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<HTML
><HEAD
><TITLE
>Anatomy of a Bug</TITLE
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><DIV
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><H1
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><A
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></A
>3.3. Anatomy of a Bug</H1
><P
>The core of Bugzilla is the screen which displays a particular
bug. It's a good place to explain some Bugzilla concepts.
<A
HREF="http://landfill.bugzilla.org/bugzilla-tip/show_bug.cgi?id=1"
TARGET="_top"
> Bug 1 on Landfill</A
>
is a good example. Note that the labels for most fields are hyperlinks;
clicking them will take you to context-sensitive help on that
particular field. Fields marked * may not be present on every
installation of Bugzilla.</P
><P
></P
><OL
TYPE="1"
><LI
><P
> <EM
>Product and Component</EM
>:
Bugs are divided up by Product and Component, with a Product
having one or more Components in it. For example,
bugzilla.mozilla.org's "Bugzilla" Product is composed of several
Components:
<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
> <EM
>Administration:</EM
>
Administration of a Bugzilla installation.</TD
></TR
><TR
><TD
> <EM
>Bugzilla-General:</EM
>
Anything that doesn't fit in the other components, or spans
multiple components.</TD
></TR
><TR
><TD
> <EM
>Creating/Changing Bugs:</EM
>
Creating, changing, and viewing bugs.</TD
></TR
><TR
><TD
> <EM
>Documentation:</EM
>
The Bugzilla documentation, including The Bugzilla Guide.</TD
></TR
><TR
><TD
> <EM
>Email:</EM
>
Anything to do with email sent by Bugzilla.</TD
></TR
><TR
><TD
> <EM
>Installation:</EM
>
The installation process of Bugzilla.</TD
></TR
><TR
><TD
> <EM
>Query/Buglist:</EM
>
Anything to do with searching for bugs and viewing the
buglists.</TD
></TR
><TR
><TD
> <EM
>Reporting/Charting:</EM
>
Getting reports from Bugzilla.</TD
></TR
><TR
><TD
> <EM
>User Accounts:</EM
>
Anything about managing a user account from the user's perspective.
Saved queries, creating accounts, changing passwords, logging in,
etc.</TD
></TR
><TR
><TD
> <EM
>User Interface:</EM
>
General issues having to do with the user interface cosmetics (not
functionality) including cosmetic issues, HTML templates,
etc.</TD
></TR
></TBODY
></TABLE
><P
></P
>
</P
></LI
><LI
><P
> <EM
>Status and Resolution:</EM
>
These define exactly what state the bug is in - from not even
being confirmed as a bug, through to being fixed and the fix
confirmed by Quality Assurance. The different possible values for
Status and Resolution on your installation should be documented in the
context-sensitive help for those items.</P
></LI
><LI
><P
> <EM
>Assigned To:</EM
>
The person responsible for fixing the bug.</P
></LI
><LI
><P
> <EM
>*URL:</EM
>
A URL associated with the bug, if any.</P
></LI
><LI
><P
> <EM
>Summary:</EM
>
A one-sentence summary of the problem.</P
></LI
><LI
><P
> <EM
>*Status Whiteboard:</EM
>
(a.k.a. Whiteboard) A free-form text area for adding short notes
and tags to a bug.</P
></LI
><LI
><P
> <EM
>*Keywords:</EM
>
The administrator can define keywords which you can use to tag and
categorise bugs - e.g. The Mozilla Project has keywords like crash
and regression.</P
></LI
><LI
><P
> <EM
>Platform and OS:</EM
>
These indicate the computing environment where the bug was
found.</P
></LI
><LI
><P
> <EM
>Version:</EM
>
The "Version" field is usually used for versions of a product which
have been released, and is set to indicate which versions of a
Component have the particular problem the bug report is
about.</P
></LI
><LI
><P
> <EM
>Priority:</EM
>
The bug assignee uses this field to prioritise his or her bugs.
It's a good idea not to change this on other people's bugs.</P
></LI
><LI
><P
> <EM
>Severity:</EM
>
This indicates how severe the problem is - from blocker
("application unusable") to trivial ("minor cosmetic issue"). You
can also use this field to indicate whether a bug is an enhancement
request.</P
></LI
><LI
><P
> <EM
>*Target:</EM
>
(a.k.a. Target Milestone) A future version by which the bug is to
be fixed. e.g. The Bugzilla Project's milestones for future
Bugzilla versions are 2.18, 2.20, 3.0, etc. Milestones are not
restricted to numbers, thought - you can use any text strings, such
as dates.</P
></LI
><LI
><P
> <EM
>Reporter:</EM
>
The person who filed the bug.</P
></LI
><LI
><P
> <EM
>CC list:</EM
>
A list of people who get mail when the bug changes.</P
></LI
><LI
><P
> <EM
>Attachments:</EM
>
You can attach files (e.g. testcases or patches) to bugs. If there
are any attachments, they are listed in this section.</P
></LI
><LI
><P
> <EM
>*Dependencies:</EM
>
If this bug cannot be fixed unless other bugs are fixed (depends
on), or this bug stops other bugs being fixed (blocks), their
numbers are recorded here.</P
></LI
><LI
><P
> <EM
>*Votes:</EM
>
Whether this bug has any votes.</P
></LI
><LI
><P
> <EM
>Additional Comments:</EM
>
You can add your two cents to the bug discussion here, if you have
something worthwhile to say.</P
></LI
></OL
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