summaryrefslogtreecommitdiffstats
path: root/docs/html/Bugzilla-Guide.html
blob: 186d93fb983fdf1b8caa3d5f55b5cf2233f9e521 (plain) 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
800
801
802
803
804
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
820
821
822
823
824
825
826
827
828
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
848
849
850
851
852
853
854
855
856
857
858
859
860
861
862
863
864
865
866
867
868
869
870
871
872
873
874
875
876
877
878
879
880
881
882
883
884
885
886
887
888
889
890
891
892
893
894
895
896
897
898
899
900
901
902
903
904
905
906
907
908
909
910
911
912
913
914
915
916
917
918
919
920
921
922
923
924
925
926
927
928
929
930
931
932
933
934
935
936
937
938
939
940
941
942
943
944
945
946
947
948
949
950
951
952
953
954
955
956
957
958
959
960
961
962
963
964
965
966
967
968
969
970
971
972
973
974
975
976
977
978
979
980
981
982
983
984
985
986
987
988
989
990
991
992
993
994
995
996
997
998
999
1000
1001
1002
1003
1004
1005
1006
1007
1008
1009
1010
1011
1012
1013
1014
1015
1016
1017
1018
1019
1020
1021
1022
1023
1024
1025
1026
1027
1028
1029
1030
1031
1032
1033
1034
1035
1036
1037
1038
1039
1040
1041
1042
1043
1044
1045
1046
1047
1048
1049
1050
1051
1052
1053
1054
1055
1056
1057
1058
1059
1060
1061
1062
1063
1064
1065
1066
1067
1068
1069
1070
1071
1072
1073
1074
1075
1076
1077
1078
1079
1080
1081
1082
1083
1084
1085
1086
1087
1088
1089
1090
1091
1092
1093
1094
1095
1096
1097
1098
1099
1100
1101
1102
1103
1104
1105
1106
1107
1108
1109
1110
1111
1112
1113
1114
1115
1116
1117
1118
1119
1120
1121
1122
1123
1124
1125
1126
1127
1128
1129
1130
1131
1132
1133
1134
1135
1136
1137
1138
1139
1140
1141
1142
1143
1144
1145
1146
1147
1148
1149
1150
1151
1152
1153
1154
1155
1156
1157
1158
1159
1160
1161
1162
1163
1164
1165
1166
1167
1168
1169
1170
1171
1172
1173
1174
1175
1176
1177
1178
1179
1180
1181
1182
1183
1184
1185
1186
1187
1188
1189
1190
1191
1192
1193
1194
1195
1196
1197
1198
1199
1200
1201
1202
1203
1204
1205
1206
1207
1208
1209
1210
1211
1212
1213
1214
1215
1216
1217
1218
1219
1220
1221
1222
1223
1224
1225
1226
1227
1228
1229
1230
1231
1232
1233
1234
1235
1236
1237
1238
1239
1240
1241
1242
1243
1244
1245
1246
1247
1248
1249
1250
1251
1252
1253
1254
1255
1256
1257
1258
1259
1260
1261
1262
1263
1264
1265
1266
1267
1268
1269
1270
1271
1272
1273
1274
1275
1276
1277
1278
1279
1280
1281
1282
1283
1284
1285
1286
1287
1288
1289
1290
1291
1292
1293
1294
1295
1296
1297
1298
1299
1300
1301
1302
1303
1304
1305
1306
1307
1308
1309
1310
1311
1312
1313
1314
1315
1316
1317
1318
1319
1320
1321
1322
1323
1324
1325
1326
1327
1328
1329
1330
1331
1332
1333
1334
1335
1336
1337
1338
1339
1340
1341
1342
1343
1344
1345
1346
1347
1348
1349
1350
1351
1352
1353
1354
1355
1356
1357
1358
1359
1360
1361
1362
1363
1364
1365
1366
1367
1368
1369
1370
1371
1372
1373
1374
1375
1376
1377
1378
1379
1380
1381
1382
1383
1384
1385
1386
1387
1388
1389
1390
1391
1392
1393
1394
1395
1396
1397
1398
1399
1400
1401
1402
1403
1404
1405
1406
1407
1408
1409
1410
1411
1412
1413
1414
1415
1416
1417
1418
1419
1420
1421
1422
1423
1424
1425
1426
1427
1428
1429
1430
1431
1432
1433
1434
1435
1436
1437
1438
1439
1440
1441
1442
1443
1444
1445
1446
1447
1448
1449
1450
1451
1452
1453
1454
1455
1456
1457
1458
1459
1460
1461
1462
1463
1464
1465
1466
1467
1468
1469
1470
1471
1472
1473
1474
1475
1476
1477
1478
1479
1480
1481
1482
1483
1484
1485
1486
1487
1488
1489
1490
1491
1492
1493
1494
1495
1496
1497
1498
1499
1500
1501
1502
1503
1504
1505
1506
1507
1508
1509
1510
1511
1512
1513
1514
1515
1516
1517
1518
1519
1520
1521
1522
1523
1524
1525
1526
1527
1528
1529
1530
1531
1532
1533
1534
1535
1536
1537
1538
1539
1540
1541
1542
1543
1544
1545
1546
1547
1548
1549
1550
1551
1552
1553
1554
1555
1556
1557
1558
1559
1560
1561
1562
1563
1564
1565
1566
1567
1568
1569
1570
1571
1572
1573
1574
1575
1576
1577
1578
1579
1580
1581
1582
1583
1584
1585
1586
1587
1588
1589
1590
1591
1592
1593
1594
1595
1596
1597
1598
1599
1600
1601
1602
1603
1604
1605
1606
1607
1608
1609
1610
1611
1612
1613
1614
1615
1616
1617
1618
1619
1620
1621
1622
1623
1624
1625
1626
1627
1628
1629
1630
1631
1632
1633
1634
1635
1636
1637
1638
1639
1640
1641
1642
1643
1644
1645
1646
1647
1648
1649
1650
1651
1652
1653
1654
1655
1656
1657
1658
1659
1660
1661
1662
1663
1664
1665
1666
1667
1668
1669
1670
1671
1672
1673
1674
1675
1676
1677
1678
1679
1680
1681
1682
1683
1684
1685
1686
1687
1688
1689
1690
1691
1692
1693
1694
1695
1696
1697
1698
1699
1700
1701
1702
1703
1704
1705
1706
1707
1708
1709
1710
1711
1712
1713
1714
1715
1716
1717
1718
1719
1720
1721
1722
1723
1724
1725
1726
1727
1728
1729
1730
1731
1732
1733
1734
1735
1736
1737
1738
1739
1740
1741
1742
1743
1744
1745
1746
1747
1748
1749
1750
1751
1752
1753
1754
1755
1756
1757
1758
1759
1760
1761
1762
1763
1764
1765
1766
1767
1768
1769
1770
1771
1772
1773
1774
1775
1776
1777
1778
1779
1780
1781
1782
1783
1784
1785
1786
1787
1788
1789
1790
1791
1792
1793
1794
1795
1796
1797
1798
1799
1800
1801
1802
1803
1804
1805
1806
1807
1808
1809
1810
1811
1812
1813
1814
1815
1816
1817
1818
1819
1820
1821
1822
1823
1824
1825
1826
1827
1828
1829
1830
1831
1832
1833
1834
1835
1836
1837
1838
1839
1840
1841
1842
1843
1844
1845
1846
1847
1848
1849
1850
1851
1852
1853
1854
1855
1856
1857
1858
1859
1860
1861
1862
1863
1864
1865
1866
1867
1868
1869
1870
1871
1872
1873
1874
1875
1876
1877
1878
1879
1880
1881
1882
1883
1884
1885
1886
1887
1888
1889
1890
1891
1892
1893
1894
1895
1896
1897
1898
1899
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
1913
1914
1915
1916
1917
1918
1919
1920
1921
1922
1923
1924
1925
1926
1927
1928
1929
1930
1931
1932
1933
1934
1935
1936
1937
1938
1939
1940
1941
1942
1943
1944
1945
1946
1947
1948
1949
1950
1951
1952
1953
1954
1955
1956
1957
1958
1959
1960
1961
1962
1963
1964
1965
1966
1967
1968
1969
1970
1971
1972
1973
1974
1975
1976
1977
1978
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
2030
2031
2032
2033
2034
2035
2036
2037
2038
2039
2040
2041
2042
2043
2044
2045
2046
2047
2048
2049
2050
2051
2052
2053
2054
2055
2056
2057
2058
2059
2060
2061
2062
2063
2064
2065
2066
2067
2068
2069
2070
2071
2072
2073
2074
2075
2076
2077
2078
2079
2080
2081
2082
2083
2084
2085
2086
2087
2088
2089
2090
2091
2092
2093
2094
2095
2096
2097
2098
2099
2100
2101
2102
2103
2104
2105
2106
2107
2108
2109
2110
2111
2112
2113
2114
2115
2116
2117
2118
2119
2120
2121
2122
2123
2124
2125
2126
2127
2128
2129
2130
2131
2132
2133
2134
2135
2136
2137
2138
2139
2140
2141
2142
2143
2144
2145
2146
2147
2148
2149
2150
2151
2152
2153
2154
2155
2156
2157
2158
2159
2160
2161
2162
2163
2164
2165
2166
2167
2168
2169
2170
2171
2172
2173
2174
2175
2176
2177
2178
2179
2180
2181
2182
2183
2184
2185
2186
2187
2188
2189
2190
2191
2192
2193
2194
2195
2196
2197
2198
2199
2200
2201
2202
2203
2204
2205
2206
2207
2208
2209
2210
2211
2212
2213
2214
2215
2216
2217
2218
2219
2220
2221
2222
2223
2224
2225
2226
2227
2228
2229
2230
2231
2232
2233
2234
2235
2236
2237
2238
2239
2240
2241
2242
2243
2244
2245
2246
2247
2248
2249
2250
2251
2252
2253
2254
2255
2256
2257
2258
2259
2260
2261
2262
2263
2264
2265
2266
2267
2268
2269
2270
2271
2272
2273
2274
2275
2276
2277
2278
2279
2280
2281
2282
2283
2284
2285
2286
2287
2288
2289
2290
2291
2292
2293
2294
2295
2296
2297
2298
2299
2300
2301
2302
2303
2304
2305
2306
2307
2308
2309
2310
2311
2312
2313
2314
2315
2316
2317
2318
2319
2320
2321
2322
2323
2324
2325
2326
2327
2328
2329
2330
2331
2332
2333
2334
2335
2336
2337
2338
2339
2340
2341
2342
2343
2344
2345
2346
2347
2348
2349
2350
2351
2352
2353
2354
2355
2356
2357
2358
2359
2360
2361
2362
2363
2364
2365
2366
2367
2368
2369
2370
2371
2372
2373
2374
2375
2376
2377
2378
2379
2380
2381
2382
2383
2384
2385
2386
2387
2388
2389
2390
2391
2392
2393
2394
2395
2396
2397
2398
2399
2400
2401
2402
2403
2404
2405
2406
2407
2408
2409
2410
2411
2412
2413
2414
2415
2416
2417
2418
2419
2420
2421
2422
2423
2424
2425
2426
2427
2428
2429
2430
2431
2432
2433
2434
2435
2436
2437
2438
2439
2440
2441
2442
2443
2444
2445
2446
2447
2448
2449
2450
2451
2452
2453
2454
2455
2456
2457
2458
2459
2460
2461
2462
2463
2464
2465
2466
2467
2468
2469
2470
2471
2472
2473
2474
2475
2476
2477
2478
2479
2480
2481
2482
2483
2484
2485
2486
2487
2488
2489
2490
2491
2492
2493
2494
2495
2496
2497
2498
2499
2500
2501
2502
2503
2504
2505
2506
2507
2508
2509
2510
2511
2512
2513
2514
2515
2516
2517
2518
2519
2520
2521
2522
2523
2524
2525
2526
2527
2528
2529
2530
2531
2532
2533
2534
2535
2536
2537
2538
2539
2540
2541
2542
2543
2544
2545
2546
2547
2548
2549
2550
2551
2552
2553
2554
2555
2556
2557
2558
2559
2560
2561
2562
2563
2564
2565
2566
2567
2568
2569
2570
2571
2572
2573
2574
2575
2576
2577
2578
2579
2580
2581
2582
2583
2584
2585
2586
2587
2588
2589
2590
2591
2592
2593
2594
2595
2596
2597
2598
2599
2600
2601
2602
2603
2604
2605
2606
2607
2608
2609
2610
2611
2612
2613
2614
2615
2616
2617
2618
2619
2620
2621
2622
2623
2624
2625
2626
2627
2628
2629
2630
2631
2632
2633
2634
2635
2636
2637
2638
2639
2640
2641
2642
2643
2644
2645
2646
2647
2648
2649
2650
2651
2652
2653
2654
2655
2656
2657
2658
2659
2660
2661
2662
2663
2664
2665
2666
2667
2668
2669
2670
2671
2672
2673
2674
2675
2676
2677
2678
2679
2680
2681
2682
2683
2684
2685
2686
2687
2688
2689
2690
2691
2692
2693
2694
2695
2696
2697
2698
2699
2700
2701
2702
2703
2704
2705
2706
2707
2708
2709
2710
2711
2712
2713
2714
2715
2716
2717
2718
2719
2720
2721
2722
2723
2724
2725
2726
2727
2728
2729
2730
2731
2732
2733
2734
2735
2736
2737
2738
2739
2740
2741
2742
2743
2744
2745
2746
2747
2748
2749
2750
2751
2752
2753
2754
2755
2756
2757
2758
2759
2760
2761
2762
2763
2764
2765
2766
2767
2768
2769
2770
2771
2772
2773
2774
2775
2776
2777
2778
2779
2780
2781
2782
2783
2784
2785
2786
2787
2788
2789
2790
2791
2792
2793
2794
2795
2796
2797
2798
2799
2800
2801
2802
2803
2804
2805
2806
2807
2808
2809
2810
2811
2812
2813
2814
2815
2816
2817
2818
2819
2820
2821
2822
2823
2824
2825
2826
2827
2828
2829
2830
2831
2832
2833
2834
2835
2836
2837
2838
2839
2840
2841
2842
2843
2844
2845
2846
2847
2848
2849
2850
2851
2852
2853
2854
2855
2856
2857
2858
2859
2860
2861
2862
2863
2864
2865
2866
2867
2868
2869
2870
2871
2872
2873
2874
2875
2876
2877
2878
2879
2880
2881
2882
2883
2884
2885
2886
2887
2888
2889
2890
2891
2892
2893
2894
2895
2896
2897
2898
2899
2900
2901
2902
2903
2904
2905
2906
2907
2908
2909
2910
2911
2912
2913
2914
2915
2916
2917
2918
2919
2920
2921
2922
2923
2924
2925
2926
2927
2928
2929
2930
2931
2932
2933
2934
2935
2936
2937
2938
2939
2940
2941
2942
2943
2944
2945
2946
2947
2948
2949
2950
2951
2952
2953
2954
2955
2956
2957
2958
2959
2960
2961
2962
2963
2964
2965
2966
2967
2968
2969
2970
2971
2972
2973
2974
2975
2976
2977
2978
2979
2980
2981
2982
2983
2984
2985
2986
2987
2988
2989
2990
2991
2992
2993
2994
2995
2996
2997
2998
2999
3000
3001
3002
3003
3004
3005
3006
3007
3008
3009
3010
3011
3012
3013
3014
3015
3016
3017
3018
3019
3020
3021
3022
3023
3024
3025
3026
3027
3028
3029
3030
3031
3032
3033
3034
3035
3036
3037
3038
3039
3040
3041
3042
3043
3044
3045
3046
3047
3048
3049
3050
3051
3052
3053
3054
3055
3056
3057
3058
3059
3060
3061
3062
3063
3064
3065
3066
3067
3068
3069
3070
3071
3072
3073
3074
3075
3076
3077
3078
3079
3080
3081
3082
3083
3084
3085
3086
3087
3088
3089
3090
3091
3092
3093
3094
3095
3096
3097
3098
3099
3100
3101
3102
3103
3104
3105
3106
3107
3108
3109
3110
3111
3112
3113
3114
3115
3116
3117
3118
3119
3120
3121
3122
3123
3124
3125
3126
3127
3128
3129
3130
3131
3132
3133
3134
3135
3136
3137
3138
3139
3140
3141
3142
3143
3144
3145
3146
3147
3148
3149
3150
3151
3152
3153
3154
3155
3156
3157
3158
3159
3160
3161
3162
3163
3164
3165
3166
3167
3168
3169
3170
3171
3172
3173
3174
3175
3176
3177
3178
3179
3180
3181
3182
3183
3184
3185
3186
3187
3188
3189
3190
3191
3192
3193
3194
3195
3196
3197
3198
3199
3200
3201
3202
3203
3204
3205
3206
3207
3208
3209
3210
3211
3212
3213
3214
3215
3216
3217
3218
3219
3220
3221
3222
3223
3224
3225
3226
3227
3228
3229
3230
3231
3232
3233
3234
3235
3236
3237
3238
3239
3240
3241
3242
3243
3244
3245
3246
3247
3248
3249
3250
3251
3252
3253
3254
3255
3256
3257
3258
3259
3260
3261
3262
3263
3264
3265
3266
3267
3268
3269
3270
3271
3272
3273
3274
3275
3276
3277
3278
3279
3280
3281
3282
3283
3284
3285
3286
3287
3288
3289
3290
3291
3292
3293
3294
3295
3296
3297
3298
3299
3300
3301
3302
3303
3304
3305
3306
3307
3308
3309
3310
3311
3312
3313
3314
3315
3316
3317
3318
3319
3320
3321
3322
3323
3324
3325
3326
3327
3328
3329
3330
3331
3332
3333
3334
3335
3336
3337
3338
3339
3340
3341
3342
3343
3344
3345
3346
3347
3348
3349
3350
3351
3352
3353
3354
3355
3356
3357
3358
3359
3360
3361
3362
3363
3364
3365
3366
3367
3368
3369
3370
3371
3372
3373
3374
3375
3376
3377
3378
3379
3380
3381
3382
3383
3384
3385
3386
3387
3388
3389
3390
3391
3392
3393
3394
3395
3396
3397
3398
3399
3400
3401
3402
3403
3404
3405
3406
3407
3408
3409
3410
3411
3412
3413
3414
3415
3416
3417
3418
3419
3420
3421
3422
3423
3424
3425
3426
3427
3428
3429
3430
3431
3432
3433
3434
3435
3436
3437
3438
3439
3440
3441
3442
3443
3444
3445
3446
3447
3448
3449
3450
3451
3452
3453
3454
3455
3456
3457
3458
3459
3460
3461
3462
3463
3464
3465
3466
3467
3468
3469
3470
3471
3472
3473
3474
3475
3476
3477
3478
3479
3480
3481
3482
3483
3484
3485
3486
3487
3488
3489
3490
3491
3492
3493
3494
3495
3496
3497
3498
3499
3500
3501
3502
3503
3504
3505
3506
3507
3508
3509
3510
3511
3512
3513
3514
3515
3516
3517
3518
3519
3520
3521
3522
3523
3524
3525
3526
3527
3528
3529
3530
3531
3532
3533
3534
3535
3536
3537
3538
3539
3540
3541
3542
3543
3544
3545
3546
3547
3548
3549
3550
3551
3552
3553
3554
3555
3556
3557
3558
3559
3560
3561
3562
3563
3564
3565
3566
3567
3568
3569
3570
3571
3572
3573
3574
3575
3576
3577
3578
3579
3580
3581
3582
3583
3584
3585
3586
3587
3588
3589
3590
3591
3592
3593
3594
3595
3596
3597
3598
3599
3600
3601
3602
3603
3604
3605
3606
3607
3608
3609
3610
3611
3612
3613
3614
3615
3616
3617
3618
3619
3620
3621
3622
3623
3624
3625
3626
3627
3628
3629
3630
3631
3632
3633
3634
3635
3636
3637
3638
3639
3640
3641
3642
3643
3644
3645
3646
3647
3648
3649
3650
3651
3652
3653
3654
3655
3656
3657
3658
3659
3660
3661
3662
3663
3664
3665
3666
3667
3668
3669
3670
3671
3672
3673
3674
3675
3676
3677
3678
3679
3680
3681
3682
3683
3684
3685
3686
3687
3688
3689
3690
3691
3692
3693
3694
3695
3696
3697
3698
3699
3700
3701
3702
3703
3704
3705
3706
3707
3708
3709
3710
3711
3712
3713
3714
3715
3716
3717
3718
3719
3720
3721
3722
3723
3724
3725
3726
3727
3728
3729
3730
3731
3732
3733
3734
3735
3736
3737
3738
3739
3740
3741
3742
3743
3744
3745
3746
3747
3748
3749
3750
3751
3752
3753
3754
3755
3756
3757
3758
3759
3760
3761
3762
3763
3764
3765
3766
3767
3768
3769
3770
3771
3772
3773
3774
3775
3776
3777
3778
3779
3780
3781
3782
3783
3784
3785
3786
3787
3788
3789
3790
3791
3792
3793
3794
3795
3796
3797
3798
3799
3800
3801
3802
3803
3804
3805
3806
3807
3808
3809
3810
3811
3812
3813
3814
3815
3816
3817
3818
3819
3820
3821
3822
3823
3824
3825
3826
3827
3828
3829
3830
3831
3832
3833
3834
3835
3836
3837
3838
3839
3840
3841
3842
3843
3844
3845
3846
3847
3848
3849
3850
3851
3852
3853
3854
3855
3856
3857
3858
3859
3860
3861
3862
3863
3864
3865
3866
3867
3868
3869
3870
3871
3872
3873
3874
3875
3876
3877
3878
3879
3880
3881
3882
3883
3884
3885
3886
3887
3888
3889
3890
3891
3892
3893
3894
3895
3896
3897
3898
3899
3900
3901
3902
3903
3904
3905
3906
3907
3908
3909
3910
3911
3912
3913
3914
3915
3916
3917
3918
3919
3920
3921
3922
3923
3924
3925
3926
3927
3928
3929
3930
3931
3932
3933
3934
3935
3936
3937
3938
3939
3940
3941
3942
3943
3944
3945
3946
3947
3948
3949
3950
3951
3952
3953
3954
3955
3956
3957
3958
3959
3960
3961
3962
3963
3964
3965
3966
3967
3968
3969
3970
3971
3972
3973
3974
3975
3976
3977
3978
3979
3980
3981
3982
3983
3984
3985
3986
3987
3988
3989
3990
3991
3992
3993
3994
3995
3996
3997
3998
3999
4000
4001
4002
4003
4004
4005
4006
4007
4008
4009
4010
4011
4012
4013
4014
4015
4016
4017
4018
4019
4020
4021
4022
4023
4024
4025
4026
4027
4028
4029
4030
4031
4032
4033
4034
4035
4036
4037
4038
4039
4040
4041
4042
4043
4044
4045
4046
4047
4048
4049
4050
4051
4052
4053
4054
4055
4056
4057
4058
4059
4060
4061
4062
4063
4064
4065
4066
4067
4068
4069
4070
4071
4072
4073
4074
4075
4076
4077
4078
4079
4080
4081
4082
4083
4084
4085
4086
4087
4088
4089
4090
4091
4092
4093
4094
4095
4096
4097
4098
4099
4100
4101
4102
4103
4104
4105
4106
4107
4108
4109
4110
4111
4112
4113
4114
4115
4116
4117
4118
4119
4120
4121
4122
4123
4124
4125
4126
4127
4128
4129
4130
4131
4132
4133
4134
4135
4136
4137
4138
4139
4140
4141
4142
4143
4144
4145
4146
4147
4148
4149
4150
4151
4152
4153
4154
4155
4156
4157
4158
4159
4160
4161
4162
4163
4164
4165
4166
4167
4168
4169
4170
4171
4172
4173
4174
4175
4176
4177
4178
4179
4180
4181
4182
4183
4184
4185
4186
4187
4188
4189
4190
4191
4192
4193
4194
4195
4196
4197
4198
4199
4200
4201
4202
4203
4204
4205
4206
4207
4208
4209
4210
4211
4212
4213
4214
4215
4216
4217
4218
4219
4220
4221
4222
4223
4224
4225
4226
4227
4228
4229
4230
4231
4232
4233
4234
4235
4236
4237
4238
4239
4240
4241
4242
4243
4244
4245
4246
4247
4248
4249
4250
4251
4252
4253
4254
4255
4256
4257
4258
4259
4260
4261
4262
4263
4264
4265
4266
4267
4268
4269
4270
4271
4272
4273
4274
4275
4276
4277
4278
4279
4280
4281
4282
4283
4284
4285
4286
4287
4288
4289
4290
4291
4292
4293
4294
4295
4296
4297
4298
4299
4300
4301
4302
4303
4304
4305
4306
4307
4308
4309
4310
4311
4312
4313
4314
4315
4316
4317
4318
4319
4320
4321
4322
4323
4324
4325
4326
4327
4328
4329
4330
4331
4332
4333
4334
4335
4336
4337
4338
4339
4340
4341
4342
4343
4344
4345
4346
4347
4348
4349
4350
4351
4352
4353
4354
4355
4356
4357
4358
4359
4360
4361
4362
4363
4364
4365
4366
4367
4368
4369
4370
4371
4372
4373
4374
4375
4376
4377
4378
4379
4380
4381
4382
4383
4384
4385
4386
4387
4388
4389
4390
4391
4392
4393
4394
4395
4396
4397
4398
4399
4400
4401
4402
4403
4404
4405
4406
4407
4408
4409
4410
4411
4412
4413
4414
4415
4416
4417
4418
4419
4420
4421
4422
4423
4424
4425
4426
4427
4428
4429
4430
4431
4432
4433
4434
4435
4436
4437
4438
4439
4440
4441
4442
4443
4444
4445
4446
4447
4448
4449
4450
4451
4452
4453
4454
4455
4456
4457
4458
4459
4460
4461
4462
4463
4464
4465
4466
4467
4468
4469
4470
4471
4472
4473
4474
4475
4476
4477
4478
4479
4480
4481
4482
4483
4484
4485
4486
4487
4488
4489
4490
4491
4492
4493
4494
4495
4496
4497
4498
4499
4500
4501
4502
4503
4504
4505
4506
4507
4508
4509
4510
4511
4512
4513
4514
4515
4516
4517
4518
4519
4520
4521
4522
4523
4524
4525
4526
4527
4528
4529
4530
4531
4532
4533
4534
4535
4536
4537
4538
4539
4540
4541
4542
4543
4544
4545
4546
4547
4548
4549
4550
4551
4552
4553
4554
4555
4556
4557
4558
4559
4560
4561
4562
4563
4564
4565
4566
4567
4568
4569
4570
4571
4572
4573
4574
4575
4576
4577
4578
4579
4580
4581
4582
4583
4584
4585
4586
4587
4588
4589
4590
4591
4592
4593
4594
4595
4596
4597
4598
4599
4600
4601
4602
4603
4604
4605
4606
4607
4608
4609
4610
4611
4612
4613
4614
4615
4616
4617
4618
4619
4620
4621
4622
4623
4624
4625
4626
4627
4628
4629
4630
4631
4632
4633
4634
4635
4636
4637
4638
4639
4640
4641
4642
4643
4644
4645
4646
4647
4648
4649
4650
4651
4652
4653
4654
4655
4656
4657
4658
4659
4660
4661
4662
4663
4664
4665
4666
4667
4668
4669
4670
4671
4672
4673
4674
4675
4676
4677
4678
4679
4680
4681
4682
4683
4684
4685
4686
4687
4688
4689
4690
4691
4692
4693
4694
4695
4696
4697
4698
4699
4700
4701
4702
4703
4704
4705
4706
4707
4708
4709
4710
4711
4712
4713
4714
4715
4716
4717
4718
4719
4720
4721
4722
4723
4724
4725
4726
4727
4728
4729
4730
4731
4732
4733
4734
4735
4736
4737
4738
4739
4740
4741
4742
4743
4744
4745
4746
4747
4748
4749
4750
4751
4752
4753
4754
4755
4756
4757
4758
4759
4760
4761
4762
4763
4764
4765
4766
4767
4768
4769
4770
4771
4772
4773
4774
4775
4776
4777
4778
4779
4780
4781
4782
4783
4784
4785
4786
4787
4788
4789
4790
4791
4792
4793
4794
4795
4796
4797
4798
4799
4800
4801
4802
4803
4804
4805
4806
4807
4808
4809
4810
4811
4812
4813
4814
4815
4816
4817
4818
4819
4820
4821
4822
4823
4824
4825
4826
4827
4828
4829
4830
4831
4832
4833
4834
4835
4836
4837
4838
4839
4840
4841
4842
4843
4844
4845
4846
4847
4848
4849
4850
4851
4852
4853
4854
4855
4856
4857
4858
4859
4860
4861
4862
4863
4864
4865
4866
4867
4868
4869
4870
4871
4872
4873
4874
4875
4876
4877
4878
4879
4880
4881
4882
4883
4884
4885
4886
4887
4888
4889
4890
4891
4892
4893
4894
4895
4896
4897
4898
4899
4900
4901
4902
4903
4904
4905
4906
4907
4908
4909
4910
4911
4912
4913
4914
4915
4916
4917
4918
4919
4920
4921
4922
4923
4924
4925
4926
4927
4928
4929
4930
4931
4932
4933
4934
4935
4936
4937
4938
4939
4940
4941
4942
4943
4944
4945
4946
4947
4948
4949
4950
4951
4952
4953
4954
4955
4956
4957
4958
4959
4960
4961
4962
4963
4964
4965
4966
4967
4968
4969
4970
4971
4972
4973
4974
4975
4976
4977
4978
4979
4980
4981
4982
4983
4984
4985
4986
4987
4988
4989
4990
4991
4992
4993
4994
4995
4996
4997
4998
4999
5000
5001
5002
5003
5004
5005
5006
5007
5008
5009
5010
5011
5012
5013
5014
5015
5016
5017
5018
5019
5020
5021
5022
5023
5024
5025
5026
5027
5028
5029
5030
5031
5032
5033
5034
5035
5036
5037
5038
5039
5040
5041
5042
5043
5044
5045
5046
5047
5048
5049
5050
5051
5052
5053
5054
5055
5056
5057
5058
5059
5060
5061
5062
5063
5064
5065
5066
5067
5068
5069
5070
5071
5072
5073
5074
5075
5076
5077
5078
5079
5080
5081
5082
5083
5084
5085
5086
5087
5088
5089
5090
5091
5092
5093
5094
5095
5096
5097
5098
5099
5100
5101
5102
5103
5104
5105
5106
5107
5108
5109
5110
5111
5112
5113
5114
5115
5116
5117
5118
5119
5120
5121
5122
5123
5124
5125
5126
5127
5128
5129
5130
5131
5132
5133
5134
5135
5136
5137
5138
5139
5140
5141
5142
5143
5144
5145
5146
5147
5148
5149
5150
5151
5152
5153
5154
5155
5156
5157
5158
5159
5160
5161
5162
5163
5164
5165
5166
5167
5168
5169
5170
5171
5172
5173
5174
5175
5176
5177
5178
5179
5180
5181
5182
5183
5184
5185
5186
5187
5188
5189
5190
5191
5192
5193
5194
5195
5196
5197
5198
5199
5200
5201
5202
5203
5204
5205
5206
5207
5208
5209
5210
5211
5212
5213
5214
5215
5216
5217
5218
5219
5220
5221
5222
5223
5224
5225
5226
5227
5228
5229
5230
5231
5232
5233
5234
5235
5236
5237
5238
5239
5240
5241
5242
5243
5244
5245
5246
5247
5248
5249
5250
5251
5252
5253
5254
5255
5256
5257
5258
5259
5260
5261
5262
5263
5264
5265
5266
5267
5268
5269
5270
5271
5272
5273
5274
5275
5276
5277
5278
5279
5280
5281
5282
5283
5284
5285
5286
5287
5288
5289
5290
5291
5292
5293
5294
5295
5296
5297
5298
5299
5300
5301
5302
5303
5304
5305
5306
5307
5308
5309
5310
5311
5312
5313
5314
5315
5316
5317
5318
5319
5320
5321
5322
5323
5324
5325
5326
5327
5328
5329
5330
5331
5332
5333
5334
5335
5336
5337
5338
5339
5340
5341
5342
5343
5344
5345
5346
5347
5348
5349
5350
5351
5352
5353
5354
5355
5356
5357
5358
5359
5360
5361
5362
5363
5364
5365
5366
5367
5368
5369
5370
5371
5372
5373
5374
5375
5376
5377
5378
5379
5380
5381
5382
5383
5384
5385
5386
5387
5388
5389
5390
5391
5392
5393
5394
5395
5396
5397
5398
5399
5400
5401
5402
5403
5404
5405
5406
5407
5408
5409
5410
5411
5412
5413
5414
5415
5416
5417
5418
5419
5420
5421
5422
5423
5424
5425
5426
5427
5428
5429
5430
5431
5432
5433
5434
5435
5436
5437
5438
5439
5440
5441
5442
5443
5444
5445
5446
5447
5448
5449
5450
5451
5452
5453
5454
5455
5456
5457
5458
5459
5460
5461
5462
5463
5464
5465
5466
5467
5468
5469
5470
5471
5472
5473
5474
5475
5476
5477
5478
5479
5480
5481
5482
5483
5484
5485
5486
5487
5488
5489
5490
5491
5492
5493
5494
5495
5496
5497
5498
5499
5500
5501
5502
5503
5504
5505
5506
5507
5508
5509
5510
5511
5512
5513
5514
5515
5516
5517
5518
5519
5520
5521
5522
5523
5524
5525
5526
5527
5528
5529
5530
5531
5532
5533
5534
5535
5536
5537
5538
5539
5540
5541
5542
5543
5544
5545
5546
5547
5548
5549
5550
5551
5552
5553
5554
5555
5556
5557
5558
5559
5560
5561
5562
5563
5564
5565
5566
5567
5568
5569
5570
5571
5572
5573
5574
5575
5576
5577
5578
5579
5580
5581
5582
5583
5584
5585
5586
5587
5588
5589
5590
5591
5592
5593
5594
5595
5596
5597
5598
5599
5600
5601
5602
5603
5604
5605
5606
5607
5608
5609
5610
5611
5612
5613
5614
5615
5616
5617
5618
5619
5620
5621
5622
5623
5624
5625
5626
5627
5628
5629
5630
5631
5632
5633
5634
5635
5636
5637
5638
5639
5640
5641
5642
5643
5644
5645
5646
5647
5648
5649
5650
5651
5652
5653
5654
5655
5656
5657
5658
5659
5660
5661
5662
5663
5664
5665
5666
5667
5668
5669
5670
5671
5672
5673
5674
5675
5676
5677
5678
5679
5680
5681
5682
5683
5684
5685
5686
5687
5688
5689
5690
5691
5692
5693
5694
5695
5696
5697
5698
5699
5700
5701
5702
5703
5704
5705
5706
5707
5708
5709
5710
5711
5712
5713
5714
5715
5716
5717
5718
5719
5720
5721
5722
5723
5724
5725
5726
5727
5728
5729
5730
5731
5732
5733
5734
5735
5736
5737
5738
5739
5740
5741
5742
5743
5744
5745
5746
5747
5748
5749
5750
5751
5752
5753
5754
5755
5756
5757
5758
5759
5760
5761
5762
5763
5764
5765
5766
5767
5768
5769
5770
5771
5772
5773
5774
5775
5776
5777
5778
5779
5780
5781
5782
5783
5784
5785
5786
5787
5788
5789
5790
5791
5792
5793
5794
5795
5796
5797
5798
5799
5800
5801
5802
5803
5804
5805
5806
5807
5808
5809
5810
5811
5812
5813
5814
5815
5816
5817
5818
5819
5820
5821
5822
5823
5824
5825
5826
5827
5828
5829
5830
5831
5832
5833
5834
5835
5836
5837
5838
5839
5840
5841
5842
5843
5844
5845
5846
5847
5848
5849
5850
5851
5852
5853
5854
5855
5856
5857
5858
5859
5860
5861
5862
5863
5864
5865
5866
5867
5868
5869
5870
5871
5872
5873
5874
5875
5876
5877
5878
5879
5880
5881
5882
5883
5884
5885
5886
5887
5888
5889
5890
5891
5892
5893
5894
5895
5896
5897
5898
5899
5900
5901
5902
5903
5904
5905
5906
5907
5908
5909
5910
5911
5912
5913
5914
5915
5916
5917
5918
5919
5920
5921
5922
5923
5924
5925
5926
5927
5928
5929
5930
5931
5932
5933
5934
5935
5936
5937
5938
5939
5940
5941
5942
5943
5944
5945
5946
5947
5948
5949
5950
5951
5952
5953
5954
5955
5956
5957
5958
5959
5960
5961
5962
5963
5964
5965
5966
5967
5968
5969
5970
5971
5972
5973
5974
5975
5976
5977
5978
5979
5980
5981
5982
5983
5984
5985
5986
5987
5988
5989
5990
5991
5992
5993
5994
5995
5996
5997
5998
5999
6000
6001
6002
6003
6004
6005
6006
6007
6008
6009
6010
6011
6012
6013
6014
6015
6016
6017
6018
6019
6020
6021
6022
6023
6024
6025
6026
6027
6028
6029
6030
6031
6032
6033
6034
6035
6036
6037
6038
6039
6040
6041
6042
6043
6044
6045
6046
6047
6048
6049
6050
6051
6052
6053
6054
6055
6056
6057
6058
6059
6060
6061
6062
6063
6064
6065
6066
6067
6068
6069
6070
6071
6072
6073
6074
6075
6076
6077
6078
6079
6080
6081
6082
6083
6084
6085
6086
6087
6088
6089
6090
6091
6092
6093
6094
6095
6096
6097
6098
6099
6100
6101
6102
6103
6104
6105
6106
6107
6108
6109
6110
6111
6112
6113
6114
6115
6116
6117
6118
6119
6120
6121
6122
6123
6124
6125
6126
6127
6128
6129
6130
6131
6132
6133
6134
6135
6136
6137
6138
6139
6140
6141
6142
6143
6144
6145
6146
6147
6148
6149
6150
6151
6152
6153
6154
6155
6156
6157
6158
6159
6160
6161
6162
6163
6164
6165
6166
6167
6168
6169
6170
6171
6172
6173
6174
6175
6176
6177
6178
6179
6180
6181
6182
6183
6184
6185
6186
6187
6188
6189
6190
6191
6192
6193
6194
6195
6196
6197
6198
6199
6200
6201
6202
6203
6204
6205
6206
6207
6208
6209
6210
6211
6212
6213
6214
6215
6216
6217
6218
6219
6220
6221
6222
6223
6224
6225
6226
6227
6228
6229
6230
6231
6232
6233
6234
6235
6236
6237
6238
6239
6240
6241
6242
6243
6244
6245
6246
6247
6248
6249
6250
6251
6252
6253
6254
6255
6256
6257
6258
6259
6260
6261
6262
6263
6264
6265
6266
6267
6268
6269
6270
6271
6272
6273
6274
6275
6276
6277
6278
6279
6280
6281
6282
6283
6284
6285
6286
6287
6288
6289
6290
6291
6292
6293
6294
6295
6296
6297
6298
6299
6300
6301
6302
6303
6304
6305
6306
6307
6308
6309
6310
6311
6312
6313
6314
6315
6316
6317
6318
6319
6320
6321
6322
6323
6324
6325
6326
6327
6328
6329
6330
6331
6332
6333
6334
6335
6336
6337
6338
6339
6340
6341
6342
6343
6344
6345
6346
6347
6348
6349
6350
6351
6352
6353
6354
6355
6356
6357
6358
6359
6360
6361
6362
6363
6364
6365
6366
6367
6368
6369
6370
6371
6372
6373
6374
6375
6376
6377
6378
6379
6380
6381
6382
6383
6384
6385
6386
6387
6388
6389
6390
6391
6392
6393
6394
6395
6396
6397
6398
6399
6400
6401
6402
6403
6404
6405
6406
6407
6408
6409
6410
6411
6412
6413
6414
6415
6416
6417
6418
6419
6420
6421
6422
6423
6424
6425
6426
6427
6428
6429
6430
6431
6432
6433
6434
6435
6436
6437
6438
6439
6440
6441
6442
6443
6444
6445
6446
6447
6448
6449
6450
6451
6452
6453
6454
6455
6456
6457
6458
6459
6460
6461
6462
6463
6464
6465
6466
6467
6468
6469
6470
6471
6472
6473
6474
6475
6476
6477
6478
6479
6480
6481
6482
6483
6484
6485
6486
6487
6488
6489
6490
6491
6492
6493
6494
6495
6496
6497
6498
6499
6500
6501
6502
6503
6504
6505
6506
6507
6508
6509
6510
6511
6512
6513
6514
6515
6516
6517
6518
6519
6520
6521
6522
6523
6524
6525
6526
6527
6528
6529
6530
6531
6532
6533
6534
6535
6536
6537
6538
6539
6540
6541
6542
6543
6544
6545
6546
6547
6548
6549
6550
6551
6552
6553
6554
6555
6556
6557
6558
6559
6560
6561
6562
6563
6564
6565
6566
6567
6568
6569
6570
6571
6572
6573
6574
6575
6576
6577
6578
6579
6580
6581
6582
6583
6584
6585
6586
6587
6588
6589
6590
6591
6592
6593
6594
6595
6596
6597
6598
6599
6600
6601
6602
6603
6604
6605
6606
6607
6608
6609
6610
6611
6612
6613
6614
6615
6616
6617
6618
6619
6620
6621
6622
6623
6624
6625
6626
6627
6628
6629
6630
6631
6632
6633
6634
6635
6636
6637
6638
6639
6640
6641
6642
6643
6644
6645
6646
6647
6648
6649
6650
6651
6652
6653
6654
6655
6656
6657
6658
6659
6660
6661
6662
6663
6664
6665
6666
6667
6668
6669
6670
6671
6672
6673
6674
6675
6676
6677
6678
6679
6680
6681
6682
6683
6684
6685
6686
6687
6688
6689
6690
6691
6692
6693
6694
6695
6696
6697
6698
6699
6700
6701
6702
6703
6704
6705
6706
6707
6708
6709
6710
6711
6712
6713
6714
6715
6716
6717
6718
6719
6720
6721
6722
6723
6724
6725
6726
6727
6728
6729
6730
6731
6732
6733
6734
6735
6736
6737
6738
6739
6740
6741
6742
6743
6744
6745
6746
6747
6748
6749
6750
6751
6752
6753
6754
6755
6756
6757
6758
6759
6760
6761
6762
6763
6764
6765
6766
6767
6768
6769
6770
6771
6772
6773
6774
6775
6776
6777
6778
6779
6780
6781
6782
6783
6784
6785
6786
6787
6788
6789
6790
6791
6792
6793
6794
6795
6796
6797
6798
6799
6800
6801
6802
6803
6804
6805
6806
6807
6808
6809
6810
6811
6812
6813
6814
6815
6816
6817
6818
6819
6820
6821
6822
6823
6824
6825
6826
6827
6828
6829
6830
6831
6832
6833
6834
6835
6836
6837
6838
6839
6840
6841
6842
6843
6844
6845
6846
6847
6848
6849
6850
6851
6852
6853
6854
6855
6856
6857
6858
6859
6860
6861
6862
6863
6864
6865
6866
6867
6868
6869
6870
6871
6872
6873
6874
6875
6876
6877
6878
6879
6880
6881
6882
6883
6884
6885
6886
6887
6888
6889
6890
6891
6892
6893
6894
6895
6896
6897
6898
6899
6900
6901
6902
6903
6904
6905
6906
6907
6908
6909
6910
6911
6912
6913
6914
6915
6916
6917
6918
6919
6920
6921
6922
6923
6924
6925
6926
6927
6928
6929
6930
6931
6932
6933
6934
6935
6936
6937
6938
6939
6940
6941
6942
6943
6944
6945
6946
6947
6948
6949
6950
6951
6952
6953
6954
6955
6956
6957
6958
6959
6960
6961
6962
6963
6964
6965
6966
6967
6968
6969
6970
6971
6972
6973
6974
6975
6976
6977
6978
6979
6980
6981
6982
6983
6984
6985
6986
6987
6988
6989
6990
6991
6992
6993
6994
6995
6996
6997
6998
6999
7000
7001
7002
7003
7004
7005
7006
7007
7008
7009
7010
7011
7012
7013
7014
7015
7016
7017
7018
7019
7020
7021
7022
7023
7024
7025
7026
7027
7028
7029
7030
7031
7032
7033
7034
7035
7036
7037
7038
7039
7040
7041
7042
7043
7044
7045
7046
7047
7048
7049
7050
7051
7052
7053
7054
7055
7056
7057
7058
7059
7060
7061
7062
7063
7064
7065
7066
7067
7068
7069
7070
7071
7072
7073
7074
7075
7076
7077
7078
7079
7080
7081
7082
7083
7084
7085
7086
7087
7088
7089
7090
7091
7092
7093
7094
7095
7096
7097
7098
7099
7100
7101
7102
7103
7104
7105
7106
7107
7108
7109
7110
7111
7112
7113
7114
7115
7116
7117
7118
7119
7120
7121
7122
7123
7124
7125
7126
7127
7128
7129
7130
7131
7132
7133
7134
7135
7136
7137
7138
7139
7140
7141
7142
7143
7144
7145
7146
7147
7148
7149
7150
7151
7152
7153
7154
7155
7156
7157
7158
7159
7160
7161
7162
7163
7164
7165
7166
7167
7168
7169
7170
7171
7172
7173
7174
7175
7176
7177
7178
7179
7180
7181
7182
7183
7184
7185
7186
7187
7188
7189
7190
7191
7192
7193
7194
7195
7196
7197
7198
7199
7200
7201
7202
7203
7204
7205
7206
7207
7208
7209
7210
7211
7212
7213
7214
7215
7216
7217
7218
7219
7220
7221
7222
7223
7224
7225
7226
7227
7228
7229
7230
7231
7232
7233
7234
7235
7236
7237
7238
7239
7240
7241
7242
7243
7244
7245
7246
7247
7248
7249
7250
7251
7252
7253
7254
7255
7256
7257
7258
7259
7260
7261
7262
7263
7264
7265
7266
7267
7268
7269
7270
7271
7272
7273
7274
7275
7276
7277
7278
7279
7280
7281
7282
7283
7284
7285
7286
7287
7288
7289
7290
7291
7292
7293
7294
7295
7296
7297
7298
7299
7300
7301
7302
7303
7304
7305
7306
7307
7308
7309
7310
7311
7312
7313
7314
7315
7316
7317
7318
7319
7320
7321
7322
7323
7324
7325
7326
7327
7328
7329
7330
7331
7332
7333
7334
7335
7336
7337
7338
7339
7340
7341
7342
7343
7344
7345
7346
7347
7348
7349
7350
7351
7352
7353
7354
7355
7356
7357
7358
7359
7360
7361
7362
7363
7364
7365
7366
7367
7368
7369
7370
7371
7372
7373
7374
7375
7376
7377
7378
7379
7380
7381
7382
7383
7384
7385
7386
7387
7388
7389
7390
7391
7392
7393
7394
7395
7396
7397
7398
7399
7400
7401
7402
7403
7404
7405
7406
7407
7408
7409
7410
7411
7412
7413
7414
7415
7416
7417
7418
7419
7420
7421
7422
7423
7424
7425
7426
7427
7428
7429
7430
7431
7432
7433
7434
7435
7436
7437
7438
7439
7440
7441
7442
7443
7444
7445
7446
7447
7448
7449
7450
7451
7452
7453
7454
7455
7456
7457
7458
7459
7460
7461
7462
7463
7464
7465
7466
7467
7468
7469
7470
7471
7472
7473
7474
7475
7476
7477
7478
7479
7480
7481
7482
7483
7484
7485
7486
7487
7488
7489
7490
7491
7492
7493
7494
7495
7496
7497
7498
7499
7500
7501
7502
7503
7504
7505
7506
7507
7508
7509
7510
7511
7512
7513
7514
7515
7516
7517
7518
7519
7520
7521
7522
7523
7524
7525
7526
7527
7528
7529
7530
7531
7532
7533
7534
7535
7536
7537
7538
7539
7540
7541
7542
7543
7544
7545
7546
7547
7548
7549
7550
7551
7552
7553
7554
7555
7556
7557
7558
7559
7560
7561
7562
7563
7564
7565
7566
7567
7568
7569
7570
7571
7572
7573
7574
7575
7576
7577
7578
7579
7580
7581
7582
7583
7584
7585
7586
7587
7588
7589
7590
7591
7592
7593
7594
7595
7596
7597
7598
7599
7600
7601
7602
7603
7604
7605
7606
7607
7608
7609
7610
7611
7612
7613
7614
7615
7616
7617
7618
7619
7620
7621
7622
7623
7624
7625
7626
7627
7628
7629
7630
7631
7632
7633
7634
7635
7636
7637
7638
7639
7640
7641
7642
7643
7644
7645
7646
7647
7648
7649
7650
7651
7652
7653
7654
7655
7656
7657
7658
7659
7660
7661
7662
7663
7664
7665
7666
7667
7668
7669
7670
7671
7672
7673
7674
7675
7676
7677
7678
7679
7680
7681
7682
7683
7684
7685
7686
7687
7688
7689
7690
7691
7692
7693
7694
7695
7696
7697
7698
7699
7700
7701
7702
7703
7704
7705
7706
7707
7708
7709
7710
7711
7712
7713
7714
7715
7716
7717
7718
7719
7720
7721
7722
7723
7724
7725
7726
7727
7728
7729
7730
7731
7732
7733
7734
7735
7736
7737
7738
7739
7740
7741
7742
7743
7744
7745
7746
7747
7748
7749
7750
7751
7752
7753
7754
7755
7756
7757
7758
7759
7760
7761
7762
7763
7764
7765
7766
7767
7768
7769
7770
7771
7772
7773
7774
7775
7776
7777
7778
7779
7780
7781
7782
7783
7784
7785
7786
7787
7788
7789
7790
7791
7792
7793
7794
7795
7796
7797
7798
7799
7800
7801
7802
7803
7804
7805
7806
7807
7808
7809
7810
7811
7812
7813
7814
7815
7816
7817
7818
7819
7820
7821
7822
7823
7824
7825
7826
7827
7828
7829
7830
7831
7832
7833
7834
7835
7836
7837
7838
7839
7840
7841
7842
7843
7844
7845
7846
7847
7848
7849
7850
7851
7852
7853
7854
7855
7856
7857
7858
7859
7860
7861
7862
7863
7864
7865
7866
7867
7868
7869
7870
7871
7872
7873
7874
7875
7876
7877
7878
7879
7880
7881
7882
7883
7884
7885
7886
7887
7888
7889
7890
7891
7892
7893
7894
7895
7896
7897
7898
7899
7900
7901
7902
7903
7904
7905
7906
7907
7908
7909
7910
7911
7912
7913
7914
7915
7916
7917
7918
7919
7920
7921
7922
7923
7924
7925
7926
7927
7928
7929
7930
7931
7932
7933
7934
7935
7936
7937
7938
7939
7940
7941
7942
7943
7944
7945
7946
7947
7948
7949
7950
7951
7952
7953
7954
7955
7956
7957
7958
7959
7960
7961
7962
7963
7964
7965
7966
7967
7968
7969
7970
7971
7972
7973
7974
7975
7976
7977
7978
7979
7980
7981
7982
7983
7984
7985
7986
7987
7988
7989
7990
7991
7992
7993
7994
7995
7996
7997
7998
7999
8000
8001
8002
8003
8004
8005
8006
8007
8008
8009
8010
8011
8012
8013
8014
8015
8016
8017
8018
8019
8020
8021
8022
8023
8024
8025
8026
8027
8028
8029
8030
8031
8032
8033
8034
8035
8036
8037
8038
8039
8040
8041
8042
8043
8044
8045
8046
8047
8048
8049
8050
8051
8052
8053
8054
8055
8056
8057
8058
8059
8060
8061
8062
8063
8064
8065
8066
8067
8068
8069
8070
8071
8072
8073
8074
8075
8076
8077
8078
8079
8080
8081
8082
8083
8084
8085
8086
8087
8088
8089
8090
8091
8092
8093
8094
8095
8096
8097
8098
8099
8100
8101
8102
8103
8104
8105
8106
8107
8108
8109
8110
8111
8112
8113
8114
8115
8116
8117
8118
8119
8120
8121
8122
8123
8124
8125
8126
8127
8128
8129
8130
8131
8132
8133
8134
8135
8136
8137
8138
8139
8140
8141
8142
8143
8144
8145
8146
8147
8148
8149
8150
8151
8152
8153
8154
8155
8156
8157
8158
8159
8160
8161
8162
8163
8164
8165
8166
8167
8168
8169
8170
8171
8172
8173
8174
8175
8176
8177
8178
8179
8180
8181
8182
8183
8184
8185
8186
8187
8188
8189
8190
8191
8192
8193
8194
8195
8196
8197
8198
8199
8200
8201
8202
8203
8204
8205
8206
8207
8208
8209
8210
8211
8212
8213
8214
8215
8216
8217
8218
8219
8220
8221
8222
8223
8224
8225
8226
8227
8228
8229
8230
8231
8232
8233
8234
8235
8236
8237
8238
8239
8240
8241
8242
8243
8244
8245
8246
8247
8248
8249
8250
8251
8252
8253
8254
8255
8256
8257
8258
8259
8260
8261
8262
8263
8264
8265
8266
8267
8268
8269
8270
8271
8272
8273
8274
8275
8276
8277
8278
8279
8280
8281
8282
8283
8284
8285
8286
8287
8288
8289
8290
8291
8292
8293
8294
8295
8296
8297
8298
8299
8300
8301
8302
8303
8304
8305
8306
8307
8308
8309
8310
8311
8312
8313
8314
8315
8316
8317
8318
8319
8320
8321
8322
8323
8324
8325
8326
8327
8328
8329
8330
8331
8332
8333
8334
8335
8336
8337
8338
8339
8340
8341
8342
8343
8344
8345
8346
8347
8348
8349
8350
8351
8352
8353
8354
8355
8356
8357
8358
8359
8360
8361
8362
8363
8364
8365
8366
8367
8368
8369
8370
8371
8372
8373
8374
8375
8376
8377
8378
8379
8380
8381
8382
8383
8384
8385
8386
8387
8388
8389
8390
8391
8392
8393
8394
8395
8396
8397
8398
8399
8400
8401
8402
8403
8404
8405
8406
8407
8408
8409
8410
8411
8412
8413
8414
8415
8416
8417
8418
8419
8420
8421
8422
8423
8424
8425
8426
8427
8428
8429
8430
8431
8432
8433
8434
8435
8436
8437
8438
8439
8440
8441
8442
8443
8444
8445
8446
8447
8448
8449
8450
8451
8452
8453
8454
8455
8456
8457
8458
8459
8460
8461
8462
8463
8464
8465
8466
8467
8468
8469
8470
8471
8472
8473
8474
8475
8476
8477
8478
8479
8480
8481
8482
8483
8484
8485
8486
8487
8488
8489
8490
8491
8492
8493
8494
8495
8496
8497
8498
8499
8500
8501
8502
8503
8504
8505
8506
8507
8508
8509
8510
8511
8512
8513
8514
8515
8516
8517
8518
8519
8520
8521
8522
8523
8524
8525
8526
8527
8528
8529
8530
8531
8532
8533
8534
8535
8536
8537
8538
8539
8540
8541
8542
8543
8544
8545
8546
8547
8548
8549
8550
8551
8552
8553
8554
8555
8556
8557
8558
8559
8560
8561
8562
8563
8564
8565
8566
8567
8568
8569
8570
8571
8572
8573
8574
8575
8576
8577
8578
8579
8580
8581
8582
8583
8584
8585
8586
8587
8588
8589
8590
8591
8592
8593
8594
8595
8596
8597
8598
8599
8600
8601
8602
8603
8604
8605
8606
8607
8608
8609
8610
8611
8612
8613
8614
8615
8616
8617
8618
8619
8620
8621
8622
8623
8624
8625
8626
8627
8628
8629
8630
8631
8632
8633
8634
8635
8636
8637
8638
8639
8640
8641
8642
8643
8644
8645
8646
8647
8648
8649
8650
8651
8652
8653
8654
8655
8656
8657
8658
8659
8660
8661
8662
8663
8664
8665
8666
8667
8668
8669
8670
8671
8672
8673
8674
8675
8676
8677
8678
8679
8680
8681
8682
8683
8684
8685
8686
8687
8688
8689
8690
8691
8692
8693
8694
8695
8696
8697
8698
8699
8700
8701
8702
8703
8704
8705
8706
8707
8708
8709
8710
8711
8712
8713
8714
8715
8716
8717
8718
8719
8720
8721
8722
8723
8724
8725
8726
8727
8728
8729
8730
8731
8732
8733
8734
8735
8736
8737
8738
8739
8740
8741
8742
8743
8744
8745
8746
8747
8748
8749
8750
8751
8752
8753
8754
8755
8756
8757
8758
8759
8760
8761
8762
8763
8764
8765
8766
8767
8768
8769
8770
8771
8772
8773
8774
8775
8776
8777
8778
8779
8780
8781
8782
8783
8784
8785
8786
8787
8788
8789
8790
8791
8792
8793
8794
8795
8796
8797
8798
8799
8800
8801
8802
8803
8804
8805
8806
8807
8808
8809
8810
8811
8812
8813
8814
8815
8816
8817
8818
8819
8820
8821
8822
8823
8824
8825
8826
8827
8828
8829
8830
8831
8832
8833
8834
8835
8836
8837
8838
8839
8840
8841
8842
8843
8844
8845
8846
8847
8848
8849
8850
8851
8852
8853
8854
8855
8856
8857
8858
8859
8860
8861
8862
8863
8864
8865
8866
8867
8868
8869
8870
8871
8872
8873
8874
8875
8876
8877
8878
8879
8880
8881
8882
8883
8884
8885
8886
8887
8888
8889
8890
8891
8892
8893
8894
8895
8896
8897
8898
8899
8900
8901
8902
8903
8904
8905
8906
8907
8908
8909
8910
8911
8912
8913
8914
8915
8916
8917
8918
8919
8920
8921
8922
8923
8924
8925
8926
8927
8928
8929
8930
8931
8932
8933
8934
8935
8936
8937
8938
8939
8940
8941
8942
8943
8944
8945
8946
8947
8948
8949
8950
8951
8952
8953
8954
8955
8956
8957
8958
8959
8960
8961
8962
8963
8964
8965
8966
8967
8968
8969
8970
8971
8972
8973
8974
8975
8976
8977
8978
8979
8980
8981
8982
8983
8984
8985
8986
8987
8988
8989
8990
8991
8992
8993
8994
8995
8996
8997
8998
8999
9000
9001
9002
9003
9004
9005
9006
9007
9008
9009
9010
9011
9012
9013
9014
9015
9016
9017
9018
9019
9020
9021
9022
9023
9024
9025
9026
9027
9028
9029
9030
9031
9032
9033
9034
9035
9036
9037
9038
9039
9040
9041
9042
9043
9044
9045
9046
9047
9048
9049
9050
9051
9052
9053
9054
9055
9056
9057
9058
9059
9060
9061
9062
9063
9064
9065
9066
9067
9068
9069
9070
9071
9072
9073
9074
9075
9076
9077
9078
9079
9080
9081
9082
9083
9084
9085
9086
9087
9088
9089
9090
9091
9092
9093
9094
9095
9096
9097
9098
9099
9100
9101
9102
9103
9104
9105
9106
9107
9108
9109
9110
9111
9112
9113
9114
9115
9116
9117
9118
9119
9120
9121
9122
9123
9124
9125
9126
9127
9128
9129
9130
9131
9132
9133
9134
9135
9136
9137
9138
9139
9140
9141
9142
9143
9144
9145
9146
9147
9148
9149
9150
9151
9152
9153
9154
9155
9156
9157
9158
9159
9160
9161
9162
9163
9164
9165
9166
9167
9168
9169
9170
9171
9172
9173
9174
9175
9176
9177
9178
9179
9180
9181
9182
9183
9184
9185
9186
9187
9188
9189
9190
9191
9192
9193
9194
9195
9196
9197
9198
9199
9200
9201
9202
9203
9204
9205
9206
9207
9208
9209
9210
9211
9212
9213
9214
9215
9216
9217
9218
9219
9220
9221
9222
9223
9224
9225
9226
9227
9228
9229
9230
9231
9232
9233
9234
9235
9236
9237
9238
9239
9240
9241
9242
9243
9244
9245
9246
9247
9248
9249
9250
9251
9252
9253
9254
9255
9256
9257
9258
9259
9260
9261
9262
9263
9264
9265
9266
9267
9268
9269
9270
9271
9272
9273
9274
9275
9276
9277
9278
9279
9280
9281
9282
9283
9284
9285
9286
9287
9288
9289
9290
9291
9292
9293
9294
9295
9296
9297
9298
9299
9300
9301
9302
9303
9304
9305
9306
9307
9308
9309
9310
9311
9312
9313
9314
9315
9316
9317
9318
9319
9320
9321
9322
9323
9324
9325
9326
9327
9328
9329
9330
9331
9332
9333
9334
9335
9336
9337
9338
9339
9340
9341
9342
9343
9344
9345
9346
9347
9348
9349
9350
9351
9352
9353
9354
9355
9356
9357
9358
9359
9360
9361
9362
9363
9364
9365
9366
9367
9368
9369
9370
9371
9372
9373
9374
9375
9376
9377
9378
9379
9380
9381
9382
9383
9384
9385
9386
9387
9388
9389
9390
9391
9392
9393
9394
9395
9396
9397
9398
9399
9400
9401
9402
9403
9404
9405
9406
9407
9408
9409
9410
9411
9412
9413
9414
9415
9416
9417
9418
9419
9420
9421
9422
9423
9424
9425
9426
9427
9428
9429
9430
9431
9432
9433
9434
9435
9436
9437
9438
9439
9440
9441
9442
9443
9444
9445
9446
9447
9448
9449
9450
9451
9452
9453
9454
9455
9456
9457
9458
9459
9460
9461
9462
9463
9464
9465
9466
9467
9468
9469
9470
9471
9472
9473
9474
9475
9476
9477
9478
9479
9480
9481
9482
9483
9484
9485
9486
9487
9488
9489
9490
9491
9492
9493
9494
9495
9496
9497
9498
9499
9500
9501
9502
9503
9504
9505
9506
9507
9508
9509
9510
9511
9512
9513
9514
9515
9516
9517
9518
9519
9520
9521
9522
9523
9524
9525
9526
9527
9528
9529
9530
9531
9532
9533
9534
9535
9536
9537
9538
9539
9540
9541
9542
9543
9544
9545
9546
9547
9548
9549
9550
9551
9552
9553
9554
9555
9556
9557
9558
9559
9560
9561
9562
9563
9564
9565
9566
9567
9568
9569
9570
9571
9572
9573
9574
9575
9576
9577
9578
9579
9580
9581
9582
9583
9584
9585
9586
9587
9588
9589
9590
9591
9592
9593
9594
9595
9596
9597
9598
9599
9600
9601
9602
9603
9604
9605
9606
9607
9608
9609
9610
9611
9612
9613
9614
9615
9616
9617
9618
9619
9620
9621
9622
9623
9624
9625
9626
9627
9628
9629
9630
9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
9655
9656
9657
9658
9659
9660
9661
9662
9663
9664
9665
9666
9667
9668
9669
9670
9671
9672
9673
9674
9675
9676
9677
9678
9679
9680
9681
9682
9683
9684
9685
9686
9687
9688
9689
9690
9691
9692
9693
9694
9695
9696
9697
9698
9699
9700
9701
9702
9703
9704
9705
9706
9707
9708
9709
9710
9711
9712
9713
9714
9715
9716
9717
9718
9719
9720
9721
9722
9723
9724
9725
9726
9727
9728
9729
9730
9731
9732
9733
9734
9735
9736
9737
9738
9739
9740
9741
9742
9743
9744
9745
9746
9747
9748
9749
9750
9751
9752
9753
9754
9755
9756
9757
9758
9759
9760
9761
9762
9763
9764
9765
9766
9767
9768
9769
9770
9771
9772
9773
9774
9775
9776
9777
9778
9779
9780
9781
9782
9783
9784
9785
9786
9787
9788
9789
9790
9791
9792
9793
9794
9795
9796
9797
9798
9799
9800
9801
9802
9803
9804
9805
9806
9807
9808
9809
9810
9811
9812
9813
9814
9815
9816
9817
9818
9819
9820
9821
9822
9823
9824
9825
9826
9827
9828
9829
9830
9831
9832
9833
9834
9835
9836
9837
9838
9839
9840
9841
9842
9843
9844
9845
9846
9847
9848
9849
9850
9851
9852
9853
9854
9855
9856
9857
9858
9859
9860
9861
9862
9863
9864
9865
9866
9867
9868
9869
9870
9871
9872
9873
9874
9875
9876
9877
9878
9879
9880
9881
9882
9883
9884
9885
9886
9887
9888
9889
9890
9891
9892
9893
9894
9895
9896
9897
9898
9899
9900
9901
9902
9903
9904
9905
9906
9907
9908
9909
9910
9911
9912
9913
9914
9915
9916
9917
9918
9919
9920
9921
9922
9923
9924
9925
9926
9927
9928
9929
9930
9931
9932
9933
9934
9935
9936
9937
9938
9939
9940
9941
9942
9943
9944
9945
9946
9947
9948
9949
9950
9951
9952
9953
9954
9955
9956
9957
9958
9959
9960
9961
9962
9963
9964
9965
9966
9967
9968
9969
9970
9971
9972
9973
9974
9975
9976
9977
9978
9979
9980
9981
9982
9983
9984
9985
9986
9987
9988
9989
9990
9991
9992
9993
9994
9995
9996
9997
9998
9999
10000
10001
10002
10003
10004
10005
10006
10007
10008
10009
10010
10011
10012
10013
10014
10015
10016
10017
10018
10019
10020
10021
10022
10023
10024
10025
10026
10027
10028
10029
10030
10031
10032
10033
10034
10035
10036
10037
10038
10039
10040
10041
10042
10043
10044
10045
10046
10047
10048
10049
10050
10051
10052
10053
10054
10055
10056
10057
10058
10059
10060
10061
10062
10063
10064
10065
10066
10067
10068
10069
10070
10071
10072
10073
10074
10075
10076
10077
10078
10079
10080
10081
10082
10083
10084
10085
10086
10087
10088
10089
10090
10091
10092
10093
10094
10095
10096
10097
10098
10099
10100
10101
10102
10103
10104
10105
10106
10107
10108
10109
10110
10111
10112
10113
10114
10115
10116
10117
10118
10119
10120
10121
10122
10123
10124
10125
10126
10127
10128
10129
10130
10131
10132
10133
10134
10135
10136
10137
10138
10139
10140
10141
10142
10143
10144
10145
10146
10147
10148
10149
10150
10151
10152
10153
10154
10155
10156
10157
10158
10159
10160
10161
10162
10163
10164
10165
10166
10167
10168
10169
10170
10171
10172
10173
10174
10175
10176
10177
10178
10179
10180
10181
10182
10183
10184
10185
10186
10187
10188
10189
10190
10191
10192
10193
10194
10195
10196
10197
10198
10199
10200
10201
10202
10203
10204
10205
10206
10207
10208
10209
10210
10211
10212
10213
10214
10215
10216
10217
10218
10219
10220
10221
10222
10223
10224
10225
10226
10227
10228
10229
10230
10231
10232
10233
10234
10235
10236
10237
10238
10239
10240
10241
10242
10243
10244
10245
10246
10247
10248
10249
10250
10251
10252
10253
10254
10255
10256
10257
10258
10259
10260
10261
10262
10263
10264
10265
10266
10267
10268
10269
10270
10271
10272
10273
10274
10275
10276
10277
10278
10279
10280
10281
10282
10283
10284
10285
10286
10287
10288
10289
10290
10291
10292
10293
10294
10295
10296
10297
10298
10299
10300
10301
10302
10303
10304
10305
10306
10307
10308
10309
10310
10311
10312
10313
10314
10315
10316
10317
10318
10319
10320
10321
10322
10323
10324
10325
10326
10327
10328
10329
10330
10331
10332
10333
10334
10335
10336
10337
10338
10339
10340
10341
10342
10343
10344
10345
10346
10347
10348
10349
10350
10351
10352
10353
10354
10355
10356
10357
10358
10359
10360
10361
10362
10363
10364
10365
10366
10367
10368
10369
10370
10371
10372
10373
10374
10375
10376
10377
10378
10379
10380
10381
10382
10383
10384
10385
10386
10387
10388
10389
10390
10391
10392
10393
10394
10395
10396
10397
10398
10399
10400
10401
10402
10403
10404
10405
10406
10407
10408
10409
10410
10411
10412
10413
10414
10415
10416
10417
10418
10419
10420
10421
10422
10423
10424
10425
10426
10427
10428
10429
10430
10431
10432
10433
10434
10435
10436
10437
10438
10439
10440
10441
10442
10443
10444
10445
10446
10447
10448
10449
10450
10451
10452
10453
10454
10455
10456
10457
10458
10459
10460
10461
10462
10463
10464
10465
10466
10467
10468
10469
10470
10471
10472
10473
10474
10475
10476
10477
10478
10479
10480
10481
10482
10483
10484
10485
10486
10487
10488
10489
10490
10491
10492
10493
10494
10495
10496
10497
10498
10499
10500
10501
10502
10503
10504
10505
10506
10507
10508
10509
10510
10511
10512
10513
10514
10515
10516
10517
10518
10519
10520
10521
10522
10523
10524
10525
10526
10527
10528
10529
10530
10531
10532
10533
10534
10535
10536
10537
10538
10539
10540
10541
10542
10543
10544
10545
10546
10547
10548
10549
10550
10551
10552
10553
10554
10555
10556
10557
10558
10559
10560
10561
10562
10563
10564
10565
10566
10567
10568
10569
10570
10571
10572
10573
10574
10575
10576
10577
10578
10579
10580
10581
10582
10583
10584
10585
10586
10587
10588
10589
10590
10591
10592
10593
10594
10595
10596
10597
10598
10599
10600
10601
10602
10603
10604
10605
10606
10607
10608
10609
10610
10611
10612
10613
10614
10615
10616
10617
10618
10619
10620
10621
10622
10623
10624
10625
10626
10627
10628
10629
10630
10631
10632
10633
10634
10635
10636
10637
10638
10639
10640
10641
10642
10643
10644
10645
10646
10647
10648
10649
10650
10651
10652
10653
10654
10655
10656
10657
10658
10659
10660
10661
10662
10663
10664
10665
10666
10667
10668
10669
10670
10671
10672
10673
10674
10675
10676
10677
10678
10679
10680
10681
10682
10683
10684
10685
10686
10687
10688
10689
10690
10691
10692
10693
10694
10695
10696
10697
10698
10699
10700
10701
10702
10703
10704
10705
10706
10707
10708
10709
10710
10711
10712
10713
10714
10715
10716
10717
10718
10719
10720
10721
10722
10723
10724
10725
10726
10727
10728
10729
10730
10731
10732
10733
10734
10735
10736
10737
10738
10739
10740
10741
10742
10743
10744
10745
10746
10747
10748
10749
10750
10751
10752
10753
10754
10755
10756
10757
10758
10759
10760
10761
10762
10763
10764
10765
10766
10767
10768
10769
10770
10771
10772
10773
10774
10775
10776
10777
10778
10779
10780
10781
10782
10783
10784
10785
10786
10787
10788
10789
10790
10791
10792
10793
10794
10795
10796
10797
10798
10799
10800
10801
10802
10803
10804
10805
10806
10807
10808
10809
10810
10811
10812
10813
10814
10815
10816
10817
10818
10819
10820
10821
10822
10823
10824
10825
10826
10827
10828
10829
10830
10831
10832
10833
10834
10835
10836
10837
10838
10839
10840
10841
10842
10843
10844
10845
10846
10847
10848
10849
10850
10851
10852
10853
10854
10855
10856
10857
10858
10859
10860
10861
10862
10863
10864
10865
10866
10867
10868
10869
10870
10871
10872
10873
10874
10875
10876
10877
10878
10879
10880
10881
10882
10883
10884
10885
10886
10887
10888
10889
10890
10891
10892
10893
10894
10895
10896
10897
10898
10899
10900
10901
10902
10903
10904
10905
10906
10907
10908
10909
10910
10911
10912
10913
10914
10915
10916
10917
10918
10919
10920
10921
10922
10923
10924
10925
10926
10927
10928
10929
10930
10931
10932
10933
10934
10935
10936
10937
10938
10939
10940
10941
10942
10943
10944
10945
10946
10947
10948
10949
10950
10951
10952
10953
10954
10955
10956
10957
10958
10959
10960
10961
10962
10963
10964
10965
10966
10967
10968
10969
10970
10971
10972
10973
10974
10975
10976
10977
10978
10979
10980
10981
10982
10983
10984
10985
10986
10987
10988
10989
10990
10991
10992
10993
10994
10995
10996
10997
10998
10999
11000
11001
11002
11003
11004
11005
11006
11007
11008
11009
11010
11011
11012
11013
11014
11015
11016
11017
11018
11019
11020
11021
11022
11023
11024
11025
11026
11027
11028
11029
11030
11031
11032
11033
11034
11035
11036
11037
11038
11039
11040
11041
11042
11043
11044
11045
11046
11047
11048
11049
11050
11051
11052
11053
11054
11055
11056
11057
11058
11059
11060
11061
11062
11063
11064
11065
11066
11067
11068
11069
11070
11071
11072
11073
11074
11075
11076
11077
11078
11079
11080
11081
11082
11083
11084
11085
11086
11087
11088
11089
11090
11091
11092
11093
11094
11095
11096
11097
11098
11099
11100
11101
11102
11103
11104
11105
11106
11107
11108
11109
11110
11111
11112
11113
11114
11115
11116
11117
11118
11119
11120
11121
11122
11123
11124
11125
11126
11127
11128
11129
11130
11131
11132
11133
11134
11135
11136
11137
11138
11139
11140
11141
11142
11143
11144
11145
11146
11147
11148
11149
11150
11151
11152
11153
11154
11155
11156
11157
11158
11159
11160
11161
11162
11163
11164
11165
11166
11167
11168
11169
11170
11171
11172
11173
11174
11175
11176
11177
11178
11179
11180
11181
11182
11183
11184
11185
11186
11187
11188
11189
11190
11191
11192
11193
11194
11195
11196
11197
11198
11199
11200
11201
11202
11203
11204
11205
11206
11207
11208
11209
11210
11211
11212
11213
11214
11215
11216
11217
11218
11219
11220
11221
11222
11223
11224
11225
11226
11227
11228
11229
11230
11231
11232
11233
11234
11235
11236
11237
11238
11239
11240
11241
11242
11243
11244
11245
11246
11247
11248
11249
11250
11251
11252
11253
11254
11255
11256
11257
11258
11259
11260
11261
11262
11263
11264
11265
11266
11267
11268
11269
11270
11271
11272
11273
11274
11275
11276
11277
11278
11279
11280
11281
11282
11283
11284
11285
11286
11287
11288
11289
11290
11291
11292
11293
11294
11295
11296
11297
11298
11299
11300
11301
11302
11303
11304
11305
11306
11307
11308
11309
11310
11311
11312
11313
11314
11315
11316
11317
11318
11319
11320
11321
11322
11323
11324
11325
11326
11327
11328
11329
11330
11331
11332
11333
11334
11335
11336
11337
11338
11339
11340
11341
11342
11343
11344
11345
11346
11347
11348
11349
11350
11351
11352
11353
11354
11355
11356
11357
11358
11359
11360
11361
11362
11363
11364
11365
11366
11367
11368
11369
11370
11371
11372
11373
11374
11375
11376
11377
11378
11379
11380
11381
11382
11383
11384
11385
11386
11387
11388
11389
11390
11391
11392
11393
11394
11395
11396
11397
11398
11399
11400
11401
11402
11403
11404
11405
11406
11407
11408
11409
11410
11411
11412
11413
11414
11415
11416
11417
11418
11419
11420
11421
11422
11423
11424
11425
11426
11427
11428
11429
11430
11431
11432
11433
11434
11435
11436
11437
11438
11439
11440
11441
11442
11443
11444
11445
11446
11447
11448
11449
11450
11451
11452
11453
11454
11455
11456
11457
11458
11459
11460
11461
11462
11463
11464
11465
11466
11467
11468
11469
11470
11471
11472
11473
11474
11475
11476
11477
11478
11479
11480
11481
11482
11483
11484
11485
11486
11487
11488
11489
11490
11491
11492
11493
11494
11495
11496
11497
11498
11499
11500
11501
11502
11503
11504
11505
11506
11507
11508
11509
11510
11511
11512
11513
11514
11515
11516
11517
11518
11519
11520
11521
11522
11523
11524
11525
11526
11527
11528
11529
11530
11531
11532
11533
11534
11535
11536
11537
11538
11539
11540
11541
11542
11543
11544
11545
11546
11547
11548
11549
11550
11551
11552
11553
11554
11555
11556
11557
11558
11559
11560
11561
11562
11563
11564
11565
11566
11567
11568
11569
11570
11571
11572
11573
11574
11575
11576
11577
11578
11579
11580
11581
11582
11583
11584
11585
11586
11587
11588
11589
11590
11591
11592
11593
11594
11595
11596
11597
11598
11599
11600
11601
11602
11603
11604
11605
11606
11607
11608
11609
11610
11611
11612
11613
11614
11615
11616
11617
11618
11619
11620
11621
11622
11623
11624
11625
11626
11627
11628
11629
11630
11631
11632
11633
11634
11635
11636
11637
11638
11639
11640
11641
11642
11643
11644
11645
11646
11647
11648
11649
11650
11651
11652
11653
11654
11655
11656
11657
11658
11659
11660
11661
11662
11663
11664
11665
11666
11667
11668
11669
11670
11671
11672
11673
11674
11675
11676
11677
11678
11679
11680
11681
11682
11683
11684
11685
11686
11687
11688
11689
11690
11691
11692
11693
11694
11695
11696
11697
11698
11699
11700
11701
11702
11703
11704
11705
11706
11707
11708
11709
11710
11711
11712
11713
11714
11715
11716
11717
11718
11719
11720
11721
11722
11723
11724
11725
11726
11727
11728
11729
11730
11731
11732
11733
11734
11735
11736
11737
11738
11739
11740
11741
11742
11743
11744
11745
11746
11747
11748
11749
11750
11751
11752
11753
11754
11755
11756
11757
11758
11759
11760
11761
11762
11763
11764
11765
11766
11767
11768
11769
11770
11771
11772
11773
11774
11775
11776
11777
11778
11779
11780
11781
11782
11783
11784
11785
11786
11787
11788
11789
11790
11791
11792
11793
11794
11795
11796
11797
11798
11799
11800
11801
11802
11803
11804
11805
11806
11807
11808
11809
11810
11811
11812
11813
11814
11815
11816
11817
11818
11819
11820
11821
11822
11823
11824
11825
11826
11827
11828
11829
11830
11831
11832
11833
11834
11835
11836
11837
11838
11839
11840
11841
11842
11843
11844
11845
11846
11847
11848
11849
11850
11851
11852
11853
11854
11855
11856
11857
11858
11859
11860
11861
11862
11863
11864
11865
11866
11867
11868
11869
11870
11871
11872
11873
11874
11875
11876
11877
11878
11879
11880
11881
11882
11883
11884
11885
11886
11887
11888
11889
11890
11891
11892
11893
11894
11895
11896
11897
11898
11899
11900
11901
11902
11903
11904
11905
11906
11907
11908
11909
11910
11911
11912
11913
11914
11915
11916
11917
11918
11919
11920
11921
11922
11923
11924
11925
11926
11927
11928
11929
11930
11931
11932
11933
11934
11935
11936
11937
11938
11939
11940
11941
11942
11943
11944
11945
11946
11947
11948
11949
11950
11951
11952
11953
11954
11955
11956
11957
11958
11959
11960
11961
11962
11963
11964
11965
11966
11967
11968
11969
11970
11971
11972
11973
11974
11975
11976
11977
11978
11979
11980
11981
11982
11983
11984
11985
11986
11987
11988
11989
11990
11991
11992
11993
11994
11995
11996
11997
11998
11999
12000
12001
12002
12003
12004
12005
12006
12007
12008
12009
12010
12011
12012
12013
12014
12015
12016
12017
12018
12019
12020
12021
12022
12023
12024
12025
12026
12027
12028
12029
12030
12031
12032
12033
12034
12035
12036
12037
12038
12039
12040
12041
12042
12043
12044
12045
12046
12047
12048
12049
12050
12051
12052
12053
12054
12055
12056
12057
12058
12059
12060
12061
12062
12063
12064
12065
12066
12067
12068
12069
12070
12071
12072
12073
12074
12075
12076
12077
12078
12079
12080
12081
12082
12083
12084
12085
12086
12087
12088
12089
12090
12091
12092
12093
12094
12095
12096
12097
12098
12099
12100
12101
12102
12103
12104
12105
12106
12107
12108
12109
12110
12111
12112
12113
12114
12115
12116
12117
12118
12119
12120
12121
12122
12123
12124
12125
12126
12127
12128
12129
12130
12131
12132
12133
12134
12135
12136
12137
12138
12139
12140
12141
12142
12143
12144
12145
12146
12147
12148
12149
12150
12151
12152
12153
12154
12155
12156
12157
12158
12159
12160
12161
12162
12163
12164
12165
12166
12167
12168
12169
12170
12171
12172
12173
12174
12175
12176
12177
12178
12179
12180
12181
12182
12183
12184
12185
12186
12187
12188
12189
12190
12191
12192
12193
12194
12195
12196
12197
12198
12199
12200
12201
12202
12203
12204
12205
12206
12207
12208
12209
12210
12211
12212
12213
12214
12215
12216
12217
12218
12219
12220
12221
12222
12223
12224
12225
12226
12227
12228
12229
12230
12231
12232
12233
12234
12235
12236
12237
12238
12239
12240
12241
12242
12243
12244
12245
12246
12247
12248
12249
12250
12251
12252
12253
12254
12255
12256
12257
12258
12259
12260
12261
12262
12263
12264
12265
12266
12267
12268
12269
12270
12271
12272
12273
12274
12275
12276
12277
12278
12279
12280
12281
12282
12283
12284
12285
12286
12287
12288
12289
12290
12291
12292
12293
12294
12295
12296
12297
12298
12299
12300
12301
12302
12303
12304
12305
12306
12307
12308
12309
12310
12311
12312
12313
12314
12315
12316
12317
12318
12319
12320
12321
12322
12323
12324
12325
12326
12327
12328
12329
12330
12331
12332
12333
12334
12335
12336
12337
12338
12339
12340
12341
12342
12343
12344
12345
12346
12347
12348
12349
12350
12351
12352
12353
12354
12355
12356
12357
12358
12359
12360
12361
12362
12363
12364
12365
12366
12367
12368
12369
12370
12371
12372
12373
12374
12375
12376
12377
12378
12379
12380
12381
12382
12383
12384
12385
12386
12387
12388
12389
12390
12391
12392
12393
12394
12395
12396
12397
12398
12399
12400
12401
12402
12403
12404
12405
12406
12407
12408
12409
12410
12411
12412
12413
12414
12415
12416
12417
12418
12419
12420
12421
12422
12423
12424
12425
12426
12427
12428
12429
12430
12431
12432
12433
12434
12435
12436
12437
12438
12439
12440
12441
12442
12443
12444
12445
12446
12447
12448
12449
12450
12451
12452
12453
12454
12455
12456
12457
12458
12459
12460
12461
12462
12463
12464
12465
12466
12467
12468
12469
12470
12471
12472
12473
12474
12475
12476
12477
12478
12479
12480
12481
12482
12483
12484
12485
12486
12487
12488
12489
12490
12491
12492
12493
12494
12495
12496
12497
12498
12499
12500
12501
12502
12503
12504
12505
12506
12507
12508
12509
12510
12511
12512
12513
12514
12515
12516
12517
12518
12519
12520
12521
12522
12523
12524
12525
12526
12527
12528
12529
12530
12531
12532
12533
12534
12535
12536
12537
12538
12539
12540
12541
12542
12543
12544
12545
12546
12547
12548
12549
12550
12551
12552
12553
12554
12555
12556
12557
12558
12559
12560
12561
12562
12563
12564
12565
12566
12567
12568
12569
12570
12571
12572
12573
12574
12575
12576
12577
12578
12579
12580
12581
12582
12583
12584
12585
12586
12587
12588
12589
12590
12591
12592
12593
12594
12595
12596
12597
12598
12599
12600
12601
12602
12603
12604
12605
12606
12607
12608
12609
12610
12611
12612
12613
12614
12615
12616
12617
12618
12619
12620
12621
12622
12623
12624
12625
12626
12627
12628
12629
12630
12631
12632
12633
12634
12635
12636
12637
12638
12639
12640
12641
12642
12643
12644
12645
12646
12647
12648
12649
12650
12651
12652
12653
12654
12655
12656
12657
12658
12659
12660
12661
12662
12663
12664
12665
12666
12667
12668
12669
12670
12671
12672
12673
12674
12675
12676
12677
12678
12679
12680
12681
12682
12683
12684
12685
12686
12687
12688
12689
12690
12691
12692
12693
12694
12695
12696
12697
12698
12699
12700
12701
12702
12703
12704
12705
12706
12707
12708
12709
12710
12711
12712
12713
12714
12715
12716
12717
12718
12719
12720
12721
12722
12723
12724
12725
12726
12727
12728
12729
12730
12731
12732
12733
12734
12735
12736
12737
12738
12739
12740
12741
12742
12743
12744
12745
12746
12747
12748
12749
12750
12751
12752
12753
12754
12755
12756
12757
12758
12759
12760
12761
12762
12763
12764
12765
12766
12767
12768
12769
12770
12771
12772
12773
12774
12775
12776
12777
12778
12779
12780
12781
12782
12783
12784
12785
12786
12787
12788
12789
12790
12791
12792
12793
12794
12795
12796
12797
12798
12799
12800
12801
12802
12803
12804
12805
12806
12807
12808
12809
12810
12811
12812
12813
12814
12815
12816
12817
12818
12819
12820
12821
12822
12823
12824
12825
12826
12827
12828
12829
12830
12831
12832
12833
12834
12835
12836
12837
12838
12839
12840
12841
12842
12843
12844
12845
12846
12847
12848
12849
12850
12851
12852
12853
12854
12855
12856
12857
12858
12859
12860
12861
12862
12863
12864
12865
12866
12867
12868
12869
12870
12871
12872
12873
12874
12875
12876
12877
12878
12879
12880
12881
12882
12883
12884
12885
12886
12887
12888
12889
12890
12891
12892
12893
12894
12895
12896
12897
12898
12899
12900
12901
12902
12903
12904
12905
12906
12907
12908
12909
12910
12911
12912
12913
12914
12915
12916
12917
12918
12919
12920
12921
12922
12923
12924
12925
12926
12927
12928
12929
12930
12931
12932
12933
12934
12935
12936
12937
12938
12939
12940
12941
12942
12943
12944
12945
12946
12947
12948
12949
12950
12951
12952
12953
12954
12955
12956
12957
12958
12959
12960
12961
12962
12963
12964
12965
12966
12967
12968
12969
12970
12971
12972
12973
12974
12975
12976
12977
12978
12979
12980
12981
12982
12983
12984
12985
12986
12987
12988
12989
12990
12991
12992
12993
12994
12995
12996
12997
12998
12999
13000
13001
13002
13003
13004
13005
13006
13007
13008
13009
13010
13011
13012
13013
13014
13015
13016
13017
13018
13019
13020
13021
13022
13023
13024
13025
13026
13027
13028
13029
13030
13031
13032
13033
13034
13035
13036
13037
13038
13039
13040
13041
13042
13043
13044
13045
13046
13047
13048
13049
13050
13051
13052
13053
13054
13055
13056
13057
13058
13059
13060
13061
13062
13063
13064
13065
13066
13067
13068
13069
13070
13071
13072
13073
13074
13075
13076
13077
13078
13079
13080
13081
13082
13083
13084
13085
13086
13087
13088
13089
13090
13091
13092
13093
13094
13095
13096
13097
13098
13099
13100
13101
13102
13103
13104
13105
13106
13107
13108
13109
13110
13111
13112
13113
13114
13115
13116
13117
13118
13119
13120
13121
13122
13123
13124
13125
13126
13127
13128
13129
13130
13131
13132
13133
13134
13135
13136
13137
13138
13139
13140
13141
13142
13143
13144
13145
13146
13147
13148
13149
13150
13151
13152
13153
13154
13155
13156
13157
13158
13159
13160
13161
13162
13163
13164
13165
13166
13167
13168
13169
13170
13171
13172
13173
13174
13175
13176
13177
13178
13179
13180
13181
13182
13183
13184
13185
13186
13187
13188
13189
13190
13191
13192
13193
13194
13195
13196
13197
13198
13199
13200
13201
13202
13203
13204
13205
13206
13207
13208
13209
13210
13211
13212
13213
13214
13215
13216
13217
13218
13219
13220
13221
13222
13223
13224
13225
13226
13227
13228
13229
13230
13231
13232
13233
13234
13235
13236
13237
13238
13239
13240
13241
13242
13243
13244
13245
13246
13247
13248
13249
13250
13251
13252
13253
13254
13255
13256
13257
13258
13259
13260
13261
13262
13263
13264
13265
13266
13267
13268
13269
13270
13271
13272
13273
13274
13275
13276
13277
13278
13279
13280
13281
13282
13283
13284
13285
13286
13287
13288
13289
13290
13291
13292
13293
13294
13295
13296
13297
13298
13299
13300
13301
13302
13303
13304
13305
13306
13307
13308
13309
13310
13311
13312
13313
13314
13315
13316
13317
13318
13319
13320
13321
13322
13323
13324
13325
13326
13327
13328
13329
13330
13331
13332
13333
13334
13335
13336
13337
13338
13339
13340
13341
13342
13343
13344
13345
13346
13347
13348
13349
13350
13351
13352
13353
13354
13355
13356
13357
13358
13359
13360
13361
13362
13363
13364
13365
13366
13367
13368
13369
13370
13371
13372
13373
13374
13375
13376
13377
13378
13379
13380
13381
13382
13383
13384
13385
13386
13387
13388
13389
13390
13391
13392
13393
13394
13395
13396
13397
13398
13399
13400
13401
13402
13403
13404
13405
13406
13407
13408
13409
13410
13411
13412
13413
13414
13415
13416
13417
13418
13419
13420
13421
13422
13423
13424
13425
13426
13427
13428
13429
13430
13431
13432
13433
13434
13435
13436
13437
13438
13439
13440
13441
13442
13443
13444
13445
13446
13447
13448
13449
13450
13451
13452
13453
13454
13455
13456
13457
13458
13459
13460
13461
13462
13463
13464
13465
13466
13467
13468
13469
13470
13471
13472
13473
13474
13475
13476
13477
13478
13479
13480
13481
13482
13483
13484
13485
13486
13487
13488
13489
13490
13491
13492
13493
13494
13495
13496
13497
13498
13499
13500
13501
13502
13503
13504
13505
13506
13507
13508
13509
13510
13511
13512
13513
13514
13515
13516
13517
13518
13519
13520
13521
13522
13523
13524
13525
13526
13527
13528
13529
13530
13531
13532
13533
13534
13535
13536
13537
13538
13539
13540
13541
13542
13543
13544
13545
13546
13547
13548
13549
13550
13551
13552
13553
13554
13555
13556
13557
13558
13559
13560
13561
13562
13563
13564
13565
13566
13567
13568
13569
13570
13571
13572
13573
13574
13575
13576
13577
13578
13579
13580
13581
13582
13583
13584
13585
13586
13587
13588
13589
13590
13591
13592
13593
13594
13595
13596
13597
13598
13599
13600
13601
13602
13603
13604
13605
13606
13607
13608
13609
13610
13611
13612
13613
13614
13615
13616
13617
13618
13619
13620
13621
13622
13623
13624
13625
13626
13627
13628
13629
13630
13631
13632
13633
13634
13635
13636
13637
13638
13639
13640
13641
13642
13643
13644
13645
13646
13647
13648
13649
13650
13651
13652
13653
13654
13655
13656
13657
13658
13659
13660
13661
13662
13663
13664
13665
13666
13667
13668
13669
13670
13671
13672
13673
13674
13675
13676
13677
13678
13679
13680
13681
13682
13683
13684
13685
13686
13687
13688
13689
13690
13691
13692
13693
13694
13695
13696
13697
13698
13699
13700
13701
13702
13703
13704
13705
13706
13707
13708
13709
13710
13711
13712
13713
13714
13715
13716
13717
13718
13719
13720
13721
13722
13723
13724
13725
13726
13727
13728
13729
13730
13731
13732
13733
13734
13735
13736
13737
13738
13739
13740
13741
13742
13743
13744
13745
13746
13747
13748
13749
13750
13751
13752
13753
13754
13755
13756
13757
13758
13759
13760
13761
13762
13763
13764
13765
13766
13767
13768
13769
13770
13771
13772
13773
13774
13775
13776
13777
13778
13779
13780
13781
13782
13783
13784
13785
13786
13787
13788
13789
13790
13791
13792
13793
13794
13795
13796
13797
13798
13799
13800
13801
13802
13803
13804
13805
13806
13807
13808
13809
13810
13811
13812
13813
13814
13815
13816
13817
13818
13819
13820
13821
13822
13823
13824
13825
13826
13827
13828
13829
13830
13831
13832
13833
13834
13835
13836
13837
13838
13839
13840
13841
13842
13843
13844
13845
13846
13847
13848
13849
13850
13851
13852
13853
13854
13855
13856
13857
13858
13859
13860
13861
13862
13863
13864
13865
13866
13867
13868
13869
13870
13871
13872
13873
13874
13875
13876
13877
13878
13879
13880
13881
13882
13883
13884
13885
13886
13887
13888
13889
13890
13891
13892
13893
13894
13895
13896
13897
13898
13899
13900
13901
13902
13903
13904
13905
13906
13907
13908
13909
13910
13911
13912
13913
13914
13915
13916
13917
13918
13919
13920
13921
13922
13923
13924
13925
13926
13927
13928
13929
13930
13931
13932
13933
13934
13935
13936
13937
13938
13939
13940
13941
13942
13943
13944
13945
13946
13947
13948
13949
13950
13951
13952
13953
13954
13955
13956
13957
13958
13959
13960
13961
13962
13963
13964
13965
13966
13967
13968
13969
13970
13971
13972
13973
13974
13975
13976
13977
13978
13979
13980
13981
13982
13983
13984
13985
13986
13987
13988
13989
13990
13991
13992
13993
13994
13995
13996
13997
13998
13999
14000
14001
14002
14003
14004
14005
14006
14007
14008
14009
14010
14011
14012
14013
14014
14015
14016
14017
14018
14019
14020
14021
14022
14023
14024
14025
14026
14027
14028
14029
14030
14031
14032
14033
14034
14035
14036
14037
14038
14039
14040
14041
14042
14043
14044
14045
14046
14047
14048
14049
14050
14051
14052
14053
14054
14055
14056
14057
14058
14059
14060
14061
14062
14063
14064
14065
14066
14067
14068
14069
14070
14071
14072
14073
14074
14075
14076
14077
14078
14079
14080
14081
14082
14083
14084
14085
14086
14087
14088
14089
14090
14091
14092
14093
14094
14095
14096
14097
14098
14099
14100
14101
14102
14103
14104
14105
14106
14107
14108
14109
14110
14111
14112
14113
14114
14115
14116
14117
14118
14119
14120
14121
14122
14123
14124
14125
14126
14127
14128
14129
14130
14131
14132
14133
14134
14135
14136
14137
14138
14139
14140
14141
14142
14143
14144
14145
14146
14147
14148
14149
14150
14151
14152
14153
14154
14155
14156
14157
14158
14159
14160
14161
14162
14163
14164
14165
14166
14167
14168
14169
14170
14171
14172
14173
14174
14175
14176
14177
14178
14179
14180
14181
14182
14183
14184
14185
14186
14187
14188
14189
14190
14191
14192
14193
14194
14195
14196
14197
14198
14199
14200
14201
14202
14203
14204
14205
14206
14207
14208
14209
14210
14211
14212
14213
14214
14215
14216
14217
14218
14219
14220
14221
14222
14223
14224
14225
14226
14227
14228
14229
14230
14231
14232
14233
14234
14235
14236
14237
14238
14239
14240
14241
14242
14243
14244
14245
14246
14247
14248
14249
14250
14251
14252
14253
14254
14255
14256
14257
14258
14259
14260
14261
14262
14263
14264
14265
14266
14267
14268
14269
14270
14271
14272
14273
14274
14275
14276
14277
14278
14279
14280
14281
14282
14283
14284
14285
14286
14287
14288
14289
14290
14291
14292
14293
14294
14295
14296
14297
14298
14299
14300
14301
14302
14303
14304
14305
14306
14307
14308
14309
14310
14311
14312
14313
14314
14315
14316
14317
14318
14319
14320
14321
14322
14323
14324
14325
14326
14327
14328
14329
14330
14331
14332
14333
14334
14335
14336
14337
14338
14339
14340
14341
14342
14343
14344
14345
14346
14347
14348
14349
14350
14351
14352
14353
14354
14355
14356
14357
14358
14359
14360
14361
14362
14363
14364
14365
14366
14367
14368
14369
14370
14371
14372
14373
14374
14375
14376
14377
14378
14379
14380
14381
14382
14383
14384
14385
14386
14387
14388
14389
14390
14391
14392
14393
14394
14395
14396
14397
14398
14399
14400
14401
14402
14403
14404
14405
14406
14407
14408
14409
14410
14411
14412
14413
14414
14415
14416
14417
14418
14419
14420
14421
14422
14423
14424
14425
14426
14427
14428
14429
14430
14431
14432
14433
14434
14435
14436
14437
14438
14439
14440
14441
14442
14443
14444
14445
14446
14447
14448
14449
14450
14451
14452
14453
14454
14455
14456
14457
14458
14459
14460
14461
14462
14463
14464
14465
14466
14467
14468
14469
14470
14471
14472
14473
14474
14475
14476
14477
14478
14479
14480
14481
14482
14483
14484
14485
14486
14487
14488
14489
14490
14491
14492
14493
14494
14495
14496
14497
14498
14499
14500
14501
14502
14503
14504
14505
14506
14507
14508
14509
14510
14511
14512
14513
14514
14515
14516
14517
14518
14519
14520
14521
14522
14523
14524
14525
14526
14527
14528
14529
14530
14531
14532
14533
14534
14535
14536
14537
14538
14539
14540
14541
14542
14543
14544
14545
14546
14547
14548
14549
14550
14551
14552
14553
14554
14555
14556
14557
14558
14559
14560
14561
14562
14563
14564
14565
14566
14567
14568
14569
14570
14571
14572
14573
14574
14575
14576
14577
14578
14579
14580
14581
14582
14583
14584
14585
14586
14587
14588
14589
14590
14591
14592
14593
14594
14595
14596
14597
14598
14599
14600
14601
14602
14603
14604
14605
14606
14607
14608
14609
14610
14611
14612
14613
14614
14615
14616
14617
14618
14619
14620
14621
14622
14623
14624
14625
14626
14627
14628
14629
14630
14631
14632
14633
14634
14635
14636
14637
14638
14639
14640
14641
14642
14643
14644
14645
14646
14647
14648
14649
14650
14651
14652
14653
14654
14655
14656
14657
14658
14659
14660
14661
14662
14663
14664
14665
14666
14667
14668
14669
14670
14671
14672
14673
14674
14675
14676
14677
14678
14679
14680
14681
14682
14683
14684
14685
14686
14687
14688
14689
14690
14691
14692
14693
14694
14695
14696
14697
14698
14699
14700
14701
14702
14703
14704
14705
14706
14707
14708
14709
14710
14711
14712
14713
14714
14715
14716
14717
14718
14719
14720
14721
14722
14723
14724
14725
14726
14727
14728
14729
14730
14731
14732
14733
14734
14735
14736
14737
14738
14739
14740
14741
14742
14743
14744
14745
14746
14747
14748
14749
14750
14751
14752
14753
14754
14755
14756
14757
14758
14759
14760
14761
14762
14763
14764
14765
14766
14767
14768
14769
14770
14771
14772
14773
14774
14775
14776
14777
14778
14779
14780
14781
14782
14783
14784
14785
14786
14787
14788
14789
14790
14791
14792
14793
14794
14795
14796
14797
14798
14799
14800
14801
14802
14803
14804
14805
14806
14807
14808
14809
14810
14811
14812
14813
14814
14815
14816
14817
14818
14819
14820
14821
14822
14823
14824
14825
14826
14827
14828
14829
14830
14831
14832
14833
14834
14835
14836
14837
14838
14839
14840
14841
14842
14843
14844
14845
14846
14847
14848
14849
14850
14851
14852
14853
14854
14855
14856
14857
14858
14859
14860
14861
14862
14863
14864
14865
14866
14867
14868
14869
14870
14871
14872
14873
14874
14875
14876
14877
14878
14879
14880
14881
14882
14883
14884
14885
14886
14887
14888
14889
14890
14891
14892
14893
14894
14895
14896
14897
14898
14899
14900
14901
14902
14903
14904
14905
14906
14907
14908
14909
14910
14911
14912
14913
14914
14915
14916
14917
14918
14919
14920
14921
14922
14923
14924
14925
14926
14927
14928
14929
14930
14931
14932
14933
14934
14935
14936
14937
14938
14939
14940
14941
14942
14943
14944
14945
14946
14947
14948
14949
14950
14951
14952
14953
14954
14955
14956
14957
14958
14959
14960
14961
14962
14963
14964
14965
14966
14967
14968
14969
14970
14971
14972
14973
14974
14975
14976
14977
14978
14979
14980
14981
14982
14983
14984
14985
14986
14987
14988
14989
14990
14991
14992
14993
14994
14995
14996
14997
14998
14999
15000
15001
15002
15003
15004
15005
15006
15007
15008
15009
15010
15011
15012
15013
15014
15015
15016
15017
15018
15019
15020
15021
15022
15023
15024
15025
15026
15027
15028
15029
15030
15031
15032
15033
15034
15035
15036
15037
15038
15039
15040
15041
15042
15043
15044
15045
15046
15047
15048
15049
15050
15051
15052
15053
15054
15055
15056
15057
15058
15059
15060
15061
15062
15063
15064
15065
15066
15067
15068
15069
15070
15071
15072
15073
15074
15075
15076
15077
15078
15079
15080
15081
15082
15083
15084
15085
15086
15087
15088
15089
15090
15091
15092
15093
15094
15095
15096
15097
15098
15099
15100
15101
15102
15103
15104
15105
15106
15107
15108
15109
15110
15111
15112
15113
15114
15115
15116
15117
15118
15119
15120
15121
15122
15123
15124
15125
15126
15127
15128
15129
15130
15131
15132
15133
15134
15135
15136
15137
15138
15139
15140
15141
15142
15143
15144
15145
15146
15147
15148
15149
15150
15151
15152
15153
15154
15155
15156
15157
15158
15159
15160
15161
15162
15163
15164
15165
15166
15167
15168
15169
15170
15171
15172
15173
15174
15175
15176
15177
15178
15179
15180
15181
15182
15183
15184
15185
15186
15187
15188
15189
15190
15191
15192
15193
15194
15195
15196
15197
15198
15199
15200
15201
15202
15203
15204
15205
15206
15207
15208
15209
15210
15211
15212
15213
15214
15215
15216
15217
15218
15219
15220
15221
15222
15223
15224
15225
15226
15227
15228
15229
15230
15231
15232
15233
15234
15235
15236
15237
15238
15239
15240
15241
15242
15243
15244
15245
15246
15247
15248
15249
15250
15251
15252
15253
15254
15255
15256
15257
15258
15259
15260
15261
15262
15263
15264
15265
15266
15267
15268
15269
15270
15271
15272
15273
15274
15275
15276
15277
15278
15279
15280
15281
15282
15283
15284
15285
15286
15287
15288
15289
15290
15291
15292
15293
15294
15295
15296
15297
15298
15299
15300
15301
15302
15303
15304
15305
15306
15307
15308
15309
15310
15311
15312
15313
15314
15315
15316
15317
15318
15319
15320
15321
15322
15323
15324
15325
15326
15327
15328
15329
15330
15331
15332
15333
15334
15335
15336
15337
15338
15339
15340
15341
15342
15343
15344
15345
15346
15347
15348
15349
15350
15351
15352
15353
15354
15355
15356
15357
15358
15359
15360
15361
15362
15363
15364
15365
15366
15367
15368
15369
15370
15371
15372
15373
15374
15375
15376
15377
15378
15379
15380
15381
15382
15383
15384
15385
15386
15387
15388
15389
15390
15391
15392
15393
15394
15395
15396
15397
15398
15399
15400
15401
15402
15403
15404
15405
15406
15407
15408
15409
15410
15411
15412
15413
15414
15415
15416
15417
15418
15419
15420
15421
15422
15423
15424
15425
15426
15427
15428
15429
15430
15431
15432
15433
15434
15435
15436
15437
15438
15439
15440
15441
15442
15443
15444
15445
15446
15447
15448
15449
15450
15451
15452
15453
15454
15455
15456
15457
15458
15459
15460
15461
15462
15463
15464
15465
15466
15467
15468
15469
15470
15471
15472
15473
15474
15475
15476
15477
15478
15479
15480
15481
15482
15483
15484
15485
15486
15487
15488
15489
15490
15491
15492
15493
15494
15495
15496
15497
15498
15499
15500
15501
15502
15503
15504
15505
15506
15507
15508
15509
15510
15511
15512
15513
15514
15515
15516
15517
15518
15519
15520
15521
15522
15523
15524
15525
15526
15527
15528
15529
15530
15531
15532
15533
15534
15535
15536
15537
15538
15539
15540
15541
15542
15543
15544
15545
15546
15547
15548
15549
15550
15551
15552
15553
15554
15555
15556
15557
15558
15559
15560
15561
15562
15563
15564
15565
15566
15567
15568
15569
15570
15571
15572
15573
15574
15575
15576
15577
15578
15579
15580
15581
15582
15583
15584
15585
15586
15587
15588
15589
15590
15591
15592
15593
15594
15595
15596
15597
15598
15599
15600
15601
15602
15603
15604
15605
15606
15607
15608
15609
15610
15611
15612
15613
15614
15615
15616
15617
15618
15619
15620
15621
15622
15623
15624
15625
15626
15627
15628
15629
15630
15631
15632
15633
15634
15635
15636
15637
15638
15639
15640
15641
15642
15643
15644
15645
15646
15647
15648
15649
15650
15651
15652
15653
15654
15655
15656
15657
15658
15659
15660
15661
15662
15663
15664
15665
15666
15667
15668
15669
15670
15671
15672
15673
15674
15675
15676
15677
15678
15679
15680
15681
15682
15683
15684
15685
15686
15687
15688
15689
15690
15691
15692
15693
15694
15695
15696
15697
15698
15699
15700
15701
15702
15703
15704
15705
15706
15707
15708
15709
15710
15711
15712
15713
15714
15715
15716
15717
15718
15719
15720
15721
15722
15723
15724
15725
15726
15727
15728
15729
15730
15731
15732
15733
15734
15735
15736
15737
15738
15739
15740
15741
15742
15743
15744
15745
15746
15747
15748
15749
15750
15751
15752
15753
15754
15755
15756
15757
15758
15759
15760
15761
15762
15763
15764
15765
15766
15767
15768
15769
15770
15771
15772
15773
15774
15775
15776
15777
15778
15779
15780
15781
15782
15783
15784
15785
15786
15787
15788
15789
15790
15791
15792
15793
15794
15795
15796
15797
15798
15799
15800
15801
15802
15803
15804
15805
15806
15807
15808
15809
15810
15811
15812
15813
15814
15815
15816
15817
15818
15819
15820
15821
15822
15823
15824
15825
15826
15827
15828
15829
15830
15831
15832
15833
15834
15835
15836
15837
15838
15839
15840
15841
15842
15843
15844
15845
15846
15847
15848
15849
15850
15851
15852
15853
15854
15855
15856
15857
15858
15859
15860
15861
15862
15863
15864
15865
15866
15867
15868
15869
15870
15871
15872
15873
15874
15875
15876
15877
15878
15879
15880
15881
15882
15883
15884
15885
15886
15887
15888
15889
15890
15891
15892
15893
15894
15895
15896
15897
15898
15899
15900
15901
15902
15903
15904
15905
15906
15907
15908
15909
15910
15911
15912
15913
15914
15915
15916
15917
15918
15919
15920
15921
15922
15923
15924
15925
15926
15927
15928
15929
15930
15931
15932
15933
15934
15935
15936
15937
15938
15939
15940
15941
15942
15943
15944
15945
15946
15947
15948
15949
15950
15951
15952
15953
15954
15955
15956
15957
15958
15959
15960
15961
15962
15963
15964
15965
15966
15967
15968
15969
15970
15971
15972
15973
15974
15975
15976
15977
15978
15979
15980
15981
15982
15983
15984
15985
15986
15987
15988
15989
15990
15991
15992
15993
15994
15995
15996
15997
15998
15999
16000
16001
16002
16003
16004
16005
16006
16007
16008
16009
16010
16011
16012
16013
16014
16015
16016
16017
16018
16019
16020
16021
16022
16023
16024
16025
16026
16027
16028
16029
16030
16031
16032
16033
16034
16035
16036
16037
16038
16039
16040
16041
16042
16043
16044
16045
16046
16047
16048
16049
16050
16051
16052
16053
16054
16055
16056
16057
16058
16059
16060
16061
16062
16063
16064
16065
16066
16067
16068
16069
16070
16071
16072
16073
16074
16075
16076
16077
16078
16079
16080
16081
16082
16083
16084
16085
16086
16087
16088
16089
16090
16091
16092
16093
16094
16095
16096
16097
16098
16099
16100
16101
16102
16103
16104
16105
16106
16107
16108
16109
16110
16111
16112
16113
16114
16115
16116
16117
16118
16119
16120
16121
16122
16123
16124
16125
16126
16127
16128
16129
16130
16131
16132
16133
16134
16135
16136
16137
16138
16139
16140
16141
16142
16143
16144
16145
16146
16147
16148
16149
16150
16151
16152
16153
16154
16155
16156
16157
16158
16159
16160
16161
16162
16163
16164
16165
16166
16167
16168
16169
16170
16171
16172
16173
16174
16175
16176
16177
16178
16179
16180
16181
16182
16183
16184
16185
16186
16187
16188
16189
16190
16191
16192
16193
16194
16195
16196
16197
16198
16199
16200
16201
16202
16203
16204
16205
16206
16207
16208
16209
16210
16211
16212
16213
16214
16215
16216
16217
16218
16219
16220
16221
16222
16223
16224
16225
16226
16227
16228
16229
16230
16231
16232
16233
16234
16235
16236
16237
16238
16239
16240
16241
16242
16243
16244
16245
16246
16247
16248
16249
16250
16251
16252
16253
16254
16255
16256
16257
16258
16259
16260
16261
16262
16263
16264
16265
16266
16267
16268
16269
16270
16271
16272
16273
16274
16275
16276
16277
16278
16279
16280
16281
16282
16283
16284
16285
16286
16287
16288
16289
16290
16291
16292
16293
16294
16295
16296
16297
16298
16299
16300
16301
16302
16303
16304
16305
16306
16307
16308
16309
16310
16311
16312
16313
16314
16315
16316
16317
16318
16319
16320
16321
16322
16323
16324
16325
16326
16327
16328
16329
16330
16331
16332
16333
16334
16335
16336
16337
16338
16339
16340
16341
16342
16343
16344
16345
16346
16347
16348
16349
16350
16351
16352
16353
16354
16355
16356
16357
16358
16359
16360
16361
16362
16363
16364
16365
16366
16367
16368
16369
16370
16371
16372
16373
16374
16375
16376
16377
16378
16379
16380
16381
16382
16383
16384
16385
16386
16387
16388
16389
16390
16391
16392
16393
16394
16395
16396
16397
16398
16399
16400
16401
16402
16403
16404
16405
16406
16407
16408
16409
16410
16411
16412
16413
16414
16415
16416
16417
16418
16419
16420
16421
16422
16423
16424
16425
16426
16427
16428
16429
16430
16431
16432
16433
16434
16435
16436
16437
16438
16439
16440
16441
16442
16443
16444
16445
16446
16447
16448
16449
16450
16451
16452
16453
16454
16455
16456
16457
16458
16459
16460
16461
16462
16463
16464
16465
16466
16467
16468
16469
16470
16471
16472
16473
16474
16475
16476
16477
16478
16479
16480
16481
16482
16483
16484
16485
16486
16487
16488
16489
16490
16491
16492
16493
16494
16495
16496
16497
16498
16499
16500
16501
16502
16503
16504
16505
16506
16507
16508
16509
16510
16511
16512
16513
16514
16515
16516
16517
16518
16519
16520
16521
16522
16523
16524
16525
16526
16527
16528
16529
16530
16531
16532
16533
16534
16535
16536
16537
16538
16539
16540
16541
16542
16543
16544
16545
16546
16547
16548
16549
16550
16551
16552
16553
16554
16555
16556
16557
16558
16559
16560
16561
16562
16563
16564
16565
16566
16567
16568
16569
16570
16571
16572
16573
16574
16575
16576
16577
16578
16579
16580
16581
16582
16583
16584
16585
16586
16587
16588
16589
16590
16591
16592
16593
16594
16595
16596
16597
16598
16599
16600
16601
16602
16603
16604
16605
16606
16607
16608
16609
16610
16611
16612
16613
16614
16615
16616
16617
16618
16619
16620
16621
16622
16623
16624
16625
16626
16627
16628
16629
16630
16631
16632
16633
16634
16635
16636
16637
16638
16639
16640
16641
16642
16643
16644
16645
16646
16647
16648
16649
16650
16651
16652
16653
16654
16655
16656
16657
16658
16659
16660
16661
16662
16663
16664
16665
16666
16667
16668
16669
16670
16671
16672
16673
16674
16675
16676
16677
16678
16679
16680
16681
16682
16683
16684
16685
16686
16687
16688
16689
16690
16691
16692
16693
16694
16695
16696
16697
16698
16699
16700
16701
16702
16703
16704
16705
16706
16707
16708
16709
16710
16711
16712
16713
16714
16715
16716
16717
16718
16719
16720
16721
16722
16723
16724
16725
16726
16727
16728
16729
16730
16731
16732
16733
16734
16735
16736
16737
16738
16739
16740
16741
16742
16743
16744
16745
16746
16747
16748
16749
16750
16751
16752
16753
16754
16755
16756
16757
16758
16759
16760
16761
16762
16763
16764
16765
16766
16767
16768
16769
16770
16771
16772
16773
16774
16775
16776
16777
16778
16779
16780
16781
16782
16783
16784
16785
16786
16787
16788
16789
16790
16791
16792
16793
16794
16795
16796
16797
16798
16799
16800
16801
16802
16803
16804
16805
16806
16807
16808
16809
16810
16811
16812
16813
16814
16815
16816
16817
16818
16819
16820
16821
16822
16823
16824
16825
16826
16827
16828
16829
16830
16831
16832
16833
16834
16835
16836
16837
16838
16839
16840
16841
16842
16843
16844
16845
16846
16847
16848
16849
16850
16851
16852
16853
16854
16855
16856
16857
16858
16859
16860
16861
16862
16863
16864
16865
16866
16867
16868
16869
16870
16871
16872
16873
16874
16875
16876
16877
16878
16879
16880
16881
16882
16883
16884
16885
16886
16887
16888
16889
16890
16891
16892
16893
16894
16895
16896
16897
16898
16899
16900
16901
16902
16903
16904
16905
16906
16907
16908
16909
16910
16911
16912
16913
16914
16915
16916
16917
16918
16919
16920
16921
16922
16923
16924
16925
16926
16927
16928
16929
16930
16931
16932
16933
16934
16935
16936
16937
16938
16939
16940
16941
16942
16943
16944
16945
16946
16947
16948
16949
16950
16951
16952
16953
16954
16955
16956
16957
16958
16959
16960
16961
16962
16963
16964
16965
16966
16967
16968
16969
16970
16971
16972
16973
16974
16975
16976
16977
16978
16979
16980
16981
16982
16983
16984
16985
16986
16987
16988
16989
16990
16991
16992
16993
16994
16995
16996
16997
16998
16999
17000
17001
17002
17003
17004
17005
17006
17007
17008
17009
17010
17011
17012
17013
17014
17015
17016
17017
17018
17019
17020
17021
17022
17023
17024
17025
17026
17027
17028
17029
17030
17031
17032
17033
17034
17035
17036
17037
17038
17039
17040
17041
17042
17043
17044
17045
17046
17047
17048
17049
17050
17051
17052
17053
17054
17055
17056
17057
17058
17059
17060
17061
17062
17063
17064
17065
17066
17067
17068
17069
17070
17071
17072
17073
17074
17075
17076
17077
17078
17079
17080
17081
17082
17083
17084
17085
17086
17087
17088
17089
17090
17091
17092
17093
17094
17095
17096
17097
17098
17099
17100
17101
17102
17103
17104
17105
17106
17107
17108
17109
17110
17111
17112
17113
17114
17115
17116
17117
17118
17119
17120
17121
17122
17123
17124
17125
17126
17127
17128
17129
17130
17131
17132
17133
17134
17135
17136
17137
17138
17139
17140
17141
17142
17143
17144
17145
17146
17147
17148
17149
17150
17151
17152
17153
17154
17155
17156
17157
17158
17159
17160
17161
17162
17163
17164
17165
17166
17167
17168
17169
17170
17171
17172
17173
17174
17175
17176
17177
17178
17179
17180
17181
17182
17183
17184
17185
17186
17187
17188
17189
17190
17191
17192
17193
17194
17195
17196
17197
17198
17199
17200
17201
17202
17203
17204
17205
17206
17207
17208
17209
17210
17211
17212
17213
17214
17215
17216
17217
17218
17219
17220
17221
17222
17223
17224
17225
17226
17227
17228
17229
17230

<HTML
><HEAD
><TITLE
>The Bugzilla Guide</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><META
NAME="KEYWORD"
CONTENT="Bugzilla"><META
NAME="KEYWORD"
CONTENT="Guide"><META
NAME="KEYWORD"
CONTENT="installation"><META
NAME="KEYWORD"
CONTENT="FAQ"><META
NAME="KEYWORD"
CONTENT="administration"><META
NAME="KEYWORD"
CONTENT="integration"><META
NAME="KEYWORD"
CONTENT="MySQL"><META
NAME="KEYWORD"
CONTENT="Mozilla"><META
NAME="KEYWORD"
CONTENT="webtools"></HEAD
><BODY
CLASS="BOOK"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="BOOK"
><A
NAME="INDEX"
></A
><DIV
CLASS="TITLEPAGE"
><H1
CLASS="TITLE"
><A
NAME="AEN2"
>The Bugzilla Guide</A
></H1
><H3
CLASS="AUTHOR"
><A
NAME="AEN27"
>Matthew P. Barnson</A
></H3
><DIV
CLASS="AFFILIATION"
><DIV
CLASS="ADDRESS"
><P
CLASS="ADDRESS"
>barnboy@trilobyte.net</P
></DIV
></DIV
><SPAN
CLASS="COLLAB"
><SPAN
CLASS="COLLABNAME"
>Zach Lipton</SPAN
><DIV
CLASS="AFFILIATION"
><DIV
CLASS="ADDRESS"
><P
CLASS="ADDRESS"
>zach AT zachlipton DOT com</P
></DIV
></DIV
><BR></SPAN
><DIV
CLASS="REVHISTORY"
><TABLE
WIDTH="100%"
BORDER="0"
><TR
><TH
ALIGN="LEFT"
VALIGN="TOP"
COLSPAN="3"
><B
>Revision History</B
></TH
></TR
><TR
><TD
ALIGN="LEFT"
>Revision v2.11</TD
><TD
ALIGN="LEFT"
>20 December 2000</TD
><TD
ALIGN="LEFT"
>Revised by: MPB</TD
></TR
><TR
><TD
ALIGN="LEFT"
COLSPAN="3"
>Converted the README, FAQ, and DATABASE information into
	  SGML docbook format.</TD
></TR
><TR
><TD
ALIGN="LEFT"
>Revision 2.11.1</TD
><TD
ALIGN="LEFT"
>06 March 2001</TD
><TD
ALIGN="LEFT"
>Revised by: MPB</TD
></TR
><TR
><TD
ALIGN="LEFT"
COLSPAN="3"
>Took way too long to revise this for 2.12 release. Updated
	  FAQ to use qandaset tags instead of literallayout, cleaned
	  up administration section, added User Guide section,
	  miscellaneous FAQ updates and third-party integration
	  information. From this point on all new tags are lowercase
	  in preparation for the 2.13 release of the Guide in XML
	  format instead of SGML.</TD
></TR
><TR
><TD
ALIGN="LEFT"
>Revision 2.12.0</TD
><TD
ALIGN="LEFT"
>24 April 2001</TD
><TD
ALIGN="LEFT"
>Revised by: MPB</TD
></TR
><TR
><TD
ALIGN="LEFT"
COLSPAN="3"
>Things fixed this release: Elaborated on queryhelp
	  interface, added FAQ regarding moving bugs from one keyword
	  to another, clarified possible problems with the Landfill
	  tutorial, fixed a boatload of typos and unclear sentence
	  structures.  Incorporated the README into the UNIX
	  installation section, and changed the README to indicate the
	  deprecated status.  Things I know need work:  Used
	  "simplelist" a lot, where I should have used "procedure" to
	  tag things.  Need to lowercase all tags to be XML compliant.</TD
></TR
><TR
><TD
ALIGN="LEFT"
>Revision 2.14.0</TD
><TD
ALIGN="LEFT"
>07 August 2001</TD
><TD
ALIGN="LEFT"
>Revised by: MPB</TD
></TR
><TR
><TD
ALIGN="LEFT"
COLSPAN="3"
>Attempted to integrate relevant portions of the UNIX and
	  Windows installation instructions, moved some data from FAQ
	  to Install, removed references to README from text, added
	  Mac OS X install instructions, fixed a bunch
	  of tpyos (Mark Harig), linked text that referenced other
	  parts of the Guide, and nuked the old MySQL permissions
	  section.</TD
></TR
></TABLE
></DIV
><DIV
><DIV
CLASS="ABSTRACT"
><A
NAME="AEN39"
></A
><P
></P
><P
>	This is the documentation for Bugzilla, the Mozilla
	bug-tracking system.
      </P
><P
>	Bugzilla is an enterprise-class set of software utilities
	that, when used together, power issue-tracking for hundreds of
	organizations around the world, tracking millions of bugs.
	While it is easy to use and quite flexible, it is very
	difficult for a novice to install and maintain.  Although we
	have provided step-by-step directions, Bugzilla is not always
	easy to get working.  Please be sure the person responsible
	for installing and maintaining this software is a qualified
	professional on operating system upon which you install
	Bugzilla.
      </P
><P
>	THIS DOCUMENTATION IS MAINTAINED IN DOCBOOK 4.1 SGML FORMAT.
	IF YOU WISH TO MAKE CORRECTIONS, PLEASE MAKE THEM IN PLAIN
	TEXT OR SGML DIFFS AGAINST THE SOURCE.  I CANNOT ACCEPT
	ADDITIONS TO THE GUIDE WRITTEN IN HTML!
      </P
><P
></P
></DIV
></DIV
><HR></DIV
><DIV
CLASS="TOC"
><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>1. <A
HREF="#ABOUT"
>About This Guide</A
></DT
><DD
><DL
><DT
>1.1. <A
HREF="#ABOUTTHISGUIDE"
>Purpose and Scope of this Guide</A
></DT
><DT
>1.2. <A
HREF="#COPYRIGHT"
>Copyright Information</A
></DT
><DT
>1.3. <A
HREF="#DISCLAIMER"
>Disclaimer</A
></DT
><DT
>1.4. <A
HREF="#NEWVERSIONS"
>New Versions</A
></DT
><DT
>1.5. <A
HREF="#CREDITS"
>Credits</A
></DT
><DT
>1.6. <A
HREF="#CONTRIBUTORS"
>Contributors</A
></DT
><DT
>1.7. <A
HREF="#FEEDBACK"
>Feedback</A
></DT
><DT
>1.8. <A
HREF="#TRANSLATIONS"
>Translations</A
></DT
><DT
>1.9. <A
HREF="#CONVENTIONS"
>Document Conventions</A
></DT
></DL
></DD
><DT
>2. <A
HREF="#USING"
>Using Bugzilla</A
></DT
><DD
><DL
><DT
>2.1. <A
HREF="#WHATIS"
>What is Bugzilla?</A
></DT
><DT
>2.2. <A
HREF="#WHY"
>Why Should We Use Bugzilla?</A
></DT
><DT
>2.3. <A
HREF="#HOW"
>How do I use Bugzilla?</A
></DT
><DD
><DL
><DT
>2.3.1. <A
HREF="#MYACCOUNT"
>Create a Bugzilla Account</A
></DT
><DT
>2.3.2. <A
HREF="#QUERY"
>The Bugzilla Query Page</A
></DT
><DT
>2.3.3. <A
HREF="#BUGREPORTS"
>Creating and Managing Bug Reports</A
></DT
><DD
><DL
><DT
>2.3.3.1. <A
HREF="#BUG_WRITING"
>Writing a Great Bug Report</A
></DT
><DT
>2.3.3.2. <A
HREF="#BUG_MANAGE"
>Managing your Bug Reports</A
></DT
></DL
></DD
></DL
></DD
><DT
>2.4. <A
HREF="#INIT4ME"
>Where can I find my user preferences?</A
></DT
><DD
><DL
><DT
>2.4.1. <A
HREF="#ACCOUNTSETTINGS"
>Account Settings</A
></DT
><DT
>2.4.2. <A
HREF="#EMAILSETTINGS"
>Email Settings</A
></DT
><DD
><DL
><DT
>2.4.2.1. <A
HREF="#NOTIFICATION"
>Email Notification</A
></DT
><DT
>2.4.2.2. <A
HREF="#NEWEMAILTECH"
>New Email Technology</A
></DT
><DT
>2.4.2.3. <A
HREF="#WATCHSETTINGS"
>"Watching" Users</A
></DT
></DL
></DD
><DT
>2.4.3. <A
HREF="#FOOTERSETTINGS"
>Page Footer</A
></DT
><DT
>2.4.4. <A
HREF="#PERMISSIONSETTINGS"
>Permissions</A
></DT
></DL
></DD
><DT
>2.5. <A
HREF="#USINGBZ-CONC"
>Using Bugzilla-Conclusion</A
></DT
></DL
></DD
><DT
>3. <A
HREF="#INSTALLATION"
>Installation</A
></DT
><DD
><DL
><DT
>3.1. <A
HREF="#ERRATA"
>ERRATA</A
></DT
><DT
>3.2. <A
HREF="#STEPBYSTEP"
>Step-by-step Install</A
></DT
><DD
><DL
><DT
>3.2.1. <A
HREF="#AEN509"
>Introduction</A
></DT
><DT
>3.2.2. <A
HREF="#AEN515"
>Installing the Prerequisites</A
></DT
><DT
>3.2.3. <A
HREF="#INSTALL-MYSQL"
>Installing MySQL Database</A
></DT
><DT
>3.2.4. <A
HREF="#INSTALL-PERL"
>Perl (5.004 or greater)</A
></DT
><DT
>3.2.5. <A
HREF="#AEN602"
>DBI Perl Module</A
></DT
><DT
>3.2.6. <A
HREF="#AEN640"
>Data::Dumper Perl Module</A
></DT
><DT
>3.2.7. <A
HREF="#AEN645"
>MySQL related Perl Module Collection</A
></DT
><DT
>3.2.8. <A
HREF="#AEN654"
>TimeDate Perl Module Collection</A
></DT
><DT
>3.2.9. <A
HREF="#AEN658"
>GD Perl Module (1.8.3)</A
></DT
><DT
>3.2.10. <A
HREF="#AEN667"
>Chart::Base Perl Module (0.99c)</A
></DT
><DT
>3.2.11. <A
HREF="#AEN671"
>DB_File Perl Module</A
></DT
><DT
>3.2.12. <A
HREF="#AEN674"
>HTTP Server</A
></DT
><DT
>3.2.13. <A
HREF="#AEN692"
>Installing the Bugzilla Files</A
></DT
><DT
>3.2.14. <A
HREF="#AEN721"
>Setting Up the MySQL Database</A
></DT
><DT
>3.2.15. <A
HREF="#AEN768"
>Tweaking <TT
CLASS="FILENAME"
>localconfig</TT
></A
></DT
><DT
>3.2.16. <A
HREF="#AEN806"
>Setting Up Maintainers Manually (Optional)</A
></DT
><DT
>3.2.17. <A
HREF="#AEN817"
>The Whining Cron (Optional)</A
></DT
><DT
>3.2.18. <A
HREF="#AEN827"
>Bug Graphs (Optional)</A
></DT
><DT
>3.2.19. <A
HREF="#AEN839"
>Securing MySQL</A
></DT
></DL
></DD
><DT
>3.3. <A
HREF="#OSX"
>Mac OS X Installation Notes</A
></DT
><DT
>3.4. <A
HREF="#BSDINSTALL"
>BSD Installation Notes</A
></DT
><DT
>3.5. <A
HREF="#GENINSTALL"
>Installation General Notes</A
></DT
><DD
><DL
><DT
>3.5.1. <A
HREF="#AEN941"
>Modifying Your Running System</A
></DT
><DT
>3.5.2. <A
HREF="#AEN948"
>Upgrading From Previous Versions</A
></DT
><DT
>3.5.3. <A
HREF="#HTACCESS"
><TT
CLASS="FILENAME"
>.htaccess</TT
> files and security</A
></DT
><DT
>3.5.4. <A
HREF="#MOD_THROTTLE"
><TT
CLASS="FILENAME"
>mod_throttle</TT
> and Security</A
></DT
><DT
>3.5.5. <A
HREF="#CONTENT_TYPE"
>Preventing untrusted Bugzilla content from executing malicious Javascript code</A
></DT
><DT
>3.5.6. <A
HREF="#UNIXHISTORY"
>UNIX Installation Instructions History</A
></DT
></DL
></DD
><DT
>3.6. <A
HREF="#WIN32"
>Win32 Installation Notes</A
></DT
><DD
><DL
><DT
>3.6.1. <A
HREF="#WININSTALL"
>Win32 Installation: Step-by-step</A
></DT
><DT
>3.6.2. <A
HREF="#ADDLWINTIPS"
>Additional Windows Tips</A
></DT
><DT
>3.6.3. <A
HREF="#BZLDAP"
>Bugzilla LDAP Integration</A
></DT
></DL
></DD
></DL
></DD
><DT
>4. <A
HREF="#ADMINISTRATION"
>Administering Bugzilla</A
></DT
><DD
><DL
><DT
>4.1. <A
HREF="#POSTINSTALL-CHECK"
>Post-Installation Checklist</A
></DT
><DT
>4.2. <A
HREF="#USERADMIN"
>User Administration</A
></DT
><DD
><DL
><DT
>4.2.1. <A
HREF="#DEFAULTUSER"
>Creating the Default User</A
></DT
><DT
>4.2.2. <A
HREF="#MANAGEUSERS"
>Managing Other Users</A
></DT
><DD
><DL
><DT
>4.2.2.1. <A
HREF="#LOGIN"
>Logging In</A
></DT
><DT
>4.2.2.2. <A
HREF="#CREATENEWUSERS"
>Creating new users</A
></DT
><DT
>4.2.2.3. <A
HREF="#DISABLEUSERS"
>Disabling Users</A
></DT
><DT
>4.2.2.4. <A
HREF="#MODIFYUSERS"
>Modifying Users</A
></DT
></DL
></DD
></DL
></DD
><DT
>4.3. <A
HREF="#PROGRAMADMIN"
>Product, Component, Milestone, and Version
      Administration</A
></DT
><DD
><DL
><DT
>4.3.1. <A
HREF="#PRODUCTS"
>Products</A
></DT
><DT
>4.3.2. <A
HREF="#COMPONENTS"
>Components</A
></DT
><DT
>4.3.3. <A
HREF="#VERSIONS"
>Versions</A
></DT
><DT
>4.3.4. <A
HREF="#MILESTONES"
>Milestones</A
></DT
><DT
>4.3.5. <A
HREF="#VOTING"
>Voting</A
></DT
><DT
>4.3.6. <A
HREF="#GROUPS"
>Groups and Group Security</A
></DT
></DL
></DD
><DT
>4.4. <A
HREF="#SECURITY"
>Bugzilla Security</A
></DT
></DL
></DD
><DT
>5. <A
HREF="#INTEGRATION"
>Integrating Bugzilla with Third-Party Tools</A
></DT
><DD
><DL
><DT
>5.1. <A
HREF="#BONSAI"
>Bonsai</A
></DT
><DT
>5.2. <A
HREF="#CVS"
>CVS</A
></DT
><DT
>5.3. <A
HREF="#SCM"
>Perforce SCM</A
></DT
><DT
>5.4. <A
HREF="#TINDERBOX"
>Tinderbox/Tinderbox2</A
></DT
></DL
></DD
><DT
>6. <A
HREF="#FUTURE"
>The Future of Bugzilla</A
></DT
><DT
>7. <A
HREF="#VARIANTS"
>Bugzilla Variants and Competitors</A
></DT
><DD
><DL
><DT
>7.1. <A
HREF="#RHBUGZILLA"
>Red Hat Bugzilla</A
></DT
><DT
>7.2. <A
HREF="#VARIANT_FENRIS"
>Loki Bugzilla (Fenris)</A
></DT
><DT
>7.3. <A
HREF="#VARIANT_ISSUEZILLA"
>Issuezilla</A
></DT
><DT
>7.4. <A
HREF="#VARIANT_SCARAB"
>Scarab</A
></DT
><DT
>7.5. <A
HREF="#VARIANT_PERFORCE"
>Perforce SCM</A
></DT
><DT
>7.6. <A
HREF="#VARIANT_SOURCEFORGE"
>SourceForge</A
></DT
></DL
></DD
><DT
>A. <A
HREF="#FAQ"
>The Bugzilla FAQ</A
></DT
><DT
>B. <A
HREF="#DOWNLOADLINKS"
>Software Download Links</A
></DT
><DT
>C. <A
HREF="#DATABASE"
>The Bugzilla Database</A
></DT
><DD
><DL
><DT
>C.1. <A
HREF="#DBSCHEMA"
>Database Schema Chart</A
></DT
><DT
>C.2. <A
HREF="#DBDOC"
>MySQL Bugzilla Database Introduction</A
></DT
><DD
><DL
><DT
>C.2.1. <A
HREF="#AEN2331"
>Bugzilla Database Basics</A
></DT
><DD
><DL
><DT
>C.2.1.1. <A
HREF="#AEN2360"
>Bugzilla Database Tables</A
></DT
></DL
></DD
></DL
></DD
><DT
>C.3. <A
HREF="#GRANTTABLES"
>MySQL Permissions &#38; Grant Tables</A
></DT
></DL
></DD
><DT
>D. <A
HREF="#PATCHES"
>Useful Patches and Utilities for Bugzilla</A
></DT
><DD
><DL
><DT
>D.1. <A
HREF="#REWRITE"
>Apache <TT
CLASS="FILENAME"
>mod_rewrite</TT
> magic</A
></DT
><DT
>D.2. <A
HREF="#SETPERL"
>The setperl.csh Utility</A
></DT
><DT
>D.3. <A
HREF="#CMDLINE"
>Command-line Bugzilla Queries</A
></DT
><DT
>D.4. <A
HREF="#QUICKSEARCH"
>The Quicksearch Utility</A
></DT
><DT
>D.5. <A
HREF="#BZHACKING"
>Hacking Bugzilla</A
></DT
></DL
></DD
><DT
>E. <A
HREF="#GFDL"
>GNU Free Documentation License</A
></DT
><DD
><DL
><DT
>0. <A
HREF="#GFDL_0"
>PREAMBLE</A
></DT
><DT
>1. <A
HREF="#GFDL_1"
>APPLICABILITY AND DEFINITIONS</A
></DT
><DT
>2. <A
HREF="#GFDL_2"
>VERBATIM COPYING</A
></DT
><DT
>3. <A
HREF="#GFDL_3"
>COPYING IN QUANTITY</A
></DT
><DT
>4. <A
HREF="#GFDL_4"
>MODIFICATIONS</A
></DT
><DT
>5. <A
HREF="#GFDL_5"
>COMBINING DOCUMENTS</A
></DT
><DT
>6. <A
HREF="#GFDL_6"
>COLLECTIONS OF DOCUMENTS</A
></DT
><DT
>7. <A
HREF="#GFDL_7"
>AGGREGATION WITH INDEPENDENT WORKS</A
></DT
><DT
>8. <A
HREF="#GFDL_8"
>TRANSLATION</A
></DT
><DT
>9. <A
HREF="#GFDL_9"
>TERMINATION</A
></DT
><DT
>10. <A
HREF="#GFDL_10"
>FUTURE REVISIONS OF THIS LICENSE</A
></DT
><DT
><A
HREF="#GFDL_HOWTO"
>How to use this License for your documents</A
></DT
></DL
></DD
><DT
><A
HREF="#GLOSSARY"
>Glossary</A
></DT
></DL
></DIV
><DIV
CLASS="LOT"
><DL
CLASS="LOT"
><DT
><B
>List of Examples</B
></DT
><DT
>2-1. <A
HREF="#AEN307"
>Some Famous Software Versions</A
></DT
><DT
>2-2. <A
HREF="#AEN317"
>Mozilla's Bugzilla Components</A
></DT
><DT
>3-1. <A
HREF="#AEN708"
>Setting up bonsaitools symlink</A
></DT
><DT
>3-2. <A
HREF="#AEN799"
>Running checksetup.pl as the web user</A
></DT
><DT
>3-3. <A
HREF="#AEN1038"
>Installing ActivePerl ppd Modules on Microsoft Windows</A
></DT
><DT
>3-4. <A
HREF="#AEN1224"
>Removing encrypt() for Windows NT Bugzilla version
	      2.12 or earlier</A
></DT
><DT
>4-1. <A
HREF="#AEN1461"
>Creating some Components</A
></DT
><DT
>4-2. <A
HREF="#AEN1490"
>Common Use of Versions</A
></DT
><DT
>4-3. <A
HREF="#AEN1494"
>A Different Use of Versions</A
></DT
><DT
>4-4. <A
HREF="#AEN1522"
>Using SortKey with Target Milestone</A
></DT
><DT
>4-5. <A
HREF="#AEN1558"
>When to Use Group Security</A
></DT
><DT
>4-6. <A
HREF="#AEN1575"
>Creating a New Group</A
></DT
><DT
>4-7. <A
HREF="#AEN1592"
>Bugzilla Groups</A
></DT
><DT
>D-1. <A
HREF="#AEN2439"
>Using Setperl to set your perl path</A
></DT
><DT
>1. <A
HREF="#AEN2685"
>A Sample Product</A
></DT
></DL
></DIV
><DIV
CLASS="CHAPTER"
><HR><H1
><A
NAME="ABOUT"
>Chapter 1. About This Guide</A
></H1
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="ABOUTTHISGUIDE"
>1.1. Purpose and Scope of this Guide</A
></H1
><P
>      This document was started on September 17, 2000 by Matthew P.
      Barnson after a great deal of procrastination updating the
      Bugzilla FAQ, which I left untouched for nearly half a year.
      After numerous complete rewrites and reformatting, it is the
      document you see today.
    </P
><P
>      Bugzilla is simply the best piece of bug-tracking software the
      world has ever seen.  This document is intended to be the
      comprehensive guide to  the installation, administration,
      maintenance, and use of the Bugzilla bug-tracking system.
    </P
><P
>      This release of the Bugzilla Guide is the
      <EM
>2.14</EM
> release. It is so named that it
      may match the current version of Bugzilla. The numbering
      tradition stems from that used for many free software projects,
      in which <EM
>even-numbered</EM
> point releases (1.2,
      1.14, etc.) are considered "stable releases", intended for
      public consumption; on the other  hand,
      <EM
>odd-numbered</EM
> point releases (1.3, 2.09,
      etc.) are considered unstable <EM
>development</EM
>
      releases intended for advanced users, systems administrators,
      developers, and those who enjoy a lot of pain. 
    </P
><P
>      Newer revisions of the Bugzilla Guide follow the numbering
      conventions of the main-tree Bugzilla releases, available at
      <A
HREF="http://www.mozilla.org/projects/bugzilla"
TARGET="_top"
>http://www.mozilla.org/projects/bugzilla</A
>.  Intermediate releases will have
      a minor revision number following a period.  The current version
      of Bugzilla, as of this writing (August 10, 2001) is 2.14; if
      something were seriously wrong with that edition of the Guide,
      subsequent releases would receive an additional dotted-decimal
      digit to indicate the update (2.14.1, 2.14.2, etc.).
      Got it?  Good.
    </P
><P
>      I wrote this in response to the enormous demand for decent
      Bugzilla documentation. I have incorporated instructions from
      the Bugzilla README, Frequently Asked Questions, Database Schema
      Document, and various mailing lists to create it. Chances are,
      there are glaring errors in this documentation; please contact
      <TT
CLASS="EMAIL"
>&#60;<A
HREF="mailto:barnboy@trilobyte.net"
>barnboy@trilobyte.net</A
>&#62;</TT
> to correct them.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="COPYRIGHT"
>1.2. Copyright Information</A
></H1
><A
NAME="AEN70"
></A
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="BLOCKQUOTE"
><TR
><TD
WIDTH="10%"
VALIGN="TOP"
>&nbsp;</TD
><TD
WIDTH="80%"
VALIGN="TOP"
><P
>	Permission is granted to copy, distribute and/or modify this
	document under the terms of the GNU Free Documentation
	License, Version 1.1 or any later version published  by the
	Free Software Foundation; with no Invariant Sections, no
	Front-Cover Texts, and  with no Back-Cover Texts.  A copy of
	the license is included in the section entitled  "GNU Free
	Documentation LIcense".
      </P
></TD
><TD
WIDTH="10%"
VALIGN="TOP"
>&nbsp;</TD
></TR
><TR
><TD
COLSPAN="2"
ALIGN="RIGHT"
VALIGN="TOP"
>--<SPAN
CLASS="ATTRIBUTION"
>Copyright (c) 2000-2001 Matthew P. Barnson</SPAN
></TD
><TD
WIDTH="10%"
>&nbsp;</TD
></TR
></TABLE
><P
>      If you have any questions regarding this document, its
      copyright, or publishing this document in non-electronic form,
      please contact Matthew P. Barnson. 
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="DISCLAIMER"
>1.3. Disclaimer</A
></H1
><P
>      No liability for the contents of this document can be accepted.
      Use the concepts, examples, and other content at your own risk.
      As this is a new edition of this document, there may be errors
      and inaccuracies that may damage your system.  Use of this
      document may cause your girlfriend to leave you, your cats to
      pee on your furniture and clothing, your computer to cease
      functioning, your boss to fire you, and global thermonuclear
      war.  Proceed with caution.
    </P
><P
>      All copyrights are held by their respective owners, unless
      specifically noted otherwise.  Use of a term in this document
      should not be regarded as affecting the validity of any
      trademark or service mark.
    </P
><P
>      Naming of particular products or brands should not be seen as
      endorsements, with the exception of the term "GNU/Linux".  I
      wholeheartedly endorse the use of GNU/Linux in every situation
      where it is appropriate.  It is an extremely versatile, stable,
      and robust operating system that offers an ideal operating
      environment for Bugzilla.
    </P
><P
>      You are strongly recommended to make a backup of your system
      before installing Bugzilla and at regular intervals thereafter.
      Heaven knows it's saved my bacon time after time; if you
      implement any suggestion in  this Guide, implement this one!
    </P
><P
>      Although the Bugzilla development team has taken great care to
      ensure that all easily-exploitable bugs or options are
      documented or fixed in the code, security holes surely exist.
      Great care should be taken both in the installation and usage of
      this software. Carefully consider the implications of installing
      other network services with Bugzilla.  The Bugzilla development
      team members, Netscape Communications, America Online Inc., and
      any affiliated developers or sponsors assume no liability for
      your use of this product.  You have the source code to this
      product, and are responsible for auditing it yourself to insure
      your security needs are met.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="NEWVERSIONS"
>1.4. New Versions</A
></H1
><P
>      This is the 2.14 version of The Bugzilla Guide.  If you are
      reading this from any source other than those below, please
      check one of these mirrors to make sure you are reading an
      up-to-date version of the Guide.
    </P
><P
>      This document can be found in the following places:
    </P
><P
>      <P
></P
><UL
><LI
><P
>	    <A
HREF="http://www.trilobyte.net/barnsons/"
TARGET="_top"
>TriloBYTE</A
>
	  </P
></LI
><LI
><P
>	    <A
HREF="http://www.mozilla.org/projects/bugzilla/"
TARGET="_top"
>Mozilla.org</A
>
	  </P
></LI
><LI
><P
>	    <A
HREF="http://www.linuxdoc.org/"
TARGET="_top"
>The Linux
	      Documentation Project</A
>
	  </P
></LI
></UL
>
    </P
><P
>      The latest version of this document can be checked out via CVS.
	Please follow the instructions available at <A
HREF="http://www.mozilla.org/cvs.html"
TARGET="_top"
>the Mozilla CVS page</A
>, and check out the mozilla/webtools/bugzilla/docs/ branch.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="CREDITS"
>1.5. Credits</A
></H1
><P
>      The people listed below have made enormous contributions to the
      creation of this Guide, through their dedicated hacking efforts,
      numerous e-mail and IRC support sessions, and overall excellent
      contribution to the Bugzilla community:
    </P
><P
>      <A
HREF="mailto://terry@mozilla.org"
TARGET="_top"
>Terry Weissman</A
>
      for initially writing Bugzilla and creating the
      README upon which the UNIX installation documentation is largely based.
    </P
><P
>      <A
HREF="mailto://tara@tequilarista.org"
TARGET="_top"
>Tara
	Hernandez</A
>  for keeping Bugzilla development going
      strong after Terry left Mozilla.org
    </P
><P
>      <A
HREF="mailto://dkl@redhat.com"
TARGET="_top"
>Dave Lawrence</A
> for
      providing insight into the key differences between Red Hat's
      customized Bugzilla, and being largely responsible for the "Red
      Hat Bugzilla" appendix
    </P
><P
>      <A
HREF="mailto://endico@mozilla.org"
TARGET="_top"
>Dawn Endico</A
> for
      being a hacker extraordinaire and putting up with my incessant
      questions and arguments on irc.mozilla.org in #mozwebtools
    </P
><P
>      Last but not least, all the members of the <A
HREF="news://news.mozilla.org/netscape/public/mozilla/webtools"
TARGET="_top"
> netscape.public.mozilla.webtools</A
> newsgroup.  Without your discussions, insight, suggestions, and patches, this could never have happened.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="CONTRIBUTORS"
>1.6. Contributors</A
></H1
><P
>      Thanks go to these people for significant contributions to this
      documentation (in no particular order):
    </P
><P
>      Andrew Pearson, Spencer Smith, Eric Hanson, Kevin Brannen, Ron
      Teitelbaum, Jacob Steenhagen, Joe Robins
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="FEEDBACK"
>1.7. Feedback</A
></H1
><P
>      I welcome feedback on this document.  Without your submissions
      and input, this Guide cannot continue to exist.  Please mail
      additions, comments, criticisms, etc. to
      <TT
CLASS="EMAIL"
>&#60;<A
HREF="mailto:barnboy@trilobyte.net"
>barnboy@trilobyte.net</A
>&#62;</TT
>.  Please send flames to
      <TT
CLASS="EMAIL"
>&#60;<A
HREF="mailto:devnull@localhost"
>devnull@localhost</A
>&#62;</TT
>
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="TRANSLATIONS"
>1.8. Translations</A
></H1
><P
>      The Bugzilla Guide needs translators! Please volunteer your
      translation into the language of your choice. If you will
      translate this Guide, please notify the members of the
      mozilla-webtools mailing list at
      <TT
CLASS="EMAIL"
>&#60;<A
HREF="mailto:mozilla-webtools@mozilla.org"
>mozilla-webtools@mozilla.org</A
>&#62;</TT
>, and arrange with
      Matt Barnson to check it into CVS.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="CONVENTIONS"
>1.9. Document Conventions</A
></H1
><P
>    This document uses the following conventions
  </P
><DIV
CLASS="INFORMALTABLE"
><A
NAME="AEN129"
></A
><P
></P
><TABLE
BORDER="0"
CLASS="CALSTABLE"
><THEAD
><TR
><TH
ALIGN="LEFT"
VALIGN="TOP"
>Descriptions</TH
><TH
ALIGN="LEFT"
VALIGN="TOP"
>Appearance</TH
></TR
></THEAD
><TBODY
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Warnings</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><DIV
CLASS="CAUTION"
><P
></P
><TABLE
CLASS="CAUTION"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/caution.gif"
HSPACE="5"
ALT="Caution"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Warnings.</P
></TD
></TR
></TABLE
></DIV
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Hint</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Hint.</P
></TD
></TR
></TABLE
></DIV
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Notes</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Note.</P
></TD
></TR
></TABLE
></DIV
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Information requiring special attention</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Warning.</P
></TD
></TR
></TABLE
></DIV
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>File Names</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><TT
CLASS="FILENAME"
>file.extension</TT
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Directory Names</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><TT
CLASS="FILENAME"
>directory</TT
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Commands to be typed</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><B
CLASS="COMMAND"
>command</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Applications Names</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><SPAN
CLASS="APPLICATION"
>application</SPAN
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
><I
CLASS="FOREIGNPHRASE"
>Prompt</I
> of users command under bash shell</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
>bash$</TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
><I
CLASS="FOREIGNPHRASE"
>Prompt</I
> of root users command under bash shell</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
>bash#</TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
><I
CLASS="FOREIGNPHRASE"
>Prompt</I
> of user command under tcsh shell</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
>tcsh$</TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Environment Variables</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><TT
CLASS="ENVAR"
>VARIABLE</TT
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Emphasized word</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><EM
>word</EM
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Code Example</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
><TT
CLASS="SGMLTAG"
>&#60;para&#62;</TT
>Beginning and end of paragraph<TT
CLASS="SGMLTAG"
>&#60;/para&#62;</TT
></PRE
></FONT
></TD
></TR
></TABLE
></TD
></TR
></TBODY
></TABLE
><P
></P
></DIV
></DIV
></DIV
><DIV
CLASS="CHAPTER"
><HR><H1
><A
NAME="USING"
>Chapter 2. Using Bugzilla</A
></H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>What, Why, How, &#38; Where?</I
></P
></I
></TD
></TR
></TABLE
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="WHATIS"
>2.1. What is Bugzilla?</A
></H1
><P
>      Bugzilla is one example of a class of programs called "Defect
Tracking Systems", or, more commonly, "Bug-Tracking Systems".  Defect
Tracking Systems allow individual or groups of developers to keep
track of outstanding bugs in their product effectively. Bugzilla was
originally written by Terry Weissman in a programming language called
"TCL", to replace a crappy bug-tracking database used internally for
Netscape Communications.  Terry later ported Bugzilla to Perl from
TCL, and in Perl it remains to this day. Most commercial
defect-tracking software vendors at the time charged enormous
licensing fees, and Bugzilla quickly became a favorite of the
open-source crowd (with its genesis in the open-source browser
project, Mozilla).  It is now the de-facto standard defect-tracking
system against which all others are measured.
    </P
><P
>      Bugzilla has matured immensely, and now boasts many advanced features.  These include:
      <P
></P
><UL
><LI
><P
>	    integrated, product-based granular security schema
	  </P
></LI
><LI
><P
>	    inter-bug dependencies and dependency graphing
	  </P
></LI
><LI
><P
>	    advanced reporting capabilities
	  </P
></LI
><LI
><P
>	    a robust, stable RDBMS back-end
	  </P
></LI
><LI
><P
>	    extensive configurability
	  </P
></LI
><LI
><P
>	    a very well-understood and well-thought-out natural bug resolution protocol
	  </P
></LI
><LI
><P
>	    email, XML, console, and HTTP APIs
	  </P
></LI
><LI
><P
>	    available integration with automated software
	    configuration management systems, including Perforce and
	    CVS (through the Bugzilla email interface and
	    checkin/checkout scripts)
	  </P
></LI
><LI
><P
>	    too many more features to list
	  </P
></LI
></UL
>
    </P
><P
>      Despite its current robustness and popularity, Bugzilla faces
      some near-term challenges, such as reliance on a single
      database, a lack of abstraction of the user interface and
      program logic, verbose email bug notifications, a powerful but
      daunting query interface, little reporting configurability,
      problems with extremely large queries, some unsupportable bug
      resolution options, little internationalization (although non-US
      character sets are accepted for comments), and dependence on
      some nonstandard libraries.
    </P
><P
>      Some recent headway has been made on the query front, however.
      If you are using the latest version of Bugzilla, you should see
      a <SPAN
CLASS="QUOTE"
>"simple search"</SPAN
> form on the default front page of
      your Bugzilla install.  Type in two or three search terms and
      you should pull up some relevant information.  This is also
      available as "queryhelp.cgi".
    </P
><P
>      Despite these small problems, Bugzilla is very hard to beat.  It
      is under <EM
>very</EM
> active development to address
      the current issues, and continually gains new features.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="WHY"
>2.2. Why Should We Use Bugzilla?</A
></H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>No, Who's on first...</I
></P
></I
></TD
></TR
></TABLE
><P
>      For many years, defect-tracking software has remained
      principally the domain of large software development houses.
      Even then, most shops never bothered with bug-tracking software,
      and instead simply relied on shared lists and email to monitor
      the status of defects.  This procedure is error-prone and tends
      to cause those bugs judged least significant by developers to be
      dropped or ignored.
    </P
><P
>      These days, many companies are finding that integrated
      defect-tracking systems reduce downtime, increase productivity,
      and raise customer  satisfaction with their systems.  Along with
      full disclosure, an open bug-tracker allows manufacturers to
      keep in touch with their clients and resellers, to communicate
      about problems effectively throughout the data management chain.
      Many corporations have also discovered that defect-tracking
      helps reduce costs by providing IT support accountability,
      telephone support knowledge bases, and a common, well-understood
      system for accounting for unusual system or software issues.
    </P
><P
>      But why should <EM
>you</EM
> use Bugzilla?
    </P
><P
>      Bugzilla is very adaptable to various situations.  Known uses
      currently include IT support queues, Systems Administration
      deployment management, chip design and development problem
      tracking (both pre-and-post fabrication), and software and
      hardware bug tracking for luminaries such as Redhat, Loki
      software, Linux-Mandrake, and VA Systems.  Combined with systems
      such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a
      powerful, easy-to-use  solution to configuration management and
      replication problems
    </P
><P
>      Bugzilla can dramatically increase the productivity and
      accountability of individual employees by providing a documented
      workflow and positive feedback for good performance.  How many
      times do you wake up in the morning, remembering that you were
      supposed to do <EM
>something</EM
> today, but you
      just can't quite remember?  Put it in Bugzilla, and you have a
      record of it from which you can extrapolate milestones, predict
      product versions for integration, and by using Bugzilla's e-mail
      integration features be able to follow the discussion trail that
      led to critical decisions.
    </P
><P
>      Ultimately, Bugzilla puts the power in your hands to improve
      your value to your employer or business while providing a usable
      framework for your natural attention to detail and knowledge
      store to flourish.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="HOW"
>2.3. How do I use Bugzilla?</A
></H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>Hey!  I'm Woody!  Howdy, Howdy, Howdy!</I
></P
></I
></TD
></TR
></TABLE
><P
>      Bugzilla is a large, complex system.  Describing how to use it
      requires some time.  If you are only interested in installing or
      administering a Bugzilla installation, please consult the
      Installing and Administering Bugzilla portions of this Guide.
      This section is principally aimed towards developing end-user
      mastery of Bugzilla, so you may fully enjoy the benefits
      afforded by using this reliable open-source bug-tracking
      software.
    </P
><P
>      Throughout this portion of the Guide, we will refer to user
      account options available at the Bugzilla test installation,
      <A
HREF="http://landfill.tequilarista.org/"
TARGET="_top"
>	landfill.tequilarista.org</A
>.
      <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  Some people have run into difficulties completing this
	  tutorial.  If you run into problems, please check the
	  updated online documentation available at <A
HREF="http://www.trilobyte.net/barnsons/"
TARGET="_top"
>http://www.trilobyte.net/barnsons</A
>. If you're still stumped, please subscribe to the newsgroup and provide details of exactly what's stumping you!  If enough people complain, I'll have to fix it in the next version of this Guide.  You can subscribe to the newsgroup at <A
HREF="news://news.mozilla.org/netscape.public.mozilla.webtools"
TARGET="_top"
> news://news.mozilla.org/netscape.public.mozilla.webtools</A
>
	</P
></TD
></TR
></TABLE
></DIV
> Although Landfill serves as a great introduction to
      Bugzilla, it does not offer all the options you would have as a
      user on your own installation of Bugzilla, nor can it do more
      than serve as a general introduction to Bugzilla.  Additionally,
      Landfill often runs cutting-edge versions of Bugzilla for
      testing, so some things may work slightly differently than
      mentioned here.
    </P
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="MYACCOUNT"
>2.3.1. Create a Bugzilla Account</A
></H2
><P
>	First things first!  If you want to use Bugzilla, first you
	need to create an account.  Consult with the administrator
	responsible for your installation of Bugzilla for the URL you
	should use to access it. If you're test-driving the end-user
	Bugzilla experience, use this URL: <A
HREF="http://landfill.tequilarista.org/bugzilla-tip/"
TARGET="_top"
> http://landfill.tequilarista.org/bugzilla-tip/</A
>
      </P
><P
></P
><OL
TYPE="1"
><LI
><P
>	    Click the "Open a new Bugzilla account" link.
	  </P
></LI
><LI
><P
>	    Enter your "E-mail address" and "Real Name" (or whatever
	    name you want to call yourself) in the spaces provided,
	    then select the "Create Account" button.
	  </P
></LI
><LI
><P
>	    Within moments, you should receive an email to the address
	    you provided above, which contains your login name
	    (generally the same as the email address), and a password
	    you can use to access your account.  This password is
	    randomly generated, and should be changed at your nearest
	    opportunity (we'll go into how to do it later).
	  </P
></LI
><LI
><P
>	    Click the <SPAN
CLASS="QUOTE"
>"Log In"</SPAN
> link in the yellow area at
	    the bottom of the page in your browser, then enter your
	    <SPAN
CLASS="QUOTE"
>"E-mail address"</SPAN
> and <SPAN
CLASS="QUOTE"
>"Password"</SPAN
>
	    you just received into the spaces provided, and select
	    <SPAN
CLASS="QUOTE"
>"Login"</SPAN
>.
	    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		If you ever forget your password, you can come back to
		this page, enter your <SPAN
CLASS="QUOTE"
>"E-mail address"</SPAN
>,
		then select the <SPAN
CLASS="QUOTE"
>"E-mail me a password"</SPAN
>
		button to have your password mailed to you again so
		that you can login.
	      </P
></TD
></TR
></TABLE
></DIV
>
	    <DIV
CLASS="CAUTION"
><P
></P
><TABLE
CLASS="CAUTION"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/caution.gif"
HSPACE="5"
ALT="Caution"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		Many modern browsers include an
		<SPAN
CLASS="QUOTE"
>"Auto-Complete"</SPAN
> or <SPAN
CLASS="QUOTE"
>"Form
		  Fill"</SPAN
> feature to remember the user names and
		passwords you type in at many sites.  Unfortunately,
		sometimes they attempt to guess what you will put in
		as your password, and guess wrong.  If you notice a
		text box is already filled out, please overwrite the
		contents of the text box so you can be sure to input
		the correct information.
	      </P
></TD
></TR
></TABLE
></DIV
>
	  </P
></LI
></OL
><P
>	Congratulations!  If you followed these directions, you now
	are the proud owner of a user account on
	landfill.tequilarista.org (Landfill) or your local Bugzilla
	install.  You should now see in your browser a page called the
	<SPAN
CLASS="QUOTE"
>"Bugzilla Query Page"</SPAN
>.  It may look daunting, but with this
	Guide to walk you through it, you will master it in no time.
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="QUERY"
>2.3.2. The Bugzilla Query Page</A
></H2
><P
>	The Bugzilla Query Page is the heart and soul of the Bugzilla
	user experience.  It is the master interface where you can
	find any bug report, comment, or patch currently in the
	Bugzilla system.  We'll go into how to create your own bug
	report later on.
      </P
><P
>	There are efforts underway to simplify query usage.  If you
	have a local installation of Bugzilla 2.12 or higher, you
	should have <TT
CLASS="FILENAME"
>quicksearch.html</TT
> available to
	use and simplify your searches.  There is also a helper for
	the query interface, called
	<TT
CLASS="FILENAME"
>queryhelp.cgi</TT
>.  Landfill tends to run the
	latest code, so these two utilities should be available there
	for your perusal.
      </P
><P
>	At this point, please visit the main Bugzilla site,
	<A
HREF="http://bugzilla.mozilla.org/query.cgi"
TARGET="_top"
>	bugzilla.mozilla.org</A
>, to see a more fleshed-out query page.
      </P
><P
>	The first thing you need to notice about the Bugzilla Query
	Page is that nearly every box you see on your screen has a
	hyperlink nearby, explaining what it is or what it does.  Near
	the upper-left-hand corner of your browser window you should
	see the word <SPAN
CLASS="QUOTE"
>"Status"</SPAN
> underlined.  Select it.
      </P
><P
>	Notice the page that popped up?  Every underlined word you see
	on your screen is a hyperlink that will take you to
	context-sensitive help. Click around for a while, and learn
	what everything here does.  To return to the query interface
	after pulling up a help page, use the <SPAN
CLASS="QUOTE"
>"Back"</SPAN
>
	button in your browser.
      </P
><P
>	I'm sure that after checking out the online help, you are now
	an expert on the Bugzilla Query Page.  If, however, you feel
	you haven't mastered it yet, let me walk you through making a
	few successful queries to find out what there are in the
	Bugzilla bug-tracking system itself.
      </P
><P
></P
><OL
TYPE="1"
><LI
><P
>	    Ensure you are back on the <SPAN
CLASS="QUOTE"
>"Bugzilla Query
	      Page"</SPAN
>. Do nothing in the boxes marked "Status",
	    "Resolution", "Platform", "OpSys", "Priority", or
	    "Severity".  The default query for "Status" is to find all
	    bugs that are NEW, ASSIGNED, or REOPENED, which is what we
	    want.  If you don't select anything in the other 5
	    scrollboxes there, then you are saying that "any of these
	    are OK"; we're not locking ourselves into only finding
	    bugs on the "DEC" Platform, or "Windows 95" OpSys
	    (Operating System).  You're smart, I think you have it
	    figured out.
	  </P
><P
>	    Basically, selecting <EM
>anything</EM
> on the
	    query page narrows your search down.  Leaving stuff
	    unselected, or text boxes unfilled, broadens your search.
	  </P
></LI
><LI
><P
>	    You see the box immediately below the top six boxes that
	    contains an "Email" text box,  with the words "matching
	    as", a drop-down selection box, then some checkboxes with
	    "Assigned To" checked by default?  This allows you to
	    filter your search down based upon email address.  Let's
	    put my email address in there, and see what happens.
	  </P
><P
>	    Type "barnboy@trilobyte.net" in the top Email text box.
	  </P
></LI
><LI
><P
>	    Let's narrow the search some more.  Scroll down until you
	    find the box with the word "Program" over the top of it.
	    This is where we can narrow our search down to only
	    specific products (software programs or product lines) in
	    our Bugzilla database. Please notice the box is a
	    <EM
>scrollbox</EM
>.  Using the down arrow on
	    the scrollbox, scroll down until you can see an entry
	    called "Bugzilla".  Select this entry.
	  </P
></LI
><LI
><P
>	    Did you notice that some of the boxes to the right changed
	    when you selected "Bugzilla"? Every Program (or Product)
	    has different Versions, Components, and Target Milestones
	    associated with it.  A "Version" is the number of a
	    software program.
	    <DIV
CLASS="EXAMPLE"
><A
NAME="AEN307"
></A
><P
><B
>Example 2-1. Some Famous Software Versions</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN309"
></A
><P
></P
><P
>		  Do you remember the hype in 1995 when Microsoft
		  Windows 95(r) was released? It may have been several
		  years ago, but Microsoft(tm) spent over $300 Million
		  advertising this new Version of their software.
		  Three years later, they released Microsoft Windows
		  98(r), another new version, to great fanfare, and
		  then in 2000 quietly  released Microsoft Windows
		  ME(Millenium Edition)(r). 
		</P
><P
>		  Software "Versions" help a manufacturer
		  differentiate their current product from their
		  previous products.  Most do not identify their
		  products by the year they were released. Instead,
		  the "original" version of their software will often
		  be numbered "1.0", with small bug-fix releases on
		  subsequent tenths of a digit.  In most cases, it's
		  not a decimal number; for instance, often 1.9 is an
		  <EM
>older</EM
> version of the software
		  than 1.11, but is a <EM
>newer</EM
>
		  version than 1.1.1.
		</P
><P
>		  In general, a "Version" in Bugzilla should refer to
		  <EM
>released</EM
> products, not products
		  that have not yet been released  to the public.
		  Forthcoming products are what the Target Milestone
		  field is for.
		</P
><P
></P
></DIV
></DIV
>
	  </P
><P
>	    A "Component" is a piece of a Product.
	    It may be a standalone program, or some other logical
	    division of a Product or Program. 
	    Normally, a Component has a single Owner, who is responsible
	    for overseeing efforts to improve that Component.
	    <DIV
CLASS="EXAMPLE"
><A
NAME="AEN317"
></A
><P
><B
>Example 2-2. Mozilla's Bugzilla Components</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN319"
></A
><P
></P
><P
>		  Mozilla's "Bugzilla" Product is composed of several pieces (Components):
		  <P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><EM
>Administration</EM
>,
                      Administration of a bugzilla installation, including 
                      <TT
CLASS="FILENAME"
>editcomponents.cgi</TT
>,
                      <TT
CLASS="FILENAME"
>editgroups.cgi</TT
>, 
                      <TT
CLASS="FILENAME"
>editkeywords.cgi</TT
>, 
                      <TT
CLASS="FILENAME"
>editparams.cgi</TT
>,
                      <TT
CLASS="FILENAME"
>editproducts.cgi</TT
>,
                      <TT
CLASS="FILENAME"
>editusers.cgi</TT
>,
                      <TT
CLASS="FILENAME"
>editversions.cgi,</TT
> and
                      <TT
CLASS="FILENAME"
>sanitycheck.cgi</TT
>.
                    </TD
></TR
><TR
><TD
><EM
>Bugzilla-General</EM
>,
                      Anything that doesn't fit in the other components, or spans
                      multiple components.
                    </TD
></TR
><TR
><TD
><EM
>Creating/Changing Bugs</EM
>,
                      Creating, changing, and viewing bugs.
                      <TT
CLASS="FILENAME"
>enter_bug.cgi</TT
>,
                      <TT
CLASS="FILENAME"
>post_bug.cgi</TT
>,
                      <TT
CLASS="FILENAME"
>show_bug.cgi</TT
> and
                      <TT
CLASS="FILENAME"
>process_bug.cgi</TT
>.
                    </TD
></TR
><TR
><TD
><EM
>Documentation</EM
>,
                      The bugzilla documentation, including anything in the
                      <TT
CLASS="FILENAME"
>docs/</TT
> directory and The Bugzilla Guide
                      (This document :)
                    </TD
></TR
><TR
><TD
><EM
>Email</EM
>,
                      Anything to do with email sent by Bugzilla.
                      <TT
CLASS="FILENAME"
>processmail</TT
>
                    </TD
></TR
><TR
><TD
><EM
>Installation</EM
>,
                      The installation process of Bugzilla. This includes
                      <TT
CLASS="FILENAME"
>checksetup.pl</TT
> and whatever else it evolves into.
                    </TD
></TR
><TR
><TD
><EM
>Query/Buglist</EM
>,
                      Anything to do with searching for bugs and viewing the buglists.
                      <TT
CLASS="FILENAME"
>query.cgi</TT
> and
                      <TT
CLASS="FILENAME"
>buglist.cgi</TT
>
                    </TD
></TR
><TR
><TD
><EM
>Reporting/Charting</EM
>,
                      Getting reports from Bugzilla.
                      <TT
CLASS="FILENAME"
>reports.cgi</TT
> and
                      <TT
CLASS="FILENAME"
>duplicates.cgi</TT
>
                    </TD
></TR
><TR
><TD
><EM
>User Accounts</EM
>,
                      Anything about managing a user account from the user's perspective.
                      <TT
CLASS="FILENAME"
>userprefs.cgi</TT
>, saved queries, creating accounts,
                      changing passwords, logging in, etc. 
                    </TD
></TR
><TR
><TD
><EM
>User Interface</EM
>,
                      General issues having to do with the user interface cosmetics (not
                      functionality) including cosmetic issues, HTML templates, etc.
                    </TD
></TR
></TBODY
></TABLE
><P
></P
>
		</P
><P
></P
></DIV
></DIV
>
	  </P
><P
>	    A "Milestone", or "Target Milestone" is a often a planned
	    future "Version" of a product.  In many cases, though,
	    Milestones simply represent significant dates for a
	    developer.  Having certain features in your Product is
	    frequently tied to revenue (money) the developer will
	    receive if the features work by the time she  reaches the
	    Target Milestone. Target Milestones are a great tool to
	    organize your time. If someone will pay you $100,000 for
	    incorporating certain features by a certain date, those
	    features by that Milestone date become a very high
	    priority.  Milestones tend to be highly malleable
	    creatures, though, that appear to be in reach but are out
	    of reach by the time the important day arrives.
	  </P
><P
>	    The Bugzilla Project has set up Milestones for future
	    Bugzilla versions 2.14, 2.16, 2.18, 3.0, etc.  However, a
	    Target Milestone can just as easily be a specific date,
	    code name, or weird alphanumeric combination, like "M19".
	  </P
></LI
><LI
><P
>	    OK, now let's select the "Bugzilla" component from its scrollbox.
	  </P
></LI
><LI
><P
>	    Skip down the page a bit -- do you see the "submit query" button?
	    Select it, and let's run
	    this query!
	  </P
></LI
><LI
><P
>	    Congratulations!  You've completed your first Query, and
	    have before you the Bug List of the author of this Guide,
	    Matthew P. Barnson (barnboy@trilobyte.net).  If I'm doing
	    well, you'll have a cryptic "Zarro Boogs Found" message on
	    your screen.  It is just a happy hacker's way of saying
	    "Zero Bugs Found".  However, I am fairly certain I will
	    always have some bugs assigned to me that aren't done yet,
	    so you won't often see that message!
	  </P
></LI
></OL
><P
>	I encourage you to click the bug numbers in the left-hand
	column and examine my bugs.  Also notice that if you click the
	underlined  links near the top of this page, they do not take
	you to context-sensitive help here, but instead sort the
	columns of bugs on the screen! When you need to sort your bugs
	by priority, severity, or the people they are assigned to,
	this is a tremendous timesaver.
      </P
><P
>	A couple more interesting things about the Bug List page:
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><EM
>Change Columns</EM
>: by selecting
	    this link, you can show all kinds of information in the
	    Bug List</TD
></TR
><TR
><TD
><EM
>Change several bugs at once</EM
>: If
	    you have sufficient rights to change all the bugs shown in
	    the Bug List, you can mass-modify them. This is a big
	    time-saver.</TD
></TR
><TR
><TD
><EM
>Send mail to bug owners</EM
>: If you
	    have many related bugs, you can request an update from
	    every person who owns the bugs in the Bug List asking them
	    the status.</TD
></TR
><TR
><TD
><EM
>Edit this query</EM
>: If you didn't
	    get exactly the results you were looking for, you can
	    return to the Query page through this link and make small
	    revisions to the query you just made so you get more
	    accurate results.</TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  There are many more options to the Bugzilla Query Page  and
	  the Bug List than I have shown you. But this should be
	  enough for you to learn to get around. I encourage you to
	  check out the <A
HREF="http://www.mozilla.org/bugs/"
TARGET="_top"
>Bugzilla Home Page</A
> to learn about the Anatomy and Life Cycle of a Bug before continuing.
	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="BUGREPORTS"
>2.3.3. Creating and Managing Bug Reports</A
></H2
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>And all this time, I thought we were taking bugs <EM
>out</EM
>...</I
></P
></I
></TD
></TR
></TABLE
><DIV
CLASS="SECTION"
><HR><H3
CLASS="SECTION"
><A
NAME="BUG_WRITING"
>2.3.3.1. Writing a Great Bug Report</A
></H3
><P
>	  Before we plunge into writing your first bug report, I
	  encourage you to read some bug-writing guidelines.  If you
	  are reading this document as part of a Bugzilla CVS checkout
	  or un-tarred Bugzilla distribution, you should be able to
	  read them by clicking <A
HREF="../../bugwritinghelp.html"
TARGET="_top"
>here</A
>.  If you are reading this online, check out the Mozilla.org bug-writing guidelines at <A
HREF="http://www.mozilla.org/quality/bug-writing-guidelines.html"
TARGET="_top"
>http://www.mozilla.org/quality/bug-writing-guidelines.html</A
>.  While some of the advice is Mozilla-specific, the basic principles of reporting Reproducible, Specific bugs, isolating the Product you are using, the Version of the Product, the Component which failed, the Hardware Platform, and Operating System you were using at the time of the failure go a long way toward ensuring accurate, responsible fixes for the bug that bit you.
	</P
><P
>	  While you are at it, why not learn how to find previously
	  reported bugs?  Mozilla.org has published a great tutorial
	  on finding duplicate bugs, available at <A
HREF="http://www.mozilla.org/quality/help/beginning-duplicate-finding.html"
TARGET="_top"
> http://www.mozilla.org/quality/help/beginning-duplicate-finding.html</A
>.
	</P
><P
>	  I realize this was a lot to read.  However, understanding
	  the mentality of writing great bug reports will help us on
	  the next part!
	</P
><P
></P
><OL
TYPE="1"
><LI
><P
>	      Go back to <A
HREF="http://landfill.tequilarista.org/bugzilla-tip/"
TARGET="_top"
> http://landfill.tequilarista.org/bugzilla-tip/</A
> in your browser.
	    </P
></LI
><LI
><P
>	      Select the  <A
HREF="http://landfill.tequilarista.org/bugzilla-tip/enter_bug.cgi"
TARGET="_top"
> Enter a new bug report</A
> link.
	    </P
></LI
><LI
><P
>	      Select a product.
	    </P
></LI
><LI
><P
>	      Now you should be at the "Enter Bug" form. The
	      "reporter" should have been automatically filled out for
	      you (or else Bugzilla prompted you to Log In again --
	      you did keep the email with your username and password,
	      didn't you?).
	    </P
></LI
><LI
><P
>	      Select a Component in the scrollbox.
	    </P
></LI
><LI
><P
>	      Bugzilla should have made reasonable guesses, based upon
	      your browser, for the "Platform" and "OS" drop-down
	      boxes.  If those are wrong, change them -- if you're on
	      an SGI box running IRIX, we want to know!
	    </P
></LI
><LI
><P
>	      Fill in the "Assigned To" box with the email address you
	      provided earlier.  This way you don't end up sending
	      copies of your bug to lots of other people, since it's
	      just a test bug.
	    </P
></LI
><LI
><P
>	      Leave the "CC" text box blank.  Fill in the "URL" box
	      with "http://www.mozilla.org".
	    </P
></LI
><LI
><P
>	      Enter "The Bugzilla Guide" in the Summary text box, and
	      place any comments you have on this tutorial, or the
	      Guide in general, into the Description box.
	    </P
></LI
></OL
><P
>	  Voila!  Select "Commit" and send in your bug report! Next
	  we'll look at resolving bugs.
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H3
CLASS="SECTION"
><A
NAME="BUG_MANAGE"
>2.3.3.2. Managing your Bug Reports</A
></H3
><P
>	  OK, you should have a link to the bug you just created near
	  the top of your page. It should say "Bug XXXX posted", with
	  a link to the right saying "Back to BUG# XXXX". Select this
	  link.
	</P
><P
></P
><OL
TYPE="1"
><LI
><P
>	      Scroll down a bit on the subsequent page, until you see
	      the "Resolve bug, changing resolution to (dropdown box).
	      Normally, you would "Accept bug (change status to
	      ASSIGNED)", fix it, and then resolve. But in this case,
	      we're going to short-circuit the process because this
	      wasn't a real bug. Change the dropdown next to "Resolve
	      Bug" to "INVALID", make sure the radio button is marked
	      next to "Resolve Bug", then click "Commit".
	    </P
></LI
><LI
><P
>	      Hey!  It said it couldn't take the change in a big red
	      box! That's right, you must specify a Comment in order
	      to make this change.  Select the "Back" button in your
	      browser, add a Comment, then try Resolving the bug with
	      INVALID status again. This time it should work.
	    </P
></LI
></OL
><P
>	  You have now learned the basics of Bugzilla navigation,
	  entering a bug, and bug maintenance. I encourage you to
	  explore these features, and see what you can do with them!
	  We'll spend no more time on individual Bugs or Queries from
	  this point on, so you are on your own there.
	</P
><P
>	  But I'll give a few last hints!
	</P
><P
>	  There is a <A
HREF="http://bugzilla.mozilla.org/help.html"
TARGET="_top"
>CLUE</A
> on the Query page that will teach you more how to use the form.
	</P
><P
>	  If you click the hyperlink on the <A
HREF="http://bugzilla.mozilla.org/describecomponents.cgi"
TARGET="_top"
>Component</A
> box of the Query page, you will be presented a form that will describe what all the components are.
	</P
><P
>	  Possibly the most powerful feature of the Query page is the
	  <A
HREF="http://bugzilla.mozilla.org/booleanchart.html"
TARGET="_top"
>Boolean Chart</A
> section. It's a bit confusing to use the first time, but can provide unparalleled flexibility in your queries, allowing you to build extremely powerful requests.
	</P
><P
>	  Finally, you can build some nifty  <A
HREF="http://bugzilla.mozilla.org/reports.cgi"
TARGET="_top"
>Reports</A
> using the "Bug Reports" link near the bottom of the query page, and also available via the "Reports" link at the footer of each page.
	</P
></DIV
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="INIT4ME"
>2.4. Where can I find my user preferences?</A
></H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>Indiana, it feels like we walking on fortune cookies!</I
></P
><P
><I
>These ain't fortune cookies, kid...</I
></P
></I
></TD
></TR
></TABLE
><P
>      Customized User Preferences offer tremendous versatility to your
      individual Bugzilla experience. Let's plunge into what you can
      do!  The first step is to click the "Edit prefs" link at the
      footer of each page once you have logged in to <A
HREF="http://landfill.tequilarista.org/bugzilla-tip/query.cgi?GoAheadAndLogIn=1"
TARGET="_top"
> Landfill</A
>.
    </P
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="ACCOUNTSETTINGS"
>2.4.1. Account Settings</A
></H2
><P
>	On this page, you can change your basic Account Settings,
	including your password and full name. For security reasons,
	in order to change anything on this page you must type your
	<EM
>current</EM
> password into the <SPAN
CLASS="QUOTE"
>"Old
	  Password"</SPAN
> field.  If you wish to change your
	password, type the new password you want into the <SPAN
CLASS="QUOTE"
>"New
	  Password"</SPAN
> field and again into the <SPAN
CLASS="QUOTE"
>"Re-enter
	  new password"</SPAN
> field to ensure you typed your new
	password correctly.  Select the <SPAN
CLASS="QUOTE"
>"Submit"</SPAN
> button
	    and you are done.
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="EMAILSETTINGS"
>2.4.2. Email Settings</A
></H2
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="NOTIFICATION"
>2.4.2.1. Email Notification</A
></H3
><P
>	  Here you can reduce or increase the amount of email sent you
	  from Bugzilla.  Although this is referred to as
	  <SPAN
CLASS="QUOTE"
>"Advanced Email Filtering Options"</SPAN
>, they are,
	  in fact, the standard email filter set.  All of them are
	  self-explanatory, but you can use the filters in interesting
	  ways.  For instance, some people (notably Quality Assurance
	  personnel) often only care to receive updates regarding a
	  bug when the bug changes state, so they can track bugs on
	  their flow charts and know when it is time to pull the bug
	  onto a quality assurance platform for inspection.  Other
	  people set up email gateways to
	    <A
HREF="#BONSAI"
>Bonsai, the Mozilla automated CVS management system</A
> or <A
HREF="#TINDERBOX"
>Tinderbox, the Mozilla automated build management system</A
>, and
	  restrict which types of Bugzilla information are fed to
	  these systems..
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H3
CLASS="SECTION"
><A
NAME="NEWEMAILTECH"
>2.4.2.2. New Email Technology</A
></H3
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    This option may not be available in all Bugzilla
	    installations, depending upon the preferences of the
	    systems administrator responsible for the setup of your
	    Bugzilla. However, if you really want this functionality,
	    ask her to "enable newemailtech in Params" and "make it
	    the default for all new users", referring her to the
	    Administration section of this Guide.
	  </P
></TD
></TR
></TABLE
></DIV
><P
>	  Disregard the warnings about "experimental and bleeding
	  edge"; the code to handle email in a cleaner manner than
	  that historically used for Bugzilla is quite robust and
	  well-tested now.
	</P
><P
>	  I recommend you enable the option, "Click here to sign up
	  (and risk any bugs)". Your email-box will thank you for it.
	  The fundamental shift in "newemailtech" is away from
	  standard UNIX "diff" output, which is quite ugly, to a
	  prettier, better laid-out email.
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H3
CLASS="SECTION"
><A
NAME="WATCHSETTINGS"
>2.4.2.3. "Watching" Users</A
></H3
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    This option may not be available in all Bugzilla
	    installations, depending upon the preferences of the
	    systems administrator responsible for the setup of your
	    Bugzilla. However, if you really want this functionality,
	    ask her to "enable watchers in Params".
	  </P
></TD
></TR
></TABLE
></DIV
><P
>	  By entering user email names into the "Users to watch" text
	  entry box, delineated by commas, you can watch bugs of other
	  users.  This powerful functionality enables seamless
	  transitions as developers change projects, managers wish to
	  get in touch with the issues faced by their direct reports,
	  or users go on vacation.  If any of these three situations
	  apply to you, you will undoubtedly find this feature quite
	  convenient.
	</P
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="FOOTERSETTINGS"
>2.4.3. Page Footer</A
></H2
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  By default, this page is quite barren.  However, go explore
	  the Query Page some more; you will find that you can store
	  numerous queries on the server, so if you regularly run a
	  particular query it is just a drop-down menu away.  On this
	  page of Preferences, if you have many stored queries you can
	  elect to have them always one-click away!
	</P
></TD
></TR
></TABLE
></DIV
><P
>	If you have many stored queries on the server, here you will
	find individual drop-downs for each stored query.  Each
	drop-down gives you the option of that query appearing on the
	footer of every page in Bugzilla!  This gives you powerful
	one-click access to any complex searches you may set up, and
	is an excellent way to impress your boss...
      </P
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>By default, the "My Bugs" link appears at the bottom of
	  each page.  However, this query gives you both the bugs you
	  have reported, as well as those you are assigned.  One of
	  the most common uses for this page is to remove the "My
	  Bugs" link, replacing it with two other queries, commonly
	  called "My Bug Reports" and "My Bugs" (but only referencing
	  bugs assigned to you).  This allows you to distinguish those
	  bugs you have reported from those you are assigned.  I
	  commonly set up complex Boolean queries in the Query page
	  and link them to my footer in this page.  When they are
	  significantly complex, a one-click reference can save hours
	  of work.</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="PERMISSIONSETTINGS"
>2.4.4. Permissions</A
></H2
><P
>	This is a purely informative page which outlines your current
	permissions on this installation of Bugzilla.  If you have
	permissions to grant certain permissions to other users, the
	"other users" link appears on this page as well as the footer.
	For more information regarding user administration, please
	consult the Administration section of this Guide.
      </P
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="USINGBZ-CONC"
>2.5. Using Bugzilla-Conclusion</A
></H1
><P
>      Thank you for reading through this portion of the Bugzilla
      Guide.  I anticipate it may not yet meet the needs of all
      readers.  If you have additional comments or corrections to
      make, please submit your contributions to the <A
HREF="mailto://mozilla-webtools@mozilla.org"
TARGET="_top"
>mozilla-webtools</A
> mailing list/newsgroup.  The mailing list is mirrored to the netscape.public.mozilla.webtools newsgroup, and the newsgroup is mirrored to mozilla-webtools@mozilla.org
    </P
></DIV
></DIV
><DIV
CLASS="CHAPTER"
><HR><H1
><A
NAME="INSTALLATION"
>Chapter 3. Installation</A
></H1
><P
>      These installation instructions are presented assuming you are
      installing on a UNIX or completely POSIX-compliant system.  If
      you are installing on Microsoft Windows or another oddball
      operating system, please consult the appropriate sections in
      this installation guide for notes on how to be successful.
    </P
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="ERRATA"
>3.1. ERRATA</A
></H1
><P
>Here are some miscellaneous notes about possible issues you
      main run into when you begin your Bugzilla installation.
      Reference platforms for Bugzilla installation are Redhat Linux
      7.2, Linux-Mandrake 8.0, and Solaris 8.</P
><P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	If you are installing Bugzilla on S.u.S.e. Linux, or some
	other distributions with <SPAN
CLASS="QUOTE"
>"paranoid"</SPAN
> security
	options, it is possible that the checksetup.pl script may fail
	with the error: <SPAN
CLASS="ERRORNAME"
>cannot chdir(/var/spool/mqueue):
	  Permission denied</SPAN
> This is because your
	<TT
CLASS="FILENAME"
>/var/spool/mqueue</TT
> directory has a mode of
	<SPAN
CLASS="QUOTE"
>"drwx------"</SPAN
>.  Type <B
CLASS="COMMAND"
>chmod 755
	  <TT
CLASS="FILENAME"
>/var/spool/mqueue</TT
></B
> as root to
	fix this problem.
      </TD
></TR
><TR
><TD
>	Bugzilla may be installed on Macintosh OS X (10), which is a
	unix-based (BSD)  operating system. Everything required for
	Bugzilla on OS X will install cleanly, but the optional GD
	perl module which is used for bug charting requires some
	additional setup for installation. Please see the  Mac OS X
	installation section below for details
      </TD
></TR
><TR
><TD
>	Release Notes for Bugzilla 2.14 are available at
	<TT
CLASS="FILENAME"
>docs/rel_notes.txt</TT
> in your Bugzilla
	source distribution.
      </TD
></TR
><TR
><TD
>	  The preferred documentation for Bugzilla is available in
	docs/, with a variety of document types available.  Please
	refer to these documents when  installing, configuring, and
	maintaining your Bugzilla installation.
      </TD
></TR
></TBODY
></TABLE
><P
></P
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	Bugzilla is not a package where you can just plop it in a directory,
	twiddle a few things, and you're off.  Installing Bugzilla assumes you
	know your variant of UNIX or Microsoft Windows well, are familiar with the
	command line, and are comfortable compiling and installing a plethora
	of third-party utilities.  To install Bugzilla on Win32 requires
	fair Perl proficiency, and if you use a webserver other than Apache you
	should be intimately familiar with the security mechanisms and CGI
	environment thereof.
      </P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	Bugzilla has not undergone a complete security review. Security holes
	may exist in the code.  Great care should be taken both in the installation
	and usage of this software.  Carefully consider the implications of
	installing other network services with Bugzilla.
      </P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="STEPBYSTEP"
>3.2. Step-by-step Install</A
></H1
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="AEN509"
>3.2.1. Introduction</A
></H2
><P
>	Installation of bugzilla is pretty straightforward, particularly if your
	machine already has MySQL and the MySQL-related perl packages installed.
	If those aren't installed yet, then that's the first order of business.  The
	other necessary ingredient is a web server set up to run cgi scripts.
	While using Apache for your webserver is not required, it is recommended.
      </P
><P
>	Bugzilla has been successfully installed under Solaris, Linux,
	and Win32. The peculiarities of installing on Win32 (Microsoft
	Windows) are not included in this section of the Guide; please
	check out the <A
HREF="#WIN32"
>Win32 Installation Notes</A
> for further advice
	on getting Bugzilla to work on Microsoft Windows.
      </P
><P
>	The Bugzilla Guide is contained in the "docs/" folder in your
	Bugzilla distribution.  It is available in plain text
	(docs/txt), HTML (docs/html), or SGML source (docs/sgml).
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN515"
>3.2.2. Installing the Prerequisites</A
></H2
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>If you want to skip these manual installation steps for
	  the CPAN dependencies listed below, and are running the very
	  most recent version of Perl and MySQL (both the executables
	  and development libraries) on your system, check out
	  Bundle::Bugzilla in <A
HREF="#BUNDLEBUGZILLA"
>Using Bundle::Bugzilla instead of manually installing Perl modules</A
></P
></TD
></TR
></TABLE
></DIV
><P
>	The software packages necessary for the proper running of bugzilla are:
	<P
></P
><OL
TYPE="1"
><LI
><P
>	      MySQL database server and the mysql client (3.22.5 or greater)
	    </P
></LI
><LI
><P
>	      Perl (5.004 or greater, 5.6.1 is recommended if you wish
	      to use Bundle::Bugzilla)
	    </P
></LI
><LI
><P
>	      DBI Perl module
	    </P
></LI
><LI
><P
>	      Data::Dumper Perl module
	    </P
></LI
><LI
><P
>	      Bundle::Mysql Perl module collection
	    </P
></LI
><LI
><P
>	      TimeDate Perl module collection
	    </P
></LI
><LI
><P
>	      GD perl module (1.8.3) (optional, for bug charting)
	    </P
></LI
><LI
><P
>	      Chart::Base Perl module (0.99c) (optional, for bug charting)
	    </P
></LI
><LI
><P
>	      DB_File Perl module (optional, for bug charting)
	    </P
></LI
><LI
><P
>	      The web server of your choice.  Apache is recommended.
	    </P
></LI
><LI
><P
>	      MIME::Parser Perl module (optional, for contrib/bug_email.pl interface)
	    </P
></LI
></OL
>

	<DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    It is a good idea, while installing Bugzilla, to ensure it
	    is not <EM
>accessible</EM
> by other machines
	    on the Internet. Your machine may be vulnerable to attacks
	    while you are installing. In other words, ensure there is
	    some kind of firewall between you and the rest of the
	    Internet.  Many installation steps require an active
	    Internet connection to complete, but you must take care to
	    ensure that at no point is your machine vulnerable to an
	    attack.
	  </P
></TD
></TR
></TABLE
></DIV
>
	<DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Linux-Mandrake 8.0, the author's test system, includes
	    every required and optional library for Bugzilla.  The
	    easiest way to install them is by using the
	    <TT
CLASS="FILENAME"
>urpmi</TT
> utility.  If you follow these
	    commands, you should have everything you need for
	    Bugzilla, and <TT
CLASS="FILENAME"
>checksetup.pl</TT
> should
	    not complain about any missing libraries.  You may already
	    have some of these installed.</P
><P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><TT
CLASS="PROMPT"
>bash#</TT
><B
CLASS="COMMAND"
> urpmi
		perl-mysql</B
></TD
></TR
><TR
><TD
><TT
CLASS="PROMPT"
>bash#</TT
><B
CLASS="COMMAND"
> urpmi
		perl-chart</B
></TD
></TR
><TR
><TD
><TT
CLASS="PROMPT"
>bash#</TT
><B
CLASS="COMMAND"
> urpmi
		perl-gd</B
></TD
></TR
><TR
><TD
><TT
CLASS="PROMPT"
>bash#</TT
><B
CLASS="COMMAND"
> urpmi
		perl-MailTools</B
> (for Bugzilla email
	      integration)</TD
></TR
><TR
><TD
><TT
CLASS="PROMPT"
>bash#</TT
><B
CLASS="COMMAND"
> urpmi
		apache-modules</B
></TD
></TR
></TBODY
></TABLE
><P
></P
></TD
></TR
></TABLE
></DIV
>
	
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="INSTALL-MYSQL"
>3.2.3. Installing MySQL Database</A
></H2
><P
>	Visit MySQL homepage at <A
HREF="http://www.mysql.com"
TARGET="_top"
>www.mysql.com</A
> and grab the latest stable release of the server.  Many of the binary versions of MySQL store their data files in <TT
CLASS="FILENAME"
>/var</TT
> which is often part of a smaller root partition. If you decide to build from sources you can easily set the dataDir as an option to <TT
CLASS="FILENAME"
>configure</TT
>.
      </P
><P
>	If you install from source or non-package (RPM, deb, etc.)
	binaries you need to add
	<I
CLASS="FIRSTTERM"
>mysqld</I
> to your
	init scripts so the server daemon will come back up whenever
	your machine reboots. Further discussion of UNIX init
	sequences are beyond the scope of this guide.
	<DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>You should have your init script start
	    <I
CLASS="GLOSSTERM"
>mysqld</I
> with the ability to accept
	    large packets. By default, <TT
CLASS="FILENAME"
>mysqld</TT
>
	    only accepts packets up to 64K long. This limits the size
	    of attachments you may put on bugs. If you add <TT
CLASS="OPTION"
>-O
	    max_allowed_packet=1M</TT
> to the command that starts
	    <TT
CLASS="FILENAME"
>mysqld</TT
> (or
	    <TT
CLASS="FILENAME"
>safe_mysqld</TT
>), then you will be able
	    to have attachments up to about 1 megabyte.</P
></TD
></TR
></TABLE
></DIV
>

      </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  If you plan on running Bugzilla and MySQL on the same
	  machine, consider using the <TT
CLASS="OPTION"
>--skip-networking</TT
>
	  option in the init script. This enhances security by
	  preventing network access to MySQL.
	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="INSTALL-PERL"
>3.2.4. Perl (5.004 or greater)</A
></H2
><P
>	Any machine that doesn't have perl on it is a sad machine
	indeed.  Perl for *nix systems can be gotten in source form
	from http://www.perl.com.  Although Bugzilla runs with most
	post-5.004 versions of Perl, it's a good idea to be up to the
	very latest version if you can when running Bugzilla.  As of
	this writing, that is perl version 5.6.1.
      </P
><P
>	Perl is now a far cry from the the single compiler/interpreter
	binary it once was.  It includes a great many required modules
	and quite a few other support files.  If you're not up to or
	not inclined to build perl from source, you'll want to install
	it on your machine using some sort of packaging system (be it
	RPM, deb, or what have you) to ensure a sane install. In the
	subsequent sections you'll be installing quite a few perl
	modules; this can be quite ornery if your perl installation
	isn't up to snuff.
      </P
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Many people complain that Perl modules will not install
	  for them.  Most times, the error messages complain that they
	  are missing a file in <SPAN
CLASS="QUOTE"
>"@INC"</SPAN
>.  Virtually every
	  time, this is due to permissions being set too restrictively
	  for you to compile Perl modules or not having the necessary
	  Perl development libraries installed on your system..
	  Consult your local UNIX systems administrator for help
	  solving these permissions issues; if you
	  <EM
>are</EM
> the local UNIX sysadmin, please
	  consult the newsgroup/mailing list for further assistance or
	  hire someone to help you out.
	</P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="TIP"
><A
NAME="BUNDLEBUGZILLA"
></A
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  You can skip the following Perl module installation steps by
	  installing <SPAN
CLASS="PRODUCTNAME"
>Bundle::Bugzilla</SPAN
> from
	  <A
HREF="#GLOSS_CPAN"
><I
CLASS="GLOSSTERM"
>CPAN</I
></A
>, which
	  includes them. All Perl module installation steps require
	  you have an active Internet connection.  If you wish to use
	  Bundle::Bugzilla, however, you must be using the latest
	  version of Perl (at this writing, version 5.6.1)
	</P
><P
>	  <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
> <B
CLASS="COMMAND"
>perl -MCPAN
	      -e 'install "Bundle::Bugzilla"'</B
>
	  </TT
>
	</P
><P
>	  Bundle::Bugzilla doesn't include GD, Chart::Base, or
	  MIME::Parser, which are not essential to a basic Bugzilla
	  install.  If installing this bundle fails, you should
	  install each module individually to isolate the problem.
	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN602"
>3.2.5. DBI Perl Module</A
></H2
><P
>	The DBI module is a generic Perl module used by other database related
	Perl modules.  For our purposes it's required by the MySQL-related
	modules.  As long as your Perl installation was done correctly the
	DBI module should be a breeze.  It's a mixed Perl/C module, but Perl's
	MakeMaker system simplifies the C compilation greatly.
      </P
><P
>	Like almost all Perl modules DBI can be found on the Comprehensive Perl
	Archive Network (CPAN) at http://www.cpan.org.  The CPAN servers have a
	real tendency to bog down, so please use mirrors.  The current location
	at the time of this writing can be found in <A
HREF="#DOWNLOADLINKS"
>Appendix B</A
>.
      </P
><P
>	Quality, general Perl module installation instructions can be found on
	the CPAN website, but the easy thing to do is to just use the CPAN shell
	which does all the hard work for you.
      </P
><P
>	To use the CPAN shell to install DBI:
	<DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN609"
></A
><P
></P
><P
>	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>bash#</TT
>
	      <B
CLASS="COMMAND"
>perl -MCPAN -e 'install "DBI"'</B
>
	    </TT
>
	    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Replace "DBI" with the name of whichever module you wish
		to install, such as Data::Dumper, TimeDate, GD, etc.</P
></TD
></TR
></TABLE
></DIV
>
	  </P
><P
></P
></DIV
>
	To do it the hard way:
	<DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN616"
></A
><P
></P
><P
>	    Untar the module tarball -- it should create its own directory
	  </P
><P
>	    CD to the directory just created, and enter the following commands:
	    <P
></P
><OL
TYPE="1"
><LI
><P
>		  <TT
CLASS="COMPUTEROUTPUT"
>		    <TT
CLASS="PROMPT"
>bash#</TT
>
		    <B
CLASS="COMMAND"
>perl Makefile.PL</B
>
		  </TT
>
		</P
></LI
><LI
><P
>		  <TT
CLASS="COMPUTEROUTPUT"
>		    <TT
CLASS="PROMPT"
>bash#</TT
>
		    <B
CLASS="COMMAND"
>make</B
>
		  </TT
>
		</P
></LI
><LI
><P
>		  <TT
CLASS="COMPUTEROUTPUT"
>		    <TT
CLASS="PROMPT"
>bash#</TT
>
		    <B
CLASS="COMMAND"
>make test</B
>
		  </TT
>
		</P
></LI
><LI
><P
>		  <TT
CLASS="COMPUTEROUTPUT"
>		    <TT
CLASS="PROMPT"
>bash#</TT
>
		    <B
CLASS="COMMAND"
>make install</B
>
		  </TT
>
		</P
></LI
></OL
>
	    If everything went ok that should be all it takes.  For the vast
	    majority of perl modules this is all that's required.
	  </P
><P
></P
></DIV
>
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN640"
>3.2.6. Data::Dumper Perl Module</A
></H2
><P
>	The Data::Dumper module provides data structure persistence for Perl
	(similar to Java's serialization).  It comes with later sub-releases of
	Perl 5.004, but a re-installation just to be sure it's available won't
	hurt anything.
      </P
><P
>	Data::Dumper is used by the MySQL-related Perl modules.  It
	can be found on CPAN (see <A
HREF="#DOWNLOADLINKS"
>Appendix B</A
>) and
	can be
	installed by following the same four step make sequence used
	for the DBI module.
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN645"
>3.2.7. MySQL related Perl Module Collection</A
></H2
><P
>	The Perl/MySQL interface requires a few mutually-dependent perl
	modules.  These modules are grouped together into the the
	Msql-Mysql-modules package.  This package can be found at CPAN.
	After the archive file has been downloaded it should
	be untarred.
      </P
><P
>	The MySQL modules are all built using one make file which is generated
	by running:
	<TT
CLASS="PROMPT"
>bash#</TT
>
	<B
CLASS="COMMAND"
>perl Makefile.pl</B
>
      </P
><P
>	The MakeMaker process will ask you a few questions about the desired
	compilation target and your MySQL installation.  For many of the questions
	the provided default will be adequate.
      </P
><P
>	When asked if your desired target is the MySQL or mSQL packages,
	select the MySQL related ones.  Later you will be asked if you wish
	to provide backwards compatibility with the older MySQL packages; you
	  should answer YES to this question. The default is NO.
	</P
><P
>	  A host of 'localhost' should be fine and a testing user of 'test' and
	  a null password should find itself with sufficient access to run tests
	  on the 'test' database which MySQL created upon installation.  If 'make
	  test' and 'make install' go through without errors you should be ready
	  to go as far as database connectivity is concerned.
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN654"
>3.2.8. TimeDate Perl Module Collection</A
></H2
><P
>	  Many of the more common date/time/calendar related Perl
	modules have been grouped into a bundle similar to the MySQL
	modules bundle. This bundle is stored on the CPAN under the
	name TimeDate (see link: <A
HREF="#DOWNLOADLINKS"
>Appendix B</A
>). The
	component module we're most interested in is the Date::Format
	module, but installing all of them is probably a good idea
	anyway.  The standard Perl module installation instructions
	should work perfectly for this simple package.
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN658"
>3.2.9. GD Perl Module (1.8.3)</A
></H2
><P
>	  The GD library was written by Thomas Boutell a long while
	ago to programatically generate images in C.  Since then it's
	become the defacto standard for programatic image
	construction.  The Perl bindings to it found in the GD library
	are used on millions of web pages to generate graphs on the
	fly. That's what bugzilla will be using it for so you must
	install it if you want any of the graphing to work.
	</P
><P
>	  Actually bugzilla uses the Graph module which relies on GD
	itself.  Isn't that always the way with object-oriented
	programming?  At any rate, you can find the GD library on CPAN
	in <A
HREF="#DOWNLOADLINKS"
>Appendix B</A
>.  
	</P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    The Perl GD library requires some other libraries that may
	  or may not be installed on your system, including
	  <TT
CLASS="CLASSNAME"
>libpng</TT
> and
	  <TT
CLASS="CLASSNAME"
>libgd</TT
>.  The full requirements are
	  listed in the Perl GD library README.  Just realize that if
	  compiling GD fails, it's probably because you're missing a
	  required library.
	  </P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN667"
>3.2.10. Chart::Base Perl Module (0.99c)</A
></H2
><P
>	  The Chart module provides bugzilla with on-the-fly charting
	abilities.  It can be installed in the usual fashion after it
	has been fetched from CPAN where it is found as the
	Chart-x.x... tarball, linked in <A
HREF="#DOWNLOADLINKS"
>Appendix B</A
>. Note that
	as with the GD perl module, only the version listed above, or
	newer, will work. Earlier versions used GIF's, which are no
	longer supported by the latest versions of GD.
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN671"
>3.2.11. DB_File Perl Module</A
></H2
><P
>	  DB_File is a module which allows Perl programs to make use
	of the facilities provided by  Berkeley DB version 1.x. This
	module is required by collectstats.pl which is used for  bug
	charting. If you plan to make use of bug charting, you must
	install this module.
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN674"
>3.2.12. HTTP Server</A
></H2
><P
>	  You have a freedom of choice here - Apache, Netscape or any
	other server on UNIX would do.  You can easily run the web
	server on a different machine than MySQL, but need to adjust
	the MySQL <SPAN
CLASS="QUOTE"
>"bugs"</SPAN
> user permissions accordingly.
	<DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>I strongly recommend Apache as the web server to use.
	    The Bugzilla Guide installation instructions, in general,
	    assume you are using Apache.  As more users use different
	    webservers and send me information on the peculiarities of
	    installing using their favorite webserver, I will provide
	    notes for them.</P
></TD
></TR
></TABLE
></DIV
>
	</P
><P
>	  You'll want to make sure that your web server will run any
	file with the .cgi extension as a cgi and not just display it.
	If you're using apache that means uncommenting the following
	line in the srm.conf file:
	<TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>AddHandler cgi-script .cgi
	</PRE
></FONT
></TD
></TR
></TABLE
>
	</P
><P
>	  With apache you'll also want to make sure that within the
	access.conf file the line:
 <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>Options ExecCGI</PRE
></FONT
></TD
></TR
></TABLE
>
	is in the stanza that covers the directories into which
	you intend to put the bugzilla .html and .cgi files.
	</P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  Users of newer versions of Apache will generally find both
	  of the above lines will be in the httpd.conf file, rather
	  than srm.conf or access.conf.
	</P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    There are important files and directories that should not
	  be a served by the HTTP server. These are most files in the
	  <SPAN
CLASS="QUOTE"
>"data"</SPAN
> and <SPAN
CLASS="QUOTE"
>"shadow"</SPAN
>  directories
	  and the <SPAN
CLASS="QUOTE"
>"localconfig"</SPAN
> file. You should
	  configure your HTTP server to not serve content from these
	  files. Failure to do so will expose critical passwords and
	  other data. Please see <A
HREF="#HTACCESS"
>.htaccess files and security</A
> for details
	  on how to do this for Apache.  I appreciate notes on how to
	  get this same functionality using other webservers.
	  </P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN692"
>3.2.13. Installing the Bugzilla Files</A
></H2
><P
>	  You should untar the Bugzilla files into a directory that
	you're willing to make writable by the default web server user
	(probably <SPAN
CLASS="QUOTE"
>"nobody"</SPAN
>).  You may decide to put the
	files off of the main web space for your web server or perhaps
	off of <TT
CLASS="FILENAME"
>/usr/local</TT
> with a symbolic link in
	the web space that points to the Bugzilla directory.  At any
	rate, just dump all the files in the same place, and make sure
	you can access the files in that directory through your web
	server.
	</P
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    If you symlink the bugzilla directory into your Apache's
	  HTML heirarchy, you may receive
	  <SPAN
CLASS="ERRORNAME"
>Forbidden</SPAN
> errors unless you add the
	  <SPAN
CLASS="QUOTE"
>"FollowSymLinks"</SPAN
> directive to the
	  &#60;Directory&#62; entry for the HTML root.
	  </P
></TD
></TR
></TABLE
></DIV
><P
>	  Once all the files are in a web accessible directory, make
	that directory writable by your webserver's user.  This is a
	temporary step until you run the post-install
	<TT
CLASS="FILENAME"
>checksetup.pl</TT
> script, which locks down your
	installation.
      </P
><P
>	Lastly, you'll need to set up a symbolic link to
	<TT
CLASS="FILENAME"
>/usr/bonsaitools/bin/perl</TT
> for the correct
	location of your perl executable (probably
	<TT
CLASS="FILENAME"
>/usr/bin/perl</TT
>). Otherwise you must hack
	all the .cgi files to change where they look for perl, or use
	<A
HREF="#SETPERL"
>The setperl.csh Utility</A
>, found in
	<A
HREF="#PATCHES"
>Useful Patches and Utilities for Bugzilla</A
>.  I suggest using the symlink
	approach for future release compatability.
	<DIV
CLASS="EXAMPLE"
><A
NAME="AEN708"
></A
><P
><B
>Example 3-1. Setting up bonsaitools symlink</B
></P
><P
>	      Here's how you set up the Perl symlink on Linux to make
	    Bugzilla work. Your mileage may vary.  For some UNIX
	    operating systems, you probably need to subsitute
	    <SPAN
CLASS="QUOTE"
>"/usr/local/bin/perl"</SPAN
> for
	    <SPAN
CLASS="QUOTE"
>"/usr/bin/perl"</SPAN
>  below; if on certain other
	    UNIX systems, Perl may live in weird places like
	    <SPAN
CLASS="QUOTE"
>"/opt/perl"</SPAN
>.  As root, run these commands:
	    <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>bash# mkdir /usr/bonsaitools  
bash# mkdir /usr/bonsaitools/bin 
bash# ln -s /usr/bin/perl /usr/bonsaitools/bin/perl
	    </PRE
></FONT
></TD
></TR
></TABLE
>
	  </P
><P
>	    Alternately, you can simply run this perl one-liner to
	    change your path to perl in all the files in your Bugzilla
	    installation:
	    <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>perl -pi -e 's@#!/usr/bonsaitools/bin/perl@#!/usr/bin/perl@' *cgi *pl Bug.pm
	    </PRE
></FONT
></TD
></TR
></TABLE
>
	    Change the second path to perl to match your installation.
	  </P
></DIV
>
	<DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    If you don't have root access to set this symlink up,
	    check out the
	    <A
HREF="#SETPERL"
>The setperl.csh Utility</A
>, listed in <A
HREF="#PATCHES"
>Useful Patches and Utilities for Bugzilla</A
>. It will change the path to perl in all your Bugzilla files for you.
	  </P
></TD
></TR
></TABLE
></DIV
>
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN721"
>3.2.14. Setting Up the MySQL Database</A
></H2
><P
>	  After you've gotten all the software installed and working you're ready
	  to start preparing the database for its life as a the back end to a high
	  quality bug tracker.
	</P
><P
>	  First, you'll want to fix MySQL permissions to allow access
	from Bugzilla.  For the purpose of this Installation section,
	the Bugzilla username will be <SPAN
CLASS="QUOTE"
>"bugs"</SPAN
>, and will
	have minimal permissions.
	
	<DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    Bugzilla has not undergone a thorough security audit. It
	    may be possible for a system cracker to somehow trick
	    Bugzilla into executing a command such as <B
CLASS="COMMAND"
>DROP
	      DATABASE mysql</B
>.
	  </P
><P
>That would be bad.</P
></TD
></TR
></TABLE
></DIV
>
      </P
><P
>	Give the MySQL root user a password.  MySQL passwords are
	limited to 16 characters.
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
> <B
CLASS="COMMAND"
>mysql
		-u root mysql</B
> </TT
>
	  </TD
></TR
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
> <B
CLASS="COMMAND"
>		UPDATE user SET Password=PASSWORD ('new_password')
		WHERE user='root'; </B
> </TT
>
	  </TD
></TR
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
> <B
CLASS="COMMAND"
>FLUSH
		PRIVILEGES;</B
> </TT
>
	  </TD
></TR
></TBODY
></TABLE
><P
></P
> From this point on, if you need to access
	MySQL as the MySQL root user, you will need to use
	<B
CLASS="COMMAND"
>mysql -u root -p</B
> and enter your
	new_password.  Remember that MySQL user names have nothing to
	do with Unix user names (login names).	  
      </P
><P
>	Next, we create the <SPAN
CLASS="QUOTE"
>"bugs"</SPAN
> user, and grant
	sufficient permissions for checksetup.pl, which we'll use
	later, to work its magic.  This also restricts the
	<SPAN
CLASS="QUOTE"
>"bugs"</SPAN
> user to operations within a database
	called <SPAN
CLASS="QUOTE"
>"bugs"</SPAN
>, and only allows the account to
	connect from <SPAN
CLASS="QUOTE"
>"localhost"</SPAN
>.  Modify it to reflect
	your setup if you will be connecting from another machine or
	as a different user.
      </P
><P
>	Remember to set bugs_password to some unique password.
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
	      <B
CLASS="COMMAND"
>GRANT SELECT,INSERT,UPDATE,DELETE,INDEX,
		ALTER,CREATE,DROP,REFERENCES 
		ON bugs.* TO bugs@localhost
		IDENTIFIED BY 'bugs_password';</B
>
	    </TT
>
	  </TD
></TR
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>		mysql&#62;
	      </TT
>
	      <B
CLASS="COMMAND"
>		FLUSH PRIVILEGES;
	      </B
>
	    </TT
>
	  </TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><P
>	Next, run the magic checksetup.pl script.  (Many thanks to
	Holger Schurig &#60;holgerschurig@nikocity.de&#62; for writing
	this script!) It will make sure Bugzilla files and directories
	have reasonable permissions, set up the
	<TT
CLASS="FILENAME"
>data</TT
> directory, and create all the MySQL
	tables.
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
	      <B
CLASS="COMMAND"
>./checksetup.pl</B
> </TT
>
	  </TD
></TR
></TBODY
></TABLE
><P
></P
> The first time you run it, it will create a
	file called <TT
CLASS="FILENAME"
>localconfig</TT
>.
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN768"
>3.2.15. Tweaking <TT
CLASS="FILENAME"
>localconfig</TT
></A
></H2
><P
>	This file contains a variety of settings you may need to tweak including
	how Bugzilla should connect to the MySQL database.
      </P
><P
>	The connection settings include:
	<P
></P
><OL
TYPE="1"
><LI
><P
>	      server's host: just use <SPAN
CLASS="QUOTE"
>"localhost"</SPAN
> if the
	      MySQL server is local
	    </P
></LI
><LI
><P
>	      database name: <SPAN
CLASS="QUOTE"
>"bugs"</SPAN
> if you're following
	      these directions
	    </P
></LI
><LI
><P
>	      MySQL username: <SPAN
CLASS="QUOTE"
>"bugs"</SPAN
> if you're following
	      these directions
	    </P
></LI
><LI
><P
>	      Password for the <SPAN
CLASS="QUOTE"
>"bugs"</SPAN
> MySQL account above
	    </P
></LI
></OL
>
      </P
><P
>	You should also install .htaccess files that the Apache
	webserver will use  to restrict access to Bugzilla data files.
	See <A
HREF="#HTACCESS"
>.htaccess files and security</A
>.
      </P
><P
>	Once you are happy with the settings, re-run
	<TT
CLASS="FILENAME"
>checksetup.pl</TT
>. On this second run, it will
	  create the database and an administrator account for which
	  you will be prompted to provide information.
      </P
><P
>	When logged into an administrator account once Bugzilla is
	running, if you go to the query page (off of the Bugzilla main
	menu), you'll find an <SPAN
CLASS="QUOTE"
>"edit parameters"</SPAN
> option
	that is filled with editable treats.
      </P
><P
>	Should everything work, you will have a nearly empty Bugzilla
	database and a newly-created <TT
CLASS="FILENAME"
>localconfig</TT
>
	file in your Bugzilla root directory.
      </P
><P
>	<DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    The second time you run checksetup.pl, you should become
	    the user your web server runs as, and that you ensure that
	    you set the <SPAN
CLASS="QUOTE"
>"webservergroup"</SPAN
> parameter in localconfig to
	    match the web  server's group name, if any.  I believe,
	    for the next release of Bugzilla, this will be fixed so
	    that Bugzilla supports a <SPAN
CLASS="QUOTE"
>"webserveruser"</SPAN
> parameter in
	    localconfig as well.
	    <DIV
CLASS="EXAMPLE"
><A
NAME="AEN799"
></A
><P
><B
>Example 3-2. Running checksetup.pl as the web user</B
></P
><P
>		  Assuming your web server runs as user "apache", and
		Bugzilla is installed in "/usr/local/bugzilla", here's
		one way to run checksetup.pl as the web server user.
		As root, for the <EM
>second run</EM
> of
		checksetup.pl, do this: 
		<TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
> 
bash# chown -R apache:apache /usr/local/bugzilla 
bash# su - apache 
bash# cd /usr/local/bugzilla 
bash# ./checksetup.pl 
		</PRE
></FONT
></TD
></TR
></TABLE
>
	      </P
></DIV
>
	  </P
></TD
></TR
></TABLE
></DIV
>
      </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  The checksetup.pl script is designed so that you can run
	  it at any time without causing harm.  You should run it
	  after any upgrade to Bugzilla.
	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN806"
>3.2.16. Setting Up Maintainers Manually (Optional)</A
></H2
><P
>	If you want to add someone else to every group by hand, you
	can do it by typing the appropriate MySQL commands.  Run
	<B
CLASS="COMMAND"
> mysql -u root -p bugs</B
> You
	may need different parameters, depending on your security
	settings. Then:
	  <P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	      <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
> <B
CLASS="COMMAND"
>update
		profiles set groupset=0x7fffffffffffffff where
		login_name = 'XXX';</B
> </TT
> (yes, that's <EM
>fifteen</EM
><SPAN
CLASS="QUOTE"
>"f"</SPAN
>'s.
	    </TD
></TR
></TBODY
></TABLE
><P
></P
> replacing XXX with the Bugzilla email address.
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN817"
>3.2.17. The Whining Cron (Optional)</A
></H2
><P
>	By now you have a fully functional bugzilla, but what good
	are bugs if they're not annoying?  To help make those bugs
	more annoying you can set up bugzilla's automatic whining
	system.  This can be done by adding the following command as a
	daily crontab entry (for help on that see that crontab man
	page):
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
> <B
CLASS="COMMAND"
>cd
		&#60;your-bugzilla-directory&#62; ;
		./whineatnews.pl</B
> </TT
>
	  </TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  Depending on your system, crontab may have several manpages.
	  The following command should  lead you to the most useful
	  page for this purpose: 
	  <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
> man 5 crontab
	  </PRE
></FONT
></TD
></TR
></TABLE
>
	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN827"
>3.2.18. Bug Graphs (Optional)</A
></H2
><P
>	As long as you installed the GD and Graph::Base Perl modules
	you might as well turn on the nifty bugzilla bug reporting
	graphs.
      </P
><P
>	Add a cron entry like this to run collectstats daily at 5
	after midnight:
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
> <B
CLASS="COMMAND"
>crontab
		-e</B
> </TT
>
	  </TD
></TR
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
> 5 0 * * * cd
	      &#60;your-bugzilla-directory&#62; ; ./collectstats.pl
	    </TT
>
	  </TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><P
>	After two days have passed you'll be able to view bug graphs
	from the Bug Reports page. 
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN839"
>3.2.19. Securing MySQL</A
></H2
><P
>	If you followed the installation instructions for setting up
	your "bugs" and "root" user in MySQL, much of this should not
	apply to you.  If you are upgrading an existing installation
	of Bugzilla, you should pay close attention to this section.
      </P
><P
>	Most MySQL installs have "interesting" default security parameters:
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>mysqld defaults to running as root</TD
></TR
><TR
><TD
>it defaults to allowing external network connections</TD
></TR
><TR
><TD
>it has a known port number, and is easy to detect</TD
></TR
><TR
><TD
>it defaults to no passwords whatsoever</TD
></TR
><TR
><TD
>it defaults to allowing "File_Priv"</TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><P
>	This means anyone from anywhere on the internet can not only
	drop the database with one SQL command, and they can write as
	root to the system.
      </P
><P
>	To see your permissions do:
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>bash#</TT
>
	      <B
CLASS="COMMAND"
>mysql -u root -p</B
>
	    </TT
>
	  </TD
></TR
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
	      <B
CLASS="COMMAND"
>use mysql;</B
>
	    </TT
>
	  </TD
></TR
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
	      <B
CLASS="COMMAND"
>show tables;</B
>
	    </TT
>
	  </TD
></TR
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
	      <B
CLASS="COMMAND"
>select * from user;</B
>
	    </TT
>
	  </TD
></TR
><TR
><TD
>	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
	      <B
CLASS="COMMAND"
>select * from db;</B
>
	    </TT
>
	  </TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><P
>	To fix the gaping holes:
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>DELETE FROM user WHERE User='';</TD
></TR
><TR
><TD
>UPDATE user SET Password=PASSWORD('new_password') WHERE user='root';</TD
></TR
><TR
><TD
> FLUSH PRIVILEGES;</TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><P
>	If you're not running "mit-pthreads" you can use:
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>GRANT USAGE ON *.* TO bugs@localhost;</TD
></TR
><TR
><TD
>GRANT ALL ON bugs.* TO bugs@localhost;</TD
></TR
><TR
><TD
>REVOKE DROP ON bugs.* FROM bugs@localhost;</TD
></TR
><TR
><TD
>FLUSH PRIVILEGES;</TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><P
>	With "mit-pthreads" you'll need to modify the "globals.pl" Mysql-&#62;Connect
	line to specify a specific host name instead of "localhost", and accept
	external connections:
	<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>GRANT USAGE ON *.* TO bugs@bounce.hop.com;</TD
></TR
><TR
><TD
>GRANT ALL ON bugs.* TO bugs@bounce.hop.com;</TD
></TR
><TR
><TD
>REVOKE DROP ON bugs.* FROM bugs@bounce.hop.com;</TD
></TR
><TR
><TD
>FLUSH PRIVILEGES;</TD
></TR
></TBODY
></TABLE
><P
></P
>
      </P
><P
>	Use .htaccess files with the Apache webserver to secure your
	bugzilla install. See <A
HREF="#HTACCESS"
>.htaccess files and security</A
>
      </P
><P
>	Consider also:
	<P
></P
><OL
TYPE="1"
><LI
><P
>	      Turning off external networking with "--skip-networking",
	      unless you have "mit-pthreads", in which case you can't.
	      Without networking, MySQL connects with a Unix domain socket.
	    </P
></LI
><LI
><P
>	      using the --user= option to mysqld to run it as an unprivileged
	      user.
	    </P
></LI
><LI
><P
>	      starting MySQL in a chroot jail
	    </P
></LI
><LI
><P
>	      running the httpd in a "chrooted" jail
	    </P
></LI
><LI
><P
>	      making sure the MySQL passwords are different from the OS
	      passwords (MySQL "root" has nothing to do with system "root").
	    </P
></LI
><LI
><P
>	      running MySQL on a separate untrusted machine
	    </P
></LI
><LI
><P
>	      making backups ;-)
	    </P
></LI
></OL
>
      </P
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="OSX"
>3.3. Mac OS X Installation Notes</A
></H1
><P
>      There are a lot of common libraries and utilities out there
      that Apple did not include with Mac OS X, but which run
      perfectly well on it.  The GD library, which Bugzilla needs to
      do bug graphs, is one of these.
    </P
><P
>      The easiest way to get a lot of these is with a program called
      Fink, which is similar in nature to the CPAN installer, but
      installs common GNU utilities.  Fink is available from
      &#60;http://sourceforge.net/projects/fink/&#62;.
    </P
><P
>      Follow the instructions for setting up Fink.  Once it's
      installed, you'll want to run the following as root:
      <B
CLASS="COMMAND"
>fink install gd</B
>
    </P
><P
>      It will prompt you for a number of dependencies, type 'y' and
      hit enter to install all of the dependencies.  Then watch it
      work.
    </P
><P
>      To prevent creating conflicts with the software that Apple
      installs by default, Fink creates its own directory tree at
      /sw where it installs most of the software that it installs.
      This means your libraries and headers for libgd will be at
      /sw/lib and /sw/include instead of /usr/lib and
      /usr/local/include.  Because of these changed locations for
      the libraries, the Perl GD module will not install directly
      via CPAN (it looks for the specific paths instead of getting
      them from your environment).  But there's a way around that
      :-)
    </P
><P
>      Instead of typing <SPAN
CLASS="QUOTE"
>"install GD"</SPAN
> at the
      <TT
CLASS="PROMPT"
>cpan&#62;</TT
> prompt, type <B
CLASS="COMMAND"
>look
	GD</B
>.  This should go through the motions of
      downloading the latest version of the GD module, then it will
      open a shell and drop you into the build directory. Apply the
      following patch to the Makefile.PL file (save the patch into a
      file  and use the command <B
CLASS="COMMAND"
>patch &#60;
	patchfile</B
>:
    </P
><P
>      <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>	
--- GD-1.33/Makefile.PL Fri Aug  4 16:59:22 2000
+++ GD-1.33-darwin/Makefile.PL  Tue Jun 26 01:29:32 2001
@@ -3,8 +3,8 @@
 warn "NOTICE: This module requires libgd 1.8.3 or higher (shared library version 4.X).\n";
 
 # =====&#62; PATHS: CHECK AND ADJUST &#60;=====
-my @INC     = qw(-I/usr/local/include -I/usr/local/include/gd); 
-my @LIBPATH = qw(-L/usr/lib/X11 -L/usr/X11R6/lib -L/usr/X11/lib -L/usr/local/lib );
+my @INC     = qw(-I/sw/include -I/sw/include/gd -I/usr/local/include -I/usr/local/include/gd);
+my @LIBPATH = qw(-L/usr/lib/X11 -L/usr/X11R6/lib -L/usr/X11/lib -L/sw/lib -L/usr/local/lib);
 my @LIBS    = qw(-lgd -lpng -lz);
 
 # FEATURE FLAGS
@@ -23,7 +23,7 @@
 
 push @LIBS,'-lttf' if $TTF;
 push @LIBS,'-ljpeg' if $JPEG;
-push @LIBS, '-lm' unless $^O eq 'MSWin32';
+push @LIBS, '-lm' unless ($^O =~ /^MSWin32|darwin$/);
 
 # FreeBSD 3.3 with libgd built from ports croaks if -lXpm is specified 
 if ($^O ne 'freebsd' &#38;&#38; $^O ne 'MSWin32') {

 
      </PRE
></FONT
></TD
></TR
></TABLE
>
    </P
><P
>      Then, run these commands to finish the installation of the perl module:
      <P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><B
CLASS="COMMAND"
>perl Makefile.PL</B
></TD
></TR
><TR
><TD
><B
CLASS="COMMAND"
>make</B
></TD
></TR
><TR
><TD
><B
CLASS="COMMAND"
>make test</B
></TD
></TR
><TR
><TD
><B
CLASS="COMMAND"
>make install</B
></TD
></TR
><TR
><TD
>And don't forget to run <B
CLASS="COMMAND"
>exit</B
> to get back to cpan.</TD
></TR
></TBODY
></TABLE
><P
></P
>
    </P
><P
>      Happy Hacking!
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="BSDINSTALL"
>3.4. BSD Installation Notes</A
></H1
><P
>      For instructions on how to set up Bugzilla on FreeBSD, NetBSD, OpenBSD, BSDi, etc. please
      consult <A
HREF="#OSX"
>Section 3.3</A
>.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="GENINSTALL"
>3.5. Installation General Notes</A
></H1
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="AEN941"
>3.5.1. Modifying Your Running System</A
></H2
><P
>	Bugzilla optimizes database lookups by storing all relatively static
	information in the versioncache file, located in the data/ subdirectory
	under your installation directory.
      </P
><P
>	If you make a change to the structural data in your database
	(the versions table for example), or to the
	<SPAN
CLASS="QUOTE"
>"constants"</SPAN
> encoded in defparams.pl, you will
	need to remove the cached content from the data directory
	(by doing a <SPAN
CLASS="QUOTE"
>"rm data/versioncache"</SPAN
>), or your
	changes won't show up.
      </P
><P
>	That file gets automatically regenerated whenever it's more than an
	hour old, so Bugzilla will eventually notice your changes by itself, but
	generally you want it to notice right away, so that you can test things.
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN948"
>3.5.2. Upgrading From Previous Versions</A
></H2
><P
>	The developers of Bugzilla are constantly adding new tables, columns and
	fields.  You'll get SQL errors if you just update the code.  The strategy
	to update is to simply always run the checksetup.pl script whenever
	you upgrade your installation of Bugzilla.  If you want to see what has
	changed, you can read the comments in that file, starting from the end.
      </P
><P
>	If you are running Bugzilla version 2.8 or lower, and wish to upgrade to
	the latest version, please consult the file, "UPGRADING-pre-2.8" in the
	Bugzilla root directory after untarring the archive.
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="HTACCESS"
>3.5.3. <TT
CLASS="FILENAME"
>.htaccess</TT
> files and security</A
></H2
><P
>	To enhance the security of your Bugzilla installation,
	Bugzilla  will generate
	<I
CLASS="GLOSSTERM"
><TT
CLASS="FILENAME"
>.htaccess</TT
></I
> files
	which the Apache webserver can use to restrict  access to
	the bugzilla data files. The checksetup script  will
	generate the <TT
CLASS="FILENAME"
>.htaccess</TT
> files.
	
	<DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    If you are using an alternate provider of
	    <SPAN
CLASS="PRODUCTNAME"
>webdot</SPAN
> services for graphing
	    (as described when viewing
	    <TT
CLASS="FILENAME"
>editparams.cgi</TT
> in your web
	    browser), you will need to change  the ip address in
	    <TT
CLASS="FILENAME"
>data/webdot/.htaccess</TT
> to the ip
	    address of the webdot server that  you are using. 
	  </P
></TD
></TR
></TABLE
></DIV
>
	
      </P
><P
>	If you are using Internet Information Server or other web
	server which does not observe <TT
CLASS="FILENAME"
>.htaccess</TT
>
	conventions, you can disable their creation by editing
	<TT
CLASS="FILENAME"
>localconfig</TT
> and setting the
	<TT
CLASS="VARNAME"
>$create_htaccess</TT
> variable to
	<TT
CLASS="PARAMETER"
><I
>0</I
></TT
>.
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="MOD_THROTTLE"
>3.5.4. <TT
CLASS="FILENAME"
>mod_throttle</TT
> and Security</A
></H2
><P
>	It is possible for a user, by mistake or on purpose, to access
	the database many times in a row which can result in very slow
	access speeds for other users.  If your Bugzilla installation
	is experiencing this problem , you may install  the Apache
	module <TT
CLASS="FILENAME"
>mod_throttle</TT
> which can limit
	connections by ip-address. You may download this module at
	<A
HREF="http://www.snert.com/Software/Throttle/"
TARGET="_top"
>http://www.snert.com/Software/Throttle/</A
>. Follow the instructions to install into your Apache install.  <EM
>This module only functions with the Apache web server!</EM
>. You may use the <B
CLASS="COMMAND"
>ThrottleClientIP</B
> command provided by this module  to accomplish this goal. See the <A
HREF="http://www.snert.com/Software/Throttle/"
TARGET="_top"
>Module Instructions</A
> for more  information. </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="CONTENT_TYPE"
>3.5.5. Preventing untrusted Bugzilla content from executing malicious Javascript code</A
></H2
><P
>It is possible for a Bugzilla to execute malicious
	Javascript code.  Due to internationalization concerns, we are
	unable to incorporate the code changes necessary to fulfill
	the CERT advisory requirements mentioned in <A
HREF="http://www.cet.org/tech_tips/malicious_code_mitigation.html/#3"
TARGET="_top"
>http://www.cet.org/tech_tips/malicious_code_mitigation.html/#3</A
>.  Executing the following code snippet from a UNIX command shell will rectify the problem if your Bugzilla installation is intended for an English-speaking audience.  As always, be sure your Bugzilla installation has a good backup before making changes, and I recommend you understand what the script is doing before executing it. </P
><P
><TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>bash# cd $BUGZILLA_HOME; for i in `ls *.cgi`; \
	  do cat $i | sed 's/Content-type\: text\/html/Content-Type: text\/html\; charset=ISO-8859-1/' &#62;$i.tmp; \
	  mv $i.tmp $i; done
	</PRE
></FONT
></TD
></TR
></TABLE
></P
><P
>	All this one-liner command does is search for all instances of
	<SPAN
CLASS="QUOTE"
>"Content-type: text/html"</SPAN
> and replaces it with
	<SPAN
CLASS="QUOTE"
>"Content-Type: text/html; charset=ISO-8859-1"</SPAN
>.
	This specification prevents possible Javascript attacks on the
	browser, and is suggested for all English-speaking sites.  For
	non-english-speaking Bugzilla sites, I suggest changing
	<SPAN
CLASS="QUOTE"
>"ISO-8859-1"</SPAN
>, above, to <SPAN
CLASS="QUOTE"
>"UTF-8"</SPAN
>.
      </P
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="UNIXHISTORY"
>3.5.6. UNIX Installation Instructions History</A
></H2
><P
>	This document was originally adapted from the Bonsai
	installation instructions by Terry Weissman
	&#60;terry@mozilla.org&#62;.
      </P
><P
>	The February 25, 1999 re-write of this page was done by Ry4an
	Brase &#60;ry4an@ry4an.org&#62;, with some edits by Terry
	Weissman, Bryce Nesbitt, Martin Pool, &#38; Dan Mosedale (But
	don't send bug reports to them; report them using bugzilla, at <A
HREF="http://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla"
TARGET="_top"
>http://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla</A
> ).
      </P
><P
>	This document was heavily modified again Wednesday, March 07
	2001 to reflect changes for Bugzilla 2.12 release by Matthew
	P. Barnson.  The securing MySQL section should be changed to
	become standard procedure for Bugzilla installations.
      </P
><P
>	Finally, the README in its entirety was marked up in SGML and
	included into the Guide on April 24, 2001 by Matt Barnson.
	Since that time, it's undergone extensive modification as
	Bugzilla grew.
      </P
><P
>	Comments from people using this Guide for the first time are
	particularly welcome.
      </P
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="WIN32"
>3.6. Win32 Installation Notes</A
></H1
><P
>This section covers installation on Microsoft Windows 95,
      98, ME, NT, and 2000.  Bugzilla works fine on Win32 platforms,
      but please remember that the Bugzilla team and the author of the
      Guide neither endorse nor support installation on Microsoft
      Windows.  Bugzilla installs and runs <EM
>best</EM
>
      and <EM
>easiest</EM
> on UNIX-like operating systems,
      and that is the way it will stay for the foreseeable future. The
      Bugzilla team is considering supporting Win32 for the 2.16
      release and later.</P
><P
>The easiest way to install Bugzilla on Intel-archiecture
      machines is to install some variant of GNU/Linux, then follow
      the UNIX installation instructions in this Guide.  If you have
      any influence in the platform choice for running this system,
      please choose GNU/Linux instead of Microsoft Windows.</P
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="WININSTALL"
>3.6.1. Win32 Installation: Step-by-step</A
></H2
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  You should be familiar with, and cross-reference, the rest
	  of the  
	  <A
HREF="#INSTALLATION"
>Bugzilla Installation</A
> section while performing your
	  Win32 installation.
	</P
><P
>  Making Bugzilla work on Microsoft Windows is no
	  picnic.  Support for Win32 has improved dramatically in the
	  last few releases, but, if you choose to proceed, you should
	  be a <EM
>very</EM
> skilled Windows Systems
	  Administrator with strong troubleshooting abilities, a high
	  tolerance for pain, and moderate perl skills. Bugzilla on NT
	  requires hacking source code and implementing some advanced
	  utilities.  What follows is the recommended installation
	  procedure for Win32; additional suggestions are provided in
	  <A
HREF="#FAQ"
>Appendix A</A
>.
	</P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
>	    Install <A
HREF="http://www.apache.org/"
TARGET="_top"
>Apache Web
	      Server</A
> for Windows, and copy the Bugzilla files
	    somewhere Apache can serve them.  Please follow all the
	    instructions referenced in <A
HREF="#INSTALLATION"
>Bugzilla Installation</A
>
	    regarding your Apache configuration, particularly
	    instructions regarding the <SPAN
CLASS="QUOTE"
>"AddHandler"</SPAN
>
	    parameter and <SPAN
CLASS="QUOTE"
>"ExecCGI"</SPAN
>.
	  </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      You may also use Internet Information Server or Personal
	      Web Server for this purpose.  However, setup is quite
	      different.  If ActivePerl doesn't seem to handle your
	      file associations correctly (for .cgi and .pl files),
	      please consult <A
HREF="#FAQ"
>Appendix A</A
>.
	    </P
><P
>	      If you are going to use IIS, if on Windows NT you must
	      be updated to at least Service Pack 4.  Windows 2000
	      ships with a sufficient version of IIS.
	    </P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><P
>	    Install <A
HREF="http://www.activestate.com/"
TARGET="_top"
>ActivePerl</A
> for Windows.  Check <A
HREF="http://aspn.activestate.com/ASPN/Downloads/ActivePerl/"
TARGET="_top"
>http://aspn.activestate.com/ASPN/Downloads/ActivePerl</A
> for a current compiled binary.
	  </P
><P
>	    Please also check the following links to fully understand the status
	    of ActivePerl on Win32:
	    <A
HREF="http://language.perl.com/newdocs/pod/perlport.html"
TARGET="_top"
>	      Perl Porting</A
>, and
	    <A
HREF="http://ftp.univie.ac.at/packages/perl/ports/nt/FAQ/perlwin32faq5.html"
TARGET="_top"
>	      Perl on Win32 FAQ</A
>
	  </P
></LI
><LI
><P
>	    Use ppm from your perl\bin directory to install the following packs: DBI,
	    DBD-Mysql, TimeDate, Chart, Date-Calc, Date-Manip, and GD.  You may need
	    to extract them from .zip format using Winzip or other unzip program first.
	    These additional ppm modules can be downloaded from ActiveState.
	  </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      You can find a list of modules at
	      <A
HREF="http://www.activestate.com/PPMPackages/zips/5xx-builds-only"
TARGET="_top"
>		http://www.activestate.com/PPMPackages/zips/5xx-builds-only/</A
>
	    </P
></TD
></TR
></TABLE
></DIV
><P
>	    The syntax for ppm is:
	    <TT
CLASS="COMPUTEROUTPUT"
>	      <TT
CLASS="PROMPT"
>C:&#62; </TT
><B
CLASS="COMMAND"
>ppm &#60;modulename&#62;</B
>
	    </TT
>
	  </P
><DIV
CLASS="EXAMPLE"
><A
NAME="AEN1038"
></A
><P
><B
>Example 3-3. Installing ActivePerl ppd Modules on Microsoft Windows</B
></P
><P
><TT
CLASS="PROMPT"
>C:&#62;</TT
><B
CLASS="COMMAND"
>ppm
		<TT
CLASS="OPTION"
>DBD-Mysql</TT
></B
></P
><P
>Watch your capitalization!</P
></DIV
><P
>	    You can find ActiveState ppm modules at
	    <A
HREF="http://www.activestate.com/PPMPackages/5.6plus/"
TARGET="_top"
>	      http://www.activestate.com/PPMPackages/5.6plus</A
>
	  </P
></LI
><LI
><P
>	    Install MySQL for NT.
	    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		You can download MySQL for Windows NT from <A
HREF="http://www.mysql.com/"
TARGET="_top"
>MySQL.com</A
>.  Some find it helpful to use the WinMySqlAdmin utility, included with the download, to set up the database.
	      </P
></TD
></TR
></TABLE
></DIV
>
	  </P
></LI
><LI
><P
>	    Setup MySQL
	  </P
><OL
CLASS="SUBSTEPS"
TYPE="a"
><LI
><P
>		<TT
CLASS="COMPUTEROUTPUT"
>		  <TT
CLASS="PROMPT"
>C:&#62; </TT
>
		  <B
CLASS="COMMAND"
>C:\mysql\bin\mysql -u root mysql</B
>
		</TT
>
	      </P
></LI
><LI
><P
>		<TT
CLASS="COMPUTEROUTPUT"
>		  <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
		  <B
CLASS="COMMAND"
>DELETE FROM user WHERE Host='localhost' AND User='';</B
>
		</TT
>
	      </P
></LI
><LI
><P
>		<TT
CLASS="COMPUTEROUTPUT"
>		  <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
		  <B
CLASS="COMMAND"
>UPDATE user SET Password=PASSWORD ('new_password')
		    WHERE user='root';</B
>
		</TT
>
	      </P
><P
><SPAN
CLASS="QUOTE"
>"new_password"</SPAN
>, above, indicates
		whatever password you wish to use for your
		<SPAN
CLASS="QUOTE"
>"root"</SPAN
> user.</P
></LI
><LI
><A
NAME="NTBUGS-PASSWORD"
></A
><P
>		<TT
CLASS="COMPUTEROUTPUT"
>		  <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
		  <B
CLASS="COMMAND"
>GRANT SELECT, INSERT, UPDATE, DELETE,
		    INDEX, ALTER, CREATE, DROP, REFERENCES
		    ON bugs.* to bugs@localhost
		    IDENTIFIED BY 'bugs_password';</B
>
		</TT
>
	      </P
><P
><SPAN
CLASS="QUOTE"
>"bugs_password"</SPAN
>, above, indicates
		whatever password you wish to use for your
		<SPAN
CLASS="QUOTE"
>"bugs"</SPAN
> user.</P
></LI
><LI
><P
>		<TT
CLASS="COMPUTEROUTPUT"
>		  <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
		  <B
CLASS="COMMAND"
>FLUSH PRIVILEGES;</B
>
		</TT
>
	      </P
></LI
><LI
><P
>		<TT
CLASS="COMPUTEROUTPUT"
>		  <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
		  <B
CLASS="COMMAND"
>create database bugs;</B
>
		</TT
>
	      </P
></LI
><LI
><P
>		<TT
CLASS="COMPUTEROUTPUT"
>		  <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
		  <B
CLASS="COMMAND"
>exit;</B
>
		</TT
>
	      </P
></LI
><LI
><P
>		<TT
CLASS="COMPUTEROUTPUT"
>		  <TT
CLASS="PROMPT"
>C:&#62;</TT
>
		  <B
CLASS="COMMAND"
>C:\mysql\bin\mysqladmin -u root -p reload</B
>
		</TT
>
	      </P
></LI
></OL
></LI
><LI
><P
>	    Edit <TT
CLASS="FILENAME"
>checksetup.pl</TT
> in your Bugzilla directory.  Change
	    this line:
	  </P
><P
>	    <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>my $webservergid = getgrnam($my_webservergroup);
	    </PRE
></FONT
></TD
></TR
></TABLE
>
	  </P
><P
>	    to
	  </P
><P
>	    <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>my $webservergid = $my_webservergroup;
	    </PRE
></FONT
></TD
></TR
></TABLE
>
or the name of the group you wish to own the files explicitly:
	    <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>my $webservergid = 'Administrators'
	    </PRE
></FONT
></TD
></TR
></TABLE
>
	  </P
></LI
><LI
><P
>	    Run <TT
CLASS="FILENAME"
>checksetup.pl</TT
> from the Bugzilla directory.
	  </P
></LI
><LI
><P
>Edit <TT
CLASS="FILENAME"
>localconfig</TT
> to suit your
	    requirements.  Set <TT
CLASS="VARNAME"
>$db_pass</TT
> to your
	    <SPAN
CLASS="QUOTE"
>"bugs_password"</SPAN
> from <A
HREF="#NTBUGS-PASSWORD"
>step 5.d</A
>, and <TT
CLASS="VARNAME"
>$webservergroup</TT
> to <SPAN
CLASS="QUOTE"
>"8"</SPAN
>.</P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Not sure on the <SPAN
CLASS="QUOTE"
>"8"</SPAN
> for
	      <TT
CLASS="VARNAME"
>$webservergroup</TT
> above.  If it's
	      wrong, please send corrections.</P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><P
>	    Edit <TT
CLASS="FILENAME"
>defparams.pl</TT
> to suit your
	    requirements.  Particularly, set
	    <TT
CLASS="VARNAME"
>DefParam("maintainer")</TT
> and
	    <TT
CLASS="VARNAME"
>DefParam("urlbase") to match your
	      install.</TT
>
	  </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>This is yet another step I'm not sure of, since the
	      maintainer of this documentation does not maintain
	      Bugzilla on NT.  If you can confirm or deny that this
	      step is required, please let me know.</P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      There are several alternatives to Sendmail that will work on Win32.
	      The one mentioned here is a <EM
>suggestion</EM
>, not
	      a requirement.  Some other mail packages that can work include
	      <A
HREF="http://www.blat.net/"
TARGET="_top"
>BLAT</A
>,
	      <A
HREF="http://www.geocel.com/windmail/"
TARGET="_top"
>Windmail</A
>,
	      <A
HREF="http://www.dynamicstate.com/"
TARGET="_top"
>Mercury Sendmail</A
>,
	      and the CPAN Net::SMTP Perl module (available in .ppm).
	      Every option requires some hacking of the Perl scripts for Bugzilla
	      to make it work.  The option here simply requires the least.
	    </P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
>		Download NTsendmail, available from<A
HREF="http://www.ntsendmail.com/"
TARGET="_top"
> www.ntsendmail.com</A
>. You must have a "real" mail server which allows you to relay off it in your $ENV{"NTsendmail"} (which you should probably place in globals.pl)
	      </P
></LI
><LI
><P
>Put ntsendmail.pm into your .\perl\lib directory.</P
></LI
><LI
><P
>Add to globals.pl:</P
><TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
># these settings configure the NTsendmail process
use NTsendmail;
$ENV{"NTsendmail"}="your.smtpserver.box";
$ENV{"NTsendmail_debug"}=1;
$ENV{"NTsendmail_max_tries"}=5;
	      </PRE
></FONT
></TD
></TR
></TABLE
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  Some mention to also edit
		  <TT
CLASS="VARNAME"
>$db_pass</TT
> in
		  <TT
CLASS="FILENAME"
>globals.pl</TT
> to be your
		  <SPAN
CLASS="QUOTE"
>"bugs_password"</SPAN
>.  Although this may get
		  you around some problem authenticating to your
		  database, since globals.pl is not normally
		  restricted by <TT
CLASS="FILENAME"
>.htaccess</TT
>, your
		  database password is exposed to whoever uses your
		  web server.
		</P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><P
>		Find and comment out all occurences of
		<SPAN
CLASS="QUOTE"
>"<B
CLASS="COMMAND"
>open(SENDMAIL</B
>"</SPAN
> in
		your Bugzilla directory.  Then replace them with:
		<TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
># new sendmail functionality
my $mail=new NTsendmail;
my $from="bugzilla\@your.machine.name.tld";
my $to=$login;
my $subject=$urlbase;
$mail-&#62;send($from,$to,$subject,$msg);
		</PRE
></FONT
></TD
></TR
></TABLE
>
	      </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  Some have found success using the commercial product, 
		  <SPAN
CLASS="PRODUCTNAME"
>Windmail</SPAN
>.
		  You could try replacing your sendmail calls with:
		  <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>open SENDMAIL, "|\"C:/General/Web/tools/Windmail 4.0 Beta/windmail\" -t &#62; mail.log";
		  </PRE
></FONT
></TD
></TR
></TABLE
>
		or something to that effect.
		</P
></TD
></TR
></TABLE
></DIV
></LI
></OL
></DIV
></LI
><LI
><P
>	    Change all references in all files from
	    <TT
CLASS="FILENAME"
>processmail</TT
> to
	    <TT
CLASS="FILENAME"
>processmail.pl</TT
>, and
	    rename <TT
CLASS="FILENAME"
>processmail</TT
> to
	    <TT
CLASS="FILENAME"
>processmail.pl</TT
>.
	  </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      Many think this may be a change we want to make for
	      main-tree Bugzilla.  It's painless for the UNIX folks,
	      and will make the Win32 people happier.
	    </P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      Some people have suggested using the Net::SMTP Perl module instead of NTsendmail or the other options listed here.  You can change processmail.pl to make this work.
	    <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>&#13;my $smtp = Net::SMTP-&#62;new('&#60;Name of your SMTP server&#62;');   #connect to SMTP server
$smtp-&#62;mail('&#60;your name&#62;@&#60;you smpt server&#62;');# use the sender's adress here
$smtp-&#62;to($tolist); # recipient's address
$smtp-&#62;data();  # Start the mail
$smtp-&#62;datasend($msg);
$smtp-&#62;dataend();   # Finish sending the mail
$smtp-&#62;quit;    # Close the SMTP connection
$logstr = "$logstr; mail sent to $tolist $cclist";
}&#13;</PRE
></FONT
></TD
></TR
></TABLE
>
here is a test mail program for Net::SMTP:
<TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>&#13;use Net::SMTP;
 my $smtp = Net::SMTP-&#62;new('&#60;Name of your SMTP server', Timeout =&#62; 30, Debug
=&#62; 1, ); # connect to SMTP server
                 $smtp-&#62;auth;
                $smtp-&#62;mail('you@yourcompany.com');# use the sender's adress
here
                $smtp-&#62;to('someotherAddress@someotherdomain.com'); #
recipient's address
                $smtp-&#62;data();  # Start the mail
                $smtp-&#62;datasend('test');
                $smtp-&#62;dataend();   # Finish sending the mail
                $smtp-&#62;quit;    # Close the SMTP connection
exit;&#13;</PRE
></FONT
></TD
></TR
></TABLE
>
	    </P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      This step is optional if you are using IIS or another
	      web server which only decides on an interpreter based
	      upon the file extension (.pl), rather than the
	      <SPAN
CLASS="QUOTE"
>"shebang"</SPAN
> line (#/usr/bonsaitools/bin/perl)
	    </P
></TD
></TR
></TABLE
></DIV
><P
>	    Modify the path to perl on the first line (#!) of all
	    files to point to your Perl installation, and add
	    <SPAN
CLASS="QUOTE"
>"perl"</SPAN
> to the beginning of all Perl system
	    calls that use a perl script as an argument.  This may
	    take you a while. There is a <SPAN
CLASS="QUOTE"
>"setperl.csh"</SPAN
>
	    utility to speed part of this procedure, available in the
	    <A
HREF="#PATCHES"
>Useful Patches and Utilities for Bugzilla</A
> section of The Bugzilla Guide.
	    However, it requires the Cygwin GNU-compatible environment
	    for Win32 be set up in order to work.  See <A
HREF="http://www.cygwin.com/"
TARGET="_top"
>http://www.cygwin.com/</A
> for details on obtaining Cygwin.
	  </P
></LI
><LI
><P
>	    Modify the invocation of all system() calls in all perl
	    scripts in your Bugzilla directory.  For instance, change
	    this line in processmail: 
	    <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
> 
system ("./processmail.pl",@ARGLIST); 
	    </PRE
></FONT
></TD
></TR
></TABLE
> to
	    <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
> 
system ("perl processmail.pl",@ARGLIST);
	    </PRE
></FONT
></TD
></TR
></TABLE
>
	  </P
></LI
><LI
><P
>            Add <TT
CLASS="FUNCTION"
>binmode()</TT
> calls so attachments
	    will work (<A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=62000"
TARGET="_top"
>bug 62000</A
>).
          </P
><P
>            Because Microsoft Windows based systems handle binary
	    files different than Unix based systems, you need to add
	    the following lines to
	    <TT
CLASS="FILENAME"
>createattachment.cgi</TT
>  and
	    <TT
CLASS="FILENAME"
>showattachment.cgi</TT
> before the
	    <TT
CLASS="FUNCTION"
>require 'CGI.pl';</TT
> line.</P
><P
><TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>binmode(STDIN);
binmode(STDOUT);</PRE
></FONT
></TD
></TR
></TABLE
>
          </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>              According to <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=62000"
TARGET="_top"
>bug 62000</A
>, the perl documentation says that you should always use <TT
CLASS="FUNCTION"
>binmode()</TT
> when dealing with binary files, but never when dealing with text files.  That seems to suggest that rather than aribtrarily putting <TT
CLASS="FUNCTION"
>binmode()</TT
> at the begining of the attachment files, there should be logic to determine if <TT
CLASS="FUNCTION"
>binmode()</TT
> is needed or not.
            </P
></TD
></TR
></TABLE
></DIV
></LI
></OL
></DIV
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  If you are using IIS or Personal Web Server, you must add cgi
	  relationships to Properties -&#62; Home directory (tab) -&#62;
	  Application Settings (section) -&#62; Configuration (button),
	  such as: 
	</P
><P
>	  <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
> 
.cgi to: &#60;perl install directory&#62;\perl.exe %s %s
.pl to: &#60;perl install directory&#62;\perl.exe %s %s
GET,HEAD,POST
	  </PRE
></FONT
></TD
></TR
></TABLE
> 
	  Change the path to Perl to match your
	  install, of course.
	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="ADDLWINTIPS"
>3.6.2. Additional Windows Tips</A
></H2
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  From Andrew Pearson:
	  <A
NAME="AEN1212"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>	      You can make Bugzilla work with Personal Web Server for
	      Windows 98 and higher, as well as for IIS 4.0.
	      Microsoft has information available at <A
HREF="            http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP"
TARGET="_top"
> http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP</A
>
	    </P
><P
>	      Basically you need to add two String Keys in the
	      registry at the following location:
	    </P
><P
>	      <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3SVC\Parameters\ScriptMap
	      </PRE
></FONT
></TD
></TR
></TABLE
>
	    </P
><P
>	      The keys should be called ".pl" and ".cgi", and both
	      should have a value something like:
	      <B
CLASS="COMMAND"
>c:/perl/bin/perl.exe "%s" "%s"</B
>
	    </P
><P
>	      The KB article only talks about .pl, but it goes into
	      more detail and provides a perl test script.
	    </P
></BLOCKQUOTE
>
	</P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  If attempting to run Bugzilla 2.12 or older, you will need
	  to remove encrypt() calls from the Perl source. This is
	  <EM
>not necessary</EM
> for Bugzilla 2.13 and
	  later, which includes the current release, Bugzilla
	  2.14.
	  <DIV
CLASS="EXAMPLE"
><A
NAME="AEN1224"
></A
><P
><B
>Example 3-4. Removing encrypt() for Windows NT Bugzilla version
	      2.12 or earlier</B
></P
><P
>	      Replace this:   
	      <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>  
SendSQL("SELECT encrypt(" . SqlQuote($enteredpwd) . ", " . SQLQuote(substr($realcryptpwd, 0, 2)) . ")");
my $enteredcryptpwd = FetchOneColumn();
	      </PRE
></FONT
></TD
></TR
></TABLE
> 
with this:   
	      <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>  
my $enteredcryptpwd = $enteredpwd   
	      </PRE
></FONT
></TD
></TR
></TABLE
> 
	      in cgi.pl.
	    </P
></DIV
>
	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="BZLDAP"
>3.6.3. Bugzilla LDAP Integration</A
></H2
><P
>	What follows is some late-breaking information on using the
	LDAP authentication options with Bugzilla.  The author has not
	tested these (nor even formatted this section!) so please
	contribute feedback to the newsgroup.
      </P
><P
CLASS="LITERALLAYOUT"
>Mozilla::LDAP&nbsp;module<br>
<br>
The&nbsp;Mozilla::LDAP&nbsp;module&nbsp;allows&nbsp;you&nbsp;to&nbsp;use&nbsp;LDAP&nbsp;for&nbsp;authentication&nbsp;to<br>
the&nbsp;Bugzilla&nbsp;system.&nbsp;&nbsp;This&nbsp;module&nbsp;is&nbsp;not&nbsp;required&nbsp;if&nbsp;you&nbsp;are&nbsp;not&nbsp;using<br>
LDAP.<br>
<br>
Mozilla::LDAP&nbsp;(aka&nbsp;PerLDAP)&nbsp;is&nbsp;available&nbsp;for&nbsp;download&nbsp;from<br>
http://www.mozilla.org/directory.<br>
<br>
NOTE:&nbsp;The&nbsp;Mozilla::LDAP&nbsp;module&nbsp;requires&nbsp;Netscape's&nbsp;Directory&nbsp;SDK.<br>
Follow&nbsp;the&nbsp;link&nbsp;for&nbsp;"Directory&nbsp;SDK&nbsp;for&nbsp;C"&nbsp;on&nbsp;that&nbsp;same&nbsp;page&nbsp;to<br>
download&nbsp;the&nbsp;SDK&nbsp;first.&nbsp;&nbsp;After&nbsp;you&nbsp;have&nbsp;installed&nbsp;this&nbsp;SDK,&nbsp;then<br>
install&nbsp;the&nbsp;PerLDAP&nbsp;module.<br>
----------------------------------------------------------------------<br>
<br>
Post-Installation&nbsp;Checklist<br>
----------------------------------------------------------------------<br>
Set&nbsp;useLDAP&nbsp;to&nbsp;"On"&nbsp;**only**&nbsp;if&nbsp;you&nbsp;will&nbsp;be&nbsp;using&nbsp;an&nbsp;LDAP&nbsp;directory<br>
for&nbsp;authentication.&nbsp;&nbsp;Be&nbsp;very&nbsp;careful&nbsp;when&nbsp;setting&nbsp;up&nbsp;this&nbsp;parameter;<br>
if&nbsp;you&nbsp;set&nbsp;LDAP&nbsp;authentication,&nbsp;but&nbsp;do&nbsp;not&nbsp;have&nbsp;a&nbsp;valid&nbsp;LDAP&nbsp;directory<br>
set&nbsp;up,&nbsp;you&nbsp;will&nbsp;not&nbsp;be&nbsp;able&nbsp;to&nbsp;log&nbsp;back&nbsp;in&nbsp;to&nbsp;Bugzilla&nbsp;once&nbsp;you&nbsp;log<br>
out.&nbsp;&nbsp;(If&nbsp;this&nbsp;happens,&nbsp;you&nbsp;can&nbsp;get&nbsp;back&nbsp;in&nbsp;by&nbsp;manually&nbsp;editing&nbsp;the<br>
data/params&nbsp;file,&nbsp;and&nbsp;setting&nbsp;useLDAP&nbsp;back&nbsp;to&nbsp;0.)<br>
<br>
If&nbsp;using&nbsp;LDAP,&nbsp;you&nbsp;must&nbsp;set&nbsp;the&nbsp;three&nbsp;additional&nbsp;parameters:<br>
<br>
Set&nbsp;LDAPserver&nbsp;to&nbsp;the&nbsp;name&nbsp;(and&nbsp;optionally&nbsp;port)&nbsp;of&nbsp;your&nbsp;LDAP&nbsp;server.<br>
If&nbsp;no&nbsp;port&nbsp;is&nbsp;specified,&nbsp;it&nbsp;defaults&nbsp;to&nbsp;the&nbsp;default&nbsp;port&nbsp;of&nbsp;389.&nbsp;&nbsp;(e.g<br>
"ldap.mycompany.com"&nbsp;or&nbsp;"ldap.mycompany.com:1234")<br>
<br>
Set&nbsp;LDAPBaseDN&nbsp;to&nbsp;the&nbsp;base&nbsp;DN&nbsp;for&nbsp;searching&nbsp;for&nbsp;users&nbsp;in&nbsp;your&nbsp;LDAP<br>
directory.&nbsp;&nbsp;(e.g.&nbsp;"ou=People,o=MyCompany")&nbsp;&nbsp;uids&nbsp;must&nbsp;be&nbsp;unique&nbsp;under<br>
the&nbsp;DN&nbsp;specified&nbsp;here.<br>
<br>
Set&nbsp;LDAPmailattribute&nbsp;to&nbsp;the&nbsp;name&nbsp;of&nbsp;the&nbsp;attribute&nbsp;in&nbsp;your&nbsp;LDAP<br>
directory&nbsp;which&nbsp;contains&nbsp;the&nbsp;primary&nbsp;email&nbsp;address.&nbsp;&nbsp;On&nbsp;most&nbsp;directory<br>
servers&nbsp;available,&nbsp;this&nbsp;is&nbsp;"mail",&nbsp;but&nbsp;you&nbsp;may&nbsp;need&nbsp;to&nbsp;change&nbsp;this.<br>
----------------------------------------------------------------------<br>
<br>
(Not&nbsp;sure&nbsp;where&nbsp;this&nbsp;bit&nbsp;should&nbsp;go,&nbsp;but&nbsp;it's&nbsp;important&nbsp;that&nbsp;it&nbsp;be&nbsp;in<br>
there&nbsp;somewhere...)<br>
----------------------------------------------------------------------<br>
Using&nbsp;LDAP&nbsp;authentication&nbsp;for&nbsp;Bugzilla:<br>
<br>
The&nbsp;existing&nbsp;authentication&nbsp;scheme&nbsp;for&nbsp;Bugzilla&nbsp;uses&nbsp;email&nbsp;addresses<br>
as&nbsp;the&nbsp;primary&nbsp;user&nbsp;ID,&nbsp;and&nbsp;a&nbsp;password&nbsp;to&nbsp;authenticate&nbsp;that&nbsp;user.&nbsp;&nbsp;All<br>
places&nbsp;within&nbsp;Bugzilla&nbsp;where&nbsp;you&nbsp;need&nbsp;to&nbsp;deal&nbsp;with&nbsp;user&nbsp;ID&nbsp;(e.g<br>
assigning&nbsp;a&nbsp;bug)&nbsp;use&nbsp;the&nbsp;email&nbsp;address.<br>
<br>
The&nbsp;LDAP&nbsp;authentication&nbsp;builds&nbsp;on&nbsp;top&nbsp;of&nbsp;this&nbsp;scheme,&nbsp;rather&nbsp;than<br>
replacing&nbsp;it.&nbsp;&nbsp;The&nbsp;initial&nbsp;log&nbsp;in&nbsp;is&nbsp;done&nbsp;with&nbsp;a&nbsp;username&nbsp;and&nbsp;password<br>
for&nbsp;the&nbsp;LDAP&nbsp;directory.&nbsp;&nbsp;This&nbsp;then&nbsp;fetches&nbsp;the&nbsp;email&nbsp;address&nbsp;from&nbsp;LDAP<br>
and&nbsp;authenticates&nbsp;seamlessly&nbsp;in&nbsp;the&nbsp;standard&nbsp;Bugzilla&nbsp;authentication<br>
scheme&nbsp;using&nbsp;this&nbsp;email&nbsp;address.&nbsp;&nbsp;If&nbsp;an&nbsp;account&nbsp;for&nbsp;this&nbsp;address<br>
already&nbsp;exists&nbsp;in&nbsp;your&nbsp;Bugzilla&nbsp;system,&nbsp;it&nbsp;will&nbsp;log&nbsp;in&nbsp;to&nbsp;that<br>
account.&nbsp;&nbsp;If&nbsp;no&nbsp;account&nbsp;for&nbsp;that&nbsp;email&nbsp;address&nbsp;exists,&nbsp;one&nbsp;is&nbsp;created<br>
at&nbsp;the&nbsp;time&nbsp;of&nbsp;login.&nbsp;&nbsp;(In&nbsp;this&nbsp;case,&nbsp;Bugzilla&nbsp;will&nbsp;attempt&nbsp;to&nbsp;use&nbsp;the<br>
"displayName"&nbsp;or&nbsp;"cn"&nbsp;attribute&nbsp;to&nbsp;determine&nbsp;the&nbsp;user's&nbsp;full&nbsp;name.)<br>
<br>
After&nbsp;authentication,&nbsp;all&nbsp;other&nbsp;user-related&nbsp;tasks&nbsp;are&nbsp;still&nbsp;handled<br>
by&nbsp;email&nbsp;address,&nbsp;not&nbsp;LDAP&nbsp;username.&nbsp;&nbsp;You&nbsp;still&nbsp;assign&nbsp;bugs&nbsp;by&nbsp;email<br>
address,&nbsp;query&nbsp;on&nbsp;users&nbsp;by&nbsp;email&nbsp;address,&nbsp;etc.<br>
----------------------------------------------------------------------<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P
></DIV
></DIV
></DIV
><DIV
CLASS="CHAPTER"
><HR><H1
><A
NAME="ADMINISTRATION"
>Chapter 4. Administering Bugzilla</A
></H1
><FONT
COLOR="RED"
>    Or, I just got this cool thing installed.  Now what the heck do I
    do with it?
  </FONT
><P
>    So you followed <SPAN
CLASS="QUOTE"
>"<A
HREF="#INSTALLATION"
>Bugzilla Installation</A
>"</SPAN
> to the
    letter, and logged into Bugzilla for the very first time with your
    super-duper god account.  You sit, contentedly staring at the
    Bugzilla Query Screen, the worst of the whole mad business of
    installing this terrific program behind you. It seems, though, you
    have nothing yet to query! Your first act of business should be to
    setup the operating parameters for Bugzilla so you can get busy
    getting data into your bug tracker.
  </P
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="POSTINSTALL-CHECK"
>4.1. Post-Installation Checklist</A
></H1
><P
>      After installation, follow the checklist below to help ensure
      that you have a successful installation. If you do not see a
      recommended setting for a parameter, consider leaving it at the
      default while you perform your initial tests on your Bugzilla
      setup.
    </P
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
>	  Bring up <TT
CLASS="FILENAME"
>editparams.cgi</TT
> in your web
	  browser.  This should be available as the <SPAN
CLASS="QUOTE"
>"edit
	    parameters"</SPAN
> link from any Bugzilla screen once you
	  have logged in.
	</P
></LI
><LI
><P
>The <SPAN
CLASS="QUOTE"
>"maintainer"</SPAN
> is the email address of
	  the person responsible for maintaining this Bugzilla
	  installation.  The maintainer need not be a valid Bugzilla
	  user.  Error pages, error emails, and administrative mail
	  will be sent with the maintainer as the return email
	  address.</P
><P
>	  Set <SPAN
CLASS="QUOTE"
>"maintainer"</SPAN
> to <EM
>your</EM
> email address.
	  This allows Bugzilla's error messages to display your email
	  address and allow people to contact you for help.
	</P
></LI
><LI
><P
>The <SPAN
CLASS="QUOTE"
>"urlbase"</SPAN
> parameter defines the fully
	  qualified domain name and web server path to your Bugzilla
	  installation.</P
><P
>	  For example, if your bugzilla query page is
	  http://www.foo.com/bugzilla/query.cgi, set your
	  <SPAN
CLASS="QUOTE"
>"urlbase"</SPAN
> is http://www.foo.com/bugzilla/.  
	</P
></LI
><LI
><P
><SPAN
CLASS="QUOTE"
>"usebuggroups"</SPAN
> dictates whether or not to
	  implement group-based security for Bugzilla.  If set,
	  Bugzilla bugs can have an associated groupmask defining
	  which groups of users are allowed to see and edit the
	  bug.</P
><P
>	  Set "usebuggroups" to "on" <EM
>only</EM
> if you
	  may wish to restrict access to products. I suggest leaving
	  this parameter <EM
>off</EM
> while initially
	  testing your Bugzilla.  
	</P
></LI
><LI
><P
>	  <SPAN
CLASS="QUOTE"
>"usebuggroupsentry"</SPAN
>, when set to
	  <SPAN
CLASS="QUOTE"
>"on"</SPAN
>, requires that all bugs have an associated
	  groupmask when submitted.  This parameter is made for those
	  installations where product isolation is a necessity.
	</P
><P
>	  Set "usebuggroupsentry" to "on" if you absolutely need to
	  restrict access to bugs from the moment they are submitted
	  through resolution. Once again, if you are simply testing
	  your installation, I suggest against turning this parameter
	  on; the strict security checking may stop you from being
	  able to modify your new entries.
	</P
></LI
><LI
><P
>	  You run into an interesting problem when Bugzilla reaches a
	  high level of continuous activity.  MySQL supports only
	  table-level write locking.  What this means is that if
	  someone needs to make a change to a bug, they will lock the
	  entire table until the operation is complete.  Locking for
	  write also blocks reads until the write is complete.  The
	  <SPAN
CLASS="QUOTE"
>"shadowdb"</SPAN
> parameter was designed to get around
	  this limitation.  While only a single user is allowed to
	  write to a table at a time, reads can continue unimpeded on
	  a read-only shadow copy of the database.  Although your
	  database size will double, a shadow database can cause an
	  enormous performance improvement when implemented on
	  extremely high-traffic Bugzilla databases.
	</P
><P
>	  Set "shadowdb" to "bug_shadowdb" if you will be running a
	  *very* large installation of Bugzilla. The shadow database
	  enables many simultaneous users to read and write to the
	  database without interfering with one another.  
	  <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      Enabling "shadowdb" can adversely affect the stability
	      of your installation of Bugzilla. You should regularly
	      check that your database is in sync.  It is often
	      advisable to force a shadow database sync nightly via
	      <SPAN
CLASS="QUOTE"
>"cron"</SPAN
>.
	    </P
></TD
></TR
></TABLE
></DIV
> Once again, in testing you should avoid this option
	  -- use it if or when you <EM
>need</EM
> to use
	  it, and have repeatedly run into the problem it was designed
	  to solve -- very long wait times while attempting to commit
	  a change to the database.  Mozilla.org began needing
	  <SPAN
CLASS="QUOTE"
>"shadowdb"</SPAN
> when they reached around 40,000
	  Bugzilla users with several hundred Bugzilla bug changes and
	  comments per day.
        </P
><P
>	  If you use the "shadowdb" option, it is only natural that
	  you should turn the "queryagainstshadowdb" option "On" as
	  well.  Otherwise you are replicating data into a shadow
	  database for no reason!
	</P
></LI
><LI
><P
><SPAN
CLASS="QUOTE"
>"headerhtml"</SPAN
>, <SPAN
CLASS="QUOTE"
>"footerhtml"</SPAN
>,
	  <SPAN
CLASS="QUOTE"
>"errorhtml"</SPAN
>, <SPAN
CLASS="QUOTE"
>"bannerhtml"</SPAN
>, and
	  <SPAN
CLASS="QUOTE"
>"blurbhtml"</SPAN
> are all templates which control
	  display of headers, footers, errors, banners, and additional
	  data.  We could go into some detail regarding the usage of
	  these, but it is really best just to monkey around with them
	  a bit to see what they do.  I strongly recommend you copy
	  your <TT
CLASS="FILENAME"
>data/params</TT
> file somewhere safe
	  before playing with these values, though.  If they are
	  changed dramatically, it may make it impossible for you to
	  display Bugzilla pages to fix the problem until you have
	  restored your <TT
CLASS="FILENAME"
>data/params</TT
> file.</P
><P
>	  If you have custom logos or HTML you must put in place to
	  fit within your site design guidelines, place the code in
	  the "headerhtml", "footerhtml", "errorhtml", "bannerhtml",
	  or "blurbhtml" text boxes.
	  <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      The "headerhtml" text box is the HTML printed out
	      <EM
>before</EM
> any other code on the page,
	      except the CONTENT-TYPE header sent by the Bugzilla
	      engine. If you have a special banner, put the code for
	      it in "bannerhtml". You may want to leave these settings
	      at the defaults initially.
	    </P
></TD
></TR
></TABLE
></DIV
>
	</P
></LI
><LI
><P
><SPAN
CLASS="QUOTE"
>"passwordmail"</SPAN
> is rather simple.  Every
	  time a user creates an account, the text of this parameter
	  is read as the text to send to the new user along with their
	  password message.</P
><P
>	  Add any text you wish to the "passwordmail" parameter box.
	  For instance, many people choose to use this box to give a
	  quick training blurb about how to use Bugzilla at your site.
        </P
></LI
><LI
><P
><SPAN
CLASS="QUOTE"
>"useqacontact"</SPAN
> allows you to define an
	  email address for each component, in addition to that of the
	  default owner, who will be sent carbon copies of incoming
	  bugs.  The critical difference between a QA Contact and an
	  Owner is that the QA Contact follows the component.  If you
	  reassign a bug from component A to component B, the QA
	  Contact for that bug will change with the reassignment,
	  regardless of owner.</P
><P
><SPAN
CLASS="QUOTE"
>"usestatuswhiteboard"</SPAN
> defines whether you
	  wish to have a free-form, overwritable field associated with
	  each bug.  The advantage of the Status Whiteboard is that it
	  can be deleted or modified with ease, and provides an
	  easily-searchable field for indexing some bugs that have
	  some trait in common.  Many people will put <SPAN
CLASS="QUOTE"
>"help
	    wanted"</SPAN
>, <SPAN
CLASS="QUOTE"
>"stalled"</SPAN
>, or <SPAN
CLASS="QUOTE"
>"waiting
	    on reply from somebody"</SPAN
> messages into the Status
	  Whiteboard field so those who peruse the bugs are aware of
	  their status even more than that which can be indicated by
	  the Resolution fields.</P
><P
>	  Do you want to use the QA Contact ("useqacontact") and
	  status whiteboard ("usestatuswhiteboard") fields? These
	  fields are useful because they allow for more flexibility,
	  particularly when you have an existing Quality Assurance
	  and/or Release Engineering team,  but they may not be needed
	  for many smaller installations.
	</P
></LI
><LI
><P
>	  Set "whinedays" to the amount of days you want to let bugs
	  go in the "New" or "Reopened" state before notifying people
	  they have untouched new bugs.  If you do not plan to use
	  this feature, simply do not set up the whining cron job
	  described in the installation instructions, or set this
	  value to "0" (never whine).
	</P
></LI
><LI
><P
><SPAN
CLASS="QUOTE"
>"commenton"</SPAN
> fields allow you to dictate
	  what changes can pass without comment, and which must have a
	  comment from the person who changed them.  Often,
	  administrators will allow users to add themselves to the CC
	  list, accept bugs, or change the Status Whiteboard without
	  adding a comment as to their reasons for the change, yet
	  require that most other changes come with an
	  explanation.</P
><P
>	  Set the "commenton" options according to your site policy.
	  It is a wise idea to require comments when users resolve,
	  reassign, or reopen bugs at the very least.
	  <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      It is generally far better to require a developer
	      comment when resolving bugs than not. Few things are
	      more annoying to bug database users than having a
	      developer mark a bug "fixed" without any comment as to
	      what the fix was (or even that it was truly fixed!)
	    </P
></TD
></TR
></TABLE
></DIV
>
	</P
></LI
><LI
><P
>The <SPAN
CLASS="QUOTE"
>"supportwatchers"</SPAN
> option can be an
	  exceptionally powerful tool in the hands of a power Bugzilla
	  user.  By enabling this option, you allow users to receive
	  email updates whenever other users receive email updates.
	  This is, of course, subject to the groupset restrictions on
	  the bug; if the <SPAN
CLASS="QUOTE"
>"watcher"</SPAN
> would not normally be
	  allowed to view a bug, the watcher cannot get around the
	  system by setting herself up to watch the bugs of someone
	  with bugs outside her priveleges.  She would still only
	  receive email updates for those bugs she could normally
	  view.</P
><P
>For Bugzilla sites which require strong inter-Product
	  security to prevent snooping, watchers are not a good
	  idea.</P
><P
>	  However, for most sites you should set
	  <SPAN
CLASS="QUOTE"
>"supportwatchers"</SPAN
> to "On".  This feature is
	  helpful for team leads to monitor progress in their
	  respective areas, and can offer many other benefits, such as
	  allowing a developer to pick up a former engineer's bugs
	  without requiring her to change all the information in the
	  bug.
	</P
></LI
></OL
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="USERADMIN"
>4.2. User Administration</A
></H1
><P
>      User administration is one of the easiest parts of Bugzilla.
      Keeping it from getting out of hand, however, can become a
      challenge.
    </P
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="DEFAULTUSER"
>4.2.1. Creating the Default User</A
></H2
><P
>	When you first run checksetup.pl after installing Bugzilla, it
	will prompt you for the administrative username (email
	address) and password for this "super user". If for some
	reason you were to delete the "super user" account, re-running
	checksetup.pl will again prompt you for this username and
	password.
      </P
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>       If you wish to add more administrative users, you must use the
	  MySQL interface. Run "mysql" from the command line, and use
	  these commands ("mysql&#62;" denotes the  mysql prompt, not
	  something you should type in):
	  <B
CLASS="COMMAND"
><TT
CLASS="PROMPT"
>mysql&#62;</TT
> use bugs;</B
>
	  <B
CLASS="COMMAND"
><TT
CLASS="PROMPT"
>mysql&#62;</TT
> update profiles set
	    groupset=0x7ffffffffffffff where login_name = "(user's
	    login name)"; </B
>
	</P
><P
>Yes, that is <EM
>fourteen</EM
>
	  <SPAN
CLASS="QUOTE"
>"f"</SPAN
>'s.  A whole lot of f-ing going on if you
	  want to create a new administator.</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="MANAGEUSERS"
>4.2.2. Managing Other Users</A
></H2
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="LOGIN"
>4.2.2.1. Logging In</A
></H3
><P
></P
><OL
TYPE="1"
><LI
><P
>	      Open the index.html page for your Bugzilla installation
	      in your browser window.
	    </P
></LI
><LI
><P
>	      Click the "Query Existing Bug Reports" link.
	    </P
></LI
><LI
><P
>	      Click the "Log In" link at the foot of the page.
	    </P
></LI
><LI
><P
>	      Type your email address, and the password which was
	      emailed to you when you created your Bugzilla account,
	      into the spaces provided.
	    </P
></LI
></OL
><P
>Congratulations, you are logged in!</P
></DIV
><DIV
CLASS="SECTION"
><HR><H3
CLASS="SECTION"
><A
NAME="CREATENEWUSERS"
>4.2.2.2. Creating new users</A
></H3
><P
>	  Your users can create their own user accounts by clicking
	  the "New Account" link at the bottom of each page. However,
	  should you desire to create user accounts ahead of time,
	  here is how you do it.
	</P
><P
></P
><OL
TYPE="1"
><LI
><P
>	      After logging in, click the "Users" link at the footer
	      of the query page.
	    </P
></LI
><LI
><P
>	      To see a specific user, type a portion of their login
	      name in the box provided and click "submit". To see all
	      users, simply click the "submit" button. You must click
	      "submit" here to be able to add a new user.
	    </P
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		More functionality is available via the list on the
		right-hand side of the text entry box. You can match
		what you type as a case-insensitive substring (the
		default) of all users on your system, a case-sensitive
		regular expression (please see the <B
CLASS="COMMAND"
>man
		  regexp</B
> manual page for details on regular
		expression syntax), or a <EM
>reverse</EM
>
		regular expression match, where every user name which
		does NOT match the regular expression is selected.
	      </P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><P
>	      Click the "Add New User" link at the bottom of the user
	      list
	    </P
></LI
><LI
><P
>	      Fill out the form presented.  This page is
	      self-explanatory.  When done, click "submit".
	    </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		Adding a user this way will <EM
>not</EM
>
		send an email informing them of their username and
		password. While useful for creating dummy accounts
		(watchers which shuttle mail to another system, for
		instance, or email addresses which are a mailing
		list), in general it is preferable to log out and use
		the <SPAN
CLASS="QUOTE"
>"New Account"</SPAN
> button to create users,
		as it will pre-populate all the required fields and
		also notify  the user of her account name and
		password.
	      </P
></TD
></TR
></TABLE
></DIV
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><HR><H3
CLASS="SECTION"
><A
NAME="DISABLEUSERS"
>4.2.2.3. Disabling Users</A
></H3
><P
>	  I bet you noticed that big "Disabled Text" entry box
	  available from the "Add New User" screen, when you edit an
	  account? By entering any text in this box and selecting
	  "submit", you have prevented the user from using Bugzilla
	  via the web interface. Your explanation, written in this
	  text box, will be presented to the user the next time she
	  attempts to use the system.
	  <DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      Don't disable your own administrative account, or you
	      will hate life!
	    </P
><P
>At this time, <SPAN
CLASS="QUOTE"
>"Disabled Text"</SPAN
> does not
	      prevent a user from using the email interface.  If you
	      have the email interface enabled, they can still
	      continue to submit bugs and comments that way.  We need
	      a patch to fix this.</P
></TD
></TR
></TABLE
></DIV
>
	</P
></DIV
><DIV
CLASS="SECTION"
><HR><H3
CLASS="SECTION"
><A
NAME="MODIFYUSERS"
>4.2.2.4. Modifying Users</A
></H3
><P
>	  Here I will attempt to describe the function of each option
	  on the Edit User screen.
	</P
><P
></P
><UL
><LI
><P
>	      <EM
>Login Name</EM
>: This is generally the
	      user's email address. However, if you have edited your
	      system parameters, this may just be the user's login
	      name or some other identifier.
	      <DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  For compatability reasons, you should probably stick
		  with email addresses as user login names.  It will
		  make your life easier.
		</P
></TD
></TR
></TABLE
></DIV
>
	    </P
></LI
><LI
><P
>	      <EM
>Real Name</EM
>: Duh!
	    </P
></LI
><LI
><P
>	      <EM
>Password</EM
>:  You can change the user
	      password here.  It is normal to only see asterisks.
	    </P
></LI
><LI
><P
>	      <EM
>Email Notification</EM
>: You may choose
	      from one of three options:
	      <P
></P
><OL
TYPE="1"
><LI
><P
>		    All qualifying bugs except those which I change:
		    The user will be notified of any change to any bug
		    for which she is the reporter, assignee, QA
		    Contact, CC recipient, or "watcher".
		  </P
></LI
><LI
><P
>		    Only those bugs which I am listed on the CC line:
		    The user will not be notified of changes to bugs
		    where she is the assignee, reporter, or QA
		    Contact, but will receive them if she is on the CC
		    list.
		    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>			She will still receive whining cron emails if
			you set up the "whinemail" feature.
		      </P
></TD
></TR
></TABLE
></DIV
>
		  </P
></LI
><LI
><P
>		    <EM
>All Qualifying Bugs</EM
>: This
		    user is a glutton for punishment. If her name is
		    in the reporter, QA Contact, CC, assignee, or is a
		    "watcher", she will get email updates regarding
		    the bug.
		  </P
></LI
></OL
></P
><P
>	      <EM
>Disable Text</EM
>: If you type anything
	      in this box, including just a space, the user account is
	      disabled from making any changes to bugs via the web
	      interface, and what you type in this box is presented as
	      the reason.
	      <DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Don't disable the administrator account!</P
></TD
></TR
></TABLE
></DIV
>
	      <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  As of this writing, the user can still submit bugs
		  via the e-mail gateway, if you set it up, despite
		  the disabled text field.  The e-mail gateway should
		  <EM
>not</EM
> be enabled for secure
		  installations of Bugzilla.
		</P
></TD
></TR
></TABLE
></DIV
>
	    </P
></LI
><LI
><P
>	      <EM
>CanConfirm</EM
>: This field is only used
	      if you have enabled "unconfirmed" status in your
	      parameters screen.  If you enable this for a user, that
	      user can then move bugs from "Unconfirmed" to
	      "Confirmed" status (e.g.: "New" status). Be judicious
	      about allowing users to turn this bit on for other
	      users.
	    </P
></LI
><LI
><P
>	      <EM
>Creategroups</EM
>: This option will
	      allow a user to create and destroy groups in Bugzilla.
	      Unless you are using the Bugzilla GroupSentry security
	      option "usebuggroupsentry" in your parameters, this
	      setting has no effect.
	    </P
></LI
><LI
><P
>	      <EM
>Editbugs</EM
>: Unless a user has this
	      bit set, they can only edit those bugs for which they
	      are the assignee or the reporter.  
	      <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  Leaving this option unchecked does not prevent users
		  from adding comments to a bug!  They simply cannot
		  change a bug priority, severity, etc. unless they
		  are the assignee or reporter.
		</P
></TD
></TR
></TABLE
></DIV
>
	    </P
></LI
><LI
><P
>	      <EM
>Editcomponents</EM
>: This flag allows a
	      user to create new  products and components, as well as
	      modify and destroy those that have no bugs associated
	      with them.  If a product or component has bugs
	      associated with it, those bugs must be moved to a
	      different product or component before Bugzilla will
	      allow them to be destroyed.  The name of a product or
	      component can be changed without affecting the
	      associated bugs, but it tends to annoy the hell out of
	      your users when these change a lot.
	    </P
></LI
><LI
><P
>	      <EM
>Editkeywords</EM
>: If you use Bugzilla's
	      keyword functionality, enabling this feature allows a
	      user can create and destroy keywords. As always, the
	      keywords for existing bugs containing the keyword the
	      user wishes to destroy must be changed before Bugzilla
	      will allow it to die. You must be very careful about
	      creating too many new keywords if you run a very large
	      Bugzilla installation; keywords are global variables
	      across products, and you can often run into a phenomenon
	      called "keyword bloat". This confuses users, and then
	      the feature goes unused.
	    </P
></LI
><LI
><P
>	      <EM
>Editusers</EM
>: This flag allows a user
	      do what you're doing right now: edit other users. This
	      will allow those with the right to do so to remove
	      administrator priveleges from other users or grant them
	      to themselves.  Enable with care.
	    </P
></LI
><LI
><P
>	      <EM
>PRODUCT</EM
>: PRODUCT bugs access.  This
	      allows an administrator, with product-level granularity,
	      to specify in which products a user can edit bugs.  The
	      user must still have the "editbugs" privelege to edit
	      bugs in this area; this simply restricts them from even
	      seeing bugs outside these boundaries if the
	      administrator has enabled the group sentry parameter
	      "usebuggroupsentry".  Unless you are using bug groups,
	      this option has no effect.
	    </P
></LI
></UL
></DIV
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="PROGRAMADMIN"
>4.3. Product, Component, Milestone, and Version
      Administration</A
></H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>Dear Lord, we have to get our users to do WHAT?</I
></P
></I
></TD
></TR
></TABLE
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="PRODUCTS"
>4.3.1. Products</A
></H2
><FONT
COLOR="RED"
>Formerly, and in some spots still, called
	"Programs"</FONT
><P
>	<A
HREF="#GLOSS_PRODUCT"
><I
CLASS="GLOSSTERM"
>Products</I
></A
> are
	the broadest category in Bugzilla, and you should have the
	least of these. If your company makes computer games, you
	should have one product per game, and possibly a few special
	products (website, meetings...)
      </P
><P
>	A Product (formerly called "Program", and still referred to
	that way in some portions of the source code) controls some
	very important functions. The number of "votes" available for
	users to vote for the most important bugs is set per-product,
	as is the number of votes required to move a bug automatically
	from the UNCONFIRMED status to the NEW status.  One can close
	a Product for further bug entry and define various Versions
	available from the Edit product screen.
      </P
><P
>To create a new product:</P
><P
></P
><OL
TYPE="1"
><LI
><P
>	    Select "components" from the yellow footer
	  </P
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      It may seem counterintuitive to click "components" when
	      you want to edit the properties associated with
	      Products.  This is one of a long list of things we want
	      in Bugzilla 3.0...
	    </P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><P
>	    Select the "Add" link to the right of "Add a new product".
	  </P
></LI
><LI
><P
>	    Enter the name of the product and a description. The
	    Description field is free-form.
	  </P
></LI
></OL
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  Don't worry about the "Closed for bug entry", "Maximum Votes
	  per person",  "Maximum votes a person can put on a single
	  bug", "Number of votes a bug in this Product needs to
	  automatically get out of the UNCOMFIRMED state", and
	  "Version" options yet. We'll cover those in a few moments.
	</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="COMPONENTS"
>4.3.2. Components</A
></H2
><P
>	Components are subsections of a Product. 

	<DIV
CLASS="EXAMPLE"
><A
NAME="AEN1461"
></A
><P
><B
>Example 4-1. Creating some Components</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN1463"
></A
><P
></P
><P
>	      The computer game you are designing may have a "UI"
	      component, an "API" component, a "Sound System"
	      component, and a "Plugins" component,  each overseen by
	      a different programmer.  It often makes sense to divide
	      Components in Bugzilla according to the natural
	      divisions of responsibility within your Product  or
	      company.
	    </P
><P
></P
></DIV
></DIV
> Each component has a owner and (if you turned it on
	in the parameters), a QA  Contact. The owner should be the
	primary person who fixes bugs in that component.  The  QA
	Contact should be the person who will ensure these bugs are
	completely fixed. The Owner, QA Contact, and Reporter will get
	email when new bugs are created in this Component and when
	these bugs change. Default Owner and Default QA Contact fields
	only dictate the <EM
>default assignments</EM
>; the
	Owner and QA Contact fields in a bug  are otherwise unrelated
	to the Component.
      </P
><P
>	To create a new Component:
      </P
><P
></P
><OL
TYPE="1"
><LI
><P
>	    Select the "Edit components" link from the "Edit product"
	    page
	  </P
></LI
><LI
><P
>	    Select the "Add" link to the right of the "Add a new
	    component" text on the "Select Component" page.
	  </P
></LI
><LI
><P
>	    Fill out the "Component" field, a short "Description", and
	    the "Initial Owner". The Component and Description fields
	    are free-form; the "Initial Owner" field must be that of a
	    user ID already existing in the database.  If the initial
	    owner does not exist, Bugzilla will refuse to create the
	    component.
	    <DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		Is your "Default Owner" a user who is not yet in the
		database? No problem.
		<P
></P
><OL
TYPE="a"
><LI
><P
>		      Select the "Log out" link on the footer of the
		      page.
		    </P
></LI
><LI
><P
>		      Select the "New Account" link on the footer of
		      the "Relogin" page
		    </P
></LI
><LI
><P
>		      Type in the email address of the default owner
		      you want to create in the "E-mail address"
		      field, and her full name in the "Real name"
		      field, then select the "Submit Query" button.
		    </P
></LI
><LI
><P
>		      Now select "Log in" again, type in your login
		      information, and you can modify the product to
		      use the Default Owner information you require.
		    </P
></LI
></OL
>
	      </P
></TD
></TR
></TABLE
></DIV
>
	  </P
></LI
><LI
><P
>	    Either Edit more components or return to the Bugzilla
	    Query Page. To return to the Product you were editing, you
	    must select the Components link as before.
	  </P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="VERSIONS"
>4.3.3. Versions</A
></H2
><P
>	Versions are the revisions of the product, such as "Flinders
	3.1", "Flinders 95", and "Flinders 2000".  Using Versions
	helps you isolate code changes and are an aid in reporting.

	<DIV
CLASS="EXAMPLE"
><A
NAME="AEN1490"
></A
><P
><B
>Example 4-2. Common Use of Versions</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN1492"
></A
><P
></P
><P
>	      A user reports a bug against Version "Beta 2.0" of your
	      product.  The current Version of your software is
	      "Release Candidate 1", and no longer has the bug.  This
	      will help you triage and classify bugs according to
	      their relevance.  It is also possible people may report
	      bugs against bleeding-edge beta versions that are not
	      evident in older versions of the software.  This can
	      help isolate code changes that caused the bug
	    </P
><P
></P
></DIV
></DIV
>
	<DIV
CLASS="EXAMPLE"
><A
NAME="AEN1494"
></A
><P
><B
>Example 4-3. A Different Use of Versions</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN1496"
></A
><P
></P
><P
>	      This field has been used to good effect by an online
	      service provider in a slightly different way.  They had
	      three versions of the product: "Production", "QA", and
	      "Dev".  Although it may be the same product, a bug in
	      the development environment is not normally as critical
	      as a Production bug, nor does it need to be reported
	      publicly.  When used in conjunction with Target
	      Milestones, one can easily specify the environment where
	      a bug can be reproduced, and the Milestone by which it
	      will be fixed.
	    </P
><P
></P
></DIV
></DIV
>
       </P
><P
>	To create and edit Versions:
      </P
><P
></P
><OL
TYPE="1"
><LI
><P
>	    From the "Edit product" screen, select "Edit Versions"
	  </P
></LI
><LI
><P
>	    You will notice that the product already has the default
	    version "undefined". If your product doesn't use version
	    numbers, you may want to leave this as it is or edit it so
	    that it is "---". You can then go back to the edit
	    versions page and add new versions to your product.
	  </P
><P
>	    Otherwise, click the "Add" button to the right of the "Add
	    a new version" text.
	  </P
></LI
><LI
><P
>	    Enter the name of the Version.  This can be free-form
	    characters up to the limit of the text box.  Then select
	    the "Add" button.
	  </P
></LI
><LI
><P
>	    At this point you can select "Edit" to edit more Versions,
	    or return to the "Query" page, from which you can navigate
	    back to the product through the "components" link at the
	    foot of the Query page.
	  </P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="MILESTONES"
>4.3.4. Milestones</A
></H2
><P
>	Milestones are "targets" that you plan to get a bug fixed by.
	For example, you have a bug that you plan to fix for your 3.0
	release, it would be assigned the milestone of 3.0. Or, you
	have a bug that you plan to fix for 2.8, this would have a
	milestone of 2.8.
      </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  Milestone options will only appear for a Product if you
	  turned the "usetargetmilestone" field in the "Edit
	  Parameters" screen "On".
	</P
></TD
></TR
></TABLE
></DIV
><P
>	To create new Milestones, set Default Milestones, and set
	Milestone URL: 
      </P
><P
></P
><OL
TYPE="1"
><LI
><P
>	    Select "edit milestones"
	  </P
></LI
><LI
><P
>	    Select "Add" to the right of the "Add a new milestone"
	    text
	  </P
></LI
><LI
><P
>	    Enter the name of the Milestone in the "Milestone" field.
	    You can optionally set the "Sortkey", which is a positive
	    or negative number (-255 to 255) that defines where in the
	    list this particular milestone appears. Select "Add".
	  </P
><DIV
CLASS="EXAMPLE"
><A
NAME="AEN1522"
></A
><P
><B
>Example 4-4. Using SortKey with Target Milestone</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN1524"
></A
><P
></P
><P
>		Let's say you create a target milestone called
		"Release 1.0", with Sortkey set to "0". Later, you
		realize that you will have a public beta, called
		"Beta1". You can create a Milestone called "Beta1",
		with a Sortkey of "-1" in order to ensure people will
		see the Target Milestone of "Beta1" earlier on the
		list than "Release 1.0"
	      </P
><P
></P
></DIV
></DIV
></LI
><LI
><P
>	    If you want to add more milestones, select the "Edit"
	    link. If you don't, well shoot, you have to go back to the
	    "query" page and select "components" again, and make your
	    way back to the Product you were editing.
	    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		This is another in the list of unusual user interface
		decisions that we'd like to get cleaned up.  Shouldn't
		there be a link to the effect of "edit the Product I
		was editing when I ended up here"?  In any case,
		clicking "components" in the footer takes you back to
		the "Select product" screen, from which you can begin
		editing your product again.
	      </P
></TD
></TR
></TABLE
></DIV
>
	  </P
></LI
><LI
><P
>	    From the Edit product screen again (once you've made your
	    way back), enter the URL for a description of what your
	    milestones are for this product in the "Milestone URL"
	    field. It should be of the format
	    "http://www.foo.com/bugzilla/product_milestones.html"
	  </P
><P
>	    Some common uses of this field include product
	    descriptions, product roadmaps, and of course a simple
	    description of the meaning of each milestone.
	  </P
></LI
><LI
><P
>	    If you're using Target Milestones, the "Default Milestone"
	    field must have some kind of entry.  If you really don't
	    care if people set coherent Target Milestones,  simply
	    leave this at the default, "---".  However, controlling
	    and regularly updating the Default Milestone field is a
	    powerful tool when reporting the status of projects.
	  </P
><P
>Select the "Update" button when you are done.</P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="VOTING"
>4.3.5. Voting</A
></H2
><P
>	The concept of "voting" is a poorly understood, yet powerful
	feature for the management of open-source projects.  Each user
	is assigned so many Votes per product, which they can freely
	reassign (or assign multiple votes to a single bug). This
	allows developers to gauge user need for a particular
	enhancement or bugfix.  By allowing bugs with a certain number
	of votes to automatically move from "UNCONFIRMED" to "NEW",
	users of the bug system can help high-priority bugs garner
	attention so they don't sit for a long time awaiting triage.
      </P
><P
>	The daunting challenge of Votes is deciding where you draw the
	line for a "vocal majority".  If you only have a user base of
	100 users, setting a low threshold for bugs to move from
	UNCONFIRMED to NEW makes sense.  As the Bugzilla user base
	expands, however, these thresholds must be re-evaluated.  You
	should gauge whether this feature is worth the time and close
	monitoring involved, and perhaps forego implementation until
	you have a critical mass of users who demand it.
      </P
><P
>To modify Voting settings:</P
><P
></P
><OL
TYPE="1"
><LI
><P
>	    Navigate to the "Edit product" screen for the Product you
	    wish to modify
	  </P
></LI
><LI
><P
>	    Set "Maximum Votes per person" to your calculated value.
	    Setting this field to "0" disables voting.
	  </P
></LI
><LI
><P
>	    Set "Maximum Votes a person can put on a single bug" to
	    your calculated value.  It should probably be some number
	    lower than the "Maximum votes per person". Setting this
	    field to "0" disables voting, but leaves the voting
	    options open to the user.  This is confusing.
	  </P
></LI
><LI
><P
>	    Set "Number of votes a bug in this product needs to
	    automatically get out of the UNCONFIRMED state" to your
	    calculated number.  Setting this field to "0"  disables
	    the automatic move of bugs from UNCONFIRMED to NEW.  Some
	    people advocate leaving this at "0", but of what use are
	    Votes if your Bugzilla user base is unable to affect which
	    bugs appear on Development radar?
	    <DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		You should probably set this number to higher than a
		small coalition of Bugzilla users can influence it.
		Most sites use this as a "referendum" mechanism -- if
		users are able to vote a bug out of UNCONFIRMED, it is
		a <EM
>really</EM
> bad bug!
	      </P
></TD
></TR
></TABLE
></DIV
>
	  </P
></LI
><LI
><P
>	    Once you have adjusted the values to your preference,
	    select the "Update" button.
	  </P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="GROUPS"
>4.3.6. Groups and Group Security</A
></H2
><P
>	Groups can be very useful in bugzilla, because they allow
	users to isolate bugs or products that should only be seen by
	certain people.  Groups can also be a complicated minefield of
	interdependencies and weirdness if mismanaged.

	<DIV
CLASS="EXAMPLE"
><A
NAME="AEN1558"
></A
><P
><B
>Example 4-5. When to Use Group Security</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN1560"
></A
><P
></P
><P
>	      Many Bugzilla sites isolate "Security-related" bugs from
	      all other bugs. This way, they can have a fix ready
	      before the security vulnerability is announced to the
	      world.  You can create a "Security" product which, by
	      default, has no members, and only add members to the
	      group (in their individual User page, as described under
	      User Administration) who should have priveleged access
	      to "Security" bugs.  Alternately, you may create a Group
	      independently of any Product, and change the Group mask
	      on individual bugs to restrict access to members only of
	      certain Groups.
	    </P
><P
></P
></DIV
></DIV
> Groups only work if you enable the "usebuggroups"
	paramater. In addition, if the "usebuggroupsentry" parameter
	is "On", one can restrict access to products by groups, so
	that only members of a product group are able to view bugs
	within that product. Group security in Bugzilla can be divided
	into two categories: Generic and Product-Based.
      </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  Groups in Bugzilla are a complicated beast that evolved out
	  of very simple user permission bitmasks, apparently itself
	  derived from common concepts in UNIX access controls.  A
	  "bitmask" is a fixed-length number whose value can describe
	  one, and only one, set of states.  For instance, UNIX file
	  permissions are assigned bitmask values:  "execute" has a
	  value of 1, "write" has a value of 2,  and "read" has a
	  value of 4.  Add them together, and a file can be read,
	  written to, and executed if it has a bitmask of "7". (This
	  is a simplified example -- anybody who knows UNIX security
	  knows there is much more to it than this.  Please bear with
	  me for the purpose of this note.)  The only way a bitmask
	  scheme can work is by doubling the bit count for each value.
	  Thus if UNIX wanted to offer another file permission, the
	  next would have to be a value of 8, then the next 16, the
	  next 32, etc.
	</P
><P
>	  Similarly, Bugzilla offers a bitmask to define group
	  permissions, with an internal limit of 64.  Several are
	  already occupied by built-in permissions.  The way around
	  this limitation is to avoid assigning groups to products if
	  you have many products, avoid bloating of group lists, and
	  religiously prune irrelevant groups.  In reality, most
	  installations of Bugzilla support far fewer than 64 groups,
	  so this limitation has not hit for most sites, but it is on
	  the table to be revised for Bugzilla 3.0 because it
	  interferes with the security schemes of some administrators.
	</P
></TD
></TR
></TABLE
></DIV
><P
>	To enable Generic Group Security ("usebuggroups"):
      </P
><P
></P
><OL
TYPE="1"
><LI
><P
>	    Turn "On" "usebuggroups" in the "Edit Parameters" screen.
	  </P
></LI
><LI
><P
>	    You will generally have no groups set up.  Select the
	    "groups" link in the footer.
	  </P
></LI
><LI
><P
>	    Take a moment to understand the instructions on the "Edit
	    Groups" screen. Once you feel confident you understand
	    what is expected of you, select the "Add Group" link.
	  </P
></LI
><LI
><P
>	    Fill out the "New Name" (remember, no spaces!), "New
	    Description", and "New User RegExp" fields.  "New User
	    RegExp" allows you to automatically place all users who
	    fulfill the Regular Expression into the new group.

	    <DIV
CLASS="EXAMPLE"
><A
NAME="AEN1575"
></A
><P
><B
>Example 4-6. Creating a New Group</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN1577"
></A
><P
></P
><P
>		  I created a group called DefaultGroup with a
		  description of <SPAN
CLASS="QUOTE"
>"This is simply a group to play
		  with"</SPAN
>, and a New User RegExp of <SPAN
CLASS="QUOTE"
>".*@mydomain.tld"</SPAN
>.
		  This new group automatically includes all Bugzilla
		  users with "@mydomain.tld" at the end of their user id.
		  When I finished, my new group was assigned bit #128.
		</P
><P
></P
></DIV
></DIV
> When you have finished, select the Add
	    button.
	  </P
></LI
></OL
><P
>	To enable Product-Based Group Security (usebuggroupsentry):
      </P
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  Don't forget that you only have 64 groups masks available,
	  total, for your installation of Bugzilla!  If you plan on
	  having more than 50 products in your individual Bugzilla
	  installation, and require group security for your products,
	  you should consider either running multiple Bugzillas or
	  using Generic Group Security instead of Product-Based
	  ("usebuggroupsentry") Group Security.
	</P
></TD
></TR
></TABLE
></DIV
><P
></P
><OL
TYPE="1"
><LI
><P
>	    Turn "On" "usebuggroups" and "usebuggroupsentry" in the
	    "Edit Parameters" screen.
	  </P
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      "usebuggroupsentry" has the capacity to prevent the
	      administrative user from directly altering bugs because
	      of conflicting group permissions. If you plan on using
	      "usebuggroupsentry", you should plan on restricting
	      administrative account usage to administrative duties
	      only. In other words, manage bugs with an unpriveleged
	      user account, and manage users, groups, Products, etc.
	      with the administrative account.
	    </P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><P
>	    You will generally have no Groups set up, unless you
	    enabled "usebuggroupsentry" prior to creating any
	    Products.  To create "Generic Group Security" groups,
	    follow the instructions given above.  To create
	    Product-Based Group security, simply follow the
	    instructions for creating a new Product.  If you need to
	    add users to these new groups as you create them, you will
	    find the option to add them to the group available under
	    the "Edit User" screens.
	  </P
></LI
></OL
><P
>	You may find this example illustrative for how bug groups work.
	<DIV
CLASS="EXAMPLE"
><A
NAME="AEN1592"
></A
><P
><B
>Example 4-7. Bugzilla Groups</B
></P
><P
CLASS="LITERALLAYOUT"
>Bugzilla&nbsp;Groups&nbsp;example<br>
-----------------------<br>
<br>
For&nbsp;this&nbsp;example,&nbsp;let&nbsp;us&nbsp;suppose&nbsp;we&nbsp;have&nbsp;four&nbsp;groups,&nbsp;call&nbsp;them<br>
Group1,&nbsp;Group2,&nbsp;Group3,&nbsp;and&nbsp;Group4.<br>
<br>
We&nbsp;have&nbsp;5&nbsp;users,&nbsp;User1,&nbsp;User2,&nbsp;User3,&nbsp;User4,&nbsp;User5.<br>
<br>
We&nbsp;have&nbsp;8&nbsp;bugs,&nbsp;Bug1,&nbsp;...,&nbsp;Bug8.<br>
<br>
Group&nbsp;membership&nbsp;is&nbsp;defined&nbsp;by&nbsp;this&nbsp;chart:<br>
(X&nbsp;denotes&nbsp;that&nbsp;user&nbsp;is&nbsp;in&nbsp;that&nbsp;group.)<br>
(I&nbsp;apologize&nbsp;for&nbsp;the&nbsp;nasty&nbsp;formatting&nbsp;of&nbsp;this&nbsp;table.&nbsp;&nbsp;Try&nbsp;viewing<br>
it&nbsp;in&nbsp;a&nbsp;text-based&nbsp;browser&nbsp;or&nbsp;something&nbsp;for&nbsp;now.&nbsp;-MPB)<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;G&nbsp;G&nbsp;G&nbsp;G<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;r&nbsp;r&nbsp;r&nbsp;r<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o&nbsp;o&nbsp;o&nbsp;o<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;u&nbsp;u&nbsp;u&nbsp;u<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;p&nbsp;p&nbsp;p&nbsp;p<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp;2&nbsp;3&nbsp;4<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
User1|X|&nbsp;|&nbsp;|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
User2|&nbsp;|X|&nbsp;|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
User3|X|&nbsp;|X|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
User4|X|X|X|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
User5|&nbsp;|&nbsp;|&nbsp;|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
<br>
Bug&nbsp;restrictions&nbsp;are&nbsp;defined&nbsp;by&nbsp;this&nbsp;chart:<br>
(X&nbsp;denotes&nbsp;that&nbsp;bug&nbsp;is&nbsp;restricted&nbsp;to&nbsp;that&nbsp;group.)<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;G&nbsp;G&nbsp;G&nbsp;G<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;r&nbsp;r&nbsp;r&nbsp;r<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o&nbsp;o&nbsp;o&nbsp;o<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;u&nbsp;u&nbsp;u&nbsp;u<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;p&nbsp;p&nbsp;p&nbsp;p<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp;2&nbsp;3&nbsp;4<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
Bug1|&nbsp;|&nbsp;|&nbsp;|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
Bug2|&nbsp;|X|&nbsp;|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
Bug3|&nbsp;|&nbsp;|X|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
Bug4|&nbsp;|&nbsp;|&nbsp;|X|<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
Bug5|X|X|&nbsp;|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
Bug6|X|&nbsp;|X|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
Bug7|X|X|X|&nbsp;|<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
Bug8|X|X|X|X|<br>
&nbsp;&nbsp;&nbsp;&nbsp;+-+-+-+-+<br>
<br>
Who&nbsp;can&nbsp;see&nbsp;each&nbsp;bug?<br>
<br>
Bug1&nbsp;has&nbsp;no&nbsp;group&nbsp;restrictions.&nbsp;&nbsp;Therefore,&nbsp;Bug1&nbsp;can&nbsp;be&nbsp;seen&nbsp;by&nbsp;any<br>
user,&nbsp;whatever&nbsp;their&nbsp;group&nbsp;membership.&nbsp;&nbsp;This&nbsp;is&nbsp;going&nbsp;to&nbsp;be&nbsp;the&nbsp;only<br>
bug&nbsp;that&nbsp;User5&nbsp;can&nbsp;see,&nbsp;because&nbsp;User5&nbsp;isn't&nbsp;in&nbsp;any&nbsp;groups.<br>
<br>
Bug2&nbsp;can&nbsp;be&nbsp;seen&nbsp;by&nbsp;anyone&nbsp;in&nbsp;Group2,&nbsp;that&nbsp;is&nbsp;User2&nbsp;and&nbsp;User4.<br>
<br>
Bug3&nbsp;can&nbsp;be&nbsp;seen&nbsp;by&nbsp;anyone&nbsp;in&nbsp;Group3,&nbsp;that&nbsp;is&nbsp;User3&nbsp;and&nbsp;User4.<br>
<br>
Bug4&nbsp;can&nbsp;be&nbsp;seen&nbsp;by&nbsp;anyone&nbsp;in&nbsp;Group4.&nbsp;&nbsp;Nobody&nbsp;is&nbsp;in&nbsp;Group4,&nbsp;so&nbsp;none&nbsp;of<br>
these&nbsp;users&nbsp;can&nbsp;see&nbsp;Bug4.<br>
<br>
Bug5&nbsp;can&nbsp;be&nbsp;seen&nbsp;by&nbsp;anyone&nbsp;who&nbsp;is&nbsp;in&nbsp;_both_&nbsp;Group1&nbsp;and&nbsp;Group2.&nbsp;&nbsp;This<br>
is&nbsp;only&nbsp;User4.&nbsp;&nbsp;User1&nbsp;cannot&nbsp;see&nbsp;it&nbsp;because&nbsp;he&nbsp;is&nbsp;not&nbsp;in&nbsp;Group2,&nbsp;and<br>
User2&nbsp;cannot&nbsp;see&nbsp;it&nbsp;because&nbsp;she&nbsp;is&nbsp;not&nbsp;in&nbsp;Group1.<br>
<br>
Bug6&nbsp;can&nbsp;be&nbsp;seen&nbsp;by&nbsp;anyone&nbsp;who&nbsp;is&nbsp;in&nbsp;both&nbsp;Group1&nbsp;and&nbsp;Group3.&nbsp;&nbsp;This<br>
would&nbsp;include&nbsp;User3&nbsp;and&nbsp;User4.&nbsp;&nbsp;Similar&nbsp;to&nbsp;Bug5,&nbsp;User1&nbsp;cannot&nbsp;see&nbsp;Bug6<br>
because&nbsp;he&nbsp;is&nbsp;not&nbsp;in&nbsp;Group3.<br>
<br>
Bug7&nbsp;can&nbsp;be&nbsp;seen&nbsp;by&nbsp;anyone&nbsp;who&nbsp;is&nbsp;in&nbsp;Group1,&nbsp;Group2,&nbsp;and&nbsp;Group3.&nbsp;&nbsp;This<br>
is&nbsp;only&nbsp;User4.&nbsp;&nbsp;All&nbsp;of&nbsp;the&nbsp;others&nbsp;are&nbsp;missing&nbsp;at&nbsp;least&nbsp;one&nbsp;of&nbsp;those<br>
group&nbsp;priveleges,&nbsp;and&nbsp;thus&nbsp;cannot&nbsp;see&nbsp;the&nbsp;bug.<br>
<br>
Bug8&nbsp;can&nbsp;be&nbsp;seen&nbsp;by&nbsp;anyone&nbsp;who&nbsp;is&nbsp;in&nbsp;Group1,&nbsp;Group2,&nbsp;Group3,&nbsp;and<br>
Group4.&nbsp;&nbsp;There&nbsp;is&nbsp;nobody&nbsp;in&nbsp;all&nbsp;four&nbsp;of&nbsp;these&nbsp;groups,&nbsp;so&nbsp;nobody&nbsp;can<br>
see&nbsp;Bug8.&nbsp;&nbsp;It&nbsp;doesn't&nbsp;matter&nbsp;that&nbsp;User4&nbsp;is&nbsp;in&nbsp;Group1,&nbsp;Group2,&nbsp;and<br>
Group3,&nbsp;since&nbsp;he&nbsp;isn't&nbsp;in&nbsp;Group4.<br>
	&nbsp;&nbsp;</P
></DIV
>
      </P
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="SECURITY"
>4.4. Bugzilla Security</A
></H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>Putting your money in a wall safe is better protection than
	depending on the fact that no one knows that you hide your
	money in a mayonnaise jar in your fridge.</I
></P
></I
></TD
></TR
></TABLE
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	Poorly-configured MySQL, Bugzilla, and FTP installations have
	given attackers full access to systems in the past.  Please
	take these guidelines seriously, even for Bugzilla machines
	hidden away behind your firewall.  80% of all computer
	trespassers are insiders, not anonymous crackers.
      </P
></TD
></TR
></TABLE
></DIV
><P
>      Secure your installation.
      <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	  These instructions must, of necessity, be somewhat vague
	  since Bugzilla runs on so many different platforms.  If you
	  have refinements of these directions for specific platforms,
	  please submit them to <A
HREF="mailto://mozilla-webtools@mozilla.org"
TARGET="_top"
>mozilla-webtools@mozilla.org</A
>
	</P
></TD
></TR
></TABLE
></DIV
>
      <P
></P
><OL
TYPE="1"
><LI
><P
>	    Ensure you are running at least MysQL version 3.22.32 or
	    newer.  Earlier versions had notable security holes and
	    poorly secured default configuration choices.
	  </P
></LI
><LI
><P
><EM
>There is no substitute for understanding the
	      tools on your system!</EM
> Read <A
HREF="http://www.mysql.com/documentation/mysql/bychapter/manual_Privilege_system.html"
TARGET="_top"
> The MySQL Privilege System</A
> until you can recite it from memory!</P
><P
>	    At the very least, ensure you password the "mysql -u root"
	    account and the "bugs" account, establish grant table
	    rights (consult the Keystone guide in Appendix C: The
	    Bugzilla Database for some easy-to-use details) that do
	    not allow CREATE, DROP, RELOAD, SHUTDOWN, and PROCESS for
	    user "bugs".  I wrote up the Keystone advice back when I
	    knew far less about security than I do now : )
	  </P
></LI
><LI
><P
>	    Lock down /etc/inetd.conf.  Heck, disable inet entirely on
	    this box.  It should only listen to port 25 for Sendmail
	    and port 80 for Apache.
	  </P
></LI
><LI
><P
>	    Do not run Apache as <SPAN
CLASS="QUOTE"
>"nobody"</SPAN
>.  This will
	    require very lax permissions in your Bugzilla directories.
	    Run it, instead, as a user with a name, set via your
	    httpd.conf file.
	    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		<SPAN
CLASS="QUOTE"
>"nobody"</SPAN
> is a real user on UNIX systems.
		Having a process run as user id <SPAN
CLASS="QUOTE"
>"nobody"</SPAN
>
		is absolutely no protection against system crackers
		versus using any other user account.  As a general
		security measure, I recommend you create unique user
		ID's for each daemon running on your system and, if
		possible, use "chroot" to jail that process away from
		the rest of your system.
	      </P
></TD
></TR
></TABLE
></DIV
>
	  </P
></LI
><LI
><P
>	    Ensure you have adequate access controls for the
	    $BUGZILLA_HOME/data/ and $BUGZILLA_HOME/shadow/
	    directories, as well as the $BUGZILLA_HOME/localconfig and
	    $BUGZILLA_HOME/globals.pl files. The localconfig file
	    stores your "bugs" user password, which would be terrible
	    to have in the hands of a criminal, while the "globals.pl"
	    stores some default information regarding your
	    installation which could aid a system cracker. In
	    addition, some files under $BUGZILLA_HOME/data/ store
	    sensitive information, and $BUGZILLA_HOME/shadow/ stores
	    bug information for faster retrieval.  If you fail to
	    secure these directories and this file, you will expose
	    bug information to those who may not be allowed to see it.
	  </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      Bugzilla provides default .htaccess files to protect the
	      most common Apache installations.  However, you should
	      verify these are adequate according to the site-wide
	      security policy of your web server, and ensure that the
	      .htaccess files are allowed to "override" default
	      permissions set in your Apache configuration files.
	      Covering Apache security is beyond the scope of this
	      Guide; please consult the Apache documentation for
	      details.
	    </P
><P
>	      If you are using a web server that does not support the
	      .htaccess control method, <EM
>you are at
		risk!</EM
>  After installing, check to see if
	      you can view the file "localconfig" in your web browser
	      (e.g.:  <A
HREF="http://bugzilla.mozilla.org/localconfig"
TARGET="_top"
> http://bugzilla.mozilla.org/localconfig</A
>).  If you can read the contents of this file, your web server has not secured your bugzilla directory properly and you must fix this problem before deploying Bugzilla.  If, however, it gives you a "Forbidden" error, then it probably respects the .htaccess conventions and you are good to go.
	    </P
></TD
></TR
></TABLE
></DIV
><P
>	    On Apache, you can use .htaccess files to protect access
	    to these directories, as outlined in <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=57161"
TARGET="_top"
>Bug 57161</A
> for the localconfig file, and <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=65572"
TARGET="_top"
> Bug 65572</A
> for adequate protection in your data/ and shadow/ directories.
	  </P
><P
>	    Note the instructions which follow are Apache-specific.
	    If you use IIS, Netscape, or other non-Apache web servers,
	    please consult your system documentation for how to secure
	    these files from being transmitted to curious users.
	  </P
><P
>	    Place the following text into a file named ".htaccess",
	    readable by your web server, in your $BUGZILLA_HOME/data
	    directory. <P
CLASS="LITERALLAYOUT"
>&nbsp;&#60;Files&nbsp;comments&#62;&nbsp;allow<br>
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;from&nbsp;all&nbsp;&#60;/Files&#62;&nbsp;deny&nbsp;from&nbsp;all&nbsp;</P
>
	  </P
><P
>	    Place the following text into a file named ".htaccess",
	    readable by your web server, in your $BUGZILLA_HOME/
	    directory. <P
CLASS="LITERALLAYOUT"
>&nbsp;&#60;Files&nbsp;localconfig&#62;&nbsp;deny<br>
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;from&nbsp;all&nbsp;&#60;/Files&#62;&nbsp;allow&nbsp;from&nbsp;all&nbsp;</P
>
	  </P
><P
>	    Place the following text into a file named ".htaccess",
	    readable by your web server, in your $BUGZILLA_HOME/shadow
	    directory. <P
CLASS="LITERALLAYOUT"
>&nbsp;deny&nbsp;from&nbsp;all&nbsp;</P
>
	  </P
></LI
></OL
>
    </P
></DIV
></DIV
><DIV
CLASS="CHAPTER"
><HR><H1
><A
NAME="INTEGRATION"
>Chapter 5. Integrating Bugzilla with Third-Party Tools</A
></H1
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="BONSAI"
>5.1. Bonsai</A
></H1
><P
>Bonsai is a web-based tool for managing <A
HREF="#CVS"
>CVS, the Concurrent Versioning System</A
>
      .  Using Bonsai, administrators can control open/closed status
      of trees, query a fast relational database back-end for change,
      branch, and comment information, and view changes made since the
      last time the tree was closed.  These kinds of changes cause the
      engineer responsible to be <SPAN
CLASS="QUOTE"
>"on the hook"</SPAN
> (include
      cool URL link here for Hook policies at mozilla.org).  Bonsai
      also includes gateways to <A
HREF="#TINDERBOX"
>Tinderbox, the Mozilla automated build management system</A
> and Bugzilla </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="CVS"
>5.2. CVS</A
></H1
><P
>CVS integration is best accomplished, at this point, using
      the Bugzilla Email Gateway.  There have been some files
      submitted to allow greater CVS integration, but we need to make
      certain that Bugzilla is not tied into one particular software
      management package.</P
><P
>      Follow the instructions in the FAQ for enabling Bugzilla e-mail
      integration.  Ensure that your check-in script sends an email to
      your Bugzilla e-mail gateway with the subject of <SPAN
CLASS="QUOTE"
>"[Bug
	XXXX]"</SPAN
>, and you can have CVS check-in comments append
      to your Bugzilla bug.  If you have your check-in script include
      an @resolution field, you can even change the Bugzilla bug
      state.
    </P
><P
>      There is also a project, based upon somewhat dated Bugzilla
      code, to integrate CVS and Bugzilla through CVS' ability to
      email.  Check it out at:
      <A
HREF="http://homepages.kcbbs.gen.nz/~tonyg/"
TARGET="_top"
>      http://homepages.kcbbs.gen.nz/~tonyg/</A
>, under the
      <SPAN
CLASS="QUOTE"
>"cvszilla"</SPAN
> link.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="SCM"
>5.3. Perforce SCM</A
></H1
><P
>      You can find the project page for Bugzilla and Teamtrack
      Perforce integration (p4dti) at: <A
HREF="http://www.ravenbrook.com/project/p4dti/"
TARGET="_top"
> http://www.ravenbrook.com/project/p4dti</A
> .  <SPAN
CLASS="QUOTE"
>"p4dti"</SPAN
> is now an officially supported product from Perforce, and you can find the "Perforce Public Depot" p4dti page at <A
HREF="http://public.perforce.com/public/perforce/p4dti/index.html"
TARGET="_top"
> http://public.perforce.com/public/perforce/p4dti/index.html</A
>.
    </P
><P
>      Integration of Perforce with Bugzilla, once patches are applied,
      is seamless.  Perforce replication information will appear below
      the comments of each bug.  Be certain you have a matching set of
      patches for the Bugzilla version you are installing.  p4dti is
      designed to support multiple defect trackers, and maintains its
      own documentation for it. Please consult the pages linked above
      for further information.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="TINDERBOX"
>5.4. Tinderbox/Tinderbox2</A
></H1
><P
>We need Tinderbox integration information.</P
></DIV
></DIV
><DIV
CLASS="CHAPTER"
><HR><H1
><A
NAME="FUTURE"
>Chapter 6. The Future of Bugzilla</A
></H1
><TABLE
BORDER="0"
BGCOLOR="#6495ED"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="SYNOPSIS"
>Bugzilla's Future.  Much of this is the present, now.</PRE
></FONT
></TD
></TR
></TABLE
><P
>  Bugzilla's future is a constantly-changing thing, as various developers
  <SPAN
CLASS="QUOTE"
>"scratch an itch"</SPAN
> when it comes to functionality.
  Thus this section is very malleable, subject to change without notice, etc.
  You'll probably also notice the lack of formatting.  I apologize that it's
  not quite as readable as the rest of the Guide.
    </P
><P
>    <P
CLASS="LITERALLAYOUT"
>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bugzilla&nbsp;Blue&nbsp;Sky<br>
<br>
Customisability<br>
<br>
&nbsp;&nbsp;&nbsp;One&nbsp;of&nbsp;the&nbsp;major&nbsp;stumbling&nbsp;blocks&nbsp;of&nbsp;Bugzilla&nbsp;has&nbsp;been&nbsp;that&nbsp;it&nbsp;is&nbsp;too<br>
&nbsp;&nbsp;&nbsp;rigid&nbsp;and&nbsp;does&nbsp;not&nbsp;adapt&nbsp;itself&nbsp;well&nbsp;enough&nbsp;to&nbsp;the&nbsp;needs&nbsp;of&nbsp;an<br>
&nbsp;&nbsp;&nbsp;organisation.&nbsp;&nbsp;This&nbsp;has&nbsp;led&nbsp;to&nbsp;organisations&nbsp;making&nbsp;changes&nbsp;to&nbsp;the<br>
&nbsp;&nbsp;&nbsp;Bugzilla&nbsp;code&nbsp;that&nbsp;need&nbsp;to&nbsp;be&nbsp;redone&nbsp;each&nbsp;new&nbsp;version&nbsp;of&nbsp;Bugzilla.<br>
&nbsp;&nbsp;&nbsp;Bugzilla&nbsp;should&nbsp;attempt&nbsp;to&nbsp;move&nbsp;away&nbsp;from&nbsp;this&nbsp;to&nbsp;a&nbsp;world&nbsp;where&nbsp;this<br>
&nbsp;&nbsp;&nbsp;doesn't&nbsp;need&nbsp;to&nbsp;occur.<br>
<br>
&nbsp;&nbsp;&nbsp;Most&nbsp;of&nbsp;the&nbsp;subsections&nbsp;in&nbsp;this&nbsp;section&nbsp;are&nbsp;currently&nbsp;explicit&nbsp;design<br>
&nbsp;&nbsp;&nbsp;goals&nbsp;for&nbsp;the&nbsp;"Bugzilla&nbsp;3"&nbsp;rewrite.&nbsp;&nbsp;This&nbsp;does&nbsp;not&nbsp;necessarily&nbsp;mean<br>
&nbsp;&nbsp;&nbsp;that&nbsp;they&nbsp;will&nbsp;not&nbsp;occur&nbsp;before&nbsp;them&nbsp;in&nbsp;Bugzilla&nbsp;2,&nbsp;but&nbsp;most&nbsp;are<br>
&nbsp;&nbsp;&nbsp;significant&nbsp;undertakings.<br>
<br>
&nbsp;&nbsp;Field&nbsp;Customisation<br>
<br>
&nbsp;&nbsp;&nbsp;Many&nbsp;installations&nbsp;wish&nbsp;to&nbsp;customise&nbsp;the&nbsp;fields&nbsp;that&nbsp;appear&nbsp;on&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;reports.&nbsp;&nbsp;&nbsp;Current&nbsp;versions&nbsp;of&nbsp;Bugzilla&nbsp;offer&nbsp;limited<br>
&nbsp;&nbsp;&nbsp;customisability.&nbsp;&nbsp;In&nbsp;particular,&nbsp;some&nbsp;fields&nbsp;can&nbsp;be&nbsp;turned&nbsp;off.<br>
<br>
&nbsp;&nbsp;&nbsp;However,&nbsp;many&nbsp;administrators&nbsp;wish&nbsp;to&nbsp;add&nbsp;their&nbsp;own&nbsp;fields,&nbsp;and&nbsp;rename<br>
&nbsp;&nbsp;&nbsp;or&nbsp;otherwise&nbsp;modify&nbsp;existing&nbsp;fields.&nbsp;&nbsp;An&nbsp;architecture&nbsp;that&nbsp;supports<br>
&nbsp;&nbsp;&nbsp;this&nbsp;would&nbsp;be&nbsp;extraordinarily&nbsp;useful.<br>
<br>
&nbsp;&nbsp;&nbsp;Indeed,&nbsp;many&nbsp;fields&nbsp;work&nbsp;similarly&nbsp;and&nbsp;could&nbsp;be&nbsp;abstracted&nbsp;into&nbsp;"field<br>
&nbsp;&nbsp;&nbsp;types",&nbsp;so&nbsp;that&nbsp;an&nbsp;administrator&nbsp;need&nbsp;write&nbsp;little&nbsp;or&nbsp;no&nbsp;code&nbsp;to<br>
&nbsp;&nbsp;&nbsp;support&nbsp;the&nbsp;new&nbsp;fields&nbsp;they&nbsp;desire.<br>
<br>
&nbsp;&nbsp;&nbsp;Possible&nbsp;field&nbsp;types&nbsp;include&nbsp;text&nbsp;(eg&nbsp;status&nbsp;whiteboard),&nbsp;numbers,<br>
&nbsp;&nbsp;&nbsp;dates&nbsp;(eg&nbsp;report&nbsp;time),&nbsp;accounts&nbsp;(eg&nbsp;reporter,&nbsp;qa,&nbsp;cc),&nbsp;inter-bug<br>
&nbsp;&nbsp;&nbsp;relationships&nbsp;(dependencies,&nbsp;duplicates),&nbsp;option&nbsp;groups&nbsp;(platform,&nbsp;os,<br>
&nbsp;&nbsp;&nbsp;severity,&nbsp;priority,&nbsp;target&nbsp;milestone,&nbsp;version)&nbsp;etc.<br>
<br>
&nbsp;&nbsp;&nbsp;Ideally&nbsp;an&nbsp;administrator&nbsp;could&nbsp;configure&nbsp;their&nbsp;fields&nbsp;through&nbsp;a<br>
&nbsp;&nbsp;&nbsp;Bugzilla&nbsp;interface&nbsp;that&nbsp;requires&nbsp;no&nbsp;code&nbsp;to&nbsp;be&nbsp;added.&nbsp;&nbsp;However,&nbsp;it&nbsp;is<br>
&nbsp;&nbsp;&nbsp;highly&nbsp;unlikely&nbsp;this&nbsp;ideal&nbsp;will&nbsp;never&nbsp;be&nbsp;met,&nbsp;and&nbsp;in&nbsp;a&nbsp;similar&nbsp;way<br>
&nbsp;&nbsp;&nbsp;that&nbsp;office&nbsp;applications&nbsp;have&nbsp;scripting&nbsp;languages,&nbsp;Bugzilla&nbsp;should<br>
&nbsp;&nbsp;&nbsp;allow&nbsp;new&nbsp;field&nbsp;types&nbsp;to&nbsp;be&nbsp;written.<br>
<br>
&nbsp;&nbsp;&nbsp;Similarly,&nbsp;a&nbsp;common&nbsp;desire&nbsp;is&nbsp;for&nbsp;resolutions&nbsp;to&nbsp;be&nbsp;added&nbsp;or&nbsp;removed.<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;Allocations<br>
<br>
&nbsp;&nbsp;&nbsp;?<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;Option&nbsp;Groups<br>
<br>
&nbsp;&nbsp;&nbsp;?<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;Relations<br>
<br>
&nbsp;&nbsp;&nbsp;?<br>
<br>
&nbsp;&nbsp;Database&nbsp;Integrity<br>
<br>
&nbsp;&nbsp;&nbsp;Furthermore,&nbsp;it&nbsp;is&nbsp;desirable&nbsp;for&nbsp;administrators&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;specify<br>
&nbsp;&nbsp;&nbsp;rules&nbsp;that&nbsp;must&nbsp;or&nbsp;should&nbsp;apply&nbsp;between&nbsp;the&nbsp;fields&nbsp;on&nbsp;a&nbsp;bug&nbsp;report.<br>
<br>
&nbsp;&nbsp;&nbsp;For&nbsp;example,&nbsp;you&nbsp;might&nbsp;wish&nbsp;to&nbsp;specify&nbsp;that&nbsp;a&nbsp;bug&nbsp;with&nbsp;status&nbsp;ASSIGNED<br>
&nbsp;&nbsp;&nbsp;must&nbsp;have&nbsp;a&nbsp;target&nbsp;milestone&nbsp;field&nbsp;that&nbsp;that&nbsp;is&nbsp;not&nbsp;untargetted.&nbsp;&nbsp;Or<br>
&nbsp;&nbsp;&nbsp;that&nbsp;a&nbsp;bug&nbsp;with&nbsp;a&nbsp;certain&nbsp;number&nbsp;of&nbsp;votes&nbsp;should&nbsp;get&nbsp;ASSIGNED.&nbsp;&nbsp;Or<br>
&nbsp;&nbsp;&nbsp;that&nbsp;the&nbsp;QA&nbsp;contact&nbsp;must&nbsp;be&nbsp;different&nbsp;from&nbsp;the&nbsp;assignee.<br>
<br>
&nbsp;&nbsp;&nbsp;"Must"&nbsp;relationships&nbsp;could&nbsp;be&nbsp;implemented&nbsp;by&nbsp;refusing&nbsp;to&nbsp;make&nbsp;changes<br>
&nbsp;&nbsp;&nbsp;that&nbsp;violate&nbsp;the&nbsp;relationships,&nbsp;or&nbsp;alternatively,&nbsp;automatically<br>
&nbsp;&nbsp;&nbsp;updating&nbsp;certain&nbsp;fields&nbsp;in&nbsp;order&nbsp;to&nbsp;satisfy&nbsp;the&nbsp;criteria.&nbsp;&nbsp;Which<br>
&nbsp;&nbsp;&nbsp;occurs&nbsp;should&nbsp;be&nbsp;up&nbsp;to&nbsp;the&nbsp;administrator.<br>
<br>
&nbsp;&nbsp;&nbsp;"Should"&nbsp;relationships&nbsp;could&nbsp;be&nbsp;implemented&nbsp;by&nbsp;a&nbsp;combination&nbsp;of<br>
&nbsp;&nbsp;&nbsp;emitting&nbsp;warnings&nbsp;on&nbsp;the&nbsp;process&nbsp;bug&nbsp;page,&nbsp;the&nbsp;same&nbsp;on&nbsp;notification<br>
&nbsp;&nbsp;&nbsp;mails,&nbsp;or&nbsp;emitting&nbsp;periodic&nbsp;whine&nbsp;mails&nbsp;about&nbsp;the&nbsp;situation.&nbsp;&nbsp;Again,<br>
&nbsp;&nbsp;&nbsp;which&nbsp;occurs&nbsp;should&nbsp;be&nbsp;up&nbsp;to&nbsp;the&nbsp;administrator.<br>
<br>
&nbsp;&nbsp;&nbsp;It&nbsp;should&nbsp;also&nbsp;be&nbsp;possible&nbsp;for&nbsp;whine&nbsp;mails&nbsp;to&nbsp;be&nbsp;emitted&nbsp;for&nbsp;"must"<br>
&nbsp;&nbsp;&nbsp;relationships,&nbsp;as&nbsp;they&nbsp;might&nbsp;become&nbsp;violated&nbsp;through&nbsp;direct&nbsp;database<br>
&nbsp;&nbsp;&nbsp;access,&nbsp;Bugzilla&nbsp;bugs,&nbsp;or&nbsp;because&nbsp;they&nbsp;were&nbsp;there&nbsp;before&nbsp;the<br>
&nbsp;&nbsp;&nbsp;relationship&nbsp;was&nbsp;enforced.<br>
<br>
&nbsp;&nbsp;&nbsp;As&nbsp;well&nbsp;as&nbsp;implementing&nbsp;intra-bug&nbsp;constraints,&nbsp;it&nbsp;would&nbsp;be&nbsp;useful&nbsp;to<br>
&nbsp;&nbsp;&nbsp;create&nbsp;inter-bug&nbsp;constraints.&nbsp;&nbsp;For&nbsp;example,&nbsp;a&nbsp;bug&nbsp;that&nbsp;is&nbsp;dependent&nbsp;on<br>
&nbsp;&nbsp;&nbsp;another&nbsp;bug&nbsp;should&nbsp;not&nbsp;have&nbsp;an&nbsp;earlier&nbsp;milestone&nbsp;or&nbsp;greater&nbsp;priority<br>
&nbsp;&nbsp;&nbsp;than&nbsp;that&nbsp;bug.<br>
<br>
&nbsp;&nbsp;Database&nbsp;Adaptability<br>
<br>
&nbsp;&nbsp;&nbsp;Often&nbsp;an&nbsp;administrator&nbsp;desires&nbsp;that&nbsp;fields&nbsp;adapt&nbsp;to&nbsp;the&nbsp;values&nbsp;of<br>
&nbsp;&nbsp;&nbsp;other&nbsp;fields.&nbsp;&nbsp;For&nbsp;example,&nbsp;the&nbsp;value&nbsp;of&nbsp;a&nbsp;field&nbsp;might&nbsp;determine&nbsp;the<br>
&nbsp;&nbsp;&nbsp;possible&nbsp;values&nbsp;of&nbsp;another&nbsp;field&nbsp;or&nbsp;even&nbsp;whether&nbsp;it&nbsp;appears&nbsp;(whether<br>
&nbsp;&nbsp;&nbsp;it&nbsp;is&nbsp;"applicable").<br>
<br>
&nbsp;&nbsp;&nbsp;Limited&nbsp;adaptability&nbsp;is&nbsp;present&nbsp;in&nbsp;Bugzilla&nbsp;2,&nbsp;and&nbsp;only&nbsp;on&nbsp;the<br>
&nbsp;&nbsp;&nbsp;"Product"&nbsp;field:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;The&nbsp;possible&nbsp;values&nbsp;of&nbsp;the&nbsp;target&nbsp;milestone,&nbsp;version&nbsp;and&nbsp;component<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;fields&nbsp;depend&nbsp;on&nbsp;the&nbsp;product.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;UNCONFIRMED&nbsp;can&nbsp;be&nbsp;turned&nbsp;off&nbsp;for&nbsp;specific&nbsp;products.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Voting&nbsp;can&nbsp;be&nbsp;configured&nbsp;differently&nbsp;or&nbsp;turned&nbsp;off&nbsp;for&nbsp;different<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;products,&nbsp;and&nbsp;there&nbsp;is&nbsp;a&nbsp;separate&nbsp;user&nbsp;vote&nbsp;limits&nbsp;for&nbsp;each<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;product.<br>
<br>
&nbsp;&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;good&nbsp;if&nbsp;more&nbsp;adaptability&nbsp;was&nbsp;present,&nbsp;both&nbsp;in&nbsp;terms&nbsp;of<br>
&nbsp;&nbsp;&nbsp;all&nbsp;fields&nbsp;relying&nbsp;on&nbsp;the&nbsp;product,&nbsp;as&nbsp;well&nbsp;as&nbsp;the&nbsp;ability&nbsp;to&nbsp;adapt<br>
&nbsp;&nbsp;&nbsp;based&nbsp;on&nbsp;the&nbsp;value&nbsp;of&nbsp;all&nbsp;fields.<br>
<br>
&nbsp;&nbsp;&nbsp;Example&nbsp;???<br>
<br>
&nbsp;&nbsp;&nbsp;General&nbsp;adaptability&nbsp;raises&nbsp;the&nbsp;issue&nbsp;of&nbsp;circular&nbsp;references&nbsp;between<br>
&nbsp;&nbsp;&nbsp;fields&nbsp;causing&nbsp;problems.&nbsp;&nbsp;One&nbsp;possible&nbsp;solution&nbsp;to&nbsp;this&nbsp;is&nbsp;to&nbsp;place<br>
&nbsp;&nbsp;&nbsp;the&nbsp;fields&nbsp;in&nbsp;a&nbsp;total&nbsp;ordering&nbsp;and&nbsp;require&nbsp;a&nbsp;field&nbsp;refer&nbsp;only&nbsp;to&nbsp;the<br>
&nbsp;&nbsp;&nbsp;previous&nbsp;fields.<br>
<br>
&nbsp;&nbsp;&nbsp;In&nbsp;Bugzilla&nbsp;2,&nbsp;changing&nbsp;the&nbsp;product&nbsp;of&nbsp;a&nbsp;bug&nbsp;meant&nbsp;a&nbsp;second&nbsp;page&nbsp;would<br>
&nbsp;&nbsp;&nbsp;appear&nbsp;that&nbsp;allowed&nbsp;you&nbsp;to&nbsp;choose&nbsp;a&nbsp;new&nbsp;milestone,&nbsp;component&nbsp;and<br>
&nbsp;&nbsp;&nbsp;version,&nbsp;as&nbsp;those&nbsp;fields&nbsp;adapted&nbsp;themselves&nbsp;to&nbsp;the&nbsp;new&nbsp;product.&nbsp;&nbsp;This<br>
&nbsp;&nbsp;&nbsp;page&nbsp;could&nbsp;be&nbsp;generalised&nbsp;to&nbsp;support&nbsp;all&nbsp;instances&nbsp;where:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;a&nbsp;field&nbsp;value&nbsp;must&nbsp;or&nbsp;might&nbsp;be&nbsp;changed&nbsp;because&nbsp;the&nbsp;possible&nbsp;values<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;have&nbsp;changed<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;is&nbsp;going&nbsp;to&nbsp;drop&nbsp;off&nbsp;because&nbsp;it&nbsp;it&nbsp;is&nbsp;no&nbsp;longer&nbsp;applicable,&nbsp;and<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;this&nbsp;should&nbsp;be&nbsp;confirmed<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;must&nbsp;be&nbsp;specified&nbsp;because&nbsp;it&nbsp;is&nbsp;suddenly&nbsp;applicable,&nbsp;and&nbsp;the<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;default&nbsp;value,&nbsp;if&nbsp;one&nbsp;exists,&nbsp;might&nbsp;not&nbsp;be&nbsp;acceptable<br>
<br>
&nbsp;&nbsp;Database&nbsp;Independence<br>
<br>
&nbsp;&nbsp;&nbsp;Currently&nbsp;Bugzilla&nbsp;only&nbsp;runs&nbsp;on&nbsp;the&nbsp;MySQL&nbsp;database.&nbsp;&nbsp;It&nbsp;would&nbsp;be<br>
&nbsp;&nbsp;&nbsp;desirable&nbsp;for&nbsp;Bugzilla&nbsp;to&nbsp;run&nbsp;on&nbsp;other&nbsp;databases,&nbsp;because:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Organisations&nbsp;may&nbsp;have&nbsp;existing&nbsp;database&nbsp;products&nbsp;they&nbsp;use&nbsp;and<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;would&nbsp;prefer&nbsp;to&nbsp;run&nbsp;a&nbsp;homogenous&nbsp;environment.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Databases&nbsp;each&nbsp;have&nbsp;their&nbsp;own&nbsp;shortcomings,&nbsp;including&nbsp;MySQL.&nbsp;&nbsp;An<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;administrator&nbsp;might&nbsp;choose&nbsp;a&nbsp;database&nbsp;that&nbsp;would&nbsp;work&nbsp;better&nbsp;with<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;their&nbsp;Bugzilla.<br>
<br>
&nbsp;&nbsp;&nbsp;This&nbsp;raises&nbsp;the&nbsp;possibility&nbsp;that&nbsp;we&nbsp;could&nbsp;use&nbsp;features&nbsp;that&nbsp;are&nbsp;only<br>
&nbsp;&nbsp;&nbsp;present&nbsp;in&nbsp;some&nbsp;databases,&nbsp;by&nbsp;appropriately&nbsp;falling&nbsp;back.&nbsp;&nbsp;For<br>
&nbsp;&nbsp;&nbsp;example,&nbsp;in&nbsp;the&nbsp;MySQL&nbsp;world,&nbsp;we&nbsp;live&nbsp;without:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;record-level&nbsp;locking,&nbsp;instead&nbsp;we&nbsp;use&nbsp;table-level&nbsp;locking<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;referential&nbsp;and&nbsp;record&nbsp;constraints,&nbsp;instead&nbsp;we&nbsp;checking&nbsp;code<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;subselects,&nbsp;instead&nbsp;we&nbsp;use&nbsp;multiple&nbsp;queries&nbsp;and&nbsp;redundant&nbsp;"caches"<br>
<br>
&nbsp;&nbsp;Multiple&nbsp;Front&nbsp;Ends<br>
<br>
&nbsp;&nbsp;&nbsp;Currently&nbsp;Bugzilla&nbsp;is&nbsp;manipulated&nbsp;via&nbsp;the&nbsp;Web,&nbsp;and&nbsp;notifies&nbsp;via<br>
&nbsp;&nbsp;&nbsp;E-Mail.&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;desirable&nbsp;for&nbsp;Bugzilla&nbsp;to&nbsp;easily&nbsp;support&nbsp;various<br>
&nbsp;&nbsp;&nbsp;front&nbsp;ends.<br>
<br>
&nbsp;&nbsp;&nbsp;There&nbsp;is&nbsp;no&nbsp;reason&nbsp;that&nbsp;Bugzilla&nbsp;could&nbsp;not&nbsp;be&nbsp;controlled&nbsp;via&nbsp;a&nbsp;whole<br>
&nbsp;&nbsp;&nbsp;range&nbsp;of&nbsp;front&nbsp;ends,&nbsp;including&nbsp;Web,&nbsp;E-Mail,&nbsp;IRC,&nbsp;ICQ,&nbsp;etc,&nbsp;and<br>
&nbsp;&nbsp;&nbsp;similarly&nbsp;for&nbsp;how&nbsp;it&nbsp;notifies.&nbsp;&nbsp;It's&nbsp;also&nbsp;possible&nbsp;that&nbsp;we&nbsp;could<br>
&nbsp;&nbsp;&nbsp;introduce&nbsp;a&nbsp;special&nbsp;Bugzilla&nbsp;client&nbsp;that&nbsp;uses&nbsp;its&nbsp;own&nbsp;protocol,&nbsp;for<br>
&nbsp;&nbsp;&nbsp;maximum&nbsp;user&nbsp;productivity.<br>
<br>
&nbsp;&nbsp;&nbsp;Indeed&nbsp;a&nbsp;request&nbsp;reply&nbsp;might&nbsp;be&nbsp;returned&nbsp;via&nbsp;a&nbsp;totally&nbsp;different<br>
&nbsp;&nbsp;&nbsp;transport&nbsp;method&nbsp;than&nbsp;was&nbsp;use&nbsp;to&nbsp;submit&nbsp;the&nbsp;request.<br>
<br>
Internationalisation<br>
<br>
&nbsp;&nbsp;&nbsp;Bugzilla&nbsp;currently&nbsp;supports&nbsp;only&nbsp;English.&nbsp;&nbsp;All&nbsp;of&nbsp;the&nbsp;field&nbsp;names,<br>
&nbsp;&nbsp;&nbsp;user&nbsp;instructions,&nbsp;etc&nbsp;are&nbsp;written&nbsp;in&nbsp;English.&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;desirable<br>
&nbsp;&nbsp;&nbsp;to&nbsp;allow&nbsp;"language&nbsp;packs"&nbsp;so&nbsp;Bugzilla&nbsp;can&nbsp;be&nbsp;easily&nbsp;used&nbsp;in<br>
&nbsp;&nbsp;&nbsp;non-English&nbsp;speaking&nbsp;locales.<br>
<br>
&nbsp;&nbsp;&nbsp;To&nbsp;a&nbsp;degree&nbsp;field&nbsp;customisation&nbsp;supports&nbsp;this,&nbsp;because&nbsp;administrators<br>
&nbsp;&nbsp;&nbsp;could&nbsp;specify&nbsp;their&nbsp;own&nbsp;fields&nbsp;names&nbsp;anyway.&nbsp;&nbsp;However,&nbsp;there&nbsp;will<br>
&nbsp;&nbsp;&nbsp;always&nbsp;be&nbsp;some&nbsp;basic&nbsp;facilities&nbsp;not&nbsp;covered&nbsp;by&nbsp;this,&nbsp;and&nbsp;it&nbsp;is<br>
&nbsp;&nbsp;&nbsp;desirable&nbsp;that&nbsp;the&nbsp;administrator's&nbsp;interface&nbsp;also&nbsp;is<br>
&nbsp;&nbsp;&nbsp;internationalisable.<br>
<br>
Better&nbsp;Searching<br>
<br>
&nbsp;&nbsp;General&nbsp;Summary&nbsp;Reports<br>
<br>
&nbsp;&nbsp;&nbsp;Sometimes,&nbsp;the&nbsp;normal&nbsp;querying&nbsp;page&nbsp;leaves&nbsp;a&nbsp;lot&nbsp;to&nbsp;be&nbsp;desired.&nbsp;&nbsp;There<br>
&nbsp;&nbsp;&nbsp;are&nbsp;other&nbsp;facilities&nbsp;already&nbsp;in&nbsp;place&nbsp;or&nbsp;which&nbsp;people&nbsp;have&nbsp;asked&nbsp;for:<br>
<br>
&nbsp;&nbsp;&nbsp;Most&nbsp;Doomed&nbsp;Reports&nbsp;-&nbsp;All&nbsp;Bugs&nbsp;or&nbsp;All&nbsp;Bugs&nbsp;In&nbsp;A&nbsp;Product,&nbsp;Categorised<br>
&nbsp;&nbsp;&nbsp;On&nbsp;Assignee,&nbsp;Shows&nbsp;and&nbsp;Counts&nbsp;Number&nbsp;of&nbsp;Bugs&nbsp;For&nbsp;Each&nbsp;Assignee<br>
&nbsp;&nbsp;&nbsp;Most&nbsp;Voted&nbsp;For&nbsp;Bugs&nbsp;-&nbsp;All&nbsp;Bugs,&nbsp;Categorised&nbsp;On&nbsp;Product,&nbsp;Shows&nbsp;Top&nbsp;Ten<br>
&nbsp;&nbsp;&nbsp;Bugs&nbsp;Voters&nbsp;Most&nbsp;Want&nbsp;Fixed<br>
&nbsp;&nbsp;&nbsp;Number&nbsp;of&nbsp;Open&nbsp;Bugs&nbsp;For&nbsp;An&nbsp;Assignee&nbsp;-&nbsp;Bug&nbsp;List,&nbsp;Categorised&nbsp;On<br>
&nbsp;&nbsp;&nbsp;Developers,&nbsp;Counts&nbsp;Number&nbsp;of&nbsp;Bugs&nbsp;In&nbsp;Category<br>
<br>
&nbsp;&nbsp;&nbsp;The&nbsp;important&nbsp;thing&nbsp;to&nbsp;realise&nbsp;is&nbsp;that&nbsp;people&nbsp;want&nbsp;categorised&nbsp;reports<br>
&nbsp;&nbsp;&nbsp;on&nbsp;all&nbsp;sorts&nbsp;of&nbsp;things&nbsp;-&nbsp;a&nbsp;general&nbsp;summary&nbsp;report.<br>
<br>
&nbsp;&nbsp;&nbsp;In&nbsp;a&nbsp;categorised&nbsp;report,&nbsp;you&nbsp;choose&nbsp;the&nbsp;subset&nbsp;of&nbsp;bugs&nbsp;you&nbsp;wish&nbsp;to<br>
&nbsp;&nbsp;&nbsp;operate&nbsp;on&nbsp;(similar&nbsp;to&nbsp;how&nbsp;you&nbsp;would&nbsp;specify&nbsp;a&nbsp;query),&nbsp;and&nbsp;then<br>
&nbsp;&nbsp;&nbsp;categorise&nbsp;them&nbsp;on&nbsp;one&nbsp;or&nbsp;more&nbsp;fields.<br>
<br>
&nbsp;&nbsp;&nbsp;For&nbsp;each&nbsp;category&nbsp;you&nbsp;display&nbsp;the&nbsp;count&nbsp;of&nbsp;the&nbsp;number&nbsp;of&nbsp;things&nbsp;in<br>
&nbsp;&nbsp;&nbsp;that&nbsp;category.&nbsp;&nbsp;You&nbsp;can&nbsp;optionally&nbsp;display&nbsp;the&nbsp;bugs&nbsp;themselves,&nbsp;or<br>
&nbsp;&nbsp;&nbsp;leave&nbsp;them&nbsp;out,&nbsp;just&nbsp;showing&nbsp;the&nbsp;counts.&nbsp;&nbsp;And&nbsp;you&nbsp;can&nbsp;optionally&nbsp;limit<br>
&nbsp;&nbsp;&nbsp;the&nbsp;number&nbsp;of&nbsp;things&nbsp;(bugs&nbsp;or&nbsp;subcategories)&nbsp;that&nbsp;display&nbsp;in&nbsp;each<br>
&nbsp;&nbsp;&nbsp;category.<br>
<br>
&nbsp;&nbsp;&nbsp;Such&nbsp;a&nbsp;mechanism&nbsp;would&nbsp;let&nbsp;you&nbsp;do&nbsp;all&nbsp;of&nbsp;the&nbsp;above&nbsp;and&nbsp;more.<br>
&nbsp;&nbsp;&nbsp;Applications&nbsp;of&nbsp;this&nbsp;mechanism&nbsp;would&nbsp;only&nbsp;be&nbsp;recognised&nbsp;once&nbsp;it&nbsp;was<br>
&nbsp;&nbsp;&nbsp;implemented.<br>
<br>
&nbsp;&nbsp;Related&nbsp;Bugs<br>
<br>
&nbsp;&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;nice&nbsp;to&nbsp;have&nbsp;a&nbsp;field&nbsp;where&nbsp;you&nbsp;could&nbsp;enter&nbsp;other&nbsp;bugs<br>
&nbsp;&nbsp;&nbsp;related&nbsp;to&nbsp;the&nbsp;current&nbsp;bug.&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;handy&nbsp;for&nbsp;navigation&nbsp;and<br>
&nbsp;&nbsp;&nbsp;possibly&nbsp;even&nbsp;finding&nbsp;duplicates.<br>
<br>
&nbsp;&nbsp;Column&nbsp;Specification&nbsp;Support<br>
<br>
&nbsp;&nbsp;&nbsp;Currently&nbsp;bug&nbsp;lists&nbsp;use&nbsp;the&nbsp;columns&nbsp;that&nbsp;you&nbsp;last&nbsp;used.&nbsp;&nbsp;This&nbsp;doesn't<br>
&nbsp;&nbsp;&nbsp;work&nbsp;well&nbsp;for&nbsp;"prepackaged&nbsp;queries",&nbsp;where&nbsp;you&nbsp;followed&nbsp;a&nbsp;link.&nbsp;&nbsp;You<br>
&nbsp;&nbsp;&nbsp;can&nbsp;probably&nbsp;add&nbsp;a&nbsp;column&nbsp;by&nbsp;specifying&nbsp;a&nbsp;sort&nbsp;column,&nbsp;but&nbsp;this&nbsp;is<br>
&nbsp;&nbsp;&nbsp;difficult&nbsp;and&nbsp;suboptimal.<br>
<br>
&nbsp;&nbsp;&nbsp;Furthermore,&nbsp;I&nbsp;find&nbsp;that&nbsp;when&nbsp;I&nbsp;want&nbsp;to&nbsp;add&nbsp;a&nbsp;column&nbsp;to&nbsp;a&nbsp;bug&nbsp;list,<br>
&nbsp;&nbsp;&nbsp;it's&nbsp;usually&nbsp;a&nbsp;one&nbsp;off&nbsp;and&nbsp;I&nbsp;would&nbsp;prefer&nbsp;it&nbsp;to&nbsp;go&nbsp;away&nbsp;for&nbsp;the&nbsp;next<br>
&nbsp;&nbsp;&nbsp;query.&nbsp;&nbsp;Hence,&nbsp;it&nbsp;would&nbsp;be&nbsp;nice&nbsp;to&nbsp;specify&nbsp;the&nbsp;columns&nbsp;that&nbsp;appear&nbsp;on<br>
&nbsp;&nbsp;&nbsp;the&nbsp;bug&nbsp;list&nbsp;(and&nbsp;general&nbsp;summary&nbsp;report)&nbsp;pages.&nbsp;&nbsp;The&nbsp;default&nbsp;query<br>
&nbsp;&nbsp;&nbsp;mechanism&nbsp;should&nbsp;be&nbsp;able&nbsp;to&nbsp;let&nbsp;you&nbsp;specify&nbsp;your&nbsp;default&nbsp;columns.<br>
<br>
&nbsp;&nbsp;Advanced&nbsp;Querying&nbsp;Redesign<br>
<br>
&nbsp;&nbsp;&nbsp;?<br>
<br>
Keywords<br>
<br>
&nbsp;&nbsp;&nbsp;People&nbsp;have&nbsp;a&nbsp;need&nbsp;to&nbsp;apply&nbsp;tags&nbsp;to&nbsp;bugs.&nbsp;&nbsp;In&nbsp;the&nbsp;beginning,&nbsp;people<br>
&nbsp;&nbsp;&nbsp;placed&nbsp;designators&nbsp;in&nbsp;the&nbsp;summary&nbsp;and&nbsp;status&nbsp;whiteboard.&nbsp;&nbsp;However,<br>
&nbsp;&nbsp;&nbsp;these&nbsp;fields&nbsp;were&nbsp;not&nbsp;designed&nbsp;for&nbsp;that,&nbsp;and&nbsp;so&nbsp;there&nbsp;were&nbsp;many&nbsp;flaws<br>
&nbsp;&nbsp;&nbsp;with&nbsp;this&nbsp;system:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;They&nbsp;pollute&nbsp;the&nbsp;field&nbsp;with&nbsp;information&nbsp;that&nbsp;was&nbsp;never&nbsp;intended&nbsp;to<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;be&nbsp;present.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Removing&nbsp;them&nbsp;with&nbsp;a&nbsp;bulk&nbsp;change&nbsp;is&nbsp;a&nbsp;difficult&nbsp;problem&nbsp;that&nbsp;has<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;too&nbsp;many&nbsp;pitfalls&nbsp;to&nbsp;implement.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;You&nbsp;can&nbsp;easily&nbsp;get&nbsp;the&nbsp;capitalisation&nbsp;wrong.<br>
<br>
&nbsp;&nbsp;&nbsp;Then&nbsp;dependencies&nbsp;were&nbsp;introduced&nbsp;(when?),&nbsp;and&nbsp;people&nbsp;realised&nbsp;that<br>
&nbsp;&nbsp;&nbsp;they&nbsp;could&nbsp;use&nbsp;them&nbsp;for&nbsp;"tracking&nbsp;bugs".&nbsp;&nbsp;Again,&nbsp;dependencies&nbsp;were&nbsp;not<br>
&nbsp;&nbsp;&nbsp;designed&nbsp;for&nbsp;that,&nbsp;and&nbsp;so&nbsp;there&nbsp;were&nbsp;more&nbsp;flaws,&nbsp;albeit&nbsp;different<br>
&nbsp;&nbsp;&nbsp;ones,&nbsp;including:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;They&nbsp;aren't&nbsp;really&nbsp;bugs,&nbsp;so&nbsp;it's&nbsp;difficult&nbsp;to&nbsp;distinguish&nbsp;issues<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;from&nbsp;bugs.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;They&nbsp;can&nbsp;pollute&nbsp;bugs&nbsp;counts,&nbsp;and&nbsp;you&nbsp;must&nbsp;somehow&nbsp;exclude&nbsp;them<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;from&nbsp;queries.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;There&nbsp;is&nbsp;a&nbsp;whole&nbsp;lot&nbsp;of&nbsp;useless&nbsp;information&nbsp;on&nbsp;them.&nbsp;&nbsp;They&nbsp;have&nbsp;an<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;assignee&nbsp;but&nbsp;there&nbsp;is&nbsp;nothing&nbsp;to&nbsp;fix,&nbsp;and&nbsp;that&nbsp;person&nbsp;can&nbsp;get<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;whined&nbsp;at&nbsp;by&nbsp;Bugzilla.&nbsp;&nbsp;They&nbsp;have&nbsp;target&nbsp;milestones&nbsp;which&nbsp;must&nbsp;be<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;manually&nbsp;maintained.&nbsp;&nbsp;And&nbsp;so&nbsp;on.<br>
<br>
&nbsp;&nbsp;&nbsp;Finally,&nbsp;keywords&nbsp;were&nbsp;introduced&nbsp;(when?)&nbsp;for&nbsp;this&nbsp;purpose&nbsp;to&nbsp;remove<br>
&nbsp;&nbsp;&nbsp;the&nbsp;need&nbsp;for&nbsp;these&nbsp;two&nbsp;systems.&nbsp;&nbsp;Unfortunately,&nbsp;the&nbsp;simple&nbsp;keywords<br>
&nbsp;&nbsp;&nbsp;implementation&nbsp;was&nbsp;itself&nbsp;lacking&nbsp;in&nbsp;certain&nbsp;features&nbsp;provided&nbsp;by&nbsp;the<br>
&nbsp;&nbsp;&nbsp;two&nbsp;previous&nbsp;systems,&nbsp;and&nbsp;has&nbsp;remained&nbsp;almost&nbsp;unchanged&nbsp;since&nbsp;its<br>
&nbsp;&nbsp;&nbsp;inception.&nbsp;&nbsp;Furthermore,&nbsp;it&nbsp;could&nbsp;not&nbsp;be&nbsp;forseen&nbsp;that&nbsp;in&nbsp;large<br>
&nbsp;&nbsp;&nbsp;installations,&nbsp;the&nbsp;sheer&nbsp;number&nbsp;of&nbsp;keywords&nbsp;could&nbsp;become&nbsp;unwieldly&nbsp;and<br>
&nbsp;&nbsp;&nbsp;could&nbsp;lead&nbsp;to&nbsp;a&nbsp;movement&nbsp;back&nbsp;to&nbsp;the&nbsp;other&nbsp;systems.<br>
<br>
&nbsp;&nbsp;&nbsp;The&nbsp;keywords&nbsp;system&nbsp;was&nbsp;the&nbsp;right&nbsp;idea,&nbsp;however,&nbsp;and&nbsp;it&nbsp;remains&nbsp;so.<br>
&nbsp;&nbsp;&nbsp;Fixing&nbsp;the&nbsp;keywords&nbsp;system&nbsp;is&nbsp;one&nbsp;of&nbsp;the&nbsp;most&nbsp;important&nbsp;Bugzilla<br>
&nbsp;&nbsp;&nbsp;issues.<br>
<br>
&nbsp;&nbsp;Bringing&nbsp;Keywords&nbsp;Up&nbsp;To&nbsp;Par<br>
<br>
&nbsp;&nbsp;&nbsp;For&nbsp;the&nbsp;most&nbsp;part,&nbsp;keywords&nbsp;are&nbsp;very&nbsp;good&nbsp;at&nbsp;what&nbsp;they&nbsp;do.&nbsp;&nbsp;It&nbsp;is&nbsp;easy<br>
&nbsp;&nbsp;&nbsp;to&nbsp;add&nbsp;and&nbsp;remove&nbsp;them&nbsp;(unlike&nbsp;summary/whiteboard&nbsp;designators),&nbsp;we&nbsp;can<br>
&nbsp;&nbsp;&nbsp;simply&nbsp;see&nbsp;what&nbsp;issues&nbsp;are&nbsp;present&nbsp;on&nbsp;a&nbsp;bug&nbsp;(unlike&nbsp;tracking&nbsp;bugs),<br>
&nbsp;&nbsp;&nbsp;and&nbsp;we&nbsp;do&nbsp;not&nbsp;confuse&nbsp;bugs&nbsp;with&nbsp;issues&nbsp;(unlike&nbsp;tracking&nbsp;bugs).<br>
<br>
&nbsp;&nbsp;&nbsp;However,&nbsp;there&nbsp;are&nbsp;still&nbsp;some&nbsp;"regressions"&nbsp;in&nbsp;the&nbsp;keyword&nbsp;system&nbsp;over<br>
&nbsp;&nbsp;&nbsp;previous&nbsp;systems:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Users&nbsp;wish&nbsp;to&nbsp;view&nbsp;the&nbsp;"dependency&nbsp;forest"&nbsp;of&nbsp;a&nbsp;keyword.&nbsp;&nbsp;While&nbsp;a<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;dependency&nbsp;tree&nbsp;is&nbsp;of&nbsp;one&nbsp;bug,&nbsp;a&nbsp;dependency&nbsp;forest&nbsp;is&nbsp;of&nbsp;a&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;list,&nbsp;and&nbsp;consists&nbsp;of&nbsp;a&nbsp;dependency&nbsp;tree&nbsp;for&nbsp;each&nbsp;member&nbsp;of&nbsp;the&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;list.&nbsp;&nbsp;Users&nbsp;can&nbsp;work&nbsp;around&nbsp;this&nbsp;with&nbsp;tracking&nbsp;bugs&nbsp;by&nbsp;creating&nbsp;a<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;tracking&nbsp;bug&nbsp;and&nbsp;viewing&nbsp;the&nbsp;dependency&nbsp;tree&nbsp;of&nbsp;that&nbsp;tracking&nbsp;bug.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Users&nbsp;wish&nbsp;to&nbsp;specify&nbsp;the&nbsp;keywords&nbsp;that&nbsp;initially&nbsp;apply&nbsp;to&nbsp;a&nbsp;bug,<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;but&nbsp;instead&nbsp;they&nbsp;must&nbsp;edit&nbsp;the&nbsp;bug&nbsp;once&nbsp;it&nbsp;has&nbsp;already&nbsp;been<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;submitted.&nbsp;&nbsp;They&nbsp;can&nbsp;work&nbsp;around&nbsp;this&nbsp;with&nbsp;summary&nbsp;designators,<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;since&nbsp;they&nbsp;specify&nbsp;the&nbsp;summary&nbsp;at&nbsp;reporting&nbsp;time.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Users&nbsp;wish&nbsp;to&nbsp;store&nbsp;or&nbsp;share&nbsp;a&nbsp;bug&nbsp;list&nbsp;that&nbsp;contains&nbsp;a&nbsp;keywords<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;column.&nbsp;&nbsp;Hence&nbsp;they&nbsp;wish&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;specify&nbsp;what&nbsp;columns&nbsp;appear<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;in&nbsp;the&nbsp;bug&nbsp;list&nbsp;URL,&nbsp;as&nbsp;mentioned&nbsp;earlier.&nbsp;&nbsp;They&nbsp;can&nbsp;work&nbsp;around<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;this&nbsp;using&nbsp;summary&nbsp;designators,&nbsp;since&nbsp;almost&nbsp;all&nbsp;bug&nbsp;lists&nbsp;have&nbsp;a<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;summary&nbsp;column.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Users&nbsp;wish&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;view&nbsp;keywords&nbsp;on&nbsp;a&nbsp;bug&nbsp;list.&nbsp;&nbsp;However<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;often&nbsp;they&nbsp;are&nbsp;only&nbsp;interested&nbsp;in&nbsp;a&nbsp;small&nbsp;number&nbsp;of&nbsp;keywords.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Having&nbsp;a&nbsp;bug&nbsp;list&nbsp;with&nbsp;a&nbsp;keywords&nbsp;column&nbsp;means&nbsp;that&nbsp;all&nbsp;keywords<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;will&nbsp;appear&nbsp;on&nbsp;a&nbsp;bug&nbsp;list.&nbsp;&nbsp;This&nbsp;can&nbsp;take&nbsp;a&nbsp;substantial&nbsp;amount&nbsp;of<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;space&nbsp;where&nbsp;a&nbsp;bug&nbsp;has&nbsp;a&nbsp;lot&nbsp;of&nbsp;keywords,&nbsp;since&nbsp;the&nbsp;table&nbsp;columns<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;in&nbsp;Bugzilla&nbsp;adjust&nbsp;to&nbsp;the&nbsp;largest&nbsp;cell&nbsp;in&nbsp;that&nbsp;column.&nbsp;&nbsp;Hence<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;users&nbsp;wish&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;specify&nbsp;which&nbsp;keywords&nbsp;should&nbsp;appear&nbsp;in<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;the&nbsp;bug&nbsp;list.&nbsp;&nbsp;In&nbsp;a&nbsp;very&nbsp;real&nbsp;sense,&nbsp;each&nbsp;keyword&nbsp;is&nbsp;a&nbsp;field&nbsp;unto<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;itself.&nbsp;&nbsp;Users&nbsp;can&nbsp;work&nbsp;around&nbsp;this&nbsp;by&nbsp;using&nbsp;summary&nbsp;designators,<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;since&nbsp;they&nbsp;keywords&nbsp;will&nbsp;share&nbsp;the&nbsp;space&nbsp;in&nbsp;the&nbsp;summary&nbsp;column.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Users&nbsp;wish&nbsp;to&nbsp;know&nbsp;when&nbsp;bugs&nbsp;with&nbsp;a&nbsp;specific&nbsp;issue&nbsp;are&nbsp;resolved.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hence&nbsp;they&nbsp;wish&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;receive&nbsp;notifications&nbsp;on&nbsp;all&nbsp;the<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;bugs&nbsp;with&nbsp;a&nbsp;specific&nbsp;keyword.&nbsp;&nbsp;The&nbsp;introduction&nbsp;a&nbsp;generic&nbsp;watching<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;facility&nbsp;(also&nbsp;for&nbsp;things&nbsp;like&nbsp;watching&nbsp;all&nbsp;bugs&nbsp;in&nbsp;a&nbsp;component)<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;would&nbsp;achieve&nbsp;this.&nbsp;&nbsp;Users&nbsp;can&nbsp;work&nbsp;around&nbsp;this&nbsp;by&nbsp;using&nbsp;tracking<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;bugs,&nbsp;as&nbsp;dependencies&nbsp;have&nbsp;an&nbsp;existing&nbsp;way&nbsp;of&nbsp;detecting&nbsp;fixes&nbsp;to<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;bug&nbsp;a&nbsp;bug&nbsp;was&nbsp;blocked&nbsp;by.<br>
<br>
&nbsp;&nbsp;Dealing&nbsp;With&nbsp;The&nbsp;Keyword&nbsp;Overload<br>
<br>
&nbsp;&nbsp;&nbsp;At&nbsp;the&nbsp;time&nbsp;of&nbsp;writing,&nbsp;the&nbsp;mozilla.org&nbsp;installation&nbsp;has&nbsp;approximately<br>
&nbsp;&nbsp;&nbsp;100&nbsp;keywords,&nbsp;and&nbsp;many&nbsp;more&nbsp;would&nbsp;be&nbsp;in&nbsp;use&nbsp;if&nbsp;the&nbsp;keywords&nbsp;system<br>
&nbsp;&nbsp;&nbsp;didn't&nbsp;have&nbsp;the&nbsp;problems&nbsp;it&nbsp;does.<br>
<br>
&nbsp;&nbsp;&nbsp;Such&nbsp;a&nbsp;large&nbsp;number&nbsp;of&nbsp;keywords&nbsp;introduces&nbsp;logistical&nbsp;problems:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;It&nbsp;must&nbsp;be&nbsp;easy&nbsp;for&nbsp;someone&nbsp;to&nbsp;learn&nbsp;what&nbsp;a&nbsp;keyword&nbsp;means.&nbsp;&nbsp;If&nbsp;a<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;keyword&nbsp;is&nbsp;buried&nbsp;within&nbsp;a&nbsp;lot&nbsp;of&nbsp;other&nbsp;keywords,&nbsp;it&nbsp;can&nbsp;be<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;difficult&nbsp;to&nbsp;find.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;It&nbsp;must&nbsp;be&nbsp;easy&nbsp;to&nbsp;see&nbsp;what&nbsp;keywords&nbsp;are&nbsp;on&nbsp;a&nbsp;bug.&nbsp;&nbsp;If&nbsp;the&nbsp;number<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;of&nbsp;keywords&nbsp;is&nbsp;large,&nbsp;then&nbsp;this&nbsp;can&nbsp;be&nbsp;difficult.<br>
<br>
&nbsp;&nbsp;&nbsp;These&nbsp;lead&nbsp;some&nbsp;people&nbsp;to&nbsp;feel&nbsp;that&nbsp;there&nbsp;are&nbsp;"too&nbsp;many&nbsp;keywords".<br>
<br>
&nbsp;&nbsp;&nbsp;These&nbsp;problems&nbsp;are&nbsp;not&nbsp;without&nbsp;solutions&nbsp;however.&nbsp;&nbsp;It&nbsp;is&nbsp;harder&nbsp;to<br>
&nbsp;&nbsp;&nbsp;find&nbsp;a&nbsp;list&nbsp;of&nbsp;designators&nbsp;or&nbsp;tracking&nbsp;bugs&nbsp;than&nbsp;it&nbsp;is&nbsp;a&nbsp;list&nbsp;of<br>
&nbsp;&nbsp;&nbsp;keywords.<br>
<br>
&nbsp;&nbsp;&nbsp;The&nbsp;essential&nbsp;problem&nbsp;is&nbsp;it&nbsp;needs&nbsp;to&nbsp;be&nbsp;easy&nbsp;to&nbsp;find&nbsp;the&nbsp;keywords<br>
&nbsp;&nbsp;&nbsp;we're&nbsp;interested&nbsp;in&nbsp;through&nbsp;the&nbsp;mass&nbsp;of&nbsp;keywords.<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;Keyword&nbsp;Applicability<br>
<br>
&nbsp;&nbsp;&nbsp;As&nbsp;has&nbsp;been&nbsp;previously&nbsp;mentioned,&nbsp;it&nbsp;is&nbsp;desirable&nbsp;for&nbsp;fields&nbsp;to&nbsp;be<br>
&nbsp;&nbsp;&nbsp;able&nbsp;to&nbsp;adapt&nbsp;to&nbsp;the&nbsp;values&nbsp;of&nbsp;other&nbsp;fields.&nbsp;&nbsp;This&nbsp;is&nbsp;certainly&nbsp;true<br>
&nbsp;&nbsp;&nbsp;for&nbsp;keywords.&nbsp;&nbsp;Many&nbsp;keywords&nbsp;are&nbsp;simply&nbsp;not&nbsp;relevant&nbsp;because&nbsp;of&nbsp;the<br>
&nbsp;&nbsp;&nbsp;bugs&nbsp;product,&nbsp;component,&nbsp;etc.<br>
<br>
&nbsp;&nbsp;&nbsp;Hence,&nbsp;by&nbsp;introducing&nbsp;keyword&nbsp;applicability,&nbsp;and&nbsp;not&nbsp;displaying<br>
&nbsp;&nbsp;&nbsp;keywords&nbsp;that&nbsp;are&nbsp;not&nbsp;relevant&nbsp;to&nbsp;the&nbsp;current&nbsp;bug,&nbsp;or&nbsp;clearly<br>
&nbsp;&nbsp;&nbsp;separating&nbsp;them,&nbsp;we&nbsp;can&nbsp;make&nbsp;the&nbsp;keyword&nbsp;overload&nbsp;problem&nbsp;less<br>
&nbsp;&nbsp;&nbsp;significant.<br>
<br>
&nbsp;&nbsp;&nbsp;Currently&nbsp;when&nbsp;you&nbsp;click&nbsp;on&nbsp;"keywords"&nbsp;on&nbsp;a&nbsp;bug,&nbsp;you&nbsp;get&nbsp;a&nbsp;list&nbsp;of&nbsp;all<br>
&nbsp;&nbsp;&nbsp;bugs.&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;desirable&nbsp;to&nbsp;introduce&nbsp;a&nbsp;list&nbsp;of&nbsp;keywords&nbsp;tailored<br>
&nbsp;&nbsp;&nbsp;to&nbsp;a&nbsp;specific&nbsp;bug,&nbsp;that&nbsp;reports,&nbsp;in&nbsp;order:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;the&nbsp;keywords&nbsp;currently&nbsp;on&nbsp;the&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;the&nbsp;keywords&nbsp;not&nbsp;currently&nbsp;on&nbsp;the&nbsp;bug,&nbsp;but&nbsp;applicable&nbsp;to&nbsp;the&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;optionally,&nbsp;the&nbsp;keywords&nbsp;not&nbsp;applicable&nbsp;to&nbsp;the&nbsp;bug<br>
<br>
&nbsp;&nbsp;&nbsp;This&nbsp;essentially&nbsp;orders&nbsp;the&nbsp;keywords&nbsp;into&nbsp;three&nbsp;groups,&nbsp;where&nbsp;each<br>
&nbsp;&nbsp;&nbsp;group&nbsp;is&nbsp;more&nbsp;important&nbsp;than&nbsp;the&nbsp;previous,&nbsp;and&nbsp;therefore&nbsp;appears<br>
&nbsp;&nbsp;&nbsp;closer&nbsp;to&nbsp;the&nbsp;top.<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;Keyword&nbsp;Grouping&nbsp;&#38;&nbsp;Ordering<br>
<br>
&nbsp;&nbsp;&nbsp;We&nbsp;could&nbsp;further&nbsp;enhance&nbsp;both&nbsp;the&nbsp;global&nbsp;and&nbsp;bug&nbsp;specific&nbsp;keyword&nbsp;list<br>
&nbsp;&nbsp;&nbsp;by&nbsp;grouping&nbsp;keywords.&nbsp;&nbsp;We&nbsp;should&nbsp;always&nbsp;have&nbsp;a&nbsp;"flat"&nbsp;view&nbsp;of<br>
&nbsp;&nbsp;&nbsp;keywords,&nbsp;but&nbsp;other&nbsp;ways&nbsp;of&nbsp;viewing&nbsp;the&nbsp;keywords&nbsp;would&nbsp;be&nbsp;useful&nbsp;too.<br>
<br>
&nbsp;&nbsp;&nbsp;If&nbsp;keyword&nbsp;applicability&nbsp;was&nbsp;implemented,&nbsp;we&nbsp;could&nbsp;group&nbsp;keywords<br>
&nbsp;&nbsp;&nbsp;based&nbsp;on&nbsp;their&nbsp;"applicability&nbsp;condition".&nbsp;&nbsp;Keywords&nbsp;that&nbsp;apply&nbsp;to&nbsp;all<br>
&nbsp;&nbsp;&nbsp;bugs&nbsp;could&nbsp;be&nbsp;separated&nbsp;from&nbsp;keywords&nbsp;that&nbsp;apply&nbsp;to&nbsp;a&nbsp;specific<br>
&nbsp;&nbsp;&nbsp;product,&nbsp;both&nbsp;on&nbsp;the&nbsp;global&nbsp;keyword&nbsp;list&nbsp;and&nbsp;the&nbsp;keyword&nbsp;list&nbsp;of&nbsp;a&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;that&nbsp;is&nbsp;in&nbsp;that&nbsp;product.<br>
<br>
&nbsp;&nbsp;&nbsp;We&nbsp;could&nbsp;specify&nbsp;groups&nbsp;of&nbsp;our&nbsp;own.&nbsp;&nbsp;For&nbsp;example,&nbsp;many&nbsp;keywords&nbsp;are&nbsp;in<br>
&nbsp;&nbsp;&nbsp;a&nbsp;mutually&nbsp;exclusive&nbsp;group,&nbsp;essentially&nbsp;like&nbsp;radio&nbsp;buttons&nbsp;in&nbsp;a&nbsp;user<br>
&nbsp;&nbsp;&nbsp;interface.&nbsp;&nbsp;This&nbsp;creates&nbsp;a&nbsp;natural&nbsp;grouping,&nbsp;although&nbsp;other&nbsp;groupings<br>
&nbsp;&nbsp;&nbsp;occur&nbsp;(which&nbsp;depends&nbsp;on&nbsp;your&nbsp;keywords).<br>
<br>
&nbsp;&nbsp;&nbsp;It&nbsp;is&nbsp;possible&nbsp;that&nbsp;we&nbsp;could&nbsp;use&nbsp;collapsing/expanding&nbsp;operations&nbsp;on<br>
&nbsp;&nbsp;&nbsp;"twisties"&nbsp;to&nbsp;only&nbsp;should&nbsp;the&nbsp;groups&nbsp;we&nbsp;are&nbsp;interested&nbsp;in.<br>
<br>
&nbsp;&nbsp;&nbsp;And&nbsp;instead&nbsp;of&nbsp;grouping&nbsp;keywords,&nbsp;we&nbsp;could&nbsp;order&nbsp;them&nbsp;on&nbsp;some&nbsp;metric<br>
&nbsp;&nbsp;&nbsp;of&nbsp;usefulness,&nbsp;such&nbsp;as:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;when&nbsp;the&nbsp;keyword&nbsp;was&nbsp;last&nbsp;added&nbsp;to&nbsp;a&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;how&nbsp;many&nbsp;bugs&nbsp;the&nbsp;keyword&nbsp;is&nbsp;on<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;how&nbsp;many&nbsp;open&nbsp;bugs&nbsp;the&nbsp;keyword&nbsp;is&nbsp;on<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;Opting&nbsp;Out&nbsp;Of&nbsp;Keywords<br>
<br>
&nbsp;&nbsp;&nbsp;Not&nbsp;all&nbsp;people&nbsp;are&nbsp;going&nbsp;to&nbsp;care&nbsp;about&nbsp;all&nbsp;keywords.&nbsp;&nbsp;Therefore&nbsp;it<br>
&nbsp;&nbsp;&nbsp;makes&nbsp;sense&nbsp;that&nbsp;you&nbsp;may&nbsp;wish&nbsp;to&nbsp;specify&nbsp;which&nbsp;keywords&nbsp;you&nbsp;are<br>
&nbsp;&nbsp;&nbsp;interested&nbsp;in,&nbsp;either&nbsp;on&nbsp;the&nbsp;bug&nbsp;page,&nbsp;or&nbsp;on&nbsp;notifications.<br>
<br>
&nbsp;&nbsp;&nbsp;Other&nbsp;keywords&nbsp;will&nbsp;therefore&nbsp;not&nbsp;bother&nbsp;users&nbsp;who&nbsp;are&nbsp;not&nbsp;interested<br>
&nbsp;&nbsp;&nbsp;in&nbsp;them.<br>
<br>
&nbsp;&nbsp;Keyword&nbsp;Security<br>
<br>
&nbsp;&nbsp;&nbsp;Currently&nbsp;all&nbsp;keywords&nbsp;are&nbsp;available&nbsp;and&nbsp;editable&nbsp;to&nbsp;all&nbsp;people&nbsp;with<br>
&nbsp;&nbsp;&nbsp;edit&nbsp;bugs&nbsp;access.&nbsp;&nbsp;This&nbsp;situation&nbsp;is&nbsp;clearly&nbsp;suboptimal.<br>
<br>
&nbsp;&nbsp;&nbsp;Although&nbsp;relying&nbsp;on&nbsp;good&nbsp;behaviour&nbsp;for&nbsp;people&nbsp;to&nbsp;not&nbsp;do&nbsp;what&nbsp;they<br>
&nbsp;&nbsp;&nbsp;shouldn't&nbsp;works&nbsp;reasonably&nbsp;well&nbsp;on&nbsp;the&nbsp;mozilla.org,&nbsp;it&nbsp;is&nbsp;better&nbsp;to<br>
&nbsp;&nbsp;&nbsp;enforce&nbsp;that&nbsp;behaviour&nbsp;-&nbsp;it&nbsp;can&nbsp;be&nbsp;breached&nbsp;through&nbsp;malice,&nbsp;accident<br>
&nbsp;&nbsp;&nbsp;or&nbsp;ignorance.<br>
<br>
&nbsp;&nbsp;&nbsp;And&nbsp;in&nbsp;the&nbsp;situation&nbsp;where&nbsp;it&nbsp;is&nbsp;desirable&nbsp;for&nbsp;the&nbsp;presence&nbsp;or&nbsp;absence<br>
&nbsp;&nbsp;&nbsp;of&nbsp;a&nbsp;keyword&nbsp;not&nbsp;to&nbsp;be&nbsp;revealed,&nbsp;organisations&nbsp;either&nbsp;need&nbsp;to&nbsp;be<br>
&nbsp;&nbsp;&nbsp;content&nbsp;with&nbsp;the&nbsp;divulgence,&nbsp;or&nbsp;not&nbsp;use&nbsp;keywords&nbsp;at&nbsp;all.<br>
<br>
&nbsp;&nbsp;&nbsp;In&nbsp;the&nbsp;situation&nbsp;where&nbsp;they&nbsp;choose&nbsp;to&nbsp;divulge,&nbsp;introducing&nbsp;the&nbsp;ability<br>
&nbsp;&nbsp;&nbsp;to&nbsp;restrict&nbsp;who&nbsp;can&nbsp;see&nbsp;the&nbsp;keyword&nbsp;would&nbsp;also&nbsp;reduce&nbsp;keyword<br>
&nbsp;&nbsp;&nbsp;overload.<br>
<br>
&nbsp;&nbsp;Personal&nbsp;Keywords<br>
<br>
&nbsp;&nbsp;&nbsp;Keywords&nbsp;join&nbsp;together&nbsp;a&nbsp;set&nbsp;of&nbsp;bugs&nbsp;which&nbsp;would&nbsp;otherwise&nbsp;be<br>
&nbsp;&nbsp;&nbsp;unrelated&nbsp;in&nbsp;the&nbsp;bug&nbsp;system.<br>
<br>
&nbsp;&nbsp;&nbsp;We&nbsp;allow&nbsp;users&nbsp;to&nbsp;store&nbsp;their&nbsp;own&nbsp;queries.&nbsp;&nbsp;However&nbsp;we&nbsp;don't&nbsp;allow<br>
&nbsp;&nbsp;&nbsp;them&nbsp;to&nbsp;store&nbsp;their&nbsp;own&nbsp;keywords&nbsp;on&nbsp;a&nbsp;bug.&nbsp;&nbsp;This&nbsp;reduces&nbsp;the<br>
&nbsp;&nbsp;&nbsp;usefulness&nbsp;of&nbsp;personal&nbsp;queries,&nbsp;since&nbsp;you&nbsp;cannot&nbsp;join&nbsp;a&nbsp;set&nbsp;of<br>
&nbsp;&nbsp;&nbsp;unrelated&nbsp;bugs&nbsp;together&nbsp;in&nbsp;a&nbsp;way&nbsp;that&nbsp;you&nbsp;wish.&nbsp;&nbsp;Lists&nbsp;of&nbsp;bug&nbsp;numbers<br>
&nbsp;&nbsp;&nbsp;can&nbsp;work,&nbsp;by&nbsp;they&nbsp;can&nbsp;only&nbsp;be&nbsp;used&nbsp;for&nbsp;small&nbsp;lists,&nbsp;and&nbsp;it&nbsp;is<br>
&nbsp;&nbsp;&nbsp;impossible&nbsp;to&nbsp;share&nbsp;a&nbsp;list&nbsp;between&nbsp;multiple&nbsp;queries.<br>
<br>
&nbsp;&nbsp;&nbsp;Personal&nbsp;keywords&nbsp;are&nbsp;necessary&nbsp;to&nbsp;replace&nbsp;personal&nbsp;tracking&nbsp;bugs,&nbsp;as<br>
&nbsp;&nbsp;&nbsp;they&nbsp;would&nbsp;not&nbsp;pollute&nbsp;the&nbsp;keyword&nbsp;space.&nbsp;&nbsp;Indeed,&nbsp;on&nbsp;many<br>
&nbsp;&nbsp;&nbsp;installations&nbsp;this&nbsp;could&nbsp;remove&nbsp;some&nbsp;keywords&nbsp;out&nbsp;of&nbsp;the&nbsp;global<br>
&nbsp;&nbsp;&nbsp;keyword&nbsp;space.<br>
<br>
&nbsp;&nbsp;&nbsp;In&nbsp;a&nbsp;similar&nbsp;vein&nbsp;and&nbsp;with&nbsp;similar&nbsp;effects,&nbsp;group&nbsp;keywords&nbsp;could&nbsp;be<br>
&nbsp;&nbsp;&nbsp;introduced&nbsp;that&nbsp;are&nbsp;only&nbsp;available&nbsp;to&nbsp;members&nbsp;of&nbsp;a&nbsp;specific&nbsp;group.<br>
<br>
&nbsp;&nbsp;Keyword&nbsp;Restrictions<br>
<br>
&nbsp;&nbsp;&nbsp;Keywords&nbsp;are&nbsp;not&nbsp;islands&nbsp;unto&nbsp;themselves.&nbsp;&nbsp;Along&nbsp;with&nbsp;their&nbsp;potential<br>
&nbsp;&nbsp;&nbsp;to&nbsp;be&nbsp;involved&nbsp;in&nbsp;the&nbsp;inter-field&nbsp;relationships&nbsp;mentioned&nbsp;earlier,<br>
&nbsp;&nbsp;&nbsp;keywords&nbsp;can&nbsp;also&nbsp;be&nbsp;related&nbsp;to&nbsp;other&nbsp;keywords.<br>
<br>
&nbsp;&nbsp;&nbsp;Essentially,&nbsp;there&nbsp;are&nbsp;two&nbsp;possibilities:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;a&nbsp;set&nbsp;of&nbsp;keywords&nbsp;are&nbsp;mutually&nbsp;exclusive<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;the&nbsp;presence&nbsp;of&nbsp;a&nbsp;keyword&nbsp;implies&nbsp;another&nbsp;keyword&nbsp;must&nbsp;be&nbsp;present<br>
<br>
&nbsp;&nbsp;&nbsp;Introduction&nbsp;of&nbsp;the&nbsp;ability&nbsp;to&nbsp;specify&nbsp;these&nbsp;restrictions&nbsp;would&nbsp;have<br>
&nbsp;&nbsp;&nbsp;benefits.<br>
<br>
&nbsp;&nbsp;&nbsp;If&nbsp;mutually&nbsp;exclusive&nbsp;keywords&nbsp;were&nbsp;present&nbsp;on&nbsp;a&nbsp;bug,&nbsp;their&nbsp;removal<br>
&nbsp;&nbsp;&nbsp;would&nbsp;fix&nbsp;up&nbsp;the&nbsp;database,&nbsp;as&nbsp;well&nbsp;as&nbsp;reducing&nbsp;the&nbsp;number&nbsp;of&nbsp;keywords<br>
&nbsp;&nbsp;&nbsp;on&nbsp;that&nbsp;bug.<br>
<br>
&nbsp;&nbsp;&nbsp;In&nbsp;the&nbsp;situation&nbsp;where&nbsp;a&nbsp;keyword&nbsp;implies&nbsp;another&nbsp;keyword,&nbsp;there&nbsp;are<br>
&nbsp;&nbsp;&nbsp;two&nbsp;possiblities&nbsp;as&nbsp;to&nbsp;how&nbsp;to&nbsp;handle&nbsp;the&nbsp;situation.<br>
<br>
&nbsp;&nbsp;&nbsp;The&nbsp;first&nbsp;is&nbsp;automatically&nbsp;add&nbsp;the&nbsp;keyword.&nbsp;&nbsp;This&nbsp;would&nbsp;fix&nbsp;up&nbsp;the<br>
&nbsp;&nbsp;&nbsp;database,&nbsp;but&nbsp;it&nbsp;would&nbsp;increase&nbsp;the&nbsp;number&nbsp;of&nbsp;keywords&nbsp;on&nbsp;a&nbsp;bug.<br>
<br>
&nbsp;&nbsp;&nbsp;The&nbsp;second&nbsp;is&nbsp;to&nbsp;automatically&nbsp;remove&nbsp;the&nbsp;keyword,&nbsp;and&nbsp;alter&nbsp;queries<br>
&nbsp;&nbsp;&nbsp;so&nbsp;they&nbsp;pick&nbsp;up&nbsp;the&nbsp;first&nbsp;keyword&nbsp;as&nbsp;well&nbsp;as&nbsp;the&nbsp;removed&nbsp;keyword.<br>
&nbsp;&nbsp;&nbsp;This&nbsp;would&nbsp;fix&nbsp;up&nbsp;the&nbsp;database&nbsp;and&nbsp;reduce&nbsp;the&nbsp;number&nbsp;of&nbsp;keywords&nbsp;on&nbsp;a<br>
&nbsp;&nbsp;&nbsp;bug,&nbsp;but&nbsp;it&nbsp;might&nbsp;confuse&nbsp;users&nbsp;who&nbsp;don't&nbsp;see&nbsp;the&nbsp;keyword.<br>
&nbsp;&nbsp;&nbsp;Alternatively,&nbsp;the&nbsp;implied&nbsp;keywords&nbsp;could&nbsp;be&nbsp;listed&nbsp;separately.<br>
<br>
Notifications<br>
<br>
&nbsp;&nbsp;&nbsp;Every&nbsp;time&nbsp;a&nbsp;bug&nbsp;gets&nbsp;changed&nbsp;notifications&nbsp;get&nbsp;sent&nbsp;out&nbsp;to&nbsp;people<br>
&nbsp;&nbsp;&nbsp;letting&nbsp;them&nbsp;know&nbsp;about&nbsp;what&nbsp;changes&nbsp;have&nbsp;been&nbsp;made.&nbsp;&nbsp;This&nbsp;is&nbsp;a<br>
&nbsp;&nbsp;&nbsp;significant&nbsp;feature,&nbsp;and&nbsp;all&nbsp;sorts&nbsp;of&nbsp;questions&nbsp;can&nbsp;be&nbsp;raised,&nbsp;but<br>
&nbsp;&nbsp;&nbsp;they&nbsp;mainly&nbsp;boil&nbsp;down&nbsp;to&nbsp;when&nbsp;they&nbsp;should&nbsp;be&nbsp;sent&nbsp;and&nbsp;what&nbsp;they&nbsp;should<br>
&nbsp;&nbsp;&nbsp;look&nbsp;like.<br>
<br>
&nbsp;&nbsp;Changes&nbsp;You're&nbsp;Interested&nbsp;In<br>
<br>
&nbsp;&nbsp;&nbsp;As&nbsp;of&nbsp;version&nbsp;2.12&nbsp;users&nbsp;can&nbsp;specify&nbsp;what&nbsp;sort&nbsp;of&nbsp;changes&nbsp;they&nbsp;are<br>
&nbsp;&nbsp;&nbsp;interested&nbsp;in&nbsp;receiving&nbsp;notifications&nbsp;for.&nbsp;&nbsp;However,&nbsp;this&nbsp;is&nbsp;still<br>
&nbsp;&nbsp;&nbsp;limited.&nbsp;&nbsp;As&nbsp;yet&nbsp;there&nbsp;is&nbsp;no&nbsp;facility&nbsp;to&nbsp;specify&nbsp;which&nbsp;keywords&nbsp;you<br>
&nbsp;&nbsp;&nbsp;care&nbsp;about,&nbsp;and&nbsp;whether&nbsp;you&nbsp;care&nbsp;about&nbsp;changes&nbsp;to&nbsp;fields&nbsp;such&nbsp;as&nbsp;the<br>
&nbsp;&nbsp;&nbsp;QA&nbsp;contact&nbsp;changes.<br>
&nbsp;&nbsp;&nbsp;Furthermore,&nbsp;often&nbsp;an&nbsp;unnecessary&nbsp;comment&nbsp;will&nbsp;go&nbsp;along&nbsp;with&nbsp;a&nbsp;change,<br>
&nbsp;&nbsp;&nbsp;either&nbsp;because&nbsp;it&nbsp;is&nbsp;required,&nbsp;or&nbsp;the&nbsp;commenter&nbsp;is&nbsp;ignorant&nbsp;of&nbsp;how&nbsp;the<br>
&nbsp;&nbsp;&nbsp;new&nbsp;system&nbsp;works.&nbsp;&nbsp;While&nbsp;explaining&nbsp;why&nbsp;you&nbsp;did&nbsp;something&nbsp;is&nbsp;useful,<br>
&nbsp;&nbsp;&nbsp;merely&nbsp;commenting&nbsp;on&nbsp;what&nbsp;you&nbsp;did&nbsp;is&nbsp;not&nbsp;because&nbsp;that&nbsp;information&nbsp;is<br>
&nbsp;&nbsp;&nbsp;already&nbsp;accessible&nbsp;view&nbsp;"Bug&nbsp;Activity".<br>
<br>
&nbsp;&nbsp;&nbsp;Because&nbsp;of&nbsp;this&nbsp;unnecessary&nbsp;comment,&nbsp;a&nbsp;lot&nbsp;of&nbsp;changes&nbsp;that&nbsp;would<br>
&nbsp;&nbsp;&nbsp;otherwise&nbsp;not&nbsp;generate&nbsp;notifications&nbsp;for&nbsp;certain&nbsp;people&nbsp;do&nbsp;so,&nbsp;because<br>
&nbsp;&nbsp;&nbsp;few&nbsp;people&nbsp;are&nbsp;willing&nbsp;to&nbsp;turn&nbsp;off&nbsp;comments.&nbsp;&nbsp;One&nbsp;way&nbsp;to&nbsp;deal&nbsp;with<br>
&nbsp;&nbsp;&nbsp;this&nbsp;problem&nbsp;is&nbsp;to&nbsp;allow&nbsp;people&nbsp;to&nbsp;specify&nbsp;that&nbsp;their&nbsp;comments&nbsp;are<br>
&nbsp;&nbsp;&nbsp;purely&nbsp;explanatory,&nbsp;and&nbsp;that&nbsp;anyone&nbsp;who&nbsp;is&nbsp;not&nbsp;interested&nbsp;in&nbsp;the<br>
&nbsp;&nbsp;&nbsp;change&nbsp;will&nbsp;not&nbsp;be&nbsp;interested&nbsp;in&nbsp;the&nbsp;comment.<br>
<br>
&nbsp;&nbsp;&nbsp;Furthermore,&nbsp;one&nbsp;possible&nbsp;rationale&nbsp;for&nbsp;unnecessary&nbsp;comments&nbsp;is&nbsp;that<br>
&nbsp;&nbsp;&nbsp;the&nbsp;bug&nbsp;activity&nbsp;does&nbsp;not&nbsp;display&nbsp;on&nbsp;the&nbsp;normal&nbsp;page&nbsp;and&nbsp;hence&nbsp;it&nbsp;is<br>
&nbsp;&nbsp;&nbsp;difficult&nbsp;to&nbsp;cross&nbsp;reference&nbsp;comments&nbsp;and&nbsp;actions.&nbsp;&nbsp;Hence,&nbsp;it&nbsp;would&nbsp;be<br>
&nbsp;&nbsp;&nbsp;beneficial&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;do&nbsp;this.<br>
<br>
&nbsp;&nbsp;Bugs&nbsp;You're&nbsp;Watching<br>
<br>
&nbsp;&nbsp;&nbsp;Currently&nbsp;to&nbsp;receive&nbsp;a&nbsp;notification&nbsp;about&nbsp;a&nbsp;bug&nbsp;you&nbsp;need&nbsp;to&nbsp;have&nbsp;your<br>
&nbsp;&nbsp;&nbsp;name&nbsp;on&nbsp;it.&nbsp;&nbsp;This&nbsp;is&nbsp;suboptimal&nbsp;because&nbsp;you&nbsp;need&nbsp;to&nbsp;know&nbsp;about&nbsp;a&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;before&nbsp;you&nbsp;can&nbsp;receive&nbsp;notifications&nbsp;on&nbsp;it.&nbsp;&nbsp;Often&nbsp;you&nbsp;are&nbsp;interested<br>
&nbsp;&nbsp;&nbsp;in&nbsp;any&nbsp;bug&nbsp;with&nbsp;a&nbsp;field&nbsp;set&nbsp;to&nbsp;a&nbsp;specific&nbsp;value.&nbsp;&nbsp;For&nbsp;example,&nbsp;you<br>
&nbsp;&nbsp;&nbsp;might&nbsp;be&nbsp;interested&nbsp;in&nbsp;all&nbsp;bugs&nbsp;with&nbsp;a&nbsp;specific&nbsp;product,&nbsp;component&nbsp;or<br>
&nbsp;&nbsp;&nbsp;keyword.<br>
<br>
&nbsp;&nbsp;&nbsp;If&nbsp;someone&nbsp;could&nbsp;automatically&nbsp;receive&nbsp;notifications&nbsp;about&nbsp;these&nbsp;bugs,<br>
&nbsp;&nbsp;&nbsp;it&nbsp;would&nbsp;make&nbsp;everyone's&nbsp;lives&nbsp;easier.&nbsp;&nbsp;Currently&nbsp;the&nbsp;default&nbsp;assignee<br>
&nbsp;&nbsp;&nbsp;and&nbsp;QA&nbsp;contact&nbsp;for&nbsp;a&nbsp;component&nbsp;will&nbsp;automatically&nbsp;receive<br>
&nbsp;&nbsp;&nbsp;notifications&nbsp;for<br>
<br>
&nbsp;&nbsp;&nbsp;Question:&nbsp;&nbsp;This&nbsp;moves&nbsp;half&nbsp;way&nbsp;to&nbsp;a&nbsp;BCC.<br>
<br>
&nbsp;&nbsp;Bulk&nbsp;Changes<br>
<br>
&nbsp;&nbsp;&nbsp;A&nbsp;very&nbsp;useful&nbsp;feature&nbsp;of&nbsp;Bugzilla&nbsp;is&nbsp;the&nbsp;ability&nbsp;to&nbsp;perform&nbsp;an&nbsp;action<br>
&nbsp;&nbsp;&nbsp;on&nbsp;multiple&nbsp;bugs&nbsp;at&nbsp;once.&nbsp;&nbsp;However,&nbsp;this&nbsp;means&nbsp;that&nbsp;similar<br>
&nbsp;&nbsp;&nbsp;notifications&nbsp;are&nbsp;currently&nbsp;generated&nbsp;for&nbsp;each&nbsp;bug&nbsp;modified.<br>
<br>
&nbsp;&nbsp;&nbsp;This&nbsp;can&nbsp;result&nbsp;in&nbsp;a&nbsp;torrent&nbsp;of&nbsp;notifications&nbsp;that&nbsp;can&nbsp;annoy.<br>
<br>
&nbsp;&nbsp;&nbsp;Furthermore,&nbsp;since&nbsp;the&nbsp;bugs&nbsp;are&nbsp;all&nbsp;changed&nbsp;close&nbsp;to&nbsp;each&nbsp;other&nbsp;in<br>
&nbsp;&nbsp;&nbsp;time,&nbsp;it&nbsp;is&nbsp;easy&nbsp;for&nbsp;someone&nbsp;to&nbsp;mass&nbsp;delete&nbsp;all&nbsp;the&nbsp;notifications<br>
&nbsp;&nbsp;&nbsp;generated&nbsp;by&nbsp;a&nbsp;bulk&nbsp;change&nbsp;and&nbsp;miss&nbsp;an&nbsp;unrelated&nbsp;notification&nbsp;in&nbsp;the<br>
&nbsp;&nbsp;&nbsp;middle.<br>
<br>
&nbsp;&nbsp;&nbsp;These&nbsp;factors&nbsp;can&nbsp;lead&nbsp;to&nbsp;a&nbsp;tendency&nbsp;for&nbsp;people&nbsp;to&nbsp;delay&nbsp;bulk&nbsp;changes,<br>
&nbsp;&nbsp;&nbsp;or&nbsp;avoid&nbsp;them&nbsp;entirely.&nbsp;&nbsp;This&nbsp;is&nbsp;suboptimal.<br>
<br>
&nbsp;&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;better&nbsp;if&nbsp;a&nbsp;bulk&nbsp;change&nbsp;generated&nbsp;only&nbsp;one&nbsp;notification<br>
&nbsp;&nbsp;&nbsp;mail.&nbsp;&nbsp;This&nbsp;would&nbsp;vastly&nbsp;reduce&nbsp;the&nbsp;annoyance&nbsp;factor,&nbsp;and&nbsp;prevent<br>
&nbsp;&nbsp;&nbsp;accidental&nbsp;deletion&nbsp;of&nbsp;notifications.<br>
<br>
&nbsp;&nbsp;&nbsp;One&nbsp;problem&nbsp;with&nbsp;this&nbsp;change&nbsp;is&nbsp;that&nbsp;some&nbsp;people&nbsp;separate&nbsp;out<br>
&nbsp;&nbsp;&nbsp;notifications&nbsp;using&nbsp;filtering.&nbsp;&nbsp;This&nbsp;means&nbsp;that&nbsp;they&nbsp;would&nbsp;no&nbsp;longer<br>
&nbsp;&nbsp;&nbsp;be&nbsp;match&nbsp;parts&nbsp;of&nbsp;a&nbsp;bulk&nbsp;change&nbsp;under&nbsp;different&nbsp;filtering&nbsp;rules.<br>
<br>
&nbsp;&nbsp;&nbsp;One&nbsp;possibility&nbsp;to&nbsp;resolve&nbsp;this&nbsp;is&nbsp;to&nbsp;allow&nbsp;people&nbsp;to&nbsp;specify&nbsp;groups<br>
&nbsp;&nbsp;&nbsp;of&nbsp;bugs.&nbsp;&nbsp;All&nbsp;bugs&nbsp;within&nbsp;a&nbsp;group&nbsp;would&nbsp;go&nbsp;into&nbsp;the&nbsp;same<br>
&nbsp;&nbsp;&nbsp;notification.&nbsp;&nbsp;The&nbsp;filters&nbsp;could&nbsp;then&nbsp;distinguish&nbsp;the&nbsp;different&nbsp;bug<br>
&nbsp;&nbsp;&nbsp;groups.<br>
<br>
&nbsp;&nbsp;&nbsp;In&nbsp;any&nbsp;case,&nbsp;it&nbsp;is&nbsp;likely&nbsp;there&nbsp;would&nbsp;need&nbsp;to&nbsp;be&nbsp;a&nbsp;transition&nbsp;period<br>
&nbsp;&nbsp;&nbsp;to&nbsp;allow&nbsp;people&nbsp;to&nbsp;alter&nbsp;their&nbsp;filters.<br>
<br>
Nominations<br>
<br>
&nbsp;&nbsp;&nbsp;?<br>
<br>
Linking&nbsp;Bugzilla&nbsp;Installations<br>
<br>
&nbsp;&nbsp;&nbsp;The&nbsp;first&nbsp;example&nbsp;of&nbsp;linking&nbsp;Bugzilla&nbsp;installations&nbsp;together&nbsp;has&nbsp;is<br>
&nbsp;&nbsp;&nbsp;the&nbsp;introduction&nbsp;of&nbsp;bug&nbsp;moving&nbsp;in&nbsp;version&nbsp;2.12.&nbsp;&nbsp;However,&nbsp;it&nbsp;would&nbsp;be<br>
&nbsp;&nbsp;&nbsp;useful&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;link&nbsp;installations&nbsp;in&nbsp;more&nbsp;ways.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Dependencies&nbsp;and&nbsp;other&nbsp;relationships&nbsp;between&nbsp;bugs&nbsp;in&nbsp;other<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;installations.&nbsp;&nbsp;This&nbsp;is&nbsp;difficult&nbsp;because&nbsp;dependencies&nbsp;are<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;synchronised&nbsp;on&nbsp;both&nbsp;bugs,&nbsp;so&nbsp;the&nbsp;installation&nbsp;that&nbsp;changes<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;dependencies&nbsp;would&nbsp;need&nbsp;to&nbsp;communicate&nbsp;the&nbsp;new&nbsp;state&nbsp;to&nbsp;the&nbsp;other<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;installation.&nbsp;&nbsp;It&nbsp;would&nbsp;also&nbsp;mean&nbsp;that&nbsp;relationships&nbsp;and<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;notifications&nbsp;that&nbsp;refer&nbsp;to&nbsp;other&nbsp;bugs&nbsp;would&nbsp;need&nbsp;to&nbsp;communicate<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;with&nbsp;the&nbsp;other&nbsp;installation.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;References&nbsp;to&nbsp;bugs&nbsp;in&nbsp;other&nbsp;installations.&nbsp;&nbsp;Currently&nbsp;if&nbsp;you&nbsp;type<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;"bug&nbsp;XXX"&nbsp;or&nbsp;"bug&nbsp;#XXX"&nbsp;where&nbsp;XXX&nbsp;is&nbsp;a&nbsp;number,&nbsp;you&nbsp;get&nbsp;an<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;automatic&nbsp;hyperlink&nbsp;to&nbsp;that&nbsp;bug.&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;useful&nbsp;if&nbsp;you&nbsp;could<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;say&nbsp;"YYY&nbsp;bug&nbsp;#XXX"&nbsp;where&nbsp;YYY&nbsp;is&nbsp;the&nbsp;name&nbsp;of&nbsp;another&nbsp;installation.<br>
<br>
Retirement<br>
<br>
&nbsp;&nbsp;&nbsp;?<br>
<br>
Whiny&nbsp;Reports<br>
<br>
&nbsp;&nbsp;&nbsp;?<br>
<br>
&nbsp;&nbsp;Group&nbsp;Redesign<br>
<br>
&nbsp;&nbsp;&nbsp;?<br>
<br>
&nbsp;&nbsp;Hard&nbsp;Wrapping&nbsp;Comments<br>
<br>
&nbsp;&nbsp;&nbsp;Currently&nbsp;Bugzilla&nbsp;"hard&nbsp;wraps"&nbsp;its&nbsp;comments&nbsp;to&nbsp;a&nbsp;specific&nbsp;line&nbsp;size,<br>
&nbsp;&nbsp;&nbsp;similar&nbsp;to&nbsp;E-Mail.&nbsp;&nbsp;This&nbsp;has&nbsp;various&nbsp;problems:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;The&nbsp;way&nbsp;it&nbsp;currently&nbsp;works,&nbsp;wrapping&nbsp;is&nbsp;done&nbsp;in&nbsp;the&nbsp;browser&nbsp;at<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;submission&nbsp;time&nbsp;using&nbsp;a&nbsp;non-standard&nbsp;HTML&nbsp;extension&nbsp;not&nbsp;supported<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;by&nbsp;some&nbsp;(uncommon)&nbsp;browsers.&nbsp;&nbsp;These&nbsp;browsers&nbsp;generate&nbsp;comments<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;that&nbsp;scroll&nbsp;off&nbsp;the&nbsp;right&nbsp;side&nbsp;of&nbsp;the&nbsp;screen.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*&nbsp;Because&nbsp;comments&nbsp;are&nbsp;of&nbsp;fixed&nbsp;width,&nbsp;when&nbsp;you&nbsp;expand&nbsp;your&nbsp;browser<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;window,&nbsp;the&nbsp;comments&nbsp;do&nbsp;not&nbsp;expand&nbsp;to&nbsp;fit&nbsp;available&nbsp;space.<br>
<br>
&nbsp;&nbsp;&nbsp;It&nbsp;would&nbsp;be&nbsp;much&nbsp;better&nbsp;to&nbsp;move&nbsp;to&nbsp;a&nbsp;world&nbsp;of&nbsp;soft&nbsp;wrapping,&nbsp;where&nbsp;the<br>
&nbsp;&nbsp;&nbsp;browser&nbsp;wraps&nbsp;the&nbsp;text&nbsp;at&nbsp;display&nbsp;time,&nbsp;similar&nbsp;to&nbsp;a&nbsp;world&nbsp;processor.<br>
&nbsp;&nbsp;&nbsp;&nbsp;And&nbsp;as&nbsp;in&nbsp;a&nbsp;word&nbsp;processor,&nbsp;soft&nbsp;wrapping&nbsp;does&nbsp;not&nbsp;preclude&nbsp;the<br>
&nbsp;&nbsp;&nbsp;insertion&nbsp;of&nbsp;newlines.<br>
<br>
&nbsp;&nbsp;&nbsp;Hard&nbsp;wrapping&nbsp;is&nbsp;too&nbsp;entrenched&nbsp;into&nbsp;text&nbsp;E-Mail&nbsp;to&nbsp;fix,&nbsp;but&nbsp;we&nbsp;can<br>
&nbsp;&nbsp;&nbsp;fix&nbsp;Bugzilla&nbsp;without&nbsp;causing&nbsp;any&nbsp;problems.&nbsp;&nbsp;The&nbsp;old&nbsp;content&nbsp;will&nbsp;still<br>
&nbsp;&nbsp;&nbsp;be&nbsp;wrapped&nbsp;too&nbsp;early,&nbsp;but&nbsp;at&nbsp;least&nbsp;new&nbsp;content&nbsp;will&nbsp;work.<br>
&nbsp;&nbsp;&nbsp;</P
>
  </P
></DIV
><DIV
CLASS="CHAPTER"
><HR><H1
><A
NAME="VARIANTS"
>Chapter 7. Bugzilla Variants and Competitors</A
></H1
><P
>I created this section to answer questions about Bugzilla
    competitors and variants, then found a wonderful site which covers
    an awful lot of what I wanted to discuss.  Rather than quote it in
    its entirety, I'll simply refer you here: <A
HREF="http://linas.org/linux/pm.html"
TARGET="_top"
>http://linas.org/linux/pm.html</A
></P
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="RHBUGZILLA"
>7.1. Red Hat Bugzilla</A
></H1
><P
>      Red Hat Bugzilla is probably the most popular Bugzilla variant
      on the planet. One of the major benefits of Red Hat Bugzilla is
      the ability to work with Oracle, MySQL, and PostGreSQL databases
      serving as the back-end, instead of just MySQL.  Dave Lawrence
      has worked very hard to keep Red Hat Bugzilla up-to-date, and
      many people prefer the snappier-looking page layout of Red Hat
      Bugzilla to the default Mozilla-standard formatting.
    </P
><P
>URL: <A
HREF="http://bugzilla.redhat.com/bugzilla/"
TARGET="_top"
>http://bugzilla.redhat.com/bugzilla/</A
></P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="VARIANT_FENRIS"
>7.2. Loki Bugzilla (Fenris)</A
></H1
><P
>Fenris can be found at <A
HREF="http://fenris.lokigames.com/"
TARGET="_top"
>http://fenris.lokigames.com</A
>.  It is a fork from Bugzilla.</P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="VARIANT_ISSUEZILLA"
>7.3. Issuezilla</A
></H1
><P
>Issuezilla is another fork from Bugzilla, and seems nearly
      as popular as the Red Hat Bugzilla fork.  Some Issuezilla team
      members are regular contributors to the Bugzilla mailing
      list/newsgroup.  Issuezilla is not the primary focus of
      bug-tracking at tigris.org, however.  Their Java-based
      bug-tracker, <A
HREF="#VARIANT_SCARAB"
>Scarab, a newfangled Java-based issue tracker</A
>, is under heavy development
      and looks promising!</P
><P
>URL:  <A
HREF="http://issuezilla.tigris.org/servlets/ProjectHome"
TARGET="_top"
>http://issuezilla.tigris.org/servlets/ProjectHome</A
></P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="VARIANT_SCARAB"
>7.4. Scarab</A
></H1
><P
>Scarab is a promising new bug-tracking system built using
      Java Serlet technology.  As of this writing, no source code has
      been released as a package, but you can obtain the code from
      CVS.
    </P
><P
>URL: <A
HREF="http://scarab.tigris.org/"
TARGET="_top"
>http://scarab.tigris.org</A
></P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="VARIANT_PERFORCE"
>7.5. Perforce SCM</A
></H1
><P
>Although Perforce isn't really a bug tracker, it can be used
      as such through the <SPAN
CLASS="QUOTE"
>"jobs"</SPAN
> functionality.</P
><P
><A
HREF="http://www.perforce.com/perforce/technotes/note052.html"
TARGET="_top"
>http://www.perforce.com/perforce/technotes/note052.html</A
>http://www.perforce.com/perforce/technotes/note052.html</P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="VARIANT_SOURCEFORGE"
>7.6. SourceForge</A
></H1
><P
>SourceForge is more of a way of coordinating geographically
      distributed free software and open source projects over the
      Internet than strictly a bug tracker, but if you're hunting for
      bug-tracking for your open project, it may be just what the
      software engineer ordered!</P
><P
>URL: <A
HREF="http://www.sourceforge.net"
TARGET="_top"
>http://www.sourceforge.net</A
></P
></DIV
></DIV
><DIV
CLASS="APPENDIX"
><HR><H1
><A
NAME="FAQ"
>Appendix A. The Bugzilla FAQ</A
></H1
><DIV
CLASS="QANDASET"
><DL
><DT
>1. <A
HREF="#FAQ_GENERAL"
>General Questions</A
></DT
><DD
><DL
><DT
>A.1.1. <A
HREF="#AEN1713"
>	    Where can I find information about Bugzilla?</A
></DT
><DT
>A.1.2. <A
HREF="#AEN1719"
>	    What license is Bugzilla distributed under?
	  </A
></DT
><DT
>A.1.3. <A
HREF="#AEN1725"
>	    How do I get commercial support for Bugzilla?
	  </A
></DT
><DT
>A.1.4. <A
HREF="#AEN1732"
>	    What major companies or projects are currently using Bugzilla
	    for bug-tracking?
	  </A
></DT
><DT
>A.1.5. <A
HREF="#AEN1757"
>	    Who maintains Bugzilla?
	  </A
></DT
><DT
>A.1.6. <A
HREF="#AEN1763"
>	    How does Bugzilla stack up against other bug-tracking databases?
	  </A
></DT
><DT
>A.1.7. <A
HREF="#AEN1770"
>	    How do I change my user name in Bugzilla?
	  </A
></DT
><DT
>A.1.8. <A
HREF="#AEN1775"
>	    Why doesn't Bugzilla offer this or that feature or compatability
	    with this other tracking software?
	  </A
></DT
><DT
>A.1.9. <A
HREF="#AEN1782"
>	    Why MySQL?  I'm interested in seeing Bugzilla run on
	    Oracle/Sybase/Msql/PostgreSQL/MSSQL?
	  </A
></DT
><DT
>A.1.10. <A
HREF="#AEN1800"
>	    Why do the scripts say "/usr/bonsaitools/bin/perl" instead of
	    "/usr/bin/perl" or something else?
	  </A
></DT
></DL
></DD
><DT
>2. <A
HREF="#FAQ_REDHAT"
>Red Hat Bugzilla</A
></DT
><DD
><DL
><DT
>A.2.1. <A
HREF="#AEN1817"
>	    What about Red Hat Bugzilla?
	  </A
></DT
><DT
>A.2.2. <A
HREF="#AEN1825"
>	    What are the primary benefits of Red Hat Bugzilla?
	  </A
></DT
><DT
>A.2.3. <A
HREF="#AEN1853"
>	    What's the current status of Red Hat Bugzilla?
	  </A
></DT
></DL
></DD
><DT
>3. <A
HREF="#FAQ_LOKI"
>Loki Bugzilla (AKA Fenris)</A
></DT
><DD
><DL
><DT
>A.3.1. <A
HREF="#AEN1866"
>	    What is Loki Bugzilla (Fenris)?
	  </A
></DT
></DL
></DD
><DT
>4. <A
HREF="#FAQ_PHB"
>Pointy-Haired-Boss Questions</A
></DT
><DD
><DL
><DT
>A.4.1. <A
HREF="#AEN1877"
>	    Is Bugzilla web-based or do you have to have specific software or
	    specific operating system on your machine?
	  </A
></DT
><DT
>A.4.2. <A
HREF="#AEN1882"
>	    Has anyone you know of already done any Bugzilla integration with
	    Perforce (SCM software)?
	  </A
></DT
><DT
>A.4.3. <A
HREF="#AEN1887"
>	    Does Bugzilla allow the user to track multiple projects?
	  </A
></DT
><DT
>A.4.4. <A
HREF="#AEN1892"
>	    If I am on many projects, and search for all bugs assigned to me, will
	    Bugzilla list them for me and allow me to sort by project, severity etc?
	  </A
></DT
><DT
>A.4.5. <A
HREF="#AEN1897"
>	    Does Bugzilla allow attachments (text, screenshots, urls etc)? If yes,
	    are there any that are NOT allowed?
	  </A
></DT
><DT
>A.4.6. <A
HREF="#AEN1902"
>	    Does Bugzilla allow us to define our own priorities and levels? Do we
	    have complete freedom to change the labels of fields and format of them, and
	    the choice of acceptable values?
	  </A
></DT
><DT
>A.4.7. <A
HREF="#AEN1909"
>	    The index.html page doesn't show the footer.  It's really annoying to have
	    to go to the querypage just to check my "my bugs" link.  How do I get a footer
	    on static HTML pages?
	  </A
></DT
><DT
>A.4.8. <A
HREF="#AEN1931"
>	    Does Bugzilla provide any reporting features, metrics, graphs, etc? You
	    know, the type of stuff that management likes to see. :)
	  </A
></DT
><DT
>A.4.9. <A
HREF="#AEN1939"
>	    Is there email notification and if so, what do you see when you get an
	    email? Do you see bug number and title or is it only the number?
	  </A
></DT
><DT
>A.4.10. <A
HREF="#AEN1944"
>	    Can email notification be set up to send to multiple
	    people, some on the To List, CC List, BCC List etc?
	  </A
></DT
><DT
>A.4.11. <A
HREF="#AEN1949"
>	    If there is email notification, do users have to have any particular
	    type of email application?
	  </A
></DT
><DT
>A.4.12. <A
HREF="#AEN1956"
>	     If I just wanted to track certain bugs, as they go through life, can I
	    set it up to alert me via email whenever that bug changes, whether it be
	    owner, status or description etc.?
	  </A
></DT
><DT
>A.4.13. <A
HREF="#AEN1961"
>	    Does Bugzilla allow data to be imported and exported? If I had outsiders
	    write up a bug report using a MS Word bug template, could that template be
	    imported into "matching" fields? If I wanted to take the results of a query
	    and export that data to MS Excel, could I do that?
	  </A
></DT
><DT
>A.4.14. <A
HREF="#AEN1969"
>	    Has anyone converted Bugzilla to another language to be used in other
	    countries? Is it localizable?
	  </A
></DT
><DT
>A.4.15. <A
HREF="#AEN1974"
>	    Can a user create and save reports? Can they do this in Word format?
	    Excel format?
	  </A
></DT
><DT
>A.4.16. <A
HREF="#AEN1979"
>	    Can a user re-run a report with a new project, same query?
	  </A
></DT
><DT
>A.4.17. <A
HREF="#AEN1984"
>	    Can a user modify an existing report and then save it into another name?
	  </A
></DT
><DT
>A.4.18. <A
HREF="#AEN1989"
>	    Does Bugzilla have the ability to search by word, phrase, compound
	    search?
	  </A
></DT
><DT
>A.4.19. <A
HREF="#AEN1994"
>	    Can the admin person establish separate group and individual user
	    privileges?
	  </A
></DT
><DT
>A.4.20. <A
HREF="#AEN1999"
>	     Does Bugzilla provide record locking when there is simultaneous access
	    to the same bug? Does the second person get a notice that the bug is in use
	    or how are they notified?
	  </A
></DT
><DT
>A.4.21. <A
HREF="#AEN2004"
>	    Are there any backup features provided?
	  </A
></DT
><DT
>A.4.22. <A
HREF="#AEN2010"
>	    Can users be on the system while a backup is in progress?
	  </A
></DT
><DT
>A.4.23. <A
HREF="#AEN2015"
>	    What type of human resources are needed to be on staff to install and
	    maintain Bugzilla? Specifically, what type of skills does the person need to
	    have? I need to find out if we were to go with Bugzilla, what types of
	    individuals would we need to hire and how much would that cost vs buying an
	    "Out-of-the-Box" solution.
	  </A
></DT
><DT
>A.4.24. <A
HREF="#AEN2022"
>	    What time frame are we looking at if we decide to hire people to install
	    and maintain the Bugzilla? Is this something that takes hours or weeks to
	    install and a couple of hours per week to maintain and customize or is this
	    a multi-week install process, plus a full time job for 1 person, 2 people,
	    etc?
	  </A
></DT
><DT
>A.4.25. <A
HREF="#AEN2027"
>	    Is there any licensing fee or other fees for using Bugzilla? Any
	    out-of-pocket cost other than the bodies needed as identified above?
	  </A
></DT
></DL
></DD
><DT
>5. <A
HREF="#FAQ_INSTALL"
>Bugzilla Installation</A
></DT
><DD
><DL
><DT
>A.5.1. <A
HREF="#AEN2034"
>	    How do I download and install Bugzilla?
	  </A
></DT
><DT
>A.5.2. <A
HREF="#AEN2040"
>	    How do I install Bugzilla on Windows NT?
	  </A
></DT
><DT
>A.5.3. <A
HREF="#AEN2045"
>	    Is there an easy way to change the Bugzilla cookie name?
	  </A
></DT
></DL
></DD
><DT
>6. <A
HREF="#FAQ_SECURITY"
>Bugzilla Security</A
></DT
><DD
><DL
><DT
>A.6.1. <A
HREF="#AEN2052"
>	    How do I completely disable MySQL security if it's giving me problems
	    (I've followed the instructions in the installation section of this guide!)?
	  </A
></DT
><DT
>A.6.2. <A
HREF="#AEN2058"
>	    Are there any security problems with Bugzilla?
	  </A
></DT
><DT
>A.6.3. <A
HREF="#AEN2063"
>	    I've implemented the security fixes mentioned in Chris Yeh's security
	    advisory of 5/10/2000 advising not to run MySQL as root, and am running into
	    problems with MySQL no longer working correctly.
	  </A
></DT
></DL
></DD
><DT
>7. <A
HREF="#FAQ_EMAIL"
>Bugzilla Email</A
></DT
><DD
><DL
><DT
>A.7.1. <A
HREF="#AEN2070"
>	    I have a user who doesn't want to receive any more email from Bugzilla.
	    How do I stop it entirely for this user?
	  </A
></DT
><DT
>A.7.2. <A
HREF="#AEN2075"
>	    I'm evaluating/testing Bugzilla, and don't want it to send email to
	    anyone but me. How do I do it?
	  </A
></DT
><DT
>A.7.3. <A
HREF="#AEN2080"
>	    I want whineatnews.pl to whine at something more, or other than, only new
	    bugs. How do I do it?
	  </A
></DT
><DT
>A.7.4. <A
HREF="#AEN2086"
>	    I don't like/want to use Procmail to hand mail off to bug_email.pl.
	    What alternatives do I have?
	  </A
></DT
><DT
>A.7.5. <A
HREF="#AEN2093"
>	    How do I set up the email interface to submit/change bugs via email?
	  </A
></DT
><DT
>A.7.6. <A
HREF="#AEN2098"
>	    Email takes FOREVER to reach me from bugzilla -- it's extremely slow.
	    What gives?
	  </A
></DT
><DT
>A.7.7. <A
HREF="#AEN2105"
>	     How come email never reaches me from bugzilla changes?
	  </A
></DT
></DL
></DD
><DT
>8. <A
HREF="#FAQ_DB"
>Bugzilla Database</A
></DT
><DD
><DL
><DT
>A.8.1. <A
HREF="#AEN2113"
>	    I've heard Bugzilla can be used with Oracle?
	  </A
></DT
><DT
>A.8.2. <A
HREF="#AEN2118"
>	    Bugs are missing from queries, but exist in the database (and I can pull
	    them up by specifying the bug ID). What's wrong?
	  </A
></DT
><DT
>A.8.3. <A
HREF="#AEN2123"
>	    I think my database might be corrupted, or contain invalid entries. What
	    do I do?
	  </A
></DT
><DT
>A.8.4. <A
HREF="#AEN2131"
>	    I want to manually edit some entries in my database. How?
	  </A
></DT
><DT
>A.8.5. <A
HREF="#AEN2136"
>	    I try to add myself as a user, but Bugzilla always tells me my password is wrong.
	  </A
></DT
><DT
>A.8.6. <A
HREF="#AEN2141"
>	    I think I've set up MySQL permissions correctly, but bugzilla still can't
	    connect.
	  </A
></DT
><DT
>A.8.7. <A
HREF="#AEN2146"
>	    How do I synchronize bug information among multiple different Bugzilla
	    databases?
	  </A
></DT
><DT
>A.8.8. <A
HREF="#AEN2153"
>	    Why do I get bizarre errors when trying to submit data, particularly problems
	    with "groupset"?
	  </A
></DT
><DT
>A.8.9. <A
HREF="#AEN2158"
>	    How come even after I delete bugs, the long descriptions show up?
	  </A
></DT
></DL
></DD
><DT
>9. <A
HREF="#FAQ_NT"
>Bugzilla and Win32</A
></DT
><DD
><DL
><DT
>A.9.1. <A
HREF="#AEN2168"
>	    What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)?
	  </A
></DT
><DT
>A.9.2. <A
HREF="#AEN2173"
>	    Is there a "Bundle::Bugzilla" equivalent for Win32?
	  </A
></DT
><DT
>A.9.3. <A
HREF="#AEN2178"
>	    CGI's are failing with a "something.cgi is not a valid Windows NT
	    application" error. Why?
	  </A
></DT
><DT
>A.9.4. <A
HREF="#AEN2186"
>	    Can I have some general instructions on how to make Bugzilla on Win32 work?
	  </A
></DT
><DT
>A.9.5. <A
HREF="#AEN2192"
>	    I'm having trouble with the perl modules for NT not being able to talk to
	    to the database.
	  </A
></DT
></DL
></DD
><DT
>10. <A
HREF="#FAQ_USE"
>Bugzilla Usage</A
></DT
><DD
><DL
><DT
>A.10.1. <A
HREF="#AEN2213"
>	    The query page is very confusing.  Isn't there a simpler way to query?
	  </A
></DT
><DT
>A.10.2. <A
HREF="#AEN2219"
>	    I'm confused by the behavior of the "accept" button in the Show Bug form.
	    Why doesn't it assign the bug to me when I accept it?
	  </A
></DT
><DT
>A.10.3. <A
HREF="#AEN2229"
>	    I can't upload anything into the database via the "Create Attachment"
	    link.  What am I doing wrong?
	  </A
></DT
><DT
>A.10.4. <A
HREF="#AEN2234"
>	    Email submissions to Bugzilla that have attachments end up asking me to
	    save it as a "cgi" file.
	  </A
></DT
><DT
>A.10.5. <A
HREF="#AEN2239"
>	    How do I change a keyword in Bugzilla, once some bugs are using it?
	  </A
></DT
></DL
></DD
><DT
>11. <A
HREF="#FAQ_HACKING"
>Bugzilla Hacking</A
></DT
><DD
><DL
><DT
>A.11.1. <A
HREF="#AEN2246"
>	    What bugs are in Bugzilla right now?
	  </A
></DT
><DT
>A.11.2. <A
HREF="#AEN2255"
>	    How can I change the default priority to a null value?  For instance, have the default
	    priority be "---" instead of "P2"?
	  </A
></DT
><DT
>A.11.3. <A
HREF="#AEN2261"
>	    What's the best way to submit patches?  What guidelines should I follow?
	  </A
></DT
></DL
></DD
></DL
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_GENERAL"
></A
>1. General Questions</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1713"
></A
><B
>A.1.1. </B
>	    Where can I find information about Bugzilla?</P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    You can stay up-to-date with the latest Bugzilla
	    information at <A
HREF="http://www.mozilla.org/projects/bugzilla/"
TARGET="_top"
>	    http://www.mozilla.org/projects/bugzilla/</A
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1719"
></A
><B
>A.1.2. </B
>	    What license is Bugzilla distributed under?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Bugzilla is covered by the Mozilla Public License.
	    See details at <A
HREF="http://www.mozilla.org/MPL/"
TARGET="_top"
>	    http://www.mozilla.org/MPL/</A
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1725"
></A
><B
>A.1.3. </B
>	    How do I get commercial support for Bugzilla?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    <A
HREF="http://www.collab.net/"
TARGET="_top"
>www.collab.net</A
> offers
	    Bugzilla as part of their standard offering to large projects.
	    They do have some minimum fees that are pretty hefty, and generally
	    aren't interested in small projects.
	  </P
><P
>	    There are several experienced
	    Bugzilla hackers on the mailing list/newsgroup who are willing
	    to whore themselves out for generous compensation.
	    Try sending a message to the mailing list asking for a volunteer.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1732"
></A
><B
>A.1.4. </B
>	    What major companies or projects are currently using Bugzilla
	    for bug-tracking?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    There are <EM
>dozens</EM
> of major comapanies with public
	    Bugzilla sites to track bugs in their products.  A few include:
	    <P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>Netscape/AOL</TD
></TR
><TR
><TD
>Mozilla.org</TD
></TR
><TR
><TD
>AtHome Corporation</TD
></TR
><TR
><TD
>Red Hat Software</TD
></TR
><TR
><TD
>Loki Entertainment Software</TD
></TR
><TR
><TD
>SuSe Corp</TD
></TR
><TR
><TD
>The Horde Project</TD
></TR
><TR
><TD
>The Eazel Project</TD
></TR
><TR
><TD
>AbiSource</TD
></TR
><TR
><TD
>Real Time Enterprises, Inc</TD
></TR
><TR
><TD
>Eggheads.org</TD
></TR
><TR
><TD
>Strata Software</TD
></TR
><TR
><TD
>RockLinux</TD
></TR
><TR
><TD
>Creative Labs (makers of SoundBlaster)</TD
></TR
><TR
><TD
>The Apache Foundation</TD
></TR
><TR
><TD
>The Gnome Foundation</TD
></TR
><TR
><TD
>Linux-Mandrake</TD
></TR
></TBODY
></TABLE
><P
></P
>
	  </P
><P
>	    Suffice to say, there are more than enough huge projects using Bugzilla
	    that we can safely say it's extremely popular.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1757"
></A
><B
>A.1.5. </B
>	    Who maintains Bugzilla?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Bugzilla maintenance has been in a state of flux recently.
	    Please check <A
HREF="http://www.mozilla.org/projects/bugzilla/"
TARGET="_top"
>the Bugzilla Project Page for the latest details. </A
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1763"
></A
><B
>A.1.6. </B
>	    How does Bugzilla stack up against other bug-tracking databases?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    A year has gone by, and I <EM
>still</EM
> can't
	    find any head-to-head comparisons of Bugzilla against
	    other defect-tracking software.  However, from my personal
	    experience with other bug-trackers, Bugzilla offers
	    superior performance on commodity hardware, better price
	    (free!), more developer- friendly features (such as stored
	    queries, email integration, and platform independence),
	    improved scalability, open source code, greater
	    flexibility, and superior ease-of-use.
	  </P
><P
>	    If you happen to be a commercial bug-tracker vendor, please
	    step forward with a rebuttal so I can include it in the
	    FAQ.  We're not in pursuit of Bugzilla ueber alles; we
	    simply love having a powerful, open-source tool to get our
	    jobs done.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1770"
></A
><B
>A.1.7. </B
>	    How do I change my user name in Bugzilla?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    You can't.  However, the administrative account can, by simply opening
	    your user account in editusers.cgi and changing the login name.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1775"
></A
><B
>A.1.8. </B
>	    Why doesn't Bugzilla offer this or that feature or compatability
	    with this other tracking software?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    It may be that the support has not been built yet, or that you
	    have not yet found it.  Bugzilla is making tremendous strides in
	    usability, customizability, scalability, and user interface.  It
	    is widely considered the most complete and popular open-source
	    bug-tracking software in existence.
	  </P
><P
>	    That doesn't mean it can't use improvement!
	    You can help the project along by either hacking a patch yourself
	    that supports the functionality you require, or else submitting a
	    "Request for Enhancement" (RFE) using the bug submission interface
	    at <A
HREF="http://bugzilla.mozilla.org/"
TARGET="_top"
>bugzilla.mozilla.org</A
>.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1782"
></A
><B
>A.1.9. </B
>	    Why MySQL?  I'm interested in seeing Bugzilla run on
	    Oracle/Sybase/Msql/PostgreSQL/MSSQL?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>Terry Weissman answers,
	  <A
NAME="AEN1786"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>	      You're not the only one. But <EM
>I</EM
> am not very interested. I'm not
	      a real SQL or database person. I just wanted to make a useful tool,
	      and build it on top of free software. So, I picked MySQL, and
	      learned SQL by staring at the MySQL manual and some code lying
	      around here, and
	      wrote Bugzilla. I didn't know that Enum's were non-standard SQL.
	      I'm not sure if I would have cared, but I didn't even know. So, to
	      me, things are "portable" because it uses MySQL, and MySQL is
	      portable enough. I fully understand (now) that people want to be
	      portable to other databases, but that's never been a real concern
	      of mine.
	    </P
></BLOCKQUOTE
>
	  </P
><P
>	    Things aren't quite that grim these days, however.  Terry pretty much
	    sums up much of the thinking many of us have for Bugzilla, but there
	    is light on the horizon for database-independence!  Here are some options:
	  </P
><P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>	      <EM
><A
HREF="http://bugzilla.redhat.com/"
TARGET="_top"
>Red Hat Bugzilla</A
></EM
>:
	      Runs a modified Bugzilla 2.8 atop an Oracle database.
	    </TD
></TR
><TR
><TD
>	      <EM
><A
HREF="http://sourceforge.net/projects/interzilla"
TARGET="_top"
>Interzilla</A
></EM
>:
	      A project to run Bugzilla on Interbase.  No code released yet, however.
	    </TD
></TR
><TR
><TD
>	      <EM
>Bugzilla 3.0</EM
>: One of the primary stated goals
	      is multiple database support.
	    </TD
></TR
></TBODY
></TABLE
><P
></P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1800"
></A
><B
>A.1.10. </B
>	    Why do the scripts say "/usr/bonsaitools/bin/perl" instead of
	    "/usr/bin/perl" or something else?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	     Mozilla.org uses /usr/bonsaitools/bin/perl. The prime rule in making
	    submissions is "don't break bugzilla.mozilla.org". If it breaks it, your
	    patch will be reverted faster than you can do a diff.
	  </P
><P
>	    Here's Terry Weissman's comment, for some historical context:
	    <A
NAME="AEN1805"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>		[This was] purely my own convention. I wanted a place to put a version of
		Perl and other tools that was strictly under my control for the
		various webtools, and not subject to anyone else. Edit it to point
		to whatever you like.
	      </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  We always recommend that, if possible, you keep the path
		  as /usr/bonsaitools/bin/perl, and simply add a /usr/bonsaitools
		  and /usr/bonsaitools/bin directory, then symlink your version
		  of perl to /usr/bonsaitools/bin/perl.  This will make upgrading
		  your Bugzilla much easier in the future.
		</P
><P
>		  Obviously, if you do not have root access to your Bugzilla
		  box, our suggestion is irrelevant.
		</P
></TD
></TR
></TABLE
></DIV
></BLOCKQUOTE
>
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_REDHAT"
></A
>2. Red Hat Bugzilla</H3
><P
>	<DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    <EM
>This section is no longer up-to-date.</EM
>
	    Please see the section on "Red Hat Bugzilla" under "Variants" in The Bugzilla Guide.
	  </P
></TD
></TR
></TABLE
></DIV
>
      </P
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1817"
></A
><B
>A.2.1. </B
>	    What about Red Hat Bugzilla?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Red Hat Bugzilla is arguably more user-friendly, customizable, and scalable
	    than stock Bugzilla. Check it out at
	    http://bugzilla.redhat.com and the sources at ftp://people.redhat.com/dkl/.
	    They've set their Bugzilla up to work with Oracle out of the box.
	    Note that Redhat Bugzilla is based upon the 2.8 Bugzilla tree;
	    Bugzilla has made some tremendous advances since the 2.8 release.
	    Why not download both Bugzillas to check out the differences for
	    yourself?
	  </P
><P
>	    Dave Lawrence, the original Red Hat Bugzilla maintainer, mentions:
	    <A
NAME="AEN1822"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>		Somebody needs to take the ball and run with it.  I'm the only
		maintainer and am very pressed for time.
	      </P
></BLOCKQUOTE
>
	    If you, or someone you know, has the time and expertise to do the integration
	    work so main-tree Bugzilla 2.12 and higher integrates the Red
	    Hat Bugzilla Oracle modifications, please donate your
	    time to supporting the Bugzilla project.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1825"
></A
><B
>A.2.2. </B
>	    What are the primary benefits of Red Hat Bugzilla?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    <EM
>Dave Lawrence</EM
>:
	    <A
NAME="AEN1830"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>		For the record, we are not using any template type implementation for
		the cosmetic changes maded to Bugzilla.  It is just alot of html changes
		in the code itself.  I admit I may have gotten a little carried away with it
		but the corporate types asked for a more standardized interface to match up
		with other projects relating to Red Hat web sites.  A lot of other web based
		internal tools I am working on also look like Bugzilla.
	      </P
><P
>		I do want to land the changes that I have made to Bugzilla but I may
		have to back out a good deal and make a different version of Red Hat's
		Bugzilla for checking in to CVS. Especially the cosmetic changes because it
		seems they may not fit the general public.  I will do that as soon as I can.
		I also still do my regular QA responsibilities along with Bugzilla so time
		is difficult sometimes to come by.
	      </P
><P
>		There are also a good deal of other changes that were requested by
		management for things like support contracts and different permission
		groups for making bugs private. Here is a short list of the major
		changes that have been made:
	      </P
><P
></P
><OL
TYPE="1"
><LI
><P
>		    No enum types. All old enum types are now separate smaller tables.
		  </P
></LI
><LI
><P
>		    No bit wise operations. Not all databases support this so they were
		    changed to a more generic way of doing this task
		  </P
></LI
><LI
><P
>		    Bug reports can only be altered by the reporter, assignee, or a
		    privileged bugzilla user. The rest of the world can see the bug but in
		    a non-changeable format (unless the bug has been marked private).  They
		    can however add comments, add and remove themselves from the CC list
		  </P
></LI
><LI
><P
>		    Different group scheme. Each group has an id number related to it.
		    There is a user_group table which contains userid to groupid mappings
		    to determine which groups each user belongs to.  Additionally there is
		    a bug_group table that has bugid to groupid mappings to show which
		    groups can see a particular bug. If there are no entries for a bug in
		    this table then the bug is public.
		  </P
></LI
><LI
><P
>		    Product groups. product_table created to only allow certain products to
		    be visible for certain groups in both bug entry and query. This was
		    particulary helpful for support contracts.
		  </P
></LI
><LI
><P
>		    Of course many (too many) changes to Bugzilla code itself to allow use
		    with Oracle and still allow operation with Mysql if so desired.
		    Currently if you use Mysql it is set to use Mysql's old permission
		    scheme to keep breakage to a minimum. Hopefully one day this will
		    standardize on one style which may of course be something completely
		    different.
		  </P
></LI
><LI
><P
>		    Uses Text::Template perl module for rendering of the dynamic HTML pages
		    such as enter_bug.cgi, query.cgi, bug_form.pl, and for the header and
		    footer parts of the page. This allows the html to be separate from the
		    perl code for customizing the look and feel of the page to one's
		    preference.
		  </P
></LI
><LI
><P
>		    There are many other smaller changes. There is also a port to Oracle
		    that I have been working on as time permits but is not completely
		    finished but somewhat usable. I will merge it into our standard code
		    base when it becomes production quality. Unfortunately there will have
		    to be some conditionals in the code to make it work with other than
		    Oracle due to some differences between Oracle and Mysql.
		  </P
></LI
></OL
><P
>		Both the Mysql and Oracle versions of our current code base are
		available from ftp://people.redhat.com/dkl. If Terry/Tara wants I can submit
		patch files for all of the changes I have made and he can determine what is
		suitable for addition to the main bugzilla cade base. But for me to commit
		changes to the actual CVS I will need to back out alot of things that are
		not suitable for the rest of the Bugzilla community. I am open to
		suggestions.
	      </P
></BLOCKQUOTE
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1853"
></A
><B
>A.2.3. </B
>	    What's the current status of Red Hat Bugzilla?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		This information is somewhat dated; I last updated it
		7 June 2000.  Please see the "Variants" section of "The Bugzilla Guide"
		for more up-to-date information regarding Red Hat Bugzilla.
	      </P
></TD
></TR
></TABLE
></DIV
>
	    <EM
>Dave Lawrence</EM
>:
	    <A
NAME="AEN1860"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>		     I suppose the current thread warrants an update on the status of
		Oracle and bugzilla ;) We have now been running Bugzilla 2.8 on
		Oracle for the last two days in our production environment. I
		tried to do as much testing as possible with it before going live
		which is some of the reason for the long delay. I did not get
		enough feedback as I would have liked from internal developers to
		help weed out any bugs still left so I said "Fine, i will take it
		live and then I will get the feedback I want :)" So it is now
		starting to stabilize and it running quite well after working
		feverishly the last two days fixing problems as soon as they came
		in from the outside world. The current branch in cvs is up2date if
		anyone would like to grab it and try it out. The oracle _setup.pl
		is broken right now due to some last minute changes but I will
		update that soon. Therefore you would probably need to create the
		database tables the old fashioned way using the supplied sql
		creation scripts located in the ./oracle directory. We have heavy
		optimizations in the database it self thanks to the in-house DBA
		here at Red Hat so it is running quite fast. The database itself
		is located on a dual PII450 with 1GB ram and 14 high voltage
		differential raided scsi drives. The tables and indexes are
		partitioned in 4 chuncks across the raided drive which is nice
		because when ever you need to do a full table scan, it is actually
		starting in 4 different locations on 4 different drives
		simultaneously. And the indexes of course are on separate drives
		from the data so that speeds things up tremendously. When  I can
		find the time I will document all that we have done to get this
		thing going to help others that may need it.
	      </P
><P
>		As Matt has mentioned it is still using out-dated code and with a
		little help I would like to bring everything up to date for
		eventual  incorporation with the main cvs tree. Due to other
		duties I have with the company any help with this wiould be
		appreciated. What we are using  now is what I call a best first
		effort. It definitely can be improved on and may even need
		complete rewrites in a lot of areas. A lot of changes may have to
		be made in the way Bugzilla does things currently  to make this
		transition to a more generic database interface.  Fortunately when
		making the Oracle changes I made sure I didn't do  anything that I
		would consider Oracle specific and could not be easily done with
		other databases. Alot of the sql statements need to be broken up
		into smaller utilities that themselves would need to make
		decisions on what database they are using but the majority of the
		code can be made database neutral.
	      </P
></BLOCKQUOTE
>
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_LOKI"
></A
>3. Loki Bugzilla (AKA Fenris)</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1866"
></A
><B
>A.3.1. </B
>	    What is Loki Bugzilla (Fenris)?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Loki Games has a customized version of Bugzilla available at
	    <A
HREF="http://fenris.lokigames.com/"
TARGET="_top"
>http://fenris.lokigames.com</A
>.  There are some advantages to using Fenris, chief being separation of comments based upon user privacy level, data hiding, forced login for any data retrieval, and some additional fields.  Loki has mainted their code, originally a fork from the Bugzilla 2.8 code base, and it is quite a bit different than stock Bugzilla at this point.  I recommend you stick with official Bugzilla version 2.14 rather than using a fork, but it's up to you.
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_PHB"
></A
>4. Pointy-Haired-Boss Questions</H3
><P
>	<DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	    The title of this section doesn't mean you're a PHB -- it just means
	    you probably HAVE a PHB who wants to know this :)
	  </P
></TD
></TR
></TABLE
></DIV
>
      </P
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1877"
></A
><B
>A.4.1. </B
>	    Is Bugzilla web-based or do you have to have specific software or
	    specific operating system on your machine?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    It is web and e-mail based.  You can edit bugs by sending specially
	    formatted email to a properly configured Bugzilla, or control via the web.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1882"
></A
><B
>A.4.2. </B
>	    Has anyone you know of already done any Bugzilla integration with
	    Perforce (SCM software)?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes!  You can find more information elsewhere in "The Bugzilla
	    Guide" in the "Integration with Third-Party Products" section.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1887"
></A
><B
>A.4.3. </B
>	    Does Bugzilla allow the user to track multiple projects?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Absolutely!  You can track up to a "soft-limit" of around
	    64 individual "Products", that can each be composed of as
	    many "Components" as you want.  Check the Administration
	    section of the Bugzilla Guide for more information regarding
	    setting up Products and Components.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1892"
></A
><B
>A.4.4. </B
>	    If I am on many projects, and search for all bugs assigned to me, will
	    Bugzilla list them for me and allow me to sort by project, severity etc?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1897"
></A
><B
>A.4.5. </B
>	    Does Bugzilla allow attachments (text, screenshots, urls etc)? If yes,
	    are there any that are NOT allowed?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.  There are many specific MIME-types that are pre-defined by Bugzilla,
	    but you may specify any arbitrary MIME-type you need when you
	    upload the file.  Since all attachments are stored in the database,
	    however, I recommend storing large binary attachments elsewhere
	    in the web server's file system and providing a hyperlink
	    as a comment, or in the provided "URL" field in the bug report.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1902"
></A
><B
>A.4.6. </B
>	    Does Bugzilla allow us to define our own priorities and levels? Do we
	    have complete freedom to change the labels of fields and format of them, and
	    the choice of acceptable values?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.  However, modifying some fields, notably those related to bug
	    progression states, also require adjusting the program logic to
	    compensate for the change.
	  </P
><P
>	    There is no GUI for adding fields to Bugzilla at this
	    time.  You can follow development of this feature at
	    <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=91037"
TARGET="_top"
>http://bugzilla.mozilla.org/show_bug.cgi?id=91037</A
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1909"
></A
><B
>A.4.7. </B
>	    The index.html page doesn't show the footer.  It's really annoying to have
	    to go to the querypage just to check my "my bugs" link.  How do I get a footer
	    on static HTML pages?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>            It's possible to get the footer on the static index page using
            Server Side Includes (SSI).  The trick to doing this is making
            sure that your web server is set up to allow SSI and specifically,
            the #exec directive.  You should also rename <TT
CLASS="FILENAME"
>index.html</TT
>
            to <TT
CLASS="FILENAME"
>index.shtml</TT
>.
          </P
><P
>            After you've done all that, you can add the following line to
            <TT
CLASS="FILENAME"
>index.shtml</TT
>:
<TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>&#60;!--#exec cmd="/usr/bin/perl -e &#38;quot;require 'CGI.pl'; PutFooter();&#38;quot;" --&#62;</PRE
></FONT
></TD
></TR
></TABLE
>
          </P
><P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>              This line will be replaced with the actual HTML for the footer
              when the page is requested, so you should put this line where you
              want the footer to appear.
            </P
></TD
></TR
></TABLE
></DIV
></P
><P
>            Because this method depends on being able to use a #exec directive,
            and most ISP's will not allow that, there is an alternative method.
            You could have a small script (such as <TT
CLASS="FILENAME"
>api.cgi</TT
>)
            that basically looks like:
<TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>#!/usr/bonsaitools/bin/perl -w

require 'globals.pl';

if ($::FORM{sub} eq 'PutFooter') {
    PutFooter();
} else {
    die 'api.cgi was incorrectly called';
}</PRE
></FONT
></TD
></TR
></TABLE
>
            and then put this line in <TT
CLASS="FILENAME"
>index.shtml</TT
>.
<TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>&#60;!--#include virtual="api.cgi?sub=PutFooter"--&#62;</PRE
></FONT
></TD
></TR
></TABLE
>
          </P
><P
> <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>              This still requires being able to use Server Side Includes, if
              this simply will not work for you, see <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=80183"
TARGET="_top"
>bug 80183</A
>
              for a third option.
            </P
></TD
></TR
></TABLE
></DIV
></P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1931"
></A
><B
>A.4.8. </B
>	    Does Bugzilla provide any reporting features, metrics, graphs, etc? You
	    know, the type of stuff that management likes to see. :)
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.  Look at <A
HREF="http://bugzilla.mozilla.org/reports.cgi"
TARGET="_top"
>	    http://bugzilla.mozilla.org/reports.cgi</A
> for basic reporting
	    facilities.
	  </P
><P
>	    For more advanced reporting, I recommend hooking up a professional
	    reporting package, such as Crystal Reports, and use ODBC to access
	    the MySQL database.  You can do a lot through the Query page of
	    Bugzilla as well, but right now Advanced Reporting is much
	    better accomplished through third-party utilities that can
	    interface with the database directly.
	  </P
><P
>	    Advanced Reporting is a Bugzilla 3.X proposed feature.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1939"
></A
><B
>A.4.9. </B
>	    Is there email notification and if so, what do you see when you get an
	    email? Do you see bug number and title or is it only the number?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Email notification is user-configurable.  The bug id and Topic
	    of the bug report accompany each email notification, along with
	    a list of the changes made.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1944"
></A
><B
>A.4.10. </B
>	    Can email notification be set up to send to multiple
	    people, some on the To List, CC List, BCC List etc?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1949"
></A
><B
>A.4.11. </B
>	    If there is email notification, do users have to have any particular
	    type of email application?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Bugzilla email is sent in plain text, the most compatible mail format
	    on the planet.
	    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		If you decide to use the bugzilla_email integration features
		to allow Bugzilla to record responses to mail with the associated bug,
		you may need to caution your users to set their mailer to "respond
		to messages in the format in which they were sent".  For security reasons
		Bugzilla ignores HTML tags in comments, and if a user sends HTML-based
		email into Bugzilla the resulting comment looks downright awful.
	      </P
></TD
></TR
></TABLE
></DIV
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1956"
></A
><B
>A.4.12. </B
>	     If I just wanted to track certain bugs, as they go through life, can I
	    set it up to alert me via email whenever that bug changes, whether it be
	    owner, status or description etc.?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.  Place yourself in the "cc" field of the bug you wish to monitor.
	    Then change your "Notify me of changes to" field in the Email Settings
	    tab of the User Preferences screen in Bugzilla to the "Only those
	    bugs which I am listed on the CC line" option.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1961"
></A
><B
>A.4.13. </B
>	    Does Bugzilla allow data to be imported and exported? If I had outsiders
	    write up a bug report using a MS Word bug template, could that template be
	    imported into "matching" fields? If I wanted to take the results of a query
	    and export that data to MS Excel, could I do that?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Mozilla allows data export through a custom DTD in XML format.
	    It does not, however, export to specific formats other than the
	    XML Mozilla DTD.  Importing the data into Excel or any other application
	    is left as an exercise for the reader.
	  </P
><P
>	    If you create import filters to other applications from Mozilla's XML,
	    please submit your modifications for inclusion in future Bugzilla
	    distributions.
	  </P
><P
>	    As for data import, any application can send data to Bugzilla through
	    the HTTP protocol, or through Mozilla's XML API.  However, it seems
	    kind of silly to put another front-end in front of Bugzilla;
	    it makes more sense to create a simplified bug submission form in
	    HTML.  You can find an excellent example at
	    <A
HREF="http://www.mozilla.org/quality/help/bugzilla-helper.html"
TARGET="_top"
>	    http://www.mozilla.org/quality/help/bugzilla-helper.html</A
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1969"
></A
><B
>A.4.14. </B
>	    Has anyone converted Bugzilla to another language to be used in other
	    countries? Is it localizable?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Currently, no.  Internationalization support for Perl did not
	    exist in a robust fashion until the recent release of version 5.6.0;
	    Bugzilla is, and likely will remain (until 3.X) completely
	    non-localized.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1974"
></A
><B
>A.4.15. </B
>	    Can a user create and save reports? Can they do this in Word format?
	    Excel format?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.  No.  No.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1979"
></A
><B
>A.4.16. </B
>	    Can a user re-run a report with a new project, same query?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1984"
></A
><B
>A.4.17. </B
>	    Can a user modify an existing report and then save it into another name?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    You can save an unlimited number of queries in Bugzilla.  You are free
	    to modify them and rename them to your heart's desire.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1989"
></A
><B
>A.4.18. </B
>	    Does Bugzilla have the ability to search by word, phrase, compound
	    search?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    You have no idea.  Bugzilla's query interface, particularly with the
	    advanced Boolean operators, is incredibly versatile.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1994"
></A
><B
>A.4.19. </B
>	    Can the admin person establish separate group and individual user
	    privileges?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN1999"
></A
><B
>A.4.20. </B
>	     Does Bugzilla provide record locking when there is simultaneous access
	    to the same bug? Does the second person get a notice that the bug is in use
	    or how are they notified?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Bugzilla does not lock records.  It provides mid-air collision detection,
	    and offers the offending user a choice of options to deal with the conflict.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2004"
></A
><B
>A.4.21. </B
>	    Are there any backup features provided?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    MySQL, the database back-end for Bugzilla, allows hot-backup of data.
	    You can find strategies for dealing with backup considerations
	    at <A
HREF="http://www.mysql.com/doc/B/a/Backup.html"
TARGET="_top"
>	    http://www.mysql.com/doc/B/a/Backup.html</A
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2010"
></A
><B
>A.4.22. </B
>	    Can users be on the system while a backup is in progress?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yes.  However, commits to the database must wait
	    until the tables are unlocked.  Bugzilla databases are typically
	    very small, and backups routinely take less than a minute.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2015"
></A
><B
>A.4.23. </B
>	    What type of human resources are needed to be on staff to install and
	    maintain Bugzilla? Specifically, what type of skills does the person need to
	    have? I need to find out if we were to go with Bugzilla, what types of
	    individuals would we need to hire and how much would that cost vs buying an
	    "Out-of-the-Box" solution.
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    If Bugzilla is set up correctly from the start, continuing maintenance needs
	    are minimal and can be completed by unskilled labor.  Things like rotate
	    backup tapes and check log files for the word "error".
	  </P
><P
>	    Commercial Bug-tracking software typically costs somewhere upwards
	    of $20,000 or more for 5-10 floating licenses.  Bugzilla consultation
	    is available from skilled members of the newsgroup.
	  </P
><P
>	    As an example, as of this writing I typically charge
	     $115 for the first hour, and $89 each hour thereafter
	    for consulting work.  It takes me three to five hours to make Bugzilla
	    happy on a Development installation of Linux-Mandrake.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2022"
></A
><B
>A.4.24. </B
>	    What time frame are we looking at if we decide to hire people to install
	    and maintain the Bugzilla? Is this something that takes hours or weeks to
	    install and a couple of hours per week to maintain and customize or is this
	    a multi-week install process, plus a full time job for 1 person, 2 people,
	    etc?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    It all depends on your level of commitment.  Someone with much Bugzilla
	    experience can get you up and running in less than a day, and
	    your Bugzilla install can run untended for years.  If your
	    Bugzilla strategy is critical to your business workflow, hire somebody
	    with reasonable UNIX or Perl skills to handle your process management and
	    bug-tracking maintenance &#38; customization.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2027"
></A
><B
>A.4.25. </B
>	    Is there any licensing fee or other fees for using Bugzilla? Any
	    out-of-pocket cost other than the bodies needed as identified above?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    No.  MySQL asks, if you find their product valuable, that you purchase
	    a support contract from them that suits your needs.
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_INSTALL"
></A
>5. Bugzilla Installation</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2034"
></A
><B
>A.5.1. </B
>	    How do I download and install Bugzilla?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Check <A
HREF="http://www.mozilla.org/projects/bugzilla/"
TARGET="_top"
>	    http://www.mozilla.org/projects/bugzilla/</A
> for details.
	    Once you download it, untar it, read the Bugzilla Guide.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2040"
></A
><B
>A.5.2. </B
>	    How do I install Bugzilla on Windows NT?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Installation on Windows NT has its own section in
	    "The Bugzilla Guide".
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2045"
></A
><B
>A.5.3. </B
>	    Is there an easy way to change the Bugzilla cookie name?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    At present, no.
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_SECURITY"
></A
>6. Bugzilla Security</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2052"
></A
><B
>A.6.1. </B
>	    How do I completely disable MySQL security if it's giving me problems
	    (I've followed the instructions in the installation section of this guide!)?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Run mysql like this: "mysqld --skip-grant-tables".  Please remember <EM
>this
	    makes mysql as secure as taping a $100 to the floor of a football stadium
	    bathroom for safekeeping.</EM
>  Please read the Security section of the
	    Administration chapter of "The Bugzilla Guide" before proceeding.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2058"
></A
><B
>A.6.2. </B
>	    Are there any security problems with Bugzilla?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    The Bugzilla code has not undergone a complete security audit.
	    It is recommended that you closely examine permissions on your Bugzilla
	    installation, and follow the recommended security guidelines found
	    in The Bugzilla Guide.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2063"
></A
><B
>A.6.3. </B
>	    I've implemented the security fixes mentioned in Chris Yeh's security
	    advisory of 5/10/2000 advising not to run MySQL as root, and am running into
	    problems with MySQL no longer working correctly.
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    This is a common problem, related to running out of file descriptors.
	    Simply add "ulimit -n unlimited" to the script which starts
	    mysqld.
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_EMAIL"
></A
>7. Bugzilla Email</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2070"
></A
><B
>A.7.1. </B
>	    I have a user who doesn't want to receive any more email from Bugzilla.
	    How do I stop it entirely for this user?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    With the email changes to 2.12, the user should be able to set
	    this in user email preferences.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2075"
></A
><B
>A.7.2. </B
>	    I'm evaluating/testing Bugzilla, and don't want it to send email to
	    anyone but me. How do I do it?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Edit the param for the mail text. Replace "To:" with "X-Real-To:",
	    replace "Cc:" with "X-Real-CC:", and add a "To: (myemailaddress)".
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2080"
></A
><B
>A.7.3. </B
>	    I want whineatnews.pl to whine at something more, or other than, only new
	    bugs. How do I do it?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Try Klaas Freitag's excellent patch for "whineatassigned" functionality.
	    You can find it at<A
HREF=" http://bugzilla.mozilla.org/show_bug.cgi?id=6679"
TARGET="_top"
>	      http://bugzilla.mozilla.org/show_bug.cgi?id=6679</A
>. This
	    patch is against an older version of Bugzilla, so you must apply
	    the diffs manually.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2086"
></A
><B
>A.7.4. </B
>	    I don't like/want to use Procmail to hand mail off to bug_email.pl.
	    What alternatives do I have?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    You can call bug_email.pl directly from your aliases file, with
	    an entry like this:
	    <A
NAME="AEN2090"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>		bugzilla-daemon: "|/usr/local/bin/bugzilla/contrib/bug_email.pl"
	      </P
></BLOCKQUOTE
>
	    However, this is fairly nasty and subject to problems; you also
	    need to set up your smrsh (sendmail restricted shell) to allow
	    it.  In a pinch, though, it can work.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2093"
></A
><B
>A.7.5. </B
>	    How do I set up the email interface to submit/change bugs via email?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    You can find an updated README.mailif file in the contrib/ directory
	    of your Bugzilla distribution that walks you through the setup.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2098"
></A
><B
>A.7.6. </B
>	    Email takes FOREVER to reach me from bugzilla -- it's extremely slow.
	    What gives?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    If you are using an alternate Mail Transport Agent (MTA other than
	    sendmail), make sure the options given in the "processmail" script for all
	    instances of "sendmail" are correct for your MTA.
	  </P
><P
>	    If you are using Sendmail, try enabling "sendmailnow" in editparams.cgi.
            If you are using Postfix, you will also need to enable <SPAN
CLASS="QUOTE"
>"sendmailnow"</SPAN
>.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2105"
></A
><B
>A.7.7. </B
>	     How come email never reaches me from bugzilla changes?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Double-check that you have not turned off email in your user preferences.
	    Confirm that Bugzilla is able to send email by visiting the "Log In"
	    link of your Bugzilla installation and clicking the "Email me a password"
	    button after entering your email address.
	  </P
><P
>	    If you never receive mail from Bugzilla, chances you do not have
	    sendmail in "/usr/lib/sendmail".  Ensure sendmail lives in, or is symlinked
	    to, "/usr/lib/sendmail".
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_DB"
></A
>8. Bugzilla Database</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2113"
></A
><B
>A.8.1. </B
>	    I've heard Bugzilla can be used with Oracle?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Red Hat Bugzilla, mentioned above, works with Oracle.  The current version
	    from Mozilla.org does not have this capability.  Unfortunately, though
	    you will sacrifice a lot of the really great features available in
	    Bugzilla 2.10 and 2.12 if you go with the 2.8-based Redhat version.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2118"
></A
><B
>A.8.2. </B
>	    Bugs are missing from queries, but exist in the database (and I can pull
	    them up by specifying the bug ID). What's wrong?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	     You've almost certainly enabled the "shadow database", but for some
	    reason it hasn't been updated for all your bugs. This is the database
	    against which queries are run, so that really complex or slow queries won't
	    lock up portions of the database for other users. You can turn off the
	    shadow database in editparams.cgi. If you wish to continue using the shadow
	    database, then as your "bugs" user run "./syncshadowdb -syncall" from the
	    command line in the bugzilla installation directory to recreate your shadow
	    database. After it finishes, be sure to check the params and make sure that
	    "queryagainstshadowdb" is still turned on. The syncshadowdb program turns it
	    off if it was on, and is supposed to turn it back on when completed; that
	    way, if it crashes in the middle of recreating the database, it will stay
	    off forever until someone turns it back on by hand. Apparently, it doesn't
	    always do that yet.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2123"
></A
><B
>A.8.3. </B
>	    I think my database might be corrupted, or contain invalid entries. What
	    do I do?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Run the <SPAN
CLASS="QUOTE"
>"sanity check"</SPAN
> utility
	    (<TT
CLASS="FILENAME"
>./sanitycheck.cgi</TT
> in the
	    Bugzilla_home directory) from your web browser to see! If
	    it finishes without errors, you're
	    <EM
>probably</EM
> OK.  If it doesn't come back
	    OK (i.e. any red letters), there are certain things
	    Bugzilla can recover from and certain things it can't.  If
	    it can't auto-recover, I hope you're familiar with
	    mysqladmin commands or have installed another way to
	    manage your database.  Sanity Check, although it is a good
	    basic check on your database integrity, by no means is a
	    substitute for competent database administration and
	    avoiding deletion of data.  It is not exhaustive, and was
	    created to do a basic check for the most common problems
	    in Bugzilla databases.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2131"
></A
><B
>A.8.4. </B
>	    I want to manually edit some entries in my database. How?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	     There is no facility in Bugzilla itself to do this. It's also generally
	    not a smart thing to do if you don't know exactly what you're doing.
	    However, if you understand SQL you can use the mysqladmin utility to
	    manually insert, delete, and modify table information. Personally, I
	    use "phpMyAdmin". You have to compile a PHP module with MySQL
	    support to make it work, but it's very clean and easy to use.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2136"
></A
><B
>A.8.5. </B
>	    I try to add myself as a user, but Bugzilla always tells me my password is wrong.
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally disabled
	    the "crypt()" function.  This prevented MySQL from storing encrypted passwords.
	    Upgrade to the "3.23 stable" version of MySQL and you should be good to go.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2141"
></A
><B
>A.8.6. </B
>	    I think I've set up MySQL permissions correctly, but bugzilla still can't
	    connect.
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Try running MySQL from its binary: "mysqld --skip-grant-tables". This
	    will allow you to completely rule out grant tables as the cause of your
	    frustration. However, I do not recommend you run it this way on a regular
	    basis, unless you really want your web site defaced and your machine
	    cracked.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2146"
></A
><B
>A.8.7. </B
>	    How do I synchronize bug information among multiple different Bugzilla
	    databases?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Well, you can synchronize or you can move bugs.  Synchronization will
	    only work one way -- you can create a read-only copy of the database
	    at one site, and have it regularly updated at intervals from the main
	    database.
	  </P
><P
>	    MySQL has some synchronization features builtin to the latest releases.
	    It would be great if someone looked into the possibilities there
	    and provided a report to the newsgroup on how to effectively
	    synchronize two Bugzilla installations.
	  </P
><P
>	    If you simply need to transfer bugs from one Bugzilla to another,
	    checkout the "move.pl" script in the Bugzilla distribution.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2153"
></A
><B
>A.8.8. </B
>	    Why do I get bizarre errors when trying to submit data, particularly problems
	    with "groupset"?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    If you're sure your MySQL parameters are correct, you might want turn
	    "strictvaluechecks" OFF in editparams.cgi.  If you have "usebugsentry" set
	    "On", you also cannot submit a bug as readable by more than one group with
	    "strictvaluechecks" ON.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2158"
></A
><B
>A.8.9. </B
>	    How come even after I delete bugs, the long descriptions show up?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    This should only happen with Bugzilla 2.14 if you are
	    using the <SPAN
CLASS="QUOTE"
>"shadow database"</SPAN
> feature, and your
	    shadow database is out of sync.  Try running
	    <TT
CLASS="FILENAME"
>syncshadowdb</TT
>
	    <TT
CLASS="OPTION"
>-syncall</TT
> to make sure your shadow
	    database is in synch with your primary database.
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_NT"
></A
>9. Bugzilla and Win32</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2168"
></A
><B
>A.9.1. </B
>	    What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Remove Windows. Install Linux. Install Bugzilla.
	    The boss will never know the difference.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2173"
></A
><B
>A.9.2. </B
>	    Is there a "Bundle::Bugzilla" equivalent for Win32?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Not currently.  Bundle::Bugzilla enormously simplifies Bugzilla
	    installation on UNIX systems.  If someone can volunteer to
	    create a suitable PPM bundle for Win32, it would be appreciated.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2178"
></A
><B
>A.9.3. </B
>	    CGI's are failing with a "something.cgi is not a valid Windows NT
	    application" error. Why?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Depending on what Web server you are using, you will have to configure
	    the Web server to treat *.cgi files as CGI scripts. In IIS, you do this by
	    adding *.cgi to the App Mappings with the &#60;path&#62;\perl.exe %s %s as the
	    executable.
	  </P
><P
>	    Microsoft has some advice on this matter, as well:
	    <A
NAME="AEN2183"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>		"Set application mappings. In the ISM, map the extension for the script
		file(s) to the executable for the script interpreter. For example, you might
		map the extension .py to Python.exe, the executable for the Python script
		interpreter. Note For the ActiveState Perl script interpreter, the extension
		.pl is associated with PerlIS.dll by default. If you want to change the
		association of .pl to perl.exe, you need to change the application mapping.
		In the mapping, you must add two percent (%) characters to the end of the
		pathname for perl.exe, as shown in this example: c:\perl\bin\perl.exe %s %s"
	      </P
></BLOCKQUOTE
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2186"
></A
><B
>A.9.4. </B
>	    Can I have some general instructions on how to make Bugzilla on Win32 work?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    The following couple entries are deprecated in favor of the Windows installation
	    instructions available in the "Administration" portion of "The Bugzilla Guide".
	    However, they are provided here for historical interest and insight.
	    <P
CLASS="LITERALLAYOUT"
>&nbsp;&nbsp;1.&nbsp;#!C:/perl/bin/perl&nbsp;had&nbsp;to&nbsp;be&nbsp;added&nbsp;to&nbsp;every&nbsp;perl&nbsp;file.<br>
&nbsp;&nbsp;2.&nbsp;Converted&nbsp;to&nbsp;Net::SMTP&nbsp;to&nbsp;handle&nbsp;mail&nbsp;messages&nbsp;instead&nbsp;of<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;/usr/bin/sendmail.<br>
&nbsp;&nbsp;3.&nbsp;The&nbsp;crypt&nbsp;function&nbsp;isn't&nbsp;available&nbsp;on&nbsp;Windows&nbsp;NT&nbsp;(at&nbsp;least&nbsp;none&nbsp;that&nbsp;I<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;am&nbsp;aware),&nbsp;so&nbsp;I&nbsp;made&nbsp;encrypted&nbsp;passwords&nbsp;=&nbsp;plaintext&nbsp;passwords.<br>
&nbsp;&nbsp;4.&nbsp;The&nbsp;system&nbsp;call&nbsp;to&nbsp;diff&nbsp;had&nbsp;to&nbsp;be&nbsp;changed&nbsp;to&nbsp;the&nbsp;Cygwin&nbsp;diff.<br>
&nbsp;&nbsp;5.&nbsp;This&nbsp;was&nbsp;just&nbsp;to&nbsp;get&nbsp;a&nbsp;demo&nbsp;running&nbsp;under&nbsp;NT,&nbsp;it&nbsp;seems&nbsp;to&nbsp;be&nbsp;working<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;good,&nbsp;and&nbsp;I&nbsp;have&nbsp;inserted&nbsp;almost&nbsp;100&nbsp;bugs&nbsp;from&nbsp;another&nbsp;bug&nbsp;tracking<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;system.&nbsp;Since&nbsp;this&nbsp;work&nbsp;was&nbsp;done&nbsp;just&nbsp;to&nbsp;get&nbsp;an&nbsp;in-house&nbsp;demo,&nbsp;I&nbsp;am&nbsp;NOT<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;planning&nbsp;on&nbsp;making&nbsp;a&nbsp;patch&nbsp;for&nbsp;submission&nbsp;to&nbsp;Bugzilla.&nbsp;If&nbsp;you&nbsp;would<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;like&nbsp;a&nbsp;zip&nbsp;file,&nbsp;let&nbsp;me&nbsp;know.<br>
<br>
Q:&nbsp;Hmm,&nbsp;couldn't&nbsp;figure&nbsp;it&nbsp;out&nbsp;from&nbsp;the&nbsp;general&nbsp;instructions&nbsp;above.&nbsp;&nbsp;How<br>
about&nbsp;step-by-step?<br>
A:&nbsp;Sure!&nbsp;Here&nbsp;ya&nbsp;go!<br>
<br>
&nbsp;&nbsp;1.&nbsp;Install&nbsp;IIS&nbsp;4.0&nbsp;from&nbsp;the&nbsp;NT&nbsp;Option&nbsp;Pack&nbsp;#4.<br>
&nbsp;&nbsp;2.&nbsp;Download&nbsp;and&nbsp;install&nbsp;Active&nbsp;Perl.<br>
&nbsp;&nbsp;3.&nbsp;Install&nbsp;the&nbsp;Windows&nbsp;GNU&nbsp;tools&nbsp;from&nbsp;Cygwin.&nbsp;Make&nbsp;sure&nbsp;to&nbsp;add&nbsp;the&nbsp;bin<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;directory&nbsp;to&nbsp;your&nbsp;system&nbsp;path.&nbsp;(Everyone&nbsp;should&nbsp;have&nbsp;these,&nbsp;whether<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;they&nbsp;decide&nbsp;to&nbsp;use&nbsp;Bugzilla&nbsp;or&nbsp;not.&nbsp;:-)&nbsp;)<br>
&nbsp;&nbsp;4.&nbsp;Download&nbsp;relevant&nbsp;packages&nbsp;from&nbsp;ActiveState&nbsp;at<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;http://www.activestate.com/packages/zips/.&nbsp;+&nbsp;DBD-Mysql.zip<br>
&nbsp;&nbsp;5.&nbsp;Extract&nbsp;each&nbsp;zip&nbsp;file&nbsp;with&nbsp;WinZip,&nbsp;and&nbsp;install&nbsp;each&nbsp;ppd&nbsp;file&nbsp;using&nbsp;the<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;notation:&nbsp;ppm&nbsp;install&nbsp;&#60;module&#62;.ppd<br>
&nbsp;&nbsp;6.&nbsp;Install&nbsp;Mysql.&nbsp;&nbsp;*Note:&nbsp;If&nbsp;you&nbsp;move&nbsp;the&nbsp;default&nbsp;install&nbsp;from&nbsp;c:\mysql,<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;you&nbsp;must&nbsp;add&nbsp;the&nbsp;appropriate&nbsp;startup&nbsp;parameters&nbsp;to&nbsp;the&nbsp;NT&nbsp;service.&nbsp;(ex.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;-b&nbsp;e:\\programs\\mysql)<br>
&nbsp;&nbsp;7.&nbsp;Download&nbsp;any&nbsp;Mysql&nbsp;client.&nbsp;http://www.mysql.com/download_win.html<br>
&nbsp;&nbsp;8.&nbsp;Setup&nbsp;MySql.&nbsp;(These&nbsp;are&nbsp;the&nbsp;commands&nbsp;that&nbsp;I&nbsp;used.)<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;I.&nbsp;Cleanup&nbsp;default&nbsp;database&nbsp;settings.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C:\mysql\bin\mysql&nbsp;-u&nbsp;root&nbsp;mysql<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;DELETE&nbsp;FROM&nbsp;user&nbsp;WHERE&nbsp;Host='localhost'&nbsp;AND&nbsp;User='';<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;quit<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C:\mysql\bin\mysqladmin&nbsp;reload<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;II.&nbsp;Set&nbsp;password&nbsp;for&nbsp;root.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C:\mysql\bin\mysql&nbsp;-u&nbsp;root&nbsp;mysql<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;UPDATE&nbsp;user&nbsp;SET&nbsp;Password=PASSWORD('new_password')<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;WHERE&nbsp;user='root';<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;FLUSH&nbsp;PRIVILEGES;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;quit<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C:\mysql\bin\mysqladmin&nbsp;-u&nbsp;root&nbsp;reload<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;III.&nbsp;Create&nbsp;bugs&nbsp;user.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C:\mysql\bin\mysql&nbsp;-u&nbsp;root&nbsp;-p<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;insert&nbsp;into&nbsp;user&nbsp;(host,user,password)<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;values('localhost','bugs','');<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;quit<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C:\mysql\bin\mysqladmin&nbsp;-u&nbsp;root&nbsp;reload<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IV.&nbsp;Create&nbsp;the&nbsp;bugs&nbsp;database.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C:\mysql\bin\mysql&nbsp;-u&nbsp;root&nbsp;-p<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;create&nbsp;database&nbsp;bugs;<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;V.&nbsp;Give&nbsp;the&nbsp;bugs&nbsp;user&nbsp;access&nbsp;to&nbsp;the&nbsp;bugs&nbsp;database.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;insert&nbsp;into&nbsp;db<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(host,db,user,select_priv,insert_priv,update_priv,delete_priv,create_priv,drop_priv)<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;values('localhost','bugs','bugs','Y','Y','Y','Y','Y','N')<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mysql&#62;&nbsp;quit<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C:\mysql\bin\mysqladmin&nbsp;-u&nbsp;root&nbsp;reload<br>
&nbsp;&nbsp;9.&nbsp;Run&nbsp;the&nbsp;table&nbsp;scripts&nbsp;to&nbsp;setup&nbsp;the&nbsp;bugs&nbsp;database.<br>
&nbsp;10.&nbsp;Change&nbsp;CGI.pm&nbsp;to&nbsp;use&nbsp;the&nbsp;following&nbsp;regular&nbsp;expression&nbsp;because&nbsp;of<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;differing&nbsp;backslashes&nbsp;in&nbsp;NT&nbsp;versus&nbsp;UNIX.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o&nbsp;$0&nbsp;=~&nbsp;m:[^\\]*$:;<br>
&nbsp;11.&nbsp;Had&nbsp;to&nbsp;make&nbsp;the&nbsp;crypt&nbsp;password&nbsp;=&nbsp;plain&nbsp;text&nbsp;password&nbsp;in&nbsp;the&nbsp;database.<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(Thanks&nbsp;to&nbsp;Andrew&nbsp;Lahser"&nbsp;&#60;andrew_lahser@merck.com&#62;"&nbsp;on&nbsp;this&nbsp;one.)&nbsp;The<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;files&nbsp;that&nbsp;I&nbsp;changed&nbsp;were:<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o&nbsp;globals.pl<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o&nbsp;CGI.pl<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o&nbsp;alternately,&nbsp;you&nbsp;can&nbsp;try&nbsp;commenting&nbsp;all&nbsp;references&nbsp;to&nbsp;'crypt'<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;string&nbsp;and&nbsp;replace&nbsp;them&nbsp;with&nbsp;similar&nbsp;lines&nbsp;but&nbsp;without&nbsp;encrypt()<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;or&nbsp;crypr()&nbsp;functions&nbsp;insida&nbsp;all&nbsp;files.<br>
&nbsp;12.&nbsp;Replaced&nbsp;sendmail&nbsp;with&nbsp;Windmail.&nbsp;Basically,&nbsp;you&nbsp;have&nbsp;to&nbsp;come&nbsp;up&nbsp;with&nbsp;a<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;sendmail&nbsp;substitute&nbsp;for&nbsp;NT.&nbsp;Someone&nbsp;said&nbsp;that&nbsp;they&nbsp;used&nbsp;a&nbsp;Perl&nbsp;module<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(Net::SMTP),&nbsp;but&nbsp;I&nbsp;was&nbsp;trying&nbsp;to&nbsp;save&nbsp;time&nbsp;and&nbsp;do&nbsp;as&nbsp;little&nbsp;Perl&nbsp;coding<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;as&nbsp;possible.<br>
&nbsp;13.&nbsp;Added&nbsp;"perl"&nbsp;to&nbsp;the&nbsp;beginning&nbsp;of&nbsp;all&nbsp;Perl&nbsp;system&nbsp;calls&nbsp;that&nbsp;use&nbsp;a&nbsp;perl<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;script&nbsp;as&nbsp;an&nbsp;argument&nbsp;and&nbsp;renamed&nbsp;processmail&nbsp;to&nbsp;processmail.pl.<br>
&nbsp;14.&nbsp;In&nbsp;processmail.pl,&nbsp;I&nbsp;added&nbsp;binmode(HANDLE)&nbsp;before&nbsp;all&nbsp;read()&nbsp;calls.&nbsp;I'm<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;not&nbsp;sure&nbsp;about&nbsp;this&nbsp;one,&nbsp;but&nbsp;the&nbsp;read()&nbsp;under&nbsp;NT&nbsp;wasn't&nbsp;counting&nbsp;the<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;EOLs&nbsp;without&nbsp;the&nbsp;binary&nbsp;read."<br>
	&nbsp;&nbsp;&nbsp;&nbsp;</P
>
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2192"
></A
><B
>A.9.5. </B
>	    I'm having trouble with the perl modules for NT not being able to talk to
	    to the database.
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Your modules may be outdated or inaccurate. Try:
	    <P
></P
><OL
TYPE="1"
><LI
><P
>		  Hitting http://www.activestate.com/ActivePerl
		</P
></LI
><LI
><P
>		  Download ActivePerl
		</P
></LI
><LI
><P
>		  Go to your prompt
		</P
></LI
><LI
><P
>		  Type 'ppm'
		</P
></LI
><LI
><P
>		  <TT
CLASS="PROMPT"
>PPM&#62;</TT
> <B
CLASS="COMMAND"
>install DBI DBD-mysql GD</B
>
		</P
></LI
></OL
>
	    I reckon TimeDate and Data::Dumper come with the activeperl. You can check
	    the ActiveState site for packages for installation through PPM.
	    <A
HREF=" http://www.activestate.com/Packages/"
TARGET="_top"
>	      http://www.activestate.com/Packages/</A
>
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_USE"
></A
>10. Bugzilla Usage</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2213"
></A
><B
>A.10.1. </B
>	    The query page is very confusing.  Isn't there a simpler way to query?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    We are developing in that direction.  You can follow progress on this
	    at <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=16775"
TARGET="_top"
>	      http://bugzilla.mozilla.org/show_bug.cgi?id=16775</A
>.  Some functionality
	    is available in Bugzilla 2.12, and is available as "quicksearch.html"
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2219"
></A
><B
>A.10.2. </B
>	    I'm confused by the behavior of the "accept" button in the Show Bug form.
	    Why doesn't it assign the bug to me when I accept it?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    The current behavior is acceptable to bugzilla.mozilla.org and most
	    users.  I personally don't like it.  You have your choice of patches
	    to change this behavior, however.
	    <P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><A
HREF="http://bugzilla.mozilla.org/showattachment.cgi?attach_id=8029"
TARGET="_top"
>		Add a "and accept bug" radio button</A
></TD
></TR
><TR
><TD
><A
HREF="http://bugzilla.mozilla.org/showattachment.cgi?attach_id=8153"
TARGET="_top"
>		"Accept" button automatically assigns to you</A
></TD
></TR
></TBODY
></TABLE
><P
></P
>
	    Note that these patches are somewhat dated.  You will need to do the find
	    and replace manually to apply them.  They are very small, though.  It is easy.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2229"
></A
><B
>A.10.3. </B
>	    I can't upload anything into the database via the "Create Attachment"
	    link.  What am I doing wrong?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    The most likely cause is a very old browser or a browser that is
	    incompatible with file upload via POST.  Download the latest Netscape,
	    Microsoft, or Mozilla browser to handle uploads correctly.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2234"
></A
><B
>A.10.4. </B
>	    Email submissions to Bugzilla that have attachments end up asking me to
	    save it as a "cgi" file.
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Yup.  Just rename it once you download it, or save it under a different
	    filename.  This will not be fixed anytime too soon, because it would
	    cripple some other functionality.
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2239"
></A
><B
>A.10.5. </B
>	    How do I change a keyword in Bugzilla, once some bugs are using it?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    In the Bugzilla administrator UI, edit the keyword and it will let you
	    replace the old keyword name with a new one.  This will cause a problem
	    with the keyword cache.  Run sanitycheck.cgi to fix it.
	  </P
></DIV
></DIV
></DIV
><DIV
CLASS="QANDADIV"
><H3
><A
NAME="FAQ_HACKING"
></A
>11. Bugzilla Hacking</H3
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2246"
></A
><B
>A.11.1. </B
>	    What bugs are in Bugzilla right now?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    Try <A
HREF="http://bugzilla.mozilla.org/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&product=Bugzilla"
TARGET="_top"
>	    this link</A
> to view current bugs or requests for
	    enhancement for Bugzilla.
	  </P
><P
>	    You can view bugs marked for 2.16 release
	    <A
HREF="http://bugzilla.mozilla.org/buglist.cgi?product=Bugzilla&target_milestone=Bugzilla+2.16"
TARGET="_top"
>here</A
>.
	    This list includes bugs for the 2.16 release that have already
	    been fixed and checked into CVS.  Please consult the
	    <A
HREF="http://www.mozilla.org/projects/bugzilla/"
TARGET="_top"
>	      Bugzilla Project Page</A
> for details on how to
	    check current sources out of CVS so you can have these
	    bug fixes early!
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2255"
></A
><B
>A.11.2. </B
>	    How can I change the default priority to a null value?  For instance, have the default
	    priority be "---" instead of "P2"?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
>	    This is well-documented here: <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=49862"
TARGET="_top"
>	    http://bugzilla.mozilla.org/show_bug.cgi?id=49862</A
>.  Ultimately, it's as easy
	    as adding the "---" priority field to your localconfig file in the appropriate area,
	    re-running checksetup.pl, and then changing the default priority in your browser using
	    "editparams.cgi".  Hmm, now that I think about it, that is kind of a klunky way to handle
	    it, but for now it's what we have!  Although the bug has been closed "resolved wontfix",
	    there may be a better way to handle this...
	  </P
></DIV
></DIV
><DIV
CLASS="QANDAENTRY"
><DIV
CLASS="QUESTION"
><P
><A
NAME="AEN2261"
></A
><B
>A.11.3. </B
>	    What's the best way to submit patches?  What guidelines should I follow?
	  </P
></DIV
><DIV
CLASS="ANSWER"
><P
><B
> </B
><P
></P
><OL
TYPE="1"
><LI
><P
>		  Enter a bug into bugzilla.mozilla.org for the <SPAN
CLASS="QUOTE"
>"<A
HREF="http://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla"
TARGET="_top"
>Bugzilla</A
>"</SPAN
>
                  product.
		</P
></LI
><LI
><P
>		  Upload your patch as a unified DIFF (having used "diff -u" against
		  the <EM
>current sources</EM
> checked out of CVS),
		  or new source file by clicking
		  "Create a new attachment" link on the bug page you've just created, and
		  include any descriptions of database changes you may make, into the bug
		  ID you submitted in step #1.  Be sure and click the "Patch" radio
		  button to indicate the text you are sending is a patch!
		</P
></LI
><LI
><P
>		  Announce your patch and the associated URL
		  (http://bugzilla.mozilla.org/show_bug.cgi?id=XXXX) for discussion in
		  the newsgroup (netscape.public.mozilla.webtools).  You'll get a really
		  good, fairly immediate reaction to the implications of your patch,
		  which will also give us an idea how well-received the change would
		  be.
		</P
></LI
><LI
><P
>		  If it passes muster with minimal modification, the person to whom
		  the bug is assigned in Bugzilla is responsible for seeing the patch
		  is checked into CVS.
		</P
></LI
><LI
><P
>		  Bask in the glory of the fact that you helped write the most successful
		  open-source bug-tracking software on the planet :)
		</P
></LI
></OL
></P
></DIV
></DIV
></DIV
></DIV
></DIV
><DIV
CLASS="APPENDIX"
><HR><H1
><A
NAME="DOWNLOADLINKS"
>Appendix B. Software Download Links</A
></H1
><P
>    All of these sites are current as of April, 2001.  Hopefully
    they'll stay current for a while.
  </P
><P
>    Apache Web Server: <A
HREF="http://www.apache.org/"
TARGET="_top"
>http://www.apache.org</A
>
    Optional web server for Bugzilla, but recommended because of broad user base and support.
  </P
><P
>    Bugzilla: <A
HREF="http://www.mozilla.org/projects/bugzilla/"
TARGET="_top"
>      http://www.mozilla.org/projects/bugzilla/</A
>
  </P
><P
>    MySQL: <A
HREF="http://www.mysql.com/"
TARGET="_top"
>http://www.mysql.com/</A
>
  </P
><P
>    Perl: <A
HREF="http://www.perl.org"
TARGET="_top"
>http://www.perl.org/</A
>
  </P
><P
>    CPAN: <A
HREF="http://www.cpan.org/"
TARGET="_top"
>http://www.cpan.org/</A
>
  </P
><P
>    DBI Perl module: 
    <A
HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/"
TARGET="_top"
>      ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/DBI/</A
>
  </P
><P
>    Data::Dumper module: 
    <A
HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/"
TARGET="_top"
>      ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Data/</A
>
  </P
><P
>    MySQL related Perl modules:
    <A
HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/"
TARGET="_top"
>      ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Mysql/</A
>
  </P
><P
>    TimeDate Perl module collection:
    <A
HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/"
TARGET="_top"
>      ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Date/</A
>
  </P
><P
>    GD Perl module:
    <A
HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/"
TARGET="_top"
>      ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/GD/</A
>
    Alternately, you should be able to find the latest version of
    GD at <A
HREF="http://www.boutell.com/gd/"
TARGET="_top"
>http://www.boutell.com/gd/</A
>
  </P
><P
>    Chart::Base module:
    <A
HREF="ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/"
TARGET="_top"
>    ftp://ftp.cpan.org/pub/perl/CPAN/modules/by-module/Chart/</A
>
  </P
><P
>    LinuxDoc Software: 
    <A
HREF="http://www.linuxdoc.org/"
TARGET="_top"
>http://www.linuxdoc.org/</A
>
    (for documentation maintenance)
  </P
></DIV
><DIV
CLASS="APPENDIX"
><HR><H1
><A
NAME="DATABASE"
>Appendix C. The Bugzilla Database</A
></H1
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>      This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies.  Any takers?
    </P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="DBSCHEMA"
>C.1. Database Schema Chart</A
></H1
><P
>      <DIV
CLASS="MEDIAOBJECT"
><P
><IMG
SRC="../images/dbschema.jpg"
ALT="Database Relationships"
></IMG
><DIV
CLASS="CAPTION"
><P
>Bugzilla database relationships chart</P
></DIV
></P
></DIV
>
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="DBDOC"
>C.2. MySQL Bugzilla Database Introduction</A
></H1
><P
>      This information comes straight from my life.  I was forced to learn how
      Bugzilla organizes database because of nitpicky requests from users for tiny
      changes in wording, rather than having people re-educate themselves or
      figure out how to work our procedures around the tool.  It sucks, but it can
      and will happen to you, so learn how the schema works and deal with it when it
      comes.
    </P
><P
>      So, here you are with your brand-new installation of Bugzilla.  You've got
      MySQL set up, Apache working right, Perl DBI and DBD talking to the database
      flawlessly.  Maybe you've even entered a few test bugs to make sure email's
      working; people seem to be notified of new bugs and changes, and you can
      enter and edit bugs to your heart's content.  Perhaps you've gone through the
      trouble of setting up a gateway for people to submit bugs to your database via
      email, have had a few people test it, and received rave reviews from your beta
      testers.
    </P
><P
>      What's the next thing you do?  Outline a training strategy for your
      development team, of course, and bring them up to speed on the new tool you've
      labored over for hours.
    </P
><P
>      Your first training session starts off very well!  You have a captive
      audience which seems enraptured by the efficiency embodied in this thing called
      "Bugzilla".  You are caught up describing the nifty features, how people can
      save favorite queries in the database, set them up as headers and footers on
      their pages, customize their layouts, generate reports, track status with
      greater efficiency than ever before, leap tall buildings with a single bound
      and rescue Jane from the clutches of Certain Death!
    </P
><P
>      But Certain Death speaks up -- a tiny voice, from the dark corners of the
      conference room.  "I have a concern," the voice hisses from the darkness,
      "about the use of the word 'verified'.
    </P
><P
>      The room, previously filled with happy chatter, lapses into reverential
      silence as Certain Death (better known as the Vice President of Software
      Engineering) continues.  "You see, for two years we've used the word 'verified'
      to indicate that a developer or quality assurance engineer has confirmed that,
      in fact, a bug is valid. I don't want to lose two years of training to a
      new software product.  You need to change the bug status of 'verified' to
      'approved' as soon as possible. To avoid confusion, of course."
    </P
><P
>      Oh no!  Terror strikes your heart, as you find yourself mumbling "yes, yes, I
      don't think that would be a problem," You review the changes with Certain
      Death, and continue to jabber on, "no, it's not too big a change. I mean, we
      have the source code, right? You know, 'Use the Source, Luke' and all that...
      no problem," All the while you quiver inside like a beached jellyfish bubbling,
      burbling, and boiling on a hot Jamaican sand dune...
    </P
><P
>      Thus begins your adventure into the heart of Bugzilla.  You've been forced
      to learn about non-portable enum() fields, varchar columns, and tinyint
      definitions. The Adventure Awaits You!
    </P
><DIV
CLASS="SECTION"
><HR><H2
CLASS="SECTION"
><A
NAME="AEN2331"
>C.2.1. Bugzilla Database Basics</A
></H2
><P
>	If you were like me, at this point you're totally clueless
	about the internals of MySQL, and if it weren't for this
	executive order from the Vice President you couldn't care less
	about the difference between a <SPAN
CLASS="QUOTE"
>"bigint"</SPAN
> and a
	<SPAN
CLASS="QUOTE"
>"tinyint"</SPAN
> entry in MySQL.   I recommend you refer
	to the MySQL documentation, available at <A
HREF="http://www.mysql.com/doc.html"
TARGET="_top"
>MySQL.com</A
>.  Below are the basics you need to know about the Bugzilla database.  Check the chart above for more details.
      </P
><P
><P
></P
><OL
TYPE="1"
><LI
><P
>	      To connect to your database:
	    </P
><P
>	      <TT
CLASS="PROMPT"
>bash#</TT
><B
CLASS="COMMAND"
>mysql</B
><TT
CLASS="PARAMETER"
><I
>-u root</I
></TT
>
	    </P
><P
>	      If this works without asking you for a password,
	      <EM
>shame on you</EM
>!  You should have
	      locked your security down like the installation
	      instructions told you to.  You can find details on
	      locking down your database in the Bugzilla FAQ in this
	      directory (under "Security"), or more robust security
	      generalities in the MySQL searchable documentation at
	      http://www.mysql.com/php/manual.php3?section=Privilege_system .
	    </P
></LI
><LI
><P
>You should now be at a prompt that looks like
	      this:</P
><P
><TT
CLASS="PROMPT"
>mysql&#62;</TT
></P
><P
>At the prompt, if <SPAN
CLASS="QUOTE"
>"bugs"</SPAN
> is the name
	      you chose in the<TT
CLASS="FILENAME"
>localconfig</TT
> file
	      for your Bugzilla database, type:</P
><P
><TT
CLASS="PROMPT"
>mysql</TT
><B
CLASS="COMMAND"
>use bugs;</B
></P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Don't forget the <SPAN
CLASS="QUOTE"
>";"</SPAN
> at the end of
		each line, or you'll be kicking yourself later.</P
></TD
></TR
></TABLE
></DIV
></LI
></OL
>
      </P
><DIV
CLASS="SECTION"
><HR><H3
CLASS="SECTION"
><A
NAME="AEN2360"
>C.2.1.1. Bugzilla Database Tables</A
></H3
><P
>  Imagine your MySQL database as a series of
	  spreadsheets, and you won't be too far off.  If you use this
	  command:</P
><P
><TT
CLASS="PROMPT"
>mysql&#62;</TT
><B
CLASS="COMMAND"
>show tables from bugs;</B
></P
><P
>you'll be able to see all the
	  <SPAN
CLASS="QUOTE"
>"spreadsheets"</SPAN
> (tables) in your database.  It
	  is similar to a file system, only faster and more robust for
	  certain types of operations.</P
><P
>From the command issued above, ou should have some
	  output that looks like this:
	  <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>+-------------------+
| Tables in bugs    |
+-------------------+
| attachments       |
| bugs              |
| bugs_activity     |
| cc                |
| components        |
| dependencies      |
| fielddefs         |
| groups            |
| keyworddefs       |
| keywords          |
| logincookies      |
| longdescs         |
| milestones        |
| namedqueries      |
| products          |
| profiles          |
| profiles_activity |
| shadowlog         |
| tokens            |
| versions          |
| votes             |
| watch             |
+-------------------+
	  </PRE
></FONT
></TD
></TR
></TABLE
></P
><P
CLASS="LITERALLAYOUT"
><br>
&nbsp;&nbsp;Here's&nbsp;an&nbsp;overview&nbsp;of&nbsp;what&nbsp;each&nbsp;table&nbsp;does.&nbsp;&nbsp;Most&nbsp;columns&nbsp;in&nbsp;each&nbsp;table&nbsp;have<br>
descriptive&nbsp;names&nbsp;that&nbsp;make&nbsp;it&nbsp;fairly&nbsp;trivial&nbsp;to&nbsp;figure&nbsp;out&nbsp;their&nbsp;jobs.<br>
<br>
attachments:&nbsp;This&nbsp;table&nbsp;stores&nbsp;all&nbsp;attachments&nbsp;to&nbsp;bugs.&nbsp;&nbsp;It&nbsp;tends&nbsp;to&nbsp;be&nbsp;your<br>
largest&nbsp;table,&nbsp;yet&nbsp;also&nbsp;generally&nbsp;has&nbsp;the&nbsp;fewest&nbsp;entries&nbsp;because&nbsp;file<br>
attachments&nbsp;are&nbsp;so&nbsp;(relatively)&nbsp;large.<br>
<br>
bugs:&nbsp;&nbsp;This&nbsp;is&nbsp;the&nbsp;core&nbsp;of&nbsp;your&nbsp;system.&nbsp;&nbsp;The&nbsp;bugs&nbsp;table&nbsp;stores&nbsp;most&nbsp;of&nbsp;the<br>
current&nbsp;information&nbsp;about&nbsp;a&nbsp;bug,&nbsp;with&nbsp;the&nbsp;exception&nbsp;of&nbsp;the&nbsp;info&nbsp;stored&nbsp;in&nbsp;the<br>
other&nbsp;tables.<br>
<br>
bugs_activity:&nbsp;&nbsp;This&nbsp;stores&nbsp;information&nbsp;regarding&nbsp;what&nbsp;changes&nbsp;are&nbsp;made&nbsp;to&nbsp;bugs<br>
when&nbsp;--&nbsp;a&nbsp;history&nbsp;file.<br>
<br>
cc:&nbsp;&nbsp;This&nbsp;tiny&nbsp;table&nbsp;simply&nbsp;stores&nbsp;all&nbsp;the&nbsp;CC&nbsp;information&nbsp;for&nbsp;any&nbsp;bug&nbsp;which&nbsp;has<br>
any&nbsp;entries&nbsp;in&nbsp;the&nbsp;CC&nbsp;field&nbsp;of&nbsp;the&nbsp;bug.&nbsp;&nbsp;Note&nbsp;that,&nbsp;like&nbsp;most&nbsp;other&nbsp;tables&nbsp;in<br>
Bugzilla,&nbsp;it&nbsp;does&nbsp;not&nbsp;refer&nbsp;to&nbsp;users&nbsp;by&nbsp;their&nbsp;user&nbsp;names,&nbsp;but&nbsp;by&nbsp;their&nbsp;unique<br>
userid,&nbsp;stored&nbsp;as&nbsp;a&nbsp;primary&nbsp;key&nbsp;in&nbsp;the&nbsp;profiles&nbsp;table.<br>
<br>
components:&nbsp;This&nbsp;stores&nbsp;the&nbsp;programs&nbsp;and&nbsp;components&nbsp;(or&nbsp;products&nbsp;and<br>
components,&nbsp;in&nbsp;newer&nbsp;Bugzilla&nbsp;parlance)&nbsp;for&nbsp;Bugzilla.&nbsp;&nbsp;Curiously,&nbsp;the&nbsp;"program"<br>
(product)&nbsp;field&nbsp;is&nbsp;the&nbsp;full&nbsp;name&nbsp;of&nbsp;the&nbsp;product,&nbsp;rather&nbsp;than&nbsp;some&nbsp;other&nbsp;unique<br>
identifier,&nbsp;like&nbsp;bug_id&nbsp;and&nbsp;user_id&nbsp;are&nbsp;elsewhere&nbsp;in&nbsp;the&nbsp;database.<br>
<br>
dependencies:&nbsp;Stores&nbsp;data&nbsp;about&nbsp;those&nbsp;cool&nbsp;dependency&nbsp;trees.<br>
<br>
fielddefs:&nbsp;&nbsp;A&nbsp;nifty&nbsp;table&nbsp;that&nbsp;defines&nbsp;other&nbsp;tables.&nbsp;&nbsp;For&nbsp;instance,&nbsp;when&nbsp;you<br>
submit&nbsp;a&nbsp;form&nbsp;that&nbsp;changes&nbsp;the&nbsp;value&nbsp;of&nbsp;"AssignedTo"&nbsp;this&nbsp;table&nbsp;allows<br>
translation&nbsp;to&nbsp;the&nbsp;actual&nbsp;field&nbsp;name&nbsp;"assigned_to"&nbsp;for&nbsp;entry&nbsp;into&nbsp;MySQL.<br>
<br>
groups:&nbsp;&nbsp;defines&nbsp;bitmasks&nbsp;for&nbsp;groups.&nbsp;&nbsp;A&nbsp;bitmask&nbsp;is&nbsp;a&nbsp;number&nbsp;that&nbsp;can&nbsp;uniquely<br>
identify&nbsp;group&nbsp;memberships.&nbsp;&nbsp;For&nbsp;instance,&nbsp;say&nbsp;the&nbsp;group&nbsp;that&nbsp;is&nbsp;allowed&nbsp;to<br>
tweak&nbsp;parameters&nbsp;is&nbsp;assigned&nbsp;a&nbsp;value&nbsp;of&nbsp;"1",&nbsp;the&nbsp;group&nbsp;that&nbsp;is&nbsp;allowed&nbsp;to&nbsp;edit<br>
users&nbsp;is&nbsp;assigned&nbsp;a&nbsp;"2",&nbsp;and&nbsp;the&nbsp;group&nbsp;that&nbsp;is&nbsp;allowed&nbsp;to&nbsp;create&nbsp;new&nbsp;groups&nbsp;is<br>
assigned&nbsp;the&nbsp;bitmask&nbsp;of&nbsp;"4".&nbsp;&nbsp;By&nbsp;uniquely&nbsp;combining&nbsp;the&nbsp;group&nbsp;bitmasks&nbsp;(much<br>
like&nbsp;the&nbsp;chmod&nbsp;command&nbsp;in&nbsp;UNIX,)&nbsp;you&nbsp;can&nbsp;identify&nbsp;a&nbsp;user&nbsp;is&nbsp;allowed&nbsp;to&nbsp;tweak<br>
parameters&nbsp;and&nbsp;create&nbsp;groups,&nbsp;but&nbsp;not&nbsp;edit&nbsp;users,&nbsp;by&nbsp;giving&nbsp;him&nbsp;a&nbsp;bitmask&nbsp;of<br>
"5",&nbsp;or&nbsp;a&nbsp;user&nbsp;allowed&nbsp;to&nbsp;edit&nbsp;users&nbsp;and&nbsp;create&nbsp;groups,&nbsp;but&nbsp;not&nbsp;tweak<br>
parameters,&nbsp;by&nbsp;giving&nbsp;him&nbsp;a&nbsp;bitmask&nbsp;of&nbsp;"6"&nbsp;Simple,&nbsp;huh?<br>
&nbsp;&nbsp;If&nbsp;this&nbsp;makes&nbsp;no&nbsp;sense&nbsp;to&nbsp;you,&nbsp;try&nbsp;this&nbsp;at&nbsp;the&nbsp;mysql&nbsp;prompt:<br>
mysql&#62;&nbsp;select&nbsp;*&nbsp;from&nbsp;groups;<br>
&nbsp;&nbsp;You'll&nbsp;see&nbsp;the&nbsp;list,&nbsp;it&nbsp;makes&nbsp;much&nbsp;more&nbsp;sense&nbsp;that&nbsp;way.<br>
<br>
keyworddefs:&nbsp;&nbsp;Definitions&nbsp;of&nbsp;keywords&nbsp;to&nbsp;be&nbsp;used<br>
<br>
keywords:&nbsp;Unlike&nbsp;what&nbsp;you'd&nbsp;think,&nbsp;this&nbsp;table&nbsp;holds&nbsp;which&nbsp;keywords&nbsp;are<br>
associated&nbsp;with&nbsp;which&nbsp;bug&nbsp;id's.<br>
<br>
logincookies:&nbsp;This&nbsp;stores&nbsp;every&nbsp;login&nbsp;cookie&nbsp;ever&nbsp;assigned&nbsp;to&nbsp;you&nbsp;for&nbsp;every<br>
machine&nbsp;you've&nbsp;ever&nbsp;logged&nbsp;into&nbsp;Bugzilla&nbsp;from.&nbsp;&nbsp;Curiously,&nbsp;it&nbsp;never&nbsp;does&nbsp;any<br>
housecleaning&nbsp;--&nbsp;I&nbsp;see&nbsp;cookies&nbsp;in&nbsp;this&nbsp;file&nbsp;I've&nbsp;not&nbsp;used&nbsp;for&nbsp;months.&nbsp;&nbsp;However,<br>
since&nbsp;Bugzilla&nbsp;never&nbsp;expires&nbsp;your&nbsp;cookie&nbsp;(for&nbsp;convenience'&nbsp;sake),&nbsp;it&nbsp;makes<br>
sense.<br>
<br>
longdescs:&nbsp;&nbsp;The&nbsp;meat&nbsp;of&nbsp;bugzilla&nbsp;--&nbsp;here&nbsp;is&nbsp;where&nbsp;all&nbsp;user&nbsp;comments&nbsp;are&nbsp;stored!<br>
You've&nbsp;only&nbsp;got&nbsp;2^24&nbsp;bytes&nbsp;per&nbsp;comment&nbsp;(it's&nbsp;a&nbsp;mediumtext&nbsp;field),&nbsp;so&nbsp;speak<br>
sparingly&nbsp;--&nbsp;that's&nbsp;only&nbsp;the&nbsp;amount&nbsp;of&nbsp;space&nbsp;the&nbsp;Old&nbsp;Testament&nbsp;from&nbsp;the&nbsp;Bible<br>
would&nbsp;take&nbsp;(uncompressed,&nbsp;16&nbsp;megabytes).&nbsp;&nbsp;Each&nbsp;comment&nbsp;is&nbsp;keyed&nbsp;to&nbsp;the<br>
bug_id&nbsp;to&nbsp;which&nbsp;it's&nbsp;attached,&nbsp;so&nbsp;the&nbsp;order&nbsp;is&nbsp;necessarily&nbsp;chronological,&nbsp;for<br>
comments&nbsp;are&nbsp;played&nbsp;back&nbsp;in&nbsp;the&nbsp;order&nbsp;in&nbsp;which&nbsp;they&nbsp;are&nbsp;received.<br>
<br>
milestones:&nbsp;&nbsp;Interesting&nbsp;that&nbsp;milestones&nbsp;are&nbsp;associated&nbsp;with&nbsp;a&nbsp;specific&nbsp;product<br>
in&nbsp;this&nbsp;table,&nbsp;but&nbsp;Bugzilla&nbsp;does&nbsp;not&nbsp;yet&nbsp;support&nbsp;differing&nbsp;milestones&nbsp;by<br>
product&nbsp;through&nbsp;the&nbsp;standard&nbsp;configuration&nbsp;interfaces.<br>
<br>
namedqueries:&nbsp;&nbsp;This&nbsp;is&nbsp;where&nbsp;everybody&nbsp;stores&nbsp;their&nbsp;"custom&nbsp;queries".&nbsp;&nbsp;Very<br>
cool&nbsp;feature;&nbsp;it&nbsp;beats&nbsp;the&nbsp;tar&nbsp;out&nbsp;of&nbsp;having&nbsp;to&nbsp;bookmark&nbsp;each&nbsp;cool&nbsp;query&nbsp;you<br>
construct.<br>
<br>
products:&nbsp;&nbsp;What&nbsp;products&nbsp;you&nbsp;have,&nbsp;whether&nbsp;new&nbsp;bug&nbsp;entries&nbsp;are&nbsp;allowed&nbsp;for&nbsp;the<br>
product,&nbsp;what&nbsp;milestone&nbsp;you're&nbsp;working&nbsp;toward&nbsp;on&nbsp;that&nbsp;product,&nbsp;votes,&nbsp;etc.&nbsp;&nbsp;It<br>
will&nbsp;be&nbsp;nice&nbsp;when&nbsp;the&nbsp;components&nbsp;table&nbsp;supports&nbsp;these&nbsp;same&nbsp;features,&nbsp;so&nbsp;you<br>
could&nbsp;close&nbsp;a&nbsp;particular&nbsp;component&nbsp;for&nbsp;bug&nbsp;entry&nbsp;without&nbsp;having&nbsp;to&nbsp;close&nbsp;an<br>
entire&nbsp;product...<br>
<br>
profiles:&nbsp;&nbsp;Ahh,&nbsp;so&nbsp;you&nbsp;were&nbsp;wondering&nbsp;where&nbsp;your&nbsp;precious&nbsp;user&nbsp;information&nbsp;was<br>
stored?&nbsp;&nbsp;Here&nbsp;it&nbsp;is!&nbsp;&nbsp;With&nbsp;the&nbsp;passwords&nbsp;in&nbsp;plain&nbsp;text&nbsp;for&nbsp;all&nbsp;to&nbsp;see!&nbsp;(but<br>
sshh...&nbsp;don't&nbsp;tell&nbsp;your&nbsp;users!)<br>
<br>
profiles_activity:&nbsp;&nbsp;Need&nbsp;to&nbsp;know&nbsp;who&nbsp;did&nbsp;what&nbsp;when&nbsp;to&nbsp;who's&nbsp;profile?&nbsp;&nbsp;This'll<br>
tell&nbsp;you,&nbsp;it's&nbsp;a&nbsp;pretty&nbsp;complete&nbsp;history.<br>
<br>
shadowlog:&nbsp;&nbsp;I&nbsp;could&nbsp;be&nbsp;mistaken&nbsp;here,&nbsp;but&nbsp;I&nbsp;believe&nbsp;this&nbsp;table&nbsp;tells&nbsp;you&nbsp;when<br>
your&nbsp;shadow&nbsp;database&nbsp;is&nbsp;updated&nbsp;and&nbsp;what&nbsp;commands&nbsp;were&nbsp;used&nbsp;to&nbsp;update&nbsp;it.&nbsp;&nbsp;We<br>
don't&nbsp;use&nbsp;a&nbsp;shadow&nbsp;database&nbsp;at&nbsp;our&nbsp;site&nbsp;yet,&nbsp;so&nbsp;it's&nbsp;pretty&nbsp;empty&nbsp;for&nbsp;us.<br>
<br>
versions:&nbsp;&nbsp;Version&nbsp;information&nbsp;for&nbsp;every&nbsp;product<br>
<br>
votes:&nbsp;&nbsp;Who&nbsp;voted&nbsp;for&nbsp;what&nbsp;when<br>
<br>
watch:&nbsp;&nbsp;Who&nbsp;(according&nbsp;to&nbsp;userid)&nbsp;is&nbsp;watching&nbsp;who's&nbsp;bugs&nbsp;(according&nbsp;to&nbsp;their<br>
userid).<br>
<br>
<br>
===<br>
THE&nbsp;DETAILS<br>
===<br>
<br>
&nbsp;&nbsp;Ahh,&nbsp;so&nbsp;you're&nbsp;wondering&nbsp;just&nbsp;what&nbsp;to&nbsp;do&nbsp;with&nbsp;the&nbsp;information&nbsp;above?&nbsp;&nbsp;At&nbsp;the<br>
mysql&nbsp;prompt,&nbsp;you&nbsp;can&nbsp;view&nbsp;any&nbsp;information&nbsp;about&nbsp;the&nbsp;columns&nbsp;in&nbsp;a&nbsp;table&nbsp;with<br>
this&nbsp;command&nbsp;(where&nbsp;"table"&nbsp;is&nbsp;the&nbsp;name&nbsp;of&nbsp;the&nbsp;table&nbsp;you&nbsp;wish&nbsp;to&nbsp;view):<br>
<br>
mysql&#62;&nbsp;show&nbsp;columns&nbsp;from&nbsp;table;<br>
<br>
&nbsp;&nbsp;You&nbsp;can&nbsp;also&nbsp;view&nbsp;all&nbsp;the&nbsp;data&nbsp;in&nbsp;a&nbsp;table&nbsp;with&nbsp;this&nbsp;command:<br>
<br>
mysql&#62;&nbsp;select&nbsp;*&nbsp;from&nbsp;table;<br>
<br>
&nbsp;&nbsp;--&nbsp;note:&nbsp;this&nbsp;is&nbsp;a&nbsp;very&nbsp;bad&nbsp;idea&nbsp;to&nbsp;do&nbsp;on,&nbsp;for&nbsp;instance,&nbsp;the&nbsp;"bugs"&nbsp;table&nbsp;if<br>
you&nbsp;have&nbsp;50,000&nbsp;bugs.&nbsp;&nbsp;You'll&nbsp;be&nbsp;sitting&nbsp;there&nbsp;a&nbsp;while&nbsp;until&nbsp;you&nbsp;ctrl-c&nbsp;or<br>
50,000&nbsp;bugs&nbsp;play&nbsp;across&nbsp;your&nbsp;screen.<br>
<br>
&nbsp;&nbsp;You&nbsp;can&nbsp;limit&nbsp;the&nbsp;display&nbsp;from&nbsp;above&nbsp;a&nbsp;little&nbsp;with&nbsp;the&nbsp;command,&nbsp;where<br>
"column"&nbsp;is&nbsp;the&nbsp;name&nbsp;of&nbsp;the&nbsp;column&nbsp;for&nbsp;which&nbsp;you&nbsp;wish&nbsp;to&nbsp;restrict&nbsp;information:<br>
<br>
mysql&#62;&nbsp;select&nbsp;*&nbsp;from&nbsp;table&nbsp;where&nbsp;(column&nbsp;=&nbsp;"some&nbsp;info");<br>
<br>
&nbsp;&nbsp;--&nbsp;or&nbsp;the&nbsp;reverse&nbsp;of&nbsp;this<br>
<br>
mysql&#62;&nbsp;select&nbsp;*&nbsp;from&nbsp;table&nbsp;where&nbsp;(column&nbsp;!=&nbsp;"some&nbsp;info");<br>
<br>
&nbsp;&nbsp;Let's&nbsp;take&nbsp;our&nbsp;example&nbsp;from&nbsp;the&nbsp;introduction,&nbsp;and&nbsp;assume&nbsp;you&nbsp;need&nbsp;to&nbsp;change<br>
the&nbsp;word&nbsp;"verified"&nbsp;to&nbsp;"approved"&nbsp;in&nbsp;the&nbsp;resolution&nbsp;field.&nbsp;&nbsp;We&nbsp;know&nbsp;from&nbsp;the<br>
above&nbsp;information&nbsp;that&nbsp;the&nbsp;resolution&nbsp;is&nbsp;likely&nbsp;to&nbsp;be&nbsp;stored&nbsp;in&nbsp;the&nbsp;"bugs"<br>
table.&nbsp;Note&nbsp;we'll&nbsp;need&nbsp;to&nbsp;change&nbsp;a&nbsp;little&nbsp;perl&nbsp;code&nbsp;as&nbsp;well&nbsp;as&nbsp;this&nbsp;database<br>
change,&nbsp;but&nbsp;I&nbsp;won't&nbsp;plunge&nbsp;into&nbsp;that&nbsp;in&nbsp;this&nbsp;document.&nbsp;Let's&nbsp;verify&nbsp;the<br>
information&nbsp;is&nbsp;stored&nbsp;in&nbsp;the&nbsp;"bugs"&nbsp;table:<br>
<br>
mysql&#62;&nbsp;show&nbsp;columns&nbsp;from&nbsp;bugs<br>
<br>
&nbsp;&nbsp;(exceedingly&nbsp;long&nbsp;output&nbsp;truncated&nbsp;here)<br>
|&nbsp;bug_status|&nbsp;enum('UNCONFIRMED','NEW','ASSIGNED','REOPENED','RESOLVED','VERIFIED','CLOSED')||MUL&nbsp;|&nbsp;UNCONFIRMED||<br>
<br>
&nbsp;&nbsp;Sorry&nbsp;about&nbsp;that&nbsp;long&nbsp;line.&nbsp;&nbsp;We&nbsp;see&nbsp;from&nbsp;this&nbsp;that&nbsp;the&nbsp;"bug&nbsp;status"&nbsp;column&nbsp;is<br>
an&nbsp;"enum&nbsp;field",&nbsp;which&nbsp;is&nbsp;a&nbsp;MySQL&nbsp;peculiarity&nbsp;where&nbsp;a&nbsp;string&nbsp;type&nbsp;field&nbsp;can<br>
only&nbsp;have&nbsp;certain&nbsp;types&nbsp;of&nbsp;entries.&nbsp;&nbsp;While&nbsp;I&nbsp;think&nbsp;this&nbsp;is&nbsp;very&nbsp;cool,&nbsp;it's&nbsp;not<br>
standard&nbsp;SQL.&nbsp;&nbsp;Anyway,&nbsp;we&nbsp;need&nbsp;to&nbsp;add&nbsp;the&nbsp;possible&nbsp;enum&nbsp;field&nbsp;entry<br>
'APPROVED'&nbsp;by&nbsp;altering&nbsp;the&nbsp;"bugs"&nbsp;table.<br>
<br>
mysql&#62;&nbsp;ALTER&nbsp;table&nbsp;bugs&nbsp;CHANGE&nbsp;bug_status&nbsp;bug_status<br>
&nbsp;&nbsp;&nbsp;&nbsp;-&#62;&nbsp;enum("UNCONFIRMED",&nbsp;"NEW",&nbsp;"ASSIGNED",&nbsp;"REOPENED",&nbsp;"RESOLVED",<br>
&nbsp;&nbsp;&nbsp;&nbsp;-&#62;&nbsp;"VERIFIED",&nbsp;"APPROVED",&nbsp;"CLOSED")&nbsp;not&nbsp;null;<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;(note&nbsp;we&nbsp;can&nbsp;take&nbsp;three&nbsp;lines&nbsp;or&nbsp;more&nbsp;--&nbsp;whatever&nbsp;you&nbsp;put&nbsp;in&nbsp;before&nbsp;the<br>
semicolon&nbsp;is&nbsp;evaluated&nbsp;as&nbsp;a&nbsp;single&nbsp;expression)<br>
<br>
Now&nbsp;if&nbsp;you&nbsp;do&nbsp;this:<br>
<br>
mysql&#62;&nbsp;show&nbsp;columns&nbsp;from&nbsp;bugs;<br>
<br>
&nbsp;&nbsp;you'll&nbsp;see&nbsp;that&nbsp;the&nbsp;bug_status&nbsp;field&nbsp;has&nbsp;an&nbsp;extra&nbsp;"APPROVED"&nbsp;enum&nbsp;that's<br>
available!&nbsp;&nbsp;Cool&nbsp;thing,&nbsp;too,&nbsp;is&nbsp;that&nbsp;this&nbsp;is&nbsp;reflected&nbsp;on&nbsp;your&nbsp;query&nbsp;page&nbsp;as<br>
well&nbsp;--&nbsp;you&nbsp;can&nbsp;query&nbsp;by&nbsp;the&nbsp;new&nbsp;status.&nbsp;&nbsp;But&nbsp;how's&nbsp;it&nbsp;fit&nbsp;into&nbsp;the&nbsp;existing<br>
scheme&nbsp;of&nbsp;things?<br>
&nbsp;&nbsp;Looks&nbsp;like&nbsp;you&nbsp;need&nbsp;to&nbsp;go&nbsp;back&nbsp;and&nbsp;look&nbsp;for&nbsp;instances&nbsp;of&nbsp;the&nbsp;word&nbsp;"verified"<br>
in&nbsp;the&nbsp;perl&nbsp;code&nbsp;for&nbsp;Bugzilla&nbsp;--&nbsp;wherever&nbsp;you&nbsp;find&nbsp;"verified",&nbsp;change&nbsp;it&nbsp;to<br>
"approved"&nbsp;and&nbsp;you're&nbsp;in&nbsp;business&nbsp;(make&nbsp;sure&nbsp;that's&nbsp;a&nbsp;case-insensitive&nbsp;search).<br>
Although&nbsp;you&nbsp;can&nbsp;query&nbsp;by&nbsp;the&nbsp;enum&nbsp;field,&nbsp;you&nbsp;can't&nbsp;give&nbsp;something&nbsp;a&nbsp;status<br>
of&nbsp;"APPROVED"&nbsp;until&nbsp;you&nbsp;make&nbsp;the&nbsp;perl&nbsp;changes.&nbsp;&nbsp;&nbsp;Note&nbsp;that&nbsp;this&nbsp;change&nbsp;I<br>
mentioned&nbsp;can&nbsp;also&nbsp;be&nbsp;done&nbsp;by&nbsp;editing&nbsp;checksetup.pl,&nbsp;which&nbsp;automates&nbsp;a&nbsp;lot&nbsp;of<br>
this.&nbsp;&nbsp;But&nbsp;you&nbsp;need&nbsp;to&nbsp;know&nbsp;this&nbsp;stuff&nbsp;anyway,&nbsp;right?<br>
<br>
&nbsp;&nbsp;I&nbsp;hope&nbsp;this&nbsp;database&nbsp;tutorial&nbsp;has&nbsp;been&nbsp;useful&nbsp;for&nbsp;you.&nbsp;&nbsp;If&nbsp;you&nbsp;have&nbsp;comments<br>
to&nbsp;add,&nbsp;questions,&nbsp;concerns,&nbsp;etc.&nbsp;please&nbsp;direct&nbsp;them&nbsp;to<br>
mbarnson@excitehome.net.&nbsp;&nbsp;Please&nbsp;direct&nbsp;flames&nbsp;to&nbsp;/dev/null&nbsp;:)&nbsp;&nbsp;Have&nbsp;a&nbsp;nice<br>
day!<br>
<br>
<br>
<br>
===<br>
LINKS<br>
===<br>
<br>
Great&nbsp;MySQL&nbsp;tutorial&nbsp;site:<br>
http://www.devshed.com/Server_Side/MySQL/<br>
<br>
	</P
></DIV
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="GRANTTABLES"
>C.3. MySQL Permissions &#38; Grant Tables</A
></H1
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>The following portion of documentation comes from my
	answer to an old discussion of Keystone, a cool product that
	does trouble-ticket tracking for IT departments.  I wrote this
	post to the  Keystone support group regarding MySQL grant
	table permissions, and how to use them effectively. It is
	badly in need of updating, as I believe MySQL has added a
	field or two to the grant tables  since this time, but it
	serves as a decent introduction and troubleshooting document
	for grant table issues.  I used Keynote to track my troubles
	until I discovered Bugzilla, which gave me a whole new set of
	troubles to work on : )  Although it is of limited use, it
	still has SOME use, thus it's still included.</P
><P
>	Please note, however, that I was a relatively new user to
	MySQL at the time.  Some of my suggestions, particularly in
	how to set up security, showed a terrible lack of
	security-related database experience.
      </P
></TD
></TR
></TABLE
></DIV
><P
CLASS="LITERALLAYOUT"
>From&nbsp;matt_barnson@singletrac.com&nbsp;Wed&nbsp;Jul&nbsp;&nbsp;7&nbsp;09:00:07&nbsp;1999<br>
Date:&nbsp;Mon,&nbsp;1&nbsp;Mar&nbsp;1999&nbsp;21:37:04&nbsp;-0700&nbsp;<br>
From:&nbsp;Matthew&nbsp;Barnson&nbsp;matt_barnson@singletrac.com<br>
To:&nbsp;keystone-users@homeport.org<br>
Subject:&nbsp;[keystone-users]&nbsp;Grant&nbsp;Tables&nbsp;FAQ<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;[The&nbsp;following&nbsp;text&nbsp;is&nbsp;in&nbsp;the&nbsp;"iso-8859-1"&nbsp;character&nbsp;set]<br>
&nbsp;&nbsp;&nbsp;&nbsp;[Your&nbsp;display&nbsp;is&nbsp;set&nbsp;for&nbsp;the&nbsp;"US-ASCII"&nbsp;character&nbsp;set]<br>
&nbsp;&nbsp;&nbsp;&nbsp;[Some&nbsp;characters&nbsp;may&nbsp;be&nbsp;displayed&nbsp;incorrectly]<br>
<br>
Maybe&nbsp;we&nbsp;can&nbsp;include&nbsp;this&nbsp;rambling&nbsp;message&nbsp;in&nbsp;the&nbsp;Keystone&nbsp;FAQ?&nbsp;&nbsp;It&nbsp;gets<br>
asked&nbsp;a&nbsp;lot,&nbsp;and&nbsp;the&nbsp;only&nbsp;option&nbsp;current&nbsp;listed&nbsp;in&nbsp;the&nbsp;FAQ&nbsp;is<br>
"--skip-grant-tables".<br>
<br>
Really,&nbsp;you&nbsp;can't&nbsp;go&nbsp;wrong&nbsp;by&nbsp;reading&nbsp;section&nbsp;6&nbsp;of&nbsp;the&nbsp;MySQL&nbsp;manual,&nbsp;at<br>
http://www.mysql.com/Manual/manual.html.&nbsp;&nbsp;I&nbsp;am&nbsp;sure&nbsp;their&nbsp;description&nbsp;is<br>
better&nbsp;than&nbsp;mine.<br>
<br>
MySQL&nbsp;runs&nbsp;fine&nbsp;without&nbsp;permissions&nbsp;set&nbsp;up&nbsp;correctly&nbsp;if&nbsp;you&nbsp;run&nbsp;the&nbsp;mysql<br>
daemon&nbsp;with&nbsp;the&nbsp;"--skip-grant-tables"&nbsp;option.&nbsp;&nbsp;Running&nbsp;this&nbsp;way&nbsp;denies<br>
access&nbsp;to&nbsp;nobody.&nbsp;&nbsp;Unfortunately,&nbsp;unless&nbsp;you've&nbsp;got&nbsp;yourself&nbsp;firewalled&nbsp;it<br>
also&nbsp;opens&nbsp;the&nbsp;potential&nbsp;for&nbsp;abuse&nbsp;if&nbsp;someone&nbsp;knows&nbsp;you're&nbsp;running&nbsp;it.<br>
<br>
Additionally,&nbsp;the&nbsp;default&nbsp;permissions&nbsp;for&nbsp;MySQL&nbsp;allow&nbsp;anyone&nbsp;at&nbsp;localhost<br>
access&nbsp;to&nbsp;the&nbsp;database&nbsp;if&nbsp;the&nbsp;database&nbsp;name&nbsp;begins&nbsp;with&nbsp;"test_"&nbsp;or&nbsp;is&nbsp;named<br>
"test"&nbsp;(i.e.&nbsp;"test_keystone").&nbsp;&nbsp;You&nbsp;can&nbsp;change&nbsp;the&nbsp;name&nbsp;of&nbsp;your&nbsp;database&nbsp;in<br>
the&nbsp;keystone.conf&nbsp;file&nbsp;($sys_dbname).&nbsp;&nbsp;This&nbsp;is&nbsp;the&nbsp;way&nbsp;I&nbsp;am&nbsp;doing&nbsp;it&nbsp;for<br>
some&nbsp;of&nbsp;my&nbsp;databases,&nbsp;and&nbsp;it&nbsp;works&nbsp;fine.<br>
<br>
The&nbsp;methods&nbsp;described&nbsp;below&nbsp;assume&nbsp;you're&nbsp;running&nbsp;MySQL&nbsp;on&nbsp;the&nbsp;same&nbsp;box&nbsp;as<br>
your&nbsp;webserver,&nbsp;and&nbsp;that&nbsp;you&nbsp;don't&nbsp;mind&nbsp;if&nbsp;your&nbsp;$sys_dbuser&nbsp;for&nbsp;Keystone&nbsp;has<br>
superuser&nbsp;access.&nbsp;&nbsp;See&nbsp;near&nbsp;the&nbsp;bottom&nbsp;of&nbsp;this&nbsp;message&nbsp;for&nbsp;a&nbsp;description&nbsp;of<br>
what&nbsp;each&nbsp;field&nbsp;does.<br>
<br>
Method&nbsp;#1:<br>
<br>
1.&nbsp;&nbsp;cd&nbsp;/var/lib<br>
	#location&nbsp;where&nbsp;you'll&nbsp;want&nbsp;to&nbsp;run&nbsp;/usr/bin/mysql_install_db&nbsp;shell<br>
script&nbsp;from&nbsp;to&nbsp;get&nbsp;it&nbsp;to&nbsp;work.<br>
<br>
2.&nbsp;&nbsp;ln&nbsp;-s&nbsp;mysql&nbsp;data&nbsp;&nbsp;<br>
	#&nbsp;soft&nbsp;links&nbsp;the&nbsp;"mysql"&nbsp;directory&nbsp;to&nbsp;"data",&nbsp;which&nbsp;is&nbsp;what<br>
mysql_install_db&nbsp;expects.&nbsp;&nbsp;Alternately,&nbsp;you&nbsp;can&nbsp;edit&nbsp;mysql_install_db&nbsp;and<br>
change&nbsp;all&nbsp;the&nbsp;"./data"&nbsp;references&nbsp;to&nbsp;"./mysql".<br>
<br>
3.&nbsp;&nbsp;Edit&nbsp;/usr/bin/mysql_install_db&nbsp;with&nbsp;your&nbsp;favorite&nbsp;text&nbsp;editor&nbsp;(vi,<br>
emacs,&nbsp;jot,&nbsp;pico,&nbsp;etc.)<br>
A)&nbsp;&nbsp;Copy&nbsp;the&nbsp;"INSERT&nbsp;INTO&nbsp;db&nbsp;VALUES<br>
('%','test\_%','','Y','Y','Y','Y','Y','Y');"&nbsp;and&nbsp;paste&nbsp;it&nbsp;immediately&nbsp;after<br>
itself.&nbsp;&nbsp;Chage&nbsp;the&nbsp;'test\_%'&nbsp;value&nbsp;to&nbsp;'keystone',&nbsp;or&nbsp;the&nbsp;value&nbsp;of<br>
$sys_dbname&nbsp;in&nbsp;keystone.conf.<br>
B)&nbsp;&nbsp;If&nbsp;you&nbsp;are&nbsp;running&nbsp;your&nbsp;keystone&nbsp;database&nbsp;with&nbsp;any&nbsp;user,&nbsp;you'll&nbsp;need&nbsp;to<br>
copy&nbsp;the&nbsp;"INSERT&nbsp;INTO&nbsp;user&nbsp;VALUES<br>
('localhost','root','','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y');"&nbsp;line&nbsp;after<br>
itself&nbsp;and&nbsp;change&nbsp;'root'&nbsp;to&nbsp;the&nbsp;name&nbsp;of&nbsp;the&nbsp;keystone&nbsp;database&nbsp;user<br>
($sys_dbuser)&nbsp;in&nbsp;keystone.conf.<br>
<br>
	#&nbsp;adds&nbsp;entries&nbsp;to&nbsp;the&nbsp;script&nbsp;to&nbsp;create&nbsp;grant&nbsp;tables&nbsp;for&nbsp;specific<br>
hosts&nbsp;and&nbsp;users.&nbsp;&nbsp;The&nbsp;user&nbsp;you&nbsp;set&nbsp;up&nbsp;has&nbsp;super-user&nbsp;access&nbsp;($sys_dbuser)&nbsp;--<br>
you&nbsp;may&nbsp;or&nbsp;may&nbsp;not&nbsp;want&nbsp;this.&nbsp;&nbsp;The&nbsp;layout&nbsp;of&nbsp;mysql_install_db&nbsp;is&nbsp;really&nbsp;very<br>
uncomplicated.<br>
<br>
4.&nbsp;&nbsp;/usr/bin/mysqladmin&nbsp;shutdown<br>
	#&nbsp;ya&nbsp;gotta&nbsp;shut&nbsp;it&nbsp;down&nbsp;before&nbsp;you&nbsp;can&nbsp;reinstall&nbsp;the&nbsp;grant&nbsp;tables!<br>
<br>
5.&nbsp;&nbsp;rm&nbsp;-i&nbsp;/var/lib/mysql/mysql/*.IS?'&nbsp;and&nbsp;answer&nbsp;'Y'&nbsp;to&nbsp;the&nbsp;deletion<br>
questions.<br>
	#&nbsp;nuke&nbsp;your&nbsp;current&nbsp;grant&nbsp;tables.&nbsp;&nbsp;This&nbsp;WILL&nbsp;NOT&nbsp;delete&nbsp;any&nbsp;other<br>
databases&nbsp;than&nbsp;your&nbsp;grant&nbsp;tables.<br>
<br>
6.&nbsp;&nbsp;/usr/bin/mysql_install_db<br>
	#&nbsp;run&nbsp;the&nbsp;script&nbsp;you&nbsp;just&nbsp;edited&nbsp;to&nbsp;install&nbsp;your&nbsp;new&nbsp;grant&nbsp;tables.<br>
<br>
7.&nbsp;&nbsp;mysqladmin&nbsp;-u&nbsp;root&nbsp;password&nbsp;(new_password)&nbsp;&nbsp;<br>
	#&nbsp;change&nbsp;the&nbsp;root&nbsp;MySQL&nbsp;password,&nbsp;or&nbsp;else&nbsp;anyone&nbsp;on&nbsp;localhost&nbsp;can<br>
login&nbsp;to&nbsp;MySQL&nbsp;as&nbsp;root&nbsp;and&nbsp;make&nbsp;changes.&nbsp;&nbsp;You&nbsp;can&nbsp;skip&nbsp;this&nbsp;step&nbsp;if&nbsp;you&nbsp;want<br>
keystone&nbsp;to&nbsp;connect&nbsp;as&nbsp;root&nbsp;with&nbsp;no&nbsp;password.<br>
<br>
8.&nbsp;&nbsp;mysqladmin&nbsp;-u&nbsp;(webserver_user_name)&nbsp;password&nbsp;(new_password)&nbsp;&nbsp;<br>
	#&nbsp;change&nbsp;the&nbsp;password&nbsp;of&nbsp;the&nbsp;$sys_dbuser.&nbsp;&nbsp;Note&nbsp;that&nbsp;you&nbsp;will&nbsp;need<br>
to&nbsp;change&nbsp;the&nbsp;password&nbsp;in&nbsp;the&nbsp;keystone.conf&nbsp;file&nbsp;as&nbsp;well&nbsp;in&nbsp;$sys_dbpasswd,<br>
and&nbsp;if&nbsp;your&nbsp;permissions&nbsp;are&nbsp;set&nbsp;up&nbsp;incorrectly&nbsp;anybody&nbsp;can&nbsp;type&nbsp;the&nbsp;URL&nbsp;to<br>
your&nbsp;keystone.conf&nbsp;file&nbsp;and&nbsp;get&nbsp;the&nbsp;password.&nbsp;&nbsp;Not&nbsp;that&nbsp;this&nbsp;will&nbsp;help&nbsp;them<br>
much&nbsp;if&nbsp;your&nbsp;permissions&nbsp;are&nbsp;set&nbsp;to&nbsp;@localhost.<br>
<br>
<br>
<br>
Method&nbsp;#2:&nbsp;&nbsp;easier,&nbsp;but&nbsp;a&nbsp;pain&nbsp;reproducing&nbsp;if&nbsp;you&nbsp;have&nbsp;to&nbsp;delete&nbsp;your&nbsp;grant<br>
tables.&nbsp;&nbsp;This&nbsp;is&nbsp;the&nbsp;"recommended"&nbsp;method&nbsp;for&nbsp;altering&nbsp;grant&nbsp;tables&nbsp;in<br>
MySQL.&nbsp;&nbsp;I&nbsp;don't&nbsp;use&nbsp;it&nbsp;because&nbsp;I&nbsp;like&nbsp;the&nbsp;other&nbsp;way&nbsp;:)<br>
<br>
shell&#62;&nbsp;mysql&nbsp;--user=root&nbsp;keystone<br>
<br>
mysql&#62;&nbsp;GRANT<br>
SELECT,INSERT,UPDATE,DELETE,INDEX,ALTER,CREATE,DROP,RELOAD,SHUTDOWN,PROCESS,<br>
FILE,<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ON&nbsp;keystone.*<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;TO&nbsp;&#60;$sys_dbuser&nbsp;name&#62;@localhost<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IDENTIFIED&nbsp;BY&nbsp;'(password)'<br>
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;WITH&nbsp;GRANT&nbsp;OPTION;<br>
<br>
OR<br>
<br>
mysql&#62;&nbsp;GRANT&nbsp;ALL&nbsp;PRIVELEGES&nbsp;<br>
		ON&nbsp;keystone.*<br>
		TO&nbsp;&#60;$sys_dbuser&nbsp;name&#62;@localhost<br>
		IDENTIFIED&nbsp;BY&nbsp;'(password)'<br>
		WITH&nbsp;GRANT&nbsp;OPTION;<br>
<br>
	#&nbsp;this&nbsp;grants&nbsp;the&nbsp;required&nbsp;permissions&nbsp;to&nbsp;the&nbsp;keystone&nbsp;($sys_dbuser)<br>
account&nbsp;defined&nbsp;in&nbsp;keystone.conf.&nbsp;&nbsp;However,&nbsp;if&nbsp;you&nbsp;are&nbsp;runnning&nbsp;many<br>
different&nbsp;MySQL-based&nbsp;apps,&nbsp;as&nbsp;we&nbsp;are,&nbsp;it's&nbsp;generally&nbsp;better&nbsp;to&nbsp;edit&nbsp;the<br>
mysql_install_db&nbsp;script&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;quickly&nbsp;reproduce&nbsp;your&nbsp;permissions<br>
structure&nbsp;again.&nbsp;&nbsp;Note&nbsp;that&nbsp;the&nbsp;FILE&nbsp;privelege&nbsp;and&nbsp;WITH&nbsp;GRANT&nbsp;OPTION&nbsp;may&nbsp;not<br>
be&nbsp;in&nbsp;your&nbsp;best&nbsp;interest&nbsp;to&nbsp;include.<br>
<br>
<br>
GRANT&nbsp;TABLE&nbsp;FIELDS&nbsp;EXPLANATION:<br>
Quick&nbsp;syntax&nbsp;summary:&nbsp;&nbsp;"%"&nbsp;in&nbsp;MySQL&nbsp;is&nbsp;a&nbsp;wildcard.&nbsp;&nbsp;I.E.,&nbsp;if&nbsp;you&nbsp;are<br>
defining&nbsp;your&nbsp;DB&nbsp;table&nbsp;and&nbsp;in&nbsp;the&nbsp;'host'&nbsp;field&nbsp;and&nbsp;enter&nbsp;'%',&nbsp;that&nbsp;means<br>
that&nbsp;any&nbsp;host&nbsp;can&nbsp;access&nbsp;that&nbsp;database.&nbsp;&nbsp;Of&nbsp;course,&nbsp;that&nbsp;host&nbsp;must&nbsp;also&nbsp;have<br>
a&nbsp;valid&nbsp;db&nbsp;user&nbsp;in&nbsp;order&nbsp;to&nbsp;do&nbsp;anything&nbsp;useful.&nbsp;&nbsp;'db'=name&nbsp;of&nbsp;database.&nbsp;&nbsp;In<br>
our&nbsp;case,&nbsp;it&nbsp;should&nbsp;be&nbsp;"keystone".&nbsp;&nbsp;"user"&nbsp;should&nbsp;be&nbsp;your&nbsp;"$sys_dbuser"<br>
defined&nbsp;in&nbsp;keystone.conf.&nbsp;&nbsp;Note&nbsp;that&nbsp;you&nbsp;CANNOT&nbsp;add&nbsp;or&nbsp;change&nbsp;a&nbsp;password&nbsp;by<br>
using&nbsp;the&nbsp;"INSERT&nbsp;INTO&nbsp;db&nbsp;(X)"&nbsp;command&nbsp;--&nbsp;you&nbsp;must&nbsp;change&nbsp;it&nbsp;with&nbsp;the&nbsp;mysql<br>
-u&nbsp;command&nbsp;as&nbsp;defined&nbsp;above.&nbsp;&nbsp;Passwords&nbsp;are&nbsp;stored&nbsp;encrypted&nbsp;in&nbsp;the&nbsp;MySQL<br>
database,&nbsp;and&nbsp;if&nbsp;you&nbsp;try&nbsp;to&nbsp;enter&nbsp;it&nbsp;directly&nbsp;into&nbsp;the&nbsp;table&nbsp;they&nbsp;will&nbsp;not<br>
match.<br>
<br>
TABLE:&nbsp;&nbsp;USER.&nbsp;&nbsp;Everything&nbsp;after&nbsp;"password"&nbsp;is&nbsp;a&nbsp;privelege&nbsp;granted&nbsp;(Y/N).<br>
This&nbsp;table&nbsp;controls&nbsp;individual&nbsp;user&nbsp;global&nbsp;access&nbsp;rights.<br>
<br>
'host','user','password','select','insert','update','delete','index','alter'<br>
,'create','drop','grant','reload','shutdown','process','file'<br>
<br>
TABLE:&nbsp;&nbsp;DB.&nbsp;&nbsp;This&nbsp;controls&nbsp;access&nbsp;of&nbsp;USERS&nbsp;to&nbsp;databases.<br>
<br>
'host','db','user','select','insert','update','delete','index','alter','crea<br>
te','drop','grant'<br>
<br>
TABLE:&nbsp;&nbsp;HOST.&nbsp;&nbsp;This&nbsp;controls&nbsp;which&nbsp;HOSTS&nbsp;are&nbsp;allowed&nbsp;what&nbsp;global&nbsp;access<br>
rights.&nbsp;&nbsp;Note&nbsp;that&nbsp;the&nbsp;HOST&nbsp;table,&nbsp;USER&nbsp;table,&nbsp;and&nbsp;DB&nbsp;table&nbsp;are&nbsp;very&nbsp;closely<br>
connected&nbsp;--&nbsp;if&nbsp;an&nbsp;authorized&nbsp;USER&nbsp;attempts&nbsp;an&nbsp;SQL&nbsp;request&nbsp;from&nbsp;an<br>
unauthorized&nbsp;HOST,&nbsp;she's&nbsp;denied.&nbsp;&nbsp;If&nbsp;a&nbsp;request&nbsp;from&nbsp;an&nbsp;authorized&nbsp;HOST&nbsp;is<br>
not&nbsp;an&nbsp;authorized&nbsp;USER,&nbsp;it&nbsp;is&nbsp;denied.&nbsp;&nbsp;If&nbsp;a&nbsp;globally&nbsp;authorized&nbsp;USER&nbsp;does<br>
not&nbsp;have&nbsp;rights&nbsp;to&nbsp;a&nbsp;certain&nbsp;DB,&nbsp;she's&nbsp;denied.&nbsp;&nbsp;Get&nbsp;the&nbsp;picture?<br>
<br>
'host','db','select','insert','update','delete','index','alter','create','dr<br>
op','grant'<br>
<br>
<br>
You&nbsp;should&nbsp;now&nbsp;have&nbsp;a&nbsp;working&nbsp;knowledge&nbsp;of&nbsp;MySQL&nbsp;grant&nbsp;tables.&nbsp;&nbsp;If&nbsp;there&nbsp;is<br>
anything&nbsp;I've&nbsp;left&nbsp;out&nbsp;of&nbsp;this&nbsp;answer&nbsp;that&nbsp;you&nbsp;feel&nbsp;is&nbsp;pertinent,&nbsp;or&nbsp;if&nbsp;my<br>
instructions&nbsp;don't&nbsp;work&nbsp;for&nbsp;you,&nbsp;please&nbsp;let&nbsp;me&nbsp;know&nbsp;and&nbsp;I'll&nbsp;re-post&nbsp;this<br>
letter&nbsp;again,&nbsp;corrected.&nbsp;&nbsp;I&nbsp;threw&nbsp;it&nbsp;together&nbsp;one&nbsp;night&nbsp;out&nbsp;of&nbsp;exasperation<br>
for&nbsp;all&nbsp;the&nbsp;newbies&nbsp;who&nbsp;don't&nbsp;know&nbsp;squat&nbsp;about&nbsp;MySQL&nbsp;yet,&nbsp;so&nbsp;it&nbsp;is&nbsp;almost<br>
guaranteed&nbsp;to&nbsp;have&nbsp;errors.<br>
<br>
Once&nbsp;again,&nbsp;you&nbsp;can't&nbsp;go&nbsp;wrong&nbsp;by&nbsp;reading&nbsp;section&nbsp;6&nbsp;of&nbsp;the&nbsp;MySQL&nbsp;manual.&nbsp;&nbsp;It<br>
is&nbsp;more&nbsp;detailed&nbsp;than&nbsp;I!<br>
http://www.mysql.com/Manual/manual.html.<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;</P
></DIV
></DIV
><DIV
CLASS="APPENDIX"
><HR><H1
><A
NAME="PATCHES"
>Appendix D. Useful Patches and Utilities for Bugzilla</A
></H1
><P
>Are you looking for a way to put your Bugzilla into overdrive?  Catch some of the niftiest tricks here in this section.</P
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="REWRITE"
>D.1. Apache <TT
CLASS="FILENAME"
>mod_rewrite</TT
> magic</A
></H1
><P
>Apache's <TT
CLASS="FILENAME"
>mod_rewrite</TT
> module lets you do some truly amazing things with URL rewriting.  Here are a couple of examples of what you can do.</P
><P
></P
><OL
TYPE="1"
><LI
><P
>	  Make it so if someone types
	  <TT
CLASS="COMPUTEROUTPUT"
>http://www.foo.com/12345</TT
>,
	  Bugzilla spits back
	  http://www.foo.com/show_bug.cgi?id=12345. Try setting up
	  your VirtualHost section for Bugzilla with a rule like
	  this:</P
><TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="90%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="PROGRAMLISTING"
>&#60;VirtualHost 12.34.56.78&#62;
RewriteEngine On
RewriteRule ^/([0-9]+)$ http://foo.bar.com/show_bug.cgi?id=$1 [L,R]
&#60;/VirtualHost&#62;
	</PRE
></FONT
></TD
></TR
></TABLE
></LI
><LI
><P
>There are many, many more things you can do with
	  mod_rewrite.  As time goes on, I will include many more in
	  the Guide.  For now, though, please refer to the mod_rewrite
	  documentation at <A
HREF="http://www.apache.org"
TARGET="_top"
>http://www.apache.org</A
></P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="SETPERL"
>D.2. The setperl.csh Utility</A
></H1
><P
>	 You can use the "setperl.csh" utility to quickly and
      easily change the path to perl on all your Bugzilla files. This
      is a C-shell script; if you do not have "csh" or "tcsh" in the
      search path on your system, it will not work!
    </P
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
>	  Download the "setperl.csh" utility to your Bugzilla
	  directory and make it executable.
	</P
><OL
CLASS="SUBSTEPS"
TYPE="a"
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
>		<TT
CLASS="PROMPT"
>bash#</TT
>
		<B
CLASS="COMMAND"
>cd /your/path/to/bugzilla</B
>
	      </TT
>
	    </P
></LI
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
> <B
CLASS="COMMAND"
>wget -O
		  setperl.csh
		  'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</B
> </TT
>
	    </P
></LI
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
> <B
CLASS="COMMAND"
>chmod
		  u+x setperl.csh</B
> </TT
>
	    </P
></LI
></OL
></LI
><LI
><P
>	  Prepare (and fix) Bugzilla file permissions.
	</P
><OL
CLASS="SUBSTEPS"
TYPE="a"
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
>		<TT
CLASS="PROMPT"
>bash#</TT
>
		<B
CLASS="COMMAND"
>chmod u+w *</B
>
	      </TT
>
	    </P
></LI
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
> <B
CLASS="COMMAND"
>chmod
		  u+x duplicates.cgi</B
> </TT
>
	    </P
></LI
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
>		<TT
CLASS="PROMPT"
>bash#</TT
>
		<B
CLASS="COMMAND"
>chmod a-x bug_status.html</B
>
	      </TT
>
	    </P
></LI
></OL
></LI
><LI
><P
>	  Run the script:
	</P
><P
>	  <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
	    <B
CLASS="COMMAND"
>./setperl.csh /your/path/to/perl</B
>
	  </TT
>
<DIV
CLASS="EXAMPLE"
><A
NAME="AEN2439"
></A
><P
><B
>Example D-1. Using Setperl to set your perl path</B
></P
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
		<B
CLASS="COMMAND"
>./setperl.csh /usr/bin/perl</B
>
	      </TT
>
            </P
></DIV
>
	</P
></LI
></OL
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="CMDLINE"
>D.3. Command-line Bugzilla Queries</A
></H1
><P
>      Users can query Bugzilla from the command line using this suite
      of utilities.
    </P
><P
>      The query.conf file contains the mapping from options to field
      names and comparison types.  Quoted option names are "grepped"
      for, so it should be easy to edit this file.  Comments (#) have
      no effect; you must make sure these lines do not contain any
      quoted "option"
    </P
><P
>      buglist is a shell script which submits a Bugzilla query and
      writes the resulting HTML page to stdout.  It supports both
      short options, (such as "-Afoo" or "-Rbar") and long options
      (such as "--assignedto=foo" or "--reporter=bar").  If the first
      character of an option is not "-", it is treated as if it were
      prefixed with "--default=".
    </P
><P
>      The columlist is taken from the COLUMNLIST environment variable.
      This is equivalent to the "Change Columns" option when you list
      bugs in buglist.cgi.  If you have already used Bugzilla, use
      <B
CLASS="COMMAND"
>grep COLUMLIST ~/.netscape/cookies</B
> to see
      your current COLUMNLIST setting.
    </P
><P
>      bugs is a simple shell script which calls buglist and extracts
      the bug numbers from the output.  Adding the prefix
      "http://bugzilla.mozilla.org/buglist.cgi?bug_id=" turns the bug
      list into a working link if any bugs are found. Counting bugs is
      easy.  Pipe the results through <B
CLASS="COMMAND"
>sed -e 's/,/ /g' | wc |
	awk '{printf $2 "\n"}'</B
>
    </P
><P
>      Akkana says she has good results piping buglist output through
      <B
CLASS="COMMAND"
>w3m -T text/html -dump</B
>
    </P
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
>	  Download three files:
	</P
><OL
CLASS="SUBSTEPS"
TYPE="a"
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash$</TT
> <B
CLASS="COMMAND"
>wget -O
		  query.conf
		  'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26157'</B
> </TT
>
	    </P
></LI
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash$</TT
> <B
CLASS="COMMAND"
>wget -O
		  buglist
		  'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26944'</B
> </TT
>
	    </P
></LI
><LI
><P
>	      <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
> <B
CLASS="COMMAND"
>wget -O
		  bugs
		  'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26215'</B
> </TT
>
	    </P
></LI
></OL
></LI
><LI
><P
>	  Make your utilities executable:
	  <TT
CLASS="COMPUTEROUTPUT"
>	    <TT
CLASS="PROMPT"
>bash$</TT
>
	    <B
CLASS="COMMAND"
>chmod u+x buglist bugs</B
>
	  </TT
>
	</P
></LI
></OL
></DIV
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="QUICKSEARCH"
>D.4. The Quicksearch Utility</A
></H1
><P
>      Quicksearch is a new, experimental feature of the 2.12 release.
      It consist of two Javascript files, "quicksearch.js" and
      "localconfig.js", and two documentation files,
      "quicksearch.html" and "quicksearchhack.html"
    </P
><P
>      The index.html page has been updated to include the QuickSearch
      text box.
    </P
><P
>      To take full advantage of the query power, the Bugzilla
      maintainer must edit "localconfig.js" according to the value
      sets used in the local installation.
    </P
><P
>      Currently, keywords must be hard-coded in localconfig.js.  If
      they are not, keywords are not automatically recognized.  This
      means, if localconfig.js is left unconfigured, that searching
      for a bug with the "foo" keyword will only find bugs with "foo"
      in the summary, status whiteboard, product or component name,
      but not those with the keyword "foo".
    </P
><P
>      Workarounds for Bugzilla users:
      <P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>search for '!foo' (this will find only bugs with the
	  keyword "foo"</TD
></TR
><TR
><TD
>search 'foo,!foo' (equivalent to 'foo OR
	  keyword:foo')</TD
></TR
></TBODY
></TABLE
><P
></P
>
    </P
><P
>      When this tool is ported from client-side JavaScript to
      server-side Perl, the requirement for hard-coding keywords can
      be fixed. <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=70907"
TARGET="_top"
>This bug</A
> has details.
    </P
></DIV
><DIV
CLASS="SECTION"
><HR><H1
CLASS="SECTION"
><A
NAME="BZHACKING"
>D.5. Hacking Bugzilla</A
></H1
><P
>      What follows are some general guidelines for changing Bugzilla, and adhering to good coding practice while doing so.  We've had some checkins in the past which ruined Bugzilla installations because of disregard for these conventions.  Sorry for the lack of formatting; I got this info into the Guide on the day of 2.14 release and haven't formatted it yet.
    </P
><P
CLASS="LITERALLAYOUT"
><br>
The&nbsp;following&nbsp;is&nbsp;a&nbsp;guide&nbsp;for&nbsp;reviewers&nbsp;when&nbsp;checking&nbsp;code&nbsp;into&nbsp;Bugzilla's<br>
CVS&nbsp;repostory&nbsp;at&nbsp;mozilla.org.&nbsp;&nbsp;If&nbsp;you&nbsp;wish&nbsp;to&nbsp;submit&nbsp;patches&nbsp;to&nbsp;Bugzilla,<br>
you&nbsp;should&nbsp;follow&nbsp;the&nbsp;rules&nbsp;and&nbsp;style&nbsp;conventions&nbsp;below.&nbsp;&nbsp;Any&nbsp;code&nbsp;that<br>
does&nbsp;not&nbsp;adhere&nbsp;to&nbsp;these&nbsp;basic&nbsp;rules&nbsp;will&nbsp;not&nbsp;be&nbsp;added&nbsp;to&nbsp;Bugzilla's<br>
codebase.<br>
<br>
&nbsp;1.&nbsp;Usage&nbsp;of&nbsp;variables&nbsp;in&nbsp;Regular&nbsp;Expressions<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;It&nbsp;is&nbsp;very&nbsp;important&nbsp;that&nbsp;you&nbsp;don't&nbsp;use&nbsp;a&nbsp;variable&nbsp;in&nbsp;a&nbsp;regular<br>
&nbsp;&nbsp;&nbsp;&nbsp;expression&nbsp;unless&nbsp;that&nbsp;variable&nbsp;is&nbsp;supposed&nbsp;to&nbsp;contain&nbsp;an&nbsp;expression.<br>
&nbsp;&nbsp;&nbsp;&nbsp;This&nbsp;especially&nbsp;applies&nbsp;when&nbsp;using&nbsp;grep.&nbsp;&nbsp;You&nbsp;should&nbsp;use:<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;grep&nbsp;($_&nbsp;eq&nbsp;$value,&nbsp;@array);<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;-&nbsp;NOT&nbsp;-<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;grep&nbsp;(/$value/,&nbsp;@array);<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;If&nbsp;you&nbsp;need&nbsp;to&nbsp;use&nbsp;a&nbsp;non-expression&nbsp;variable&nbsp;inside&nbsp;of&nbsp;an&nbsp;expression,&nbsp;be<br>
&nbsp;&nbsp;&nbsp;&nbsp;sure&nbsp;to&nbsp;quote&nbsp;it&nbsp;properly&nbsp;(using&nbsp;\Q..\E).<br>
<br>
Coding&nbsp;Style&nbsp;for&nbsp;Bugzilla<br>
-------------------------<br>
<br>
While&nbsp;it's&nbsp;true&nbsp;that&nbsp;not&nbsp;all&nbsp;of&nbsp;the&nbsp;code&nbsp;currently&nbsp;in&nbsp;Bugzilla&nbsp;adheres&nbsp;to<br>
this&nbsp;styleguide,&nbsp;it&nbsp;is&nbsp;something&nbsp;that&nbsp;is&nbsp;being&nbsp;worked&nbsp;toward.&nbsp;&nbsp;Therefore,<br>
we&nbsp;ask&nbsp;that&nbsp;all&nbsp;new&nbsp;code&nbsp;(submitted&nbsp;patches&nbsp;and&nbsp;new&nbsp;files)&nbsp;follow&nbsp;this&nbsp;guide<br>
as&nbsp;closely&nbsp;as&nbsp;possible&nbsp;(if&nbsp;you're&nbsp;only&nbsp;changing&nbsp;1&nbsp;or&nbsp;2&nbsp;lines,&nbsp;you&nbsp;don't&nbsp;have<br>
to&nbsp;reformat&nbsp;the&nbsp;entire&nbsp;file&nbsp;:).<br>
<br>
&nbsp;1.&nbsp;Whitespace<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;Bugzilla's&nbsp;prefered&nbsp;indentation&nbsp;is&nbsp;4&nbsp;spaces&nbsp;(no&nbsp;tabs,&nbsp;please).<br>
<br>
&nbsp;2.&nbsp;Curly&nbsp;braces.<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;The&nbsp;opening&nbsp;brace&nbsp;of&nbsp;a&nbsp;block&nbsp;should&nbsp;be&nbsp;on&nbsp;the&nbsp;same&nbsp;line&nbsp;as&nbsp;the&nbsp;statement<br>
&nbsp;&nbsp;&nbsp;&nbsp;that&nbsp;is&nbsp;causing&nbsp;the&nbsp;block&nbsp;and&nbsp;the&nbsp;closing&nbsp;brace&nbsp;should&nbsp;be&nbsp;at&nbsp;the&nbsp;same<br>
&nbsp;&nbsp;&nbsp;&nbsp;indentation&nbsp;level&nbsp;as&nbsp;that&nbsp;statement,&nbsp;for&nbsp;example:<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;if&nbsp;($var)&nbsp;{<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;print&nbsp;"The&nbsp;variable&nbsp;is&nbsp;true";<br>
&nbsp;&nbsp;&nbsp;&nbsp;}<br>
&nbsp;&nbsp;&nbsp;&nbsp;else&nbsp;{<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;print&nbsp;"Try&nbsp;again";<br>
&nbsp;&nbsp;&nbsp;&nbsp;}<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;-&nbsp;NOT&nbsp;-<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;if&nbsp;($var)<br>
&nbsp;&nbsp;&nbsp;&nbsp;{<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;print&nbsp;"The&nbsp;variable&nbsp;is&nbsp;true";<br>
&nbsp;&nbsp;&nbsp;&nbsp;}<br>
&nbsp;&nbsp;&nbsp;&nbsp;else<br>
&nbsp;&nbsp;&nbsp;&nbsp;{<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;print&nbsp;"Try&nbsp;again";<br>
&nbsp;&nbsp;&nbsp;&nbsp;}<br>
<br>
&nbsp;3.&nbsp;File&nbsp;Names<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;File&nbsp;names&nbsp;for&nbsp;bugzilla&nbsp;code&nbsp;and&nbsp;support&nbsp;documention&nbsp;should&nbsp;be&nbsp;legal&nbsp;across<br>
&nbsp;&nbsp;&nbsp;&nbsp;multiple&nbsp;platforms.&nbsp;&nbsp;\&nbsp;/&nbsp;:&nbsp;*&nbsp;?&nbsp;"&nbsp;&#60;&nbsp;&#62;&nbsp;and&nbsp;|&nbsp;are&nbsp;all&nbsp;illegal&nbsp;characters&nbsp;for<br>
&nbsp;&nbsp;&nbsp;&nbsp;filenames&nbsp;on&nbsp;various&nbsp;platforms.&nbsp;&nbsp;Also,&nbsp;file&nbsp;names&nbsp;should&nbsp;not&nbsp;have&nbsp;spaces&nbsp;in<br>
&nbsp;&nbsp;&nbsp;&nbsp;them&nbsp;as&nbsp;they&nbsp;can&nbsp;cause&nbsp;confusion&nbsp;in&nbsp;CVS&nbsp;and&nbsp;other&nbsp;mozilla.org&nbsp;utilities.<br>
<br>
&nbsp;4.&nbsp;Variable&nbsp;Names<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;If&nbsp;a&nbsp;variable&nbsp;is&nbsp;scoped&nbsp;globally&nbsp;($::variable)&nbsp;its&nbsp;name&nbsp;should&nbsp;be&nbsp;descriptive<br>
&nbsp;&nbsp;&nbsp;&nbsp;of&nbsp;what&nbsp;it&nbsp;contains.&nbsp;&nbsp;Local&nbsp;variables&nbsp;can&nbsp;be&nbsp;named&nbsp;a&nbsp;bit&nbsp;looser,&nbsp;provided&nbsp;the<br>
&nbsp;&nbsp;&nbsp;&nbsp;context&nbsp;makes&nbsp;their&nbsp;content&nbsp;obvious.&nbsp;&nbsp;For&nbsp;example,&nbsp;$ret&nbsp;could&nbsp;be&nbsp;used&nbsp;as&nbsp;a<br>
&nbsp;&nbsp;&nbsp;&nbsp;staging&nbsp;variable&nbsp;for&nbsp;a&nbsp;routine's&nbsp;return&nbsp;value&nbsp;as&nbsp;the&nbsp;line&nbsp;|return&nbsp;$ret;|&nbsp;will<br>
&nbsp;&nbsp;&nbsp;&nbsp;make&nbsp;it&nbsp;blatently&nbsp;obvious&nbsp;what&nbsp;the&nbsp;variable&nbsp;holds&nbsp;and&nbsp;most&nbsp;likely&nbsp;be&nbsp;shown<br>
&nbsp;&nbsp;&nbsp;&nbsp;on&nbsp;the&nbsp;same&nbsp;screen&nbsp;as&nbsp;|my&nbsp;$ret&nbsp;=&nbsp;"";|.<br>
<br>
&nbsp;5.&nbsp;Cross&nbsp;Database&nbsp;Compatability<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;Bugzilla&nbsp;was&nbsp;originally&nbsp;written&nbsp;to&nbsp;work&nbsp;with&nbsp;MySQL&nbsp;and&nbsp;therefore&nbsp;took&nbsp;advantage<br>
&nbsp;&nbsp;&nbsp;&nbsp;of&nbsp;some&nbsp;of&nbsp;its&nbsp;features&nbsp;that&nbsp;aren't&nbsp;contained&nbsp;in&nbsp;other&nbsp;RDBMS&nbsp;software.&nbsp;&nbsp;These<br>
&nbsp;&nbsp;&nbsp;&nbsp;should&nbsp;be&nbsp;avoided&nbsp;in&nbsp;all&nbsp;new&nbsp;code.&nbsp;&nbsp;Examples&nbsp;of&nbsp;these&nbsp;features&nbsp;are&nbsp;enums&nbsp;and<br>
&nbsp;&nbsp;&nbsp;&nbsp;encrypt().<br>
<br>
&nbsp;6.&nbsp;Cross&nbsp;Platform&nbsp;Compatability<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;While&nbsp;Bugzilla&nbsp;was&nbsp;written&nbsp;to&nbsp;be&nbsp;used&nbsp;on&nbsp;Unix&nbsp;based&nbsp;systems&nbsp;(and&nbsp;Unix/Linux&nbsp;is<br>
&nbsp;&nbsp;&nbsp;&nbsp;still&nbsp;the&nbsp;only&nbsp;officially&nbsp;supported&nbsp;platform)&nbsp;there&nbsp;are&nbsp;many&nbsp;who&nbsp;desire/need&nbsp;to<br>
&nbsp;&nbsp;&nbsp;&nbsp;run&nbsp;Bugzilla&nbsp;on&nbsp;Microsoft&nbsp;Windows&nbsp;boxes.&nbsp;&nbsp;Whenever&nbsp;possible,&nbsp;we&nbsp;should&nbsp;strive<br>
&nbsp;&nbsp;&nbsp;&nbsp;not&nbsp;to&nbsp;make&nbsp;the&nbsp;lives&nbsp;of&nbsp;these&nbsp;people&nbsp;any&nbsp;more&nbsp;complicated&nbsp;and&nbsp;avoid&nbsp;doing&nbsp;things<br>
&nbsp;&nbsp;&nbsp;&nbsp;that&nbsp;break&nbsp;Bugzilla's&nbsp;ability&nbsp;to&nbsp;run&nbsp;on&nbsp;multiple&nbsp;operating&nbsp;systems.<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;</P
></DIV
></DIV
><DIV
CLASS="APPENDIX"
><HR><H1
><A
NAME="GFDL"
>Appendix E. GNU Free Documentation License</A
></H1
><P
>Version 1.1, March 2000</P
><A
NAME="AEN2499"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>Copyright (C) 2000  Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.</P
></BLOCKQUOTE
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_0"
>0. PREAMBLE</A
></H1
><P
>The purpose of this License is to make a manual, textbook,
    or other written document "free" in the sense of freedom: to
    assure everyone the effective freedom to copy and redistribute it,
    with or without modifying it, either commercially or
    noncommercially.  Secondarily, this License preserves for the
    author and publisher a way to get credit for their work, while not
    being considered responsible for modifications made by
    others.</P
><P
>This License is a kind of "copyleft", which means that
    derivative works of the document must themselves be free in the
    same sense.  It complements the GNU General Public License, which
    is a copyleft license designed for free software.</P
><P
>We have designed this License in order to use it for manuals
    for free software, because free software needs free documentation:
    a free program should come with manuals providing the same
    freedoms that the software does.  But this License is not limited
    to software manuals; it can be used for any textual work,
    regardless of subject matter or whether it is published as a
    printed book.  We recommend this License principally for works
    whose purpose is instruction or reference.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_1"
>1. APPLICABILITY AND DEFINITIONS</A
></H1
><P
>This License applies to any manual or other work that
    contains a notice placed by the copyright holder saying it can be
    distributed under the terms of this License.  The "Document",
    below, refers to any such manual or work.  Any member of the
    public is a licensee, and is addressed as "you".</P
><P
>A "Modified Version" of the Document means any work
    containing the Document or a portion of it, either copied
    verbatim, or with modifications and/or translated into another
    language.</P
><P
>A "Secondary Section" is a named appendix or a front-matter
    section of the Document that deals exclusively with the
    relationship of the publishers or authors of the Document to the
    Document's overall subject (or to related matters) and contains
    nothing that could fall directly within that overall subject.
    (For example, if the Document is in part a textbook of
    mathematics, a Secondary Section may not explain any mathematics.)
    The relationship could be a matter of historical connection with
    the subject or with related matters, or of legal, commercial,
    philosophical, ethical or political position regarding
    them.</P
><P
>The "Invariant Sections" are certain Secondary Sections
    whose titles are designated, as being those of Invariant Sections,
    in the notice that says that the Document is released under this
    License.</P
><P
>The "Cover Texts" are certain short passages of text that
    are listed, as Front-Cover Texts or Back-Cover Texts, in the
    notice that says that the Document is released under this
    License.</P
><P
>A "Transparent" copy of the Document means a
    machine-readable copy, represented in a format whose specification
    is available to the general public, whose contents can be viewed
    and edited directly and straightforwardly with generic text
    editors or (for images composed of pixels) generic paint programs
    or (for drawings) some widely available drawing editor, and that
    is suitable for input to text formatters or for automatic
    translation to a variety of formats suitable for input to text
    formatters.  A copy made in an otherwise Transparent file format
    whose markup has been designed to thwart or discourage subsequent
    modification by readers is not Transparent.  A copy that is not
    "Transparent" is called "Opaque".</P
><P
>Examples of suitable formats for Transparent copies include
    plain ASCII without markup, Texinfo input format, LaTeX input
    format, SGML or XML using a publicly available DTD, and
    standard-conforming simple HTML designed for human modification.
    Opaque formats include PostScript, PDF, proprietary formats that
    can be read and edited only by proprietary word processors, SGML
    or XML for which the DTD and/or processing tools are not generally
    available, and the machine-generated HTML produced by some word
    processors for output purposes only.</P
><P
>The "Title Page" means, for a printed book, the title page
    itself, plus such following pages as are needed to hold, legibly,
    the material this License requires to appear in the title page.
    For works in formats which do not have any title page as such,
    "Title Page" means the text near the most prominent appearance of
    the work's title, preceding the beginning of the body of the
    text.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_2"
>2. VERBATIM COPYING</A
></H1
><P
>You may copy and distribute the Document in any medium,
    either commercially or noncommercially, provided that this
    License, the copyright notices, and the license notice saying this
    License applies to the Document are reproduced in all copies, and
    that you add no other conditions whatsoever to those of this
    License.  You may not use technical measures to obstruct or
    control the reading or further copying of the copies you make or
    distribute.  However, you may accept compensation in exchange for
    copies.  If you distribute a large enough number of copies you
    must also follow the conditions in section 3.</P
><P
>You may also lend copies, under the same conditions stated
    above, and you may publicly display copies.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_3"
>3. COPYING IN QUANTITY</A
></H1
><P
>If you publish printed copies of the Document numbering more
    than 100, and the Document's license notice requires Cover Texts,
    you must enclose the copies in covers that carry, clearly and
    legibly, all these Cover Texts: Front-Cover Texts on the front
    cover, and Back-Cover Texts on the back cover.  Both covers must
    also clearly and legibly identify you as the publisher of these
    copies.  The front cover must present the full title with all
    words of the title equally prominent and visible.  You may add
    other material on the covers in addition.  Copying with changes
    limited to the covers, as long as they preserve the title of the
    Document and satisfy these conditions, can be treated as verbatim
    copying in other respects.</P
><P
>If the required texts for either cover are too voluminous to
    fit legibly, you should put the first ones listed (as many as fit
    reasonably) on the actual cover, and continue the rest onto
    adjacent pages.</P
><P
>If you publish or distribute Opaque copies of the Document
    numbering more than 100, you must either include a
    machine-readable Transparent copy along with each Opaque copy, or
    state in or with each Opaque copy a publicly-accessible
    computer-network location containing a complete Transparent copy
    of the Document, free of added material, which the general
    network-using public has access to download anonymously at no
    charge using public-standard network protocols.  If you use the
    latter option, you must take reasonably prudent steps, when you
    begin distribution of Opaque copies in quantity, to ensure that
    this Transparent copy will remain thus accessible at the stated
    location until at least one year after the last time you
    distribute an Opaque copy (directly or through your agents or
    retailers) of that edition to the public.</P
><P
>It is requested, but not required, that you contact the
    authors of the Document well before redistributing any large
    number of copies, to give them a chance to provide you with an
    updated version of the Document.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_4"
>4. MODIFICATIONS</A
></H1
><P
>You may copy and distribute a Modified Version of the
    Document under the conditions of sections 2 and 3 above, provided
    that you release the Modified Version under precisely this
    License, with the Modified Version filling the role of the
    Document, thus licensing distribution and modification of the
    Modified Version to whoever possesses a copy of it.  In addition,
    you must do these things in the Modified Version:</P
><P
></P
><OL
TYPE="A"
><LI
><P
>Use in the Title Page
      (and on the covers, if any) a title distinct from that of the
      Document, and from those of previous versions (which should, if
      there were any, be listed in the History section of the
      Document).  You may use the same title as a previous version if
      the original publisher of that version gives permission.</P
></LI
><LI
><P
>List on the Title Page,
      as authors, one or more persons or entities responsible for
      authorship of the modifications in the Modified Version,
      together with at least five of the principal authors of the
      Document (all of its principal authors, if it has less than
      five).</P
></LI
><LI
><P
>State on the Title page
      the name of the publisher of the Modified Version, as the
      publisher.</P
></LI
><LI
><P
>Preserve all the
      copyright notices of the Document.</P
></LI
><LI
><P
>Add an appropriate
      copyright notice for your modifications adjacent to the other
      copyright notices.</P
></LI
><LI
><P
>Include, immediately
      after the copyright notices, a license notice giving the public
      permission to use the Modified Version under the terms of this
      License, in the form shown in the Addendum below.</P
></LI
><LI
><P
>Preserve in that license
      notice the full lists of Invariant Sections and required Cover
      Texts given in the Document's license notice.</P
></LI
><LI
><P
>Include an unaltered
      copy of this License.</P
></LI
><LI
><P
>Preserve the section
      entitled "History", and its title, and add to it an item stating
      at least the title, year, new authors, and publisher of the
      Modified Version as given on the Title Page.  If there is no
      section entitled "History" in the Document, create one stating
      the title, year, authors, and publisher of the Document as given
      on its Title Page, then add an item describing the Modified
      Version as stated in the previous sentence.</P
></LI
><LI
><P
>Preserve the network
      location, if any, given in the Document for public access to a
      Transparent copy of the Document, and likewise the network
      locations given in the Document for previous versions it was
      based on.  These may be placed in the "History" section.  You
      may omit a network location for a work that was published at
      least four years before the Document itself, or if the original
      publisher of the version it refers to gives permission.</P
></LI
><LI
><P
>In any section entitled
      "Acknowledgements" or "Dedications", preserve the section's
      title, and preserve in the section all the substance and tone of
      each of the contributor acknowledgements and/or dedications
      given therein.</P
></LI
><LI
><P
>Preserve all the
      Invariant Sections of the Document, unaltered in their text and
      in their titles.  Section numbers or the equivalent are not
      considered part of the section titles.</P
></LI
><LI
><P
>Delete any section
      entitled "Endorsements".  Such a section may not be included in
      the Modified Version.</P
></LI
><LI
><P
>Do not retitle any
      existing section as "Endorsements" or to conflict in title with
      any Invariant Section.</P
></LI
></OL
><P
>If the Modified Version includes new front-matter sections
    or appendices that qualify as Secondary Sections and contain no
    material copied from the Document, you may at your option
    designate some or all of these sections as invariant.  To do this,
    add their titles to the list of Invariant Sections in the Modified
    Version's license notice.  These titles must be distinct from any
    other section titles.</P
><P
>You may add a section entitled "Endorsements", provided it
    contains nothing but endorsements of your Modified Version by
    various parties--for example, statements of peer review or that
    the text has been approved by an organization as the authoritative
    definition of a standard.</P
><P
>You may add a passage of up to five words as a Front-Cover
    Text, and a passage of up to 25 words as a Back-Cover Text, to the
    end of the list of Cover Texts in the Modified Version.  Only one
    passage of Front-Cover Text and one of Back-Cover Text may be
    added by (or through arrangements made by) any one entity.  If the
    Document already includes a cover text for the same cover,
    previously added by you or by arrangement made by the same entity
    you are acting on behalf of, you may not add another; but you may
    replace the old one, on explicit permission from the previous
    publisher that added the old one.</P
><P
>The author(s) and publisher(s) of the Document do not by
    this License give permission to use their names for publicity for
    or to assert or imply endorsement of any Modified Version.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_5"
>5. COMBINING DOCUMENTS</A
></H1
><P
>You may combine the Document with other documents released
    under this License, under the terms defined in section 4 above for
    modified versions, provided that you include in the combination
    all of the Invariant Sections of all of the original documents,
    unmodified, and list them all as Invariant Sections of your
    combined work in its license notice.</P
><P
>The combined work need only contain one copy of this
    License, and multiple identical Invariant Sections may be replaced
    with a single copy.  If there are multiple Invariant Sections with
    the same name but different contents, make the title of each such
    section unique by adding at the end of it, in parentheses, the
    name of the original author or publisher of that section if known,
    or else a unique number.  Make the same adjustment to the section
    titles in the list of Invariant Sections in the license notice of
    the combined work.</P
><P
>In the combination, you must combine any sections entitled
    "History" in the various original documents, forming one section
    entitled "History"; likewise combine any sections entitled
    "Acknowledgements", and any sections entitled "Dedications".  You
    must delete all sections entitled "Endorsements."</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_6"
>6. COLLECTIONS OF DOCUMENTS</A
></H1
><P
>You may make a collection consisting of the Document and
    other documents released under this License, and replace the
    individual copies of this License in the various documents with a
    single copy that is included in the collection, provided that you
    follow the rules of this License for verbatim copying of each of
    the documents in all other respects.</P
><P
>You may extract a single document from such a collection,
    and distribute it individually under this License, provided you
    insert a copy of this License into the extracted document, and
    follow this License in all other respects regarding verbatim
    copying of that document.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_7"
>7. AGGREGATION WITH INDEPENDENT WORKS</A
></H1
><P
>A compilation of the Document or its derivatives with other
    separate and independent documents or works, in or on a volume of
    a storage or distribution medium, does not as a whole count as a
    Modified Version of the Document, provided no compilation
    copyright is claimed for the compilation.  Such a compilation is
    called an "aggregate", and this License does not apply to the
    other self-contained works thus compiled with the Document, on
    account of their being thus compiled, if they are not themselves
    derivative works of the Document.</P
><P
>If the Cover Text requirement of section 3 is applicable to
    these copies of the Document, then if the Document is less than
    one quarter of the entire aggregate, the Document's Cover Texts
    may be placed on covers that surround only the Document within the
    aggregate.  Otherwise they must appear on covers around the whole
    aggregate.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_8"
>8. TRANSLATION</A
></H1
><P
>Translation is considered a kind of modification, so you may
    distribute translations of the Document under the terms of section
    4.  Replacing Invariant Sections with translations requires
    special permission from their copyright holders, but you may
    include translations of some or all Invariant Sections in addition
    to the original versions of these Invariant Sections.  You may
    include a translation of this License provided that you also
    include the original English version of this License.  In case of
    a disagreement between the translation and the original English
    version of this License, the original English version will
    prevail.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_9"
>9. TERMINATION</A
></H1
><P
>You may not copy, modify, sublicense, or distribute the
    Document except as expressly provided for under this License.  Any
    other attempt to copy, modify, sublicense or distribute the
    Document is void, and will automatically terminate your rights
    under this License.  However, parties who have received copies, or
    rights, from you under this License will not have their licenses
    terminated so long as such parties remain in full
    compliance.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_10"
>10. FUTURE REVISIONS OF THIS LICENSE</A
></H1
><P
>The Free Software Foundation may publish new, revised
    versions of the GNU Free Documentation License from time to time.
    Such new versions will be similar in spirit to the present
    version, but may differ in detail to address new problems or
    concerns.  See <A
HREF="http://www.gnu.org/copyleft/"
TARGET="_top"
>http://www.gnu.org/copyleft/</A
>.</P
><P
>Each version of the License is given a distinguishing
    version number.  If the Document specifies that a particular
    numbered version of this License "or any later version" applies to
    it, you have the option of following the terms and conditions
    either of that specified version or of any later version that has
    been published (not as a draft) by the Free Software Foundation.
    If the Document does not specify a version number of this License,
    you may choose any version ever published (not as a draft) by the
    Free Software Foundation.</P
></DIV
><DIV
CLASS="SECT1"
><HR><H1
CLASS="SECT1"
><A
NAME="GFDL_HOWTO"
>How to use this License for your documents</A
></H1
><P
>To use this License in a document you have written, include
    a copy of the License in the document and put the following
    copyright and license notices just after the title page:</P
><A
NAME="AEN2589"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
>      Copyright (c)  YEAR  YOUR NAME.
      Permission is granted to copy, distribute and/or modify this document
      under the terms of the GNU Free Documentation License, Version 1.1
      or any later version published by the Free Software Foundation;
      with the Invariant Sections being LIST THEIR TITLES, with the
      Front-Cover Texts being LIST, and with the Back-Cover Texts being LIST.
      A copy of the license is included in the section entitled "GNU
      Free Documentation License".</P
></BLOCKQUOTE
><P
>If you have no Invariant Sections, write "with no Invariant
    Sections" instead of saying which ones are invariant.  If you have
    no Front-Cover Texts, write "no Front-Cover Texts" instead of
    "Front-Cover Texts being LIST"; likewise for Back-Cover
    Texts.</P
><P
>If your document contains nontrivial examples of program
    code, we recommend releasing these examples in parallel under your
    choice of free software license, such as the GNU General Public
    License, to permit their use in free software.</P
></DIV
></DIV
><DIV
CLASS="GLOSSARY"
><H1
><A
NAME="GLOSSARY"
>Glossary</A
></H1
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="AEN2594"
>0-9, high ascii</A
></H1
><DL
><DT
><B
>.htaccess</B
></DT
><DD
><P
>	    Apache web server, and other NCSA-compliant web servers,
	    observe the convention of using files in directories
	    called <TT
CLASS="FILENAME"
>.htaccess</TT
> files.  These
	    restrict parameters of the web server.  In Bugzilla, they
	    are used to restrict access to certain files which would
	    otherwise compromise your installation.  For instance, the
	    <TT
CLASS="FILENAME"
>localconfig</TT
> file contains the
	    password to your database.  If this information were
	    generally available, and remote access to your database
	    turned on, you risk corruption of your database by
	    computer criminals or the curious.
	  </P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_A"
>A</A
></H1
><DL
><DT
><B
>Apache</B
></DT
><DD
><P
>In this context, Apache is the web server most
	    commonly used for serving up
	    <I
CLASS="GLOSSTERM"
>Bugzilla</I
> pages.  Contrary to
	    popular belief, the apache web server has nothing to do
	    with the ancient and noble Native American tribe, but
	    instead derived its name from the fact that it was
	    <SPAN
CLASS="QUOTE"
>"a patchy"</SPAN
> version of the original
	    <SPAN
CLASS="ACRONYM"
>NCSA</SPAN
> world-wide-web server.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_B"
>B</A
></H1
><DL
><DT
><B
>Bug</B
></DT
><DD
><P
>	    A <SPAN
CLASS="QUOTE"
>"Bug"</SPAN
> in Bugzilla refers to an issue
	    entered into the database which has an associated number,
	    assignments, comments, etc. Some also refer to a
	    <SPAN
CLASS="QUOTE"
>"tickets"</SPAN
> or <SPAN
CLASS="QUOTE"
>"issues"</SPAN
>; in the
	    context of Bugzilla, they are synonymous.
	  </P
></DD
><DT
><B
>Bug Number</B
></DT
><DD
><P
>	    Each Bugzilla Bug is assigned a number that uniquely
	    identifies that Bug.  The Bug associated with a Bug Number
	    can be pulled up via a query, or easily from the very
	    front page by typing the number in the "Find" box.
	  </P
></DD
><DT
><B
>Bug Life Cycle</B
></DT
><DD
><P
>A Bug has stages through which it must pass before
	    becoming a <SPAN
CLASS="QUOTE"
>"closed bug"</SPAN
>, including
	    acceptance, resolution, and verification.  The <SPAN
CLASS="QUOTE"
>"Bug
	      Life Cycle"</SPAN
> is moderately flexible according to
	    the needs of the organization using it, though.</P
></DD
><DT
><B
>Bugzilla</B
></DT
><DD
><P
>	    Bugzilla is the industry-standard bug tracking system.  It
	    is quite popular among Open Source enthusiasts.
	  </P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_C"
></A
></H1
><DL
><DT
><A
NAME="GLOSS_COMPONENT"
><B
>Component</B
></A
></DT
><DD
><P
>	    A Component is a subsection of a Product.  It should be a
	    narrow category, tailored to your organization.  All
	    Products must contain at least one Component (and, as a
	    matter of fact, creating a Product with no Components will
	    create an error in Bugzilla).
	  </P
></DD
><DT
><A
NAME="GLOSS_CPAN"
><B
><SPAN
CLASS="ACRONYM"
>CPAN</SPAN
></B
></A
></DT
><DD
><P
><SPAN
CLASS="ACRONYM"
>CPAN</SPAN
> stands for the
	    <SPAN
CLASS="QUOTE"
>"Comprehensive Perl Archive Network"</SPAN
>.  CPAN
	    maintains a large number of extremely useful
	    <I
CLASS="GLOSSTERM"
>Perl</I
> modules.  By themselves, Perl
	    modules generally do nothing, but when used as part of a
	    larger program, they provide much-needed algorithms and
	    functionality.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_D"
>D</A
></H1
><DL
><DT
><B
>daemon</B
></DT
><DD
><P
>A daemon is a computer program which runs in the
	    background.  In general, most daemons are started at boot
	    time via System V init scripts, or through RC scripts on
	    BSD-based systems.  <I
CLASS="GLOSSTERM"
>mysqld</I
>, the
	    MySQL server, and <I
CLASS="GLOSSTERM"
>apache</I
>, a web
	    server, are generally run as daemons.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_G"
></A
></H1
><DL
><DT
><B
>Groups</B
></DT
><DD
><P
>The word <SPAN
CLASS="QUOTE"
>"Groups"</SPAN
> has a very special
	    meaning to Bugzilla.  Bugzilla's main security mechanism
	    comes by lumping users into groups, and assigning those
	    groups certain privileges to
	    <I
CLASS="GLOSSTERM"
>Products</I
> and
	    <I
CLASS="GLOSSTERM"
>Components</I
> in the
	    <I
CLASS="GLOSSTERM"
>Bugzilla</I
> database.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_I"
>I</A
></H1
><DL
><DT
><A
NAME="GLOSS_INFINITELOOP"
><B
>Infinite Loop</B
></A
></DT
><DD
><P
>A loop of information that never ends; see recursion.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_M"
>M</A
></H1
><DL
><DT
><B
>mysqld</B
></DT
><DD
><P
>mysqld is the name of the
	    <I
CLASS="GLOSSTERM"
>daemon</I
> for the MySQL database.  In
	    general, it is invoked automatically through the use of
	    the System V init scripts on GNU/Linux and AT&#38;T System
	    V-based systems, such as Solaris and HP/UX, or through the
	    RC scripts on BSD-based systems.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_P"
>P</A
></H1
><DL
><DT
><B
>Product</B
></DT
><DD
><P
>A Product is a broad category of types of bugs.  In
	    general, there are several Components to a Product.  A
	    Product also defines a default Group (used for Bug
	    Security) for all bugs entered into components beneath
	    it.</P
><DIV
CLASS="EXAMPLE"
><A
NAME="AEN2685"
></A
><P
><B
>Example 1. A Sample Product</B
></P
><P
>A company sells a software product called
	      <SPAN
CLASS="QUOTE"
>"X"</SPAN
>.  They also maintain some older
	      software called <SPAN
CLASS="QUOTE"
>"Y"</SPAN
>, and have a secret
	      project <SPAN
CLASS="QUOTE"
>"Z"</SPAN
>.  An effective use of Products
	      might be to create Products <SPAN
CLASS="QUOTE"
>"X"</SPAN
>,
	      <SPAN
CLASS="QUOTE"
>"Y"</SPAN
>, <SPAN
CLASS="QUOTE"
>"Z"</SPAN
>, each with Components
	      of User Interface, Database, and Business Logic.  They
	      might also change group permissions so that only those
	      people who are members of Group <SPAN
CLASS="QUOTE"
>"Z"</SPAN
> can see
	      components and bugs under Product
	      <SPAN
CLASS="QUOTE"
>"Z"</SPAN
>.</P
></DIV
></DD
><DT
><B
>Perl</B
></DT
><DD
><P
>First written by Larry Wall, Perl is a remarkable
	    program language.  It has the benefits of the flexibility
	    of an interpreted scripting language (such as shell
	    script), combined with the speed and power of a compiled
	    language, such as C.  <I
CLASS="GLOSSTERM"
>Bugzilla</I
> is
	    maintained in Perl.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_Q"
>Q</A
></H1
><DL
><DT
><B
>QA</B
></DT
><DD
><P
><SPAN
CLASS="QUOTE"
>"QA"</SPAN
>, <SPAN
CLASS="QUOTE"
>"Q/A"</SPAN
>, and
	    <SPAN
CLASS="QUOTE"
>"Q.A."</SPAN
> are short for <SPAN
CLASS="QUOTE"
>"Quality
	      Assurance"</SPAN
>.  In most large software development
	    organizations, there is a team devoted to ensuring the
	    product meets minimum standards before shipping.  This
	    team will also generally want to track the progress of
	    bugs over their life cycle, thus the need for the
	    <SPAN
CLASS="QUOTE"
>"QA Contact"</SPAN
> field in a Bug.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_R"
>R</A
></H1
><DL
><DT
><A
NAME="GLOSS_RECURSION"
><B
>Recursion</B
></A
></DT
><DD
><P
>The property of a function looking back at itself for
	    something.  <SPAN
CLASS="QUOTE"
>"GNU"</SPAN
>, for instance, stands for
	    <SPAN
CLASS="QUOTE"
>"GNU's Not UNIX"</SPAN
>, thus recursing upon itself
	    for definition.  For further clarity, see Infinite
	    Loop.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_S"
>S</A
></H1
><DL
><DT
><B
><SPAN
CLASS="ACRONYM"
>SGML</SPAN
></B
></DT
><DD
><P
><SPAN
CLASS="ACRONYM"
>SGML</SPAN
> stands for <SPAN
CLASS="QUOTE"
>"Standard
	      Generalized Markup Language"</SPAN
>.  Created in the
	    1980's to provide an extensible means to maintain
	    documentation based upon content instead of presentation,
	    <SPAN
CLASS="ACRONYM"
>SGML</SPAN
> has withstood the test of time as
	    a robust, powerful language.
	    <I
CLASS="GLOSSTERM"
><SPAN
CLASS="ACRONYM"
>XML</SPAN
></I
> is the
	    <SPAN
CLASS="QUOTE"
>"baby brother"</SPAN
> of SGML; any valid
	    <SPAN
CLASS="ACRONYM"
>XML</SPAN
> document it, by definition, a valid
	    <SPAN
CLASS="ACRONYM"
>SGML</SPAN
> document.  The document you are
	    reading is written and maintained in
	    <SPAN
CLASS="ACRONYM"
>SGML</SPAN
>, and is also valid
	    <SPAN
CLASS="ACRONYM"
>XML</SPAN
> if you modify the Document Type
	    Definition.</P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_T"
>T</A
></H1
><DL
><DT
><A
NAME="GLOSS_TARGET_MILESTONE"
><B
>Target Milestone</B
></A
></DT
><DD
><P
>	    Target Milestones are Product goals.  They are
	    configurable on a per-Product basis.  Most software
	    development houses have a concept of
	    <SPAN
CLASS="QUOTE"
>"milestones"</SPAN
> where the people funding a
	    project expect certain functionality on certain dates.
	    Bugzilla facilitates meeting these milestones by giving
	    you the ability to declare by which milestone a bug will be
	    fixed, or an enhancement will be implemented.
	  </P
></DD
></DL
></DIV
><DIV
CLASS="GLOSSDIV"
><H1
CLASS="GLOSSDIV"
><A
NAME="GLOSS_Z"
>Z</A
></H1
><DL
><DT
><A
NAME="ZARRO-BOOGS-FOUND"
><B
>Zarro Boogs Found</B
></A
></DT
><DD
><P
>This is the cryptic response sent by Bugzilla when a
	    query returned no results.  It is just a goofy way of
	    saying "Zero Bugs Found".</P
></DD
></DL
></DIV
></DIV
></DIV
></BODY
></HTML
>
generated by cgit v1.2.3-24-g4f1b (git 2.32.0) at 2024-11-22 08:00:12 +0100