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authorbarnboy%trilobyte.net <>2001-08-11 07:26:38 +0200
committerbarnboy%trilobyte.net <>2001-08-11 07:26:38 +0200
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downloadbugzilla-20811e277e61cd29ae1edc97a6c62bc1a03f442b.tar.gz
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+<HTML
+><HEAD
+><TITLE
+>Why Should We Use Bugzilla?</TITLE
+><META
+NAME="GENERATOR"
+CONTENT="Modular DocBook HTML Stylesheet Version 1.61
+"><LINK
+REL="HOME"
+TITLE="The Bugzilla Guide"
+HREF="index.html"><LINK
+REL="UP"
+TITLE="Using Bugzilla"
+HREF="using.html"><LINK
+REL="PREVIOUS"
+TITLE="What is Bugzilla?"
+HREF="whatis.html"><LINK
+REL="NEXT"
+TITLE="How do I use Bugzilla?"
+HREF="how.html"></HEAD
+><BODY
+CLASS="SECTION"
+BGCOLOR="#FFFFFF"
+TEXT="#000000"
+LINK="#0000FF"
+VLINK="#840084"
+ALINK="#0000FF"
+><DIV
+CLASS="NAVHEADER"
+><TABLE
+WIDTH="100%"
+BORDER="0"
+CELLPADDING="0"
+CELLSPACING="0"
+><TR
+><TH
+COLSPAN="3"
+ALIGN="center"
+>The Bugzilla Guide</TH
+></TR
+><TR
+><TD
+WIDTH="10%"
+ALIGN="left"
+VALIGN="bottom"
+><A
+HREF="whatis.html"
+>Prev</A
+></TD
+><TD
+WIDTH="80%"
+ALIGN="center"
+VALIGN="bottom"
+>Chapter 2. Using Bugzilla</TD
+><TD
+WIDTH="10%"
+ALIGN="right"
+VALIGN="bottom"
+><A
+HREF="how.html"
+>Next</A
+></TD
+></TR
+></TABLE
+><HR
+ALIGN="LEFT"
+WIDTH="100%"></DIV
+><DIV
+CLASS="SECTION"
+><H1
+CLASS="SECTION"
+><A
+NAME="WHY"
+>2.2. Why Should We Use Bugzilla?</A
+></H1
+><TABLE
+BORDER="0"
+WIDTH="100%"
+CELLSPACING="0"
+CELLPADDING="0"
+CLASS="EPIGRAPH"
+><TR
+><TD
+WIDTH="45%"
+>&nbsp;</TD
+><TD
+WIDTH="45%"
+ALIGN="LEFT"
+VALIGN="TOP"
+><I
+><P
+><I
+>No, Who's on first...</I
+></P
+></I
+></TD
+></TR
+></TABLE
+><P
+> For many years, defect-tracking software has remained principally the domain
+ of large software development houses. Even then, most shops never bothered
+ with bug-tracking software, and instead simply relied on shared lists and
+ email to monitor the status of defects. This procedure is error-prone and
+ tends to cause those bugs judged least significant by developers to be
+ dropped or ignored.
+ </P
+><P
+> These days, many companies are finding that integrated defect-tracking
+ systems reduce downtime, increase productivity, and raise customer
+ satisfaction with their systems. Along with full disclosure, an open
+ bug-tracker allows manufacturers to keep in touch with their clients
+ and resellers, to communicate about problems effectively throughout
+ the data management chain. Many corporations have also discovered that
+ defect-tracking helps reduce costs by providing IT support accountability,
+ telephone support knowledge bases, and a common, well-understood system
+ for accounting for unusual system or software issues.
+ </P
+><P
+> But why should <EM
+>you</EM
+> use Bugzilla?
+ </P
+><P
+> Bugzilla is very adaptable to various situations. Known uses currently
+ include IT support queues, Systems Administration deployment management,
+ chip design and development problem tracking (both pre-and-post fabrication),
+ and software and hardware bug tracking for luminaries such as Redhat, Loki software,
+ Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai,
+ or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to
+ configuration management and replication problems
+ </P
+><P
+> Bugzilla can dramatically increase the productivity and accountability
+ of individual employees by providing a documented workflow and positive
+ feedback for good performance. How many times do you wake up in the
+ morning, remembering that you were supposed to do *something* today,
+ but you just can't quite remember? Put it in Bugzilla, and you have a record
+ of it from which you can extrapolate milestones, predict product versions
+ for integration, and by using Bugzilla's e-mail integration features
+ be able to follow the discussion trail that led to critical decisions.
+ </P
+><P
+> Ultimately, Bugzilla puts the power in your hands to improve your value
+ to your employer or business while providing a usable framework for your natural
+ attention to detail and knowledge store to flourish.
+ </P
+></DIV
+><DIV
+CLASS="NAVFOOTER"
+><HR
+ALIGN="LEFT"
+WIDTH="100%"><TABLE
+WIDTH="100%"
+BORDER="0"
+CELLPADDING="0"
+CELLSPACING="0"
+><TR
+><TD
+WIDTH="33%"
+ALIGN="left"
+VALIGN="top"
+><A
+HREF="whatis.html"
+>Prev</A
+></TD
+><TD
+WIDTH="34%"
+ALIGN="center"
+VALIGN="top"
+><A
+HREF="index.html"
+>Home</A
+></TD
+><TD
+WIDTH="33%"
+ALIGN="right"
+VALIGN="top"
+><A
+HREF="how.html"
+>Next</A
+></TD
+></TR
+><TR
+><TD
+WIDTH="33%"
+ALIGN="left"
+VALIGN="top"
+>What is Bugzilla?</TD
+><TD
+WIDTH="34%"
+ALIGN="center"
+VALIGN="top"
+><A
+HREF="using.html"
+>Up</A
+></TD
+><TD
+WIDTH="33%"
+ALIGN="right"
+VALIGN="top"
+>How do I use Bugzilla?</TD
+></TR
+></TABLE
+></DIV
+></BODY
+></HTML
+> \ No newline at end of file