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[%# 1.0@bugzilla.org %]
[%# The contents of this file are subject to the Mozilla Public
# License Version 1.1 (the "License"); you may not use this file
# except in compliance with the License. You may obtain a copy of
# the License at http://www.mozilla.org/MPL/
#
# Software distributed under the License is distributed on an "AS
# IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or
# implied. See the License for the specific language governing
# rights and limitations under the License.
#
# The Original Code is the Bugzilla Bug Tracking System.
#
# The Initial Developer of the Original Code is Netscape Communications
# Corporation. Portions created by Netscape are
# Copyright (C) 1998 Netscape Communications Corporation. All
# Rights Reserved.
#
# Contributor(s): Gervase Markham <gerv@gerv.net>
# Ville Skyttä <ville.skytta@iki.fi>
# John Hoogstrate <hoogstrate@zeelandnet.nl>
#%]
[% PROCESS global/variables.none.tmpl %]
[% PROCESS global/header.html.tmpl
title = "Mozilla Corporation/Foundation IT Requests"
javascript_urls = [ 'js/field.js' ]
yui = [ 'autocomplete' ]
%]
[% USE Bugzilla %]
<p><strong>Please use this form for IT requests only!</strong></p>
<p>If you have a [% terms.bug %] to file, go <a href="enter_bug.cgi">here</a>.</p>
<form method="post" action="post_bug.cgi" id="itRequestForm" enctype="multipart/form-data">
<input type="hidden" name="product" value="mozilla.org">
<input type="hidden" name="rep_platform" value="All">
<input type="hidden" name="op_sys" value="Other">
<input type="hidden" name="priority" value="--">
<input type="hidden" name="version" value="other">
<input type="hidden" name="token" value="[% token FILTER html %]">
<script type="text/javascript">
<!--
function setsevdesc(theSelect) {
var theValue = theSelect.options[theSelect.selectedIndex].value;
if (theValue == 'blocker') {
document.getElementById('blockerdesc').style.display = 'block';
document.getElementById('critdesc').style.display = 'none';
} else if (theValue == 'critical') {
document.getElementById('blockerdesc').style.display = 'none';
document.getElementById('critdesc').style.display = 'block';
} else {
document.getElementById('blockerdesc').style.display = 'none';
document.getElementById('critdesc').style.display = 'none';
}
}
var compdesc = new Array();
[% FOREACH comp IN product.components %]
compdesc['[% comp.name FILTER js %]'] = '[% comp.description FILTER js %]';
[% END %]
compdesc['invalid'] = '';
function setcompdesc(theRadio) {
var theValue = theRadio.value;
document.getElementById('compdescription').innerHTML = compdesc[theValue];
}
// -->
</script>
<table>
<tr>
<td align="right">
<strong>Urgency:</strong>
</td>
<td>
<select id="bug_severity" name="bug_severity" onchange="setsevdesc(this)">
<option value="blocker">All work for IT stops until this is done</option>
<option value="critical">IT should work on it soon as possible (urgent)</option>
<option value="major">IT should get to it within 24 hours</option>
<option value="normal">IT should get to it within the next week</option>
<option value="minor" selected="selected">No rush, but hopefully IT can get to it soon</option>
<option value="trivial">Whenever IT can get around to it</option>
<option value="enhancement">This is just an idea, filing it so we don't forget</option>
</select>
</td>
<td>
<div id="blockerdesc" style="color:red;display:none">This will page the on-call sysadmin if not handled within 30 minutes.</div>
<div id="critdesc" style="color:red;display:none">This will page the on-call sysadmin if not handled within 8 hours.</div>
</td>
</tr>
<tr>
<td align="right"><strong>Request Type:</strong></td>
<td style="white-space: nowrap;">
<input type="radio" name="component" id="componentac" onclick="setcompdesc(this)" value="Server Operations: Account Requests">
<label for="componentac">Request an LDAP/E-mail/etc. account</label><br>
<input type="radio" name="component" id="componentmvd" onclick="setcompdesc(this)" value="Server Operations: Desktop Issues">
<label for="componentmvd">Desktop/Laptop/Printer/Phone/Tablet/License problem/order/request</label><br>
<input type="radio" name="component" id="componenttbm" onclick="setcompdesc(this)" value="Server Operations: RelEng">
<label for="componenttbm">Report a problem with a tinderbox machine</label><br>
<input type="radio" name="component" id="componentwcp" onclick="setcompdesc(this)" value="Server Operations: Web Operations">
<label for="componentwcp">Report a problem with a Mozilla website, or to request a change or push</label><br>
<input type="radio" name="component" id="componentacl" onclick="setcompdesc(this)" value="Server Operations: ACL Request">
<label for="componentacl">Request a firewall change</label><br>
<input type="radio" name="component" id="componentso" onclick="setcompdesc(this)" value="Server Operations">
<label for="componentso">Any other issue</label><br>
Mailing list requests should be filed <a href="[% ulrbase FILTER none %]enter_bug.cgi?product=mozilla.org&format=mozlist">here</a> instead.
</td>
<td id="compdescription" align="left" style="color: green; padding-left: 1em">
</td>
<tr>
<td align="right"><strong>Summary:</strong></td>
<td colspan="3">
<input name="short_desc" size="60" value="[% short_desc FILTER html %]">
</td>
</tr>
<tr>
<td align="right"><strong>CC (optional):</strong></td>
<td colspan="3">
[% INCLUDE global/userselect.html.tmpl
id => "cc"
name => "cc"
value => cc
size => 60
multiple => 5
%]
</td>
</tr>
<tr><td align="right" valign="top"><strong>Description:</strong></td>
<td colspan="3">
<textarea name="comment" rows="10" cols="80">
[% comment FILTER html %]</textarea>
<br>
</td>
</tr>
<tr>
<td align="right"><strong>URL (optional):</strong></td>
<td colspan="3">
<input name="bug_file_loc" size="60"
value="[% bug_file_loc FILTER html %]">
</td>
</tr>
<tr><td colspan="4"> </td></tr>
<tr>
<td colspan="4">
<strong>Attachment (optional):</strong>
</td>
</tr>
<tr>
<td align="right">File:</td>
<td colspan="3">
<em>Enter the path to the file on your computer.</em><br>
<input type="file" id="data" name="data" size="50">
<input type="hidden" name="contenttypemethod" value="autodetect" />
</td>
</tr>
<tr>
<td align="right">Description:</td>
<td colspan="3">
<em>Describe the attachment briefly.</em><br>
<input type="text" id="description" name="description" size="60" maxlength="200">
</td>
</tr>
</table>
<br>
<!-- infra [% terms.bugs %] -->
<input type="checkbox" name="groups" id="groups" value="infra" checked="checked"><label for="groups"><strong>This is an internal issue which should not be publicly visible.</strong></label><br>(please uncheck this box if it isn't)
<br><br>
<input type="submit" id="commit" value="Submit Request">
</form>
<p>Thanks for contacting us.
You will be notified by email of any progress made in resolving your
request.
</p>
[% PROCESS global/footer.html.tmpl %]
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