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diff --git a/docs/en/xml/introduction.xml b/docs/en/xml/introduction.xml deleted file mode 100644 index 33907552b..000000000 --- a/docs/en/xml/introduction.xml +++ /dev/null @@ -1,149 +0,0 @@ -<chapter id="introduction"> - <title>Introduction</title> - - <section id="whatis"> - <title>What is Bugzilla?</title> - - <para> - Bugzilla is a bug- or issue-tracking system. Bug-tracking - systems allow individual or groups of developers effectively to keep track - of outstanding problems with their product. - Bugzilla was originally - written by Terry Weissman in a programming language called TCL, to - replace a rudimentary bug-tracking database used internally by Netscape - Communications. Terry later ported Bugzilla to Perl from TCL, and in Perl - it remains to this day. Most commercial defect-tracking software vendors - at the time charged enormous licensing fees, and Bugzilla quickly became - a favorite of the open-source crowd (with its genesis in the open-source - browser project, Mozilla). It is now the de-facto standard - defect-tracking system against which all others are measured. - </para> - - <para>Bugzilla boasts many advanced features. These include: - <itemizedlist> - <listitem> - <para>Powerful searching</para> - </listitem> - - <listitem> - <para>User-configurable email notifications of bug changes</para> - </listitem> - - <listitem> - <para>Full change history</para> - </listitem> - - <listitem> - <para>Inter-bug dependency tracking and graphing</para> - </listitem> - - <listitem> - <para>Excellent attachment management</para> - </listitem> - - <listitem> - <para>Integrated, product-based, granular security schema</para> - </listitem> - - <listitem> - <para>Fully security-audited, and runs under Perl's taint mode</para> - </listitem> - - <listitem> - <para>A robust, stable RDBMS back-end</para> - </listitem> - - <listitem> - <para>Web, XML, email and console interfaces</para> - </listitem> - - <listitem> - <para>Completely customisable and/or localisable web user - interface</para> - </listitem> - - <listitem> - <para>Extensive configurability</para> - </listitem> - - <listitem> - <para>Smooth upgrade pathway between versions</para> - </listitem> - </itemizedlist> - </para> - </section> - - <section id="why"> - <title>Why Should We Use Bugzilla?</title> - - <para>For many years, defect-tracking software has remained principally - the domain of large software development houses. Even then, most shops - never bothered with bug-tracking software, and instead simply relied on - shared lists and email to monitor the status of defects. This procedure - is error-prone and tends to cause those bugs judged least significant by - developers to be dropped or ignored.</para> - - <para>These days, many companies are finding that integrated - defect-tracking systems reduce downtime, increase productivity, and raise - customer satisfaction with their systems. Along with full disclosure, an - open bug-tracker allows manufacturers to keep in touch with their clients - and resellers, to communicate about problems effectively throughout the - data management chain. Many corporations have also discovered that - defect-tracking helps reduce costs by providing IT support - accountability, telephone support knowledge bases, and a common, - well-understood system for accounting for unusual system or software - issues.</para> - - <para>But why should - <emphasis>you</emphasis> - - use Bugzilla?</para> - - <para>Bugzilla is very adaptable to various situations. Known uses - currently include IT support queues, Systems Administration deployment - management, chip design and development problem tracking (both - pre-and-post fabrication), and software and hardware bug tracking for - luminaries such as Redhat, NASA, Linux-Mandrake, and VA Systems. - Combined with systems such as - <ulink url="http://www.cvshome.org">CVS</ulink>, - <ulink url="http://www.mozilla.org/bonsai.html">Bonsai</ulink>, or - <ulink url="http://www.perforce.com">Perforce SCM</ulink>, Bugzilla - provides a powerful, easy-to-use solution to configuration management and - replication problems.</para> - - <para>Bugzilla can dramatically increase the productivity and - accountability of individual employees by providing a documented workflow - and positive feedback for good performance. How many times do you wake up - in the morning, remembering that you were supposed to do - <emphasis>something</emphasis> - today, but you just can't quite remember? Put it in Bugzilla, and you - have a record of it from which you can extrapolate milestones, predict - product versions for integration, and follow the discussion trail - that led to critical decisions.</para> - - <para>Ultimately, Bugzilla puts the power in your hands to improve your - value to your employer or business while providing a usable framework for - your natural attention to detail and knowledge store to flourish.</para> - </section> -</chapter> - -<!-- Keep this comment at the end of the file -Local variables: -mode: sgml -sgml-always-quote-attributes:t -sgml-auto-insert-required-elements:t -sgml-balanced-tag-edit:t -sgml-exposed-tags:nil -sgml-general-insert-case:lower -sgml-indent-data:t -sgml-indent-step:2 -sgml-local-catalogs:nil -sgml-local-ecat-files:nil -sgml-minimize-attributes:nil -sgml-namecase-general:t -sgml-omittag:t -sgml-parent-document:("Bugzilla-Guide.sgml" "book" "chapter") -sgml-shorttag:t -sgml-tag-region-if-active:t -End: ---> |