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authorMax Kanat-Alexander <mkanat@bugzilla.org>2010-02-01 22:39:54 +0100
committerMax Kanat-Alexander <mkanat@bugzilla.org>2010-02-01 22:39:54 +0100
commitd495a972854500ce323f15d024605ec395fab155 (patch)
tree841efc7d2bf92cfd90098b6a32b1d80e52c1ac4d /docs/en/xml/introduction.xml
parenta456dea4447c9ddd1e79e04b2456740de19ce112 (diff)
downloadbugzilla-d495a972854500ce323f15d024605ec395fab155.tar.gz
bugzilla-d495a972854500ce323f15d024605ec395fab155.tar.xz
Fix the data in the bzr repo to match the data in the CVS repo.
During the CVS imports into Bzr, there were some inconsistencies introduced (mostly that files that were deleted in CVS weren't being deleted in Bzr). So this checkin makes the bzr repo actually consistent with the CVS repo, including fixing permissions of files.
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diff --git a/docs/en/xml/introduction.xml b/docs/en/xml/introduction.xml
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-<chapter id="introduction">
- <title>Introduction</title>
-
- <section id="whatis">
- <title>What is Bugzilla?</title>
-
- <para>
- Bugzilla is a bug- or issue-tracking system. Bug-tracking
- systems allow individual or groups of developers effectively to keep track
- of outstanding problems with their product.
- Bugzilla was originally
- written by Terry Weissman in a programming language called TCL, to
- replace a rudimentary bug-tracking database used internally by Netscape
- Communications. Terry later ported Bugzilla to Perl from TCL, and in Perl
- it remains to this day. Most commercial defect-tracking software vendors
- at the time charged enormous licensing fees, and Bugzilla quickly became
- a favorite of the open-source crowd (with its genesis in the open-source
- browser project, Mozilla). It is now the de-facto standard
- defect-tracking system against which all others are measured.
- </para>
-
- <para>Bugzilla boasts many advanced features. These include:
- <itemizedlist>
- <listitem>
- <para>Powerful searching</para>
- </listitem>
-
- <listitem>
- <para>User-configurable email notifications of bug changes</para>
- </listitem>
-
- <listitem>
- <para>Full change history</para>
- </listitem>
-
- <listitem>
- <para>Inter-bug dependency tracking and graphing</para>
- </listitem>
-
- <listitem>
- <para>Excellent attachment management</para>
- </listitem>
-
- <listitem>
- <para>Integrated, product-based, granular security schema</para>
- </listitem>
-
- <listitem>
- <para>Fully security-audited, and runs under Perl's taint mode</para>
- </listitem>
-
- <listitem>
- <para>A robust, stable RDBMS back-end</para>
- </listitem>
-
- <listitem>
- <para>Web, XML, email and console interfaces</para>
- </listitem>
-
- <listitem>
- <para>Completely customisable and/or localisable web user
- interface</para>
- </listitem>
-
- <listitem>
- <para>Extensive configurability</para>
- </listitem>
-
- <listitem>
- <para>Smooth upgrade pathway between versions</para>
- </listitem>
- </itemizedlist>
- </para>
- </section>
-
- <section id="why">
- <title>Why Should We Use Bugzilla?</title>
-
- <para>For many years, defect-tracking software has remained principally
- the domain of large software development houses. Even then, most shops
- never bothered with bug-tracking software, and instead simply relied on
- shared lists and email to monitor the status of defects. This procedure
- is error-prone and tends to cause those bugs judged least significant by
- developers to be dropped or ignored.</para>
-
- <para>These days, many companies are finding that integrated
- defect-tracking systems reduce downtime, increase productivity, and raise
- customer satisfaction with their systems. Along with full disclosure, an
- open bug-tracker allows manufacturers to keep in touch with their clients
- and resellers, to communicate about problems effectively throughout the
- data management chain. Many corporations have also discovered that
- defect-tracking helps reduce costs by providing IT support
- accountability, telephone support knowledge bases, and a common,
- well-understood system for accounting for unusual system or software
- issues.</para>
-
- <para>But why should
- <emphasis>you</emphasis>
-
- use Bugzilla?</para>
-
- <para>Bugzilla is very adaptable to various situations. Known uses
- currently include IT support queues, Systems Administration deployment
- management, chip design and development problem tracking (both
- pre-and-post fabrication), and software and hardware bug tracking for
- luminaries such as Redhat, NASA, Linux-Mandrake, and VA Systems.
- Combined with systems such as
- <ulink url="http://www.cvshome.org">CVS</ulink>,
- <ulink url="http://www.mozilla.org/bonsai.html">Bonsai</ulink>, or
- <ulink url="http://www.perforce.com">Perforce SCM</ulink>, Bugzilla
- provides a powerful, easy-to-use solution to configuration management and
- replication problems.</para>
-
- <para>Bugzilla can dramatically increase the productivity and
- accountability of individual employees by providing a documented workflow
- and positive feedback for good performance. How many times do you wake up
- in the morning, remembering that you were supposed to do
- <emphasis>something</emphasis>
- today, but you just can't quite remember? Put it in Bugzilla, and you
- have a record of it from which you can extrapolate milestones, predict
- product versions for integration, and follow the discussion trail
- that led to critical decisions.</para>
-
- <para>Ultimately, Bugzilla puts the power in your hands to improve your
- value to your employer or business while providing a usable framework for
- your natural attention to detail and knowledge store to flourish.</para>
- </section>
-</chapter>
-
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