure the MySQL server
      is started when the machine boots.
      </para>      

    </section>
    
    <section id="install-webserver">
      <title>Web Server</title>

      <para>Installed Version Test: view the default welcome page at
      http://&lt;your-machine&gt;/</para>
      
      <para>You have freedom of choice here, pretty much any web server that
      is capable of running <glossterm linkend="gloss-cgi">CGI</glossterm>
      scripts will work.
       However, we strongly recommend using the Apache web server
       (either 1.3.x or 2.x), and 
       the installation instructions usually assume you are
        using it. If you have got Bugzilla working using another webserver,
        please share your experiences with us by filing a bug in &bzg-bugs;.
      </para>
      
      <para>
      If you don't have Apache and your OS doesn't provide official packages, 
      visit <ulink url="http://httpd.apache.org/"/>.
      </para>

    </section>

    <section id="install-bzfiles">
      <title>Bugzilla</title>

      <para>
        Download a Bugzilla tarball (or check it out from CVS) and place
        it in a suitable directory, accessible by the default web server user 
        (probably <quote>apache</quote> or <quote>www</quote>). 
        Good locations are either directly in the main web space for your
        web server or perhaps in 
        <filename>/usr/local</filename>
        with a symbolic link from the web space.
      </para>

      <caution>
        <para>The default Bugzilla distribution is NOT designed to be placed
        in a <filename class="directory">cgi-bin</filename> directory. This
        includes any directory which is configured using the
        <option>ScriptAlias</option> directive of Apache.
        </para>
      </caution>
      
      <para>Once all the files are in a web accessible directory, make that
      directory writable by your webserver's user. This is a temporary step
      until you run the 
      <filename>checksetup.pl</filename>
      script, which locks down your installation.</para>
    </section>

    <section id="install-perlmodules">
      <title>Perl Modules</title>
      
      <para>Bugzilla's installation process is based
      on a script called <filename>checksetup.pl</filename>. 
      The first thing it checks is whether you have appropriate 
      versions of all the required
      Perl modules. The aim of this section is to pass this check. 
      When it passes, 
      <emphasis>do not run it again</emphasis>, 
      but proceed to <xref linkend="configuration"/>.
      </para>
      
      <para>
      At this point, you need to <filename>su</filename> to root. You should
      remain as root until the end of the install. Then run:
      </para>
      
      <screen><prompt>bash#</prompt> ./checksetup.pl</screen>

      <!-- We really need a "module-check" switch for checksetup,
      which we can use here to make it really clear when they've got
      all the modules. -->
 
 
      <para>
        <filename>checksetup.pl</filename> will print out a list of the
        required and optional Perl modules, together with the versions
        (if any) installed on your machine.
        The list of required modules is reasonably long; however, you 
        may already have several of them installed.
      </para>
      
      <para>
        There is a meta-module called Bundle::Bugzilla, 
        which installs all the other 
        modules with a single command. You should use this if you are running
        Perl 5.6.1 or above.
      </para>
      
      <para>
        The preferred way of installing Perl modules is via CPAN on Unix, 
        or PPM on Windows (see <xref linkend="win32-perlmodules"/>). These
        instructions assume you are using CPAN; if for some reason you need 
        to install the Perl modules manually, see 
        <xref linkend="install-perlmodules-manual"/>.
      </para>  
        
      <screen><prompt>bash#</prompt> perl -MCPAN -e 'install "&lt;modulename&gt;"'</screen>

      <para>
        If you using Bundle::Bugzilla, invoke the magic CPAN command on it.
        Otherwise, you need to work down the 
        list of modules that <filename>checksetup.pl</filename> says are
        required, in the order given, invoking the command on each.
      </para>
      
      <tip>
        <para>Many people complain that Perl modules will not install for
        them. Most times, the error messages complain that they are missing a
        file in 
        <quote>@INC</quote>. 
        Virtually every time, this error is due to permissions being set too
        restrictively for you to compile Perl modules or not having the
        necessary Perl development libraries installed on your system.
        Consult your local UNIX systems administrator for help solving these
        permissions issues; if you 
        <emphasis>are</emphasis>
        the local UNIX sysadmin, please consult the newsgroup/mailing list
        for further assistance or hire someone to help you out.</para>
      </tip>

      <para>
        Here is a complete list of modules and their minimum versions.
        Some modules have special installation notes, which follow.
      </para>

      <para>Required Perl modules:
      <orderedlist>

        <listitem>
          <para>
            AppConfig (&min-appconfig-ver;)
          </para>
        </listitem>

        <listitem>
          <para>
            CGI (&min-cgi-ver;)
          </para>
        </listitem>

        <listitem>
          <para>
            Data::Dumper (&min-data-dumper-ver;)
          </para>
        </listitem>
    
        <listitem>
          <para>
            Date::Format (&min-date-format-ver;)
          </para>
        </listitem>
    
        <listitem>
          <para>
            DBI (&min-dbi-ver;)
          </para>
        </listitem>

        <listitem>
          <para>
            <link linkend="install-modules-dbd-mysql">DBD::mysql</link>
            (&min-dbd-mysql-ver;)
          </para>
        </listitem>

        <listitem>
          <para>
            File::Spec (&min-file-spec-ver;)
          </para>
        </listitem>

        <listitem>
          <para>
            File::Temp (&min-file-temp-ver;)
          </para>
        </listitem>

        <listitem>
          <para>
            <link linkend="install-modules-template">Template</link>
            (&min-template-ver;)
          </para>
        </listitem>

        <listitem>
          <para>
            Text::Wrap (&min-text-wrap-ver;)
          </para>
        </listitem>
      </orderedlist>

      Optional Perl modules:
      <orderedlist>  
        <listitem>
          <para>
            <link linkend="install-modules-gd">GD</link>
            (&min-gd-ver;) for bug charting
          </para>
        </listitem>

        <listitem>
          <para>
            <link linkend="install-modules-chart-base">Chart::Base</link>
            (&min-chart-base-ver;) for bug charting
          </para>
        </listitem>

        <listitem>
          <para>
            <link linkend="install-modules-gd-graph">GD::Graph</link>
            (&min-gd-graph-ver;) for bug charting
          </para>
        </listitem>

        <listitem>
          <para>
            <link linkend="install-modules-gd-text-align">GD::Text::Align</link>
            (&min-gd-text-align-ver;) for bug charting
          </para>
        </listitem>

        <listitem>
          <para>
            <link linkend="install-modules-xml-parser">XML::Parser</link>
            (&min-xml-parser-ver;) for the XML interface
          </para>
        </listitem>

        <listitem>
          <para>
            <link linkend="install-modules-patchreader">PatchReader</link>
            (&min-patchreader-ver;) for pretty HTML view of patches
          </para>
        </listitem>
        
        <listitem>
          <para>
            <link linkend="install-modules-mime-parser">MIME::Parser</link>
            (&min-mime-parser-ver;) for the optional email interface
          </para>
        </listitem>
      </orderedlist>          
      </para>

      <section id="install-modules-dbd-mysql">
        <title>DBD::mysql</title>

        <para>The installation process will ask you a few questions about the
        desired compilation target and your MySQL installation. For most of the
        questions the provided default will be adequate, but when asked if your
        desired target is the MySQL or mSQL packages, you should
        select the MySQL-related ones. Later you will be asked if you wish to
        provide backwards compatibility with the older MySQL packages; you
        should answer YES to this question. The default is NO.</para>

        <para>A host of 'localhost' should be fine. A testing user of 'test',
        with a null password, should have sufficient access to run
        tests on the 'test' database which MySQL creates upon installation.
        </para>
      </section>

      <section id="install-modules-template">
        <title>Template Toolkit (&min-template-ver;)</title>

        <para>When you install Template Toolkit, you'll get asked various
        questions about features to enable. The defaults are fine, except
        that it is recommended you use the high speed XS Stash of the Template
        Toolkit, in order to achieve best performance.
        </para>
      </section> 

      <section id="install-modules-gd">
        <title>GD (&min-gd-ver;)</title>

        <para>The GD module is only required if you want graphical reports.
        </para>

        <note>
          <para>The Perl GD module requires some other libraries that may or
          may not be installed on your system, including 
          <classname>libpng</classname>
          and 
          <classname>libgd</classname>. 
          The full requirements are listed in the Perl GD module README.
          If compiling GD fails, it's probably because you're
          missing a required library.</para>
        </note>

        <tip>
          <para>The version of the GD module you need is very closely tied
          to the <classname>libgd</classname> version installed on your system.
          If you have a version 1.x of <classname>libgd</classname> the 2.x
          versions of the GD module won't work for you.
         </para>
       </tip>
      </section>

      <section id="install-modules-chart-base">
        <title>Chart::Base (&min-chart-base-ver;)</title>

        <para>The Chart::Base module is only required if you want graphical 
        reports. 
        Note that earlier versions that 0.99c used GIFs, which are no longer
        supported by the latest versions of GD.</para>
      </section>

      <section id="install-modules-gd-graph">
        <title>GD::Graph (&min-gd-graph-ver;)</title>

        <para>The GD::Graph module is only required if you want graphical 
        reports.
        </para>
      </section>

      <section id="install-modules-gd-text-align">
        <title>GD::Text::Align (&min-gd-text-align-ver;)</title>

        <para>The GD::Text::Align module is only required if you want graphical 
        reports.
        </para>
      </section>

      <section id="install-modules-xml-parser">
        <title>XML::Parser (&min-xml-parser-ver;)</title>

        <para>The XML::Parser module is only required if you want to import
        XML bugs using the <filename>importxml.pl</filename>
        script. This is required to use Bugzilla's "move bugs" feature;
        you may also want to use it for migrating from another bug database.
        XML::Parser requires that the
        <classname>expat</classname> library is already installed on your machine.
        </para>
      </section>

      <section id="install-modules-mime-parser">
        <title>MIME::Parser (&min-mime-parser-ver;)</title>

        <para>The MIME::Parser module is only required if you want to use the 
        email interface
        located in the <filename class="directory">contrib</filename> directory.
        </para>
      </section>

      <section id="install-modules-patchreader">
        <title>PatchReader (&min-patchreader-ver;)</title>

        <para>The PatchReader module is only required if you want to use 
        Patch Viewer, a
        Bugzilla feature to show code patches in your web browser in a more
        readable form. 
        </para>
      </section>
    </section>    
    <section id="install-MTA">
      <title>Mail Transfer Agent (MTA)</title>
    
      <para>Bugzilla is dependent on the availability of an e-mail system for its user
      authentication and for other tasks. </para>
    
      <para>On Linux, any Sendmail-compatible MTA (Mail Transfer Agent) will suffice.
      Sendmail, Postfix, qmail and Exim are examples of common MTAs. Sendmail is the 
      original Unix MTA, but the others are easier to configure, and therefore many people
      replace Sendmail with Postfix or Exim. They are drop-in replacements, so that Bugzilla
      will not distinguish between them.</para>

      <para>
        If you are using Sendmail, version 8.7 or higher is required.
        If you are using a Sendmail-compatible MTA, it must be congruent with at least version 8.7 of Sendmail.
      </para>

      <para>Consult the manual for the specific MTA you choose for detailed installation
      instructions. Each of these programs will have their own configuration files where you must
      configure certain parameters to ensure that the mail is delivered properly. They
      are implemented as services, and you should ensure that the MTA is in the
      auto-start list of services for the machine.</para>

      <para>If a simple mail sent with the command-line 'mail' program succeeds, then
      Bugzilla should also be fine.</para>
    </section>  
  </section>
  
  
  <section id="configuration">
    <title>Configuration</title>

    <warning>
      <para>Poorly-configured MySQL and Bugzilla installations have
      given attackers full access to systems in the past. Please take the
      security parts of these guidelines seriously, even for Bugzilla 
      machines hidden away behind your firewall. Be certain to read
      <xref linkend="security"/> for some important security tips.</para>      
    </warning>

    <section id="localconfig">
      <title>localconfig</title>
      
      <para>
        Once you run <filename>checksetup.pl</filename> with all the correct 
        modules installed, it displays a message about, and write out a 
        file called, 
        <filename>localconfig</filename>. This file contains the default
        settings for a number of Bugzilla parameters.
      </para>
      
      <para>Load this file in your editor. The only value you 
      <emphasis>need</emphasis> to change is $db_pass, the password for
      the user you will create for your database.
      Pick a strong password (for simplicity, it should not contain
      single quote characters) and put it here.
      </para>
      
      <para>
        The other options in the <filename>localconfig</filename> file
        are documented by their accompanying comments. If you have a slightly
        non-standard MySQL setup, you may wish to change one or more of
        the other "$db_*" parameters. 
      </para>
      
      <para>
        You may also wish to change the names of 
        the priorities, severities, operating systems and platforms for your
        installation. However, you can always change these after installation
        has finished; if you then re-run 
        <filename>checksetup.pl</filename>, the changes will get picked up.
      </para>
    </section>
    
    <section id="mysql">
      <title>MySQL</title>

      <caution>
        <para>MySQL's default configuration is very insecure.
        <xref linkend="security-mysql"/> has some good information for
        improving your installation's security.
        </para>
      </caution>
     
      <section id="install-setupdatabase">
        <title>Allow large attachments</title>
        
        <para>You need to configure MySQL to accept large packets, if you
        want to have attachments larger than 64K. Add the text
        below to your
        <filename>/etc/my.cnf</filename>. 
        There is also a parameter in Bugzilla
        for setting the maximum allowable attachment size, (default 1MB).
        Bugzilla will only accept attachments up to the lower of these two
        sizes.
        </para>

          <screen>  [mysqld]
  # Allow packets up to 1M
  set-variable = max_allowed_packet=1M</screen>
      </section>

      <section>
        <title>Allow small words in full-text indexes</title>

        <para>By default, words must be at least four characters in length
        in order to be indexed by MySQL's full-text indexes. This causes
        a lot of Bugzilla specific words to be missed, including "cc",
        "ftp" and "uri".</para>

        <para>MySQL can be configured to index those words by setting the
        ft_min_word_len param to the minimum size of the words to index.
        This can be done by modifying the <filename>/etc/my.cnf</filename>
        according to the example below:</para>

        <screen>  [mysqld]
  # Allow small words in full-text indexes
  ft_min_word_len=2</screen>

        <para>Rebuilding the indexes can be done based on documentation found at
        <ulink url="http://www.mysql.com/doc/en/Fulltext_Fine-tuning.html"/>.
        </para>

        <note>
          <para>
            The ft_min_word_len parameter is only suported in MySQL v4 or higher.
          </para>
        </note>
      </section>

      <section>
        <title>Permit attachments table to grow beyond 4GB</title>
        <para>By default, MySQL will limit the size of a table
        to 4GB.  This limit is present even if the underlying filesystem
        has no such limit or if you are using RAID.  To set a higher
        limit, follow these instructions.</para>
        <para>Run the <filename>MySQL</filename> command-line client and
        enter:</para>

        <screen>  <prompt>mysql&gt;</prompt> ALTER TABLE attachments 
          AVG_ROW_LENGTH=1000000, MAX_ROWS=20000;
        </screen>
        <para>The above command will change the limit to 20GB. Mysql will have 
        to make a temporary copy of your entire table to do this. Ideally, 
        you should do this when your attachments table is still small.</para>
      </section>
            
      <section id="install-setupdatabase-adduser">
        <title>Add a user to MySQL</title>

        <para>You need to add a new MySQL user for
        Bugzilla to use. (It's not safe to have Bugzilla use the MySQL root
        account.) The following instructions assume the defaults in 
        <filename>localconfig</filename>; 
        if you changed those, you need to modify the 
        SQL command appropriately. You will need the 
        <replaceable>$db_pass</replaceable> password you set in
        <filename>localconfig</filename> in 
        <xref linkend="localconfig"/>.
        </para>

        <para>We use an SQL <command>GRANT</command> command to create a 
        <quote>bugs</quote>
        user. This also restricts the 
        <quote>bugs</quote>
        user to operations within a database called 
        <quote>bugs</quote>, and only allows the account to connect from 
        <quote>localhost</quote>. 
        Modify it to reflect your setup if you will be connecting from
        another machine or as a different user.</para>
        
        <para>Run the <filename>mysql</filename> command-line client.</para>
        <para>If you are using MySQL 4.0 or newer, enter:</para>

        <screen>  <prompt>mysql&gt;</prompt> GRANT SELECT, INSERT,
         UPDATE, DELETE, INDEX, ALTER, CREATE, LOCK TABLES,
         CREATE TEMPORARY TABLES, DROP, REFERENCES ON bugs.*
         TO bugs@localhost IDENTIFIED BY '<replaceable>$db_pass</replaceable>';
  <prompt>mysql&gt;</prompt> FLUSH PRIVILEGES;</screen>

        <para>If you are using an older version of MySQL,
          the <computeroutput>LOCK TABLES</computeroutput> and 
          <computeroutput>CREATE TEMPORARY TABLES</computeroutput>
          permissions will be unavailable and should be removed from the permissions
          list. In this case, the following command line can be used:</para>

        <screen>  <prompt>mysql&gt;</prompt> GRANT SELECT, INSERT,
         UPDATE, DELETE, INDEX, ALTER, CREATE, DROP,
         REFERENCES ON bugs.* TO bugs@localhost IDENTIFIED BY
         '<replaceable>$db_pass</replaceable>';
  <prompt>mysql&gt;</prompt> FLUSH PRIVILEGES;</screen>
      </section>      
    </section>

    <section>
      <title>checksetup.pl</title>

      <para>
        Next, rerun <filename>checksetup.pl</filename>. It reconfirms
        that all the modules are present, and notices the altered 
        localconfig file, which it assumes you have edited to your
        satisfaction. It compiles the UI templates,
        connects to the database using the 'bugs'
        user you created and the password you defined, and creates the 
        'bugs' database and the tables therein. 
      </para>

      <para>
        After that, it asks for details of an administrator account. Bugzilla
        can have multiple administrators - you can create more later - but
        it needs one to start off with.
        Enter the email address of an administrator, his or her full name, 
        and a suitable Bugzilla password.
      </para>
      
      <para>
        <filename>checksetup.pl</filename> will then finish. You may rerun
        <filename>checksetup.pl</filename> at any time if you wish.
      </para>
    </section>


    <section id="http">
      <title>Web server</title>
      <para>Configure your web server according to the instructions in the
      appropriate section. The Bugzilla Team recommends Apache. No matter
      what webserver you choose, make sure that sensitive information is
      not remotely available by ensuring that the access controls in
      <xref linkend="security-webserver-access"/> are properly applied.
      </para>

      <section id="http-apache">
        <title>Apache <productname>httpd</productname></title>
           
         <para>Load <filename>httpd.conf</filename> in your editor.</para>
         
         <para>Uncomment (or add) the following line. 
          This configures Apache to run .cgi files outside the
          <filename class="directory">cgi-bin</filename> directory.
          </para>
          
          <programlisting>  AddHandler cgi-script .cgi</programlisting>

          <para>Apache uses <computeroutput>&lt;Directory&gt;</computeroutput>
          directives to permit fine-grained permission setting.
          Add the following two lines to a 
          <computeroutput>&lt;Directory&gt;</computeroutput> directive that 
          applies either to the Bugzilla directory or one of its parents
          (e.g. the <computeroutput>&lt;Directory /var/www/html&gt;</computeroutput>
          directive).
          This allows Bugzilla's <filename>.htaccess</filename> files to 
          override global permissions, and allows .cgi files to run in the 
          Bugzilla directory.
          </para>
                    
          <programlisting>  Options +ExecCGI +FollowSymLinks
  AllowOverride Limit</programlisting>

          <para>Add <filename>index.cgi</filename> to the end
          of the <computeroutput>DirectoryIndex</computeroutput> 
          line.</para>
          
          <para><filename>checksetup.pl</filename> can set tighter permissions
          on Bugzilla's files and directories if it knows what group the
          webserver runs as. Look for the <computeroutput>Group</computeroutput>
          line in <filename>httpd.conf</filename>, and place that value in
          the <replaceable>$webservergroup</replaceable> variable in
          <filename>localconfig</filename>. Then rerun
          <filename>checksetup.pl</filename>.
          </para>
      </section>

      <section id="http-iis">
        <title>Microsoft <productname>Internet Information Services</productname></title>

        <para>If you need, or for some reason even want, to use Microsoft's
        <productname>Internet Information Services</productname> or
        <productname>Personal Web Server</productname> you should be able
        to. You will need to configure them to know how to run CGI scripts.
        This is described in Microsoft Knowledge Base article
        <ulink url="http://support.microsoft.com/support/kb/articles/Q245/2/25.asp">Q245225</ulink>
        for <productname>Internet Information Services</productname> and
        <ulink url="http://support.microsoft.com/support/kb/articles/Q231/9/98.asp">Q231998</ulink>          
        for <productname>Personal Web Server</productname>.
        </para>

        <para>Also, and this can't be stressed enough, make sure that files such as
        <filename>localconfig</filename> and your <filename class="directory">data</filename>
        directory are secured as described in <xref linkend="security-webserver-access"/>.
        </para>

      </section>

      <section id="http-aol">
        <title>AOL Server</title>

        <para>Ben FrantzDale reported success using AOL Server with Bugzilla. He
        reported his experience and what appears below is based on that.
        </para>

        <para>AOL Server will have to be configured to run
        <glossterm linkend="gloss-cgi">CGI</glossterm> scripts, please consult
        the documentation that came with your server for more information on
        how to do this.
        </para>

        <para>Because AOL Server doesn't support <filename>.htaccess</filename>
        files, you'll have to create a <glossterm linkend="gloss-tcl">TCL</glossterm>
        script. You should create an <filename>aolserver/modules/tcl/filter.tcl</filename>
        file (the filename shouldn't matter) with the following contents (change
        <computeroutput>/bugzilla/</computeroutput> to the web-based path to
        your Bugzilla installation):
        </para>

        <programlisting>
  ns_register_filter preauth GET /bugzilla/localconfig filter_deny
  ns_register_filter preauth GET /bugzilla/localconfig~ filter_deny
  ns_register_filter preauth GET /bugzilla/\#localconfig\# filter_deny
  ns_register_filter preauth GET /bugzilla/*.pl filter_deny
  ns_register_filter preauth GET /bugzilla/syncshadowdb filter_deny
  ns_register_filter preauth GET /bugzilla/runtests.sh filter_deny
  ns_register_filter preauth GET /bugzilla/data/* filter_deny
  ns_register_filter preauth GET /bugzilla/template/* filter_deny

  proc filter_deny { why } {
      ns_log Notice "filter_deny"
      return "filter_return"
  }
        </programlisting>

        <warning>
          <para>This probably doesn't account for all possible editor backup
          files so you may wish to add some additional variations of
          <filename>localconfig</filename>. For more information, see 
          <ulink url="http://bugzilla.mozilla.org/show_bug.cgi?id=186383">
          bug 186383</ulink> or <ulink
          url="http://online.securityfocus.com/bid/6501">Bugtraq ID 6501</ulink>.
          </para>
        </warning>

        <note>
          <para>If you are using webdot from research.att.com (the default
          configuration for the <option>webdotbase</option> paramater), you
          will need to allow access to <filename>data/webdot/*.dot</filename>
          for the reasearch.att.com machine.
          </para>
          <para>If you are using a local installation of <ulink
          url="http://www.graphviz.org">GraphViz</ulink>, you will need to allow
          everybody to access <filename>*.png</filename>,
          <filename>*.gif</filename>, <filename>*.jpg</filename>, and
          <filename>*.map</filename> in the
          <filename class="directory">data/webdot</filename> directory.
          </para>
        </note>
      </section>
      
      
    </section>
    
    <section id="install-config-bugzilla">
      <title>Bugzilla</title>
      
      <para>
        Your Bugzilla should now be working. Access 
        <filename>http://&lt;your-bugzilla-server&gt;/</filename> - 
        you should see the Bugzilla
        front page. If not, consult the Troubleshooting section,
        <xref linkend="troubleshooting"/>.
      </para>
      
      <para>
        Log in with the administrator account you defined in the last 
        <filename>checksetup.pl</filename> run. You should go through 
        the parameters on the Edit Parameters page
        (see link in the footer) and see if there are any you wish to
        change. 
        They key parameters are documented in <xref linkend="parameters"/>;
        you should certainly alter 
        <command>maintainer</command> and <command>urlbase</command>; 
        you may also want to alter 
        <command>cookiepath</command> or <command>requirelogin</command>.
      </para>

      <para>
        This would also be a good time to revisit the
        <filename>localconfig</filename> file and make sure that the 
        names of the priorities, severities, platforms and operating systems
        are those you wish to use when you start creating bugs. Remember
        to rerun <filename>checksetup.pl</filename> if you change it.
      </para>

      <para>
        Bugzilla has several optional features which require extra 
        configuration. You can read about those in
        <xref linkend="extraconfig"/>.
      </para>
    </section> 
  </section>


  <section id="extraconfig">
    <title>Optional Additional Configuration</title>

    <para>
      Bugzilla has a number of optional features. This section describes how
      to configure or enable them.
    </para>
    
    <section>
      <title>Bug Graphs</title>

      <para>If you have installed the necessary Perl modules you
      can start collecting statistics for the nifty Bugzilla 
      graphs.</para>

      <screen><prompt>bash#</prompt> <command>crontab -e</command></screen>

      <para>
        This should bring up the crontab file in your editor. 
        Add a cron entry like this to run 
        <filename>collectstats.pl</filename> 
        daily at 5 after midnight:
      </para>
      
      <programlisting>5 0 * * * cd &lt;your-bugzilla-directory&gt; ; ./collectstats.pl</programlisting>

      <para>After two days have passed you'll be able to view bug graphs from
      the Reports page.</para>
    </section>

    <section>
      <title>Dependency Charts</title>

      <para>As well as the text-based dependency trees, Bugzilla also
      supports a graphical view of dependency relationships, using a 
      package called 'dot'.
      Exactly how this works is controlled by the 'webdotbase' parameter,
      which can have one of three values:
      </para>

      <para>
        <orderedlist>
          <listitem>
            <para>
            A complete file path to the command 'dot' (part of 
            <ulink url="http://www.graphviz.org/">GraphViz</ulink>) 
            will generate the graphs locally
            </para>
          </listitem>
          <listitem>
            <para>
            A URL prefix pointing to an installation of the webdot package will
            generate the graphs remotely
            </para>
          </listitem>
          <listitem>
            <para>
            A blank value will disable dependency graphing.
            </para>
          </listitem>
        </orderedlist>
      </para>
      
      <para>The easiest way to get this working is to install
      <ulink url="http://www.graphviz.org/">GraphViz</ulink>. If you
      do that, you need to
      <ulink url="http://httpd.apache.org/docs/mod/mod_imap.html">enable
      server-side image maps</ulink> in Apache.
      Alternatively, you could set up a webdot server, or use the AT&amp;T 
      public webdot server. This is the default for the webdotbase param, 
      but it's often overloaded and slow. Note that AT&amp;T's server 
      won't work
      if Bugzilla is only accessible using HARTS. 
      <emphasis>Editor's note: What the heck is HARTS? Google doesn't know...
      </emphasis>
      </para>
   </section>

    <section>
      <title>The Whining Cron</title>

      <para>What good are
      bugs if they're not annoying? To help make them more so you
      can set up Bugzilla's automatic whining system to complain at engineers
      which leave their bugs in the NEW or REOPENED state without triaging them.
      </para>
      <para>
      
      This can be done by
      adding the following command as a daily crontab entry, in the same manner
      as explained above for bug graphs. This example runs it at 12.55am. 
      </para>

      <programlisting>55 0 * * * cd &lt;your-bugzilla-directory&gt; ; ./whineatnews.pl</programlisting>
      
    </section>

    <section id="patch-viewer">
      <title>Patch Viewer</title>
      
      <para>
        Patch Viewer is the engine behind Bugzilla's graphical display of
        code patches. You can integrate this with copies of the
        <filename>cvs</filename>, <filename>lxr</filename> and
        <filename>bonsai</filename> tools if you have them, by giving
        the locations of your installation of these tools in
        <filename>editparams.cgi</filename>.
      </para>
        
      <para>
        Patch Viewer also optionally will use the 
        <filename>cvs</filename>, <filename>diff</filename> and 
        <filename>interdiff</filename>
        command-line utilities if they exist on the system.
        Interdiff can be obtained from 
        <ulink url="http://cyberelk.net/tim/patchutils/"/>.
        If these programs are not in the system path, you can configure
        their locations in <filename>localconfig</filename>.
      </para>
      

    </section>
    
    <section id="bzldap">
      <title>LDAP Authentication</title>

      <para>LDAP authentication is a module for Bugzilla's plugin 
      authentication architecture.
      </para>

      <para>
      The existing authentication
      scheme for Bugzilla uses email addresses as the primary user ID, and a
      password to authenticate that user. All places within Bugzilla where
      you need to deal with user ID (e.g assigning a bug) use the email
      address. The LDAP authentication builds on top of this scheme, rather
      than replacing it. The initial log in is done with a username and
      password for the LDAP directory. This then fetches the email address
      from LDAP and authenticates seamlessly in the standard Bugzilla
      authentication scheme using this email address. If an account for this
      address already exists in your Bugzilla system, it will log in to that
      account. If no account for that email address exists, one is created at
      the time of login. (In this case, Bugzilla will attempt to use the
      "displayName" or "cn" attribute to determine the user's full name.)
      After authentication, all other user-related tasks are still handled by
      email address, not LDAP username. You still assign bugs by email
      address, query on users by email address, etc.
      </para>

      <caution>
        <para>Because the Bugzilla account is not created until the first time
        a user logs in, a user who has not yet logged is unknown to Bugzilla.
        This means they cannot be used as an assignee or QA contact (default or
        otherwise), added to any cc list, or any other such operation. One
        possible workaround is the <filename>bugzilla_ldapsync.rb</filename>
        script in the
        <glossterm linkend="gloss-contrib"><filename class="directory">contrib</filename></glossterm> directory. Another possible solution is fixing
        <ulink url="http://bugzilla.mozilla.org/show_bug.cgi?id=201069">bug
        201069</ulink>.
        </para>
      </caution>
      
      <para>Parameters required to use LDAP Authentication:</para>

      <variablelist>
        <varlistentry id="param-loginmethod">
          <term>loginmethod</term>
          <listitem>
            <para>This parameter should be set to <quote>LDAP</quote>
            <emphasis>only</emphasis> if you will be using an LDAP directory
            for authentication. If you set this param to <quote>LDAP</quote> but
            fail to set up the other parameters listed below you will not be
            able to log back in to Bugzilla one you log out. If this happens
            to you, you will need to manually edit
            <filename>data/params</filename> and set loginmethod to
            <quote>DB</quote>.
            </para>
          </listitem>
        </varlistentry>

        <varlistentry id="param-LDAPserver">
          <term>LDAPserver</term>
          <listitem>
            <para>This parameter should be set to the name (and optionally the
            port) of your LDAP server. If no port is specified, it assumes
            the default LDAP port of 389.
            </para>
            <para>Ex. <quote>ldap.company.com</quote>
             or <quote>ldap.company.com:3268</quote>
            </para>
           </listitem>
         </varlistentry>

         <varlistentry id="param-LDAPbinddn">
           <term>LDAPbinddn [Optional]</term>
           <listitem>
             <para>Some LDAP servers will not allow an anonymous bind to search
             the directory. If this is the case with your configuration you
             should set the LDAPbinddn parameter to the user account Bugzilla
             should use instead of the anonymous bind.
             </para>
             <para>Ex. <quote>cn=default,cn=user:password</quote></para>
           </listitem>
         </varlistentry>

         <varlistentry id="param-LDAPBaseDN">
           <term>LDAPBaseDN</term>
           <listitem>
             <para>The LDAPBaseDN parameter should be set to the location in
             your LDAP tree that you would like to search for email addresses.
             Your uids should be unique under the DN specified here.
             </para>
             <para>Ex. <quote>ou=People,o=Company</quote></para>
           </listitem>
         </varlistentry>

         <varlistentry id="param-LDAPuidattribute">
           <term>LDAPuidattribute</term>
           <listitem>
             <para>The LDAPuidattribute parameter should be set to the attribute
             which contains the unique UID of your users. The value retrieved
             from this attribute will be used when attempting to bind as the
             user to confirm their password.
             </para>
             <para>Ex. <quote>uid</quote></para>
           </listitem>
         </varlistentry>

         <varlistentry id="param-LDAPmailattribute">
           <term>LDAPmailattribute</term>
           <listitem>
             <para>The LDAPmailattribute parameter should be the name of the
             attribute which contains the email address your users will enter
             into the Bugzilla login boxes.
             </para>
             <para>Ex. <quote>mail</quote></para>
           </listitem>
          </varlistentry>
      </variablelist>

    </section>
    
    <section id="apache-addtype">
      <title>Serving Alternate Formats with the right MIME type</title>

      <para>
        Some Bugzilla pages have alternate formats, other than just plain
        <acronym>HTML</acronym>. In particular, a few Bugzilla pages can 
        output their contents as either <acronym>XUL</acronym> (a special 
        Mozilla format, that looks like a program <acronym>GUI</acronym>) 
        or <acronym>RDF</acronym> (a type of structured <acronym>XML</acronym> 
        that can be read by various programs).
      </para>
      <para>
        In order for your users to see these pages correctly, Apache must 
        send them with the right <acronym>MIME</acronym> type. To do this, 
        add the following lines to your Apache configuration, either in the 
        <computeroutput>&lt;VirtualHost&gt;</computeroutput> section for your
        Bugzilla, or in the <computeroutput>&lt;Directory&gt;</computeroutput>
        section for your Bugzilla:
      </para>
      <para>
        <screen>AddType application/vnd.mozilla.xul+xml .xul
AddType text/xml .rdf</screen>
      </para>
    </section>    
  </section>


  <section id="os-specific">
    <title>OS-Specific Installation Notes</title>

    <para>Many aspects of the Bugzilla installation can be affected by the
    the operating system you choose to install it on. Sometimes it can be made
    easier and others more difficult. This section will attempt to help you
    understand both the difficulties of running on specific operating systems
    and the utilities available to make it easier.
    </para>

    <para>If you have anything to add or notes for an operating system not
    covered, please file a bug in &bzg-bugs;. 
    </para>

    <section id="os-win32">
      <title>Microsoft Windows</title>

      <para>Making Bugzilla work on Windows is still a painful processes.
      The Bugzilla Team is working to make it easier, but that goal is not
      considered a top priority. If you wish to run Bugzilla, we still
      recommend doing so on a Unix based system such as GNU/Linux. As of this
      writing, all members of the Bugzilla team and all known large installations
      run on Unix based systems.
      </para>

     <para>If after hearing all that, you have enough pain tolerance to attempt
     installing Bugzilla on Win32, here are some pointers.
     <![%bz-devel;[
       Because this is a development version of the guide, these instructions
       are subject to change without notice. In fact, the Bugzilla Team hopes
       to have Bugzilla reasonably close to "out of
       the box" compatibility with Windows by the 2.18 release.
      ]]>
      </para>

      <section id="win32-perl">
        <title>Win32 Perl</title>

        <para>Perl for Windows can be obtained from <ulink
        url="http://www.activestate.com/">ActiveState</ulink>. You should be
        able to find a compiled binary at <ulink
        url="http://aspn.activestate.com/ASPN/Downloads/ActivePerl/"/>.
        </para>
      </section>

      <section id="win32-perlmodules">
        <title>Perl Modules on Win32</title>

        <para>Bugzilla on Windows requires the same perl modules found in
        <xref linkend="install-perlmodules"/>. The main difference is that
        windows uses <glossterm linkend="gloss-ppm">PPM</glossterm> instead of
        CPAN.
        </para>

        <programlisting>
C:\perl&gt; <command>ppm install &lt;module name&gt;</command>
        </programlisting>

        <note>
          <para>The above syntax should work for all modules with the exception
          of Template Toolkit. The <ulink
          url="http://tt2.org/download.html#win32">Template Toolkit website</ulink>
          suggests using the instructions on <ulink
          url="http://openinteract.sourceforge.net/">OpenInteract's website</ulink>.
          </para>
  
          <para>The following commands will install the required packages
          missing from the ActivePerl default installation:
          </para>

          <programlisting>
<command>ppm repository add oi http://openinteract.sourceforge.net/ppmpackages</command>
<command>ppm install DBD-mysql</command>
<command>ppm install Template-Toolkit</command>
<command>ppm install TimeDate</command>
          </programlisting>

        </note>
      </section>

      <section id="win32-code-changes">
        <title>Code changes required to run on win32</title>

        <para>Bugzilla on win32 is mostly supported out of the box; one remaining issue is
        related to bug email. To make bug email work on Win32 (until
        <ulink url="http://bugzilla.mozilla.org/show_bug.cgi?id=84876">bug
        84876</ulink> lands), the
        simplest way is to have the Net::SMTP Perl module installed and 
        change this line in the file Bugzilla/Bugmail.pm:</para>

        <programlisting>
open(SENDMAIL, "|/usr/lib/sendmail $sendmailparam -t -i") ||
  die "Can't open sendmail";

print SENDMAIL trim($msg) . "\n";
close SENDMAIL;
        </programlisting>
        <para>to</para>
        <programlisting>
use Net::SMTP;
my $smtp_server = 'smtp.mycompany.com';  # change this

# Use die on error, so that the mail will be in the 'unsent mails' and
# can be sent from the sanity check page.
my $smtp = Net::SMTP->new($smtp_server) ||
  die 'Cannot connect to server \'$smtp_server\'';

$smtp->mail('bugzilla-daemon@mycompany.com');  # change this
$smtp->to($person);
$smtp->data();
$smtp->datasend($msg);
$smtp->dataend();
$smtp->quit;
        </programlisting>

        <para>Don't forget to change the name of your SMTP server and the
        domain of the sending email address (after the '@') in the above
        lines of code.</para>
      </section>

      <section id="win32-http">
        <title>Serving the web pages</title>

        <para>As is the case on Unix based systems, any web server should be
        able to handle Bugzilla; however, the Bugzilla Team still recommends
        Apache whenever asked. No matter what web server you choose, be sure
        to pay attention to the security notes in <xref linkend="security-webserver-access"/>.
        More information on configuring specific web servers can be found in
        <xref linkend="http"/>.
        </para>

        <note>
          <para>If using Apache on windows, you can set the <ulink
          url="http://httpd.apache.org/docs-2.0/mod/core.html#scriptinterpretersource">ScriptInterpreterSource</ulink>
          directive in your Apache config to avoid having
          to modify the first line of every script to contain your path to
          perl instead of <filename>/usr/bin/perl</filename>.
          </para>
        </note>

      </section>

    </section>

    <section id="os-macosx">
      <title><productname>Mac OS X</productname></title>

      <para>Apple did not include the GD library with Mac OS X. Bugzilla
      needs this for bug graphs.</para>

      <para>You can install it using a program called
      Fink, which is similar in nature to the CPAN installer, but installs
      common GNU utilities. Fink is available from
      <ulink url="http://sourceforge.net/projects/fink/"/>.</para>

      <para>Follow the instructions for setting up Fink. Once it's installed,
      you'll want to use it to install the <filename>gd2</filename> package.
      </para>

      <para>It will prompt you for a number of dependencies, type 'y' and hit
      enter to install all of the dependencies and then watch it work. You will
      then be able to use <glossterm linkend="gloss-cpan">CPAN</glossterm> to
      install the GD Perl module.
      </para>

      <note>
        <para>To prevent creating conflicts with the software that Apple
        installs by default, Fink creates its own directory tree at 
        <filename class="directory">/sw</filename> where it installs most of
        the software that it installs. This means your libraries and headers
        will be at <filename class="directory">/sw/lib</filename> and
        <filename class="directory">/sw/include</filename> instead of
        <filename class="directory">/usr/lib</filename> and
        <filename class="directory">/usr/include</filename>. When the
        Perl module config script asks where your <filename>libgd</filename>
        is, be sure to tell it
        <filename class="directory">/sw/lib</filename>.
        </para>
      </note>

      <para>Also available via Fink is <filename>expat</filename>. After using
      fink to install the expat package you will be able to install
      XML::Parser using CPAN. There is one caveat. Unlike recent versions of
      the GD module, XML::Parser doesn't prompt for the location of the
      required libraries. When using CPAN, you will need to use the following
      command sequence:
      </para>

      <screen>
# perl -MCPAN -e'look XML::Parser'        <co id="macosx-look"/>
# perl Makefile.PL EXPATLIBPATH=/sw/lib EXPATINCPATH=/sw/include
# make; make test; make install           <co id="macosx-make"/>
# exit                                    <co id="macosx-exit"/>
      </screen>
      <calloutlist>
        <callout arearefs="macosx-look macosx-exit">
          <para>The look command will download the module and spawn a
          new shell with the extracted files as the current working directory.
          The exit command will return you to your original shell.
          </para>
        </callout>
        <callout arearefs="macosx-make">
          <para>You should watch the output from these make commands,
          especially <quote>make test</quote> as errors may prevent XML::Parser
          from functioning correctly with Bugzilla.
          </para>
        </callout>
      </calloutlist>
    </section>

    <section id="os-mandrake">
      <title>Linux-Mandrake 8.0</title>

      <para>Linux-Mandrake 8.0 includes every required and optional library
      for Bugzilla. The easiest way to install them is by using the
      <command>urpmi</command>  utility. If you follow these commands, you
      should have everything you need for Bugzilla, and
      <command>./checksetup.pl</command>  should not complain about any
      missing libraries. You may already have some of these installed.
      </para>

      <screen>
<prompt>bash#</prompt> <command>urpmi perl-mysql</command>
<prompt>bash#</prompt> <command>urpmi perl-chart</command>
<prompt>bash#</prompt> <command>urpmi perl-gd</command>
<prompt>bash#</prompt> <command>urpmi perl-MailTools</command>             <co id="test-mailtools"/>
<prompt>bash#</prompt> <command>urpmi apache-modules</command>
      </screen>
      <calloutlist>
        <callout arearefs="test-mailtools">
          <para>for Bugzilla email integration</para>
        </callout>
      </calloutlist>

    </section>

  </section>


  <section id="nonroot">
    <title>UNIX (non-root) Installation Notes</title>

    <section>
      <title>Introduction</title>

      <para>If you are running a *NIX OS as non-root, either due
      to lack of access (web hosts, for example) or for security
      reasons, this will detail how to install Bugzilla on such
      a setup. It is recommended that you read through the
      <xref linkend="installation" />
      first to get an idea on the installation steps required.
      (These notes will reference to steps in that guide.)</para>

    </section>

    <section>
      <title>MySQL</title>

      <para>You may have MySQL installed as root. If you're
      setting up an account with a web host, a MySQL account
      needs to be set up for you. From there, you can create
      the bugs account, or use the account given to you.</para>

      <warning>
        <para>You may have problems trying to set up
        <command>GRANT</command> permissions to the database.
        If you're using a web host, chances are that you have a
        separate database which is already locked down (or one big
        database with limited/no access to the other areas), but you
        may want to ask your system adminstrator what the security
        settings are set to, and/or run the <command>GRANT</command>
        command for you.</para>

        <para>Also, you will probably not be able to change the MySQL
        root user password (for obvious reasons), so skip that
        step.</para>
      </warning>

      <section>
        <title>Running MySQL as Non-Root</title>
          <section>
            <title>The Custom Configuration Method</title>
              <para>Create a file .my.cnf in your 
              home directory (using /home/foo in this example)
              as follows....</para>
              <programlisting>
[mysqld]
datadir=/home/foo/mymysql
socket=/home/foo/mymysql/thesock
port=8081

[mysql]
socket=/home/foo/mymysql/thesock
port=8081

[mysql.server]
user=mysql
basedir=/var/lib

[safe_mysqld]
err-log=/home/foo/mymysql/the.log
pid-file=/home/foo/mymysql/the.pid
              </programlisting>
          </section>
          <section>
            <title>The Custom Built Method</title>
    
            <para>You can install MySQL as a not-root, if you really need to.
            Build it with PREFIX set to <filename class="directory">/home/foo/mysql</filename>,
            or use pre-installed executables, specifying that you want
            to put all of the data files in <filename class="directory">/home/foo/mysql/data</filename>.
            If there is another MySQL server running on the system that you
            do not own, use the -P option to specify a TCP port that is not
            in use.</para>
          </section>
    
          <section>
            <title>Starting the Server</title>
            <para>After your mysqld program is built and any .my.cnf file is 
            in place, you must initialize the databases (ONCE).</para>
            <screen>
              <prompt>bash$</prompt>
              <command>mysql_install_db</command>
            </screen>
            <para>Then start the daemon with</para>
            <screen>
              <prompt>bash$</prompt>
              <command>safe_mysql &amp;</command>
            </screen>
            <para>After you start mysqld the first time, you then connect to
            it as "root" and <command>GRANT</command> permissions to other
            users. (Again, the MySQL root account has nothing to do with
            the *NIX root account.)</para>
    
            <note>
              <para>You will need to start the daemons yourself. You can either
              ask your system administrator to add them to system startup files, or
              add a crontab entry that runs a script to check on these daemons
              and restart them if needed.</para>
            </note>
    
            <warning>
              <para>Do NOT run daemons or other services on a server without first
              consulting your system administrator! Daemons use up system resources
              and running one may be in violation of your terms of service for any
              machine on which you are a user!</para>
            </warning>
          </section>
      </section>

    </section>

    <section>
      <title>Perl</title>

      <para>On the extremely rare chance that you don't have Perl on
      the machine, you will have to build the sources
      yourself. The following commands should get your system
      installed with your own personal version of Perl:</para>

      <screen>
        <prompt>bash$</prompt>
        <command>wget http://perl.com/CPAN/src/stable.tar.gz</command>
        <prompt>bash$</prompt>
        <command>tar zvxf stable.tar.gz</command>
        <prompt>bash$</prompt>
        <command>cd perl-5.8.1</command> (or whatever the version of Perl is called)
        <prompt>bash$</prompt>
        <command>sh Configure -de -Dprefix=/home/foo/perl</command>
        <prompt>bash$</prompt>
        <command>make && make test && make install</command>
      </screen>

      <para>Once you have Perl installed into a directory (probably
      in <filename class="directory">~/perl/bin</filename>), you'll have to
      change the locations on the scripts, which is detailed later on
      this page.</para>
    </section>

    <section id="install-perlmodules-nonroot">
      <title>Perl Modules</title>

      <para>Installing the Perl modules as a non-root user is probably the
      hardest part of the process. There are two different methods: a
      completely independant Perl with its own modules, or personal
      modules using the current (root installed) version of Perl. The
      independant method takes up quite a bit of disk space, but is
      less complex, while the mixed method only uses as much space as the
      modules themselves, but takes more work to setup.</para>

      <section>
        <title>The Independant Method</title>

        <para>The independant method requires that you install your own
        personal version of Perl, as detailed in the previous section. Once
        installed, you can start the CPAN shell with the following
        command:</para>

        <para>
          <screen>
            <prompt>bash$</prompt>
            <command>/home/foo/perl/bin/perl -MCPAN -e 'shell'</command>
          </screen>
        </para>

        <para>And then:</para>

        <para>
          <screen>
            <prompt>cpan&gt;</prompt>
            <command>install Bundle::Bugzilla</command>
          </screen>
        </para>

        <para>With this method, module installation will usually go a lot
        smoother, but if you have any hang-ups, you can consult the next
        section.</para>
      </section>

      <section>
        <title>The Mixed Method</title>

        <para>First, you'll need to configure CPAN to
        install modules in your home directory. The CPAN FAQ says the
        following on this issue:</para>

        <para>
          <programlisting>
5)  I am not root, how can I install a module in a personal directory?

    You will most probably like something like this:

      o conf makepl_arg "LIB=~/myperl/lib \
                         INSTALLMAN1DIR=~/myperl/man/man1 \
                         INSTALLMAN3DIR=~/myperl/man/man3"
    install Sybase::Sybperl

    You can make this setting permanent like all "o conf" settings with "o conf commit".

    You will have to add ~/myperl/man to the MANPATH environment variable and also tell your Perl programs to
    look into ~/myperl/lib, e.g. by including

      use lib "$ENV{HOME}/myperl/lib";

    or setting the PERL5LIB environment variable.

    Another thing you should bear in mind is that the UNINST parameter should never be set if you are not root.</programlisting>
        </para>

        <para>So, you will need to create a Perl directory in your home
        directory, as well as the <filename class="directory">lib</filename>,
        <filename class="directory">man</filename>,
        <filename class="directory">man/man1</filename>, and
        <filename class="directory">man/man3</filename> directories in that
        Perl directory. Set the MANPATH variable and PERL5LIB variable, so
        that the installation of the modules goes smoother. (Setting
        UNINST=0 in your "make install" options, on the CPAN first-time
        configuration, is also a good idea.)</para>

        <para>After that, go into the CPAN shell:</para>

        <para>
          <screen>
            <prompt>bash$</prompt>
            <command>perl -MCPAN -e 'shell'</command>
          </screen>
        </para>

        <para>From there, you will need to type in the above "o conf" command
        and commit the changes. Then you can run through the installation:</para>

        <para>
          <screen>
            <prompt>cpan&gt;</prompt>
            <command>install Bundle::Bugzilla</command>
          </screen>
        </para>

        <para>Most of the module installation process should go smoothly. However,
        you may have some problems with Template. When you first start, you will
        want to try to install Template with the XS Stash options on. If this
        doesn't work, it may spit out C compiler error messages and croak back
        to the CPAN shell prompt. So, redo the install, and turn it off. (In fact,
        say no to all of the Template questions.) It may also start failing on a
        few of the tests. If the total tests passed is a reasonable figure (90+%),
        force the install with the following command:</para>

        <para>
          <screen>
            <prompt>cpan&gt;</prompt>
            <command>force install Template</command>
          </screen>
        </para>

        <para>You may also want to install the other optional modules:</para>

        <screen>
          <prompt>cpan&gt;</prompt>
          <command>install GD</command>
          <prompt>cpan&gt;</prompt>
          <command>install Chart::Base</command>
          <prompt>cpan&gt;</prompt>
          <command>install MIME::Parser</command>
        </screen>

      </section>
    </section>

    <section>
      <title>HTTP Server</title>

      <para>Ideally, this also needs to be installed as root and
      run under a special webserver account. As long as
      the web server will allow the running of *.cgi files outside of a
      cgi-bin, and a way of denying web access to certain files (such as a
      .htaccess file), you should be good in this department.</para>

      <section>
        <title>Running Apache as Non-Root</title>

        <para>You can run Apache as a non-root user, but the port will need
        to be set to one above 1024. If you type <command>httpd -V</command>,
        you will get a list of the variables that your system copy of httpd
        uses. One of those, namely HTTPD_ROOT, tells you where that
        installation looks for its config information.</para>

        <para>From there, you can copy the config files to your own home
        directory to start editing. When you edit those and then use the -d
        option to override the HTTPD_ROOT compiled into the web server, you
        get control of your own customized web server.</para>

        <note>
          <para>You will need to start the daemons yourself. You can either
          ask your system administrator to add them to system startup files, or
          add a crontab entry that runs a script to check on these daemons
          and restart them if needed.</para>
        </note>

        <warning>
          <para>Do NOT run daemons or other services on a server without first
          consulting your system administrator! Daemons use up system resources
          and running one may be in violation of your terms of service for any
          machine on which you are a user!</para>
        </warning>
      </section>
    </section>

    <section>
      <title>Bugzilla</title>

      <para>If you had to install Perl modules as a non-root user
      (<xref linkend="install-perlmodules-nonroot" />) or to non-standard
      directories, you will need to change the scripts, setting the correct
      location of the Perl modules:</para>

      <para>
        <programlisting>perl -pi -e
        's@use strict\;@use strict\; use lib \"/home/foo/perl/lib\"\;@'
        *cgi *pl Bug.pm processmail syncshadowdb</programlisting>

        Change <filename class="directory">/home/foo/perl/lib</filename> to
        your personal Perl library directory. You can probably skip this
        step if you are using the independant method of Perl module
        installation.
      </para>

      <para>When you run <command>./checksetup.pl</command> to create
      the <filename>localconfig</filename> file, it will list the Perl
      modules it finds. If one is missing, go back and double-check the
      module installation from the CPAN shell, then delete the
      <filename>localconfig</filename> file and try again.</para>

      <warning>
        <para>The one option in <filename>localconfig</filename> you
        might have problems with is the web server group. If you can't
        successfully browse to the <filename>index.cgi</filename> (like
        a Forbidden error), you may have to relax your permissions,
        and blank out the web server group. Of course, this may pose
        as a security risk. Having a properly jailed shell and/or
        limited access to shell accounts may lessen the security risk,
        but use at your own risk.</para>
      </warning>
    </section>
  </section>

  <section id="troubleshooting">
    <title>Troubleshooting</title>
    
    <para>This section gives solutions to common Bugzilla installation
    problems. If none of the section headings seems to match your
    problem, read the general advice.
    </para>
    
    <section id="general-advice">
      <title>General Advice</title>
      <para>
        If you can't get <filename>checksetup.pl</filename> to run to 
        completion, it normally explains what's wrong and how to fix it.
        If you can't work it out, or if it's being uncommunicative, post 
        the errors in the 
        <ulink url="news://news.mozilla.org/netscape.public.mozilla.webtools">netscape.public.mozilla.webtools</ulink>
        newsgroup.
      </para>

      <para>
        If you have made it all the way through 
        <xref linkend="installation"/> (Installation) and
        <xref linkend="configuration"/> (Configuration) but 
        accessing the Bugzilla URL doesn't work,
        the first thing to do is to check your webserver error log. For
        Apache, this is often located at
        <filename>/etc/logs/httpd/error_log</filename>. The error messages
        you see may be self-explanatory enough to enable you to diagnose and
        fix the problem. If not, see below for some commonly-encountered 
        errors. If that doesn't help, post the errors to the newsgroup.
      </para>
    </section>
        
    <section>
      <title>The Apache webserver is not serving Bugzilla pages</title>
      <para>
        After you have run <command>checksetup.pl</command> twice,
        run <command>testserver.pl http://yoursite.yourdomain/yoururl</command>
        to confirm that your webserver is configured properly for
        Bugzilla.
      </para>
<programlisting><![CDATA[./testserver.pl http://landfill.bugzilla.org/bugzilla-tip
TEST-OK Webserver is running under group id in $webservergroup.
TEST-OK Got ant picture.
TEST-OK Webserver is executing CGIs.
TEST-OK Webserver is preventing fetch of http://landfill.bugzilla.org/bugzilla-tip/localconfig.
]]></programlisting>
    </section>

    <section>
      <title>I installed a Perl module, but 
      <filename>checksetup.pl</filename> claims it's not installed!</title>
      
      <para>
        You have two versions of Perl on your machine. You are installing
        modules into one, and Bugzilla is using the other. Rerun the CPAN
        commands (or manual compile) using the full path to Perl from the 
        top of <filename>checksetup.pl</filename>. This will make sure you 
        are installing the modules in the right place.
      </para>
    </section>
    
    <section>
      <title>Bundle::Bugzilla makes me upgrade to Perl 5.6.1</title>

      <para>
      Try executing <command>perl -MCPAN -e 'install CPAN'</command>
      and then continuing.
      </para>
      
      <para>
      Certain older versions of the CPAN toolset were somewhat naive about how
      to upgrade Perl modules. When a couple of modules got rolled into the core
      Perl distribution for 5.6.1, CPAN thought that the best way to get those
      modules up to date was to haul down the Perl distribution itself and
      build it. Needless to say, this has caused headaches for just about
      everybody. Upgrading to a newer version of CPAN with the
      commandline above should fix things.
      </para>
    </section>


    <section>
      <title>DBD::Sponge::db prepare failed</title>
      
      <para>
        The following error message may appear due to a bug in DBD::mysql
        (over which the Bugzilla team have no control):
      </para>
      
<programlisting><![CDATA[ DBD::Sponge::db prepare failed: Cannot determine NUM_OF_FIELDS at D:/Perl/site/lib/DBD/mysql.pm line 248.
  SV = NULL(0x0) at 0x20fc444
  REFCNT = 1
  FLAGS = (PADBUSY,PADMY)
]]></programlisting>

      <para>
        To fix this, go to 
        <filename>&lt;path-to-perl&gt;/lib/DBD/sponge.pm</filename> 
        in your Perl installation and replace
      </para>
        
<programlisting><![CDATA[ my $numFields;
 if ($attribs->{'NUM_OF_FIELDS'}) {
     $numFields = $attribs->{'NUM_OF_FIELDS'};
 } elsif ($attribs->{'NAME'}) {
     $numFields = @{$attribs->{NAME}};
]]></programlisting>

      <para>
        by
      </para>

<programlisting><![CDATA[ my $numFields;
 if ($attribs->{'NUM_OF_FIELDS'}) {
     $numFields = $attribs->{'NUM_OF_FIELDS'};
 } elsif ($attribs->{'NAMES'}) {
     $numFields = @{$attribs->{NAMES}};
]]></programlisting>

      <para>
        (note the S added to NAME.)      
      </para>
    </section>
    
    <section id="paranoid-security">
      <title>cannot chdir(/var/spool/mqueue)</title>

      <para>If you are installing Bugzilla on SuSE Linux, or some other
      distributions with 
      <quote>paranoid</quote>
      security options, it is possible that the checksetup.pl script may fail
      with the error: 
<programlisting><![CDATA[cannot chdir(/var/spool/mqueue): Permission denied
]]></programlisting>
      </para>
      
      <para>
      This is because your 
      <filename>/var/spool/mqueue</filename>
      directory has a mode of 
      <quote>drwx------</quote>. Type 
      <command>chmod 755 
      <filename>/var/spool/mqueue</filename>
      </command>
      as root to fix this problem.
      </para>
    </section>    

    <section id="trouble-filetemp">
      <title>Your vendor has not defined Fcntl macro O_NOINHERIT</title>

      <para>This is caused by a bug in the version of
      <productname>File::Temp</productname> that is distributed with perl
      5.6.0. Many minor variations of this error have been reported:
      </para>

      <programlisting>Your vendor has not defined Fcntl macro O_NOINHERIT, used 
at /usr/lib/perl5/site_perl/5.6.0/File/Temp.pm line 208.

Your vendor has not defined Fcntl macro O_EXLOCK, used 
at /usr/lib/perl5/site_perl/5.6.0/File/Temp.pm line 210.

Your vendor has not defined Fcntl macro O_TEMPORARY, used 
at /usr/lib/perl5/site_perl/5.6.0/File/Temp.pm line 233.</programlisting>

      <para>Numerous people have reported that upgrading to version 5.6.1
      or higher solved the problem for them. A less involved fix is to apply
      the following patch, which is also
      available as a <ulink url="../xml/filetemp.patch">patch file</ulink>.
      </para>

        <programlisting><![CDATA[--- File/Temp.pm.orig   Thu Feb  6 16:26:00 2003
+++ File/Temp.pm        Thu Feb  6 16:26:23 2003
@@ -205,6 +205,7 @@
     # eg CGI::Carp
     local $SIG{__DIE__} = sub {};
     local $SIG{__WARN__} = sub {};
+    local *CORE::GLOBAL::die = sub {};
     $bit = &$func();
     1;
   };
@@ -226,6 +227,7 @@
     # eg CGI::Carp
     local $SIG{__DIE__} = sub {};
     local $SIG{__WARN__} = sub {};
+    local *CORE::GLOBAL::die = sub {};
     $bit = &$func();
     1;
   };]]></programlisting>
    </section>
  </section>
</chapter>

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